mental health intake specialist

Palm Coast Recovery Center LLC

Orlando Treatment Solutions invites master level clinicians or Certified Addiction Counselors to apply for our full-time Intake position. We are a community-based behavioral health treatment program that provides individualized care to clients seeking practical and sustainable recovery. Our treatment focus is partial hospitalization and intensive outpatient programming.We are looking for intake clinicians who enjoy providing comprehensive level of care assessments for adults with mental health and substance use needs. Our ideal candidate will work well as a clinical team member and have experience providing intake assessments. Experience with, and knowledge of, ASAM and LOCUS criteria is essential. The ability to use sound clinical judgement while completing intake assessments efficiently is essential.Candidates with backgrounds in facility-based assessment services are encouraged to apply.Required Qualifications:1. CAC, CMHC or master's degree in a human services field (psychology, counseling, education, sociology, etc.)2. Two years of experience working in a behavioral health setting especially with intake assessment and justifying level of care experience3. Ability to express oneself clearly to staff and clients in a professional manner4. Ability to use EMR efficiently related to completing intake assessments and concurrent reviewsJob Type: Full-timePay: From $48,000.00 per yearBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Behavioral Health Intake Clinician

Conduit Health Partners

<div>At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
The Behavioral Health Access Specialist coordinates the acceptance and throughput of behavioral health patients meeting criterial for inpatient admission from one facility to another in a call center environment. This employee performs functions based on defined standards of performance and practice to meet or exceed operational expectations related to transfer center/ access center services. The employee works collaboratively with internal and external partners to facilitate patient access according to mental health needs. The Behavioral Health Access Specialist will foster relationships with referring and receiving facility physicians and employees as well as community agencies in representation of Conduit Health Partners' Mission and Values.
Essential Job Functions
<ul><li>Coordinates functions in order to support destination placement for the mental health patient meeting criteria for inpatient admission from potential referral sources to include but not limited to hospitals, clinics, extended care facilities, and physician offices to initiate acceptance and expedite decision making relative to potential access.</li><li>
Proficient in EHR data entry, telephony systems, office systems as required to support operations, ensuring accurate, timely data entry, protection of PHI. Demonstrates the ability to process resulting level of care needs utilizing critical thinking, clinical decision making, and acquired knowledge skills to facilitate placement as requested by referring provider or entity.</li><li>
Uses problem-solving skills to make recommendations that promotes the best potential patient outcome based on clinical information, patient and / or physician preferences, and the capability / capacity of both transferring and receiving facilities. Communicates an accurate clinical presentation of the patient for consulting or accepting provider and caregivers</li><li>
Utilizes effective and professional communication to act as liaison on behalf of patient and client facilities between physicians, hospital staff, and outside agencies.</li><li>
Demonstrates knowledge of regulatory components to include but not limited to EMTALA, Ethics and Compliance, quality initiatives, and HIPAA.</li><li>
Works directly with providers and other healthcare providers at each client facility as well as client footprint facility to ensure timely acceptance and access to appropriate level of care/bed assignment using applicable workflows.</li><li>
Reports risks related to safety, compliance as well as operational inefficiencies using defined Chain of Command in a timely manner and offers recommendations for resolution or improvement if applicable.</li><li>
Participates in process improvement, professional development and peer review</li><li>
Responsible for other tasks and analysis as requested /directed.</li></ul>
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
Active multistate/compact registered nurse (LPN) licensure - Required (compact licensure applicable based on state of residence. If unable to obtain compact licensure due to state of residence, must have active License-Practical Nursing (LPN)) Or Licensed Social Worker &ndash; Required
Education
Vocational Training, Licensed Practical Nurse (LPN) (required) or Bachelors degree, Social Work (required)
Work Experience
1 year of mental health intake (required)
Healthcare contact center (preferred) 
Training
Epic electronic health record (preferred)
Genesys contact center (preferred)
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being&mdash;personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer
<ul><li>Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)</li>
<li>Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts</li>
<li>Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders</li>
<li>Tuition assistance, professional development and continuing education support</li>
</ul>Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health &ndash; Youngstown, Ohio or Bon Secours &ndash; Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com</div>

Licensed Practical Nurse (LPN) or Licensed Social Worker - Behavioral Specialist – Conduit Health Partners

Mind Body Optimization

<div>POSITION SUMMARY
The Patient Onboarding Coordinator is a vital member of our healthcare team, responsible for providing compassionate, efficient support to individuals seeking mental health and behavioral health services. This role involves handling both inbound and outbound calls, conducting screenings, and providing guidance to individuals seeking mental health support. The specialist will collaborate with healthcare professionals, maintain accurate records, and contribute to the overall success.
QUALIFICATIONS
Education: Bachelor's Degree from an accredited college or university in Counseling, Psychology, or Social Work preferred&mdash;high school diploma required.
Experience: Previous experience in a call center or customer service role, preferably in a healthcare setting.
Additional Requirements: The ability to remain calm under pressure and handle crises with sensitivity. Familiarity with electronic health record systems and call center software is a plus. Complete Drug Screening and Background check upon being hired.
PRIMARY RESPONSIBILITIES
1. Answer incoming calls from individuals seeking behavioral healthcare services.
2. Make outbound calls to follow up on inquiries, schedule appointments, and provide additional information as needed.
3. Conduct initial screenings to determine the urgency and severity of individuals' mental health needs.
4. Follow established protocols for crisis intervention, including contacting emergency services when necessary.
5. Offer information about available behavioral healthcare services, treatment options, and community resources.
6. Make appropriate referrals to mental health professionals and services based on individual needs.
7. Maintain accurate and confidential records of all interactions in the call center database.
8. Document screening findings, intervention strategies, and referrals made during calls.
9. Adhere to all relevant policies, procedures, and ethical guidelines.
10. Follow established protocols for maintaining confidentiality and privacy.
Note: The essential job functions of this position are not limited to the duties listed above.
KNOWLEDGE, SKILLS, AND ABILITIES
1. Strong understanding of mental health issues, treatment modalities, and healthcare systems.
2. Ability to analyze situations, evaluate data, and recommend/implement courses of action that would improve the functioning of systems/processes they are involved in.
3. Ability to interpret, adapt, and apply guidelines and procedures.
4. Ability to use good judgment and keep information confidential.
5. Ability to react calmly and effectively in an emergency.
6. Ability to effectively prioritize tasks.
7. Ability to work collaboratively in a multidisciplinary team environment.
8. Excellent communication, interpersonal, and crisis management skills.
9. Commitment to ethical standards, confidentiality, and professional boundaries.
PHYSICAL, MENTAL, AND SPECIAL DEMANDS
1. Ability to reach above and below the waist, turn, twist, and manipulate small tools (copier, computer,
telephone, typewriter, calculator, safe, facsimile machine).
2. Ability to see well enough to read handwritten and typewritten material.
3. Ability to handle a variety of repetitive tasks at a moderate level.
4. Available to work 100% in person, 5 days a week.
5. Ability to handle multiple projects and tasks under deadlines and with short notice.
MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES:
THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE.
1. Computer.
2. Microsoft Office.
3. Electronic Medical Records.
4. Copy machine.
5. Policies, procedures, plans, programs, and manuals
Mind Body Optimization
07 Glen Oaks Blvd, Suite 200 
Hendersonville, TN 37075</div>

Medical Front Desk Receptionist

<div>POSITION SUMMARY
The Patient Onboarding Coordinator is a vital member of our healthcare team, responsible for providing compassionate, efficient support to individuals seeking mental health and behavioral health services. This role involves handling both inbound and outbound calls, conducting screenings, and providing guidance to individuals seeking mental health support. The specialist will collaborate with healthcare professionals, maintain accurate records, and contribute to overall success.
QUALIFICATIONS
Education: Bachelor's Degree from an accredited college or university in Counseling, Psychology, or Social Work preferred&mdash;high school diploma required.
Experience: Previous experience in a call center or customer service role, preferably in a healthcare setting.
Additional Requirements: The ability to remain calm under pressure and handle crises with sensitivity. Familiarity with electronic health record systems and call center software is a plus. Complete Drug Screening and Background check upon being hired.
PRIMARY RESPONSIBILITIES
1. Answer incoming calls from individuals seeking behavioral healthcare services.
2. Make outbound calls to follow up on inquiries, schedule appointments, and provide additional information as needed.
3. Conduct initial screenings to determine the urgency and severity of individuals' mental health needs.
4. Follow established protocols for crisis intervention, including contacting emergency services when necessary.
5. Offer information about available behavioral healthcare services, treatment options, and community resources.
6. Make appropriate referrals to mental health professionals and services based on individual needs.
7. Maintain accurate and confidential records of all interactions in the call center database.
8. Document screening findings, intervention strategies, and referrals made during calls.
9. Adhere to all relevant policies, procedures, and ethical guidelines.
10. Follow established protocols for maintaining confidentiality and privacy.
Note: The essential job functions of this position are not limited to the duties listed above.
KNOWLEDGE, SKILLS, AND ABILITIES
1. Strong understanding of mental health issues, treatment modalities, and healthcare systems.
2. Ability to analyze situations, evaluate data, and recommend/implement courses of action that would improve the functioning of systems/processes they are involved in.
3. Ability to interpret, adapt, and apply guidelines and procedures.
4. Ability to use good judgment and keep information confidential.
5. Ability to react calmly and effectively in an emergency.
6. Ability to effectively prioritize tasks.
7. Ability to work collaboratively in a multidisciplinary team environment.
8. Excellent communication, interpersonal, and crisis management skills.
9. Commitment to ethical standards, confidentiality, and professional boundaries.
PHYSICAL, MENTAL, AND SPECIAL DEMANDS
1. Ability to reach above and below the waist, turn, twist, and manipulate small tools (copier, computer,
telephone, typewriter, calculator, safe, facsimile machine).
2. Ability to see well enough to read handwritten and typewritten material.
3. Ability to handle a variety of repetitive tasks at a moderate level.
4. Available to work 100% in person, 5 days a week.
5. Ability to handle multiple projects and tasks under deadlines and with short notice.
MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES:
THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE.
1. Computer.
2. Microsoft Office.
3. Electronic Medical Records.
4. Copy machine.
5. Policies, procedures, plans, programs, and manuals
Mind Body Optimization
2951 FM1460 Suite 201
Georgetown, TX 78626</div>

<div>POSITION SUMMARY
The Patient Onboarding Coordinator is a vital member of our healthcare team, responsible for providing compassionate, efficient support to individuals seeking mental health and behavioral health services. This role involves handling both inbound and outbound calls, conducting screenings, and providing guidance to individuals seeking mental health support. The specialist will collaborate with healthcare professionals, maintain accurate records, and contribute to overall success.
QUALIFICATIONS
Education: Bachelor's Degree from an accredited college or university in Counseling, Psychology, or Social Work preferred&mdash;high school diploma required.
Experience: Previous experience in a call center or customer service role, preferably in a healthcare setting.
Additional Requirements: The ability to remain calm under pressure and handle crises with sensitivity. Familiarity with electronic health record systems and call center software is a plus. Complete Drug Screening and Background check upon being hired.
PRIMARY RESPONSIBILITIES
1. Answer incoming calls from individuals seeking behavioral healthcare services.
2. Make outbound calls to follow up on inquiries, schedule appointments, and provide additional information as needed.
3. Conduct initial screenings to determine the urgency and severity of individuals' mental health needs.
4. Follow established protocols for crisis intervention, including contacting emergency services when necessary.
5. Offer information about available behavioral healthcare services, treatment options, and community resources.
6. Make appropriate referrals to mental health professionals and services based on individual needs.
7. Maintain accurate and confidential records of all interactions in the call center database.
8. Document screening findings, intervention strategies, and referrals made during calls.
9. Adhere to all relevant policies, procedures, and ethical guidelines.
10. Follow established protocols for maintaining confidentiality and privacy.
Note: The essential job functions of this position are not limited to the duties listed above.
KNOWLEDGE, SKILLS, AND ABILITIES
1. Strong understanding of mental health issues, treatment modalities, and healthcare systems.
2. Ability to analyze situations, evaluate data, and recommend/implement courses of action that would improve the functioning of systems/processes they are involved in.
3. Ability to interpret, adapt, and apply guidelines and procedures.
4. Ability to use good judgment and keep information confidential.
5. Ability to react calmly and effectively in an emergency.
6. Ability to effectively prioritize tasks.
7. Ability to work collaboratively in a multidisciplinary team environment.
8. Excellent communication, interpersonal, and crisis management skills.
9. Commitment to ethical standards, confidentiality, and professional boundaries.
PHYSICAL, MENTAL, AND SPECIAL DEMANDS
1. Ability to reach above and below the waist, turn, twist, and manipulate small tools (copier, computer,
telephone, typewriter, calculator, safe, facsimile machine).
2. Ability to see well enough to read handwritten and typewritten material.
3. Ability to handle a variety of repetitive tasks at a moderate level.
4. Available to work 100% in person, 5 days a week.
5. Ability to handle multiple projects and tasks under deadlines and with short notice.
MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES:
THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE.
1. Computer.
2. Microsoft Office.
3. Electronic Medical Records.
4. Copy machine.
5. Policies, procedures, plans, programs, and manuals
Mind Body Optimization
7030 New Sanger Ave 
Ste 202, Waco, TX 76712</div>

<div>POSITION SUMMARY
The Patient Onboarding Coordinator is a vital member of our healthcare team, responsible for providing compassionate, efficient support to individuals seeking mental health and behavioral health services. This role involves handling both inbound and outbound calls, conducting screenings, and providing guidance to individuals seeking mental health support. The specialist will collaborate with healthcare professionals, maintain accurate records, and contribute to overall success.
QUALIFICATIONS
Education: Bachelor's Degree from an accredited college or university in Counseling, Psychology, or Social Work preferred&mdash;high school diploma required.
Experience: Previous experience in a call center or customer service role, preferably in a healthcare setting.
Additional Requirements: The ability to remain calm under pressure and handle crises with sensitivity. Familiarity with electronic health record systems and call center software is a plus. Complete Drug Screening and Background check upon being hired.
PRIMARY RESPONSIBILITIES
1. Answer incoming calls from individuals seeking behavioral healthcare services.
2. Make outbound calls to follow up on inquiries, schedule appointments, and provide additional information as needed.
3. Conduct initial screenings to determine the urgency and severity of individuals' mental health needs.
4. Follow established protocols for crisis intervention, including contacting emergency services when necessary.
5. Offer information about available behavioral healthcare services, treatment options, and community resources.
6. Make appropriate referrals to mental health professionals and services based on individual needs.
7. Maintain accurate and confidential records of all interactions in the call center database.
8. Document screening findings, intervention strategies, and referrals made during calls.
9. Adhere to all relevant policies, procedures, and ethical guidelines.
10. Follow established protocols for maintaining confidentiality and privacy.
Note: The essential job functions of this position are not limited to the duties listed above.
KNOWLEDGE, SKILLS, AND ABILITIES
1. Strong understanding of mental health issues, treatment modalities, and healthcare systems.
2. Ability to analyze situations, evaluate data, and recommend/implement courses of action that would improve the functioning of systems/processes they are involved in.
3. Ability to interpret, adapt, and apply guidelines and procedures.
4. Ability to use good judgment and keep information confidential.
5. Ability to react calmly and effectively in an emergency.
6. Ability to effectively prioritize tasks.
7. Ability to work collaboratively in a multidisciplinary team environment.
8. Excellent communication, interpersonal, and crisis management skills.
9. Commitment to ethical standards, confidentiality, and professional boundaries.
PHYSICAL, MENTAL, AND SPECIAL DEMANDS
1. Ability to reach above and below the waist, turn, twist, and manipulate small tools (copier, computer,
telephone, typewriter, calculator, safe, facsimile machine).
2. Ability to see well enough to read handwritten and typewritten material.
3. Ability to handle a variety of repetitive tasks at a moderate level.
4. Available to work 100% in person, 5 days a week.
5. Ability to handle multiple projects and tasks under deadlines and with short notice.
MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES:
THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE.
1. Computer.
2. Microsoft Office.
3. Electronic Medical Records.
4. Copy machine.
5. Policies, procedures, plans, programs, and manuals
Mind Body Optimization
271 West Southlake Blvd. 
Southlake, TX 76092</div>

<div>POSITION SUMMARY
The Patient Onboarding Coordinator is a vital member of our healthcare team, responsible for providing compassionate, efficient support to individuals seeking mental health and behavioral health services. This role involves handling both inbound and outbound calls, conducting screenings, and providing guidance to individuals seeking mental health support. The specialist will collaborate with healthcare professionals, maintain accurate records, and contribute to overall success.
QUALIFICATIONS
Education: Bachelor's Degree from an accredited college or university in Counseling, Psychology, or Social Work preferred&mdash;high school diploma required.
Experience: Previous experience in a call center or customer service role, preferably in a healthcare setting.
Additional Requirements: The ability to remain calm under pressure and handle crises with sensitivity. Familiarity with electronic health record systems and call center software is a plus. Complete Drug Screening and Background check upon being hired.
PRIMARY RESPONSIBILITIES
1. Answer incoming calls from individuals seeking behavioral healthcare services.
2. Make outbound calls to follow up on inquiries, schedule appointments, and provide additional information as needed.
3. Conduct initial screenings to determine the urgency and severity of individuals' mental health needs.
4. Follow established protocols for crisis intervention, including contacting emergency services when necessary.
5. Offer information about available behavioral healthcare services, treatment options, and community resources.
6. Make appropriate referrals to mental health professionals and services based on individual needs.
7. Maintain accurate and confidential records of all interactions in the call center database.
8. Document screening findings, intervention strategies, and referrals made during calls.
9. Adhere to all relevant policies, procedures, and ethical guidelines.
10. Follow established protocols for maintaining confidentiality and privacy.
Note: The essential job functions of this position are not limited to the duties listed above.
KNOWLEDGE, SKILLS, AND ABILITIES
1. Strong understanding of mental health issues, treatment modalities, and healthcare systems.
2. Ability to analyze situations, evaluate data, and recommend/implement courses of action that would improve the functioning of systems/processes they are involved in.
3. Ability to interpret, adapt, and apply guidelines and procedures.
4. Ability to use good judgment and keep information confidential.
5. Ability to react calmly and effectively in an emergency.
6. Ability to effectively prioritize tasks.
7. Ability to work collaboratively in a multidisciplinary team environment.
8. Excellent communication, interpersonal, and crisis management skills.
9. Commitment to ethical standards, confidentiality, and professional boundaries.
PHYSICAL, MENTAL, AND SPECIAL DEMANDS
1. Ability to reach above and below the waist, turn, twist, and manipulate small tools (copier, computer,
telephone, typewriter, calculator, safe, facsimile machine).
2. Ability to see well enough to read handwritten and typewritten material.
3. Ability to handle a variety of repetitive tasks at a moderate level.
4. Available to work 100% in person, 5 days a week.
5. Ability to handle multiple projects and tasks under deadlines and with short notice.
MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES:
THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE.
1. Computer.
2. Microsoft Office.
3. Electronic Medical Records.
4. Copy machine.
5. Policies, procedures, plans, programs, and manuals
Mind Body Optimization
7261 Hawkins View Drive, 
Fort Worth, TX 76132</div>

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Behavioral Health Intake Clinician

Licensed Practical Nurse (LPN) or Licensed Social Worker - Behavioral Specialist – Conduit Health Partners

Medical Front Desk Receptionist

Medical Front Desk Receptionist

Medical Front Desk Receptionist

Medical Front Desk Receptionist

Medical Front Desk Receptionist