mental health peer specialist

Peninsula Health Care District

<p>Current Job Opening: allcove&trade; Peer Specialist</p><p>Location: San Mateo, California, United States</p><p>ABOUT PENINSULA HEALTH CARE DISTRICT:</p><p>Peninsula Health Care District (PHCD) is a political subdivision of the State of California, and a California Special District serving the healthcare needs of more than 200,000 mid-Peninsula residents. Founded in 1947, PHCD serves the communities of San Bruno, Millbrae, Burlingame, Hillsborough, San Mateo, and Foster City by supporting the unique health and wellness priorities of our Peninsula communities, and safeguarding access to health services, today and in the future. PHCD fulfills its commitment to the community through oversight of District assets and infrastructure, planning for future health care needs, and investing taxpayer dollars in local health-focused organizations and programs. For more information: https://peninsulahealthcaredistrict.org/</p><p>ABOUT ALLCOVE:</p><p>allcove&trade; https://allcove.org/ is a youth drop-in center model that has evolved from the Head Space Program in Australia and Foundry Program in British Columbia, Canada. PHCD is working closely with Stanford&rsquo;s Center for Youth Mental Health and Well Being (CYMHWB) leadership who have been instrumental in defining the model for California and successfully influencing the State of California Mental Health Services &amp; Oversight Accountability Commission (MHSOAC) to provide start up grants for five pilot centers around the State. PHCD was successful in securing one of those 4-year grants. Here is the link to the State&rsquo;s initiative</p><p>link: https://mhsoac.ca.gov/initiatives/allcove-youth-drop-in-centers/</p><p>GENERAL PURPOSE:</p><p>Under the direction of the allcove San Mateo leadership team, the allcove&trade; Peer Specialist engages with allcove youth, provides peer-to-peer support services, and supports outreach efforts to youth and the community, promoting visibility, access and encouraging participation in allcove.</p><p>ESSENTIAL FUNCTIONS:</p><p>The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the job.</p><p>1. Performs initial orientation for youth (ranging in age from 12 years to 25) accessing allcove to include but not limited to: assisting with completion of forms, intake questionnaires and initial screening or assessments as needed; ensuring a welcoming, inclusive, and youth-friendly experience.</p><p>2. Provides support to the youth accessing allcove by acting as youth support and mentor. This includes but is not limited to: participating in goal-setting activities; identifying opportunities for youth to learn, grow and become more confident/improve self-esteem; providing encouragement and support to access resources; sharing and discussing common experiences to develop trust and rapport, encourage and maintain a positive and optimistic outlook; communicating, representing and promoting the peer perspective within the center. Works collaboratively with volunteer Peer Associates to provide a youth-centric experience for all young people accessing the center.</p><p>3. Actively engages with Youth Advisory Group members by supporting the Youth Behavioral Health Program Manager in the planning of Youth Advisory Group meetings and supporting events and outreach efforts.</p><p>4. Develops effective working relationships with agencies and organizations to advocate for peer empowerment including wellness, outreach and collaboration in future events and activities.</p><p>5. Assists supervisors with conducting outreach to educate community partners and peers about center services and resources available, including center tours, public presentations, or guest speaking engagements.</p><p>6. Works with Communications and Marketing to provide outreach to peers in the community through presentations at schools, outreach/tabling events and activities. Collaborates with them to develop communication and marketing materials for program activities and ensures that youth and center resources are always available</p><p>7. Provides support to supervisor by creating, leading and/or co-facilitating workshops and support groups.</p><p>8. Responsible for completing and maintaining related records and documentation by participating in data collection.</p><p>9. Exhibits clear understanding of the history, mission, and vision and serves as an ambassador of Peninsula Health District.</p><p>10. Serves as a role model for the District&rsquo;s core values of stewardship, collaboration, inclusion, shared responsibility and transparency.</p><p>11. Performs assigned training, duties, and other projects and work schedule as assigned.</p><p>12. Must be willing to work a flexible schedule to include working until 7pm (or slightly later based on need) and occasional weekends.</p><p>COMPENTENCIES:</p><p>This position requires the following competencies (e.g., knowledge, skills, and abilities) in order to perform all functions of the job.</p><p>LEADERSHIP COMPTENCIES:</p><p>Adaptability/Flexibility. Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems. Recovers quickly from setbacks and finds alternative ways to reach goals or targets. Copes well and helps others deal with the ongoing demands of change; sees and shows others the benefits of change.</p><p>Analysis &amp; Reasoning/Problem Solving. Sees underlying principles, patterns, or themes in an array of related information. Goes beyond analyzing factual information to develop a conceptual understanding of the meaning of a range of information. Breaks down problems and identifies all of their facets, including hidden or tricky aspects in collaboration with the integrated care team at allcove generates a range of solutions and courses of action with benefits, costs and risks associated with each. Thinks &lsquo;outside the box&rsquo; to find options.</p><p>Communication. Effectively transfers thoughts and expresses ideas verbally in individual or group situations. Exhibits strong writing, editing, and proofreading skills. Checks for understanding of the communication by asking open-ended questions that draw out the intended audience&rsquo;s understanding.</p><p>Customer Focus. Will demonstrate and model new ways of seeking support in a professional, courteous and youth-friendly manner while supporting young people receiving services at allcove. Describes customers&rsquo; business and expectations. Shows interest in, anticipates, and responds timely to customer needs. Goes beyond basic service expectations. Seeks ways to improve service delivery. Recognizes adverse customer reactions and develops better alternatives.</p><p>JOB COMPETENCIES:</p><p>Advocacy. Advocate effectively with others so that clients receive needed care in a timely fashion, while understanding reasonable limits. Provide information and support for individuals and communities to advocate for their own needs. Build and maintain networks of community resources and referrals. Build and maintain networks with relevant communities and issue advocacy groups.</p><p>Relationship Building. Maintains an open, approachable manner and treats others fairly and respectfully. Preserves others&rsquo; dignity and shows regard for their opinions. Anticipates and recognizes the concerns of others, even if not openly expressed. Seeks to resolve confrontations and disagreements constructively. Builds rapport with external partners for mutual benefit to fulfill needs. Demonstrates a balance between building rapport and getting the work done.</p><p>Self-Management. Prioritizes tasks by importance and deadline. Adjusts priorities as situations change. Focuses time and effort on key tasks. Easily transitions between tasks and picks up where left off when interrupted. Makes reasonable estimates of resource needs to achieve goals or complete projects. Uses sound methods to plan and track work, appointments, and commitments. Completes high volumes of work, keeping a rapid pace without sacrificing accuracy. Meets and exceeds deadlines efficiently.</p><p>Valuing Diversity/Cultural Awareness. Sees the value of cultural, ethnic, gender, and other individual differences in people. Creates an environment of learning about, valuing, encouraging, and supporting differences. Supports fair treatment and equal opportunity for all. Listens to and objectively considers the ideas/input of others. Strives to eliminate barriers to diversity; ensures that new barriers to diversity are not built.</p><p>QUALIFICATIONS GUIDELINES:</p><p>Any combination equivalent to experience, education, and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:</p><p>EDUCATION:</p><p>Required: Associate degree in the field of social work, human services or addiction services, plus related experience working with youth and young adults with mental health and/or substance use issues or an equivalent combination of education, training and experience.</p><p>Preferred: Bachelor's degree in social work, human service or addiction services. Will consider relevant work experience in lieu of formal education. Minimum of two years of experience in public health and health promotion, program development and working with young people, community partners and parents in a school-based setting in a professional or leadership role. Will consider lived experience and experience with youth engagement in lieu of school-based experience.</p><p>KNOWLEDGE:</p><p>Required:</p><p>Excellent working knowledge of the computer, including Microsoft Office programs (e.g., Word, Excel, Outlook, PowerPoint), and ability to learn software programs and databases. Bilingual Spanish-English (oral and written) skills are required.</p><p>Community outreach or success in actively engaging organizations in a program/project is required.</p><p>Preferred:</p><p>Strong understanding of Child and Adult Protective Services rules and regulations, HIPAA, Mandated reporting, and limits of confidentiality.</p><p>SPECIAL REQUIREMENTS:</p><ul><li>First Aid and Cardiopulmonary Resuscitation (CPR) methods; appropriate safety precautions and procedures; simple record keeping procedures.</li><li>Must be able to successfully pass background check, tuberculosis test and drug screen.</li><li>Must have a valid Class C California driver&rsquo;s license and ability to maintain insurability under the District&rsquo;s Employee Use of Automobiles Policy</li><li>Must have completed certification for Mental Health First Aid or demonstrate a willingness to complete training upon hiring.</li></ul><p>PHYSICAL STANDARDS:</p><p>Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.</p><p>PHYSICAL AND SENSORY ELEMENTS:</p><p>This position requires hearing, talking, and seeing. Specific vision abilities required by this job include close vision and the ability to adjust focus. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The employee uses finger dexterity in order to operate computer hardware for extended periods of time. The employee is required to constantly sit and occasionally walk and stand to access counters, work areas and files; stoop, kneel, or crouch to access or place records or files; lift and carry records and documents, typically weighing less than 20 pounds.</p><p>ENVIRONMENTAL ELEMENTS:</p><p>WORK ENVIRONMENT AND PHYSICAL DEMANDS</p><p>Employee works in an integrated youth health center for young people ages 12-25 and at community locations throughout San Mateo County. Some evening and weekend work may be required.</p><p>EQUAL EMPLOYMNET OPPORTUNITY AND INCLUSION</p><p>Peninsula Health Care District has a deep commitment to diversity, equity, inclusion, and equal opportunity. We are committed to building a team that is representative of our community. PHCD is an equal opportunity</p><p>employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, political affiliation, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.</p><p>PHCD is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process and to perform essential job functions, of employment, please contact careers@peninsulahealthcaredistrict.org . Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format and/or using specialized equipment.</p><p>COMPENSATION AND BENEFITS</p><p>This is a full-time, hourly, exempt position (40hrs/week). Yearly compensation range of:</p><p>Minimum- $25 - $30/hr. In addition, Peninsula Health Care District benefits include: CalPers Pension, CalPers Health, Delta Dental Plan, VSP Vision Plan and Life Insurance as well as 10 paid holidays during the year. Accrued PTO- (eligible for at least 30 days within a year from the commencement of employment).</p><p>HOW TO APPLY</p><p>All applications are held in strict confidence. Please email a thoughtful cover letter and resume outlining your interest and qualifications to careers@peninsulahealthcaredistrict.org with &ldquo;PHCD allcove Peer Specialist&rdquo; in the subject line. Application materials submitted without a cover letter will not be considered. No exceptions.</p><p>Position is open until filled.</p><p>###</p><p>Pay: $25.00 - $30.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Ability to Relocate:</p><ul><li>San Mateo, CA 94403: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Bilingual Peer Support Specialist

Sound Behavioral Health

<div>Overview:
<div><b>
Grow your career here!</b></div><div>
Sound Behavioral Health is growing, and we are hiring a certified peer counselor in Auburn, WA! Sound is one of King County&rsquo;s most comprehensive providers of quality mental health and addiction treatment services, supporting our area&rsquo;s most vulnerable populations. A central tenet of our work is Reaching Recovery, an evidence-based clinical care model.</div><div></div><div><br>
Certified peers work alongside professional team members to provide a living example of hope that recovery is possible for others living with disorders. Peers' personal experiences can be a valuable asset to the clinical team. Their first-person knowledge and their stories of recovery enhance and extend services, as well as infuse clients with hope and self-determination.</div><div></div><div><br>
Certified peers provide flexible services that are customized to the needs of the client and that allow the peer to act as a role model of recovery. Certified peer assist professional team members in the delivery of conventional health services and a service model built on principles of mutuality, empowerment, and informality. This person will facilitate family groups multiple times a week to foster a sense of community for our clients.</div><div></div><div><b><br>
Schedule: </b>Full-time. Typically Monday-Thursday 10:00am-6:30pm and Friday 9:00am-5:30pm with flexibility to meet the needs of the families we support.</div><div><b>
Location: </b>4238 Auburn Way N Auburn, Washington 98002 United States</div><div></div><div><b><i><br>
Accepting Applications until April 23.</i></b></div>
Responsibilities:
<div><b>
GENERAL SUMMARY</b></div><div>
Certified Peer work alongside professional team members to provide a living example of hope that recovery is possible for others living with disorders. Peers' personal experiences can be a valuable asset to the clinical team. Their first-person knowledge and their stories of recovery enhance and extend services, as well as infuse clients with hope and self-determination. Certified Peer provide flexible services that are customized to the needs of the client and that allow the peer to act as a role model of recovery. Certified Peer assist professional team members in the delivery of conventional health services and a service model built on principles of mutuality, empowerment, and informality.</div><div></div><div><b><br>
ESSENTIAL FUNCTIONS AND DUTIES</b></div><ul><li>
Assists in developing and implementing the recovery plan, including identifying life goals and the steps needed to achieve them.</li><li>
Identifies services and activities that promote recovery and resilience.</li><li>
Supports clients and their families in making their own choices and taking responsibility for their own recovery.</li><li>
Assist clients with navigating the behavioral health and criminal justice systems.</li><li>
Assists clients in building self-advocacy skills and developing coping skills.</li><li>
Assists clients with navigating the mental health and other systems.
</li><li>Assists clients in building and maintaining community living skills and accessing community resources.</li><li>
Assists clients with finding and retaining employment, education, and volunteer work.</li><li>
Assists clients with finding other meaningful activities that promote a sense of purpose, structure, and inclusion in the community.</li><li>
Assists clients to identify strengths, recognize successes, and build hope.</li><li>
Assists in reducing the sense of isolation and helplessness that clients and families often feel.</li><li>
Articulates their own recovery and resilience stories in ways that are relevant to the obstacles faced by clients of mental health services.</li><li>
Utilizes recovery tools and resources in the delivery of services.</li><li>
Facilitates classes and individual plan development.</li></ul><div><b>
KEY WORK RELATIONSHIPS</b></div><div>
Establishes and maintains positive, ethical, and professional working relationships with clinical team members, clients, and outside organizations. Relates to a wide variety of people including members of ethnic and sexual minority populations and is respectful of individual and cultural differences.</div>
Qualifications:
<div><b>
EDUCATION AND EXPERIENCE</b></div><ul><li><div>
High School Diploma, GED or in active pursuit of diploma or GED preferred but not required.</div></li><li><div>
Previous experience working in community behavioral health or lived experience is preferred.</div></li></ul><div><b>
KNOWLEDGE, ABILITIES, AND SKILLS</b></div><ul><li>
Follows direction from supervisor and maintains professional boundaries with both clients and team members.</li><li>
Uses personal experience to build empathy and rapport.</li><li>
Validates and provides information, emotional support and encouragement.</li><li>
Understands dual relationships and role conflicts.</li><li>
Maintains confidentiality.</li><li>
Knows when to seek consultation and supervision within the scope of their training.</li></ul><div><b>
CERTIFICATES, LICENSES &amp; REGISTRATIONS</b></div><ul><li><div>
Must be a Certified Peer Counselor, having completed the training, passed the exam and be in possession of the confirmation letter from DSHS/DBHR.</div></li><li><div>
Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 60 days of hire.</div></li><li><div>
Washington State driver's license and insurable driving record required.</div></li><li><div>
Must pass a criminal background check.</div></li></ul><div><b>
PHYSICAL DEMANDS</b></div><div>
To successfully perform the essential duties of this Job, an individual must be able to sit at a desk for four or more hours a day, and use office equipment, including phones and computer keyboards, for four or more hours per day. Individuals must be able to engage vendors, team members, clients and others over the phone and in-person by voice. Regular attendance is an essential function of the Job. Reasonable accommodations may be made to assist individuals with disabilities to perform essential Job functions.</div><div></div><div><b><br>
LIMITATIONS AND DISCLAIMER</b></div><div>
The above Job description is meant to describe the general nature and level of work performed; it is not intended as an exhaustive list of all duties, responsibilities and required skills for the Job. Team members will be required to follow any other Job-related instructions and to perform other duties requested by their supervisor in compliance with Federal and State laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities necessary to perform each duty proficiently. Continued employment remains on an &quot;at-will&quot; basis.</div>
Perks at Sound!:
<div><b>
All Team Members at Sound working 40 hours per week will be eligible for the following benefits:</b></div><ul><li><b>
Medical, Dental &amp; Vision Insurance:</b> Premium 100% paid by Sound for team member and child coverage to age 26, depending on plan selected. Spouse/Domestic Partner coverage available at team<br>
member&rsquo;s cost.</li><li><b>
Life Insurance (2x annual salary + additional $25,000):</b> paid by Sound Long Term Disability Insurance (60% monthly salary): paid by Sound<br>
Retirement Plan: Sound contributes 3% to team member&rsquo;s plan; team<br>
member is 100% vested</li><li><b>
Retirement Plan - 401(k) Plan, pre-tax and/or Roth:</b> team member may contribute to their own plan</li><li><b>
Health Savings Account: </b>Sound contributes $1,133.33 (individual) or $2,266.67 (family) for eligible team members, pro-rated for new hires in first year</li><li><b>
Flexible Spending Accounts:</b> for health care and dependent day care costs (pre-tax)</li><li><b>
EAP:</b> Employee Assistance Plan</li><li><b>
Vacation:</b> 18 days per year, increasing with years of service.</li><li><b>
Holidays:</b> 9 days per year</li><li><b>
Sick Leave:</b> 12 days per year</li><li><b>
Bereavement Leave:</b> for death in the family</li><li><b>
Parking:</b> Free at all Sound sites</li><li><b>
Training:</b> Free in-house professional training and $400 annually + 3 paid days approved off-site training</li><li><b>
Service Award:</b> at 5, 10, 15, 20, 25, 30, 35 &amp; 40 years of service</li></ul><div><b>
Compensation:</b> $25.52 - $26.83 per hour.</div></div><div></div>

Certified Peer Counselor - Child and Family Services

Liberty Resources, Inc.

We are searching for a passionate and motivated Peer Specialist to work in our Oswego Crisis Residence Program.
<br><br>
Liberty Resources has 4 Crisis Residence locations with 3-8 beds in Syracuse, Oneida, Oswego, and Auburn. The respite homes are community based residential programs that provide a therapeutic environment for adults experiencing a mental health crisis. The program provides Peer Support Services utilizing individuals with a history of lived experience with mental health challenges and a willingness to share their story as well as Crisis Support Staff who have extensive experience in the field. The staff provides services including but not limited to health and wellness coaching, reoccurrence prevention planning, wellness activities, family support, conflict resolution, and referrals and linkage services. The goal is to stabilize crisis to support a guest’s safe return to their community and to provide preventive measures for reducing un-necessary emergency department visits and hospitalizations.
<br><br>
Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.
<br><br>
<b>What We Offer:</b><br>
<ul>
<li>Home like setting</li>
<li>Relaxed atmosphere</li>
<li>Variety of work hours</li>
<li>Mentorship/Entry level experience with ability for growth in the agency</li>
<li>Offers Peer Certification hours</li>
</ul>
<b>Peer Specialist Position Summary:</b><br>
The Peer Support Specialist provides support to individuals enrolled in Supportive Crisis Residence who are experiencing challenges in daily life that create risk for an escalation of symptoms that cannot be managed in the individual’s home and community environment. Through the use of Recovery Oriented Services, Harm Reduction, Trauma-Informed Care, Motivational Interviewing and Intentional Peer Support, the Peer Support Specialist will provide guests recovery support, health and wellness coaching, reoccurrence prevention planning, wellness activities, family support, conflict resolution, and any other responsibilities related to the operations of a Supportive Crisis Residence.
<br><br>
<b>Peer Specialist Job Responsibilities:</b><br>
<ul>
<li>Provide required services to guests enrolled in the Supportive Crisis Residence as outlined in 14 NYCRR XIII Part 589, including: assistance in personal care and activities of daily living, peer support, engagement, safety planning, integration of direct care and support services, case management, medication management, and medication monitoring.</li>
<li>Provide peer support in fidelity with the Peer and Recovery-Oriented models of support.</li>
<li>Provide any needed crisis intervention, teach individuals to look at crisis differently and utilize wellness tools to prevent future crises or to decrease the intensity of personal crisis.</li>
<li>Work closely with Health Homes, hospitals and treatment providers through a person centered/self-directed approach to develop an integrated plan of care including mental health, physical health, substance use services, and community supports necessary for individuals to succeed in the community.</li>
<li>Provide advocacy, peer support, referral and linkage services for program guests as needed.</li>
<li>Provide coverage for the program as reflected in staffing plan, including overnights as required.</li>
<li>Completes all required documentation, such as Individual Service Plan, Social Determinants of Health Assessment, Strengths and Needs Assessment, Safety Planning, Daily Progress Notes, and Discharge Summary in timelines in accordance with program standards.</li>
</ul>
<b>Peer Specialist Qualifications:</b><br>
<ul>
<li>Work experience in a behavioral health or related setting, preferably using the recovery model with one to two years of personal recovery experience is preferred.</li>
<li>Have personal experience as a recipient of mental health services with a willingness to share personal, practical experience, knowledge, and first-hand insight to benefit program guests.</li>
<li>Certified by the Office of Mental Health (OMH) as a Certified Peer Specialist or willing to complete the certification process within six months of employment.</li>
<li>Minimum of high school diploma or equivalent (GED).</li>
<li>A respect for, compassion and high level of comfort around people experiencing psychiatric crisis.</li>
<li>Ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery.</li>
</ul>
<b>Peer Specialist Required Skills and Abilities:</b><br>
<ul>
<li>The ability to understand, support and operate from a strength-based recovery-oriented model; display professionalism in all settings; recognize the importance and benefits of relationship-building and collaborating with other service providers;</li>
<li>The ability to solve complex problems using creative solutions and act consistently in a manner that demonstrates dignity and respect for peers,</li>
<li>The ability to de-escalate in times of crisis</li>
</ul>
<b>Hours:</b> Evenings, Weekends, and Overnights
<br><b>Pay Rate:</b> $20-$24/hour depending on certification status
<br><br>
Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.
<br><br>
Welcome to Wholehearted Health!
<br><br>
Liberty Resources is an Equal Opportunity Employer.

Peer Specialist

Common Ground

<div><div><b>Job Title:</b> Peer Warmline Supervisor</div><div><b>
Base Pay:</b><b> </b>$27 - $29 hourly (+$3 hourly shift differential)</div><div><p><b>
MDHHS Certified Peer Support Specialist and/or Peer Recovery Coach required</b></p></div><div>
6:00 pm - 2:00 am<br>
Week 1: Monday - Thursday, Saturday<br>
Week 2: Sunday - Monday, Wednesday - Friday</div><div></div><div><div><b>
About you:</b></div><div>
The ideal Peer Warmline Supervisor is a strong, self-driven, dedicated leader who works fully remote, supporting Peer Warmline Specialists and facilitating the daily function of the line. If you are self-disciplined to work from home and wish to serve your peers, we invite you to apply!</div><div></div><div><b>
About us:</b></div><div>
Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness, and more.</div><div></div><div><b>
Day in the Life</b></div><ul><li>
Login to helpline applications</li><li>
Ensure adequate coverage with scheduling and staffing</li><li>
Debrief with Peer Warmline Specialists at the end of each shift</li><li>
Implement and enforce policies, procedures, and protocols of the Peer Warmline</li><li>
Provide supervision and monitoring of calls</li><li>
Respond to and document incoming Peer Warmline calls/chats/texts when volume of calls is high</li></ul><ul><li>
Collaborate with other supervisors and leadership</li><li>
Maintain high level confidentiality while performing all duties</li><li>
Perform other duties as assigned</li></ul><div><b>
What you need to apply</b></div><ul><li>
Permanent year-round Michigan residency</li><li>
High School Diploma or GED equivalent</li><li>
MDHHS Certified Peer Support Specialist and/or Peer Recovery Coach</li><li>
Minimum 2 years paid work experience as an MDHHS Peer Support Specialist</li><li>
Minimum 1 year of supervisory experience</li><li>
At-home high-speed internet on a private network</li><li>
A private, HIPAA-compliant, dedicated office space</li></ul><div><b>
What makes us different</b></div><ul><li>
Non-Profit mission-driven, person-focused environment</li><li>
Opportunity for professional growth</li><li>
Team oriented environment</li><li>
An organizational culture of mental and behavioral health support for all</li></ul><div><b>
For your hard work</b></div><ul><li>
Generous Paid Time Off</li><li>
Shift premiums</li><li>
Employer-sponsored benefit and wellness plans (including 16% pay, Calm App, etc.)</li><li>
Competitive wages</li></ul><div><b>
Our Mission</b></div><div>
Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.</div><div>
</div><div>
Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.</div><div>
</div><div>
See full Peer Warmline Supervisor Job Description Here: <div><b>https://cghelps.sharepoint.com/:b:/s/HRJobDescriptions/EVV-bYeXyp5At8tuZLFhLvoBt0JMcnFAZRuVuoomu1Z3iA?e=g4hQWQ</b></div></div><div>
</div><div>
Find out more at https://commongroundhelps.org</div></div></div>

Peer Warmline Supervisor

Arkansas Crisis Center

<p><b>AR Teen Connect Youth Specialist (Part-Time)</b></p><p><b>Arkansas Crisis Center</b><br/>Bentonville, Arkansas</p><p><b>Pay:</b> $20/hour<br/><b>Hours</b>: 15 &ndash;20 hours/week | 4:00 pm &ndash; 10:00 pm</p><p><b>Make a Difference When It Matters Most</b></p><p>Arkansas Crisis Center provides compassionate, confidential support to individuals experiencing emotional distress, mental health challenges, and suicidal crisis. As part of the <b>988 Suicide &amp; Crisis Lifeline</b>, we ensure Arkansans have someone to turn to 24/7.</p><p>If you are calm under pressure, compassionate, motivated by meaningful work, and are passionate about youth mental health we encourage you to apply.</p><p><b>What You&rsquo;ll Do</b></p><ul><li>Provide support to Peer Support Specialist answering AR Teen Connect </li><li>Monitor contacts to AR Teen Connect</li><li>Provide AR Teen Connect Curriculum training to Peer Support Specialists </li><li>Support volunteers with reporting requirements for AR Teen Connect </li><li>Participate in Youth Advisory Council Meetings </li><li>Provide quality improvement and maintain accurate, timely, and thorough documentation in accordance with organizational standards </li><li>Provide empathetic, nonjudgmental support using trauma-informed and person-centered approaches to youth </li><li>Maintain high level of professionalism with Peer Support Specialist volunteers </li></ul><p><b>What We&rsquo;re Looking For</b></p><p>✔ Empathy and emotional intelligence</p><p>✔ Cultural humility and respect for diverse lived experiences</p><p>✔ Ability to support individuals across cultures, identities, and life experiences</p><p>✔ Sound judgment and ethical decision-making</p><p>✔ Ability to manage stress and maintain professional boundaries</p><p>✔ Adaptability and teamwork in a fast-paced environment</p><p>✔ Ability to positively mentor and support youth</p><p><b>Minimum Qualifications</b></p><ul><li>Bachelor's Degree in a related social sciences field</li><li>Must be available to regularly work from our Bentonville office between the hours of 4:00 pm - 10:00 pm.</li><li>Ability to maintain strict confidentiality and handle sensitive information appropriately</li><li>Strong verbal and written communication skills</li><li>Ability to remain calm, focused, and compassionate in high-stress situations</li><li>Experience working with youth, including having the ability to establish rapport and mentor youth.</li><li>Ability to mentor youth</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Education or experience in public health, social work, psychology, counseling, human services, or related field</li><li>Experience supporting individuals in crisis or working with vulnerable populations</li><li>Knowledge of suicide prevention, trauma-informed care, or crisis intervention practices</li><li>Familiarity with Arkansas resources and service systems</li><li>Bilingual skills or lived experience navigating mental health systems</li><li>Crisis Intervention Experience preferred and ability to attend Arkansas Crisis Center Trainings and an Applied Suicide Intervention Skills Training (ASIST).</li></ul><p><b>Training &amp; Support</b></p><p>✔ Paid training provided</p><p>✔ ASIST or equivalent suicide intervention training</p><p>✔ Ongoing coaching and supervision</p><p>✔ Supportive team environment focused on staff wellness</p><p>✔ Continuing education and skill development opportunities</p><p><b>Why Work With Us</b></p><ul><li>Meaningful, life-saving work</li><li>Supportive and mission-driven team</li><li>Opportunities for growth and additional hours</li><li>Be a part of improving youth mental health across Arkansas</li></ul><p>Arkansas Crisis Center is an equal opportunity employer committed to fostering an inclusive and respectful workplace. Applicants from diverse backgrounds and lived experiences are encouraged to apply.</p><p>Job Type: Part-time</p><p>Pay: From $20.00 per hour</p><p>Experience:</p><ul><li>Mentoring Youth: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>Spanish (Preferred)</li></ul><p>Work Location: In person</p>

AR Teen Connect Youth Specialist

Helen Ross McNabb Center

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  Now Hiring: Case Managers, Specialists, Counselors, and Peer Support Staff
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  Location: Knox, Blount, &amp; Anderson Counties, Tennessee
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  Start Your Career with Purpose &ndash; Join the McNabb Center Today!
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 Are you ready to make a real difference? The McNabb Center is actively hiring passionate and dedicated professionals to join our mission of
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  &ldquo;Improving the lives of the people we serve.&rdquo;
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 With multiple positions available across East Tennessee, now is the perfect time to begin or grow your career in mental health and social services.
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 We are currently accepting applications for
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  bachelor&rsquo;s level
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 positions in the following areas:
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  Non-Residential Positions
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  Case Managers
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 Case Managers take a client-centered approach to care coordination, supporting individuals as they work toward mental health, recovery, and stability. Working with a defined caseload, Case Managers develop treatment plans tailored to client goals and provide ongoing advocacy, transportation (as needed), and follow-up support.
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  Examples Of Case Management Roles Include
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   HealthLink Care Coordinator
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   Knox CTT Case Manager
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   HUD/Housing Case Manager
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  </li>
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  Starting Pay:
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 $18.21 &ndash; $19.34 / hour (based on education, experience, and position type)
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  Note: F-Endorsement driver's license may be required for positions involving client transportation.
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  Specialists &amp; Counselors
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 Our Specialists and Counselors provide individualized support, advocacy, education, and referrals across a wide range of community-based programs. Services may include home visits, employment assistance, family support, and child development education.
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  Examples Include
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   Foster Care Specialist
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   Knox Co. OA Peer Recovery Specialist
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   IPS Employment Specialist
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  </li>
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  Starting Pay:
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 $18.97 &ndash; $19.15 / hour (based on position, education, and experience)
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  Residential Counselor Positions
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 Residential Counselors work in 24/7 facilities providing direct client care and support, including intake assessments, safety checks, group facilitation, and crisis stabilization. Schedules may include evening, overnight, weekend, and holiday shifts. Shift differentials are available for 2nd and 3rd shifts.
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  Examples Of Residential Facilities
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   Katie Miller &amp; Gateway (Adolescent Residential Treatment)
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   ILS (Long-Term Mental Health Housing)
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   CenterPointe Detox &amp; Residential Treatment
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   Crisis Stabilization Units (Knox, Hamblen, and Children&rsquo;s Hospital)
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  Starting Pay:
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 $18.79/ hour (bachelor&rsquo;s level)
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  High school graduate positions also available&mdash;see separate listing.
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  General Requirements &amp; Additional Information
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   Driver&rsquo;s license and reliable personal vehicle required for most roles.
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   On-call responsibilities and travel requirements vary by position.
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   PRN (as-needed) opportunities available.
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   Salary is based on position, education, experience, licensure, and client population.
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   If selected for further consideration, you may be contacted via phone, text, or email by a McNabb Center hiring manager.
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  EOE
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 McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
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  Job Description
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 This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.
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  Background Checks
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 McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.
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 PI1c9762e85ce6-25448-34138912
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Case Manager / Counselor - (Bachelor's) Knox, Blount, & Anderson

TEEMA

<div><p><b>Job Summary</b></p><p>
Prior Authorization</p><p>
TeemaGroup</p><p>
Full-time</p><p>
In-Office | White Plains, NY, United States</p><p><b><br>
Overview:</b><br>
The Prior Authorization &amp; Billing Specialist plays a critical role in ensuring timely access to mental health services by managing insurance authorizations, billing processes, and reimbursement workflows. This position serves as a key liaison between clinical teams, insurance payers, and patients, ensuring services are authorized, accurately billed, and compliant with regulatory and payer requirements. This role is ideal for a detail-oriented professional passionate about supporting behavioral health access through strong administrative and revenue cycle expertise.<br>
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<b>What you will be doing:</b><br>
Prior Authorization &amp; Utilization Management</p><ul><li><p>
Obtain and manage prior authorizations for outpatient and inpatient mental health services, including therapy, psychiatry, psychological testing, and intensive programs.</p></li><li><p>
Review clinical documentation to ensure medical necessity and payer compliance.</p></li><li><p>
Submit authorization requests to insurance companies via portals, phone, or electronic systems.</p></li><li><p>
Track authorization approvals, denials, expirations, and extensions; proactively follow up to prevent treatment delays.</p></li><li><p>
Communicate authorization status clearly with clinicians, scheduling staff, and leadership.</p></li><li><p>
Assist with peer-to-peer reviews and appeals when authorization is denied or partially approved.</p></li></ul><p>
Billing &amp; Revenue Cycle Support</p><ul><li><p>
Submit accurate and timely claims for mental health services to commercial, Medicaid, and Medicare payers.</p></li><li><p>
Verify insurance eligibility, benefits, and coverage limitations prior to services.</p></li><li><p>
Review Explanation of Benefits (EOBs) and remittance advice for accuracy.</p></li><li><p>
Identify, research, and resolve claim denials, underpayments, and rejections.</p></li><li><p>
Post payments and adjustments accurately when applicable.</p></li><li><p>
Maintain compliance with CPT, ICD-10, and modifier guidelines specific to behavioral health billing.</p></li></ul><p>
Administrative &amp; Compliance Responsibilities</p><ul><li><p>
Maintain accurate patient authorization and billing records within electronic health record (EHR) and billing systems.</p></li><li><p>
Ensure compliance with HIPAA, payer contracts, and internal policies.</p></li><li><p>
Collaborate with clinical, administrative, and finance teams to optimize workflows and reduce revenue leakage.</p></li><li><p>
Monitor payer requirements, policy changes, and authorization rules related to mental health services.</p></li><li><p>
Prepare reports related to authorization turnaround times, denial trends, and billing performance.</p></li><li><p>
Perform other related duties as assigned.</p></li></ul><p><b><br>
What you must have:</b><br>
Education and Experience</p><ul><li><p>
High school diploma or equivalent required; associate or bachelor&rsquo;s degree in healthcare administration or related field preferred.</p></li><li><p>
Minimum of 2 years of experience in prior authorization, utilization review, medical billing, or revenue cycle operations.</p></li><li><p>
Experience in mental health or behavioral health services strongly preferred.</p></li></ul><p>
Knowledge, Skills, and Abilities</p><ul><li><p>
Strong understanding of prior authorization processes and insurance requirements.</p></li><li><p>
Knowledge of behavioral health billing practices, CPT and ICD-10 coding, and payer guidelines.</p></li><li><p>
Excellent attention to detail and organizational skills.</p></li><li><p>
Ability to manage multiple priorities in a fast-paced environment.</p></li><li><p>
Strong written and verbal communication skills, including professional interaction with payers and clinical staff.</p></li><li><p>
Ability to work independently while collaborating effectively with a team.</p></li><li><p>
Proficiency with EHR systems, billing software, and Microsoft Office applications.</p></li></ul><br>
<p></p>
#Workwolf</div>

Billing Specialist

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