mental health services coordinator

WASHTENAW COUNTY, MI

<div></div><div><div><div><div><div><div><div><div><div><div>DATE:</div><div> 4/13/26</div>
</div><br>
<div><div>STATUS:</div><div> Regular, Full Time</div>
</div><br>
<div><div>SALARY RANGE:</div><div> $51,658.88 - $77,565.80</div>
</div><br>
<div><div>TITLE:</div><div> CLIENT SERVICES MANAGER ADULT MI/ACT/CARES/JAIL- UP</div>
</div><br>
<div><div>GRADE:</div><div> 110
</div></div><br>
<div><div>LOCATION:</div><div> 555 Towner</div>
</div><br>
<div><div>UNION AFFILIATION:</div><div> AFSCME 2733 Unit A</div><br>
</div><br>
<br>
</div></div></div></div><br>
</div></div><br>
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<div></div><div><div><div><div><div><div><b>JOB SUMMARY
</b></div></div><br>
<div><div>Under the supervision of a qualified professional Health Services Supervisor is responsible for working directly with consumers, natural supports, and other service providers to achieve specific treatment/support outcomes for consumers with mental illness. The Client Services Managers responsible for completing needs assessment, developing, and updating Individual Plans of Service using a Person-Centered Planning Process, coordinating, and monitoring consumer services, directly assisting consumers in achieving desired outcomes and documenting consumer progress. In addition, the Client Services Manager delivers evidence-based interventions directly and through referral to programming both within the organization and through community resources. All services are completed with recovery-oriented focus. As this position is an entry level professional position, applicants must have mastery of all core competencies by the completion of the probationary period.
</div></div><br>
<div><div>Position Openings Include:
</div></div><br>
<div><div><b>ADULT MI<br>
</b><br>
<br>
</div></div><br>
<div><div>The Adult MI team provides comprehensive case management services to clients with mental illness and/or substance use concerns (MHSUD). Additional teams (PATH) provide outreach to homeless individuals while offering mental health treatment.
</div></div><br>
<div><div><b>ASSERTIVE COMMUNITY TREATMENT (ACT)<br>
</b><br>
<br>
</div></div><br>
<div><div>The ACT team visits home and communities to help clients maintain their health in a community setting. Some clients may need daily contacts or 24/7 crisis support while others may only require weekly check-ins. Services are tailored to client needs and may vary over time. This position requires some evening, weekend, and on call coverage.
</div></div><br>
<div><div><b>CARES<br>
</b><br>
<br>
</div></div><br>
<div><div>The CARES provides case management support to individuals with mild/moderate mental illness.
</div></div><br>
<div><div><b>JAIL SERVICES/LEADD<br>
</b><br>
<br>
</div></div><br>
<div><div>The Jail Services team in the Corrections Division at the Washtenaw County Sheriff&iquest;s Office. This position requires second shift hours and weekend on-call coverage. The LEADD team provides trauma-informed, person-centered care based on the goals and needs of a client instead of using the traditional criminal justice system.
</div></div><br>
<div><div><b>RESIDENTIAL TREATMENT SERVICES<br>
</b><br>
<br>
</div></div><br>
<div><div>The Residential team works with clients in group home settings to provide behavioral health care and support. Specialized residential settings are licensed Adult Foster Care settings working to provide a specialized services to individuals with a mental illness and/or developmental disability.
</div></div><br>
<div><div><b>EXAMPLES OF DUTIES
</b></div></div><br>
<div><div><b>Core functions within the context of a recover-oriented environment:<br>
</b><br>
<br>
</div></div><br>
<div><div><b>Assessment and Family Centered Planning<br>
</b><br>
<br>
</div></div><br>
<div><div>Completes comprehensive consumer needs assessment, including updated assessments based on changes in consumer needs or circumstances<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Leads the development and maintenance of an Individual Plans of Service using a person centered planning process for all assigned consumers, assuring that IPOS are completed within mandated time frames<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Assures that all outcomes are specific with regard to amount, scope, and duration of service<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>Completes progress reviews at intervals defined by most current departmental policy
</li></ul></div></div><br>
<div><div><b>Fostering recovery, self determination and improved quality of life:<br>
</b><br>
<br>
</div></div><br>
<div><div>Develops supportive relationship with assigned consumers to assure that the Person-Centered Planning process and all services is consumer driven<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Coordinates and collaborates with a consumer's network of care, including primary healthcare, family and natural supports<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Monitors and coordinates service delivery to consumers/families as specified in the IPOS<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Works with consumers to promote the outcomes specified in IPOS<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Directly supports consumers in resolving crises, coordinating additional services or supports where needed<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Supports individuals in developing crisis plans, which are incorporated into the IPOS<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Provides individual or group skill building services across multiple life domains<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>Provides supportive, recovery oriented counseling within the context of other ongoing services
</li></ul></div></div><br>
<div><div><b>Resources / Collaboration and Advocacy:<br>
</b><br>
<br>
</div></div><br>
<div><div>Directly assists clients in securing and maintaining needed services and entitlements; e.g., housing, financial benefits, physical examinations, laboratory tests, etc.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Assists consumers with budget planning to meet basic necessities; co-pays, housing costs, and Medicaid Deductibles.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Assists in systems advocacy to secure needed services for the clients from any service provider either internal or external to the Community Mental Health system.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Provides support and education regarding mental illness and the stigma associated to mental illness.<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>Provides education to consumers about their rights, and about navigating the mental health system.
</li></ul></div></div><br>
<div><div><b>Record Keeping:<br>
</b><br>
<br>
</div></div><br>
<div><div>Documents consumer activity in relation to the outcomes specified in the IPOS.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Maintains complete and detailed records consistent with agency standards, procedures and requirements of third party funding and accreditation sources.<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>Keeps timely and accurate clinical records in the electronic health record system, including scheduled appointments, IPOS, progress reviews, assessment updates, progress notes, demographics and all other documentation as identified by the department or funders.
</li></ul></div></div><br>
<div><div><b>Organizational and Personal Development:<br>
</b><br>
<br>
</div></div><br>
<div><div>Fosters and promotes the organization's mission, vision and goals.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Demonstrates alignment with the organization's vision and mission.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Participates actively in performance improvement activities.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Assures professional, ethical behavior and relationships<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>Observes all requirements of law and regulation with respect to Recipient Rights and confidentiality of health care
</li></ul></div></div><br>
<div><div><b>Medication Support:<br>
</b><br>
<br>
</div></div><br>
<div><div><ul><li>Provides oversight/assistance to consumer's requiring observance of medication adherence according to agency policy and after successful completion of medication training requirements.
</li></ul></div></div><br>
<div><div><b>Other duties may be assigned by the Health Services Supervisor or Program Administrator dependent on program needs.<br>
</b><br>
<br>
</div></div><br>
<div><div><b>EMPLOYMENT QUALIFICATIONS
</b></div></div><br>
<div><div><b>Knowledge, Skills, and Abilities:<br>
</b><br>
<br>
</div></div><br>
<div><div>Knowledge of the principles of recovery and self-determination as related to mental health and co-occurring disorders<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Basic knowledge of the use of the DSM- V.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Knowledge of common signs and symptoms specific to the Adult Mental Health population.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Knowledge of common mental health conditions, substance abuse conditions and mental health treatment/support interventions.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Knowledge of available community resources.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to utilize sound judgment and practice autonomous decision-making.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to represent the agency to the community, natural supports and other interested persons in a manner that fosters understanding of the mental health needs of consumers, and the goals/mission of the organization.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to assess safety for consumers and self.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to manage crisis situations.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Cultural sensitivity and awareness of the role of culture in the delivery of services.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Delivery of culturally competent services including the ability to transform knowledge and cultural awareness into health and/or psychological interventions that support and sustain healthy client system functioning within the appropriate cultural context.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Knowledge of the impact of trauma and the basic tenants of trauma informed services<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>Awareness of the impact of poverty upon consumers.
</li></ul></div></div><br>
<div><div><b>Within the first six months of hire, the employee will be expected to demonstrate competence in the following:<br>
</b><br>
<br>
</div></div><br>
<div><div>Knowledge about current trends in the field of mental health.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Knowledge and practice of the principles of recovery.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Knowledge of the Michigan Mental Health Code, including Recipient Rights and Grievance and Appeals.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Expanded knowledge of and demonstrated ability to access community resources.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to work both autonomously and as a member of a multidisciplinary team.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to use supervision effectively, participating regularly in individual and /or group supervision and informing supervisor of critical issues as related to individuals served<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to provide leadership, as demonstrated by initiative and ownership of projects.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to incorporate Person-Centered Planning principles into practice.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to recommend services for Person-Centered Planning, including the recommendation to deny, reduce, suspend or terminate services.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to communicate effectively with consumers, family members and other natural supports.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to effectively prioritize work.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Competence in treatment of co-occurring disorders, recovery-based interventions, evidence-based practices, and learning organization principles.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Willingness to actively engage in the professional development process.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Knowledge of how to access agency policies.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Demonstrated skill and knowledge of evaluation of mental health service needs.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Demonstrated skill and knowledge of Service Authorization Process.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Demonstrated skill and knowledge of Service Eligibility Criteria and Medicaid-covered Services.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Demonstrated skill and knowledge of CMH, community services, support and other resources.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Demonstrated skill and knowledge of Grievance and Appeal rights and procedures.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Proficiency in the use of the electronic medical record.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Demonstrated ability to meet all job duties within specified time frames.<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>Performs other duties as assigned by the Supervisor.
</li></ul></div></div><br>
<div><div><b>Beyond six months<br>
</b><br>
<br>
</div></div><br>
<div><div>Employee will continue to participate in on-going professional development activities, maintain all required professional development, and will be able to demonstrate increased competence in the skills required for the position.<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>In addition, the employee will maintain current professional license and renew license prior to expiration date.
</li></ul></div></div><br>
<div><div><b>LICENSES/CERTIFICATIONS
</b></div></div><br>
<div><div>A valid Michigan Driver's License and have a driving record that is acceptable to Washtenaw County Risk Management.
</div></div><br>
<div><div>For Youth and Family Positions: Twenty-four hours of annual documented youth/family education/training is required as a clinical staff member of WCCMH Youth and Family Services. Other training as may be specified by the Michigan Department of Community Health for specific job assignments.
</div></div><br>
<div><div><b>PHYSICAL DEMANDS
</b></div></div><br>
<div><div><ul><li>Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials and a computer monitor and hearing and speech sufficient to communicate in person or over the telephone. These requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
</li></ul></div></div><br>
<div><div><b>EDUCATION AND EXPERIENCE
</b></div></div><br>
<div><div><b>A Bachelor's degree in social work, plus the following:<br>
</b><br>
<br>
</div></div><br>
<div><div>Licensed Bachelor's Social Worker (LBSW) certification<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Limited Licensed Bachelor's Social Worker (LLBSW) may be considered if within 6 months of eligibility for LBSW. Completion of LBSW by completion of probationary period will be required.<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>Qualified Mental Health Professional as defined by the Michigan Department of Community Health
</li></ul></div></div><br>
<div><div><b>OR<br>
</b><br>
<br>
</div></div><br>
<div><div><ul><li>Bachelor's degree in a human services field or is a psychologist, physician, educator with a degree in education from an accredited program, social worker, physical therapist, occupational therapist, speech-language pathologist, audiologist, behavioral analyst, registered nurse, therapeutic recreation specialist, licensed/limited licensed professional counselor, licensed or limited licensed marriage and family therapist or licensed physician's assistant.
</li></ul></div></div><br>
<div><div><b>WITH<br>
</b><br>
<br>
</div></div><br>
<div><div><ul><li>One year of experience in treating or working with a person who has a mental illness or specialized training through fieldwork and/or internships or one year of experience in treating or working with a person who has mental illness.
</li></ul></div></div><br>
<div><div><b>Other qualified health professional licensure as required to provide services and able to receive Medicaid reimbursement and other third party reimbursement for mental health and/developmental disability services will be considered conditional upon verification by the Program Administrator that the individual credentials are consistent with most current Michigan Department of Community Health and Medicaid requirements at the time of hire.<br>
</b><br>
<br>
</div></div><br>
<div><div>This classification level intends to identify the major duties and requirements of the job and should not be interpreted as all inclusive. Job related duties other than these may be required along with specific knowledge development and successful job performance.<br>
</div></div><br>
</div></div></div></div><br>
<div><div><p>FILING DEADLINE: 8/18/26</p>
<p>CONTROL NUMBER: 2604-5130-0000-0000</p>
<p>AN EQUAL OPPORTUNITY EMPLOYER</p></div></div></div></div>

CLIENT SERVICES MANAGER ADULT MI/ACT/CARES/JAIL- UP

University of Maryland Medical System

<div><b>Job Requirements<br>
</b><br>
<p><b>General Summary:</b></p><p>
Under general supervision independently works with individuals in the community who need case management services in developing, securing, and maintaining basic life needs and mental health treatment. Provides an array of services to assist individuals through assessment, service planning and delivery, and referral or linkage to other community resources. Interacts with all individuals in a respectful, dignified, therapeutic, adult, engaging, and culturally sensitive manner using identified counseling and communication skills. Conducts outreach with individuals off-site and at locations convenient to individuals needs. Schedules and arranges off-site services while remaining aware of various community safety issues.</p><p><b><br>
Principal Responsibilities and Tasks:</b></p><p>
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.</p><ul><li>
Makes initial contact/outreach with individuals referred/assigned. Conducts an assessment for case management services, completion of admission paperwork, and the initial development of a service plan involving needs, strengths, and goals.</li><li>
Independently develops individualized support plan and coordinates/implements services.</li><li>
Within the first 90 days must make a home visit to the individual&rsquo;s home to evaluate the living conditions. If the individual is homeless, must meet the individual in a community setting of individuals choosing.</li><li>
Performs interventions that assist the individual in meeting short and long term goals. This involves transportation of the individual to community resource appointments, ongoing coordination of service/acquisition of resources, work with the family and other service providers as needed as well as outreach provision these services involve.</li><li>
During the course of provision of services the service plan will be reviewed and updated according to MHP and the Public Mental Health System requirements and in compliance with State regulations.</li><li>
Works with individuals to develop budgets and assist with management of these through the representative payee system.</li><li>
Attends regular and emergency team meetings. Actively participates in team meetings to ensure efficient and effective service provision.
</li><li>Maintains a highly flexible schedule to respond to individual needs. Exercises considerable independent judgement in determining the appropriate response to emergency needs of individuals.</li><li>
Independently encounters a broad range of clinical/social/family dynamics and situations, many of an unpredictable nature. Secures support and presence of co-workers as needed when encountering suspect situations.</li><li>
Collaborates with other staff team members. Assists other agency teams and team members as needed.</li><li>
Provides crisis intervention and oversees the resolution of crisis. This may involve doing an emergency petition, working more closely with clinical treatment staff, transporting a patient to emergency mental health services</li><li>
Responsible for meeting billing/service goals, ensuring accurate documentation in compliance with state regulations and PMHS/MHP requirements, following policies and procedures, and submitting on schedule. This includes but not limited to the ongoing development of service plans, annual assessments, progress notes for each contact and monthly summary notes</li><li>
Attends all required and relevant training to remain current in best practices, including those required by state regulations and offered by BMHS or the Mental Hygiene Administration.</li></ul><p>
</p><p><b>Knowledge, Skills and Abilities:</b></p><ul><li>
Knowledge of community resources is essential. Knowledge of relevant criteria and application process is desirable.</li><li>
Must have demonstrated interest in community outreach.</li><li>
Effective oral and written communication and counseling skills (i.e. active listening, building rapport, respecting boundaries, etc.) are necessary in order to establish and maintain effective working relationships with members, staff members and the general public.
</li><li>Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient populations(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs.</li><li>
Must be computer literate.</li></ul><p>
</p><p><b>Patient Safety:</b></p><p>
Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.
</p><ul><li>Takes action to correct observed risks to patient safety.</li><li>
Reports adverse events and near misses to appropriate management authority.</li><li>
Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.</li></ul><p><b><br>
Education and Experience:</b></p><ul><li>
Bachelor&rsquo;s Degree in social work or a related field is required.</li><li>
One (1) year professional experience performing mental health services is required.</li><li>
Experience with those having serious and persistent mental illness preferred.</li><li>
Current, valid, MD state driver&rsquo;s license is required.
</li><li>Use of employee&rsquo;s own personal vehicle is required.</li></ul><p>
</p><p><b>Additional Information:</b></p><ul><li>
All your information will be kept confidential according to EEO guidelines.</li><li><b>
Work Schedule:</b> 8-4:30pm</li></ul><p>
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at<b> </b><b>careers@umms.edu</b></p></div>

Case Management Specialist

Telecare Corporation

<div><p>&ldquo;They made it easier for me to live, breathe, eat, and stay clean. Without them, I&rsquo;d be waiting somewhere, waiting for someone to give me a chance to live...&rdquo; - Client from Telecare</p><br>
<p></p>
<p><b>
What You Will Do to Change Lives</b></p>
<p>
Coordinates service needs and collaborates with other services and agencies. Completes assessments and determines the appropriate level of services for new members served.</p><br>
<p></p>
<p><b>
Shifts Available:</b></p>
<p>
Full-Time | DAYS | Shifts: 9:00 AM - 5:30 PM | Days: Monday - Friday</p>
<p>
Expected starting wage range is $27.85 - $34.42. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.</p><br>
<p></p>
<p><b>
What You Bring to the Table (Must Have)</b></p>
<ul>
<li>Master&rsquo;s degree in Social Sciences
</li><li>One (1) year of experience in mental health services</li></ul><br>
<p></p>
<p><b>
What&rsquo;s In It For You*</b></p>
<ul>
<li>Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.</li>
<li>Nine Paid Holidays &amp; Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)</li>
<li>Free CEUs, free Supervision for BBS Associate License, coaching and mentorship
</li><li>Online University Tuition Discount and Company Scholarships
</li><li>Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan</li>
<li>For more information visit: <b>https://www.telecarecorp.com/benefits</b></li></ul><br>
<p></p>
<p><b>
Join Our Compassionate Team</b></p>
<p>
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.</p>
<p>
Sausal Creek is a voluntary program providing a safe, respectful environment where adults (age 18+), who are residents of Alameda County in crisis can receive mental health services.</p><br>
<p></p>
<p><b>
EOE AA M/F/V/Disability</b></p>
<ul><li>May vary by location and position type</li></ul>
<p>
Full Job Description will be provided if selected for an interview.</p>
<p>
MSW, Masters of Social Work, MFT, Masters of Family Therapy, Case Management, Social Sciences, Human Services
</p><p>If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.</p></div>

Case Manager Masters - Mental Health 152

Baptist Medical Center Jacksonville

<div><p>About Baptist Health<br>
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as &ldquo;most preferred&rdquo; for more than 30 years. We&rsquo;re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.</p><p></p><p><b>
Baptist Medical Center</b> is looking to add a <b>Clinical Triage and Referral Coordinator</b> to our <b>Outpatient Behavioral Health Department</b>. This is a <b>Part-Time, Day-shift, in-office</b> opportunity.</p><p></p><p>
As a<b> Clinical Triage and Referral Coordinator,</b> you will support <b>three Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) services</b>, including<b> Maternal Mental Health</b>. You will work closely with an interdisciplinary treatment team that includes mental health professionals, psychiatrists, therapists, and program leadership to ensure timely, appropriate access to PHP and IOP services.</p><p></p><p>
This position functions at the center of the Outpatient Behavioral Health department and serves as a key point of contact for all PHP/IOP referrals. Using strong verbal, listening, and written communication skills&mdash;along with expertise in administering evidence-based screeners and brief mental status assessments&mdash;the coordinator facilitates comprehensive triage and screening for all incoming referrals.</p><p></p><p>
In addition to clinical triage functions, the coordinator provides administrative support, including scheduling and phone coverage for the clinical team, and collaborates with the <b>TAP team</b> regarding insurance authorizations and referral coordination.</p><p></p><p><b>
Responsibilities include:</b></p><ul><li><p>
Triaging and screening all PHP/IOP referrals</p></li><li><p>
Collaborating with interdisciplinary PHP/IOP treatment teams</p></li><li><p>
Assisting with scheduling and phone coverage for the clinical team</p></li><li><p>
Partnering with the TAP team for insurance authorizations and referral processes</p></li></ul><p><b>
Experience Requirements:</b></p><ul><li>
Over 5 years Relevant equivalent experience in lieu of education</li><li>
3-5 Years Behavioral Health Experience</li></ul><p></p><p><b>
Education &amp; Credential Requirements:</b></p><ul><li>
Bachelor&rsquo;s Degree in Psychology or a related field</li></ul><p></p><p>
If you&rsquo;re interested in this <b>Part-Time, Day-shift Clinical Triage and Referral Coordinator</b> opportunity at <b>Baptist Jacksonville</b>, please apply today!</p><p>
Primary Location:</p><p></p>
Downtown - Reid Building</div>

Clinical Triage and Referral Coordinator, Behavioral Health, Baptist Downtown

Pauquette Center for Psychological Services

<p><b>Community Support Program Clinical Coordinator</b></p><p>Pauquette Center for Psychological Services &ndash; Hiring for our Portage location</p><p><b>Position &amp; Requirements </b></p><p>Hours: Full-time (5 days/week)</p><p>Licensure Required: Licensed and Unlicensed Individuals are eligible</p><p><b>SUMMARY:</b></p><p>Community Support Programs offer coordinated, evidence-based care and treatment for adults who live with a severe mental illness. Services are provided in the community and aim to meet an individual&rsquo;s unique needs, reduce mental health symptoms and challenges in community living, and lead to recovery. Program staff focus on the values of hope, collaboration, personal choice, and respect in their work with those receiving CSP services.</p><p>The Clinical Coordinator oversees the day-to-day operations of the state certified Community Support Program (CSP) within Pauquette Center. Primary duties include ensuring the provision of high quality CSP services, leading and supervising the CSP team, monitoring fidelity to WI DHS 63-the CSP standards, representing the program to the community, and providing direct services to a reduced case load of CSP consumers. The Clinical Coordinator processes referrals, and oversees program development and expansion of services. The Clinical Coordinator reports directly to the Director of Community Services.</p><p><b>QUALIFICATIONS:</b></p><p><b>ESSENTIAL </b></p><ul><li>Master&rsquo;s Degree in Social Work, Rehabilitation Psychology, Counseling Psychology, or related behavioral health field.</li><li>Experience working within a Community Support Program team or with individuals with severe 	mental illness as defined by either: 3,000 hours of supervised clinical experience in a practice 	where most of the clients are adults with serious mental illness or 1,500 hours of supervised clinical experience in a CSP.</li><li>Commitment to work toward improving cultural sensitivity as demonstrated by valuing diversity, recognizing personal limitations in one's competencies, and having the desire to improve.</li><li>Strong commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision.</li><li>Knowledge of psychotropic medications, their effects, and side effects.</li><li>Demonstrated ability to provide culturally and clinically sound case management services to people who have severe and persistent mental health, substance abuse, and co-occurring issues.</li><li>Strong verbal, writing, organizational, leadership and advocacy skills.</li><li>Possession of a valid driver's license, a favorable driving record, adequate insurance (per WI law) and access to an automobile.</li></ul><p><b>PREFERRED</b></p><ul><li>Psychiatrist, Psychologist, or master&rsquo;s degree in social work, clinical psychology or psychiatric mental health nursing or have met equivalent requirements.</li><li>Experience providing mental health and substance abuse treatment to consumers who are dually diagnosed (i.e. - severe mental illness and substance use/dependence)</li></ul><p><b>RESPONSIBILITIES:</b></p><p>Clinical (High Responsibility - 60% of effort)</p><ul><li>This position carries a reduced caseload. They are responsible for primary clinical case management activities of this caseload as well as teaming with other case managers on their caseloads.</li><li>The ideal candidate is capable of providing psychotherapy and substance abuse treatment to clients within the CSP program as needed.</li><li>Provide ongoing clinical and programmatic supervision to the CSP team through individual and group/meeting supervision.</li><li>Assist with establishing consumer eligibility for services.</li><li>Responsibility for the quality of community-based services provided to consumers and programmatic fidelity to DHS 63-CSP standards.</li><li>Develop and maintain skillset to provide services across the lifespan.</li><li>Oversee the CSP program to ensure that services are culturally sensitive, recovery oriented, trauma sensitive and honoring of the consumer&rsquo;s perspectives and beliefs.</li><li>Coordinate with other community agencies/service providers as needed.</li><li>Provide or arrange for the provision of crisis management services as clinically and programmatically appropriate and necessary.</li><li>Support staff and supervisors in managing caseloads, completing paperwork and records required by administrative code, adherence to production hours guidelines, demonstrating good medical practice, and adherence to contracts with funders.</li></ul><p>Programmatic (High Responsibility - 40% of effort)</p><ul><li>Participate in Pauquette Center wide clinical and administrative meetings, committees and ad-hoc change teams as needed.</li><li>Represent Pauquette Center CSP at community events or meetings as appropriate.</li><li>Training and orientation of new staff, students, visitors, and volunteers.</li><li>Attend in-service training and conferences as authorized and directed.</li><li>Provide clinically and culturally sensitive consultation, training, and education about community-based services to other Pauquette staff and outside providers.</li><li>Conduct ongoing and special chart audits for the program, including the collection of data for the reports to funders and any other required reporting. Participate in regular chart audits for clinical content and make recommendations to staff for improvement.</li></ul><p>The above statements are not to be interpreted as an exhaustive list but are intended to describe the general nature and level of work being performed by this employee.</p><p><b>Compensation &amp; Benefits</b></p><p>Compensation is salaried can expect to earn $73,000 per year.</p><p>Weekly supervision and consultation</p><p>Health insurance and HSA contributions for full time employees</p><p>Paid Time Off</p><p>401k available</p><p>Flexible working hours for supported work-life balance</p><p>User-friendly electronic charting and company-issued devices</p><p>Job Types: Full-time</p><p>The Pauquette Center is an Equal Opportunity Employer</p><p>www.pauquette.com</p><p>Job Type: Full-time</p><p>Pay: $73,000.00 per year</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Flexible schedule</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li></ul><p>Education:</p><ul><li>Master's (Required)</li></ul><p>Work Location: In person</p>

Community Support Program Clinical Coordinator

New River Valley Community Services

<div><p>Court Based Treatment &amp; Diversion is seeking a Care Coordinator! The Care Coordinator provides services for individuals with mental illness, substance use, or co-occurring disorders to assist them in navigating and access services through screening, coordination, and referral. Works as part of the Court Based Treatment and Diversion team to identify individuals in two local courts to coordinate services for clients, ensure compliance with court approved treatment plan. Also provides discharge services and active follow-up to engage the client in appropriate services.<br>
</p><p></p><p><b>Starting Hourly Rate: $18.75 Hourly-Depending on Experience<br>
</b></p><p></p><p><b>Education/Experience Required:
</b></p><ul><li><p>High school diploma is required with at least one year of experience in a setting working with individuals with substance use disorders and/or possible co-occurring mental illness.
</p></li><li><p>Associates or Bachelor&rsquo;s degree in education, social work, psychology or human services related field is preferred.
</p></li><li><p>Prior experience working in community behavioral health and demonstrated ability to successfully collaborate with criminal justice partners preferred.<br>
</p></li></ul><p></p><p><b>Additional compensation will be considered for any new employees who speak multiple languages.</b></p></div>

Care Coordinator - Court-Based Treatment & Diversion

Psychiatric Medical Practitioners, Inc

<p><b>'Company Overview'</b><br/>'Psychiatric Medical Practitioners, Inc (PMPI) is a dedicated provider of telepsychiatric services , committed to enhancing mental health care through innovative and compassionate approaches. Since 2008, our team of Board Certified providers has been delivering quality outpatient psychiatric care with a focus on patient well-being and operational excellence.'<br/><b>'Summary'</b><br/>We are seeking a Clinical Administrative Coordinator to join our team. This vital role supports the efficient operation of our outpatient clinics by managing administrative tasks and ensuring smooth communication between providers and patients. The position offers an opportunity to contribute to mental health services that make a difference.</p><p>-Strong verbal and written communication skills</p><p>- Strong critical thinking and analytical skills</p><p>- Knowledge of statistics and research design for social science</p><p>- Ability to teach and coach mental health workers</p><p>- Bachelor&rsquo;s degree in Psychology or Social Work, experience</p><p>with mental health patients expected</p><p><b>Responsibilities</b></p><p>The Clinical Administrative Coordinator (CAC) monitors telepsychiatry services in their assigned clinics/groups with a focus on early identification of problems reducing the effectiveness or efficiency of telepsychiatry services.</p><p>Under the supervision of the Clinical Administrative Supervisor (CAS), the CAC:</p><ul><li>Supports daily collection of utilization data and creates monthly reports of key measures.</li><li>Coordinates provider peer review data collection and submits reports.</li><li>Coordinates survey data collection and assists in creating reports.</li></ul><p>The CAC is responsible for supporting and assisting the CAS by:</p><ul><li>Collecting data about patient, clinic, and provider questions, concerns, and complaints.</li><li>Communicating with clinic staff, providers and PMPI MAs to identify problem areas and opportunities to improve patient care as well as program effectiveness and efficiency.</li><li>Assisting the CSM in creating and executing quality improvement (QI) projects.</li></ul><p><b>Telepsychiatry Services</b></p><p>Focus on the patient, displaying genuine care and empathy in all interactions, and ensuring patient satisfaction. Follow workflow procedures for day-to-day coordination of clinical support and quality improvement projects.</p><p>Understand and follow applicable Federal and State laws (e.g., HIPAA), regulations (e.g., OSHA), professional standards, and ethical principles; comply with PMPI policies and procedures to ensure patient safety and protect patient privacy and security.</p><p>Demonstrates compassion and care by proactively identifying and resolving potential problems to ensure patients are receiving excellent care and support. Collaborates with clinic supervisors and staff to resolve issues and deliver timely resolution of any telepsychiatry related concerns.</p><p>&quot;Call-To-Action'<b>'Join our dedicated team at Psychiatric Medical Practitioners, Inc and help us deliver exceptional mental health care. If you are organized, compassionate, and eager to make a difference in patients&rsquo; lives, we want to hear from you&mdash;apply today to become an integral part of our mission!'</b></p><p>Pay: $18.00 - $22.00 per hour</p><p>Work Location: In person</p>

Clinical Administrative Coordinator

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