mental health support specialist

Burrell Behavioral Health

<div>Job Description:
Job Title: Community Support Specialist
Department: Adult Community Services
Location: Sedalia, MO
Shift type: Full-time
Job Summary:
As a Community Support Specialist, you will work with adults in various capacities, providing mentorship, guidance, and hope to help them overcome challenges and achieve their goals. You'll have the chance to work in different settings, including clients' homes, clinics, and other community locations, ensuring that each individual receives personalized support tailored to their unique needs.
Position Perks &amp; Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, &amp; more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture &amp; environment that promotes your well-being, values you as human being, and encourages your health and happiness.
Key Responsibilities:<ul><li>
Deliver Life-Changing Mental Health Services: Provide top-notch care to clients out in the community.</li><li>
Empower Clients through Behavioral Interventions: Utilize effective techniques like motivational interviewing, operant conditioning, and cognitive processing to help clients achieve their treatment goals and improve their overall well-being.</li><li>
Foster Recovery and Resilience: Take a supportive educational approach to promote improved functioning and meet the unique needs of each client. Engage in activities that align with treatment goals and foster long-term success.</li><li>
Manage a Rewarding Caseload: Establish and maintain a manageable caseload, collaborating with supervisory staff to ensure a fulfilling workload that allows you to make a meaningful impact in clients' lives.</li><li>
Collaborate in Client Care: Participate in staffing sessions to identify client needs, set treatment goals, and develop individualized plans for success. Contribute your expertise to ensure the best possible outcomes.</li><li>
Respond to Emergencies with Confidence: Use sound judgment and discretion to provide timely assistance during mental health crises, offering rapid aid within your scope of training.</li><li>
Ensure Continuity of Care: Provide comprehensive follow-up services to clients, including follow-up for missed appointments, outreach, and engagement as needed. Meticulously document all interactions, including attempted or unsuccessful attempts.</li><li>
Grow and Learn with Burrell: Actively participate in staff development activities, such as meetings, training sessions, and workshops, to enhance your skillset and stay current with industry trends.</li></ul>
Education and/or experience qualifications:<ul><li>
Bachelor's degree in one of the following fields of study: 
Psychology, Social Work, Sociology, Education, Criminal Justice, Family Studies, Counseling, Recreational Therapy, Human Services, Human Development, Child Development, Gerontology, Behavioral Science, Rehabilitation Counseling 
 
OR...</li><li>
Associate of Applied Science in Behavioral Health Support degree from an approved institution 
 
OR....</li><li>
Work experience in a related human services field may substitute for educational requirements. *Related fields may include direct support such as case management, residential support, developmentally disabled support, vocational rehabilitation, and more. Four years of qualifying experience minimum or a combination of education and experience equaling four years required. 
 
OR....</li></ul><ul><li>
Qualified Addictions Professional (QAP) 
CADC, CRADC, CRAADC, CCJP, RADC-P, RADC, CCDP, CCDP-D</li></ul>
Position Perks &amp; Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, &amp; more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture &amp; environment that promotes your well-being, values you as human being, and encourages your health and happiness.
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.</div>

Community Support Specialist

Reddoor Rehabilitation Inc.

Job Overview We are seeking a passionate and dedicated CBRS (Community-Based Rehabilitation Services) Specialist to empower individuals with disabilities and support their journey toward greater independence and community integration. In this vital role, you will work directly with clients in community or home-based settings to facilitate skill development, and independent living related to mental health recovery. Your energetic approach will inspire positive change, ensuring each individual receives compassionate support tailored to their unique needs. This position offers an exciting opportunity to make a tangible difference in people's lives.Responsibilities<ul><li>Work one-on-one with clients to build skills related to daily functioning and independence</li><li>Support development of coping strategies and emotional regulation skills</li><li>Help clients improve social skills, organization, and life management skills</li><li>Assist clients with community integration and access to resources</li><li>Document services and client progress accurately and in a timely manner</li><li>Collaborate with Therapists, Case Managers, and other providers involved in client care</li><li>Maintain professional boundaries and adhere to confidentiality standards</li></ul>Requirements<ul><li>Bachelor's degree in Social Work, Psychology, Human Services, or related field (or equivalent experience)</li><li>Strong interpersonal and communication skills</li><li>Ability to build rapport with clients and support their personal growth</li><li>Valid driver&rsquo;s license and reliable transportation for community-based work.</li><li>Ability to maintain accurate documentation</li><li>Prefer Experience working in behavioral health or social services</li><li>Prefer experience supporting individuals with mental health challenges</li><li>Ability to work independently as well as collaboratively within a multidisciplinary team. Submit a resume and a brief description of your interest in working with Reddoor and join us as a CBRS Specialist and be part of a rewarding mission&mdash;helping individuals unlock their potential while building stronger communities!</li></ul>Pay: $20.00 - $25.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Health insurance</li></ul>Work Location: Hybrid remote in Idaho Falls, ID 83401

CBRS Specialist / Case Worker (Mental Health)

HealthRIGHT 360

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
 
HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.
 
Benefits and perks: 
<ul>
<li>HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!</li>
<li>Employees qualify for public loan forgiveness programs</li>
<li>Training and professional development opportunities</li>
<li>Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.</li>
</ul>
This is a union eligible position.
 JOB SUMMARY
 HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
 
The Treasure Island Residential Step Down (RSD) services are available to beneficiaries who are stepping down from inpatient/residential substance use disorder treatment. Clients must be concurrently in treatment, specifically in outpatient (OP), intensive outpatient (IOP), Opioid Treatment Program (OTP), or Outpatient (aka Ambulatory) Withdrawal Management (OP-WM) settings. RSD provides a temporary, drug and alcohol-free environment to residents that are actively engaged in outpatient treatment for medically necessary SUD provided to the client off-site.
 
The Recovery Coach is responsible for assessing client needs and strengths in support of health and recovery. Through individual coaching with program-specific requirements and case management, Recovery Coaches assists clients in navigating systems of care while providing a supportive recovery environment. Recovery Coaches are responsible for maintaining and assessing the safety and security of the program and its residents through continued house runs while providing a supportive environment. Through effective communication, Recovery Coaches relay relevant information to other members of the interdisciplinary team and perform crisis intervention as needed. Recovery Coaches ensure that the facility environment is safe and welcoming.
 KEY RESPONSIBILITIES
 Client Services
 <ul>
<li>Welcomes and assists clients with navigating throughout the building.</li>
<li>Provides excellent customer service and addresses any immediate needs of patients.</li>
<li>Assists patients with the required paperwork as needed for proper enrollment in services.</li>
<li>Coordinates transportation for patients in residential programs.</li>
</ul>
Individual Responsibilities: 
<ul>
<li>Provide direct services such as intakes, assessment, crisis intervention, and case management as needed.</li>
<li>Responsible for retention and completion of clients, facilitate individual coaching sessions with each caseload client.</li>
<li>Provide learning experience opportunities and offers support to assist clients in meeting their long-term recovery goals.</li>
<li>Proactively link clients to both internal and external resources based on their recovery needs and follows up on the progress/status.</li>
<li>Perform house runs to ensure and maintain accountability of all clients and the safety and security of the facility.</li>
<li>Perform crisis intervention and communicate with treatment team as unforeseen situations arise.</li>
<li>Document client updates and incidents in the facility log daily, perform CPR and First Aid including administering Narcan as needed, and work weekends and holidays as needed.</li>
</ul>
Treatment Setting Responsibilities: 
<ul>
<li>Facilitate community meetings and ensure compliance with facility rules.</li>
<li>Perform crisis intervention and communicate with team as unforeseen situations arise.</li>
<li>Document all client updates and facility incidents daily in the facility log.</li>
<li>Perform periodic house runs to ensure and maintain the safety and security of the facility.</li>
<li>When assigned at the Health and Wellness office, the Recovery Coach will document and accurately distribute client money, ensure client medications are securely stored and properly accounted for and holds facility keys and floater cellular phones.</li>
<li>As needed, accompanying clients to offsite appointments related to their recovery.</li>
<li>Attending all required training and meetings as assigned by facility manager.</li>
<li>Plan and facilitate client celebrations and special events.</li>
<li>Recovery Coach must be available to work weekends and holidays as needed.</li>
</ul>
Documentation Responsibilities: 
<ul>
<li>Collaborate with each client and other available internal and external resources to develop transition plans, progress notes and appropriate updates in support of the health and recovery needs of the client.</li>
<li>Properly document all individual encounters and complete the discharge paperwork/process and required agency assessments in timely manner.</li>
<li>Maintains accurate records by data entering documentation into various electronic systems for all clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.</li>
<li>Completes accountability report on a weekly basis and collaborates with treatment providers to assist clients achieve program completion.</li>
</ul>
Safety Responsibilities
 <ul>
<li>Remains alert and awake during the entire shift.</li>
<li>Ensures and maintains a safe and orderly environment for clients, staff, and visitors.</li>
<li>Performs crisis intervention and communicates with treatment team as unforeseen situations arise.</li>
<li>Directs and deflects traffic; de-escalates tense, high pressure, and emotionally charged situations; and fosters a safe, respectful, and welcoming environment.</li>
<li>Maintains positive, respectful, non-confrontational behaviors always, even when observing, receiving, or de-escalating disrespectful or disorderly behaviors.</li>
<li>Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeters.</li>
<li>Ensure a welcoming environment by clearing areas of crowds, debris, and out-of-place items.</li>
<li>Work collaboratively with service providers and administrative staff to maintain an orderly environment.</li>
<li>Performs CPR and First Aid as needed. May work weekends and holidays as needed.</li>
</ul>
And perform other duties as assigned.
 QUALIFICATIONS
 Education, Certification, and Experience
 <ul>
<li>High School diploma or equivalent.</li>
<li>First Aid and CPR certification.</li>
<li>A valid California driver’s license and automobile insurance.</li>
<li>Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.</li>
<li>A Drug and Alcohol Registration/Certification recognized by DHCS, is preferred.</li>
<li>Bachelor’s degree in related field is preferred.</li>
</ul>
Knowledge
 <ul>
<li>Knowledge of co-occurring disorders and trauma informed treatment.</li>
<li>Knowledge of Clinical documentation (treatment plans, progress notes etc.).</li>
<li>Preferably bilingual in San Francisco threshold languages.</li>
<li>Knowledge of gender-responsive, trauma informed, and co-occurring treatment.</li>
</ul>
Must complete background check and livescan clearance.
 
We will consider for employment qualified applicants with arrest and conviction records.

Recovery Coach - Residential Step Down

New Hope Wellness

Qualified Mental Health Professionals provide the necessary mental health treatment and social support through individualized counseling and life skills training to adults 18 or older who, due to mental illness, would otherwise have trouble maintaining community stability and independence. Some major areas of focus include daily living skills training, accessing community resources, health and safety, financial management and social supports. Mental Health Support services are individualized, client centered and facilitated in the client home and their community.EDUCATION and/or EXPERIENCETo qualify a candidate MUST have at least a bachelor&rsquo;s degree in human service field or special education from an accredited college and with at least one year of experience and a VALID QMHP-A Certification.TrainingStaff must be trained certified in: CPR, First Aid, TOVA and become orientated to the company&rsquo;s guidelines, policy and procedures, and take part in staff trainings as they occur.Additional RequirementsEmployee must be certified as tuberculosis freeEmployee must clear criminal background and CPS registry checksTransportationCase Managers are required to use their personal vehicles for visits and for engaging in community activities. Therefore, at the time of hire, Case Managers must provide proof of Driver&rsquo;s license and proof of Automobile Insurance.ESSENTIAL DUTIES AND RESPONSIBILITIES include but not limited to the following:Assist in the development and ongoing monitoring and implementation of Individual Service Plan.Work with clients to foster the development of new or improved coping, problem solving, and communication skills.Case management functions of linking, arranging for services and referrals.Maintain continuous contact with the identified consumer and other key stakeholders (with signed authorization to release information) in planning and service delivery. These stakeholders might include but are not limited to social workers, psychiatrists, court official, police and teachers in (if applicable) and other human service professionals.Maintain up-to-date client records, and prepare required/necessary reports in a timely and accurate manner.SupervisionLMHP or a licensed &ndash; eligible mental health professional will provide clinical supervision bi-weekly, with individual face-to-face supervision occurring at least once per month.Job Types: Full-time, Part-time, ContractPay: $26.00 - $28.00 per hourLicense/Certification:<ul><li>Driver's License (Required)</li><li>QMHP Certification from the Virginia Board of Counseling (Required)</li></ul>Work Location: Hybrid remote in Richmond, VA 23224

Case Manager - Mental Health Skill Building

Golden Years Homemakers & Companions

<div>Summary

Responsible for performing direct supportive assistance to enhance individuals in a residential

a service program, including coaching, mentoring, advocacy, education, and outreach services. 


Duties and Responsibilities
<ul><li> Demonstrates basic level competency regarding severe and prolonged mental health and substance abuse disorders through training and education.</li></ul>
<ul><li> Supports an effective program by implementing desired clinical services, best practice models of care, and daily functions as required by contractual and regulatory bodies.</li></ul>
<ul><li> Carries out assistance with meal preparation, routine household chores, cleaning, laundry, shopping, financial management, identification of and participation in social/recreational and community activities.</li></ul>
<ul><li> Provides competent recovery-oriented services by the demonstration of intervention and support, the inclusion of family/friends/community, dignity and care, and supportive counseling.</li></ul>
<ul><li> Provides support with specific instruction and prompting in key areas identified by the treatment team (i.e., problem-solving, coping skills, and interpersonal interactions).</li></ul>
<ul><li> Aids with arranging transportation to treatment and other community support outings and essential appointments.</li></ul>
<ul><li> Functions as part of a treatment team in support of Clinical Case Management Services.</li></ul>
<ul><li> Ensures that the program&rsquo;s physical environment meets required regulations including a clean, safe, and welcoming atmosphere.</li></ul>
<ul><li> Supports the processes for all contractual agreements, certifications, or licensing regulations including but not limited to the Department of Mental Health and Addiction Services (DMHAS).</li></ul>
<ul><li> Actively participates in program meetings, clinical meetings, supervision, and ad hoc workgroups, as needed, to carry out the mission of the program.</li></ul>
<ul><li> Supports positive outcome measures as defined by the state regulations and agency quality assurance processes. Ensures program compliance through the timely and accurate reporting of data as needed.</li></ul>
<ul><li> Consults and monitors medical and mental health needs regarding risk management. Implements risk management plans as necessary.</li></ul>
<ul><li> Makes individual percentage of required face-to-face or phone contacts per week.</li></ul>
<ul><li> Spends 80% or more of total scheduled work hours with clients.</li></ul>
<ul><li> Works in coordination with the agency Administrative Support Staff for proficient service delivery.</li></ul>
<ul><li> Other duties as assigned.</li></ul> 


Documentation requirements: Timely completion of the paper or electronic client case records with required documenting progress towards service goals and objectives.

Documents all required encounters. Completes contacts and progress notes within 72 hours of the encounter.

Skills

Oral Communication Skills Professionalism

Written Communication Skills Diplomacy

Technical Communication Skills Organization

Client-Customer Relational Skills Planning

Education and Years of Experience

Degree: High School Diploma Required. Associates/ Bachelor&rsquo;s Degree Preferred.

Number of Years of Experience: Previous volunteer or work experience is strongly preferred.

Requirements

Must maintain and provide proof of valid driver&rsquo;s license and automobile insurance in good standing.

Ability to provide leadership under stressful or crisis situations. Ability to problem-solve. Ability to meet deadlines and establish and prioritize multiple tasks.

Demonstration of ethical behavior and sound judgment that supports the NASW standards of care.

Medication Self-Administration training (if applicable).

Ability to travel to various agencies, and businesses.

Use of personal vehicle.

Must meet and maintain all required training, certifications, etc. as needed.

Uphold confidentiality by following the HIPAA regulations

Working Conditions

Working conditions are based on both in-office and community settings.

Local travel.

Possibility of exposure to outdoor weather conditions, unsanitary environments, and bodily fluids.

Possibility of exposure to the use of substances, vulgar statements, or hostile/dangerous situations.

Physical Demands

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk, hear, stand, sit and walk. The employee frequently is required to use hands and fingers; climb or balance and stoop or kneel. The employee is required to be able to safely operate a motor vehicle.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. 


Starting Pay: $15.00 per hour</div>

Recovery Assistant

Elevance Health

<div>Job IDJP00046410
Anticipated Start Date: 04/13/2026
Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.
Elevance Health is a health company dedicated to improving lives and communities &ndash; and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
Responsible for screening, assessing, training, and providing telephonic intervention/de-escalation for helpline callers using established protocols to determine an immediate course of action.
Primary duties may include, but are not limited to:<ul><li>
Takes inbound calls, texts and chats from individuals needing support, services, or who may be in crisis.</li><li>
Performs safety screenings and assessments to discern presence and acuity of risk to the safety of the individual or others.</li><li>
Uses information provided by the caller and obtained during the screenings and assessments to accurately understand the individual's needs and develop a plan of action in collaboration with the individual.</li><li>
Completes appropriate, timely, and accurate documentation of interactions in accordance with established criteria.</li><li>
Provides linkage follow-up as directed to assure individual accessed services. Coordinates with other agencies, organizations and individuals to insure optimal use of resources, services and natural support systems.</li><li>
Ensures compliance with all HIPAA, OSHA, and other federal, state, and local regulations.</li></ul>
Requirements:<ul><li>
Requires a HS diploma or the equivalent and a minimum of 1 year of experience in behavioral health or a minimum of 6 months of direct crisis experience to include screenings and assessments to determine appropriate interventions; or any combination of education and experience which would provide an equivalent background.</li><li>
BS/BA degree in a mental health or other human services field and two years of experience working directly with individuals in need of behavioral health services strongly preferred. Certain contracts require a BS/BA degree.</li><li>
Must be fluent in Microsoft Outlook, Word, Teams. Some knowledge with OneNote Preferred</li><li>
Experience with call center environment - a bonus</li><li>
Crisis experience, ability to stay calm in difficult conversations and handle difficult personalities.</li><li>
Computer skills are a must.</li><li>
Attendance and dependability are expected.</li></ul>
Job Type: Contract to hire opportunity
Additional Details:<ul><li>
Work Location: 9133 W Russell Rd, Las Vegas, NV 89148. This role requires in-office work two days per week. You may choose any two days Monday through Thursday (for candidates selecting the 1st shift - 8am schedule). Otherwise, the position is fully remote.</li><li>
Schedule pending- 3 shifts available; schedules will cover morning, afternoon and overnights and all 7 days of week.
8am -4:30pm: Tues - Sat
 
8am-4:30pm: Sun-Thurs OR Thurs - Mon. 
4pm-12:30am: Thurs- Monday 
12am-8:30am: Sun- Thurs 
12am-8:30am- Tues - Sat</li><li>
Holidays are also required; they will be required to work 2-3 holidays over the course of the 6 months they are with us.
</li><li>There is no expectation of OT but sometimes a call may run past the end of their shift. When this happens, they will be expected to stay on that call until it is completed.</li><li>
Training is for the first 4 weeks. It runs from 8am-4:30apm PST. It is 100% WFH, even if the applicant is working a shift the requires them to go into the office. After those 4 weeks of training, the temps will transition into the shift we hired them for.
</li></ul>Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, contractors are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
About BCForward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCForward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
<div>Pay Rate Range
22.36 - 32.07 USD hourly
</div><div>Additional Notes
The pay range is the range BCForward in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations.
</div><div>Benefits Information
BCForward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. This does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).</div></div>

Crisis & Referral Specialist (contract)

METHODIST FAMILY HEALTH

<div>Responsibilities:
Actively participate as a member of the client&rsquo;s treatment team providing pertinent input regarding client concerns, progress, etc.

Work collaboratively with client&rsquo;s network of supports and other types of providers involved with the client to improve clients&rsquo; chances of positive outcomes in treatment (parents, teachers, probation/FINS officers, DHS case workers, ministers/youth leaders, care coordinators and other community agencies and organizations)

Provide clinical and behavioral interventions as outlined in a client&rsquo;s treatment plan and guided and supervised by the treating therapist, to assist the client in resolving or improving symptoms of mental and behavioral health disorders, that are disrupting the client&rsquo;s ability to function daily physically, emotionally, socially, and/or educationally. Interventions must be individualized, can take place one-on-one, in a group setting with peers or with the family or with the parents/caregivers of the client.

Respond to phone calls, contacts, and other communications from client, family members, guardians, outside agencies and referral sources in an appropriate, professional and timely manner.

Assist support staff as needed and appropriate in securing PCP referrals, parent/guardian signatures on necessary documents, reminding clients of appointment with physicians and therapists, obtaining updated demographic information, etc.

Provide transportation to client and family as needed and appropriate to help ensure compliance with treatment.

Attend regular staff meetings

Accurately document interventions and services provided in detail (both billable and nonbillable) in an Electronic Medical Record (EMR) in the format and timeframes outlined in the organization and department policies and procedures.

Check Alerts daily in the Electronical Medical Record to review and electronically sign necessary treatment documents sent to you.

Check emails a minimum of twice a day (morning and afternoon) and respond timely.

The ability to consistently perform these duties and represent Methodist Family Health in the most professional, ethical manner consistent with our mission to provide the best possible care to those who may need our help and to treat the whole person: behaviorally, emotionally and spiritually. 


Qualifications:

Must be at least twenty-one (21) years of age

Must have a minimum of 60 hours of college education, but a bachelor&rsquo;s degree in a Human Service field is preferred (Social Work, Psychology, Sociology, Child and Youth Development, Criminal Justice, etc.)

Must possess excellent communication and strong customer services skills

Possess good computer skills, some experience with Microsoft Word and Excel applications preferred, but not required.

Ability to document accurately and professionally.

Experience working with &ldquo;at-risk&rdquo; youth or other populations with special needs preferred.

Ability as a self-motivator and the aptitude to work in a high stress fast paced position with a minimal amount of supervision.

The MHPP must meet the definition of a Qualified Behavioral Health Provider, as outlined by Arkansas Medicaid standards and regulations, which requires the completion of a minimum of 40 hours of paraprofessional training and successful completion of all written exams and competency-based skills demonstrations. This training will be provided during your first two weeks of employment.

The MHPP must also participate in the supervision requirements outlined by the Arkansas Medicaid standards and regulations to maintain certification as a Qualified Behavioral Health Professional including weekly face-to-face supervision, monthly observations, annual continuing education and completion of exam(s).

Must be physically capable to receive verbal and written directions

Remains current in Crisis Prevention Intervention Training, CPR &amp; First Aid

Must be willing and able to work with all patients of Methodist Family Health, regardless of gender

Must have good auditory, visual and olfactory ability

Use hands and fingers to handle or feel objects, tools or controls

Must be able to maintain effective audio, visual discrimination and perception needed for making observations, communicating with others, reading and writing, and operating office equipment and other treatment equipment.

Must be able to use a telephone to communicate verbally and a computer to communicate through written means, to review information and enter/retrieve data, to see and read characters on a computer screen, chart or other treatment items

Requires the ability to sit for long periods of time and intermittently walk, stand, stoop, kneel, crouch and reach with hands and arms.

COVID-19 vaccination and Flu vaccination are mandatory and required for all positions (subject to qualified exemptions). 


Other: The individual employed in this position may accept other reasonable assignments, which may be necessary, for efficient operation of assigned programs as there is time and opportunity. 


Physical Demands
The physical demands described must be met by the employee to successfully perform the essential functions of the position. While performing the duties/tasks of this job, the employee is regularly required to talk and hear. Requires the ability to lift up to 20 pounds, bend or stoop, stand and sit. 
Level One - Full Access: Ongoing regular access to PHI of all forms while the employee is on duty and performing within the scope of his or her job as defined by the employee's job description, and Policy and Procedure. &quot;Such access must be for cause, consistent with job responsibilities and related to patients, claims, audits, reviews and other legitimate business purposes.&quot; (e.g. Physicians, nurses and other clinicians) 


Job descriptions are not intended, nor should be construed, to be all-inclusive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

When an employee performs two or more different jobs, for which different straight time hourly rates are established, the employee will be paid during overtime hours as a rate not less than one and one-half time the hourly rate established for the type of work, he or she is performing during the overtime hours.</div>

Outpatient Qualified Behavioral Health Provider (Full & Part time opportunities available)

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