merchandising analyst

AHOLD Delhaize

<div>Category/Area of Expertise: Marketing 
Job Requisition: 473916 
Address: USA-MA-Quincy-1385 Hancock Street
 
Store Code: Digital Promo &amp; Pricing (5158137)
 
 
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop &amp; Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. 
 
Primary Purpose 
 
The Merchandising Optimization Analyst at Ahold Delhaize USA is responsible for analysis , testing and implementation of innovative merchandising approaches that enhance customer engagement, commercial performance, and operational efficiency across our digital platforms (website, applications, etc.) , including our Great Local Brand storefronts (Digital and In Store) and 3rd Party Marketplace Platforms (example: Instacart, DoorDash) . 
 
This role focuses on both the digital merchandising analytics tactics and the day-to-day insights into optimization initiatives, ensuring that our digital storefront continuously evolves to meet and exceed customer expectation. 
 
The Merchandising Optimization Analyst will partner in the execution of our optimization roadmap and collaborating closely with cross-functional teams, including CPG Partners, Product, Analytics, and Fulfillment.
 
 
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, and Hyattsville, MD.
 
 
Applicants must be currently authorized to work in the United States on a full-time basis.
 
 
Duties Responsibilities 
<ul><li>
Analyzes and provides insights to testing, piloting, and implementation of new merchandising strategies and tactics that drive customer engagement, commercial performance, and operational efficiency.</li><li>
Analyzes the A/B testing roadmap for merchandising initiatives and CPG innovation, ensuring that all tests are rigorously designed, executed, and analyzed for actionable insights.</li><li>
Partners with teams to share insights and best practices</li><li>
Collaborates with cross-functional teams, including Digital Campaigns, Category Site Merchandising, AD Retail Media, Product, Web Analytics, Merchandising Intelligence, and Category Management, to pilot and roll out new merchandising initiatives.</li><li>
Monitors and analyzes site performance, onsite availability, and fill rate metrics, using data-driven insights to make strategic recommendations for continuous improvement.</li><li>
Partners with site merchandising team and AD Retail Media to analyze, execute, and support top CPG partners across digital platforms.</li><li>
Plans and analyzes the merchandising activities on third party marketplace platforms, such as Instacart, working to grow our market share on the platforms.</li><li>
Supports continuous improvement by providing insights and recommendations</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in business, Marketing, or a related field and/or equivalent experience.</li><li>
Strong technical and analytical skills</li><li>
5+ years of experience in site merchandising, e-commerce, category management, or digital marketing.</li><li>
Strong analytical skills and problem solving with the ability to translate data into actionable insights.</li><li>
Excellent communication and collaboration skills, with experience working and influencing cross-functional partners.</li><li>
Proven experience in Microsoft Tools (PowerBI, PowerPoint, Excel)</li><li>
Ability to clearly communicate data analysis findings to various levels within Digital Merchandising</li></ul> 

Preferred Qualifications 
<ul><li>
Familiarity with project management tools and methodologies.</li><li>
Experience with digital merchandising tools and platforms, such as Bloomreach or Sitecore.</li><li>
Knowledge of SEO, personalization strategies, and advanced analytics.</li></ul> 
ME/NC/PA/SC Salary Range: $75,040 - $112,560
 
 
IL/MA/MD/NY Salary Range: $86,320 - $129,480
 
 
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
 
 
#LI-LL1 #LI-Hybrid
 
 
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. 
 
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. 
 
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. 
 
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.</div>

Merchandising Optimization Analyst

<div>Category/Area of Expertise: Marketing 
Job Requisition: 473916 
Address: USA-PA-Carlisle-1149 Harrisburg Pike
 
Store Code: Digital Promo &amp; Pricing (5158137)
 
 
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop &amp; Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. 
 
Primary Purpose 
 
The Merchandising Optimization Analyst at Ahold Delhaize USA is responsible for analysis , testing and implementation of innovative merchandising approaches that enhance customer engagement, commercial performance, and operational efficiency across our digital platforms (website, applications, etc.) , including our Great Local Brand storefronts (Digital and In Store) and 3rd Party Marketplace Platforms (example: Instacart, DoorDash) . 
 
This role focuses on both the digital merchandising analytics tactics and the day-to-day insights into optimization initiatives, ensuring that our digital storefront continuously evolves to meet and exceed customer expectation. 
 
The Merchandising Optimization Analyst will partner in the execution of our optimization roadmap and collaborating closely with cross-functional teams, including CPG Partners, Product, Analytics, and Fulfillment.
 
 
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, and Hyattsville, MD.
 
 
Applicants must be currently authorized to work in the United States on a full-time basis.
 
 
Duties Responsibilities 
<ul><li>
Analyzes and provides insights to testing, piloting, and implementation of new merchandising strategies and tactics that drive customer engagement, commercial performance, and operational efficiency.</li><li>
Analyzes the A/B testing roadmap for merchandising initiatives and CPG innovation, ensuring that all tests are rigorously designed, executed, and analyzed for actionable insights.</li><li>
Partners with teams to share insights and best practices</li><li>
Collaborates with cross-functional teams, including Digital Campaigns, Category Site Merchandising, AD Retail Media, Product, Web Analytics, Merchandising Intelligence, and Category Management, to pilot and roll out new merchandising initiatives.</li><li>
Monitors and analyzes site performance, onsite availability, and fill rate metrics, using data-driven insights to make strategic recommendations for continuous improvement.</li><li>
Partners with site merchandising team and AD Retail Media to analyze, execute, and support top CPG partners across digital platforms.</li><li>
Plans and analyzes the merchandising activities on third party marketplace platforms, such as Instacart, working to grow our market share on the platforms.</li><li>
Supports continuous improvement by providing insights and recommendations</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in business, Marketing, or a related field and/or equivalent experience.</li><li>
Strong technical and analytical skills</li><li>
5+ years of experience in site merchandising, e-commerce, category management, or digital marketing.</li><li>
Strong analytical skills and problem solving with the ability to translate data into actionable insights.</li><li>
Excellent communication and collaboration skills, with experience working and influencing cross-functional partners.</li><li>
Proven experience in Microsoft Tools (PowerBI, PowerPoint, Excel)</li><li>
Ability to clearly communicate data analysis findings to various levels within Digital Merchandising</li></ul> 

Preferred Qualifications 
<ul><li>
Familiarity with project management tools and methodologies.</li><li>
Experience with digital merchandising tools and platforms, such as Bloomreach or Sitecore.</li><li>
Knowledge of SEO, personalization strategies, and advanced analytics.</li></ul> 
ME/NC/PA/SC Salary Range: $75,040 - $112,560
 
 
IL/MA/MD/NY Salary Range: $86,320 - $129,480
 
 
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
 
 
#LI-LL1 #LI-Hybrid
 
 
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. 
 
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. 
 
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. 
 
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.</div>

<div>Category/Area of Expertise: Marketing 
Job Requisition: 473916 
Address: USA-ME-Scarborough-145 Pleasant Hill Rd
 
Store Code: Digital Promo &amp; Pricing (5158137)
 
 
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop &amp; Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. 
 
Primary Purpose 
 
The Merchandising Optimization Analyst at Ahold Delhaize USA is responsible for analysis , testing and implementation of innovative merchandising approaches that enhance customer engagement, commercial performance, and operational efficiency across our digital platforms (website, applications, etc.) , including our Great Local Brand storefronts (Digital and In Store) and 3rd Party Marketplace Platforms (example: Instacart, DoorDash) . 
 
This role focuses on both the digital merchandising analytics tactics and the day-to-day insights into optimization initiatives, ensuring that our digital storefront continuously evolves to meet and exceed customer expectation. 
 
The Merchandising Optimization Analyst will partner in the execution of our optimization roadmap and collaborating closely with cross-functional teams, including CPG Partners, Product, Analytics, and Fulfillment.
 
 
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, and Hyattsville, MD.
 
 
Applicants must be currently authorized to work in the United States on a full-time basis.
 
 
Duties Responsibilities 
<ul><li>
Analyzes and provides insights to testing, piloting, and implementation of new merchandising strategies and tactics that drive customer engagement, commercial performance, and operational efficiency.</li><li>
Analyzes the A/B testing roadmap for merchandising initiatives and CPG innovation, ensuring that all tests are rigorously designed, executed, and analyzed for actionable insights.</li><li>
Partners with teams to share insights and best practices</li><li>
Collaborates with cross-functional teams, including Digital Campaigns, Category Site Merchandising, AD Retail Media, Product, Web Analytics, Merchandising Intelligence, and Category Management, to pilot and roll out new merchandising initiatives.</li><li>
Monitors and analyzes site performance, onsite availability, and fill rate metrics, using data-driven insights to make strategic recommendations for continuous improvement.</li><li>
Partners with site merchandising team and AD Retail Media to analyze, execute, and support top CPG partners across digital platforms.</li><li>
Plans and analyzes the merchandising activities on third party marketplace platforms, such as Instacart, working to grow our market share on the platforms.</li><li>
Supports continuous improvement by providing insights and recommendations</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in business, Marketing, or a related field and/or equivalent experience.</li><li>
Strong technical and analytical skills</li><li>
5+ years of experience in site merchandising, e-commerce, category management, or digital marketing.</li><li>
Strong analytical skills and problem solving with the ability to translate data into actionable insights.</li><li>
Excellent communication and collaboration skills, with experience working and influencing cross-functional partners.</li><li>
Proven experience in Microsoft Tools (PowerBI, PowerPoint, Excel)</li><li>
Ability to clearly communicate data analysis findings to various levels within Digital Merchandising</li></ul> 

Preferred Qualifications 
<ul><li>
Familiarity with project management tools and methodologies.</li><li>
Experience with digital merchandising tools and platforms, such as Bloomreach or Sitecore.</li><li>
Knowledge of SEO, personalization strategies, and advanced analytics.</li></ul> 
ME/NC/PA/SC Salary Range: $75,040 - $112,560
 
 
IL/MA/MD/NY Salary Range: $86,320 - $129,480
 
 
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
 
 
#LI-LL1 #LI-Hybrid
 
 
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. 
 
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. 
 
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. 
 
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.</div>

<div>Category/Area of Expertise: Marketing 
Job Requisition: 473916 
Address: USA-NC-Salisbury-2110 Executive Drive
 
Store Code: Digital Promo &amp; Pricing (5158137)
 
 
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop &amp; Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. 
 
Primary Purpose 
 
The Merchandising Optimization Analyst at Ahold Delhaize USA is responsible for analysis , testing and implementation of innovative merchandising approaches that enhance customer engagement, commercial performance, and operational efficiency across our digital platforms (website, applications, etc.) , including our Great Local Brand storefronts (Digital and In Store) and 3rd Party Marketplace Platforms (example: Instacart, DoorDash) . 
 
This role focuses on both the digital merchandising analytics tactics and the day-to-day insights into optimization initiatives, ensuring that our digital storefront continuously evolves to meet and exceed customer expectation. 
 
The Merchandising Optimization Analyst will partner in the execution of our optimization roadmap and collaborating closely with cross-functional teams, including CPG Partners, Product, Analytics, and Fulfillment.
 
 
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, and Hyattsville, MD.
 
 
Applicants must be currently authorized to work in the United States on a full-time basis.
 
 
Duties Responsibilities 
<ul><li>
Analyzes and provides insights to testing, piloting, and implementation of new merchandising strategies and tactics that drive customer engagement, commercial performance, and operational efficiency.</li><li>
Analyzes the A/B testing roadmap for merchandising initiatives and CPG innovation, ensuring that all tests are rigorously designed, executed, and analyzed for actionable insights.</li><li>
Partners with teams to share insights and best practices</li><li>
Collaborates with cross-functional teams, including Digital Campaigns, Category Site Merchandising, AD Retail Media, Product, Web Analytics, Merchandising Intelligence, and Category Management, to pilot and roll out new merchandising initiatives.</li><li>
Monitors and analyzes site performance, onsite availability, and fill rate metrics, using data-driven insights to make strategic recommendations for continuous improvement.</li><li>
Partners with site merchandising team and AD Retail Media to analyze, execute, and support top CPG partners across digital platforms.</li><li>
Plans and analyzes the merchandising activities on third party marketplace platforms, such as Instacart, working to grow our market share on the platforms.</li><li>
Supports continuous improvement by providing insights and recommendations</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in business, Marketing, or a related field and/or equivalent experience.</li><li>
Strong technical and analytical skills</li><li>
5+ years of experience in site merchandising, e-commerce, category management, or digital marketing.</li><li>
Strong analytical skills and problem solving with the ability to translate data into actionable insights.</li><li>
Excellent communication and collaboration skills, with experience working and influencing cross-functional partners.</li><li>
Proven experience in Microsoft Tools (PowerBI, PowerPoint, Excel)</li><li>
Ability to clearly communicate data analysis findings to various levels within Digital Merchandising</li></ul> 

Preferred Qualifications 
<ul><li>
Familiarity with project management tools and methodologies.</li><li>
Experience with digital merchandising tools and platforms, such as Bloomreach or Sitecore.</li><li>
Knowledge of SEO, personalization strategies, and advanced analytics.</li></ul> 
ME/NC/PA/SC Salary Range: $75,040 - $112,560
 
 
IL/MA/MD/NY Salary Range: $86,320 - $129,480
 
 
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
 
 
#LI-LL1 #LI-Hybrid
 
 
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. 
 
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. 
 
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. 
 
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.</div>

<div>Category/Area of Expertise: Marketing 
Job Requisition: 473916 
Address: USA-IL-Chicago-300 South Riverside Plaza
 
Store Code: Digital Promo &amp; Pricing (5158137)
 
 
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop &amp; Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. 
 
Primary Purpose 
 
The Merchandising Optimization Analyst at Ahold Delhaize USA is responsible for analysis , testing and implementation of innovative merchandising approaches that enhance customer engagement, commercial performance, and operational efficiency across our digital platforms (website, applications, etc.) , including our Great Local Brand storefronts (Digital and In Store) and 3rd Party Marketplace Platforms (example: Instacart, DoorDash) . 
 
This role focuses on both the digital merchandising analytics tactics and the day-to-day insights into optimization initiatives, ensuring that our digital storefront continuously evolves to meet and exceed customer expectation. 
 
The Merchandising Optimization Analyst will partner in the execution of our optimization roadmap and collaborating closely with cross-functional teams, including CPG Partners, Product, Analytics, and Fulfillment.
 
 
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, and Hyattsville, MD.
 
 
Applicants must be currently authorized to work in the United States on a full-time basis.
 
 
Duties Responsibilities 
<ul><li>
Analyzes and provides insights to testing, piloting, and implementation of new merchandising strategies and tactics that drive customer engagement, commercial performance, and operational efficiency.</li><li>
Analyzes the A/B testing roadmap for merchandising initiatives and CPG innovation, ensuring that all tests are rigorously designed, executed, and analyzed for actionable insights.</li><li>
Partners with teams to share insights and best practices</li><li>
Collaborates with cross-functional teams, including Digital Campaigns, Category Site Merchandising, AD Retail Media, Product, Web Analytics, Merchandising Intelligence, and Category Management, to pilot and roll out new merchandising initiatives.</li><li>
Monitors and analyzes site performance, onsite availability, and fill rate metrics, using data-driven insights to make strategic recommendations for continuous improvement.</li><li>
Partners with site merchandising team and AD Retail Media to analyze, execute, and support top CPG partners across digital platforms.</li><li>
Plans and analyzes the merchandising activities on third party marketplace platforms, such as Instacart, working to grow our market share on the platforms.</li><li>
Supports continuous improvement by providing insights and recommendations</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in business, Marketing, or a related field and/or equivalent experience.</li><li>
Strong technical and analytical skills</li><li>
5+ years of experience in site merchandising, e-commerce, category management, or digital marketing.</li><li>
Strong analytical skills and problem solving with the ability to translate data into actionable insights.</li><li>
Excellent communication and collaboration skills, with experience working and influencing cross-functional partners.</li><li>
Proven experience in Microsoft Tools (PowerBI, PowerPoint, Excel)</li><li>
Ability to clearly communicate data analysis findings to various levels within Digital Merchandising</li></ul> 

Preferred Qualifications 
<ul><li>
Familiarity with project management tools and methodologies.</li><li>
Experience with digital merchandising tools and platforms, such as Bloomreach or Sitecore.</li><li>
Knowledge of SEO, personalization strategies, and advanced analytics.</li></ul> 
ME/NC/PA/SC Salary Range: $75,040 - $112,560
 
 
IL/MA/MD/NY Salary Range: $86,320 - $129,480
 
 
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
 
 
#LI-LL1 #LI-Hybrid
 
 
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. 
 
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. 
 
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. 
 
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.</div>

Accenture

<div>Job Title - S&amp;C GN - Data Science Analyst
Location: Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad
Experience &amp; Educational Qualification:<ul><li>PhD with 1+ years of relevant experience, OR.</li><li>Master&rsquo;s degree with 2+ years of experience, OR</li><li>Bachelor&rsquo;s degree with 3+ years of experience.</li></ul>
Must have skills: Machine Learning/Deep Learning, Gen AI, NLP, Python, R, AI, SQL, Unstructured Data Handling (text, audio, emails, chat, others)
Good to have skills:<ul><li>Experience in Graph Neural Networks (GNNs) for complex relational data modelling.</li><li>Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models.</li><li>A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science.</li><li>Exposure to Agentic AI approaches (tool use, planning/memory, multi-agent orchestration, autonomous workflows).</li></ul>
We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), generative ai, and advanced analytics.
Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints.
If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you!</div>
 
<div>Professional &amp; Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experience and optimize contact centre operations. Your responsibilities will include:<ul><li>Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities.</li><li>Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics.</li><li>Customer segmentation and behavioural analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies.</li><li>Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making.</li><li>Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies.</li><li>Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms.</li><li>Working with unstructured data (text, audio, emails, chat, others) to build robust AI/ML pipelines and solutions.</li></ul>
This role offers the opportunity to work on cutting-edge AI and data science techniques, driving real-world impact in the contact center space.
About Our Company | Accenture</div>

S&C Global Network - AI - Song - Merchandising-Analyst

Lowe's Home Improvement

<div><div>Innovate in Bengaluru
This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience. 
About Lowe's
Lowe&rsquo;s is a FORTUNE&reg; 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe&rsquo;s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe&rsquo;s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. 
Lowe&rsquo;s India, the Global Capability Center of Lowe&rsquo;s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe&rsquo;s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India
About the Team
We help drive a brand-specific best-in-class online experience partnering with strategic supplies and merchants to improve the brand's online conversion through the use of KPIs to optimize opportunities in assortment, content, promotions, and inventory.
Job Summary:
The Associate Analyst will work with cross-functional partners to optimize brand focused, online customer experiences on Lowes.com. The Associate Analyst will build strong business relationships with various stakeholders to analyze and improve online sales, traffic and conversion through identifying and improving product assortment, online content, promotions, inventory and returns. The Associate Analyst will ensure that new and promotional items are optimized and offer support when suppliers need help with online/system troubleshooting. S/he will support Omni-Channel retail strategies and partner with cross-functional teams to identify process improvement opportunities that will optimize effectiveness leading to brand renewal and growth.
Roles &amp; Responsibilities:<ul><li>Extract reports to help analyze key performance indicators to identify opportunities to improve the online experience and drive conversion</li><li>Support in leveraging inputs from CSAT, reviews and Q&amp;A to continuously improve the overall customer experience for assigned brand(s)</li><li>Support key point of contact for issues pertaining to online SKU presentation and brand performance</li><li> Support in building presentations with internal and external stakeholders that support strategic plans and analyze execution</li><li>Provide accurate reporting across the digital channel related to content, product information, assortment and competitive gaps/opportunities</li><li>Effectively execute actions to improve conversion and basket size by leveraging data to optimize cross-sell, up-sell and bundling strategies</li><li>Align with cross-functional teams to drive execution of tasks</li><li>Extract data and reports around competitive data to provide SKU and pricing optimization recommendations</li><li>Work closely with content management to optimize premium content for assigned brand(s) as well as prioritize execution to maximize returns</li></ul>
Years of Experience:
1-2 years experience in Online/Retail Merchandising, Digital Marketing or Analytics
Education Qualification &amp; Certifications (optional)
Required Minimum Qualifications:
Bachelor's degree in Business, marketing, finance, statistics or related field
Primary Skills (must have)<ul><li>
Ecommerce experience of minimum 1 year</li><li>
Technical aptitude and agility to learn database systems and web-based platforms (i.e., Adobe, Google analytics, Power BI)</li><li>
Proficient in Excel and PowerPoint</li><li>
Well-developed and professional presentation and communication skills</li><li>
Ability to maintain composure and productivity in a dynamic environment</li><li>
Ability to approach problems systematically and priorities effectively to deliver results</li><li>
Proven track record of taking ownership and driving results: self-starter and self-directed</li></ul>
Secondary Skills (desired)<ul><li>
Experience in Digital merchandising, vendor management systems, digital marketing and ecommerce</li><li>
Proven experience with major consumer brands and how to support them in the digital space</li><li>
Experience with Google analytics and Adobe products</li></ul> 
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.</div></div>

IND-Associate Analyst_Digital Brand Advocate

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Merchandising Optimization Analyst

Merchandising Optimization Analyst

Merchandising Optimization Analyst

Merchandising Optimization Analyst

Merchandising Optimization Analyst

S&C Global Network - AI - Song - Merchandising-Analyst

IND-Associate Analyst_Digital Brand Advocate