merchandising associate

Lowe's Home Improvement

<div>Your Impact at Lowe's 
 
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team. 
 
How We Support You 
 
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. 
<ul><li>
Keep your weekends free with a set weekday schedule. *</li><li>
Make your well-being a priority with multiple top-tier health insurance options.</li><li>
Explore educational opportunities with Lowe's tuition assistance program.</li><li>
Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.</li><li>
Gain extra savings with a 10% Associate Discount.</li><li>
Learn new trade skills with our Track to the Trades program.</li></ul>
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. 
 
<ul><li>Live Nursery MST Associates may be required to work weekend shifts.</li></ul> 

Your Day at Lowe's 
 
As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access. 
 
While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise. 
 
Key Responsibilities 
<ul><li>
Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks</li><li>
Verify buyback items and ensure they are pulled, prepped, and ready for shipping</li><li>
Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store</li><li>
Confirm product pricing information is clearly visible and replace any missing price labels</li><li>
Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store</li><li>
Repair/replace damaged or missing items, including signage, merchandise and displays.</li><li>
Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager</li><li>
Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders</li><li>
Complete other duties as assigned</li></ul> 

Minimum Qualifications 
<ul><li>
Read, write, and perform basic arithmetic (addition and subtraction)</li><li>
Ability to hear, listen, and to communicate verbally with others</li><li>
Utilize web-based computer programs to accomplish assigned tasks</li><li>
Ability to sit and stand for long periods of time</li>
<li>Minimally lift 25lbs unassisted or over 25lbs with or without accommodation</li></ul> 

Preferred Qualifications 
<ul><li>
Lowe's sales floor experience</li><li>
Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.</li><li>
Experience operating power equipment such as lifts, order pickers, and similar equipment</li><li>
Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.)</li></ul> 
Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. 
 
Travel Requirements 
 
This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. 
 
Working Conditions 
 
Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. 
 
Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. 
 
About Lowe's 
 
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE&reg; 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com
About Lowe&rsquo;s
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE&reg; 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe&rsquo;s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.</div>

Full Time - Merchandising Service Associate - Day

<div>Key Responsibilities<ul><li>
Customer Service</li>
<li>Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs</li>
<li>Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe&rsquo;s specifications</li>
<li>Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)</li>
<li>Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders</li>
<li>Although majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes:</li>
<li>Understands customers&rsquo; needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise</li>
<li>Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise</li>
<li>Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary</li>
<li>Demonstrates sincere appreciation to customers</li>
<li>Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe&rsquo;s programs</li>
<li>In-stock</li>
<li>Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processes</li>
<li>Identifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defective</li>
<li>Verifies buyback items and ensures they are pulled, prepped, and ready for shipping</li>
<li>Identifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram details</li>
<li>Confirms that product pricing information is visible and clear and resolves/replaces any missing pricing labels</li>
<li>Updates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the store</li>
<li>Ensures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales</li>
<li>Works with store leadership to stage clearance and damaged merchandise for quick sale</li>
<li>Sorts products in bins, drawers and boxes to ensure that they are in the proper location</li>
<li>Merchandise to plantogram, price, color block and place plants as they arrive</li>
<li>Fill plant racks onto plant tables per plantogram to grand opening ready standards</li>
<li>Clean and Safe Stores</li>
<li>Reviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned merchandise reset, service, and maintenance tasks</li>
<li>Ensures all reset displays are safe and in working order and repaired/replaced as needed</li>
<li>Repairs/seals damaged packaging and boxes including peg-hook items</li>
<li>Removes all trash, moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactor</li>
<li>Replaces light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.)</li>
<li>Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection</li>
<li>Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas</li>
<li>Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates</li>
<li>Adheres to all safety requirements relevant to one&rsquo;s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices</li>
<li>Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)</li>
<li>In addition to the above responsibilities, this individual is held accountable for other duties as assigned</li>
<li>Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated</li>
<li>Audit and update pricing labels inside and outside the store to ensure accuracy</li>
<li>Follow state-specific guidelines on price changes (Pricing Policy SF-06)</li></ul> 

Required Qualifications<ul><li>
High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable</li></ul> 

Preferred Qualifications<ul><li>
6 Months of Lowe&rsquo;s sales floor experience
</li><li>6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays
</li><li>3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment
</li></ul>About Lowe&rsquo;s
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE&reg; 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe&rsquo;s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.</div>

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