merchandising lead

ZS Knitwear

Urgent Hiring: Product Development &amp; Merchandising Lead (Knitwear Industrial) Key Responsibilities: Product Development Define new knitwear concepts: conduct market &amp; trend research. Lead the sampling process: create tech packs, specs, BOMs, lab dips, fittings, prototypes Oversee the Time &amp; Action (T&amp;A) calendar to ensure samples, approvals, and production hand offs are on schedule. Coordinate with vendors/suppliers: ensure raw materials (yarns, fabrics, trims) are delivered on time and meet quality requirements. Collaborate with design, buying, and production teams to plan seasonal assortments aligned with brand strategy. Manage the full product development cycle&mdash;concept &rarr; samples &rarr; approvals &rarr; production hand off. Analyze market trends, competitor products, and customer expectations to guide product strategy. Review lab dips, fabrics, trims, and prototypes to ensure they reflect design intent and technical standards. Maintain accurate product data: tech packs, costing sheets, and PLM records Assist in fit sessions, communicate changes to suppliers and technical teams, and document updates. Requirements &amp; Qualifications: Bachelor&rsquo;s degree in Textile Engineering, Merchandising, or a related field.Experience: 3&#8209;5 years in knitwear product development + merchandising (industrial knitwear preferred). Strong technical knowledge of knit fabrics, yarns, trims, garment construction.How to Apply: Send your CV to: zsrecruitment87@gmail.com, hr@zsknitwear.com WhatsApp: 03204038790Job Type: Full-timePay: From Rs100,000.00 per monthWork Location: In person

Product development and Merchandising Lead

NIKE

<div>Join the APLA (Asia Pacific Latin America) Visual Merchandising team and help us create winning in-store experiences across a vibrant, multicultural region. At Nike, every store is a stadium, every display is a highlight reel, and every consumer journey is a chance to inspire greatness.
The Visual Merchandising (VM) function is responsible for developing and implementing inspiring, premium and elevated consumer experiences and product presentations for the Nike brand. The VM team works collaboratively across brand and business partners to develop product journeys, presentation strategies, seasonal direction and playbooks that set the standard and create a distinct point of view for the brand at retail. Additionally, the VM Team works directly with business, operations and design functions to develop, drive and scale new concepts / retail expansion for the Nike brand across the marketplace.<h2 class="jobSectionHeader">
Meet the Visual Merchandising &amp; Styling Team</h2>
We&rsquo;re the creative playmakers behind Nike&rsquo;s retail magic in APLA. Our mission? To design and execute premium, elevated, and unforgettable consumer experiences that celebrate sport and style. We collaborate with brand and business partners to craft product journeys, develop playbooks, and deliver training that sets the pace for the industry. Our team is powered by a global network of all-star talent, united by a passion for sport and innovation.<h2 class="jobSectionHeader">
WHO WE ARE LOOKING FOR</h2>
We want a visual merchandising MVP&mdash;someone who lives and breathes retail, thrives on teamwork, and loves the thrill of competition. You should be able to demonstrate proven VM expertise, think strategically, and be a strong collaborator that can work seamlessly across functions. This requires you to be an effective communicator and creative thought-partner who possesses the ability to influence decision-making. And you love working in a fast-paced, ever-evolving, positive, and collaborative team environment.<h2 class="jobSectionHeader">
WHAT YOU WILL WORK ON</h2>
As our Sport Lead, you&rsquo;ll be the coach behind Nike&rsquo;s in-store brand narrative, bringing energy and excitement to every product presentation. As a Lead, VM APLA Sport, you will develop and deliver presentation strategies, standards and tools that are used by our APLA geo team to implement the program and partner with APLA locations across the region. You will work cross-functionally with consumer, merchandising, marketing &amp; marketplace teams to align strategies and priorities and ensure teams have the information and tools they need to enable flawless execution. Projects and deliverables you will work on and lead include, but are not limited to:<ul><li>
APLA VM presentation direction &amp; tools for Sport</li><li>
Pre-season zoning, mapping and development of presentation strategies</li><li>
Deliver inputs / tools against the functional code process that shape the retail end in mind vision</li><li>
Support on physical builds that help drive cross-functional alignment</li><li>
Deep partnership with Retail Brand team in the development of seasonal plans</li><li>
Collaboration with Merchandising on seasonal assortments and key looks</li></ul><h2 class="jobSectionHeader">
WHO YOU WILL WORK WITH</h2>
You&rsquo;ll be part of the action, working with diverse teams across our worldwide headquarters (WHQ) campus and APLA field organizations. Reporting to the Director of Visual Merchandising &amp; Styling, you&rsquo;ll build winning partnerships with Global &amp; Geo teammates and Retail Marketing pros. Your success depends on open communication, teamwork, and staying ahead of marketplace trends.
Primary functional relationships include:<ul><li>
Merchandising</li><li>
Brand Management</li><li>
Retail Brand</li><li>
Retail Design</li><li>
Retail Experience</li><li>
Planning &amp; Operations</li><li>
APLA Retail Functions</li></ul><h2 class="jobSectionHeader">
WHAT YOU BRING</h2><ul><li>
A true passion for the art and science of visual merchandising, styling, and storytelling</li><li>
Experience influencing decisions and driving change at scale</li><li>
Bachelor&rsquo;s degree in Business, Marketing, Visual Merchandising, Design, or a related field; will accept any suitable combination of education, experience, and training</li><li>
5+ years of experience in retail marketing, visual merchandising, product merchandising, or related fields</li><li>
Proven ability to create engaging, inspiring in-store displays&mdash;bonus points for experience in footwear &amp; apparel</li><li>
Skill in developing unique presentation solutions that excite consumers, drive sales, and amplify the Nike brand voice</li><li>
Up-to-date knowledge of retail trends and innovations</li><li>
Exceptional communication, influencing, and negotiating skills&mdash;bring your best to every conversation</li><li>
Confident presentation and computer skills (Outlook, Excel, PowerPoint, Keynote; Mac proficiency preferred)</li><li>
Willingness to travel 2&ndash;4 times per year</li></ul>
We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.</div>

Lead, Sport Visual Merchandising, APLA

Cartier

Enhance product visibility and maximise offer performance across the entire network.
Define and implement the Visual Merchandising strategy in collaboration with product marketing, business planning, and commercial teams.
Assess the specific characteristics and clientele of each boutique to design VM customized plans &amp; initiatives.
Implement international concepts for exterior windows and internal showcases for boutiques, pop-ups, and watch specialists.
Develop specific decors and bespoke windows for significant local events and celebrations.
Deliver leadership and training programs to enhance the skills of the boutique VM community.
Lead the VM community, providing functional guidance and support.
Develop comprehensive guidelines for retail teams, empowering them to take ownership of VM within their boutiques.
Manage and oversee the Visual Merchandising budget, ensuring efficient allocation of spendings.
Collaborate with finance and other relevant departments to ensure accuracy in budget management.

VM Manager

Vestis

<div>Overview:

The Merchandising Manager leads the development and management of uniform product assortment strategies for the Direct Sales Division that meet customer brand, functional and operational needs.

This role balances design, quality, cost, and supply chain efficiency to deliver high-performing apparel programs for business and institutional clients.

Responsibilities/Essential Functions:
<ul>
<li>Develop and manage product assortment for corporate uniforms programs, ensuring alignment with Customer requirements, brand standards and industry trends.</li>
</ul><ul><li>Partner cross-functionally with Sales, Marketing, Supply Chain and Product Development to bring new unform collections to market and maintain existing programs.</li>
</ul><ul><li>Oversees product lifecycle management &ndash; from concept and sourcing through launch, ongoing replenishment and end-of-life transitions. Re-source and/or provide substitutions suggestions for discontinued program styles.</li>
</ul><ul><li>Analyze category performance (sales, margin, turn, inventory health and recommend adjustments to maximize profitability and service levels.</li>
</ul><ul><li>Collaborate with design and sourcing teams to ensure garments meet fit, fabric, function, and durability standards appropriate to customer industries.</li>
</ul><ul><li>Support customer facing teams with product recommendations, specifications and presentations for bids, renewals and upsell opportunities.</li>
</ul><ul><li>Ensure cost and pricing accuracy, balancing margin goals with customer contract requirements.</li>
</ul><ul><li>Manage and maintain strong vendor relationships, managing timelines, costs and quality standards.</li>
</ul><ul><li>Monitor market and competitive trends in workwear and branded apparel to identify innovation and differentiation opportunities.</li>
</ul><ul><li>Lead seasonal and program line reviews, ensuring clear communications of change to internal and external stakeholders.</li>
</ul><ul><li>Determine seasonal and promotional strategies for digital sales and revenue.</li>
</ul>
Knowledge/Skills/Abilities:
<ul>
<li>Proven analytical skills and forecasting with proficiency in Excel and merchandising systems.</li>
<li>Strong understanding of apparel construction, fabrics and sourcing.</li>
<li>Excellent communication and presentation skills, ability to translate data and product insights into actionable recommendations.</li>
<li>Collaborative, cross-functional mindset with experience influencing across departments.</li>
</ul>
Working Environment/Safety Requirements: 
<ul>
<li>Remote-based</li>
</ul><ul><li>Ability to travel up to 25% of the time to conduct presentations, meet with vendors, customers</li>
</ul>
Experience/Qualifications:

Bachelor&rsquo;s degree in Business, Merchandising or Marketing.
<ul>
<li>5-7 Years experience in merchandising, product management, product marketing or apparel category management. B2B experience is strongly preferred.</li>
</ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Sr Manager, Direct Sales Merchandising

Macys

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Style Merchandise Execution ensures that every Macy's store customer enjoys an exceptional shopping experience. They lead a team in ensuring merchandise is presented attractively. Responsible for overseeing all merchandising activities, including product movement, price changes, signage, visual execution, event set-up, and reverse logistics, they bring creativity, visual flair, and trend knowledge to create inspiring fashion displays. They also cultivate a supportive work environment for an inclusive team, using coaching, training, and positive management to motivate and inspire. What You Will Do <ul> <li>Apply your fashion and merchandise execution experience and knowledge to drive sales and profits</li> <li>Implement optimal merchandise execution standards by interpreting seasonal and monthly execution guides and tailoring them to store architecture and product assortment</li> <li>Lead the communication, execution, and training of visual merchandising directives, merchandising standards for each business category, and brand partner requirements to ensure the store floor is customer-ready at all times</li> <li>Create stunning store displays using various resources</li> <li>Strategize on pricing, signage, visual presentation, events, and merchandising</li> <li>Provide strategic support for Own Your Style fixtures, fashion trends, and setups</li> <li>Lead DEI initiatives through mannequin and trend presentations that inspire customers to discover their personal style</li> <li>Document your work with photos to create visual resources that educate and inspire others</li> <li>Train the Manager of Sales & Customer Service on merchandising execution standards and techniques</li> <li>Interview, hire, train, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish work strategy; provide insight and decision support; direct and manage the team to meet or exceed performance and behavioral expectations; address and resolve concerns</li> <li>Coach team members in effective merchandising techniques</li> <li>Manage inventory, including receipt flow, placement, and stockroom organization</li> <li>Work a flexible retail schedule, including days, evenings, weekends, and holidays</li> <li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities</li> <li>In addition to the essential duties mentioned above, other duties may be assigned</li> </ul> Skills You Will Need Fashion and Merchandise Execution: Ability to apply experience and knowledge to drive sales and profits through effective merchandising Visual Merchandising: Proficiency in leading the communication, execution, and training of visual merchandising directives to ensure a customer-ready store environment Strategic Thinking: Ability to strategize on pricing, signage, visual presentation, events, and overall merchandising to enhance sales and customer experience Trend Awareness: Knowledge and support for fashion trends and Own Your Style initiatives to drive customer engagement Documentation and Communication: Capability to document work effectively with photos and communicate clear strategies and expectations to the team Leadership and Team Development: Proficiency in managing, coaching, developing, and motivating a diverse team to achieve performance goals Inventory Management: Skill in managing inventory flow, placement, and organization to optimize store operations Effective Communication: Strong skills in communication, writing, and presenting ideas clearly and persuasively Sense of Urgency: Understanding of prioritization and urgency in a retail environment Team Collaboration: Enthusiasm for working collaboratively with customers and colleagues to achieve store goals Technical Proficiency: Competence in using Microsoft suite, computers, and handheld devices for daily operations and communication Who You Are <ul> <li>Candidates with a High School diploma or equivalent are encouraged to apply. <ul> <li>3-5 years of management experience in retail</li> </ul></li> <li>This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. <ul> <li>Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders</li> <li>May involve reaching above eye level</li> <li>Requires close vision, color vision, depth perception, and focus adjustment</li> </ul></li> <li>Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs</li> </ul> What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: <ul> <li>Merchandise discounts</li> <li>Performance-based incentives</li> <li>Annual merit review</li> <li>Employee Assistance Program with mental health counseling and legal/financial advice</li> <li>Tuition reimbursement</li> </ul> Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .

Manager, Merchandise Execution - St. Charles Towne Center

Ferguson

<div>Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers&rsquo; complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
FergusonHome.com is redefining the way homeowners, designers, and trade professionals discover and shop for premium home products online.
As the Director of Digital Home Merchandising, you will lead the strategy and execution of FergusonHome.com&rsquo;s digital merchandising vision &mdash; ensuring the right products, content, and experiences connect customers to inspiration and solutions across an omnichannel touchpoint.
This role will shape how Ferguson&rsquo;s luxury and lifestyle brands are presented online, driving sales performance, enhancing the customer journey, and elevating the digital showroom experience. You&rsquo;ll lead a skilled merchandising team, collaborate across marketing, product, and technology functions, and play a pivotal role in accelerating the growth of Ferguson Home's business.
Location: This position may be remote or hybrid in accordance with company policy.<h1 class="jobSectionHeader">
Key Responsibilities:</h1>
eCommerce Sales &amp; Performance<ul><li>
Own and deliver against digital sales, conversion, and engagement goals across B2B and B2C sites.</li><li>
Develop and implement digital merchandising strategies that optimize product discoverability, pricing, and promotional effectiveness.</li><li>
Partner with analytics and finance teams to forecast performance, monitor trends, and identify growth opportunities by category, segment, and customer type.</li></ul>
Digital Merchandising Strategy &amp; Execution<ul><li>
Build and implement a Digital Merchandising Playbook that standardizes standard processes across site taxonomy, content, search, and product recommendations.</li><li>
Integrate AI-driven tools to power product recommendations, search relevance, pricing intelligence, and content automation.</li><li>
Leverage data, testing, and customer insights to continuously improve assortment strategy and conversion performance.</li></ul>
Leadership &amp; Team Development<ul><li>
Lead, mentor, and grow a team of digital merchandising professionals, cultivating a culture of performance, collaboration, and curiosity.</li><li>
Empower team members to innovate, test, and apply insights to improve the digital shopping experience.</li><li>
Ensure the team has clear goals, measurable benchmarks, and ongoing development opportunities.</li></ul>
Customer Experience &amp; Site Optimization<ul><li>
Partner with UX, digital marketing, and technology teams to improve the end-to-end customer journey &mdash; from landing pages and navigation to checkout.</li><li>
Use analytics, A/B testing, and AI tools to optimize product discovery, content relevance, and site personalization.</li><li>
Champion a customer-first approach, ensuring merchandising decisions reflect both brand positioning and user needs.</li></ul>
Cross-Functional Collaboration &amp; Brand Partnerships<ul><li>
Collaborate closely with Product Management to inform and influence product roadmaps that enhance merchandising capabilities, data integration, and personalization tools.</li><li>
Partner with Digital Marketing and SEM teams to align merchandising with campaign strategies, traffic acquisition, and promotional calendars.</li><li>
Engage key brand partners and suppliers to strengthen online storytelling, product launches, and co-marketing opportunities.</li></ul>
Forecasting, Reporting &amp; Communications<ul><li>
Establish and maintain regular forecasting and performance reporting, delivering clear insights and recommendations to senior leadership.</li><li>
Communicate business performance, priorities, and initiatives across leadership and operational teams.</li><li>
Translate complex digital metrics into actionable business narratives that drive alignment and decision-making.</li></ul>
Change Leadership &amp; Innovation<ul><li>
Act as a motivator for digital transformation across merchandising and related teams, driving adoption of new tools, processes, and critical metrics.</li><li>
Champion AI, automation, and data-driven practices that improve efficiency, scalability, and customer outcomes.</li><li>
Build strong cross-functional relationships to ensure digital merchandising is tightly integrated with business goals and brand strategy.</li></ul><h1 class="jobSectionHeader">
Qualifications:</h1><ul><li>
Bachelor&rsquo;s degree in Marketing, Business, or related field; MBA preferred.</li><li>
10+ years of experience in digital merchandising, eCommerce, or digital marketing, including 3&ndash;5 years in a leadership role.</li><li>
Proven track record leading digital performance growth within a multi-unit, large-scale B2B or B2C organization (distribution or retail experience preferred).</li><li>
Strong understanding of AI-driven merchandising, product data management, site optimization, and digital analytics.</li><li>
Deep experience with SEM, SEO, and digital marketing alignment.</li><li>
Excellent analytical, forecasting, and communication skills &mdash; with the ability to synthesize data into business action.</li><li>
Proven success leading cross-functional initiatives and handling change in a sophisticated environment.</li><li>
Proficiency with major eCommerce platforms (e.g., Salesforce Commerce Cloud, Adobe Commerce, Shopify Plus) and analytics tools (e.g., GA4, Power BI, Adobe Analytics).</li></ul><h2 class="jobSectionHeader">
Success Metrics</h2><ul><li>
Digital sales and margin growth across B2B and B2C channels.</li><li>
Improvement in conversion, engagement, and customer satisfaction metrics.</li><li>
Adoption and measurable business impact of the new AI-enabled Digital Merchandising Playbook.</li><li>
Alignment and execution of digital priorities with product, marketing, and technology teams.</li><li>
Employee engagement, retention, and capability development within the digital merchandising team.</li></ul>
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
#LI-REMOTE<ul><li></li></ul>
Pay Range:<ul><li></li></ul>
Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate&rsquo;s qualifications and prior experience.<ul><li></li></ul>
$9,409.50 - $17,833.30<ul><li></li></ul>
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.<ul><li></li></ul>
This role is Bonus or Incentive Plan eligible.<ul><li></li></ul>
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.<ul><li></li></ul>
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information</div>

Director - Digital Home Merchandising

AmaWaterways

<div>JOB TITLE: E-Commerce Manager
 DEPARTMENT: Marketing 
 REPORTS TO: Director, Digital Experience
 WORK ARRANGEMENT: On-Site
SUMMARY: The E-Commerce Manager will play a critical role in optimizing AmaWaterways.com to ensure proper merchandising, offer visibility, and maximum engagement and conversion. This highly cross-functional role will partner with Promotions, Data/Revenue Management, Paid Media, and other key teams to deliver a best-in-class shopping experience that drives revenue and elevates the customer journey. This role requires a strong blend of analytical skills, creative merchandising instincts, and experience in e-commerce, hospitality, or travel.
DUTIES AND RESPONSIBILITIES:<ul><li>
Product Merchandising Strategy: Develop and execute merchandising strategies that maximize visibility of key offers, packages, and promotions across AmaWaterways.com.</li><li>
Team Leadership: Manage and mentor a team of digital producers to foster a collaborative, high-performance culture while providing coaching, feedback, and career development opportunities.</li><li>
Cross-Functional Collaboration: Partner with Promotions, Data/Revenue Management, and Paid Media teams to align merchandising with pricing strategies, inventory, and marketing campaigns.</li><li>
Site Optimization: Continuously monitor site performance and recommend adjustments to layouts, content placement, and navigation to improve engagement and conversion.</li><li>
Campaign Execution: Lead digital merchandising efforts for seasonal campaigns, product launches, and promotional initiatives to ensure consistency and impact across all channels.</li><li>
Analytics and Insights: Use data to assess performance of merchandising initiatives, identifying trends and opportunities to improve revenue and user engagement.</li><li>
Content Alignment: Collaborate with Content and Creative teams to ensure visual and written elements reinforce merchandising priorities.</li><li>
Testing and Personalization: Work with Product and Analytics teams to test new merchandising approaches, personalization tactics, and predictive modeling to surface &ldquo;next best offers.&rdquo;</li><li>
Competitive Awareness: Stay informed about e-commerce, hospitality, and travel merchandising trends to bring forward innovative ideas.</li><li>
Performs other related duties as assigned by management.</li></ul>
SUPERVISORY RESPONSIBILITIES:<ul><li>
This role will manage and mentor a team of digital producers, fostering a collaborative and high-performing team culture.</li><li>
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
</li><li>Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.</li></ul>
QUALIFICATIONS:<ul><li>
Bachelor&rsquo;s degree (BA) from four-year college or university, in marketing, business, digital commerce, or a related field.</li><li>
Five or more years of experience in e-commerce merchandising, preferably within travel, hospitality, or luxury retail.</li><li>
Computer skills required: Contact Management Systems; Development Software; Inventory Software; Microsoft Office Suite; Project Management Software, Database Software, Design Software, Internet Software, Spreadsheet Software, Word Processing Software, Electronic Mail Software, Presentation Software, Reservation Software, Phone Software</li><li>
Other skills required:</li><li>
Proven track record of driving online engagement and conversion through effective merchandising strategies.</li><li>
Experience collaborating with cross-functional teams such as marketing, pricing, and analytics.</li><li>
Proficiency in website content management systems (CMS) and e-commerce platforms.</li><li>
Strong analytical skills with familiarity in Google Analytics, heatmapping, and testing tools.</li><li>
Excellent verbal and written communication skills.</li><li>
Creative problem-solver with a customer-first mindset and strong attention to detail.</li></ul>
COMPETENCIES:<ul><li>
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.</li><li>
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.</li><li>
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.</li><li>
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.</li><li>
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.</li><li>
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.</li><li>
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.</li><li>
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.</li><li>
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.</li><li>
Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.</li><li>
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.</li><li>
Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.</li><li>
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.</li><li>
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.</li><li>
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.</li><li>
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.</li><li>
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.</li><li>
Managing People - Includes staff in planning, decision-making, facilitating, and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.</li><li>
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.</li><li>
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.</li><li>
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.</li><li>
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.</li><li>
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.</li><li>
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.</li><li>
Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.</li><li>
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.</li><li>
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.</li><li>
Quantity - Meets productivity standards; Completes work in a timely manner; Strives to increase productivity; Works quickly.</li><li>
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.</li><li>
Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths and weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.</li><li>
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.</li><li>
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.</li><li>
Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.</li><li>
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.</li></ul>
PHYSICAL DEMANDS AND WORK ENVIRONMENT:<ul><li>
Occasionally required to stand</li><li>
Occasionally required to walk</li><li>
Continually required to sit</li><li>
Continually required to utilize hand and finger dexterity</li><li>
Occasionally required to climb, balance, bend, stoop, kneel or crawl</li><li>
Frequently required to talk or hear</li><li>
While performing the duties of this job, the noise level in the work environment is usually moderate</li><li>
The employee must occasionally lift and/or move up to 10 pounds</li><li>
Specific vision abilities required by this job include: Close vision; Color vision</li></ul></div>

E-Commerce Manager

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