microsoft crm developer

Systems Arabia

<div>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking an experienced
  <strong>
   Senior Developer (Techno-Functional)
  </strong>
  with strong expertise in on-premise CRM implementations. The ideal candidate will have hands-on development experience in
  <strong>
   Microsoft Dynamics CRM
  </strong>
  , along with functional exposure to Retail Banking and Financial Services automation projects.
 </p>
 <p>
  This role requires a balance of technical development capabilities and functional understanding to support business-critical CRM solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Design, develop, and customize solutions in
   <strong>
    Microsoft Dynamics CRM (On-Premise)
   </strong>
  </li>
  <li>
   Develop plugins, workflows, custom workflows, and integrations using .NET
  </li>
  <li>
   Integrate CRM with external systems via REST and SOAP web services
  </li>
  <li>
   Gather and analyze business requirements and translate them into technical solutions
  </li>
  <li>
   Support automation of loan and credit card processing systems for Retail Banking
  </li>
  <li>
   Troubleshoot production incidents and deliver timely solutions with minimal supervision
  </li>
  <li>
   Work closely with business and IT stakeholders for solution delivery
  </li>
  <li>
   Develop and deploy SSIS packages and SSRS reports (preferred)
  </li>
  <li>
   Participate in solution design, documentation, and deployment activities
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Eligibility Criteria
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science / IT (16 years of education)
  </li>
  <li>
   6+ years of experience in .NET development and CRM customizations
  </li>
  <li>
   Strong experience in
   <strong>
    Microsoft Dynamics CRM (On-Premise)
   </strong>
  </li>
  <li>
   Experience integrating REST and SOAP-based services
  </li>
  <li>
   2+ years of experience in loan and credit card automation within Retail Banking / Financial Institutions
  </li>
  <li>
   Strong analytical, troubleshooting, and problem-solving skills
  </li>
  <li>
   Excellent interpersonal and communication skills
  </li>
  <li>
   Ability to work independently with minimal supervision
  </li>
  <li>
   Experience in SSIS and SSRS implementation (preferred)
  </li>
  <li>
   Microsoft Functional Associate certification (preferred)
  </li>
 </ul>
 <p>
 </p>
</div>


D365 CRM Techno Functional Consultant

Airgas

<div>R10087111 Salesforce CRM Developer (Open)
<p></p><p>Location:
</p>Radnor, PA (Airgas HO) - Management - Digital &amp; IT Airgas
<p></p><h2 class="jobSectionHeader"><b>How will you CONTRIBUTE and GROW?
</b></h2><p></p>At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
<br>
<br>
Airgas is Hiring for a Salesforce Developer in Radnor, Pennsylvania!
<p><b><i>We are looking for you !
</i></b></p><ul><li><p>Education: Associate or Bachelor's in Software Engineer
</p></li><li><p>Candidates must be legally authorized to work in the U.S. without current or future sponsorship.
</p></li><li><p>Work schedule: This is a hybrid role requiring three days in the office and two days remote.
</p></li></ul><p></p><p><b>Recruiter: Roseanne Khachikyan / </b>Roseanne.Khachikyan@airliquide.com <b>/ 424-318-0169
</b></p><p><b>Recruiter Neelam Patel / </b>neelam.patel@airliquide.com <b>/ 913.343.5762
</b></p><p></p><p>The Salesforce Developer plays a critical role in advancing the technical maturity of the Airgas Salesforce platform. This position involves collaborating with business stakeholders to engineer both standard configurations and sophisticated custom solutions, ensuring the cloud infrastructure scales effectively in alignment with expanding industrial operations.
</p><p></p><ul><li><p>Drive the continuous advancement and technical maturity of the Airgas Salesforce ecosystem.
</p></li><li><p>Partner with cross-functional business units to translate complex business requirements into robust, scalable technical specifications.
</p></li><li><p>Implement solutions utilizing a strategic combination of standard configurations and sophisticated custom development to optimize platform performance.
</p></li><li><p>Ensure all designs and hands-on coding adhere to high-level architectural standards and best practices within a large-scale enterprise environment.
</p></li></ul><h2 class="jobSectionHeader"><b>________________________
</b></h2><h2 class="jobSectionHeader"><b>Are you a MATCH?
</b></h2><p></p><p><b>Required Qualifications:
</b></p><ul><li><p>Associate's or Bachelor's degree in Software Engineering or equivalent work experience
 </p></li><li><p>3+ years of experience in a Salesforce engineer or development role.
</p></li><li><p>Custom Development: Proven ability to design and develop custom solutions using Apex, triggers, and Lightning Web Components (LWC).
</p></li><li><p>Configuration &amp; Design: Expertise in designing complex standard configurations (Flows, validation rules, advanced security) and translating business requirements into robust technical specifications.
</p></li><li><p>System Integration: Experience implementing system integrations between CRM, Data Cloud, and external platforms, and applying Agile methodologies.<br>
</p></li></ul><p></p><br>
<p><b>Preferred Qualifications:
</b></p><ul><li><p>Relevant Salesforce Certifications (e.g., Administration, Platform App Builder, Platform Developer).
</p></li><li><p>Experience with specialized Salesforce products, including Revenue Cloud (CPQ), Data Cloud, and Tableau.
</p></li></ul><p>________________________
</p><p><b>Benefits
</b></p><p></p><p>We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&amp;D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.
</p><p></p><p>Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees&rsquo; dependents, and an Airgas Scholarship Program for dependent children.
</p><p></p><p>Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.
</p><p></p><p>_________________________
</p><p></p><p><b>Your DIFFERENCES enhance our PERFORMANCE
</b></p><p></p><p>At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
</p><p></p><p>We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
</p><p></p><p>_________________________
</p><p></p><p><b>About Airgas
</b></p><p></p><p>Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
</p><p></p><p>Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
</p><p></p><p>Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you&rsquo;ll find a welcoming workplace where you&rsquo;re valued for who you are and where you can fill your potential while growing a fulfilling career &mdash; whatever path you choose.
</p><p></p><p>_________________________
</p><p></p><p><b>Equal Employment Opportunity Information<br>
</b><br>
</p><p>We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
</p><p></p><p>Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans&rsquo; Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
</p><p></p><p>Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
</p><p>_________________________
</p><p></p><p>California Privacy Notice</p></div>

Salesforce CRM Developer

Muller's Solutions

<div><p>M&uuml;ller's Solutions is looking for a talented Microsoft Dynamics CRM Functional Consultant to join our team. In this role, you will be instrumental in helping clients optimize their customer relationship management processes through the effective implementation and customization of Microsoft Dynamics CRM solutions. You will work closely with clients to assess their needs, streamline their operations, and enhance customer interactions.</p><p><b>
Key Responsibilities:</b></p><ul>
<li>Engage with clients to gather detailed business requirements and understand their CRM processes.</li>
<li>Configure and customize Microsoft Dynamics CRM applications to align with client objectives, focusing on modules such as Sales, Marketing, and Customer Service.</li>
<li>Develop functional specifications and documentation to guide technical teams during implementation.</li>
<li>Facilitate user acceptance testing (UAT) and support clients during the go-live phase.</li>
<li>Conduct training sessions for users to ensure effective adoption and utilization of the CRM system.</li>
<li>Provide ongoing support and advice to clients, helping them leverage Dynamics CRM features to improve customer engagement and reporting.</li>
<li>Stay informed of new features, updates, and best practices in the Microsoft Dynamics CRM space to offer strategic insights to clients.</li><br>
</ul><br>
<br>
<b>Requirements</b><p><b><br>
Requirements:</b></p><ul>
<li>Bachelor's degree in Business Administration, Information Technology, or a related field.</li>
<li>A minimum of 3 years of experience working with Microsoft Dynamics CRM in a functional consulting capacity.</li>
<li>Proven knowledge and understanding of Microsoft Dynamics CRM modules, especially in Sales, Marketing, and Customer Service.</li>
<li>Strong business analysis skills to effectively document and translate user requirements into CRM solutions.</li>
<li>Excellent communication and interpersonal skills to build relationships with clients and stakeholders.</li>
<li>Ability to manage multiple projects and adapt to changing client needs.</li>
<li>Relevant Microsoft certifications in Dynamics CRM are a plus.</li><br>
</ul><br>
<br>
<b>Benefits</b><p><br>
Why Join Us:</p><p></p><p>
Opportunity to work with a talented and passionate team.</p><p>
Competitive salary and benefits package.</p><p>
Exciting projects and innovative work environment.</p></div>

Microsoft Dynamics CRM Functional Consultant

Lumovy Technology Solutions

<div>
 <strong>
  About Lumovy Technology Solutions, LLC
  <br/>
  <br/>
 </strong>
 At Lumovy Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth.
 <br/>
 <br/>
 Visit us at www.lumovy.com
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are looking for a highly skilled Microsoft Dynamics 365 Finance and Operations Technical Consultant / Developer with strong expertise in building scalable, predictable, high-quality, and high-performance solutions on Microsoft Dynamics 365 platform.
 <br/>
 <br/>
 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You will be responsible for analysis, design, building, and configuration. applications of D365 FO custom functionality to meet business process and application requirements
  </li>
  <li>
   Your nature of work will be spread across one or more development, support, maintenance, and implementation of complex project modules
  </li>
  <li>
   You will be creating technical design documents and other technical deliverables per the project processes
  </li>
  <li>
   You will collaborate with the project&rsquo;s architect and/or integration analyst to understand the design optimization, code modifications for post-go-live enhancements
  </li>
  <li>
   You will be an individual member - independently work on your deliverables and complete them on time
  </li>
  <li>
   You will be a team player - supporting other team members in your project, providing clarifications / suggesting best practices in software development; and sharing your knowledge with other team members; and via the company&rsquo;s blogs
  </li>
  <li>
   As a member of an experienced-energetic-rapid development project team, you will regularly communicate with the rest of the team, sharing your information on your deliverables and blockers, providing, and seeking support from the rest of the project team
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 2 to 7 years of hands-on development in Finance and Operations platform (Dynamics AX and/or Dynamics 365 FO) with the last 1.5 years being hands-on development in Dynamics 365 FO
  </li>
  <li>
   In-depth knowledge of X++ programming
  </li>
  <li>
   In-depth knowledge in developing and updating SSRS reports and Forms
  </li>
  <li>
   In-depth knowledge, of extension methodologies and customizing D365 FO modules
  </li>
  <li>
   In-depth knowledge in the installation and configuration of Finance and Operation modules and add-ons
  </li>
  <li>
   Good understanding of software development life cycle in the D365 environment
  </li>
  <li>
   Good communication and interpersonal skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Hands-on expertise in application integration framework (DIXF and DMF)
  </li>
  <li>
   Hands-on expertise in building and deploying D365 packages using Dynamics Retail SDK
  </li>
  <li>
   Hands-on expertise in building and consuming Data Entities (OData)
  </li>
  <li>
   Hands-on expertise in integration projects using Power Apps and Azure Logic Apps
  </li>
  <li>
   Hands-on expertise in integrations/data migrations with legacy and other ERP applications, web services, and extensions
  </li>
  <li>
   Understanding of industry best practices on enterprise integration patterns, B2B and B2C patterns
  </li>
  <li>
   Possess Dynamics 365 FO Certifications
   <br/>
   <br/>
  </li>
 </ul>
 We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
</div>


D365 F&O Developer

<div><p><b>About Lumovy Technology Solutions, LLC</b></p><p>
At Lumovy Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth.</p><p>
Visit us at www.lumovy.com</p><p><b><br>
About the role</b></p><p>
We are looking for a highly skilled Microsoft Dynamics 365 Finance and Operations Technical Consultant / Developer with strong expertise in building scalable, predictable, high-quality, and high-performance solutions on Microsoft Dynamics 365 platform.</p><p></p><p><b><br>
Essential Functions</b></p><ul><li>
You will be responsible for analysis, design, building, and configuration. applications of D365 FO custom functionality to meet business process and application requirements</li><li>
Your nature of work will be spread across one or more development, support, maintenance, and implementation of complex project modules</li><li>
You will be creating technical design documents and other technical deliverables per the project processes</li><li>
You will collaborate with the project&rsquo;s architect and/or integration analyst to understand the design optimization, code modifications for post-go-live enhancements</li><li>
You will be an individual member - independently work on your deliverables and complete them on time</li><li>
You will be a team player - supporting other team members in your project, providing clarifications / suggesting best practices in software development; and sharing your knowledge with other team members; and via the company&rsquo;s blogs</li><li>
As a member of an experienced-energetic-rapid development project team, you will regularly communicate with the rest of the team, sharing your information on your deliverables and blockers, providing, and seeking support from the rest of the project team</li></ul><p><b>
Required Qualifications</b></p><ul><li>
Minimum 2 to 7 years of hands-on development in Finance and Operations platform (Dynamics AX and/or Dynamics 365 FO) with the last 1.5 years being hands-on development in Dynamics 365 FO</li><li>
In-depth knowledge of X++ programming</li><li>
In-depth knowledge in developing and updating SSRS reports and Forms</li><li>
In-depth knowledge, of extension methodologies and customizing D365 FO modules</li><li>
In-depth knowledge in the installation and configuration of Finance and Operation modules and add-ons</li><li>
Good understanding of software development life cycle in the D365 environment</li><li>
Good communication and interpersonal skills</li></ul><p><b>
Additional Information</b></p><ul><li>
Hands-on expertise in application integration framework (DIXF and DMF)</li><li>
Hands-on expertise in building and deploying D365 packages using Dynamics Retail SDK</li><li>
Hands-on expertise in building and consuming Data Entities (OData)</li><li>
Hands-on expertise in integration projects using Power Apps and Azure Logic Apps</li><li>
Hands-on expertise in integrations/data migrations with legacy and other ERP applications, web services, and extensions</li><li>
Understanding of industry best practices on enterprise integration patterns, B2B and B2C patterns</li><li>
Possess Dynamics 365 FO Certifications</li></ul><p></p><p><br>
We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</p></div>

Coca-Cola HBC

<div>
 <p>
  <strong>
   Department:
  </strong>
  Digital Customer &amp; Consumer
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Egypt, or Greece, or Bulgaria
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a D365 Customer Engagement (CE) Product Configuration Lead (PCL) you will play a pivotal role in delivering D365 solutions that streamline the company sales and customer management processes. PCL will be responsible for providing expert-level configuration services, helping to leverage D365 CE solutions to optimize the business processes. PCL will work closely with the product team &amp; business partners to understand the business needs and transform them into technical and functional solutions.
 </p>
 <p>
  <strong>
   YOUR NEW KEY RESPONSIBILITIES:
  </strong>
 </p>
 <p>
  Consulting &amp; Requirement Gathering:
 </p>
 <ul>
  <li>
   Collaborate with the product team &amp; business partners to understand the business processes and requirements.
  </li>
  <li>
   Provide guidance on best practices for implementing D365 CE solutions.
  </li>
  <li>
   Works in close collaboration with DevOps Team, i.e. Product Managers and Solution Architects on defining Business Specification and splitting them in Backlog Items, providing sequence and effort/Story Points estimation.
  </li>
 </ul>
 <p>
  System Implementation:
 </p>
 <ul>
  <li>
   Lead the configuration activities within the D365 CE implementation for various business processes, and deployment of Dynamics 365 Customer Engagement modules (Sales, Marketing, Customer Service, etc.).
  </li>
  <li>
   Configure and customize D365 CE modules &amp; Mobile Apps to meet Business needs (e.g., entity, form, field, relationship design), using the best practices for cross-system requirements
  </li>
  <li>
   Support of Developers in D365 development team to deliver the agreed scope of work
  </li>
  <li>
   Assure usage of Azure DevOps CD/CI Pipelines (ALM, YAML)
  </li>
  <li>
   Integrate D365 CE with third-party applications and legacy systems, where relevant and collaborate with integration teams to provide recommendations and support for configuration &amp; delivery
  </li>
  <li>
   Troubleshoot and resolve complex technical issues that the development team encounters
  </li>
  <li>
   Support creation of key-user and end-user training documentation and training deliveries to ensure successful adoption of D365 CE.
  </li>
  <li>
   Ensures creation &amp; maintenance of functional documentation in Azure DevOps Wiki
  </li>
  <li>
   Support &amp; Continuous Improvement:
  </li>
  <li>
   Provide post-implementation support, troubleshooting, and user guidance.
  </li>
  <li>
   Suggest enhancements to improve solutions and optimize performance.
  </li>
  <li>
   Works very closely with Solution and Platform Architects on Performance Improvements opportunities and new functionalities architecture.
  </li>
  <li>
   Stay current with the emerging trends and technologies, tools, and best practices within the Microsoft D365 ecosystem
  </li>
 </ul>
 <p>
  Collaboration:
 </p>
 <ul>
  <li>
   Build and maintain strong relationships with business &amp; technology stakeholders, ensuring satisfaction and successful delivery of solutions.
  </li>
  <li>
   Provide support to the business team to plan &amp; execute change management and process improvements post-implementation.
  </li>
  <li>
   Adopt SAFE Agile principles and foster &amp; advocate CI/CDs processes ensuring DevSecOps practices are in the DNA of every product lifecycle
  </li>
  <li>
   Provide status updates, manage risks, and address any issues that arise during the product delivery lifecycle.
  </li>
 </ul>
 <p>
  <strong>
   ARE THESE YOUR SECRET INGREDIENTS?
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Computer Science, Engineering, or a related field.
  </li>
  <li>
   3-5 years of hands-on experience in Microsoft Dynamics 365 CRM Implementation projects
  </li>
  <li>
   Proven experience in configuration of D365 Customer Engagement Apps and Mobile Apps
  </li>
  <li>
   Experience working with one or more of the D365 CE modules: Sales, Service, Marketing.
  </li>
  <li>
   Experience in system integration with other Microsoft products (e.g., Power BI, PowerApps, Azure, etc.) is a plus.
  </li>
  <li>
   Strong knowledge of D365 CE platform, including customization and configuration of Entity, Forms, Views, Business rules, Web Resources, Dashboards, Security Roles, Workflows, Relationships, Ribbon and Chart Customization.
  </li>
  <li>
   Familiarity with the Power Platform (Power Apps, Power Automate, Power BI).
  </li>
  <li>
   &Kcy;nowledge of programming languages such as C#, JavaScript or .NET.
  </li>
  <li>
   Strong knowledge of data migration and integration tools, including Power Automate and Azure Logic Apps.
  </li>
  <li>
   Having strong understanding of Software Development Life Cycle and experience working in Agile environment and participating in Agile ceremonies.
  </li>
  <li>
   Microsoft Certified: Dynamics 365 Fundamentals (or higher) preferred.
  </li>
  <li>
   Excellent problem-solving, analytical, and troubleshooting skills.
  </li>
  <li>
   Excellent communication skills and the ability to collaborate effectively in a team environment.
  </li>
  <li>
   FMCG Commercial business process awareness will be considered as an advantage
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ABOUT YOUR NEW TEAM:
  </strong>
 </p>
 <p>
  We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
 </p>
 <p>
  We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth. We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don&rsquo;t have the perfect experience. We have faith in what every person can be.
 </p>
 <p>
  And although we have so much to be proud of, we always stay humble. We believe the real magic happens &ndash; for us and for you &ndash; when we OPEN UP.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE
  </strong>
 </p>
 <p>
  Including and celebrating different people and opinions is embedded in our growth story. We are committed to fostering diverse teams that reflect the communities we serve, and to creating an inclusive environment where everyone&rsquo;s unique perspectives are valued and heard. By constantly building a diverse and inclusive workplace, we enrich our decision-making and provide ever more innovative solutions and shared value.
 </p>
</div>


D365 Product Configuration Lead

<div><div><div><div><div><div><div><div>Egypt (Cairo) &bull; Greece (Athens) &bull; Bulgaria (Sofia)
</div></div></div></div><div><div><div>Information Technology
</div></div></div><div><div><div>Hybrid
</div></div></div><div><div><div>Experienced Professionals
</div></div></div></div></div></div><div><div><div><div><div><div><p><b>Department:</b> Digital Customer &amp; Consumer</p><p><b>
Location:</b> Egypt, or Greece, or Bulgaria</p><p>
As a D365 Customer Engagement (CE) Product Configuration Lead (PCL) you will play a pivotal role in delivering D365 solutions that streamline the company sales and customer management processes. PCL will be responsible for providing expert-level configuration services, helping to leverage D365 CE solutions to optimize the business processes. PCL will work closely with the product team &amp; business partners to understand the business needs and transform them into technical and functional solutions.</p><p><b>
YOUR NEW KEY RESPONSIBILITIES:</b></p><ul>
<li>Consulting &amp; Requirement Gathering:</li>
<li><ul><li>Collaborate with the product team &amp; business partners to understand the business processes and requirements.</li>
<li>Provide guidance on best practices for implementing D365 CE solutions.</li>
<li>Works in close collaboration with DevOps Team, i.e. Product Managers and Solution Architects on defining Business Specification and splitting them in Backlog Items, providing sequence and effort/Story Points estimation.</li>
</ul></li><li>System Implementation:</li>
<li><ul><li>Lead the configuration activities within the D365 CE implementation for various business processes, and deployment of Dynamics 365 Customer Engagement modules (Sales, Marketing, Customer Service, etc.).</li>
<li>Configure and customize D365 CE modules &amp; Mobile Apps to meet Business needs (e.g., entity, form, field, relationship design), using the best practices for cross-system requirements</li>
<li>Support of Developers in D365 development team to deliver the agreed scope of work</li>
<li>Assure usage of Azure DevOps CD/CI Pipelines (ALM, YAML)</li>
<li>Integrate D365 CE with third-party applications and legacy systems, where relevant and collaborate with integration teams to provide recommendations and support for configuration &amp; delivery</li>
<li>Troubleshoot and resolve complex technical issues that the development team encounters</li>
<li>Support creation of key-user and end-user training documentation and training deliveries to ensure successful adoption of D365 CE.</li>
<li>Ensures creation &amp; maintenance of functional documentation in Azure DevOps Wiki</li>
</ul></li><li>Support &amp; Continuous Improvement:</li>
<li><ul><li>Provide post-implementation support, troubleshooting, and user guidance.</li>
<li>Suggest enhancements to improve solutions and optimize performance.</li>
<li>Works very closely with Solution and Platform Architects on Performance Improvements opportunities and new functionalities architecture.</li>
<li>Stay current with the emerging trends and technologies, tools, and best practices within the Microsoft D365 ecosystem</li>
</ul></li><li>Collaboration:</li>
<li><ul><li>Build and maintain strong relationships with business &amp; technology stakeholders, ensuring satisfaction and successful delivery of solutions.</li>
<li>Provide support to the business team to plan &amp; execute change management and process improvements post-implementation.</li>
<li>Adopt SAFE Agile principles and foster &amp; advocate CI/CDs processes ensuring DevSecOps practices are in the DNA of every product lifecycle</li>
<li>Provide status updates, manage risks, and address any issues that arise during the product delivery lifecycle.</li>
</ul></li></ul><p><b>ARE THESE YOUR SECRET INGREDIENTS?</b></p><ul>
<li>Bachelor's degree in Computer Science, Engineering, or a related field.</li>
<li>3-5 years of hands-on experience in Microsoft Dynamics 365 CRM Implementation projects</li>
<li>Proven experience in configuration of D365 Customer Engagement Apps and Mobile Apps</li>
<li>Experience working with one or more of the D365 CE modules: Sales, Service, Marketing.</li>
<li>Experience in system integration with other Microsoft products (e.g., Power BI, PowerApps, Azure, etc.) is a plus.</li>
<li>Strong knowledge of D365 CE platform, including customization and configuration of Entity, Forms, Views, Business rules, Web Resources, Dashboards, Security Roles, Workflows, Relationships, Ribbon and Chart Customization.</li>
<li>Familiarity with the Power Platform (Power Apps, Power Automate, Power BI).</li>
<li>Кnowledge of programming languages such as C#, JavaScript or .NET.</li>
<li>Strong knowledge of data migration and integration tools, including Power Automate and Azure Logic Apps.</li>
<li>Having strong understanding of Software Development Life Cycle and experience working in Agile environment and participating in Agile ceremonies.</li>
<li>Microsoft Certified: Dynamics 365 Fundamentals (or higher) preferred.</li>
<li>Excellent problem-solving, analytical, and troubleshooting skills.</li>
<li>Excellent communication skills and the ability to collaborate effectively in a team environment.</li>
<li>FMCG Commercial business process awareness will be considered as an advantage</li>
</ul><p><b>ABOUT YOUR NEW TEAM:</b></p><p>
We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.</p><p>
We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth. We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don&rsquo;t have the perfect experience. We have faith in what every person can be.</p><p>
And although we have so much to be proud of, we always stay humble. We believe the real magic happens &ndash; for us and for you &ndash; when we OPEN UP.</p><p><b>
AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE</b></p><p>
 Including and celebrating different people and opinions is embedded in our growth story. We are committed to fostering diverse teams that reflect the communities we serve, and to creating an inclusive environment where everyone&rsquo;s unique perspectives are valued and heard. By constantly building a diverse and inclusive workplace, we enrich our decision-making and provide ever more innovative solutions and shared value.</p></div><br>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Benefits
</b></h3></div></div><div><div><div><div><div>Bonus incentives</div>
</div></div><div><div><div>IT Equipment</div>
</div></div><div><div><div>Medical Insurance</div>
</div></div><div><div><div>Free product quota</div>
</div></div><div><div><div>Work with iconic brands</div>
</div></div><div><div><div>Supportive team</div>
</div></div><div><div><div>Work from home</div></div></div></div></div></div></div>

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