microsoft dynamics consultant

Robusta

<div>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.
Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.
Job Overview
The Microsoft Dynamics 365 Senior Consultant is responsible for managing, enhancing, and optimizing Theeb&rsquo;s Dynamics 365 platform across all departments. The role ensures business alignment, drives continuous improvement, and leads integration efforts with other core systems such as CarPro, Salesforce, MuleSoft, and the Data Warehouse. This position combines technical expertise and business process knowledge to deliver scalable, efficient, and user-centric solutions that support Theeb&rsquo;s digital transformation goals
Job Responsibilities<ul><li>
Manage and support the overall Dynamics 365 environment, ensuring stability, functionality, and alignment with business needs.</li><li>
Collaborate with stakeholders to identify enhancement opportunities, define requirements, and implement solutions.</li><li>
Work with external partners and internal teams to deploy new modules and features.</li><li>
Ensure proper system configuration, data integrity, and security controls.</li><li>
Lead integrations between Dynamics 365 and other enterprise platforms (CarPro, Salesforce, MuleSoft, Data Warehouse).</li><li>
Conduct gap analysis and develop improvement plans for process optimization.</li><li>
Provide user training, documentation, and post-deployment support.</li><li>
Oversee change management, testing, and release management activities.</li><li>
Ensure compliance with IT policies, data governance, and audit requirements.</li><li>
Act as Theeb&rsquo;s subject matter expert on Dynamics 365 applications and related business processes.</li></ul> 
Requirements 
<ul><li>
Bachelor&rsquo;s degree in Information Systems, Computer Science, or Business Administration.</li><li>
7+ years of experience in implementing and managing Microsoft Dynamics 365 (Finance, Operations, or CRM).</li><li>
Hands-on experience integrating Dynamics 365 with third-party systems and APIs.</li><li>
Preferred certifications: Microsoft Certified Dynamics 365 Functional Consultant or Solution Architect.</li><li>
Strong analytical, problem-solving, and project management skills.</li><li>
Excellent communication and stakeholder engagement abilities.</li><li>
Fluent in both Arabic and English</li></ul></div>

Microsoft Dynamics 365 Functional Consultant - Octopus by RTG

Tkxel

<div>
 
 Job Summary:
 
 
 We are seeking a highly experienced professional with 5+ years of hands-on experience in implementing or supporting Microsoft Dynamics 365 Finance &amp; Operations. The ideal candidate possesses strong expertise across finance and supply chain modules, with a solid understanding of accounting principles and business processes. This role requires excellent analytical, problem-solving, and communication skills, along with the ability to work both independently and within cross-functional teams.
 
 
 
 Key Responsibilities &amp; Requirements
 
 
 
 
 <ul>
 <li>
 Strong understanding of General Ledger: chart of accounts, financial dimensions, and fiscal calendars.
 
 </li>
 <li>
 Hands-on experience with Accounts Payable (AP): vendor setup, invoice processing, payment journals, and vendor settlements.
 
 </li>
 <li>
 Proficiency in Accounts Receivable (AR): customer invoicing, collections, and payment matching.
 
 </li>
 <li>
 Experience with Cash and Bank Management: bank reconciliation, cash flow forecasting, and fund transfers.
 
 </li>
 <li>
 Experience with Budgeting: configuring and managing budgets, forecasting, and control features.
 
 </li>
 <li>
 Understanding of Inventory Valuation: financial impact of inventory movements and stock valuation.
 
 </li>
 <li>
 Knowledge of Fixed Assets: asset creation, depreciation methods, and disposal processes.
 
 </li>
 <li>
 Expertise in implementing and optimizing core supply chain modules: Inventory Management, Procurement, Sales, Warehouse Management, and Transportation Management.
 
 </li>
 <li>
 5+ years of hands-on experience implementing or supporting Microsoft Dynamics 365 Finance &amp; Operations.
 
 </li>
 <li>
 Excellent analytical, problem-solving, and communication skills.
 
 </li>
 <li>
 Ability to work independently and as part of cross-functional teams.
 
 </li>
 </ul>
</div>

Senior Microsoft Dynamics 365 Functional Consultant (F&O)

AlphaBOLD

<div>CRM Consultant &ndash; AlphaBold

Job Responsibilities:
<ul>
<li>The CRM consultant will act as a technical expert on Dynamics CRM projects; implementations, customizations, migrations will be involved his day-to-day tasks.</li>
<li>Design and develop custom solutions to enhance the functionality of Dynamics 365/CRM using. plugins, workflows, business process flows, Power Apps, and Power Automate.</li>
<li>Good understanding of Dynamics 365/CRM security</li>
<li>Create and maintain reports and dashboards to meet the reporting needs of business, experience. On SSRS Reports, Charts &amp; Dashboards for Dynamics 365.</li>
<li>Write high-quality code using C#, .NET, JavaScript, React, and other relevant technologies.</li>
<li>Proven expertise of Dynamics CRM Development experience 
Proven expertise of .NET, C#, MSSQL Server</li>
<li>Experience assisting with architecting Microsoft Dynamics CRM system, related customizations, 
portals, and reports to model the clients.</li>
<li>Experience of Implementing Security measures at Dynamics 365/CRM.</li>
<li>Serve as a team member on multiple integration and data warehouse efforts in an Informatica. 
environment.</li>
<li>Experience building Dynamics CRM forms, screens, and views, as well as workflows and reports. 
around the customer needs for an interface.</li>
<li>Interact with application development, enterprise architecture, business intelligence, technology services, and suppliers on a regular basis.</li>
<li>The candidate must be extremely detail-oriented, have the ability to multitask, and be able to prioritize multiple demands in a fast-paced environment.</li>
</ul>
Desired Skills &amp; Experience

Minimum Requirements
<ul>
<li>4 + years&rsquo; experience with software development, specifically around Microsoft Dynamics CRM</li>
<li>Proficiency in C#, .NET, JavaScript, React, and related technologies.</li>
<li>Experience in creating reports and dashboards for Dynamics 365/CRM</li>
<li>Good understanding of dynamics 365 Dataverse, Dataverse API, and integration with other systems</li>
<li>Involved with performance tuning of SQL</li>
<li>Experience with both Microsoft Dynamic 365 CRM on-premises and online versions is a plus</li>
<li>College or University degree in Computer Science or a related discipline</li>
</ul>
Core Competency Requirements
<ul>
<li>Proficient with developing, deploying, customizing, and integrating Microsoft Dynamics CRM</li>
<li>Demonstrated proficiency in creating CRM Environments.</li>
<li>Demonstrated proficiency with Microsoft .NET 3.5+ development using C#</li>
<li>Demonstrated proficiency in using the either the CRM SDK or plugin platforms.</li>
<li>Experience with source control management systems and continuous integration/deployment!</li>
<li>Internally motivated, able to work proficiently both independently and in a team environment.</li>
<li>Proven communication skills with both internal team members and external business stakeholders</li>
<li>Strong initiative to find ways to improve solutions, systems, and processes.</li>
</ul>
Preferred Competency Requirements
<ul>
<li>Experience with supporting Microsoft products.</li>
<li>Experience with Power Apps custom connectors and Power Apps component framework.</li>
<li>Microsoft Dynamics 365/CRM certification</li>
<li>Microsoft Certified Technology Specialist (MCTS) for Microsoft Dynamics CRM</li>
<li>Experience working on an agile development team.</li>
</ul>
What We Offer
<ul>
<li>Competitive salary and benefits</li>
<li>Dollar Pegging</li>
<li>Internet and Gym Reimbursements.</li>
<li>Company Sponsored Subsidized Lunch</li>
<li>Paid holidays and vacations</li>
<li>Medical outpatient reimbursement and inpatient facility.</li>
<li>Opportunities to make a difference in a small, yet highly productive environment.</li>
<li>Provident Fund</li>
<li>Employee Centric Benefits and Policies.</li></ul></div>

Technical Consultant Dynamics 365 CRM

Lumovy Technology Solutions

<div>
 
 About Lumovy Technology Solutions, LLC
 
 
 
 At Lumovy Technology Solutions, we are experiencing rapid growth across the U.S.A, Canada, India, Pakistan, and UAE and are proud to be a Microsoft Solutions Partner. We are committed to providing technological solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth. Visit us at www.lumovy.com.
 
 
 
 About The Role
 
 
 
 We are seeking a Functional Consultant with 3+ years of experience in Microsoft Dynamics 365 F&amp;O, specializing in Commerce (Retail) and Supply Chain Management. The role involves delivering implementations, optimizing business processes, and supporting clients in enhancing their retail and supply chain operations.
 
 
 
 Essential Functions
 
 
 
 <ul>
 <li>
 Participate in end-to-end implementation of D365 Commerce and SCM solutions.
 </li>
 <li>
 Gather and analyze business requirements and translate them into functional solutions.
 </li>
 <li>
 Configure modules including Retail, Inventory, Procurement, Warehousing, and Order Management.
 </li>
 <li>
 Provide functional support and troubleshooting for ongoing operations and system issues.
 </li>
 <li>
 Ensure proper documentation of business processes, configurations, and system changes.
 </li>
 <li>
 Contribute to continuous improvement initiatives and system optimization.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in supply chain management, Business Administration, Finance, Information Systems, or a related field.
 </li>
 <li>
 3+ years of relevant experience working with Microsoft Dynamics 365 F&amp;O, specifically in Commerce (Retail) and SCM modules.
 </li>
 <li>
 Proven experience in at least one full lifecycle D365 implementation.
 </li>
 <li>
 Solid understanding of business process re-engineering and ERP best practices.
 </li>
 <li>
 Experience working with integrations, reporting tools, and data migration frameworks.
 </li>
 <li>
 Proficiency in MS Excel; working knowledge of Power BI or other reporting tools is an advantage.
 </li>
 <li>
 Excellent communication, stakeholder management, and problem-solving skills.
 
 
 </li>
 </ul>
 We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
</div>

D365 Commerce & Supply Chain Functional Consultant

HR Ways

About the Company:﻿We are hiring for one of the largest diversified family business groups in the Middle East.Role Overview &ndash; Senior Specialist -D365 CE Technical ConsultantPURPOSED365 CE Consultant is accountable for making sure the lifecycle of the Dynamics solution is delivered as per expected milestones and goals. And is also responsible for a timely and quality-based delivery of security, and Integration in Future Dynamics program as well as driving the enhancements, and automation as part of AGI's center of excellence.KEY ACCOUNTABILITIESSTRATEGIC<ul><li>Delivery of quality products within committed timeframes.</li><li>Proactively communicate and resolve issues across the team and management that impacted the project's success.</li><li>Ensure management is aware of any issues or risks before their occurrence.</li><li>Ensure all process gaps are addressed as per Microsoft guidelines and are in line with Microsoft's future roadmap.</li><li>Understand and follow the full software development lifecycle while using the standard process.</li></ul>OPERATIONAL<ul><li>Ensure the build phase of projects is delivered on time and with a quality build.</li><li>Ensure complete understanding of the development estimate and project scope.</li><li>Write Technical specifications and collaborate with the functional team to ensure functional and technical requirements are</li><li>understood and well defined.</li><li>Solving technical issues encountered, raising to Microsoft if required.</li><li>Reviewing of Functional design document with the Functional Consultant. Work collaboratively on the best feasible solution.</li><li>Building a custom solution within Dynamics 365 as per the agreement with the project team.</li><li>Follow MS best practices and code optimization.</li></ul>JOB DESCRIPTION<ul><li>work on the right build components at the committed time, with clear expectations of milestones and goals.</li><li>Be a part of training with the team to keep them updated on upcoming releases, debugging processes, builds, configurations, and code processes.</li><li>Coordinate with the team to align on progress and ensure deliverables are met as per expectations.</li></ul>Product/ Process Improvement<ul><li>Ensure all development and testing processes are followed.</li><li>Design the solution by following best practices and ensuring a good quality of customization delivery.</li><li>Fully utilizes Microsoft Technology and ALM stack (LCS, BPM, VSTS, Task guides, PowerApps, Office 365)</li><li>Ensure the customization process is followed as per MS best practice, and the ALM cycle is followed.</li><li>Document the system extensions and integrations in technical design documentation and prepare project documentation on deliverables.</li></ul>QUALIFICATION &amp; EXPERIENCEEDUCATION AND TECHNICAL CERTIFICATIONS<ul><li>Bachelor's or master's degree in computer science, Information System or Engineering.</li><li>Microsoft certified professional.</li></ul>KNOWLEDGE AND SKILL:<ul><li>The skill to include Build management, Change management, release management, configuration management, system</li><li>integration, system security, Life cycle methodologies, Quality Assurance and Testing, Requirement Gathering, and system analysis and Design.</li><li>Proven track record of delivering projects on time and with MS Best Practices.</li><li>Experience in delivering complex processes/ projects throughout the Project Lifecycle.</li><li>Expert in logical reasoning and problem-solving ability to handle stressful situations with professionalism.</li><li>Knowledge of cloud-based infrastructure and practices, including Azure and DevOps, would be a plus.</li><li>Broad understanding of software development lifecycle, development management, release management, and hyper-care support.</li><li>Deep understanding of sales, customer service, marketing, and field service processes.</li><li>Knowledge of lead-to-opportunity, case management, SLAs, queues, knowledge management, etc.</li><li>Customizing entities/tables, forms, views, and dashboards.</li><li>Managing business rules, business process flows, workflows, and Power Automate flows.</li><li>Configuring security roles, teams, and field-level security.</li><li>Managing solutions, environments, and ALM basics.</li><li>Writing BRDs, FRDs, user stories, and test cases.</li><li>Conducting UAT, training sessions, and go-live support.</li><li>Strong communication and stakeholder management.</li><li>JavaScript for form scripting.</li><li>C# plugins, custom workflow activities.</li><li>Power Apps Component Framework (PCF) basics.</li><li>Web resources and custom controls.</li><li>Working with REST APIs, OData, Azure Logic Apps, Service Bus, and Function Apps.</li></ul>EXPERIENCE:<ul><li>7+ Years of experience in implementing MS D365 solution across the globe.</li><li>4+ end-to-end implementations in MS Stack.</li><li>Extensive experience in implementing Reporting and Security in D365.</li><li>Experience in integrating D365 with other applications.</li><li>Experience in working with Power Apps, Flows, and Power BI would be a plus.</li></ul>Other Details: ﻿Experience: ﻿7+ years ﻿﻿Location: ﻿Karachi &amp; IslamabadCompensation: Market-competitive Salary + BenefitsJob Type: Full-timeWork Location: In person

D365 CE Technical

Crowe LLP

<div>Your Journey at Crowe Starts Here:
At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you&rsquo;re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That&rsquo;s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.
Job Description:<div><h2 class="jobSectionHeader">
Crowe is seeking a Microsoft Dynamics 365 ERP Senior Functional Consultant to support the design, configuration, and implementation of Microsoft Dynamics 365 Supply Chain Management solutions. This role is ideal for an experienced D365 Supply Chain Management professional who thrives in a client-facing environment and is passionate about delivering high-quality ERP solutions.</h2></div><div><div><div><div><div><div><div><div><div><h2 class="jobSectionHeader">
As part of Crowe&rsquo;s growing international ERP implementation practice, you will work directly with manufacturing clients to modernize supply chain operations, improve visibility and efficiency, and strengthen inventory, procurement, manufacturing, and distribution capabilities through Microsoft Dynamics 365. If you are ready to do more with your Microsoft Dynamics ERP expertise, we want to hear from you.</h2>
Your Role
As a Senior Consultant, you will demonstrate deep functional and technical expertise in D365 Supply Chain Management and lead the implementation of core and advanced Supply Chain Management modules. You will serve as a trusted advisor to clients, guiding them from requirements gathering through configuration, testing, training, and go-live support.
Key Responsibilities
Functional Leadership &amp; Solution Design<ul><li>
Demonstrate deep expertise in the D365 ERP platform and its Supply Chain Management capabilities.</li><li>
Configure D365 ERP core Supply Chain Management modules, including:<ul><li>
Inventory management</li><li>
Procurement and sourcing</li><li>
Sales and marketing</li><li>
Product information management</li><li>
Warehouse management</li></ul></li><li>
Configure advanced supply chain modules, including:<ul><li>
Master planning</li><li>
Asset management</li><li>
Transportation management</li><li>
Quality management</li></ul></li><li>
Conduct detailed requirements analysis and translate business needs into functional and technical requirements.</li><li>
Develop functional design documents for customizations and system enhancements.</li><li>
Define business scenarios and functional specifications to support solution delivery.</li><li>
Assist with business process redesign and optimization initiatives, including inventory optimization, demand planning, and warehouse efficiencies</li></ul>
Testing &amp; Quality Assurance<ul><li>
Develop and execute test plans, test cases, and test scripts.</li><li>
Conduct system integration testing and user acceptance testing (UAT).</li><li>
Validate that configured solutions meet business requirements and industry standards.</li><li>
Collaborate with technical teams to test customizations, data conversions, and integrations.</li></ul>
Documentation &amp; Deliverables<ul><li>
Produce comprehensive functional documentation, including:</li><li>
Business process documentation</li><li>
Functional design documents</li><li>
Output/report specifications</li><li>
Test plans and scripts</li><li>
Ensure project deliverables are completed on time and meet quality standards.</li></ul>
Client Engagement &amp; Advisory<ul><li>
Engage with clients to understand supply chain business processes and strategic objectives.</li><li>
Serve as a primary point of contact for functional and technical Supply Chain Management matters.</li><li>
Build and maintain strong client relationships, acting as a trusted advisor throughout the implementation lifecycle.</li><li>
Provide post-go-live functional support and guidance.</li><li>
Assist clients in driving successful user adoption.</li></ul>
Training &amp; Knowledge Sharing<ul><li>
Develop training materials and conduct client training sessions.</li><li>
Share knowledge, best practices, and lessons learned with team members.</li><li>
Mentor junior consultants and contribute to the growth of the ERP practice.</li></ul>
Collaboration &amp; Project Delivery<ul><li>
Work closely with developers, business analysts, project managers, and other consultants to ensure successful project delivery.</li><li>
Coordinate with project leadership to align on timelines, scope, and objectives.</li><li>
Facilitate collaboration across cross-functional teams.</li><li>
Manage and complete assigned project tasks and deliverables.</li></ul>
Practice Growth &amp; Business Development<ul><li>
Identify and communicate new business opportunities related to D365 ERP Supply Chain Management implementations.</li><li>
Develop and maintain relationships with key clients and stakeholders to drive growth and revenue.</li><li>
Support practice development initiatives and contribute to continuous improvement efforts.</li></ul>
Qualifications<ul><li>
4+ years of experience implementing Microsoft Dynamics 365 Supply Chain Management</li><li>
Strong expertise in D365 Supply Chain Management core modules (Inventory management, Procurement and sourcing, Sales and marketing, Warehouse management).</li><li>
Experience with advanced Supply Chain Management modules such as Master planning, Production control, Asset management, Transportation management, or Quality management.</li><li>
Proven experience gathering requirements and developing functional design documentation.</li><li>
Experience supporting data conversions, integrations, and system customizations.</li><li>
Strong understanding of supply chain processes including procurement, inventory control, manufacturing, distribution, and logistics.</li><li>
Experience leading client workshops and managing stakeholder relationships.</li><li>
Ability to manage multiple priorities and deliverables in a consulting environment.</li><li>
Strong written and verbal communication skills.</li></ul>
Preferred Qualifications<ul><li>
Experience in manufacturing, distribution, or other asset-driven industries.</li><li>
Microsoft Certification:</li><li>
Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate</li><li>
Experience with Power Platform (Power BI, Power Automate, Power Apps).</li><li>
Experience with system integrations, EDI, or advanced warehouse automation solutions.</li></ul>
Travel<ul><li>
Travel varies by project phase and can be up to 80%, depending on client needs.</li></ul>
We appreciate talent from all over the United States and are willing to consider candidates who may not be located near a Crowe office location for this role/opening!</div></div></div></div></div></div></div></div></div>
We expect the candidate to uphold Crowe&rsquo;s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $79,100.00 - $156,600.00 per year.
Our Benefits: 
Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you! 
 
How You Can Grow: 
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! 
 
More about Crowe: 
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. 
 
Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.
Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.
Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.
We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role&rsquo;s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.
If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: https://careers.crowe.com/crowe-applicant-assistance-and-accommodation</div>

Senior Microsoft Dynamics 365 Supply Chain Functional Consultant

Andrews mechanical solutions

<div><div><div>Benefits:</div>
<ul><li>401(k)</li>
<li>Competitive salary</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul></div><div><div>Functional Consultant &ndash; Remote (U.S.-Based) | Full-Time 
</div><div>Company Name: Technology Alliance Solutions, Inc. 
Job Location: United States (Fully Remote) 
Employment Type: Full-Time (FTE) 
Salary Range: $110,000 &ndash; $130,000 (commensurate with experience) 
Benefits: Full health benefits, PTO, 401(k), fully remote work environment 
</div><div>Job Description 
</div><div>About TAS 
</div><div>Technology Alliance Solutions, Inc. (TAS) is a modern consulting and technology services firm that helps organizations transform how they manage customers, data, and operations. 
</div><div>We specialize in unifying CRM, ERP, marketing automation, and cloud systems into a cohesive, scalable digital ecosystem. Our team delivers enterprise-grade clarity, discipline, and execution&mdash;empowering businesses and public-sector agencies to modernize confidently and achieve measurable outcomes. 
</div><div>TAS operates at the intersection of strategy, architecture, and delivery. We combine deep platform expertise with the rigor of an enterprise consulting practice to design solutions that eliminate fragmentation, strengthen operational workflows, and support long-term digital transformation across enterprise, state, and federal organizations. 
</div><div>Role Overview 
</div><div>TAS is seeking a Functional Consultant to lead functional solution design and configuration for a high-visibility CRM and case-management modernization initiative supporting a Texas state agency. This role is responsible for translating documented business requirements into scalable, configuration-led solutions within Microsoft Dynamics 365 Customer Service. 
</div><div>At TAS, we value current mastery of the latest Microsoft Dynamics 365 and Power Platform capabilities over tenure with legacy CRM platforms. The ideal candidate brings deep, hands-on experience with modern Customer Service features, configuration patterns, and platform best practices, and is comfortable operating in structured, high-accountability public-sector environments. 
</div><div>The Functional Consultant works closely with Business Analysts, Solution Architects, developers, QA resources, and client stakeholders to ensure functional intent is accurately implemented, validated, and accepted throughout the delivery lifecycle. 
</div><div>This is a full-time, fully remote role, operating within an onshore delivery model. 
</div><div>Key Responsibilities 
</div><ul><li>Serve as the functional lead for CRM and case-management modernization using Microsoft Dynamics 365 Customer Service</li>
<li>Collaborate closely with Business Analysts to support requirements elicitation, validation, traceability, and functional documentation</li>
<li>Translate business needs into clear, prioritized user stories, functional specifications, and acceptance criteria</li>
<li>Lead the functional design for legacy data transitions, ensuring historical case records are accurately mapped, validated, and triaged to support state reporting and records retention requirements
</li><li>Provide functional leadership for the Intake and Triage (A-Desk) workstream, optimizing constituent request intake, classification, routing, and responsiveness</li>
<li>Design and configure complex case-management workflows, routing rules, queues, and SLAs within Dynamics 365 Customer Service</li>
<li>Configure Customer Service components including forms, views, dashboards, business rules, queues, and security roles</li>
<li>Ensure all solutions are configuration-first, minimizing custom development and preserving platform upgradeability</li>
<li>Partner closely with Solution Architects to ensure functional designs align with architectural standards, security posture, and integration constraints</li>
<li>Support backlog refinement, sprint planning, and delivery sequencing using Azure DevOps (ADO) as the mandated system of record</li>
<li>Utilize Azure DevOps (ADO) to manage functional requirements, user stories, backlog items, acceptance criteria, and supporting documentation</li>
<li>Validate functional behavior during system testing and support UAT execution and acceptance readiness</li>
<li>Ensure all functional designs and configurations comply with Texas Administrative Code (TAC) &sect;213 and Section 508 accessibility standards
</li><li>Produce and maintain functional documentation, process flows, configuration artifacts, and training materials</li>
<li>Support end-user training, knowledge transfer, and adoption activities</li>
</ul><div>Required Skills &amp; Experience 
</div><ul><li>U.S.-based candidate (onshore delivery requirement)</li>
<li>5&ndash;8+ years total CRM / functional consulting experience</li>
<li>3+ years hands-on configuration experience in Dynamics 365 Customer Service</li>
<li>Experience leading functional workstreams and complex case-management design</li>
<li>Proven experience serving as a Functional Consultant or Business Process Lead on enterprise CRM implementations</li>
<li>Deep, hands-on experience configuring Microsoft Dynamics 365 Customer Service</li>
<li>Strong understanding of case management, intake, triage, routing, correspondence, and constituent service workflows</li>
<li>Experience working with the Microsoft Power Platform, particularly Power Automate and Power BI, from a functional design perspective</li>
<li>Proficiency using Azure DevOps (ADO) to manage functional requirements, user stories, backlog items, and acceptance criteria</li>
<li>Experience working in Agile delivery environments, including backlog refinement and sprint-based execution</li>
<li>Ability to work effectively with Business Analysts, Solution Architects, developers, QA analysts, and client stakeholders</li>
<li>Strong documentation, facilitation, and communication skills</li>
</ul><div>Preferred Experience 
</div><ul><li>Experience delivering solutions in state, federal, or public-sector environments
</li><li>Familiarity with compliance-driven solution design, including accessibility, auditability, and records governance requirements</li>
<li>Experience supporting large, highly visible CRM modernization initiatives</li>
</ul><div>Public-sector experience is strongly desired, but not required. 
</div><div>Compensation &amp; Benefits 
</div><ul><li>Salary Range: $110,000 &ndash; $130,000 (commensurate with experience)</li>
<li>Benefits: Full health benefits, PTO, 401(k), and a fully remote work environment</li>
</ul><div>How to Apply 
</div><div>If you are a disciplined Functional Consultant who excels at translating requirements into clean, scalable CRM configurations&mdash;and who thrives in high-accountability, public-sector delivery environments&mdash;we would welcome the opportunity to speak with you. 
</div><div>Please submit your resume to begin the conversation.</div>
</div>
This is a remote position.</div>

Functional Consultant

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