monitoring specialist

Kyong-Ho Engineering & Architects Co., Ltd.

QUALIFICATIONS:<ul><li>At least a Master's degree in Economics, Statistics, Social Sciences or related fields</li><li>Minimum eight (8) years of total professional experience</li><li>With relevant trainings/seminars in monitoring and evaluation (M&amp;E), project impact assessment and related scopes</li><li>Applicants with experience in the development and implementation of M&amp;E frameworks, benefit monitoring systems, evaluation reports and related works as Benefit Monitoring and Evaluation Specialist are highly preferred.</li><li>Must be willing to work overseas</li></ul>Job Type: Contract

Benefit Monitoring and Evaluation Specialist

QUALIFICATIONS:<ul><li>At least a Master's degree in Economics, Statistics, Social Sciences or related fields</li><li>Minimum eight (8) years of total professional experience</li><li>With relevant trainings/seminars in monitoring and evaluation (M&amp;E), project impact assessment and related scopes</li><li>Applicants with experience in the development and implementation of M&amp;E frameworks, benefit monitoring systems, evaluation reports and related works as Benefit Monitoring and Evaluation Specialist are highly preferred.</li><li>Must be willing to work overseas</li></ul>Job Type: ContractWork Location: In person

Tamkeen Technologies

<div>
 We are seeking a
 
 Quality Service Specialist
 
 to join our Customer Service team. The ideal candidate will be responsible for monitoring, evaluating, and improving the quality of customer interactions to ensure the highest standards of service are consistently delivered.
 
 
 Evaluate customer service calls, chats, and emails based on quality standards and KPIs.
 
 
 Provide detailed feedback and coaching to agents to enhance performance and customer satisfaction.
 
 
 Identify training needs and recommend process improvements to improve service delivery.
 
 
 Prepare regular quality reports and trend analyses for management.
 
 
 Collaborate with Team Leaders and Training departments to ensure alignment with business goals.
 
 
 Maintain quality documentation, procedures, and audit trails.
 
 
 
 Requirements
 
 
 
 Bachelor's degree in Business Administration, Communications, or a related field.
 
 
 2-4 years of experience in a quality assurance or customer service role (preferably in a contact center environment).
 
 
 Strong knowledge of
 
 quality monitoring tools
 
 ,
 
 KPI metrics
 
 , and
 
 customer satisfaction standards (CSAT, DSAT, QA scores)
 
 .
 
 
 Excellent communication, analytical, and coaching skills.
 
 
 Proficient in MS Office and CRM systems.
</div>

Quality Service Specialist

help AG

<div>Help AG is looking for a talented and experienced Cybersecurity Specialist (Database Activity Monitoring). This role will be a dedicated onsite resource embedded within the client&rsquo;s environment, responsible for managing and optimizing Imperva Database Activity Monitoring (DAM) across multiple database platforms in production. This role includes deploying and tuning agents, configuring and maintaining security policies, integrating DAM alerts with SIEM solutions, and ensuring full alignment with regulatory and compliance standards. Acting as a trusted technical advisor, the specialist will collaborate closely with the client&rsquo;s internal teams to strengthen database security posture, enhance visibility, and support ongoing audit readiness initiatives. 
Responsibilities:<ul><li>
Deploy and configure Imperva DAM agents on databases such as Oracle, SQL Server, MySQL, etc.</li><li>
Design, implement, and tune database monitoring policies and alerts based on audit and security requirements.</li><li>
Monitor database activity to detect unauthorized access, policy violations, and anomalies.</li><li>
Generate and deliver audit and compliance reports aligned with standards like SOX, PCI-DSS, and GDPR.</li><li>
Ensure full compliance with Imperva DAM configurations.</li><li>
Integrate DAM alerts with SIEM platforms (e.g., Splunk, QRadar).</li><li>
Perform regular health checks, agent upgrades, and system maintenance.</li><li>
Troubleshoot issues related to DAM policies, agents, and system performance.</li><li>
Coordinate with DBAs, InfoSec, and compliance teams to ensure effective database security.</li><li>
Maintain detailed documentation for configurations, rules, incidents, and operational procedures.</li></ul> 
Qualifications and Skills:<ul><li> 
Bachelor&rsquo;s degree in computer science, cybersecurity, or a related field.</li><li>
Minimum of 2 years of hands-on experience in Cybersecurity preferably with DAM solutions.</li><li>
Experience in database activity monitoring, policy creation, and alert tuning.</li><li>
Experience in Database administration is preferred.</li><li>
Familiarity with compliance frameworks (SOX, PCI-DSS, GDPR).</li><li>
Experience integrating DAM with SIEM solutions like Splunk or QRadar</li><li>
Excellent organizational and time management skills.</li><li>
Ability to set the technical direction of the project and control it.</li></ul>
Benefits<ul><li> 
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Open door policy.</li></ul> 
About Us
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div>

Cybersecurity Specialist (Database Activity Monitoring)

Search 10000+ Monitoring specialist jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 monitoring specialist jobs NEAR_ME

Benefit Monitoring and Evaluation Specialist

Benefit Monitoring and Evaluation Specialist

Benefit Monitoring and Evaluation Specialist

Benefit Monitoring and Evaluation Specialist

Benefit Monitoring and Evaluation Specialist

Quality Service Specialist

Cybersecurity Specialist (Database Activity Monitoring)