mortgage specialist

DBS Bank

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.Job PurposeMC is the local Mortgage Specialist who will be the lead for driving the Mortgage business in the territory and will have key deliverables of Mortgage volumes and documentation.Roles and ResponsibilitiesResponsible for the P&L Account, delivering the top line & bottom line of the Mortgage business in line with organization needsSales Budget and Plan, COA, Customer Retention, Recruitment & Product TrainingHandling aspects pertaining to Portfolio monitoring, Project Approval, Legal, Technical, PDD, Referral Billing, vendor management & sales Manager Incentives etc.Acquire customers for Prime LAP from open market, Branch network, Channel partner and Builder relationship.Build new relationships with builder community basis projects and expansion plans.Developed strategic plans rolled out to business and built revenue streams with various product mixPortfolio management, PDD management, collection, Customer service, Vendor ManagementGuide the customer towards applying for Home Loan and explain the product features in terms of ROI, Processing Fees, Terms and conditions very clearly.Ensure adherence to KYC documents as per the guidelines of the company. Ensure proper completion of the files within timeline as per the company checklistEnsure proper closure of disbursement documentation within the timeline.Attend customer calls and properly attend to their requests for ensure high customer satisfaction.
 
Communicate the reasons for rejection to the customer.Job Duties & responsibilities1) Work with the Treasures Relationship Manager team to convert the Mortgage Leads from the existing base of customers.2) Driving the sales pitch to interested customers, provide necessary subject matter expertise on Home Loans and detail the DBS Home Loan product.3) Sourcing of Home Loan applications, completing the documentation as per DBS guidelines, collection of Processing fees etc.4) To collect disbursal documents consisting of legal documentation, promissory notes, mortgage T&C’s etc.5) Collect ECS and original Sale agreement / offer document for disbursals.6) Provide assistance to collection teams to maintain standard repayment schedules for customers, assist in delinquent cases.7) Facilitate product training jointly with Product manager to the TRM team.8) Manage customer issues on service / applications.Requirements1) Proven track record in Mortgage sales, meeting loan volume budgets etc2) Understanding of the mortgage business and market3) Understanding of competition and key market practices.4) Thorough product knowledge.5) Should have relevant assets experience in the local market and have understanding of key customer segments.Core Competencies1) Excellent listening skills, with inquisitive mind2) Strong ability to influence3) Self drive and highly ambitious4) Good written and verbal communication skills5) Result oriented and the ability to produce results under pressure.6) Relationship building and management skills.7) Understanding of competitive positioning8) Strong customer orientation and focused on brand9) Creative with lateral thinking ability10) Attention to detail and tenacious11) Self Starter12) Skilled seller to be a role model for the team.Technical Competencies1) Sound understanding of Mortgages business and market2) Knowledge of home loan products to assist clients and relationship managers.3) Sound knowledge on home loan documentation, regulatory guidelines.Work Relationship1) Close interaction with City Business teams and TRM teams to ensure consistent delivery of Home loan sales budgets2) Close interaction with Mortgages Product team, Ops team, and customer service team.DBS India - Culture & BehaviorsDBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are: * Ensure Customer Focus by Delighting Customers & Reduce Complaints* Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation* Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement* Maintain the Highest Standards of Honesty and IntegrityApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.-en

Analyst/Associate, Relationship Manager-Loan Against Property, Consumer Banking Group

MortgageMarket

What You'll Do :<ul><li>Drive Sales: Generate new business to meet your sales goals for mortgage products.</li><li>Guide Clients: Clearly explain the mortgage loan process, from documentation and application to final approval.</li><li>Manage the Process: Work with clients before and after approval to ensure all necessary paperwork and formalities are completed smoothly.</li><li>Ensure Quality: Maintain high standards by submitting error-free applications and meeting turn-around times.</li><li>Build Partnerships: Assist Relationship Managers in forming new relationships with real estate agents. You'll also be responsible for listing at least two new real estate companies each quarter and building connections with staff at developer offices.</li><li>Focus on Growth: Prioritize bringing in new customers to the bank.</li><li>Support the Team: Help with team reporting (MIS) and provide regular updates on the sales pipeline.</li></ul>What You'll Bring:<ul><li>The right attitude</li><li>At least 1 years of experience in a sales-focused role, ideally with prior experience in financial products.</li><li>Strong Sales Skills: Excellent interpersonal and selling skills to attract new customers and cross-sell to existing ones.</li><li>Product Expertise: Knowledge of the mortgage product is a plus but willingness to learn and improve product knowledge is a must.</li><li>Attention to Detail: The ability to identify high-quality loan applications and submit only the most relevant files for credit approval.</li></ul>Job Type: Full-timePay: AED1.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Do you have prior mortgage sales experience ?</li><li>have you worked in Dubai or any other emirate before ?</li><li>Do you have an idea about the UAE real estate and mortgage market ?</li></ul>

Mortgage Advisor

Arkansas Federal Credit Union

<div>Overview:
<h2 class="jobSectionHeader">Working at Arkansas Federal Credit Union</h2><div> 
GENERAL DESCRIPTION OF POSITION</div><div>
The Mortgage Loan Originator identifies the mortgage needs of our members and borrowers and recommends appropriate financial solutions according to Arkansas Federal Credit Union's standards of excellence. This position requires one to complete mortgage loan applications face-to-face and via phone, as well as evaluate applications from the Arkansas Federal website. The Mortgage Loan Originator is responsible for tailoring services to meet the individual needs of each borrower and escorting them through process to closing.</div>
Responsibilities:
<div>
ESSENTIAL DUTIES AND RESPONSIBILITIES</div><ul><li>
Based on our external service standard, the Mortgage Loan Originator, Mortgage Loan Processor, Mortgage Loan Underwriter, and Mortgage Loan Closer/Shipper will each do their part to meet our commitment to the member to have all loan requests processed and closed within the designated time frame.</li><li>
Meet with member face-to-face, or communicate via phone or email based on borrower preference, collect data and documentation, as determined by DU and underwriters.</li><li>
Connect with area real estate professionals and develop a marketing plan to locate potential referral partners and new borrowers. Continue outreach to develop relationships in effort to solicit mortgage business is expected.</li><li>
Evaluate financial and credit situations for applications and determine eligibility.</li><li>
Provide borrower and realtor of pre-qualification information in order to execute the best possible negotiations.</li><li>
Prepare the loan file for processing by gathering required documentation and information.</li><li>
Communicate with borrower, realtors, and third parties as necessary to keep all parties informed for the duration of the process and attend local closing at title closing offices.</li><li>
Work with branches to increase business in the community by attending department and branch meetings as indicated by management.</li><li>
Maintain professional presentation while attending community and networking events.</li><li>
Develop working knowledge of credit union services, policies, procedures, and government regulations concerning mortgage lending.</li><li>
Contribute to team efforts and perform any other related duties as required or assigned.</li><li>
Perform any other related duties as required or assigned.</li></ul>
Qualifications:
<div>
QUALIFICATIONS</div><div>
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</div><div></div><div> 
EDUCATION AND EXPERIENCE</div><ul><li>
High school or GED</li><li>
2 years related mortgage experience</li></ul>
EEO Statement:
<div>
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.</div></div>

Mortgage Loan Originator I

Hcm International

Role Purpose: To process mortgage loan applications by collecting, reviewing, and verifying financial and legal documentation, ensuring compliance with bank policies and regulatory standards, and coordinating with underwriters, clients, and other stakeholders for smooth loan approval and disbursement.Key Responsibilities:<ul><li>Collect, verify, and review loan applicant information, including income, credit reports, and property documents.</li><li>Prepare and maintain loan files ensuring accuracy and completeness.</li><li>Liaise with underwriters, customers, real estate agents, and legal representatives to resolve discrepancies.</li><li>Ensure all loans comply with banking policies, credit guidelines, and regulatory requirements.</li><li>Track loan application progress and provide timely updates to clients and management.</li><li>Support the mortgage team in meeting loan processing turnaround times and service quality standards.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Finance, Business, or related field.</li><li>1&ndash;2 years of experience in loan processing, preferably in mortgage banking.</li><li>Strong knowledge of mortgage products, credit policies, and compliance regulations.</li><li>Proficiency in banking software and MS Office.</li><li>Excellent communication, documentation, and time-management skills.</li></ul>Note: 6 Month Contractual JobJob Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Loan Processor - Mortgage (Remote)

URBAN MONEY

About CompanyUrban Money is a leading online lender that has helped millions of people to achieve their dream of being homeowners. We&rsquo;ve brought about a revolution in the industry ever since our inception in 2015 by offering custom fit loan products from a range of banks and NBFCs. We specialize in providing end-to-end support in the lending lifecycle, including assisting in choosing the product that fits your needs, hassle-free documentation, legal and insurance consulting, and disbursal.The philosophy behind Urban Money is simple: make the complex lending process simpler for the consumer by leveraging innovative technology and through our highly skilled team members. We utilize our state-of-the-art technology to accurately determine the applicant&rsquo;s loan eligibility which are linked to the credit bureau, provide loan products, and seamlessly integrate with the loan origination system.Our platform is the simplest and most convenient way you can meet your financing needs. We believe in ensuring a customer experience that is tailor-made for each client. We provide an integrated customer experience that offers a number of products like home loans, personal loans, business loans, insurance, loan against property, working capital, etc.Urban Money has established a strong presence in the industry owing to its trust and credibility, transparency, paperless process, and ability to provide quick and easy loans. With vast experience and a track record of excellence, we are a team of extremely talented professionals dedicated to providing a hassle-free lending experience.Offering ProductsFrom Over 95 Banks and NBFCs1,50,000Channel PartnersDepartment - MortgageDesignation &ndash; Mortgage Consultant / Sr. Mortgage ConsultantPreferred Industry - Insurance , Banking, Real Estate, Job responsibilities includes:1. Maintaining relationship with builders, Sub-Brokers &amp; Real Estate Agencies2. Handling a team for selling and marketing Mortgage Products3. Driving sales initiatives to achieve business goals &amp; managing the frontline sales team4. Focusing on Developer relationship and corporate tie-ups5. Promoting Urban Money brand in UAE Market6. Interfacing with clients for suggesting the most viable product range and cultivating relations with them for securing repeat business.7. Managing activities pertaining to negotiating / finalization of deals for smooth execution of sales.8. Analysing the latest marketing trends and tracking competitors- activities and providing valuable inputs for fine-tuning sales &amp; marketing strategies.9. Leading, training &amp; monitoring the performance of team member to ensure efficiency in service operations and meeting of individual &amp; group targetsJob Types: Full-time, PermanentPay: AED3,000.00 - AED8,000.00 per month

Mortgage Sales Consultant

Consolidated Analytics

QA Customer Research/Escalation SpecialistPRIMARY Responsibilities &ndash; <ul><li>Team player who enjoys a culture of working together to provide excellent customer service</li><li>Fits the corporate culture of professionalism</li><li>Assisting with Sharepoint tickets for customer service</li><li>Assists with payoff demands</li><li>Communicates with RM&rsquo;s on client issues and helps to resolve escalations</li><li>Assists in conducting research of complex system issues</li></ul>SECONDARY Responsibilities:<ul><li>Familiarity with consumer regulations pertaining to Credit Bureau reporting, dispute resolution, Civil Service Members Relief Act, RESPA is required.</li><li>Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g., Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).</li></ul>Qualifications:<ul><li>5 years of Mortgage Servicing experience working escalated accounts.</li><li>Extensive knowledge of all mortgage servicing investor rules pertaining for disaster assistance for GSE, GOV, Private and Bank-owned portfolios</li><li>Proven ability to effectively provide across enterprise, hands-on support to the servicing operations areas during the mortgage servicing system conversion, maintaining production and quality</li><li>Excellent written and verbal communications skills, organizational and time management skills, and the ability to interface confidently with investor/clients, auditors, and management</li></ul>Job Types: Full-time, ContractPay: $45.00 - $55.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>Work Location: In person

QA Customer Research/Escalation Specialist

Valon Mortgage

<div><div>About the Company

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
 
 
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate. 
 
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries. 
 
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry. 
 
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.</div>
Default Servicing at Valon

The Default Servicing team resolves mortgages in default and manages all default-related processes at Valon. This team is also central to the broader mortgage ecosystem, preventing foreclosures and minimizing losses for investors. Transparency and financial literacy are crucial to our people, processes, and products. We strive to help homeowners who need additional support to keep their dreams of homeownership alive.

About the Role

The Default Analyst- Foreclosure role will be responsible for monitoring foreclosure cases relative to the accuracy and timeliness of residential mortgage loans within foreclosure, in accordance with applicable federal, state, and/or investor requirements. They will effectively collaborate and communicate with support groups within default to ensure optimal outcomes. Finally, this Senior Specialist should feel comfortable performing all duties in accordance with the company's policies and procedures, investor requirements, and US state and federal laws and regulations.

Responsibilities
<ul>
<li>Maintain, review, follow up, and ensure timely and accurate completion of all regularly scheduled steps, including outstanding/late steps, within the foreclosure tracking template on a daily basis.</li>
<li>Obtain approval for and properly manage any outstanding or upcoming events/tasks, including, but not limited to, completing steps within deadlines and ensuring the accuracy of dates entered.</li>
<li>Communicate with assigned attorneys/trustees via vendor tracking software regarding delays and/or pending inquiries.</li>
<li>Utilize all applicable tools available to effectively manage pipeline, system of record, and vendor tracking software.</li>
<li>Ensures all attorney fees/costs and foreclosure costs are within Investor, Fannie Mae, Freddie Mac, FHA, VA, or USDA allowable fees schedules.</li>
<li>Properly maintain the system of record and/or vendor tracking software to ensure proper notification/reporting to investors, clients, borrowers, state, and/or federal/government agencies during foreclosure.</li>
<li>Review future and upcoming sales, no less than five days prior to scheduling of sale, to ensure all requirements are met.</li>
<li>Dispose and complete foreclosure sales and follow up on sale proceeds within respective judicial or non-judicial proceedings.</li>
<li>Process all instructions for posting of funds within SLAs, ensuring timely and accurate instruction if/when funds or proceeds are received.</li>
</ul>
Minimum Qualifications
<ul>
<li>5+ years of end-to-end foreclosure experience in the mortgage/banking space</li>
<li>Keen understanding of the foreclosure process and the differences between judicial and non-judicial proceedings</li>
<li>Full understanding of GSE (FNMA/FHLMC) and Government (GNMA) FHA/VA regulations/guidelines</li>
<li>Strong communication skills, proficiency in the use of computers and software, attention to detail, persistence, and prioritizing</li>
<li>The ability to multitask and follow mortgage-servicing guidelines accurately is imperative.</li>
<li>Assist with special projects and other duties as assigned.</li>
</ul>
Benefits
<ul>
<li>Compensation: Competitive salary and 401k plan.</li>
<li>Health &amp; well-being: We invest in your physical and mental well-being with comprehensive medical, dental, &amp; vision benefits, an EAP for additional support.</li>
<li>Grow together: Company-wide orientation for you to successfully onboard, alongside other learning and development opportunities, including regular review cycles that feature 360 degree feedback.</li>
<li>Play together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes or team dinners!</li>
<li>Generous time off: 17 days paid time off, sick days, and 11 company holidays.</li>
</ul><div><div>Throughout the interview process, please remember that emails will only be from valon.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.</div>
<div></div>
<div>Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.</div></div></div>

Default Analyst - Foreclosure

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