ATI Physical Therapy

<div><div>The Authorization Specialist is responsible for obtaining authorizations for our patients by providing the appropriate forms and clinical data to insurance companies. This role works with Revenue Cycle staff members and Clinicians to coordinate the authorization process in a timely and accurate manner for various carriers.</div><div></div><div> 
This is a hybrid role that includes working on-site for initial training period and quarterly staff meetings.</div><ul><li> 
Develop relationships with Nurse Case Managers/Adjusters to provide top notch customer service experience.</li><li>Verify and obtain authorizations as required by insurance companies dependent upon the plan coverage for all patients.</li><li>Accurately enter authorized dates, visit or units into ATI&rsquo;s Electronic Medical Records (EMR) to correctly track therapy services.</li><li>Coordinate efforts and communication between the insurance companies and the clinic regarding insurance specific forms and timelines so that the patient is authorized throughout any continued care that is needed.</li><li>Provide feedback for authorization changes according to insurance plan changes.</li><li>Collaborate with the Central Billing Office for missed authorizations while the patient was being seen for therapy service.</li><li>Efficiently handle the assigned authorization workload to assure timely completion of requests.</li><li>Ensure compliance to departmental and company policies and procedures.</li><li>Complete all assigned training programs.</li><li>Collaborate with team members with supportive communication, respect, and appropriate feedback.</li></ul><div> 
Minimum Education 
Required: 
<ul><li>High School diploma</li></ul></div><div></div><div> 
Minimum Experience 
Required: 
<ul><li>1 year of Healthcare or Health Insurance experience.</li></ul></div><div></div><div> 
Knowledge, Skills, and Abilities 
<ul><li>Strong organization skills to initiate and follow-up on authorizations.</li><li>Attention to detail.</li><li>Ability to multitask.</li><li>Ability to collaborate with internal and external teams.</li><li>Ability to provide clear direction through written and verbal communication.</li><li>Strong customer orientation.</li><li>Excellent interpersonal and communication skills.</li><li>Proficient in Microsoft Office (Word, PowerPoint, Excel).</li></ul></div></div>

MSA Authorization Specialist

Patients Choice LLC

<div>Company Description:Patients Choice Medical is an independently owned rehab company in Rolling Meadows, IL, specializing in Complex Rehab Technology with wheelchairs in the Medical Sales space. The company's objective is to always prioritize the patient with a right product for them. The team of experts is friendly and knowledgeable, guiding customers through the purchasing process. 


Role Description:This is a full-time in-office entry level sales role as a Medical Sales Associate at Patient's Choice Medical.

The role involves working with and assisting our outside sales reps to be efficient and successful. It provides an opportunity to learn our business and after a time earn a spot as a Medical Sales Rep. Assisting communication with customers and families as well as medical offices and paperwork. 


Qualifications:
<ul>
<li>Sales Abilities</li>
<li>Customer Service skills</li>
<li>Effective Communication skills</li>
<li>Knowledge of Medicine a plus</li>
<li>Ability to work independently and in a team</li>
<li>Bachelor's degree</li>
</ul>
Compensation:
<ul>
<li>Salary - Based on Aptitude for Sales and willing to learn</li>
<li>Incentive Bonus Available</li>
<li>Health and Dental Benefits at 90 Days</li>
<li>401 K Employer Contributed - after 1 Year of Tenure</li>
<li>Paid Holidays / 2 weeks of Paid Vacation + 24 hours of sick time</li></ul></div>

MSA - Medical Sales Associate

Jamison Professional Services Inc

Jamison Professional Services, Inc. (“Jamison”) is currently seeking a qualified and motivated candidate for the position of Medical Support Assistant.
 
Job Title: Medical Support Assistant (MSA).
 
DESCRIPTION OF SERVICES: 
The Medical Support Assistant is the responsible for the performance and coordination of appointment scheduling.
 
Responsibilities: 
Consistently responds to internal and external customer requests for assistance in a courteous, professional, cooperative, and helpful manner.
 Answers the phone within 5 rings and follows appropriate telephone etiquette. Listens attentively to questions and confirms understanding by restating to the caller. Will collect adequate information before transferring a call to nurse, provider, social work, etc.
 MSA has general knowledge of use and check in of all patients via Patient Check-in (PCI).
 Serves Patient Relations Representative and actively listens to feedback, patient concerns and can self-resolve patient complaints / co-worker concerns in a tactful, professional manner.
 Understands the roles and responsibilities of others in the team, participates in team huddles. All employees are expected to be courteous and cooperative and to work to achieve the goals of the clinic. This includes professional, constructive, and open communication with supervisor and other employees. Performance must demonstrate the ability to adjust to change or work under pressure in a professional pleasant manner.
 MSA manages and completes assigned work, provides input on work progress and/or impediments, works collaboratively and maintains efficient workflow.
 Receives reviews, prepares, and ensures correct punctuation, spelling, grammar, format, styles and oversees the incoming and outgoing correspondence.
 MSA will continuously update patient demographics, to include phone number, address, next of kin, emergency contact and insurance capture.
 Proficiency and daily use of personal computers, Outlook, Teams, ISS, VISTA, CPRS, PCI, HSRM, PPMS and Consult Tracking Management (CTM).
 Proficiency in updating no-shows within 24 hours of appointment. Monitoring incoming and outgoing faxes and mail, in accordance with HIPPA standards.
 MSA provides support to patient aligned care team.
 Knowledge in use of VA software such as CPRS, ISS, VISTA, CTM, PCI, HSRM, PPMS, and
 Advanced MSA is responsible for workflow, completion, and hand-offs for assigned work, for example, the monitoring of two calls and a letter for recall reminders, which may apply to the following reports/metrics NEAR Report, 90 Day Warning Report, Primary Care Management Module, dual enrollment, and any other access related reports.
 MSA routinely reviews and uses data from reports used to collaborate with team members for patient appointments and communicates scheduling issues to their supervisor.
 Responsible for following scheduling practices, ensuring Veterans are scheduled within the VA guidelines.
 Responsible for meeting all Compliance and Business Integrity standards regarding ICB and scheduling accuracy.
 Ensure compliance with VA Community Care scheduling processes.
 Responsible for meeting all workload requirements and timeliness.
 Assess compliance with The Joint Commission (TJC) and other regulatory program review criteria that govern service and ensure that requirements are in place and are compliant as evidenced by both internal and external reviews.
 Demonstrate participation and knowledge in the facility's Compliance and Business Integrity Program to prevent violations of the law as well as maintaining high ethical standards.
 Ensure all patients are identified with two appropriate patient identifiers, per policy.
 Always maintains computer and IT security. Accepts full responsibility for all transactions under his / her badge, access and verify codes, and protection or equipment, hardware, or software. Uses access security codes only in the performance of official duties.
 Accepts full responsibility for protecting electronic and printed files containing sensitive information.
 Protects information from unauthorized release, loss, alteration, or deletion, following applicable regulations and instructions in the computer access agreement.
 Contractor MSA staff shall complete all mandatory required training per VAMC policy.
 Contractor MSA staff shall be aware of all laws, regulations, policies, and procedures relating to Privacy, Confidentiality and HIPPA and comply with all standards.
 Contractor shall maintain zero (0) breaches of privacy or confidentiality.
 MSA staff shall complete all performance standards within VA guidelines.
 
REQUIRED AND DESIRED KNOWLEDGE, SKILLS, AND ABILITIES: 
U. S Citizen
 Have a High School education or GED equivalent.
 Oral and written proficiency with English
 Knowledge of Computer software such as Microsoft Word, Excel, Outlook, and Microsoft Office Suite.
 Type at least 50 WPM
 Have no health or physical disability restrictions that interfere with the performance of assigned duties.
 Knowledge of medical terminology
 Minimum 12 months of experience as Medical Support Assistant
 
Location: Dayton, OH 45428
 
Schedule: Monday – Friday 8:00am – 4:30pm, ET, excluding federal holidays; contractor personnel will work an 8-hour shift.
 
Clearance Level Required: Employment is contingent upon successfully completing any required background checks, in accordance with applicable law.
 
JAMISON CORPORATE OVERVIEW: 
Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta, Georgia. We specialize in providing professional management, administrative, healthcare, court reporters and transcriptionist experts, and document/ record and telehealth operational support solutions to U.S. Government, State, and commercial clients. Jamison is a nationwide professional staff augmentation company, that helps commercial clients and government agencies expand their talent acquisition reach by sourcing, assessing, developing, and managing the talent that enables them to be successful.
 Jamison offers a wide range of employment opportunities in the commercial and government sectors. We seek employees who share our values of service excellence, integrity, and professionalism.
 Jamison affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and/or discrimination. In addition, Jamison adheres to the equal employment opportunity requirements of all states and localities in which it does business.
 Jamison's commitment to equal opportunity is applied through every aspect of the employment relationship, including, but not limited to, recruitment, selection, placement, training, compensation, promotion, transfer, termination, and all other matters of employment.
 Applicants may be required to successfully complete an online assessment to determine qualifications for positions requiring specific skills.
 All applications must be submitted through our application system at: https://jps-online.com/apply-now/

Medical Support Assistant - Dayton

Ansible Government Solutions

<div>
 
 Overview
 
 
 
 Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Dayton VA Medical Center located at 4100 West Third Street Dayton, OH 45428. Working hours are Mon-Fri, between the hours of 6:00 AM and 6:00 PM. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates.
 
 
 Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers&rsquo; success as if it is their own.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Schedule appointments in accordance with VA Return‑to‑Clinic (RTC) orders, consults, recalls, and VA scheduling guidelines
 </li>
 <li>
 Monitor and manage open scheduling requests, consults, and RTC orders using VA systems (CTM, CTB, VSE, VistA/Oracle)
 </li>
 <li>
 Document all patient contact attempts and scheduling actions accurately in VA systems
 </li>
 <li>
 Adjust appointment times, locations, or providers as needed due to staffing or coverage changes
 </li>
 <li>
 Serve as a receptionist and first point of contact for Veterans and clinic staff
 </li>
 <li>
 Answer phones promptly and professionally; manage call volumes within performance standards
 </li>
 <li>
 Provide high‑quality customer service and address basic patient inquiries
 </li>
 <li>
 Verify and update Veteran eligibility, demographics, and insurance information
 </li>
 <li>
 Operate standard office equipment (copiers, scanners, phones)
 </li>
 <li>
 Maintain organized work areas and assist with inventory or supply tracking as needed
 </li>
 <li>
 Communicate and coordinate with internal departments such as Travel, Release of Information (ROI), Enrollment &amp; Eligibility, and Decedent Affairs
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Citizen of the United States of America
 </li>
 <li>
 Ability to speak clearly, hear and write English
 </li>
 <li>
 Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors
 </li>
 <li>
 Minimum six (6) months of clerical, office, administrative, or customer service experience that demonstrates the ability to perform scheduling and administrative duties
 </li>
 <li>
 Education: One year above high school OR an equivalent combination of education and experience
 </li>
 <li>
 Foreign education (if applicable) must be evaluated and deemed equivalent to U.S. education standards
 </li>
 <li>
 Heavy phone and computer usage, often simultaneously
 </li>
 <li>
 Familiarity with medical terminology, hospital terminology and/or clinics
 </li>
 <li>
 Ability to pass a required level of security clearance (NACI-level background check)
 </li>
 <li>
 No sponsorship available
 
 
 </li>
 </ul>
 
 All candidates must be able to:
 
 
 
 <ul>
 <li>
 Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
 </li>
 <li>
 Lift up to 50 lbs from floor to waist
 </li>
 <li>
 Lift up to 20 lbs
 </li>
 <li>
 Carry up to 40 lbs a reasonable distance
 </li>
 <li>
 Push/pull with 30 lbs of force
 
 
 </li>
 </ul>
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
 
 
 Powered by JazzHR
 
 
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</div>

Medical Support Assistant (Medical Receptionist)

US Department of Veterans Affairs

LEAD MEDICAL SUPPORT ASSISTANT

Ansible Government Solutions LLC

<div>Overview 
Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (MSA) to support the various VAMC facilities throughout Alaska, Idaho, Washington and Oregon. Working hours are Mon-Fri, 8am-6:30pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers. 
 
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers&rsquo; success as if it is their own. 
 
Responsibilities<ul><li>
Provide front‑line administrative and clerical support for VA clinics and Community Care scheduling</li><li>
Perform consult intake, patient/provider outreach, appointment scheduling, and follow‑up</li><li>
Manage appointment schedules, Electronic Wait List, recall lists, and pending consults</li>
Accurately schedule appointments within VA timeliness standards (<li> 7 calendar days from consult entry)</li><li>
Answer phones professionally, screen calls, and route or resolve inquiries appropriately</li><li>
Verify patient identity using two VA‑approved identifiers</li><li>
Update and validate demographic and insurance information during patient interactions</li><li>
Explain VA insurance collection requirements to Veterans and families</li><li>
Enter and maintain accurate documentation in CPRS / EHRM</li><li>
Collaborate with VA clinical staff and interdisciplinary care teams</li><li>
Assist with clinic access contingency plans, including rescheduling or shifting patients as needed</li><li>
Escalate scheduling or access issues to VA supervisors per SOP</li><li>
Maintain high customer service standards when interacting with Veterans, families, and staff</li>
Meet VA performance standards for accuracy (<li> 98%), responsiveness, and customer service</li><li>
Participate in required meetings, huddles, reporting, and quality improvement activities</li><li>
Complete related administrative duties as assigned to support daily operations</li></ul>
Qualifications<ul><li>
High School diploma or GED equivalent.</li><li>
Proficiency in written and spoken English.</li><li>
Minimum typing speed of 50 words per minute.</li><li>
Basic computer proficiency, including Microsoft Office applications.</li><li>
Basic knowledge of medical terminology.</li><li>
Minimum 6 months of customer service experience.</li><li>
Ability to work remotely and independently in a professional setting.</li><li>
Ability to obtain and maintain a favorable VA background investigation (NACI) and PIV credential.</li><li>
No physical or health restrictions that would interfere with job performance.</li><li>
Ability to complete all required VA onboarding, security, privacy, and mandatory training prior to and during assignment.</li><li>
U.S. citizenship required.</li></ul>
All candidates must be able to:
<ul><li>Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift</li>
<li>Lift up to 50 lbs from floor to waist</li>
<li>Lift up to 20 lbs</li>
<li>Carry up to 40 lbs a reasonable distance</li>
<li>Push/pull with 30 lbs of force</li>
</ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Remote Medical Support Assistant (Medical Receptionist)

Medical Support Assistant

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