multi unit manager

Papa Murphy's

<div>Tired of working for Bosses?
We Develop Leaders That Influence People. We pave the way for opportunity.
&quot;If you want to do something you have never done, you have to BE someone you have never BEEN&quot; 
 
Come be a part of an uncommon experience. We flip the Triangle upside-down.
?Click here to learn about the Upside-down Triangle. 
 
Multi-Unit Manager Papa Murphy's Pizza
Papa Murphy's is currently recruiting a Multi-Unit General Manager to lead multiple stores. The successful candidate will ideally possess 5 years experience as a restaurant leader or full service concept, the ability to influence, mentor and serve team members effectively. 
 
Our General Managers starting base salary is $45K to $50K per year depending on qualification, health benefits, vacation and monthly bonus pay available for successful customer service scores, food and labor cost management. We also have cell phone pay. Developing Leaders is our mission. 
 
Coaching and Training:
Tired of working for bosses? As the owner of Papa Murphy's I am dedicated to training up our management staff with the best service industry leadership training academy in Iowa.
We founded The Restaurant Leadership Academy for the purpose of helping leaders get unstuck and over the hump to find their way in the service industry.
Also see: https://www.joelsmithcoach.com/papa 
 
You will receive professional one on one and group leadership development training as part of your employment with our company from an accomplished John Maxwell Certified Coach and Trainer with over 30 years of experience in the restaurant industry. 
 
Within our 8 stores we have over 75+ years of leadership (GM or higher) experience on our staff. Leadership doesn't happen by mistake! Leaders are not born, they are developed! 
 
Our Purpose Statement:
We exist to impact our people by inspiring personal growth.
Empowered team members create great customer experiences. 
 
Our Core Values:
<ul><li>Trust is the foundation to leadership.
</li><li>Modeling the right things, shapes the right behavior.
</li><li>Equipping our people to achieve personal excellence.
</li>Putting our people first through encouragement and support. 
<li>
</li></ul> 
If you are interested in applying for a management position with our company please reply with your resume for consideration.
Job Type: Full-time 
 
You can also apply at https://www.papamurphiowa.com 
 
Starting Pay: $45,000.00 - $50,000.00 per year, plus phone reimbursment, automatic $500 raises every 6 months for 3 years.
Pay may depend on skills and/or qualifications 
 
Multi-Unit Manager
&ldquo;You are applying for work with BES-t Investments LLC, a franchisee of Papa Murphy&rsquo;s, not Papa Murphy&rsquo;s International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.&rdquo; 
 
Summary Description
The Multi-Unit Manager role is responsible for all facets of the operation for an assigned Papa Murphy&rsquo;s store, while supervising multiple other store locations. The Multi-Unit Manager is responsible for continually promoting a store culture that embraces the company&rsquo;s core values of Quality, Service, Integrity, and Teamwork. The Multi-Unit Manager will have an Assistant Store Manager to operate their assigned PMI store location(s) while visiting other locations he/she is designated to supervise. This role will perform all the duties listed below and may have other job-related duties as directed by immediate supervisor. 
Duties and Responsibilities
<ul><li>Oversight of the efficient and cost-effective operation of assigned store(s), which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste.
</li><li>Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with Papa Murphy's and local health department standards.
</li><li>Review and confirm the accuracy of all reports prepared by Store Managers to track metrics including food cost, waste, sales, inventory and hours worked by team members.
</li><li>Coordinate work with Store Managers to promote efficiency of operations, optimum food and labor costs, and maintain fair and consistent treatment of team members.
</li><li>Assist at the front of the house as needed making pizzas and ensuring that pizza assembly times are maintained.
</li><li>Monitor cash procedures in the store(s) and ensure accuracy of bank deposits, cash drawers, and justifies all cash variances.
</li><li>Hold Store Managers accountable for tracking and reconciling all promotion coupons and gift certificates and balancing them with daily sales reports.
</li><li>Ensure Store Managers prepare and post the weekly schedules for store personnel at least one week in advance.
</li><li>Approve work schedules for Store Managers.
</li><li>Improve operational levels within the stores using QSC Reports in stores.
</li><li>Communicate status of store(s) to Supervisor on a consistent basis.
</li><li>Hold Store Managers accountable for recruitment, training and retention.
</li><li>Evaluate work performance of Store Managers, conducting performance evaluations, and handling corrective disciplinary action of Store Managers.
</li><li>Ensure all stores comply with federal, state and local labor laws.
</li><li>Monitor and manage Market Force and InMoment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction.
</li><li>Participate in sales building plans and local store marketing (LSM) activities for the market.
</li><li>Exhibit the utmost professionalism and maintain total customer satisfaction while training store personnel to do the same.
</li>Maintain a professional appearance at all times by wearing clean and wrinkle-free approved Papa Murphy's uniforms and complies with Papa Murphy's grooming standards 
<li>
</li></ul>Required Qualifications
<ul><li>Education:
</li><li>High school diploma or general education degree (GED) required.
</li><li>Experience:
</li><li>2 years operations experience as a manager in a Papa Murphy's, or similar store. Prefer multi-unit management experience.
</li><li>Degrees, Licensure, and/or Certification:
</li><li>ServSafe Certification required
</li><li>Knowledge, Skills, and Abilities:
</li><li>Must be able to pass criminal background check.
</li><li>Must demonstrate integrity, honesty, and strong leadership.
</li><li>Ability to supervise multiple Store Managers or Assistant Managers in conjunction with supervision of additional team members.
</li><li>Ability to communicate effectively both verbally and in writing.
</li><li>Excellent customer service skills and ability to manage various difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; and respond to requests for service and assistance with ease.
</li><li>Basic computer skills, including MS Word, Excel, Outlook, and POS
</li><li>Basic reading and math skills, including weights and measurements.
</li><li>Knowledge of store financials, P &amp; L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations.
</li></ul>Other Requirements:
<ul><li>Must be able to travel, by air and car, for business purposes.
</li><li>Ability to complete all required reports on a timely basis.
</li><li>Ability to maintain prompt regular attendance.
</li><li>Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms.
</li><li>Occasionally required to bend and stoop; kneel or crouch.
</li>Must be able to lift and/or move up to 30 pounds. 
<li>
</li></ul>The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>

Multi Unit Manager

SSP America

<div><div><h2 class="jobSectionHeader">Join Our Team as a Multi-Unit Restaurant Manager in a dynamic airport restaurant environment!</h2></div><div><div><div><ul><li>
$85,000 - $90,000 / year</li><li>
Potential for quarterly and year-end super bonuses</li><li>
Multi-unit, multi-brand dynamic company culture</li><li>
Opportunity for Career Growth</li><li>
Comprehensive Benefits Package</li></ul> 
Are you an experienced foodservice professional with a passion for high-volume and a knack for leadership? We have an exciting opportunity for a Multi-Unit Restaurant Manager at Boston Logan International Airport (BOS). If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you! 
What You&rsquo;ll Do:<ul><li>
Manage All Front of House and Kitchen Activities</li><li>
Focus on the Food</li><li>
Cost Control</li><li>
Lead and Develop Restaurant General Manager Team</li><li>
Implement and maintain</li><li>
Systems and Processes</li><li>
Merchandising and Displays</li><li>
Office Management</li><li>
Forecasting and Budgeting</li><li>
Problem Solving</li></ul></div></div><div><div> 
What We&rsquo;re Looking For:
Experience:<ul><li>
Minimum seven (7) years in restaurant/food service in a management/supervisory capacity.</li><li>
Minimum five (5) Years in a Restaurant General Manager capacity in a full-service restaurant w/ bar environment required.</li><li>
Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired.</li><li>
Technical Training: Full Service and Quick Service restaurant experience preferred. Culinary background is desirable.</li><li>
Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.</li><li>
Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.</li><li>
Finance: P&amp;L expert level with ability to teach and coach General Managers</li><li>
Educational Background: High School Diploma or equivalent, associate&rsquo;s degree or equivalent coursework preferred.</li></ul> 
Why Join Us?<ul><li>
Dynamic Environment: Work in the fast-paced and exciting setting of a major airport.</li><li>
Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!</li><li>
Competitive Compensation: Salary + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program.</li></ul> 
Ready to Apply?
If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now! 
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.</div></div></div></div>

Multi-Unit Restaurant Manager

H&R Block

<div>Our Company:
At H&amp;R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&amp;R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day:
Joining us as a Multi-Unit Team Leader, you&rsquo;ll provide leadership over three H&amp;R Block tax offices. Using your people management experience and passion for helping people, you&rsquo;ll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.
You&rsquo;ll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.
You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.
What you'll bring to the team...:
<ul><li>Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders</li><li>
Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement</li><li>
Assist DGM in recruiting and interviewing candidates for tax office associate positions</li><li>
Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns</li><li>
Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions</li><li>
Lead daily team meetings and communicate essential information to tax office associates</li><li>
Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices</li><li>
Travel between offices as required</li><li>
Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment*</li></ul>
Your Expertise:<ul><li>
People management experience, with the demonstrated ability to grow and develop associates</li><li>
Demonstrated aptitude for growth plan execution and ability to lead towards growth culture</li><li>
Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision</li><li>
Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs</li><li>
Computer proficient with the ability to use MS Office</li><li>
Bachelor&rsquo;s degree in a related field, or high school diploma with the equivalent combination of experience</li><li>
Successful completion of the H&amp;R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)1</li></ul>
It would be even better if you also had...:
<ul><li>Multi-unit people management experience in the retail, restaurant, banking, or other related industry</li></ul>
Why work for us:
At H&amp;R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.<ul><li>
Employee Assistance Program with Health Advocate.</li><li>
Wellbeing program, BetterYou, to help you build healthy habits.</li><li>
Neurodiversity and caregiver support available to you and your family.</li><li>
Various discounts on everyday items and services.</li><li>
Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.</li><li>
Check out all available benefits at www.blockbenefits.com.</li></ul> 
The Community You Will Join:
At H&amp;R Block we remain committed to building a Connected Culture &mdash; one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&amp;R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you&rsquo;re looking to make an impact, H&amp;R Block is the place for you.<ul><li> 
Enrollment in or completion of the H&amp;R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.</li></ul></div>

Multi-Unit Team Leader Hrly

Planet Fitness

<div>Position: District Manager
Reports to: Regional Director
Department: Field Operations
Job Overview:
IGNITE Fitness Holdings is a leading private-equity-backed franchisee of Planet Fitness, representing 130+ locations across 6 US States and 3 Canadian Provinces. We are seeking candidates for the role of District Manager. This individual will serve as the leader responsible for driving district sales and profit plans to budget through successful leadership, strategic organizational plans, customer service, and outstanding execution of all field operations and strategies consistently across a group of Planet Fitness locations. The business is growing rapidly with strong market penetration, new locations opening and potential acquisitions. The position will report to the Regional Director.
What you Will Do:<ul><li>
Analyze and manage financial results to ensure maximum profits while balancing member and team satisfaction</li><li>
Monitor progress towards the district goals and assign employees to meet those objectives</li><li>
Perform routine club visits to evaluate performance, complete standardized assessments, and review checklists to uphold brand standards and operational excellence</li><li>
Exercise good judgment and decision-making pertaining to all employee relations and personnel actions in order to develop attitudes of enthusiasm and professionalism to foster a T.E.A.M. environment.</li><li>
Identify and execute hiring, terminations, promotions, performance management and other employee status changes</li><li>
Ensure clubs are open during correct hours and staffed appropriately</li><li>
Identify and execute hiring, terminations, promotions, performance management and other employee status changes</li><li>
Demonstrate strong leadership, communication, and motivational skills</li><li>
Display a strong commitment to customer service and the Planet Fitness culture.</li><li>
Provide the highest quality of customer service, including monitoring member interactions to ensure training and coaching needs are met
</li><li>Interview and select candidates for open positions</li><li>
Conduct GM Performance Reviews on an annual basis</li><li>
Manage the payroll budget each month for the district</li><li>
Utilize reporting and merchandising strategy to increase YOY retail sales</li><li>
Partner with Club Managers and Field Marketing and Corporate Sales to develop and execute lead generation strategies for corporate partnerships, driving monthly revenue and sustaining long-term EFT growth</li><li>
Drive a consistent pipeline of high-impact, revenue-generating field marketing events across the district, aligning efforts with club goals and community engagement strategies</li><li>
Coordinate with Operations Excellence Department to audit and follow up on employee training progress</li><li>
Manage multiple projects and priorities at one time</li><li>
Effectively partner and collaborate with all cross functional areas and departments
</li><li>Manage budgets and outperform key performance indicators and P&amp;L expectations to achieve business objectives</li><li>
Leverage maintenance reporting tools and coordinate with corporate partners and the Facilities Team to ensure timely resolution of issues, maintaining high club standards and delivering exceptional member experience</li><li>
Travel to all clubs located in respective district. May require overnight stays.</li><li>
Spend approximately 80% of work time in clubs and 20% in office</li><li>
Be adaptable to a changing work environment</li><li>
Maintain in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law</li></ul> 
What Describes You: 
<ul><li>
You value Teamwork, Excellence, Accountability, and being Member-Focused</li><li>
You have a passion for health and fitness, and you believe in no judgment</li><li>
Reside in the market you are managing</li><li>
Possess a &ldquo;clean&rdquo; driving record</li><li>
You understand working weekend shifts is expected at times depending on staffing, performance, and other business needs</li><li>
You are seeking a career path more than a job</li><li>
You are an initiative-taker who thrives in a demanding environment, and you are eager to make your impact on a rapidly growing organization</li><li>
You have strong oral and written communication skills with an innate attention to detail</li><li>
You are organized and you can prioritize multiple tasks, pivot on the fly, and get stuff done</li></ul> 
Additional Notes:<ul><li> 
Travel: You will travel to all clubs located in respective district. May require overnight stays. Occasionally, you may be asked to assist other locations or regions based on business needs as well assisting in local community events that may be offsite.</li><li>
Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.</li><li>
Direct Reports: This position has direct supervisory responsibilities of multiple club team members including (depending on staffing levels by club) an assistant manager, a front desk lead, and front desk associates</li><li>
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice</li></ul> 
Perks &amp; Benefits 
<ul><li>
Competitive Salary &amp; 401K plan
</li><li>Employee-Linked Incentive Program
</li><li>Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness</li><li>
Paid Time Off benefits
</li><li>Free Black Card membership and fun exercise incentives</li></ul> 
What You Have Done:<ul><li>
At least 3 years of experience serving in a general manager role in a multi-unit retail environment with progressively responsible retail experience is preferred</li><li>
Proven experience managing and developing productive management teams through exceptional leadership and effective coaching skills</li><li>
Must possess excellent business acumen, forecasting, strategic ability and management skills</li><li>
Must have a proven track record of achieving business results</li><li>
Should possess strong negotiation, influential, and organizational skills</li><li>
Is a creative thinker with strategic vision and strong initiative</li><li>
Demonstrates experience in managing a budget for multi-unit retail locations</li><li>
Must have demonstrated success providing 5-star customer service</li><li>
Proficient in implementing and enforcing policies &amp; procedures</li><li>
Bachelor's Degree (B.S) in marketing, sales, management or a similar discipline from a four-year university or equivalent experience is preferred</li><li>
A proven track record of strong performance in driving performance and key field operations metrics</li><li>
Proficient in Excel, PowerPoint, Word, and other MS Office applications</li><li>
Demonstrated experience in successful rollout and implementation of area-wide retail location presentations, sales, operating discipline, and communications initiatives</li><li>
Outstanding leadership skills. Inspiring interpersonal effectiveness to lead a team, train talent and effect change. Track record of building talent. Able to balance the need of delivering creative experience, and a profitable result</li><li>
Ability to manage the overall operations of multiple retail locations independently</li><li>
Experience analyzing financial reports in a complex, fast-paced multi-unit environment</li></ul></div>

District Manager

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