multi unit operations manager

Amber Group

<div>
 
 The General Manager oversees all operations and drive business growth for our company in Dubai. The General Manager will provide strategic leadership, manage a team of managers across multiple departments, and ensure superior operations, profitability, and customer satisfaction.
 
 
 
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 Develop and execute strategic business plans to achieve revenue, profit, and growth objectives for the Dubai business unit
 </li>
 <li>
 Oversee all operations including sales, marketing, compliance, mid office operations and risk
 </li>
 <li>
 Recruit, train, motivate, and manage a high-performing team of department managers and staff
 </li>
 <li>
 Implement effective processes, policies, and systems to optimize efficiency and productivity
 </li>
 <li>
 Analyze financial data and KPIs to make informed business decisions that maximize profitability
 </li>
 <li>
 Ensure compliance with all relevant laws, regulations, and internal policies
 </li>
 <li>
 Identify opportunities for growth, new products/services, and process improvements
 </li>
 <li>
 Manage relationships with key clients, partners, vendors, and stakeholders
 </li>
 <li>
 Prepare comprehensive reports on performance, risks, and future projections for senior leadership
 </li>
 <li>
 Provide hands-on leadership, coaching, and conflict resolution as needed
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Management or related field; MBA preferred
 </li>
 <li>
 8+ years of progressive management experience, preferably in multi-unit operations
 </li>
 <li>
 Proven track record of achieving revenue, profit, and business growth targets
 </li>
 <li>
 Strategic thinking abilities to develop and execute effective business strategies
 </li>
 <li>
 Strong leadership, coaching, and people management capabilities
 </li>
 <li>
 Financial management, budgeting, and forecasting skills
 </li>
 <li>
 Excellent communication, presentation, and negotiation skills
 </li>
 <li>
 Proficient in MS Office and business intelligence tools
 </li>
 <li>
 Knowledge of UAE/GCC business practices and regulations
 </li>
 </ul>
 
 
 
 
 The ideal candidate will be a results-driven leader with exceptional management abilities to drive operational excellence and profitability in a fast-paced business environment.
 
</div>

General Manager

Papa Murphy's

<div>Tired of working for Bosses?
We Develop Leaders That Influence People. We pave the way for opportunity.
&quot;If you want to do something you have never done, you have to BE someone you have never BEEN&quot; 
 
Come be a part of an uncommon experience. We flip the Triangle upside-down.
?Click here to learn about the Upside-down Triangle. 
 
Multi-Unit Manager Papa Murphy's Pizza
Papa Murphy's is currently recruiting a Multi-Unit General Manager to lead multiple stores. The successful candidate will ideally possess 5 years experience as a restaurant leader or full service concept, the ability to influence, mentor and serve team members effectively. 
 
Our General Managers starting base salary is $45K to $50K per year depending on qualification, health benefits, vacation and monthly bonus pay available for successful customer service scores, food and labor cost management. We also have cell phone pay. Developing Leaders is our mission. 
 
Coaching and Training:
Tired of working for bosses? As the owner of Papa Murphy's I am dedicated to training up our management staff with the best service industry leadership training academy in Iowa.
We founded The Restaurant Leadership Academy for the purpose of helping leaders get unstuck and over the hump to find their way in the service industry.
Also see: https://www.joelsmithcoach.com/papa 
 
You will receive professional one on one and group leadership development training as part of your employment with our company from an accomplished John Maxwell Certified Coach and Trainer with over 30 years of experience in the restaurant industry. 
 
Within our 8 stores we have over 75+ years of leadership (GM or higher) experience on our staff. Leadership doesn't happen by mistake! Leaders are not born, they are developed! 
 
Our Purpose Statement:
We exist to impact our people by inspiring personal growth.
Empowered team members create great customer experiences. 
 
Our Core Values:
<ul><li>Trust is the foundation to leadership.
</li><li>Modeling the right things, shapes the right behavior.
</li><li>Equipping our people to achieve personal excellence.
</li>Putting our people first through encouragement and support. 
<li>
</li></ul> 
If you are interested in applying for a management position with our company please reply with your resume for consideration.
Job Type: Full-time 
 
You can also apply at https://www.papamurphiowa.com 
 
Starting Pay: $45,000.00 - $50,000.00 per year, plus phone reimbursment, automatic $500 raises every 6 months for 3 years.
Pay may depend on skills and/or qualifications 
 
Multi-Unit Manager
&ldquo;You are applying for work with BES-t Investments LLC, a franchisee of Papa Murphy&rsquo;s, not Papa Murphy&rsquo;s International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.&rdquo; 
 
Summary Description
The Multi-Unit Manager role is responsible for all facets of the operation for an assigned Papa Murphy&rsquo;s store, while supervising multiple other store locations. The Multi-Unit Manager is responsible for continually promoting a store culture that embraces the company&rsquo;s core values of Quality, Service, Integrity, and Teamwork. The Multi-Unit Manager will have an Assistant Store Manager to operate their assigned PMI store location(s) while visiting other locations he/she is designated to supervise. This role will perform all the duties listed below and may have other job-related duties as directed by immediate supervisor. 
Duties and Responsibilities
<ul><li>Oversight of the efficient and cost-effective operation of assigned store(s), which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste.
</li><li>Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with Papa Murphy's and local health department standards.
</li><li>Review and confirm the accuracy of all reports prepared by Store Managers to track metrics including food cost, waste, sales, inventory and hours worked by team members.
</li><li>Coordinate work with Store Managers to promote efficiency of operations, optimum food and labor costs, and maintain fair and consistent treatment of team members.
</li><li>Assist at the front of the house as needed making pizzas and ensuring that pizza assembly times are maintained.
</li><li>Monitor cash procedures in the store(s) and ensure accuracy of bank deposits, cash drawers, and justifies all cash variances.
</li><li>Hold Store Managers accountable for tracking and reconciling all promotion coupons and gift certificates and balancing them with daily sales reports.
</li><li>Ensure Store Managers prepare and post the weekly schedules for store personnel at least one week in advance.
</li><li>Approve work schedules for Store Managers.
</li><li>Improve operational levels within the stores using QSC Reports in stores.
</li><li>Communicate status of store(s) to Supervisor on a consistent basis.
</li><li>Hold Store Managers accountable for recruitment, training and retention.
</li><li>Evaluate work performance of Store Managers, conducting performance evaluations, and handling corrective disciplinary action of Store Managers.
</li><li>Ensure all stores comply with federal, state and local labor laws.
</li><li>Monitor and manage Market Force and InMoment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction.
</li><li>Participate in sales building plans and local store marketing (LSM) activities for the market.
</li><li>Exhibit the utmost professionalism and maintain total customer satisfaction while training store personnel to do the same.
</li>Maintain a professional appearance at all times by wearing clean and wrinkle-free approved Papa Murphy's uniforms and complies with Papa Murphy's grooming standards 
<li>
</li></ul>Required Qualifications
<ul><li>Education:
</li><li>High school diploma or general education degree (GED) required.
</li><li>Experience:
</li><li>2 years operations experience as a manager in a Papa Murphy's, or similar store. Prefer multi-unit management experience.
</li><li>Degrees, Licensure, and/or Certification:
</li><li>ServSafe Certification required
</li><li>Knowledge, Skills, and Abilities:
</li><li>Must be able to pass criminal background check.
</li><li>Must demonstrate integrity, honesty, and strong leadership.
</li><li>Ability to supervise multiple Store Managers or Assistant Managers in conjunction with supervision of additional team members.
</li><li>Ability to communicate effectively both verbally and in writing.
</li><li>Excellent customer service skills and ability to manage various difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; and respond to requests for service and assistance with ease.
</li><li>Basic computer skills, including MS Word, Excel, Outlook, and POS
</li><li>Basic reading and math skills, including weights and measurements.
</li><li>Knowledge of store financials, P &amp; L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations.
</li></ul>Other Requirements:
<ul><li>Must be able to travel, by air and car, for business purposes.
</li><li>Ability to complete all required reports on a timely basis.
</li><li>Ability to maintain prompt regular attendance.
</li><li>Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms.
</li><li>Occasionally required to bend and stoop; kneel or crouch.
</li>Must be able to lift and/or move up to 30 pounds. 
<li>
</li></ul>The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>

Multi Unit Manager

Confidential

<div>
 
 
 Note: This role requires relocation to Baghdad, Iraq.
 
 
 
 
 
 
 
 Role Purpose
 
 
 
 Area Manager will manage, lead, and support a group of restaurants (10&ndash;12 locations), ensuring excellence in four key pillars: Team, Sales, Profit, Customer &amp; Operational Excellence. This position plays a strategic and hands-on role in driving business success through strong leadership, planning, coaching, and execution.
 
 
 
 
 
 
 Key Responsibility Areas
 
 
 
 
 Planning &amp; Organizing
 
 
 <ul>
 <li>
 Partner with Restaurant General Managers to set annual and monthly business plans.
 </li>
 <li>
 Conduct regular business reviews and performance check-ins with each restaurant.
 </li>
 </ul>
 
 
 Sales &amp; Financial Excellence
 
 
 <ul>
 <li>
 Support marketing plan execution and new product launches.
 </li>
 <li>
 Monitor competitor activity and share market intelligence.
 </li>
 <li>
 Conduct P&amp;L reviews, coach restaurant managers on corrective actions.
 </li>
 <li>
 Track sales, labor, inventory, and cost controls to meet financial targets.
 </li>
 <li>
 Ensure compliance with cash handling, audits, and control standards.
 </li>
 </ul>
 
 
 Restaurant &amp; Customer Excellence
 
 
 <ul>
 <li>
 Champion customer service standards and resolve serious customer issues.
 </li>
 <li>
 Monitor KPIs, analyze trends, and lead continuous improvement efforts.
 </li>
 <li>
 Ensure team readiness for all audits (health, labor, etc.).
 </li>
 <li>
 Support technology use (POS, operational systems) and maintenance scheduling.
 </li>
 <li>
 Lead customer satisfaction initiatives - accuracy, speed, courtesy, cleanliness.
 </li>
 </ul>
 
 
 People Management &amp; Team Development
 
 
 <ul>
 <li>
 Drive team engagement based on employee feedback surveys.
 </li>
 <li>
 Identify and develop high-potential team members.
 </li>
 <li>
 Ensure completion of training and development plans.
 </li>
 <li>
 Lead performance evaluations, succession plans, and compliance with safety procedures.
 </li>
 <li>
 Address team issues in collaboration with HR and operations leadership.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required (Business, Hospitality or related field preferred).
 </li>
 <li>
 5&ndash;6 years of experience in multi-unit operations, ideally within the food service, hospitality, or retail sector.
 </li>
 <li>
 Proven ability to manage teams, deliver KPIs, and build customer-focused cultures.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 
 Communication:
 
 Able to tailor communication across levels and contexts.
 </li>
 <li>
 
 Emotional Intelligence:
 
 Self-aware, empathetic, and emotionally adaptable.
 </li>
 <li>
 
 Collaboration:
 
 Builds inclusive, high-performing teams.
 </li>
 <li>
 
 Change Management:
 
 Drives adoption and adapts teams through change.
 </li>
 <li>
 
 Execution &amp; Results Orientation:
 
 Tracks metrics, balances long-term vs short-term wins.
 </li>
 <li>
 
 Leadership &amp; Influence:
 
 Inspires teams beyond authority.
 </li>
 <li>
 
 Commercial Acumen:
 
 Strong understanding of business drivers.
 </li>
 <li>
 
 Strategic Thinking:
 
 Translates business priorities into actionable goals.
 </li>
 <li>
 
 Decision-Making:
 
 Makes timely, data-driven decisions aligned with policy.
 </li>
 </ul>
 
 
 
 
 
 Language Requirements:
 
 Fluent in English and Arabic.
 
 
 
 Tech Skills:
 
 Proficient in Microsoft Office; comfort with POS and operational systems.
 
 
 
 Mobility:
 
 Willingness to travel within the assigned area.
 
</div>

Area Manager (Relocation to Baghdad, Iraq)

GoodVets

<div></div><div><div><div>District Manager

Remote- New York, NY/Washington D.C./Columbus, OH, other East Coast and Mid-Atlantic major cities may be considered<div> 

About GoodVets

GoodVets is an organization of modern, design-forward animal hospitals. Our hospitals deliver best-in-class pet care while empowering veterinarians through ownership, leadership, and autonomy.

Backed by leading private equity partners General Atlantic and SkyKnight Capital, GoodVets is rapidly expanding nationwide and redefining what it means to lead in veterinary medicine &mdash; combining medical excellence, results-driven operations, and a deep pride in our teams and hospitals. 


About the Role

The District Manager is the primary point of contact connecting our hospitals and hospital teams to the operational and performance objectives of the business. Each District Manager acts in partnership with local Hospital Operations Managers (HOMs) and lead veterinarians, ensuring operational excellence, hospital financial performance, and an exceptional client and employee experience across hospitals within their district.

As a District Manager, you'll be responsible for driving hospital performance by monitoring and improving key operating metrics, developing strong leaders, and implementing consistent operational standards at each of your hospitals. You will collaborate across the organization to deliver on GoodVets' mission of elevating the veterinary experience. 


Your Impact
<ul>
<li>Own financial and operational performance: Ensure hospitals meet or exceed budgeted goals for revenue, EBITDA, and key KPIs (ARPA, utilization, NPS, retention).</li>
<li>Lead and develop local hospital leaders: Mentor and grow Hospital Operations Managers into confident, consistent and effective operators.</li>
<li>Partner with veterinarians: Collaborate closely with Partner DVMs to optimize clinic performance, culture, and care.</li>
<li>Drive operational excellence: Ensure hospital teams are following consistent SOPs and that each hospital delivers an exceptional client experience.</li>
<li>Problem-solve and execute: Identify opportunities, remove barriers, and act decisively to improve operations across your district.</li>
<li>Collaborate cross-functionally: Partner with Recruiting, HR, Finance, and Medical Operations teams to align on priorities and staffing.</li>
<li>Champion culture and engagement: Promote a positive, collaborative environment that drives retention and performance.</li></ul> 


What You'll Bring
<ul>
<li>5+ years of multi-unit veterinary, healthcare or other multi-site operations leadership experience with proven success managing distributed clinic or hospital portfolios.</li>
<li>Strong understanding of clinic operations and levers that impact KPIs and profitability.</li>
<li>Financial acumen &mdash; ability to analyze P&amp;L statements and translate data into action.</li>
<li>Excellent communication, influence, and relationship-building skills.</li>
<li>Experience managing and developing field-based leaders.</li>
<li>Strong organizational and prioritization skills in a fast-paced, growth environment.</li>
<li>Passion for animals and veterinary care &mdash; and a desire to elevate the profession.</li></ul> 


What We Offer
<ul>
<li>Competitive, market-leading base salary</li>
<li>Goal-driven quarterly performance bonus</li>
<li>Unlimited Paid Time Off</li>
<li>Comprehensive medical, dental, and vision insurance</li>
<li>401(k) with company match</li>
<li>Employee discounts on veterinary services and products</li>
<li>A culture centered on leadership, results, and pride in excellence</li>
</ul>
</div></div></div><div></div>If this sounds like the adventure you've been searching for, we can't wait to connect with you. Apply today and let's make an impact, together!</div>

District Manager

Binge Consulting

Position Summary:The Head of Operations is responsible for overseeing the end-to-end operations of all QSR outlets, ensuring seamless execution, profitability, and brand consistency. This role involves strategic planning, operational excellence, team leadership, and continuous improvement to deliver superior customer experience and achieve business goals.Key Responsibilities:1. Operational Leadership<ul><li>Oversee day-to-day operations of multiple QSR outlets across regions.</li><li>Implement SOPs and ensure adherence to brand standards, hygiene, and quality.</li><li>Monitor and analyze operational performance metrics (sales, wastage, customer satisfaction, etc.).</li></ul>2. Business Performance &amp; Strategy<ul><li>Drive revenue growth and profitability across all stores.</li><li>Develop and execute strategies for expansion, cost control, and process optimization.</li><li>Coordinate with marketing and product development teams for menu innovation and promotions.</li></ul>3. People Management<ul><li>Lead, train, and motivate Area Managers, Store Managers, and front-line teams.</li><li>Build a strong leadership pipeline through coaching and performance reviews.</li><li>Foster a culture of accountability, teamwork, and service excellence.</li></ul>4. Compliance &amp; Quality Assurance<ul><li>Ensure compliance with FSSAI, labor laws, and all regulatory standards.</li><li>Maintain consistent product quality, cleanliness, and safety standards.</li><li>Conduct regular audits and surprise inspections at outlets.</li></ul>5. Supply Chain &amp; Inventory<ul><li>Coordinate with procurement for timely availability of raw materials and supplies.</li><li>Monitor inventory management systems to minimize waste and pilferage.</li><li>Implement cost-efficient supply chain practices.</li></ul>6. Customer Experience &amp; Feedback<ul><li>Drive customer satisfaction through operational excellence and service improvement initiatives.</li><li>Analyze feedback and implement corrective actions for recurring issues.</li></ul>Key Skills &amp; Competencies:<ul><li>Strong leadership and multi-unit management experience.</li><li>Excellent analytical and decision-making skills.</li><li>Knowledge of QSR trends, food safety, and quality management.</li><li>Financial acumen and P&amp;L management skills.</li><li>Strong communication, negotiation, and interpersonal abilities.</li></ul>Qualifications &amp; Experience:<ul><li>Graduate/Postgraduate in Hotel Management, Business Administration, or related field.</li><li>Minimum 8&ndash;12 years of experience in QSR or casual dining industry, with at least 3&ndash;5 years in a senior operations role.</li><li>Experience handling multi-location operations preferred.</li></ul>Job Type: Full-timePay: &#8377;50,000.00 - &#8377;60,000.00 per monthWork Location: In person

Head of Operations(QSR )

White Cap

<div>A position at White Cap isn&rsquo;t your ordinary job. You&rsquo;ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job Summary
Responsible for overseeing and driving operational excellence within a designated region.
Major Tasks, Responsibilities and Key Accountabilities
<ul><li>Drives operational strategies and projects across a team of District Operations Managers (DOMs) to achieve KPIs and strategic goals.</li>
<li>Implements processes to enhance operational sales performance, assessing team productivity and fostering a culture of excellence.</li>
<li>Executes company strategy through playbooks, training programs, and long-term associate development.</li>
<li>Advocates for company policies and practices, communicating insights and recommendations to leadership teams.</li>
<li>Cultivates a collaborative culture, working closely with sales teams and corporate functions to maintain operational standards.</li>
<li>Manages human resources processes for operations associates, ensuring a strong leadership bench and strategic alignment.</li>
<li>Leads change initiatives and operational transformations to support growth objectives.</li>
<li>Supports mergers and acquisition activities through due diligence and market analysis.</li>
<li>Ensures consistent operational practices and safety compliance across the region.</li>
<li>Partners with sales teams to enhance customer service and drive sales growth initiatives.</li>
</ul>Nature and Scope
<ul><li>Solutions require analysis and investigation.</li>
<li>Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. May recommend/make decisions regarding new programs/initiatives that have significant impact to the business and carry consequences in unsuccessful endeavors.</li>
<li>Manages a larger team or multiple small teams through direction of subordinate management and/or supervisory staff.</li>
</ul>Work Environment
<ul><li>Usually located in a comfortable environment but with regular exposure to factors causing moderate physical discomfort, such as dust, fumes, or odors.</li>
<li>Frequent periods are spent standing or sitting in the same location with some opportunity to move about. Occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds).</li>
<li>Typically requires overnight travel more than 50% of the time.</li>
</ul>Education and Experience
Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.
Preferred Qualifications
<ul><li>Proven operational leadership with a track record of successfully managing multi-unit teams.</li>
<li>Proficiency in operational analysis, performance metrics, and data-driven decision making.</li>
<li>Ability to align operational strategies with business objectives and contribute to long-term planning.</li>
<li>Proficiency in project management methodologies to oversee and execute operational projects effectively.</li>
<li>Deep understanding of the industry best practices and trends in operations management.</li>
</ul>If you&rsquo;re looking to play a role in building America, consider one of our open opportunities. We can&rsquo;t wait to meet you.
Functional Area Field Operations
Work Type Hybrid
Recruiter Lanaro, Gabriela
Req ID WCJR-028772
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.</div>

Regional Operations Manager

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