multifamily property manager

USA Properties Fund

<div><p>ASSISTANT COMMUNITY MANAGER - Vintage Crossing<br>
<br>
USA MULTIFAMILY MANAGEMENT, INC. is engaged in the management of residential multifamily communities. We develop, build, own and manage our properties. Our properties are located throughout California and Nevada and range in size from 52 units to 397 units. We specialize in Tax Credit; Section 42 properties (LIHTC &ndash; Low Income Housing Tax Credit). USA Multifamily Management is a subsidiary of USA Properties Fund, Inc., a full-service, fully diversified, privately owned real estate investment and development organization.</p><br>
<p>
When you join the USA team, you'll find a collaborative work environment and the opportunity to develop your talents in an organization that provides needed services to those in our communities.</p>
<p>
We also offer:</p>
<ul>
<li>Medical, dental, vision, and chiropractic insurance.</li>
<li>Paid time off, including holidays and 8 hours of paid volunteer time per year.</li>
<li>Unpaid time off.</li>
<li>Bonus program eligibility.</li>
<li>A wellness incentive program.</li>
<li>401(k) retirement savings plan with company match.</li>
<li>Life insurance</li>
<li>Pre-tax healthcare and dependent care flexible spending accounts.</li>
<li>Regular training opportunities and career development planning.</li>
<li>Tuition assistance and professional designation reimbursement.</li>
<li>A scholarship opportunity for dependents of full-time employees.</li>
<li>An employee referral bonus program.</li>
<li>Employee Recognition and Appreciation Events</li></ul><br>
<p></p>
<p>
Learn more about working for USA at: https://www.usapropfund.com/careers.asp</p><br>
<p></p>
<p>
We are seeking an Assistant Community Manager for our 161 Unit Senior Community located in Canoga Park, CA. The Assistant Community Manager will report to the Community Manager. This is a non-exempt position, with a full-time work schedule of 8:00am - 5:00 pm, 40 hours per week. We offer a competitive salary, depending on experience, $26 to $27 per hour.</p>
<p><b>
 Essential Duties and Responsibilities:</b></p>
<p>
The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.</p><br>
<p></p>
<ul>
<li>Maintains compliance with all general and community-specific regulations. This may include LIHTC at varying levels of the area median income, Bond, MHP, RHCP, and/or HOME program requirements.</li>
<li>Ability to understand and present information</li>
<li>Ensures paperwork is completed accurately and processed as directed by the Community Manager, Compliance Department and/or third party.</li>
<li>Ensures initial applications are completed within two weeks of application date and completes resident recertifications on time each</li>
<li>Capacity to work on multiple tasks at the same time while balancing work quality with meeting deadlines.</li>
<li>Ability to use critical thinking to solve problems</li>
<li>Works collaboratively with others to reach a community/company goals.</li>
<li>Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li>
<li>Consistent efforts to maximize rental income.</li>
<li>Supports with reviewing the aged receivables report regularly and collecting outstanding balances from existing and past residents</li>
<li>Assists community manager with review of community financials and expenses.</li>
<li>Ability to post resident rent payments; posting subsidy/housing rent payments where applicable.</li>
<li>Develops and maintain positive, professional relationships with internal and external stakeholders.</li>
<li>Handles resident complaints, concerns, and special requests as directed by the Community Manager</li>
<li>Monitors marketing efforts and develop new strategies as</li>
<li>Responds to incoming leasing inquiries (waitlist, telephone, email, walk-in), and maintains a current database of all traffic-related activities.</li>
<li>Completes required monthly</li>
<li>Uses proper personal protective equipment (PPE) when completing a task</li>
<li>Addresses and reports any potential safety hazards to supervisors immediately upon discovery</li></ul><br>
<div><br>
REQUIRED SKILLS:<br>
<ul><li>A minimum of six (6) months of on-site property management experience at a Tax Credit; Section 42 property (LIHTC - Low Income Housing Tax Credit)</li><li>Computer skills in Microsoft Word, Excel and Outlook</li></ul><br>
EXPERIENCE &amp; EDUCATION:<br>
<ul><li>Strong skills in customer service and sales</li><li>Experience in YARDI Voyager is a plus</li><li>Must have a valid driver&rsquo;s license from the state in which you reside</li><li>High School Diploma or GED preferred, but not required</li></ul><br>
TO APPLY:<br>
Attach resume to online application<br>
<br>
USA Multifamily Management, Inc. is an equal opportunity employer and a drug free work place.</div><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Assistant Community Manager - Canoga Park, CA

BH Management Services, LLC

Description
<br><div><div><div>Position: Community Manager<br>
</div></div><p></p><div><div>JOB TITLE: Community Manager
</div></div><div><div>REPORTS TO: Regional Manager
</div></div><div><div>DIRECT REPORTS: Yes<br>
</div></div><p></p><div><div><b>Who We Are
</b></div></div><div><div>BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the &ldquo;Best Workplace for Women,&rdquo; &ldquo;Best Workplace for Millennials,&rdquo; and &ldquo;Best Workplaces for Diversity.&rdquo; Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.
</div></div><div><div>BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we&rsquo;ve come and are ready to tackle what&rsquo;s next. Come join us!
</div></div><div><div><b>Role Overview
</b></div></div><div><div>As the Community Manager, you&rsquo;ll have a big mission. If you choose to accept it, your mission will be the oversight of successful day-to-day operations (financial, administrative, sales, marketing, and maintenance) while ensuring company standards are achieved and excellent customer service is delivered. Exhibits strong commitment to the service needs of the internal and external customers. Represents the company in a professional and courteous manner. As you can likely tell, 'how' things are done matters just as much as &lsquo;what&rsquo; was done here at BH!
</div></div><div><div><b>Key Responsibilities
</b></div></div><ul><li><div>Regularly inspects the property ensure company standards are being met; takes appropriate action to establish property compliance with safety, industry, and city/state/federal regulations to ensure safe and stable operation of the property at all times; identifies areas of improvement and offers suggestions to improve the efficiency, productivity and profitability of the property.
</div></li><li><div>Gathers, analyzes and interprets current market and economic trends that may impact the property and implements marketing and leasing strategies to achieve the property&rsquo;s occupancy and revenue goals. Monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data, etc. to be able to give up to date and proper information as requested.
</div></li><li><div>Develops resident retention strategies and maintains by communicating and responding to residents in a timely manner and taking necessary action to address service issues; monitors resident satisfaction in person or through follow-up calls, texts, or emails to ensure a positive living experience.
</div></li><li><div>Manages and coordinates requests for repairs and maintenance and ensures appropriate response to resident requests for service orders; verifies, inspects and confirms status of all vacant units; oversee and ensure that established preventative maintenance programs are implemented, followed and documented per BH program guidelines.
</div></li><li><div>Partners with Regional Manager to create operating income/expense budgets that reflect the owners&rsquo; objectives for property operations, cash flow requirements and leasing strategy; ensures all budgeting guidelines and financial systems relating to purchase order systems as well as expense monitoring and approval are followed as per BH policy; ensures all payables and Purchase Orders for the asset are processed timely and accurately; monitors and reviews all vendor statements balances including balance forwards.
</div></li><li><div>Reviews monthly income and expense reports and reports on any variance from budget; coordinates collection and documentation of all revenues following lease obligations of tenants and the owners&rsquo; policy on accounts receivable; collects delinquent accounts promptly in adherence to BH policy; Prepares related weekly/monthly property operational reports to include, but not limited to: petty cash, variance, leasing, renewal, financial.
</div></li><li><div>Hires, trains, supervises, develops, and mentors property staff in accordance with company policies, procedures, and directives; conducts performance evaluations, and corrective action as needed.
</div></li><li><div>Other duties as assigned.
</div></li></ul><div><div><b>You Have
</b></div></div><ul><li><div>Three years of property management experience managing up to 299 units in one community.
</div></li><li><div>Ability to travel via car or plane on an average of 20% of the time
</div></li><li><div>Advanced MS Office Word/Excel and computer technology skills
</div></li><li><div>Strong written and verbal communication skills.
</div></li><li><div>Prior leadership experience required.
</div></li><li><div>High School or GED (General Education Diploma) Required; some college preferred
</div></li><li><div>Advanced MS Office Word/Excel and computer technology skills
</div></li><li><div>Strong written and verbal communication skills.
</div></li><li><div>Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law
</div></li></ul><div><div>Seniority Level: Experienced
<br>
Industry: Property Management
<br>
Employment Type: Full-Time
<br>
Location: Onsite
</div></div><div><div><b>Work Schedule: </b>Monday-Friday (work schedule may vary).<br>
</div></div><p></p><div><div><b>BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.</b></div></div></div>
<br>Qualifications

Community Manager (61666)

Velo Residential

<p><b>Community Director</b></p><p>Velo Residential</p><p>The Community Director serves as one of the leading faces of Velo Residential, including our corporate culture, mission, and values. The purpose of the Community Director is to effectively manage and coordinate persons, and available resources to accomplish community objectives as set forth by the Regional Manager, Director of Operations, and property owner. These objectives will include maximizing occupancy levels and community values.</p><p><b>Full Job Description</b></p><p><b>Essential Duties and Responsibilities</b></p><ul><li>Conduct all business in accordance with Velo Residential policies and procedures. Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.</li></ul><p><b>FINANCIAL</b></p><ul><li>In conjunction with the Regional Manager, the Community Director will assist in formulation of budgets for each upcoming calendar year. The Community Director is responsible for staying within the established budget guidelines throughout the year.</li><li>Actively maintain and report monthly variances and narratives.</li><li>Ensures that all rents are collected when due and posted in a timely manner.</li><li>Makes sure that all bank deposits are made immediately, and deposits are recorded to the daily.</li><li>Performs evictions as required on delinquent rents.</li><li>Constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. The property manager is responsible for approving and submitting all invoices to corporate office for payment</li><li>Makes rental rate recommendations to Regional Manager.</li></ul><p><b>HUMAN RESOURCES</b></p><ul><li>Supports Regional Manager with hires, training, motivates, and supervises all on-site staff to achieve operational goals of assigned community. This includes new employee orientation and training, ongoing formal and informal performance evaluation, review, and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines.</li><li>Provides comprehensive feedback to non-performing employees. Facilitates disciplinary procedures and documentations up to and including terminations of employment if necessary.</li><li>Conducts on-going training with office staff, e.g., leasing paperwork, workplace safety, and any other type of training that may be needed daily.</li></ul><p><b>SAFETY</b></p><ul><li>Reports all liability and community incidents to the corporate office immediately. Ensures that all workers&rsquo; compensations claims are reported, and proper paperwork is completed.</li><li>Community Director will complete any pertinent safety checklists with maintenance staff.</li></ul><p><b>ADMINISTRATIVE/OFFICE</b></p><ul><li>Ensures that lease files are complete, and that completion of leases is being executed properly through BlueMoon.</li><li>Responsible for offices opening on schedule, condition of office, and model apartment.</li><li>Attends scheduled corporate management meetings.</li><li>Maintains records on all aspects of management activity on a daily, weekly, and monthly basis. Submits required reports to corporate offices on a weekly and monthly basis.</li></ul><p><b>RESIDENT RELATIONS</b></p><ul><li>Maintain a positive customer service attitude.</li><li>Periodic inspection with residents move-in/move-outs.</li><li>Review all notices to vacate to determine the cause of the move-out.</li><li>Initiate and implement policies/procedures to maintain resident communications, e.g., complaints, service requests, etc.</li></ul><p><b>MAINTENANCE</b></p><ul><li>Physically walk and inspect community on a regular basis; check on vacant apartments.</li><li>Updates board indicating vacancy status daily. Coordinates with maintenance and make-ready staff to ensure timely condition of apartments after move-out.</li><li>Work closely with Lead Maintenance to monitor and schedule all maintenance activity.</li></ul><p><b>MARKETING/LEASING</b></p><ul><li>Conduct market surveys monthly and provide trend report information. Shop competition and be aware of neighborhood market conditions.</li><li>Welcome and show community to prospective new residents. Also, handle incoming phone calls from prospective new residents and complete appropriate paperwork.</li><li>Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc.</li></ul><p><b>Job Requirements</b></p><ul><li>Minimum 3-years previous experience in Property Management or other related fields.</li><li>Must have background in supervision and successful track record of accomplishments.</li><li>Deadline and detail oriented.</li><li>Strong computer skills with proficiency in CRM and Google Docs.</li><li>Strong interpersonal &amp; communication skills with a customer service focus and attention to detail.</li><li>Employee is sometimes required to work for extended periods of times being flexible in the hours which could include nights and weekends.</li><li>Must have the ability to react and address all emergency situations in a timely manner. Must be available to handle emergency calls.</li><li>Spanish (Required).</li></ul><p><b>Position Supervision</b></p><ul><li>Employee reports directly to the Regional Manager.</li></ul><p>Job Type: Full-time</p><p>Pay: $32.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>How many years of experience do you have as a Multifamily Property Manager?</li><li>Have you managed a multifamily community with 200+ units?</li><li>Do you have experience taking over a property during a management transition or property turnaround?</li><li>Which of the following areas have you directly managed? (Select all that apply.)</li><li>Have you successfully improved occupancy, collections, or financial performance at an underperforming apartment community?</li></ul><p>Experience:</p><ul><li>Property management: 2 years (Required)</li></ul><p>Language:</p><ul><li>Spanish (Required)</li></ul><p>License/Certification:</p><ul><li>Driver's License (Required)</li></ul><p>Work Location: In person</p>

Community Director (Bilingual) - Grand Prairie, TX

29th Street Capital

<div>
 From the West Coast to the East Coast and everywhere in between, 29th Street Property Management manages diverse multifamily properties. Ranging from high-end luxury assets to small-scale properties, 29th Street continues to grow. Our multi-billion-dollar collection of properties across the nation gives us an opportunity to continue to diversify our community portfolio, making us a multifamily industry leader.
 <br/>
 <br/>
 We offer a competitive benefits package of: 15 Paid Vacation Days, 6 Paid Sick Days, 11 Paid Holidays, Immediate Eligibility for Medical, Dental and Vision Insurance, Heath Savings Account, Short Term Disability, Basic Life Insurance, Pet Insurance, 401K and more! Come join our growing team!
 <br/>
 <br/>
 <strong>
  Summary Of Position
  <br/>
  <br/>
 </strong>
 The Community Manager is responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. They are also responsible for the implementation of company policies, procedures and programs that will assure a well-managed, well-maintained property within established management operations and assuring compliance with all regulatory agencies and investors.
 <br/>
 <br/>
 <strong>
  Essential Job Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customarily and regularly exercises discretion and independent judgment in defining and achieving property objectives and has primary responsibility for evaluating those objectives and making recommendations for changes to property structure, management, and goals.
  </li>
  <li>
   Responsible for renewal offers to residents prior to lease expirations.
  </li>
  <li>
   Responsible for creating and posting 10-day notices and small balance letters for non-payment of rent and sending in late fees .
  </li>
  <li>
   Overseeing finalized paperwork for Move Out Review and submitting to Haven Residential.
  </li>
  <li>
   Ensures work orders are entered and closed out timely.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Resident Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Constantly strive to achieve a 95% or higher collected occupancy rate.
  </li>
  <li>
   Strive to renew 100% of all Resident leases at or close to market rents and 30 days prior to expiration of existing lease. Use the budgeted rent schedule or approved prices from Management Company.
  </li>
  <li>
   Be the first point of contact for residents.
  </li>
  <li>
   Perform duty of showing, accepting application and completing the lease process for current and future available units.
  </li>
  <li>
   Ensure that all applications are completed accurately and processed according to the guidelines in the section Applications/Applications/Move-ins.
  </li>
  <li>
   Ensures all leases and applications are submitted immediately upon completion with appropriate deposit dollars.
  </li>
  <li>
   All leases must be fully signed and money paid prior to issuance of property keys and access codes.
  </li>
  <li>
   Complete resident move-in and move-out checklists with residents.
  </li>
  <li>
   Complete the vacate settlement statement and return it and all lease copies to the office within one week.
  </li>
  <li>
   Complete weekly activity summary and time log and submit as required each week to the Regional Manager.
  </li>
  <li>
   Maintain confidentiality on all matters pertaining to the property, ownership, and residents.
  </li>
  <li>
   Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other federal, state and local laws pertaining to Multi-family housing.
  </li>
  <li>
   Comply with all the practices and procedures as outlined in the Haven Residential Operations and Policy Manual.
  </li>
  <li>
   Document and log all maintenance requests.
  </li>
  <li>
   Monthly and weekly financial reporting
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Marketing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Study the surrounding market, noting trends and opportunities with respect to such items as utilities, parking, value-added services and community needs.
  </li>
  <li>
   Complete property surveys of neighboring properties focusing on amenities, rents, concessions and property curb appeal.
  </li>
  <li>
   Conduct open houses and participate in other events as requested by Corporate Managers.
  </li>
  <li>
   Distribute all resident communications as needed (newsletters, notices, etc.)
  </li>
  <li>
   Design, recommend to Regional Manager and implement approved resident retention and incentive programs.
  </li>
  <li>
   Post vacant apartments on Craigslist and other suitable and approved marketing venues as defined by Management Company.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Employee Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customarily and regularly directs the work of a minimum of two full-time team members.
  </li>
  <li>
   Responsible for monitoring and evaluating team member performance and have primary authority for providing recommendations as to hiring, firing, promotion and other changes of status of team members within the property.
  </li>
  <li>
   Provide mentoring and training to enhance employee value
  </li>
  <li>
   Provide quick and decisive disciplinary action when required.
  </li>
  <li>
   Monitor, record, and ensure proper time reporting, quality / efficiency for work completion, and follow-up make ready completion.
  </li>
  <li>
   Regular management of employee needs, training of certifications and overall teamwork.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  REQUIRED SKILLS / ABILITIES
  <br/>
  <br/>
 </strong>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they are able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
 <br/>
 <br/>
 <ul>
  <li>
   Superior organization and communication skills.
  </li>
  <li>
   Ability to provide courteous and professional service to residents, team members and supervisors.
  </li>
  <li>
   Ability to maintain courteous and professional relations with vendors and other service providers.
  </li>
  <li>
   Must be honest in time reporting.
  </li>
  <li>
   Reliability is a must.
  </li>
  <li>
   Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.).
  </li>
  <li>
   Valid driver's license may be required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Educational degree not required.
  </li>
  <li>
   At least one year of experience preferred.
   <br/>
   <br/>
  </li>
 </ul>
 #HRP
</div>


Community Manager-Peri at Westheimer

Harbor Group Management Company

<div>
 Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
 <br/>
 <br/>
 Regional Vice-President, Multifamily Management
 <br/>
 <br/>
 <strong>
  Reports To:
 </strong>
 Senior Vice President, Multifamily
 <br/>
 <br/>
 <strong>
  Supervises:
 </strong>
 Regional Directors and/or Regional Managers
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Must reside near Atlanta, GA, Raleigh-Durham, NC or Norfolk, VA (assets in VA, GA, NC and TN)
 <br/>
 <br/>
 <strong>
  General Parameters:
 </strong>
 10,000 - 12,500 units (subject to change)
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Regional Vice President is responsible for the operational and financial success of their assigned regions and ensuring established financial targets are achieved and/or exceeded. This role is accountable for providing direct leadership to a team of regional directors, regional managers, and assigned regional support staff, and communicating directly with Senior Leadership and ownership groups to ensure region meets and exceeds annual financial goals, residents are satisfied, and communities are properly maintained in compliance with company standards. Results are achieved by effectively managing the performance of the region in areas such as financial performance, personnel management, maintenance, revenue management, marketing plans, capital improvements, and compliance with all applicable laws and company policies.
 <br/>
 <br/>
 <strong>
  Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide leadership and direction to a team of regional directors, regional managers, and assigned support staff, by driving financial performance, operations, strategy, talent development, and culture of an assigned portfolio.
  </li>
  <li>
   Translate company strategy into regional business plans and meet regularly with Regional Leadership team to create and communicate action plans ensuring alignment across operations, marketing, revenue management, facilities, and training to achieve or exceed budgeted expectations, business plans, and KPIs.
  </li>
  <li>
   Conduct monthly, quarterly, and yearly financial reviews on each property in the assigned region and communicate portfolio performance with Senior Leadership and ownership group(s) while identifying opportunities, risk areas, and corrective action plans.
  </li>
  <li>
   Participate in acquisition and due diligence efforts within the assigned portfolio. Assist in underwriting, budgeting, business plans, capital/renovations recommendations, asset re-positioning, staffing, and onboarding with each department to ensure a successful transaction.
  </li>
  <li>
   Collaborates with Senior Leadership and corporate support teams to implement and monitor plans for property management systems and processes to accommodate the company's growth. Serves as lead on various committees to effect change and enhance SOP&rsquo;s.
  </li>
  <li>
   Visit sites regularly to review operational performance and physical condition of properties. Approves immediate physical repairs and/or replacements. Provides capital improvement recommendations to Asset and Construction Management for inclusion in the annual business plan.
  </li>
  <li>
   Maintain a thorough understanding of current and future trends of market performance within assigned region.
  </li>
  <li>
   Implement strategic guidelines for improving performance including increasing income and/or reducing expenses.
  </li>
  <li>
   Leads the development of the annual property budget process and reforecasting processes throughout the year.
  </li>
  <li>
   Review on-site operations to ensure properties are following SOP guidelines to streamline effective management.
  </li>
  <li>
   Partner with Senior Leadership to pursue new business opportunities with potential or existing clients which may include developing financial proposals and 3rd party management presentations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of ten (10) years&rsquo; experience in multifamily, market rate, and/or affordable housing
  </li>
  <li>
   Minimum of five (5) years&rsquo; experience as a Regional Manager with multiple markets
  </li>
  <li>
   Proven experience managing a portfolio of at least 10,000 units
  </li>
  <li>
   Excellent business and financial acumen with a solid understanding of real estate financial concepts and statements
  </li>
  <li>
   Experience with Microsoft Office, Property Management systems, Revenue Management systems, and other industry related systems. MRI and LRO preferred.
  </li>
  <li>
   Superior leadership, interpersonal, and presentation skills including recruitment and employment development
  </li>
  <li>
   Experience working in cross functional teams to design, implement, and improve property management processes
  </li>
  <li>
   Thorough understanding of Landlord/Tenant laws and guidelines
  </li>
  <li>
   Ability to travel 30-40% or as needed
  </li>
  <li>
   Bachelor&rsquo;s degree in relevant field or equivalent experience, preferred
  </li>
  <li>
   Industry related certifications, preferred
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Salaries &amp; Bonuses
  </li>
  <li>
   Medical, Dental &amp; Vision Plans
  </li>
  <li>
   401(k) Plan with Employer Matching Contributions
  </li>
  <li>
   Paid Time Off (PTO) &amp; 10+ Paid Holidays
  </li>
  <li>
   Paid Parental Leave
  </li>
  <li>
   Paid Birthday Off (Multifamily)
  </li>
  <li>
   Flexible Spending Accounts
  </li>
  <li>
   Company-Paid Long-Term Disability
  </li>
  <li>
   Company-Paid Life Insurance
  </li>
  <li>
   Short-Term Disability
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   Health Savings Account with Employer Contributions
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   Pre-Tax Commuter Benefit (Corporate)
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   Wellness Perks
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   FinFit Financial Wellness Program
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   Legal Resources
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   Employee Apartment Discount
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   Employee Referral Program
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   Employee Assistance Program
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   Tuition Reimbursement
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   Insta Pay Eligible
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   Volunteer &amp; Community Service Opportunities
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   Employee Recognition &amp; Awards
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  Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.
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  Veteran Friendly
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  This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
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   Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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Regional Vice President, Multifamily Management

Community Manager-Milo on Westheimer

29th Street

<div><p>From the West Coast to the East Coast and everywhere in between, 29th Street Property Management manages diverse multifamily properties. Ranging from high-end luxury assets to small-scale properties, 29th Street continues to grow. Our multi-billion-dollar collection of properties across the nation gives us an opportunity to continue to diversify our community portfolio, making us a multifamily industry leader.</p><p>
We offer a competitive benefits package of: 15 Paid Vacation Days, 6 Paid Sick Days, 11 Paid Holidays, Immediate Eligibility for Medical, Dental and Vision Insurance, Heath Savings Account, Short Term Disability, Basic Life Insurance, Pet Insurance, 401K and more! Come join our growing team!</p><p><b>
SUMMARY OF POSITION:</b></p><p>
The Community Manager is responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. They are also responsible for the implementation of company policies, procedures and programs that will assure a well-managed, well-maintained property within established management operations and assuring compliance with all regulatory agencies and investors.</p><p><b>
ESSENTIAL JOB FUNCTIONS:</b></p><ul><li>
Customarily and regularly exercises discretion and independent judgment in defining and achieving property objectives and has primary responsibility for evaluating those objectives and making recommendations for changes to property structure, management, and goals.</li><li>
Responsible for renewal offers to residents prior to lease expirations.</li><li>
Responsible for creating and posting 10-day notices and small balance letters for non-payment of rent and sending in late fees .</li><li>
Overseeing finalized paperwork for Move Out Review and submitting to Haven Residential.</li><li>
Ensures work orders are entered and closed out timely.</li></ul><p><b>
Resident Management:</b></p><ul><li>
Constantly strive to achieve a 95% or higher collected occupancy rate.</li><li>
Strive to renew 100% of all Resident leases at or close to market rents and 30 days prior to expiration of existing lease. Use the budgeted rent schedule or approved prices from Management Company.</li><li>
Be the first point of contact for residents.</li><li>
Perform duty of showing, accepting application and completing the lease process for current and future available units.</li><li>
Ensure that all applications are completed accurately and processed according to the guidelines in the section Applications/Applications/Move-ins.</li><li>
Ensures all leases and applications are submitted immediately upon completion with appropriate deposit dollars.</li><li>
All leases must be fully signed and money paid prior to issuance of property keys and access codes.</li><li>
Complete resident move-in and move-out checklists with residents.</li><li>
Complete the vacate settlement statement and return it and all lease copies to the office within one week.</li><li>
Complete weekly activity summary and time log and submit as required each week to the Regional Manager.</li><li>
Maintain confidentiality on all matters pertaining to the property, ownership, and residents.</li><li>
Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other federal, state and local laws pertaining to Multi-family housing.</li><li>
Comply with all the practices and procedures as outlined in the Haven Residential Operations and Policy Manual.</li><li>
Document and log all maintenance requests.</li><li>
Monthly and weekly financial reporting</li></ul><p><b>
Marketing:</b></p><ul><li>
Study the surrounding market, noting trends and opportunities with respect to such items as utilities, parking, value-added services and community needs.</li><li>
Complete property surveys of neighboring properties focusing on amenities, rents, concessions and property curb appeal.</li><li>
Conduct open houses and participate in other events as requested by Corporate Managers.</li><li>
Distribute all resident communications as needed (newsletters, notices, etc.)</li><li>
Design, recommend to Regional Manager and implement approved resident retention and incentive programs.</li><li>
Post vacant apartments on Craigslist and other suitable and approved marketing venues as defined by Management Company.</li></ul><p><b>
Employee Management:</b></p><ul><li>
Customarily and regularly directs the work of a minimum of two full-time team members.</li><li>
Responsible for monitoring and evaluating team member performance and have primary authority for providing recommendations as to hiring, firing, promotion and other changes of status of team members within the property.</li><li>
Provide mentoring and training to enhance employee value</li><li>
Provide quick and decisive disciplinary action when required.</li><li>
Monitor, record, and ensure proper time reporting, quality / efficiency for work completion, and follow-up make ready completion.</li><li>
Regular management of employee needs, training of certifications and overall teamwork.</li></ul><p><b>
REQUIRED SKILLS / ABILITIES</b><br>
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they are able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:</p><ul><li>
Superior organization and communication skills.</li><li>
Ability to provide courteous and professional service to residents, team members and supervisors.</li><li>
Ability to maintain courteous and professional relations with vendors and other service providers.</li><li>
Must be honest in time reporting.</li><li>
Reliability is a must.</li><li>
Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.).</li><li>
Valid driver's license may be required.</li></ul><p><b>
EDUCATION AND EXPERIENCE</b></p><ul><li>
Educational degree not required.</li><li>
At least one year of experience preferred.</li></ul><p>
#HRP</p></div>

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