mystery shopper

Tamara

What you ll do
<ul>
<li>Ticketed audits from Key Accounts: Receive tickets from the Key Accounts team to audit dedicated/assigned merchants; prioritize, schedule, visit, and close out each ticket with clear evidence and notes.</li>
<li>Store visits &amp; audits: Execute visit plans, complete checklists, take geo-tagged photos, and log findings in trackers/tools on the same day.</li>
<li>Training &amp; enablement: Deliver short, on-the-spot trainings to cashiers/supervisors on acceptance, refund/void basics, and FAQs; verify account access and login.</li>
<li>Mystery shopping: Periodically mystery-shop partner stores to experience the journey first-hand and document improvement opportunities.br&gt; Merchandising &amp; visibility: Deploy, tidy, and refresh in-store collateral (door stickers, POS wobblers, counter stands, QR tents); request replenishment when stock is low.</li>
<li>Onboarding support: Assist with new-store activations (contact verification, scheduling first training, installing collaterals, basic app/POS checks).</li>
<li>Issue escalation: Flag broken flows (e.g., QR not scanning, app login), collect evidence, escalate via the defined channel, and follow up to resolution.</li>
<li>Data &amp; reporting: Maintain accurate visit logs, training attendance, audit scores, and ticket statuses; submit weekly summaries of actions, risks, and wins.</li>
<li>Compliance &amp; brand standards: Ensure stores follow brand and messaging guidelines (no pricing scope); report any misuse or outdated materials.br&gt; Campaign support: Help execute in-store push weeks (extra visits, stock checks, mini-refresh training) and small activations as needed.</li>
<li>Cross-team coordination: Share insights with Sales, Marketing, and Key Accounts; test small experiments (e.g., new placement for a QR tent) and report results.</li>
</ul>

Instore Operations Associate

Customer Experience Group

CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence!

Russian Nationals Requested - Freelance Luxury Brand Evaluator

CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you!We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches, or cars and give us your feedback.Apply now and join us to experience luxury retail and advocate for service excellence! Requirements <ol><li>Keen to detail</li><li>Passion for luxury retail and customer experience</li><li>Punctual & organized</li></ol><img src="https://www.jobg8.com/Tracking.aspx?FQXNT6u9OH2YH1NwzKBHhVZ1lW6oaujCl" width="0" height="0" />

Freelance Luxury Brand Evaluator - Tabuk, KSA

CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for EMIRATI NATIONALS who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence!

Freelance Premium & Luxury Brand Evaluators - UAE Nationals

MAPSTED

Job SummaryWe&rsquo;re expanding a large-scale retail data collection project across the United States and are seeking freelancers to help us gather in-store information. Your role will involve visiting local grocery and retail stores, walking through the aisles, and scanning the store layoutusing a dedicated app on your iPhone Pro (models 12, 13, 14, 15, 16 and 17 &mdash; Pro or Pro Max) equipped with LiDAR technology.This is not a sales, mystery shopping, or customer interaction role &mdash; it&rsquo;s a simple, structured data collection task. You&rsquo;ll receive clear, step-by-step instructions on what to scan, how to position your phone, and how to upload your results.What You&rsquo;ll Need- Comfortable walking through stores and scanning the surroundings - Ownership of one of the following LiDAR-enabled iPhone models:<ul><li>iPhone 12 Pro / Pro Max</li><li>iPhone 13 Pro / Pro Max</li><li>iPhone 14 Pro / Pro Max</li><li>iPhone 15 Pro / Pro Max</li><li>iPhone 16 Pro / Pro Max</li><li>iPhone 17 Pro / Pro Max</li></ul>- Reliable internet connection to upload completed scans - Ability to carefully follow detailed instructions - Professional, respectful, and discreet behavior while working inside storesWhat You&rsquo;ll Get- Full training with a short, easy-to-follow video guideAccess to the scanning app (we - - provide licensing if required) - Dedicated support team available to assist at every stepFlexible freelance work &mdash; - complete scans at your own paceJob Types: Contract, TemporaryPay: $15.00 - $20.00 per hourWork Location: On the road

Retail Data Scanner - Freelance (SHAKOPEE)

Road and Transport, RTA Dubai

Prepare and submit daily and operational reports.
Conduct daily visits to verify compliance with safety regulations and customer service standards.
Supervise station staff, assign tasks, and resolve staff-related issues.
Evaluate employee performance by reviewing completed tasks and work methods.
Handle and follow up on customer complaints to ensure effective resolution.
Respond to feedback from mystery shopper surveys and implement corrective measures.
Enforce passenger fines in line with approved procedures.
Manage lost-and-found items and coordinate with relevant departments for resolution.
Provide support during emergencies and crises, including field presence on a 24/7 basis.

Station Supervisor Buses

Company overview Founded in 2006, Albatross CX is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. Albatross CX specializes in capturing and analysing experience feedback across all customer touchpoints as well as the retail teams, with a defined action plan and continuous follow up. Through its unique metric - Albatross Customer Experience (ACE) index, it allows brands to better understand not only what drives advocacy but also their performance vs their peers. Operating in 70 countries through its 14 global offices, Albatross CX delivers 360-degree customer experience framework to over 200 of the most prestigious brands. Albatross CX is a member of the Customer Experience Group, the alliance of five leading agencies offering together a framework that enables premium and luxury brands to elevate the customer experience. For more information, visit Location Are you a resident living in Riyadh? We are looking for shopping evaluators in this city who can visit luxury stores. Sign up now and be rewarded for sharing your opinions on your favorite brands! Responsibilities Albatross CX invites men and women to complete paid missions in 5 easy steps: <ol> <li>REGISTER via </li> <li>Apply for shopping missions</li> <li>Visit the store</li> <li>Fill out a short online survey</li> <li>Earn rewards</li> </ol><img src="https://www.jobg8.com/Tracking.aspx?n1PNOJzrynG3q8ml6Xuc0yP%2bLU3nUHx6d" width="0" height="0" />

Freelance Luxury Brand Evaluator

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