national service officer

HS Global Consultants

We are seeking a qualified and experienced HSPA Officer to support and enhance our healthcare facility&rsquo;s quality management, compliance, and accreditation readiness. In-depth knowledge of HSPA standards and regulations. Experience in documentation preparation, policy development, and quality audits. Excellent communication, analytical, and organizational skills. Ability to conduct training sessions and lead quality improvement initiatives.Job Type: Full-timePay: QAR10,000.00 - QAR15,000.00 per monthWork Location: In person

HSPA Officer

INTERNATIONAL ORGANIZATION FOR MIGRATION

<div><div><ul><li><div>RESPONSIBILITIES 
In close coordination with the Regional PM&amp;E Officer (RPMEO), CCMD regional programme coordinators and country Project Focal Points, support the development and regular updating of M&amp;E frameworks, plans, tools, and data collection methods for CCMD activities implemented in MENA region, ensuring alignment with IOM&rsquo;s Strategic Results Framework (SRF) and proper use of PRIMA. 
</div></li></ul><ul><li><div>Support the verification and analysis of monitoring data received from MENA Country Offices, and assist in preparing periodic updates, progress reports, and internal briefs.
</div></li></ul><ul><li><div>Participate in the planning and implementation of project reviews, lessons learned and evaluations for the MENA components of CCMD, including contributing to reviewing ToRs, coordinating with evaluators, and facilitating data collection processes with Country Offices.
</div></li></ul><ul><li><div>Provide inputs for drafting management responses to evaluation recommendations and assist in tracking follow-up actions at the regional and country levels.
</div></li></ul><ul><li><div>Support the documentation of lessons learned, good practices and M&amp;E findings from the MENA work package and contribute to ensuring that feedback and monitoring processes strengthen accountability to affected populations (AAP), where relevant.
</div></li></ul><ul><li><div>Review monitoring plans and indicator performance at the MENA level, identify data quality gaps, and bring issues or delays to the attention of the RPMEO and regional CCMD Programme Coordinators.
</div></li></ul><ul><li><div>Participate in field monitoring visits to MENA Country Offices, as assigned, to support quality control, verify reported progress, and identify areas where additional technical support may be required.
</div></li></ul><ul><li><div>Support information flow on CCMD M&amp;E between MENA Country Offices, the Regional Office, and the global project management team; contribute to discussions on project data, lessons learned, and emerging trends in appropriate fora.
</div></li></ul><ul><li><div>Keep abreast of developments in IOM&rsquo;s Evaluation and Monitoring and Results-based Management (RBM) functions to ensure compliance with IOM strategies and institutional monitoring and reporting requirements, including for the SRF, the IQ, PRIMA and other M&amp;E frameworks and planning tools.
</div></li></ul><ul><li><div>Contribute to ongoing knowledge management processes at the RO and COs in the Region, including sharing thematic related information between the COs and RO.
</div></li></ul><ul><li><div>Perform such other duties as may be assigned.</div></li></ul></div></div>
 <div>QUALIFICATIONS 
EDUCATION 
<ul><li>Bachelor&rsquo;s &rsquo;s degree in International Relations , Political or Social Sciences, Business or Public Administration, Law or a related field from an accredited academic institution with two years of relevant experience; or,
</li>Master&rsquo;s degree in the above fields. 
<li>
</li></ul>EXPERIENCE
<ul><li><div>Significant experience in monitoring, evaluation and reporting in the UN or international organizations;
</div></li><li><div>Significant experience in application of IOM/UN rules, regulations and procedures;
</div></li><li><div>Experience in designing and administering digital data collection tools (e.g., KoboToolbox, ODK, SurveyCTO);
</div></li><li><div>Experience in supporting project development and logframe/indicator drafting;
</div></li><li><div>Experience in data analysis and data quality verification;
</div></li><li><div>Experience with data analysis and visualization tools (e.g., Microsoft Excel, SPSS, STATA, R, Power BI, Tableau);
</div></li><li><div>Experience conducting field monitoring or assessments. 
</div></li></ul>SKILLS
<ul><li>Strong reporting, writing and research skills, preferably related to M&amp;E;
</li><li>Excellent communication and analytical skills;
</li><li>Demonstrated knowledge of development of data collection tools, their administration and evaluation techniques and practices;
</li><li>Ability to design, test and manage data collection tools;
</li><li>Ability to clean, validate, and analyse datasets;
</li><li>Proficiency in data analysis and visualization software;
</li><li>Good understanding of RBM and M&amp;E methodologies .
</li><li>Strong interpersonal and teamwork skills; and,
</li><li>Proven ability to establish and maintain effective working relationships with people of diverse cultural and national backgrounds.
</li></ul>Languages
 
IOM&rsquo;s official languages are English, French, and Spanish.
REQUIRED
For this position, fluency in English and Arabic is required (oral and written).
DESIRABLE
Working knowledge of French is an advantage. 
 
<div><div>[1] As per IN/233, staff members in a position in the Professional and GS categories are expected to be fluent in one of the Organization&rsquo;s official languages, which are English, French and Spanish. At least a working knowledge of another official language is highly desirable and may be specified as mandatory in some cases. For positions in the GS category, proficiency in one of the local language(s) may also be required, as specified in the VN/SVN.</div></div></div>

National Monitoring and Evaluation Officer

REGENCY HOME HEALTH CARE CENTER LLC

Public Relation Officer &ndash; Homecare Services (Emirati National) Company: Regency Home Health Care Center LLC Location: Dubai, UAEAbout Us Healthisoon by Regency Home Health Care Center LLC is a forward-thinking healthcare organization dedicated to providing patient-centered care by blending innovative Digital Therapeutics (DTX) with traditional care models. Through our integrated healthcare platform, we leverage IoMT (Internet of Medical Things), Telehealth, and conventional medical practices to empower individuals in managing their health effectively. Our mission is to deliver efficient, technology-driven, and high-quality care in the comfort of patients&rsquo; homes.Job Purpose:The Public Relations Officer (PRO) will serve as the primary point of contact between the Home Health Care Center and patients&rsquo; families. The role focuses on effective communication, coordination, issue resolution, and relationship management to ensure patient and family satisfaction while supporting smooth service delivery.Key Responsibilities: Patient &amp; Family Coordination<ul><li>Act as the main liaison between the home care center and patients&rsquo; families.</li><li>Communicate care plans, schedules, service updates, and changes clearly and professionally.</li><li>Coordinate admissions, service initiation, modifications, and discontinuation with patient families.</li><li>Address concerns, feedback, and complaints from families and ensure timely resolution.</li></ul>Communication &amp; Relationship Management<ul><li>Build and maintain positive relationships with patients and their families.</li><li>Ensure families are informed about policies, procedures, and service terms.</li><li>Handle sensitive situations with empathy, professionalism, and cultural awareness.</li></ul>Operational Coordination<ul><li>Coordinate with medical, nursing, physiotherapy, and operations teams to align patient care with family expectations.</li><li>Assist in scheduling visits and resolving service-related issues.</li><li>Support smooth transitions during caregiver changes, leave coverage, or emergencies.</li></ul>Documentation &amp; Reporting<ul><li>Maintain accurate records of patient communications, requests, and complaints.</li><li>Prepare reports on patient feedback and service issues for management review.</li><li>Ensure proper documentation and consent forms are communicated and acknowledged by families.</li></ul>Support &amp; Compliance<ul><li>Ensure all communications align with DHA regulations, patient confidentiality, and company policies.</li><li>Assist during inspections, audits, or family meetings when required.</li><li>Represent the company professionally in meetings with patient families.</li></ul>Qualifications &amp; Requirements:<ul><li>UAE National (Emirati) &ndash; Mandatory</li><li>Bachelor&rsquo;s degree or relevant qualification preferred.</li><li>Experience in patient relations, customer service, or healthcare coordination preferred.</li><li>Strong understanding of home health care services is an advantage.</li><li>Excellent communication skills in Arabic and English.</li><li>Ability to manage complaints, expectations, and sensitive situations professionally.</li></ul>Skills &amp; Competencies:<ul><li>Strong interpersonal and communication skills</li><li>Empathy and cultural sensitivity</li><li>Conflict resolution and problem-solving abilities</li><li>Organizational and coordination skills</li><li>Professional appearance and conduct</li></ul>Job Type: Full-timePay: From AED6,000.00 per month

Public Relation Officer (Emirati National)

The University of Texas at San Antonio

<div></div><div>Location: San Antonio, TX 
Regular/Temporary: Regular 
Job ID: 14654 
Full/Part Time: Full Time 
 
Position Information 
 
The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence - advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has also been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UT San Antonio Today or on X, Instagram, Facebook, YouTube or LinkedIn. 


Cadet Salary Range: $51,255 annualized. 
 
Police Officer Salary Range: $65,750 annualized. 
 
Senior Police Officer Salary Range: $76,000 annualized, commensurate with experience and qualifications. 
 
Job Type: Full Time 
 
Posting Close Date: Applications will be accepted through 11:59 PM CDT on 01/11/2026. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received. 
 
Required Application Materials: 
<ul><li>
Resume is required 
</li><li>
Cover Letter is preferred 
 
Job Details 
 
Job Summary 
 
Cadet 
 
To attend and satisfactorily complete the University of Texas System Police Academy qualifying for commissioning as a peace officer of The University of Texas System. Next Police Cadet Academy, May 2026. 
 
Police Officer and Senior Police Officer 
 
The Police Officer and Senior Police Officer provides service, information, and aid to all citizens as circumstances require, prevent crime, suppress disturbances, investigate criminal offenses, and arrest offenders. 
 
Core Responsibilities 
 
Cadet 
<ul><li>
Attends classes and maintains comprehensive notebooks of subjects covered in classes.</li><li>
Prepares research papers.</li><li>
Completes homework assignments.</li><li>
Participates in the physical training program, firearms training, defensive tactics program, and practical problems.</li><li>
Participates in classroom discussions and group projects.</li><li>
Complies with the established rules and regulations governing The University of Texas System Police Academy.</li><li>
Complies with assignments and instructions given by the Director of Police, The University of Texas System, or by any member of the Academy staff.</li><li>
Complies with policies of respective component institution police departments relating to his/her status and attendance at the Academy.</li><li>
Adheres to the rules and regulations promulgated by the Board of Regents of The University of Texas System.</li><li>
Promotes safe and environmental protection by immediately reporting unsafe situations, spills, and accidents; following University safety plans/procedures/protocols; and participating in appropriate safety training.</li><li>
Performs other duties as assigned.</li></ul> 
Police Officer and Senior Police Officer 
<ul><li>
Ensures the safety and welfare of students, employees, visitors, and all property within the area under the control and jurisdiction of The University of Texas System which serves as a Campus Security Authority as defined by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act). Exercises independent judgment within the limits prescribed by law, Rules and Regulations of the Board of Regents, institutional rules and regulations and departmental policies and procedures.
</li><li>Polices the property under control and jurisdiction of The University of Texas System by means of vehicle or on foot.</li><li>
Preserves the peace by the use of all lawful means, interceding to prevent or suppress crime when authorized by law; interviews suspects, witnesses, and complainants; collects and processes evidence; writes investigative supplements; compiles, publishes, and maintains crime statistics.</li><li>
Provides service, information and directions to students, employees, and visitors; prepares crime analysis reports, and risk assessments; organizes, schedules, and presents crime prevention programs; and analyzes security designs for new construction (security systems).</li><li>
Executes all lawful processes; arrest offenders without warrant where authorized by law; investigates criminal offenses to detect and arrest criminals; recover stolen or lost property; attempts to locate missing persons.</li><li>
Enforces traffic law by detecting violations, making violator contacts, placing violators in custody or issuing citations or warnings; investigates motor vehicle collisions; enforces Board of Regents' Rules and Regulations; prepares reports on all activities, filing them with the supervising officer.</li><li>
Monitors and evaluates staff members.</li><li>
Discusses cases with prosecuting attorneys, prepares evidence, and appears as a witness in court.</li><li>
Promotes safety and environmental protection by immediately reporting unsafe situations, spills, and accidents; following University safety plans/procedures/protocols; and participating in appropriate safety training.</li><li>
Performs other duties as assigned.</li></ul> 
Additional Duties of Senior Police Officer 
<ul><li>
Participates in the training of new officers through a structured Field Training Program and in-service training of all officers on shift; monitor and evaluate staff members.</li><li>
Compiles and files cases with the District Attorney's office.</li></ul> 

Required Qualifications 
<ul><li>
Valid Texas' Driver License.
</li><li>High School or GED equivalent.</li><li>
This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.</li></ul> 
Cadet 
<ul><li>
Must reach 21st birthday on or before the date of commissioning.</li><li>
Be a citizen of the United States of America.</li><li>
Must have never been convicted, pleaded guilty to (nolo contendere), nor have court-ordered community service/probation or deferred adjudication for a Class A misdemeanor or a felony.</li><li>
During the last ten (10) years, must not have been convicted, pleaded guilty to (nolo contendere), been on community service/probation or deferred adjudication for a Class B misdemeanor in this state, other states, or while serving in the military.</li><li>
If applicable, must have received an honorable discharge from the armed forces of the United States after at least two (2) years of active service.</li><li>
Must pass a written entry-level exam.</li><li>
Must pass the required physical agility test.</li><li>
Must be examined by a licensed physician and a licensed psychiatrist or psychologist.</li><li>
Must complete and pass a polygraph examination.</li><li>
Must complete all the requirements of a thorough background investigation.</li></ul> 
Police Officer &amp; Senior Police Officer 
<ul><li>
Successful completion of The University of Texas System Police Academy Basic Peace Officer Course or other equivalent academy.
</li><li>Must hold, or be able to obtain upon hire, a Peace Officer Commission from The University of Texas System</li><li>
Must meet certain prerequisites established by the Office of the Director of Police, the Board of Regents, and the Texas Commission on Law Enforcement Officer Standards and Education concerning age requirements and physical, mental, and educational standards.</li><li>
Must have five (5) years of related work experience as a licensed peace officer to qualify for the Senior Police Officer level.</li></ul> 

Preferred Qualifications 
 
Cadet Only 
<ul><li>
Bachelor's degree from an accredited university.
</li><li>Four (4) years of military active duty with an honorable discharge.</li><li>
Six (6) months experience as a Police Guard or Telecommunications Operator or any other position that required the wearing of the approved University of Texas System Police Uniform.</li></ul> 

Knowledge, Skills, and Abilities 
 
Cadet 
<ul><li>
Knowledge and skill in the use of firearms, criminal investigation equipment, photographic equipment, radio equipment, alarm systems, restraining devices, keys and locks, and emergency motor vehicles.</li></ul> 
Police Officer &amp; Senior Police Officer 
<ul><li>
Verbal and Written Communication.</li><li>
Microsoft Office Suite.</li><li>
Firearm Safety.</li><li>
Law Enforcement Operations.</li><li>
Ethical Conduct.</li><li>
Law Enforcement Principles.</li><li>
Professional Integrity.</li></ul> 

Working Conditions 
 
Cadet 
<ul><li>
Classroom conditions.
</li><li>Exposure to outside weather conditions during firearms training and exercises involving practical problems.</li><li>
Some outside training conducted during night hours.</li><li>
Occasional after-hours and weekend work or overtime may be required.</li></ul> 
Police Officer &amp; Senior Police Officer 
<ul><li>
Must be proficient in the operation and safety procedures of all equipment utilized by the University Police Department necessary to perform assigned tasks.</li><li>
Work involves a high degree of hazard normally associated with law enforcement. Exposure to outside weather conditions. May be required to work either day or night on any one of three shifts with varying days off.</li></ul> 

Physical Demands 
 
Cadet 
<ul><li>
Occasionally required to climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, finger, grasp, feel, and/or use repetitive motions.</li></ul> 
Police Officer &amp; Senior Police Officer 
<ul><li>
Duties involve driving, walking, running, standing, stooping, climbing, crouching, pushing, jumping over, pulling, carrying, reaching above head, lifting, lowering, hand-wrist and elbow motion, grasping, and holding. Good physical condition and vision, ability to hear and speak and full use of arms and legs.</li></ul> 

This position will work primarily on campus. Travel and parking expenses are the employee's responsibility. 

This position is contingent upon a successful background check. Verification of a valid driver's license and Motor Vehicle Record (MVR) may be completed as applicable. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire. 
 
Equal Employment Opportunity 
 
As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination.</li></ul></div>

Cadet, Police Officer, or Senior Police Officer

Delta Gulf Overseas

Job Title: Admin OfficerCompany: Global seadLocation: Wapda town LahoreJob Type: Full-timeWorking days : Monday to FridaySalary: Rs. 35,000 &ndash; 45,000 per monthJob Description:Full Circle is hiring a reliable and active Admin Officer to handle office tasks and make sure everything runs smoothly. We need someone who can manage daily work and help different departments as needed.Key Responsibilities:* Take care of day-to-day office work and maintenance.* Supervise office boys and make sure their tasks are done on time.* Help different teams with admin tasks.* Keep office files and systems organized (both paper and digital).* Make sure the office is clean, working properly, and has all needed supplies.* Buy supplies and deal with vendors or service providers.* Do any other tasks needed to keep the office running well.Requirements:* Must have a Own bike &amp; Android Phone for Outside Work* Know how to Drive a Car is a Plus PointPreferred Experience:* 6 months to 1 year of experience in admin or office support* Basic knowledge of Microsoft Office (Word, Excel, etc.)* Experience in managing cash, office items, and staffBenefits &amp; Perks:* Fuel Allowance* Mobile Package* Weekends Off (Saturday &amp; Sunday)* All National Holidays Observed* Positive and supportive work environmentShare you Resume:Only Whatsapp: +92 339-0120323Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Admin Officer (Experienced)

MedNet Global Healthcare Solutions LLC

<div>
 
 
 Customer Service Officer for MN SPC - Omani National
 
 
 
 As a member of
 
 Munich Re
 
 the
 
 MedNet Oman
 
 is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for an
 
 &ldquo;Officer - Customer Service&rdquo;
 
 who would work at all times to enhance and strengthen the relationship between the customer and MedNet using strong communication skills, empathy, identifying service and coverage gaps and bringing client feedback to MedNet, for improvement in service.
 
 
 
 Your Job:
 
 
 <ul>
 <li>
 Proactive answering Member, Provider, Broker and Insurer calls timely, efficiently and effectively.
 </li>
 <li>
 Supporting Insurance companies on client servicing activities (regular meetings with clients to represent MedNet and to gather the client requirements / issues faced and find solutions for the client)
 </li>
 <li>
 Collecting feedbacks from the client through varied channels (in-person, telephonic, email, website, surveys among others).
 </li>
 <li>
 Strengthening the business relationship with Insurance companies and intermediaries.
 </li>
 <li>
 Educating, strengthening and enhancing individual member relationships and experiences.
 </li>
 <li>
 Primary channel for managing client complaints through the ticket system and maintenance of complaints record.
 </li>
 <li>
 Contribute innovative ideas and participate in various programs to gain loyalty of the insurance companies and insured members, for instance arranging for free medical check-ups, talks by renowned doctors at client premises among other initiatives.
 </li>
 <li>
 Ability to deliver quality outreach program with an effective reach within reasonable timelines set.
 </li>
 </ul>
 
 
 
 
 
 Your profile:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s (Medical) degree or bachelor&rsquo;s degree in Paramedic
 </li>
 <li>
 2 years&rsquo; experience in a customer service/call center role within a hospital /medical insurance environment.
 </li>
 <li>
 Computer Literacy (MS Word, MS Excel, MS PowerPoint)
 </li>
 <li>
 Good spoken and written communication skills (English &amp; Arabic)
 </li>
 <li>
 Knowledge related to medical terminology.
 </li>
 <li>
 Health Insurance industry / market knowledge would be an added advantage.
 </li>
 <li>
 Flexibility to work on shift basis.
 </li>
 <li>
 Quality focus and customer oriented
 </li>
 <li>
 Ability to handle objections raised by customers.
 </li>
 </ul>
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s (Medical) degree or bachelor&rsquo;s degree in Paramedic
 </li>
 <li>
 Multilingual (Arabic and English)
 </li>
 <li>
 Omani nationals.
 </li>
 </ul>
 
 
 
 
 
 Minimum Experience:
 
 
 <ul>
 <li>
 2 years&rsquo; experience in a customer service/call center role within a hospital /medical insurance environment.
 </li>
 </ul>
 
 
 
 
 
 *Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.
 
 
</div>

Customer Service Officer - Omani Nationals

TASC Outsourcing

<div>
 
 
 Overview of Client
 
 
 
 Confidental is one of the largest diversified family business groups in the Middle East, with operations in five distinct strategic sectors:
 
 Foods, Development, Mobility, Infrastructure, and Property Management
 
 .
 
 
 Established in 1960 as a trading business, as one of the first pillars of industry and commerce in the emerging United Arab Emirates. From modest beginnings and with a proud history of innovation and entrepreneurship, the family name has become synonymous with the heritage, evolution, and vision of the prestigious country itself.
 
 
 
 
 
 
 LinkedIn:
 
 
 
 Headquartered in Dubai, the group&rsquo;s diversified operations span more than 50 countries across the globe, employing approximately
 
 30,000 people
 
 . Today, Confidental continues to build on its enduring 60+ year legacy, guided by its purpose:
 
 &ldquo;In pursuit of better&rdquo;
 
 , as it strives to facilitate meaningful and sustainable change across the communities within which it operates.
 
 
 
 
 
 
 Job Description &ndash; Senior Officer: Operations
 
 
 
 
 Location:
 
 Makkah, Saudi Arabia
 
 
 
 Business Unit:
 
 Kabi CTC
 
 
 
 Department:
 
 Taxi Operations
 
 
 
 Reports To:
 
 Operations Manager
 
 
 
 Role Type:
 
 Full-time (On-site)
 
 
 
 
 
 
 Role Purpose
 
 
 
 The Senior Officer &ndash; Operations is responsible for managing and executing critical operational processes that directly impact fleet efficiency, driver performance, compliance, and overall service quality. This role ensures accurate payroll processing, incentive management, grievance handling, and coordination between operations, finance, HR, and on-ground teams. The position plays a key role in operational governance, continuous process improvement, and supporting the digital transformation of operational workflows.
 
 
 Key Responsibilities &ndash; Senior Officer: Operations
 
 
 
 Strategic Responsibilities
 
 
 
 &bull; Support the Operations Manager in executing operational strategies to achieve KPIs related to utilization, revenue, and fleet performance.
 
 
 &bull; Provide operational insights to enhance driver productivity, engagement, and overall service quality.
 
 
 &bull; Ensure incentive structures align with business goals and support profitability.
 
 
 
 
 
 
 Operational Responsibilities
 
 
 
 &bull; Manage accurate and timely processing of driver salaries, incentives, penalties, and deductions.
 
 
 &bull; Address driver queries, grievances, and escalations, ensuring quick and fair resolution
 
 
 
 
 
 &bull; Ensure full compliance with company SOPs and regulatory (RTA/Transport Authority) requirements.
 
 
 &bull; Coordinate with Finance and Fleet teams to validate payroll inputs and vehicle-related deductions.
 
 
 &bull; Monitor key KPIs including EPT (Earnings Per Taxi), attendance compliance, and shift utilization.
 
 
 &bull; Prepare daily/weekly/monthly operational and payroll reports for management review.
 
 
 &bull; Support digital transformation initiatives (Buddy App, RFID attendance, dashboards).
 
 
 
 People &amp; Process Responsibilities
 
 
 
 &bull; Guide and train new operations staff and driver-care executives on salary and query-handling SOPs.
 
 
 &bull; Identify process gaps in payroll accuracy, driver communication, or data validation.
 
 
 &bull; Streamline data collection and workflow processes to reduce manual errors.
 
 
 &bull; Assist in implementing automation tools and dashboards to improve transparency and efficiency.
 
 
 
 
 
 Desired Qualifications
 
 
 
 Education:
 
 
 
 &bull; Bachelor&rsquo;s Degree (required).
 
 
 
 
 
 
 Skills:
 
 
 
 &bull; Strong MS Excel and data-handling skills.
 
 
 &bull; Experience with payroll systems or ERP tools preferred.
 
 
 &bull; Analytical mindset with strong attention to detail.
 
 
 &bull; Effective communication and conflict-resolution skills.
 
 
 &bull; Ability to manage high-volume stakeholder interactions (multi-national driver base).
 
 
 
 
 
 
 Experience:
 
 
 
 &bull; 3&ndash;6 years of experience in operations, payroll, or fleet management.
 
 
 &bull; Transportation/taxi/mobility industry experience preferred.
 
 
 
 
 
 2) Job Title:
 
 Officer &ndash; Operations
 
 
 
 
 Location:
 
 Makkah, Saudi Arabia
 
 
 
 Department:
 
 Operations
 
 
 
 Reports To:
 
 Operations Manager
 
 
 
 Role Type:
 
 Full-time (On-site)
 
 
 
 Nationality:
 
 Saudi Nationals Preferred
 
 
 
 
 
 
 Role Purpose
 
 
 
 The Officer &ndash; Operations is responsible for ensuring smooth, efficient, and compliant daily fleet operations. The role plays a key part in driver coordination, operational reporting, attendance and shift management, salary validation support, and maintaining high service standards across the Makkah operation. The position acts as a bridge between drivers, base supervisors, and management to ensure uninterrupted mobility services.
 
 
 
 Key Responsibilities
 
 
 
 A. Strategic Responsibilities
 
 <ul>
 <li>
 &bull; Support in achieving operational KPIs including fleet uptime, driver utilization, and service-level targets.
 </li>
 <li>
 &bull; Contribute to operational planning and implementation of process improvements.
 </li>
 <li>
 &bull; Assist in preparing daily, weekly, and monthly operational reports for senior leadership.
 </li>
 </ul>
 
 
 
 
 
 B. Operational Responsibilities
 
 
 <ul>
 <li>
 &bull; Maintain accurate daily driver attendance, roster, and shift allocation records.
 </li>
 <li>
 &bull; Oversee driver base operations including check-ins, issue escalations, and policy adherence.
 </li>
 <li>
 &bull; Coordinate vehicle handovers, replacements, and basic issue resolution with drivers.
 </li>
 <li>
 &bull; Validate driver documents and assist in preparing monthly salary inputs, deductions, and incentives.
 </li>
 <li>
 &bull; Manage communication between drivers and operations &mdash; notices, updates, policy reminders, and compliance instructions.
 </li>
 <li>
 &bull; Ensure compliance with internal SOPs, company policies, and RTA regulatory requirements.
 </li>
 <li>
 &bull; Support dispatch, field teams, and control room in real-time operational requirements.
 </li>
 <li>
 &bull; Assist in base inspections, audits, and operational compliance checks.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 C. Process &amp; Performance Improvement
 
 </li>
 <li>
 &bull; Identify gaps in driver documentation, payroll validation, or attendance processes.
 </li>
 <li>
 &bull; Recommend and support implementation of workflow improvements to enhance operational efficiency.
 </li>
 <li>
 &bull; Assist with adoption of digital systems like RFID attendance, mobile app documentation, and automated reporting tools.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Qualifications &amp; Skills
 
 </li>
 <li>
 Education &amp; Certifications
 </li>
 <li>
 &bull; Additional technical or operational certifications are an advantage
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Knowledge &amp; Skills
 
 </li>
 <li>
 &bull; High attention to detail and strong task ownership
 </li>
 <li>
 &bull; Understanding of fleet/mobility operations preferred
 </li>
 <li>
 &bull; Ability to work in a fast-paced operational environment
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Experience
 
 </li>
 <li>
 &bull; 1&ndash;4 years of experience in operations, fleet management, logistics, mobility, or a similar field
 </li>
 <li>
 &bull; Experience in the Saudi Arabia mobility/transport environment is an added benefit
 </li>
 </ul>
 
 
 
 
 
 Salary - Operation officer - 7500 SAR
 
 
 
 
 Sr Operation Officer -9500
 
 
 
 
 8 Hours a day/ 5 Days week
 
 
 
 
 12 month Extendable -permanent contract
 
 
 
 
 Nationality preferred - Saudi Nationals
 
 
 
 
 
 
 
 To help speed up the communication process, please feel free to connect with me on WhatsApp at +971 44 396 257.
 
 
</div>

Operations Officer

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