neighborhood coordinator

Neighborhood Health Center of WNY, Inc.

<div>
 Job Details
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story &ndash; consider joining us at Neighborhood!
 <br/>
 <br/>
 As a Front Desk Coordinator, you&rsquo;ll have an important role in the patient experience at Neighborhood.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 You&rsquo;ll have responsibilities that include patient intake, checkout, and assisting the Practice Managers in monitoring patient flow and work quality.
 <br/>
 <br/>
 <ul>
  <li>
   Carries out front desk customer service and coordination of front desk staff assignments
  </li>
  <li>
   Coordinates patient registration, check-in, and check-out
  </li>
  <li>
   Initiates escalation plan when customer service issues arise
  </li>
  <li>
   Prepares staff schedules and updates timecards in support of Assistant Practice Manager
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Hourly Rate:
 </strong>
 $22.25 per hour based on a full-time, 40 hour work week.
 <br/>
 <br/>
 You will be primarily based at our Mattina location, 300 Niagara St. in Buffalo.
 <br/>
 <br/>
 <strong>
  What It&rsquo;s Like To Work At Neighborhood
  <br/>
  <br/>
 </strong>
 The top three words employees say describe the work environment are:
 <strong>
  teamwork, supportive, kind
 </strong>
 . These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned &ldquo;finalist&rdquo; distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other&rsquo;s ideas, and see opportunities to innovate and find solutions when challenges arise.
 <br/>
 <br/>
 <strong>
  Education And Skills To Be a Front Desk Coordinator
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent required. Additional formal training or on-the-job training required.
  </li>
  <li>
   No experience required
   <br/>
   <br/>
  </li>
 </ul>
 Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m.
 <br/>
 <br/>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 Compensation: Starting rate $22.25 per hour.
 <br/>
 <br/>
 Benefits: You&rsquo;ll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
 <br/>
 <br/>
 <strong>
  About Neighborhood:
 </strong>
 Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person&rsquo;s ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We&rsquo;re working toward a Western New York where all enjoy their highest level of health and wellbeing.
 <br/>
 <br/>
 <em>
  Neighborhood Health Center is an equal opportunity employer.
 </em>
</div>


Front Desk Coordinator

Sunnyside Manor

<div>The Clinical Coordinator for the Recollections Memory Care Unit is responsible for overseeing all clinical operations within the dementia care neighborhood. Working collaboratively with the Recollections Co-Coordinator, this nurse ensures the highest quality of care for residents by managing clinical staff, monitoring resident health, coordinating medical services, and maintaining compliance with professional standards and Department of Health regulations. The ideal candidate is empathetic, compassionate, patient, and committed to supporting residents with cognitive impairment in a safe and nurturing environment.<br>
<br>
<b>Benefits</b><br>
Medical insurance<br>
Dental insurance<br>
Vision insurance<br>
Paid lunch time and meals are provided free of charge<br>
Vacation, Holiday and Sick Pay. Unused sick pay is paid out annually up to four days, the rest is banked for future needs.<br>
<br>
<b>Culture</b><br>
The Clinical Coordinator for the Recollections Memory Care Unit is responsible for overseeing all clinical operations within the dementia care neighborhood. Working collaboratively with the Recollections Co-Coordinator, this nurse ensures the highest quality of care for residents by managing clinical staff, monitoring resident health, coordinating medical services, and maintaining compliance with professional standards and Department of Health regulations. The ideal candidate is empathetic, compassionate, patient, and committed to supporting residents with cognitive impairment in a safe and nurturing environment.<br>
<br>
<b>Responsibilities</b><br>
<b>RESPONSIBILITIES</b><b>:</b><br>
<ul><li>
Partner with the Recollections Co-Coordinator to effectively operate and support the Memory Care Unit.</li><li>
Provide clinical leadership and supervision to resident aides, including delegating assignments in accordance with each resident s individualized Plan of Care.</li><li>
Monitor residents medical conditions, promptly identify changes in condition, and communicate with physicians, families, and appropriate healthcare providers.</li><li>
Oversee the medical needs of all residents within the unit to ensure timely and appropriate care.</li><li>
Administer medications and treatments as ordered by physicians.</li><li>
Maintain medication carts to ensure organization, proper storage, and compliant disposal of medications.</li><li>
Ensure accurate, timely, and compliant documentation in accordance with professional nursing standards and Department of Health guidelines.</li><li>
Participate in semi-annual care conferences with residents families and attend additional meetings as needed.</li><li>
Assess the environment regularly to promote safety, functionality, and infection control best practices.</li><li>
Support a culture of dignity, respect, and person-centered care for residents living with dementia.</li><li>
Serve as a clinical resource for staff and assist with problem-solving related to resident care.</li></ul><b>
QUALIFICATIONS</b><b>:</b><ul><li>
Active and unrestricted Licensed Practical Nurse (LPN) license in good standing.</li><li>
Previous experience in memory care, geriatrics, long-term care, or assisted living strongly preferred.</li><li>
Demonstrated leadership or supervisory experience is preferred.</li><li>
Strong clinical assessment and critical thinking skills.</li><li>
Knowledge of infection control practices and regulatory compliance.</li><li>
Excellent communication and interpersonal skills with the ability to collaborate effectively with families, physicians, and interdisciplinary teams.</li><li>
Compassionate approach with patience and understanding when caring for individuals with dementia.</li></ul><br>
<b>
Requirements</b><br>
Must be at least 21 years of age<br>
LPN License in good standing<br>
English<br>
<b>Equal Opportunity Employer</b><br>
Sunnyside Manor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.<br>
<br>
Requisition #cml70xyqy3lb90jld8epesawt</div>

Recollections Clinical Coordinator (LPN)

The New York Public Library

<div>
 <p>
  <strong>
   Department:
  </strong>
  Branch Services &amp; Programs
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Various Locations
 </p>
 <p>
  <strong>
   Compensation:
  </strong>
  $25.00 / hour
  <br/>
  <br/>
 </p>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Overview
  <br/>
 </strong>
 The New York Public Library (NYPL) is seeking an enthusiastic candidate to fill the role of Neighborhood Tech Helper (Outreach Associate) to support the expansion of services as part of our HPD partnership for Neighborhood Tech Help (NTH).
 <br/>
 <br/>
 Community-based Neighborhood Tech Helpers provide individualized assistance to local community members who need coaching in introductory digital skills and/or access to affordable home internet service and internet-capable devices in order to become effective home internet users. The candidate must have excellent communication, digital, outreach and organizational skills and have a high level of comfort engaging with individuals and groups of all abilities and from a wide range of backgrounds across the city (including Manhattan, the Bronx, and Staten Island).
 <br/>
 <br/>
 This position reports to the Neighborhood Tech Help Program Coordinator in the Community Outreach and Engagement Department and is an integral part of NYPL&rsquo;s commitment to ensure underserved communities are connected with the Library and have awareness of relevant programs and services.
 <br/>
 <br/>
 <strong>
  <em>
   This is a grant-funded temporary position through June 30, 2026.
   <br/>
   <br/>
  </em>
 </strong>
 <strong>
  Responsibilities
 </strong>
 <ul>
  <li>
   Bring the NTH program to target communities and build community relationships through targeted outreach and one-on-one interactions at a range of outreach events hosted by community partner organizations and in public settings (both indoors and outdoors) such as public housing, city shelters, parks, shopping malls, and recreation centers.
  </li>
  <li>
   Teach community members about The New York Public Library&rsquo;s programs and services, including how to get a library card.
  </li>
  <li>
   Be proactive, informed and helpful when interacting with patrons seeking assistance.
  </li>
  <li>
   Assess patrons&rsquo; access to technology, current digital skill level, connectivity needs, and internet use priorities. If necessary,
   <ul>
    <li>
     Support patrons in troubleshooting for basic digital literacy needs and software/hardware functionality.
    </li>
    <li>
     Advise patrons about free or affordable home internet service options for which they may qualify, assist patrons to apply for services they choose, and support their efforts to secure service.
    </li>
    <li>
     Advise patrons about sources of affordable computers or other internet connected devices for which they may qualify, and support their efforts to acquire appropriate devices and where they can get help for repair.
    </li>
    <li>
     Refer patrons to relevant services or organizations who can support tech needs beyond the scope of NTH.
    </li>
    <li>
     Teach digital safety precautions
    </li>
   </ul>
  </li>
  <li>
   Participate in all required onboarding and skills development opportunities, as determined by the NTH Program Coordinator.
  </li>
  <li>
   Track program data, keep accurate and timely records, and report outcomes as required.
  </li>
  <li>
   Assist with maintaining the NTH Playbook and information for referrals to community programs and services.
  </li>
  <li>
   Provide excellent customer service and support to individuals in diverse communities.
  </li>
  <li>
   Plan, set-up equipment, and attend scheduled outreach events.
  </li>
  <li>
   Perform related duties and work on special projects as required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Education, Experience &amp; Skills
  <br/>
  <br/>
 </strong>
 <strong>
  Required Education and Certifications
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree or 1-2 years relevant work experience
  </li>
 </ul>
 <strong>
  Required Experience
 </strong>
 <ul>
  <li>
   Demonstrated experience in providing excellent customer service to diverse patrons.
  </li>
  <li>
   Excellent digital and computer skills.
  </li>
 </ul>
 <strong>
  Required Skills
 </strong>
 <ul>
  <li>
   <strong>
    <em>
     Bilingual or conversational in Spanish required
    </em>
   </strong>
  </li>
  <li>
   Ability to demonstrate basic knowledge of current technology platforms and devices, and willingness to learn. Ability to assist others to learn basic digital skills: i.e. related to internet services, computer and device characteristics, and common online services and applications.
  </li>
  <li>
   Excellent customer service skills. Strong organizational and time management skills with high attention to detail and ability to work on multiple projects simultaneously.
  </li>
  <li>
   Knowledge of community outreach and engagement in diverse communities and a commitment to DEIA.
  </li>
  <li>
   Ability to demonstrate excellent interpersonal skills, cultural competency and sensitivity working with diverse customers, coworkers, and community. Ability to establish trust with patrons of varied educational and cultural backgrounds. Interest in empowering older adults, people with disabilities, immigrants, and other vulnerable populations with digital skills and confidence.
  </li>
  <li>
   Adaptable to changing work environments and ability to creatively solve problems and negotiate and handle stressful situations in a positive manner.
  </li>
  <li>
   Excellent communication skills both online and in-person &mdash;written and verbal&mdash;for varied audiences, including public speaking, managing group discussion, classroom management, and listening skills.
  </li>
 </ul>
 <strong>
  Managerial/Supervisory Responsibilities:
 </strong>
 <ul>
  <li>
   N/A
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  More...
  <br/>
  <br/>
 </strong>
 <strong>
  NYPL Core Values:
  <br/>
 </strong>
 <em>
  All team members are expected and encouraged to embody the NYPL Core Values:
 </em>
 <ul>
  <li>
   Be
   <strong>
    Helpful
   </strong>
   to patrons and colleagues
  </li>
  <li>
   Be
   <strong>
    Resourceful
   </strong>
   in solving problems
  </li>
  <li>
   Be
   <strong>
    Curious
   </strong>
   in all aspects of your work
  </li>
  <li>
   Be
   <strong>
    Welcoming
   </strong>
   and
   <strong>
    Inclusive
   </strong>
  </li>
 </ul>
 <strong>
  Work Environment
 </strong>
 <ul>
  <li>
   Office setting
  </li>
  <li>
   Public library setting
  </li>
  <li>
   Other workshop and public speaking environments
  </li>
 </ul>
 <strong>
  Physical Duties
 </strong>
 <ul>
  <li>
   May involve some light physical labor such as the moving and lifting of supply boxes or program supplies
  </li>
  <li>
   Requires travel within NYC
  </li>
 </ul>
 <strong>
  Pre-placement Physical Required?
 </strong>
 <ul>
  <li>
   No
  </li>
 </ul>
 <strong>
  Schedule
 </strong>
 <ul>
  <li>
   15 hours per week
  </li>
  <li>
   Must have flexible availability, including evenings and weekends as needed
  </li>
  <li>
   Must be willing to travel to various locations as needed
  </li>
 </ul>
 <em>
  This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
  <br/>
  <br/>
 </em>
 <strong>
  <em>
   The New York Public Library
  </em>
 </strong>
 <em>
 </em>
 <strong>
  <em>
   Salary Statement
   <br/>
  </em>
 </strong>
 At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
</div>


Neighborhood Tech Helpers Outreach Associate - Part Time

American Senior Communities

<div><p><b>Become a Transportation Coordinator at East Lake!</b></p>
<p><b><i>
Bring your heart to work! </i></b><b><i>Caring people make the difference at American Senior Communities!</i></b></p>
<p><b><i>
Compassion, Accountability, Relationships and Excellence</i></b> are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large.</p>
<p>
American Senior Communities has proudly delivered patient centered care since the year 2000, with a long history of excellent outcomes. Each of our 80+ American Senior Community is part of the neighborhood in which it exists. Our leaders and staff live in surrounding areas and know the community well. We value the same things in life that you do. The foundation of our senior living communities is based on the knowledge that we&rsquo;ll be part of your neighborhood for many, many years. We take great pride in our hospitality and it is ingrained in everything we do. As partners in senior care, we are not just doing a job, but following a calling.</p>
<p><b>
Our commitment to our team for full-time employees:</b></p>
<ul>
<li>Top competitive market wages</li>
<li>Paid Time Off (PTO), holiday pay and *opportunities to earn additional PTO</li>
<li>Access a portion of your earned wages before payday with <b>PayActiv</b>*</li>
<li>Paid training, skills certification &amp; career development support</li>
<li>Medical, vision &amp; dental insurance with Telehealth option</li>
<li>Medical and dependent flexible spending accounts</li>
<li>401(k) retirement plan options</li>
<li>Lucrative employee referral bonus program</li>
<li>Tuition reimbursement and certification reimbursement*</li>
<li>Continued education opportunities through <b>Purdue Global</b> &amp; <b>O2NE</b> scholarship program</li>
<li>Employee assistance program &amp; wellness support</li>
<li>Retail, food &amp; entertainment discounts and so much more</li>
</ul>
<ul><li>Terms and conditions apply</li></ul>
<p><b><i>What will you be doing and how will you make a difference at American Senior Communities?</i></b></p>
<ul>
<li>Making a difference in the lives of the patients we serve by providing them care and compassion</li>
<li>Acting as a positive teammate to fellow employees by helping onboard new teammates.</li>
<li>Assist residents to and from appointments and outings, safely utilizing ramps, wheelchair tie downs, and other equipment in a safe manner.</li>
<li>Communicates effectively with facility to ensure timeliness to and from scheduled outings, as well as reporting any accident and/or incident involving the bus</li>
</ul>
<p><b> </b><b><i>Requirements:</i></b></p>
<ul>
<li>Must be at least 25 years of age</li>
<li>High school diploma or general education degree (GED); or one to three months experience transporting persons and/or training; or equivalent combination of education and experience</li>
<li>Customer Service focused and the ability to demonstrate our core values listed above is a must!</li>
<li>CNA certification is preferred. Must be open to getting CNA certification within the first six (6) months of employment</li></ul></div><p></p>

Transportation Coordinator

<div><div><div><div><div><b>Overview</b><br>
The New York Public Library (NYPL) is seeking an enthusiastic candidate to fill the role of Neighborhood Tech Helper (Outreach Associate) to support the expansion of services as part of our HPD partnership for Neighborhood Tech Help (NTH).</div><div><br>
</div><div>Community-based Neighborhood Tech Helpers provide individualized assistance to local community members who need coaching in introductory digital skills and/or access to affordable home internet service and internet-capable devices in order to become effective home internet users. The candidate must have excellent communication, digital, outreach and organizational skills and have a high level of comfort engaging with individuals and groups of all abilities and from a wide range of backgrounds across the city (including Manhattan, the Bronx, and Staten Island).<br>
</div><div>This position reports to the Neighborhood Tech Help Program Coordinator in the Community Outreach and Engagement Department and is an integral part of NYPL&rsquo;s commitment to ensure underserved communities are connected with the Library and have awareness of relevant programs and services.</div><div>
<br>
<b><i>This is a grant-funded temporary position through June 30, 2026.</i></b><br>
<br>
<b>Responsibilities</b>
</div><ul><li>Bring the NTH program to target communities and build community relationships through targeted outreach and one-on-one interactions at a range of outreach events hosted by community partner organizations and in public settings (both indoors and outdoors) such as public housing, city shelters, parks, shopping malls, and recreation centers.</li>
<li>Teach community members about The New York Public Library&rsquo;s programs and services, including how to get a library card.</li>
<li>Be proactive, informed and helpful when interacting with patrons seeking assistance.</li>
<li>Assess patrons&rsquo; access to technology, current digital skill level, connectivity needs, and internet use priorities. If necessary,<ul>
<li>Support patrons in troubleshooting for basic digital literacy needs and software/hardware functionality.</li>
<li>Advise patrons about free or affordable home internet service options for which they may qualify, assist patrons to apply for services they choose, and support their efforts to secure service.</li>
<li>Advise patrons about sources of affordable computers or other internet connected devices for which they may qualify, and support their efforts to acquire appropriate devices and where they can get help for repair.</li>
<li>Refer patrons to relevant services or organizations who can support tech needs beyond the scope of NTH.</li>
<li>Teach digital safety precautions</li>
</ul></li><li>Participate in all required onboarding and skills development opportunities, as determined by the NTH Program Coordinator.</li>
<li>Track program data, keep accurate and timely records, and report outcomes as required.</li>
<li>Assist with maintaining the NTH Playbook and information for referrals to community programs and services.</li>
<li>Provide excellent customer service and support to individuals in diverse communities.</li>
<li>Plan, set-up equipment, and attend scheduled outreach events.</li>
<li>Perform related duties and work on special projects as required.</li>
</ul></div></div></div><p>Required Education, Experience &amp; Skills
</p><div><div><div><div><b>Required Education and Certifications</b>
</div><ul><li>Bachelor&rsquo;s Degree or 1-2 years relevant work experience</li></ul><div>
<b>Required Experience</b>
</div><ul><li>Demonstrated experience in providing excellent customer service to diverse patrons.</li>
<li>Excellent digital and computer skills.</li>
</ul><div><b>Required Skills</b>
</div><ul><li><b><i>Bilingual or conversational in Spanish required</i></b>
</li><li>Ability to demonstrate basic knowledge of current technology platforms and devices, and willingness to learn. Ability to assist others to learn basic digital skills: i.e. related to internet services, computer and device characteristics, and common online services and applications.</li>
<li>Excellent customer service skills. Strong organizational and time management skills with high attention to detail and ability to work on multiple projects simultaneously.</li>
<li>Knowledge of community outreach and engagement in diverse communities and a commitment to DEIA.</li>
<li>Ability to demonstrate excellent interpersonal skills, cultural competency and sensitivity working with diverse customers, coworkers, and community. Ability to establish trust with patrons of varied educational and cultural backgrounds. Interest in empowering older adults, people with disabilities, immigrants, and other vulnerable populations with digital skills and confidence.</li>
<li>Adaptable to changing work environments and ability to creatively solve problems and negotiate and handle stressful situations in a positive manner.</li>
<li>Excellent communication skills both online and in-person &mdash;written and verbal&mdash;for varied audiences, including public speaking, managing group discussion, classroom management, and listening skills.</li>
</ul><div><b>Managerial/Supervisory Responsibilities:</b>
</div><ul><li>N/A</li></ul></div></div>
</div><p>More...
</p><div><div><div><div><b>NYPL Core Values:</b>
</div><div><i>All team members are expected and encouraged to embody the NYPL Core Values:</i>
</div><ul><li>Be <b>Helpful</b> to patrons and colleagues</li>
<li>Be <b>Resourceful</b> in solving problems</li>
<li>Be <b>Curious</b> in all aspects of your work</li>
<li>Be <b>Welcoming</b> and<b> Inclusive</b>
</li></ul><div><b>Work Environment</b>
</div><ul><li>Office setting</li>
<li>Public library setting</li>
<li>Other workshop and public speaking environments</li>
</ul><div><b>Physical Duties</b>
</div><ul><li>May involve some light physical labor such as the moving and lifting of supply boxes or program supplies</li>
<li>Requires travel within NYC</li>
</ul><div><b>Pre-placement Physical Required?</b>
</div><ul><li>No</li></ul><div>
<b>Schedule</b>
</div><ul><li>15 hours per week</li>
<li>Must have flexible availability, including evenings and weekends as needed</li>
<li>Must be willing to travel to various locations as needed</li>
</ul><div><i>This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.</i><br>
<br>
<b><i>The New York Public Library</i></b><i> </i><b><i>Salary Statement</i></b>
</div><div>At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.</div></div></div>
</div><p>About The New York Public Library
</p><div><div>The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations&mdash;including research and branch libraries&mdash;throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.</div></div></div><p></p>

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
<b>
Overview</b><br>
The New York Public Library (NYPL) is seeking an enthusiastic candidate to fill the role of Neighborhood Tech Helper (Outreach Associate) to support the expansion of services as part of our HPD partnership for Neighborhood Tech Help (NTH).</div><div></div><div><br>
Community-based Neighborhood Tech Helpers provide individualized assistance to local community members who need coaching in introductory digital skills and/or access to affordable home internet service and internet-capable devices in order to become effective home internet users. The candidate must have excellent communication, digital, outreach and organizational skills and have a high level of comfort engaging with individuals and groups of all abilities and from a wide range of backgrounds across the city (including Manhattan, the Bronx, and Staten Island).<br>
</div><div>This position reports to the Neighborhood Tech Help Program Coordinator in the Community Outreach and Engagement Department and is an integral part of NYPL&rsquo;s commitment to ensure underserved communities are connected with the Library and have awareness of relevant programs and services.</div><div>
<br>
<b><i>This is a grant-funded temporary position through June 30, 2026.</i></b><br>
<br>
<b>Responsibilities</b>
</div><ul><li>Bring the NTH program to target communities and build community relationships through targeted outreach and one-on-one interactions at a range of outreach events hosted by community partner organizations and in public settings (both indoors and outdoors) such as public housing, city shelters, parks, shopping malls, and recreation centers.</li>
<li>Teach community members about The New York Public Library&rsquo;s programs and services, including how to get a library card.</li>
<li>Be proactive, informed and helpful when interacting with patrons seeking assistance.</li>
<li>Assess patrons&rsquo; access to technology, current digital skill level, connectivity needs, and internet use priorities. If necessary,<ul>
<li>Support patrons in troubleshooting for basic digital literacy needs and software/hardware functionality.</li>
<li>Advise patrons about free or affordable home internet service options for which they may qualify, assist patrons to apply for services they choose, and support their efforts to secure service.</li>
<li>Advise patrons about sources of affordable computers or other internet connected devices for which they may qualify, and support their efforts to acquire appropriate devices and where they can get help for repair.</li>
<li>Refer patrons to relevant services or organizations who can support tech needs beyond the scope of NTH.</li>
<li>Teach digital safety precautions</li>
</ul></li><li>Participate in all required onboarding and skills development opportunities, as determined by the NTH Program Coordinator.</li>
<li>Track program data, keep accurate and timely records, and report outcomes as required.</li>
<li>Assist with maintaining the NTH Playbook and information for referrals to community programs and services.</li>
<li>Provide excellent customer service and support to individuals in diverse communities.</li>
<li>Plan, set-up equipment, and attend scheduled outreach events.</li>
<li>Perform related duties and work on special projects as required.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Required Education, Experience &amp; Skills</b></h3><div><b><br>
Required Education and Certifications</b></div><ul><li>
Bachelor&rsquo;s Degree or 1-2 years relevant work experience</li></ul><div><b>
Required Experience</b></div><ul>
<li>Demonstrated experience in providing excellent customer service to diverse patrons.</li>
<li>Excellent digital and computer skills.</li>
</ul><div><b>Required Skills</b></div><ul>
<li><b><i>Bilingual or conversational in Spanish required</i></b></li>
<li>Ability to demonstrate basic knowledge of current technology platforms and devices, and willingness to learn. Ability to assist others to learn basic digital skills: i.e. related to internet services, computer and device characteristics, and common online services and applications.</li>
<li>Excellent customer service skills. Strong organizational and time management skills with high attention to detail and ability to work on multiple projects simultaneously.</li>
<li>Knowledge of community outreach and engagement in diverse communities and a commitment to DEIA.</li>
<li>Ability to demonstrate excellent interpersonal skills, cultural competency and sensitivity working with diverse customers, coworkers, and community. Ability to establish trust with patrons of varied educational and cultural backgrounds. Interest in empowering older adults, people with disabilities, immigrants, and other vulnerable populations with digital skills and confidence.</li>
<li>Adaptable to changing work environments and ability to creatively solve problems and negotiate and handle stressful situations in a positive manner.</li>
<li>Excellent communication skills both online and in-person &mdash;written and verbal&mdash;for varied audiences, including public speaking, managing group discussion, classroom management, and listening skills.</li>
</ul><div><b>Managerial/Supervisory Responsibilities:</b></div><ul><li>
N/A</li></ul><h3 class="jobSectionHeader"><b><br>
More...</b></h3><div><b><br>
NYPL Core Values:</b></div><div><i>
All team members are expected and encouraged to embody the NYPL Core Values:</i></div><ul>
<li>Be <b>Helpful</b> to patrons and colleagues</li>
<li>Be <b>Resourceful</b> in solving problems</li>
<li>Be <b>Curious</b> in all aspects of your work</li>
<li>Be <b>Welcoming</b> and<b> Inclusive</b>
</li></ul><div><b>Work Environment</b></div><ul>
<li>Office setting</li>
<li>Public library setting</li>
<li>Other workshop and public speaking environments</li>
</ul><div><b>Physical Duties</b></div><ul>
<li>May involve some light physical labor such as the moving and lifting of supply boxes or program supplies</li>
<li>Requires travel within NYC</li>
</ul><div><b>Pre-placement Physical Required?</b></div><ul><li>
No</li></ul><div><b>
Schedule</b></div><ul>
<li>15 hours per week</li>
<li>Must have flexible availability, including evenings and weekends as needed</li>
<li>Must be willing to travel to various locations as needed</li>
</ul><div><i>This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.</i><br>
<br>
<b><i>The New York Public Library</i></b><i> </i><b><i>Salary Statement</i></b>
</div><div>At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.</div><h3 class="jobSectionHeader"><b><br>
About The New York Public Library</b></h3><div>
The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations&mdash;including research and branch libraries&mdash;throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.</div></div>

Heartland ABA

<div><p>Are you seeking a career that makes a meaningful impact on the world? Join us in our mission to empower children with Autism to achieve their full potential and lead joyful, fulfilling lives. Explore lucrative opportunities in the Applied Behavior Analysis (ABA) field, where you can bring about real change for children and their families. Become a part of a devoted community of professionals in ABA, driven by a shared passion for enhancing lives.</p>
<p><b>Perks:</b></p>
<ul><li>Enjoy job security and advancement opportunities in the thriving ABA industry.</li>
<li>Experience flexibility and autonomy in your schedule, making it an ideal opportunity for college students.</li>
<li>Great opportunities for anyone in Education or related fields, as many positions offer afternoon or evening hours.</li>
<li>Receive competitive compensation.</li>
<li>Ideal for those seeking part-time positions.</li>
<li>A fantastic entry point into the field of psychology, providing valuable real-world experience.</li>
<li>No experience required!</li>
<li>Full training offered.</li>
</ul>
<p><b>Responsibilities:
</b></p><ul><li>Provide one-on-one ABA services to clients, using evidence-based interventions supporting independence and positive behavior.</li>
<li>Serve as an integral member of our clinical team, responsible for the direct implementation of skill building and care plans.</li>
<li>Record session data accurately using electronic devices.</li>
<li>Foster a positive learning environment for clients and connect with families.</li>
<li>Collaborate with families and providers to enhance treatment effectiveness.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul><li>High school diploma or equivalent.</li>
<li>Willingness to learn and passionate about making a difference for children with Autism.</li>
<li>Patience, compassion, and the ability to maintain a calm demeanor in challenging situations.</li>
<li>Reliable method of transportation</li>
</ul>
<p><b>Need to Knows:
</b></p><ul><li>Services will be provided in clients' homes or in the community-based locations.</li>
<li>All positions start off part-time.</li>
<li>Required to take the 40-hour Registered Behavior Technician course.</li>
<li>Minimum 6 month commitment required</li>
</ul>
<p>This position is perfect for anyone passionate about helping children with Autism thrive! We provide paid training &mdash; no prior experience is required.</p>
<p><b>Great Fit If You Have Experience In:</b></p>
<ul><li><p>Education or early childhood development</p>
</li><li><p>Childcare, babysitting, or youth mentorship</p>
</li><li><p>Teaching assistant, paraprofessional, or instructional aide roles</p>
</li><li><p>After-school programs or camp counseling</p>
</li><li><p>Behavioral health, mental health, or social services</p>
</li><li><p>ABA therapy or working with individuals with Autism</p>
</li><li><p>Healthcare support (DSP, CNA, HHA, PCA, caregiver)</p>
</li><li><p>Supporting a neurodiverse family member or loved one</p>
</li><li><p>Behavior Technician, ABA, Registered Behavior Technician</p>
</li></ul><p><b>No experience? No problem &mdash; paid training is provided!</b><br>
If you're compassionate, patient, and passionate about making a difference, we encourage you to apply.</p>
<p><b>Apply today to join our team, begin your career in ABA, and make that positive difference!</b></p></div>

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