nemt dispatcher

Traveling By Faith Transportation Services Inc.

Now Hiring: NEMT Dispatcher / Operations SupportWe are seeking a dependable, organized, and detail-oriented NEMT Dispatcher to join our team. The ideal candidate must be able to multitask in a fast-paced environment, communicate professionally, and help ensure smooth daily transportation operations.Job Responsibilities:<ul><li>Answer incoming phone calls professionally and efficiently</li><li>Monitor drivers on the Bambi platform</li><li>Conduct morning driver check-ins and driver readiness checks</li><li>Complete next-day trip confirmations</li><li>Prepare and manage driver schedules</li><li>Conduct weekly vehicle maintenance checks</li><li>Complete daily member surveys</li><li>Monitor driver gas purchases through the RoadFlex account</li><li>Assign drivers to the correct vehicles in Verizon Connect</li><li>Post GasBuddy gas prices for drivers</li></ul>Qualifications:<ul><li>Strong communication and customer service skills</li><li>Good organizational and multitasking abilities</li><li>Comfortable using dispatch platforms and technology</li><li>Able to work independently and as part of a team</li><li>Transportation or dispatch experience preferred</li></ul>We are looking for someone who is:<ul><li>Reliable</li><li>Professional</li><li>Detail-oriented</li><li>Able to thrive in a fast-paced environment</li><li>Strong with follow-up and documentation</li></ul>If you are interested in joining a growing NEMT team and helping keep daily operations running smoothly, we would love to hear from you.Pay: $14.00 per hourWork Location: In person

NEMT Dispatcher/Operations Support

Bright sky medical transportation

Job Overview We are seeking a dynamic and detail-oriented Bookkeeper / Administrative Assistant to join our team! This vital role combines precise financial management with essential administrative support, ensuring our organization runs smoothly and efficiently. The ideal candidate will be energized by numbers, thrive in a fast-paced environment, and possess a passion for accuracy and organization. You will handle a variety of bookkeeping tasks, manage financial records, and provide administrative assistance that keeps our operations on track. This position offers an exciting opportunity to develop your skills in both accounting and office management within a supportive and growth-oriented environment.Duties<ul><li>Manage day-to-day bookkeeping using accounting software such as QuickBooks, Xero, Sage, or Quicken, ensuring all financial data is accurate and up-to-date</li><li>Perform bank reconciliations, general ledger accounting, and balance sheet reconciliations to maintain financial integrity</li><li>Prepare journal entries, account analysis, and account reconciliation reports in accordance with GAAP (Generally Accepted Accounting Principles)</li><li>Oversee accounts payable and receivable processes, including invoice processing and payment scheduling</li><li>Assist with payroll processing, tax filings, and governmental accounting requirements to ensure compliance</li><li>Maintain organized financial records, including detailed documentation of transactions, expense reports, and audit trails</li><li>Provide administrative support such as managing correspondence, scheduling appointments, handling phone inquiries, and maintaining office supplies</li></ul>Experience<ul><li>Proven experience in bookkeeping or accounting roles with familiarity in public or corporate accounting environments</li><li>Hands-on experience with multiple accounting software platforms such as QuickBooks, Xero, Sage, or similar tools</li><li>Strong understanding of financial concepts including debits &amp; credits, double entry bookkeeping, journal entries, and general ledger management</li><li>Knowledge of governmental accounting standards and non-profit accounting practices is a plus</li><li>Ability to perform detailed account analysis, bank reconciliation, and balance sheet reconciliation efficiently</li><li>Familiarity with technical accounting procedures related to budgeting, financial report writing, and account reconciliation processes</li><li>Excellent organizational skills with proficiency in 10 key typing and data entry accuracy</li></ul>Join us to be part of a vibrant team dedicated to precision in finance management while supporting the operational backbone of our organization! We value energetic professionals eager to grow their expertise in bookkeeping combined with administrative excellence.Job Type: Part-timePay: From $22.50 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Bookkeeper / Administrative Assistant/nemt dispatcher

HOURS: 9:30am-6:30pmJob OverviewThe Dispatcher is responsible for coordinating Non-Emergency Medical Transportation (NEMT) trips by scheduling drivers, monitoring routes, and responding to real-time transportation issues. This role works closely with drivers, clients, and broker partners to ensure safe, timely, and reliable transportation.This position primarily supports NEMT operations, while also serving as a backup dispatcher for student transportation routes when needed.The ideal candidate is highly organized, comfortable working in a fast-paced environment, and able to make quick decisions when schedules or routes change.Responsibilities<ul><li>Manage dispatch software to assign and monitor driver routes and trip schedules</li><li>Proactively adjust routes and schedules to address delays, cancellations, will call trips, and service changes</li><li>Monitor multiple broker portals for trip requests and real-time updates</li><li>Communicate with drivers regarding scheduling changes, field situations, and operational updates</li><li>Escalate issues to supervisors when necessary</li><li>Coordinate new trip requests and provide excellent customer service to clients</li><li>Communicate effectively with drivers, parents, school personnel, staff, and NEMT clients</li><li>Assist Tristar drivers and provide support for office phone coverage</li><li>Support student transportation dispatch when needed</li><li>Other duties as assigned</li></ul>Success in this role includes:<ul><li>Maintaining on-time trip performance</li><li>Communicating effectively with drivers and clients</li><li>Quickly resolving route or scheduling issues</li><li>Supporting a collaborative dispatch team environment</li></ul>Qualifications<ul><li>Some Dispatching or scheduling experience a must</li><li>Strong problem-solving and multitasking abilities</li><li>Ability to work in a fast-paced operational environment</li><li>Comfortable working with web-based dispatching software and tools such as Microsoft Office and Google Workspace</li><li>Strong data entry and computer skills</li><li>Experience with dispatch platforms such as TaxiCaller, iCabbi, RoutingBox, MediRoutes, or TripSpark is a plus</li><li>Excellent communication and customer service skills</li><li>Must become a certified driver through the OH Department of Education</li><li>High School diploma required</li></ul>Pay: $20.00 - $23.00 per hourBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li></ul>Work Location: In person

Dispatcher

MediDrive, LLC

<div>
 
 Job Title: NEMT Dispatcher
 
 &nbsp;Location: Glen Allen, Virginia (On-site)
 
 &nbsp;Reports To: Manager, Transportation
 
 
 
 
 THIS POSITION WORKS ON-SITE DAILY AT OUR GLEN ALLEN, VA LOCATION
 
 
 
 
 
 Position Overview
 
 
 &nbsp;The NEMT Dispatcher is responsible for coordinating, scheduling, and monitoring non-emergency medical transportation trips to ensure members are transported safely, timely, and in compliance with contract, regulatory, and service-level requirements. This role serves as a central point of communication between members, transportation providers, drivers, and internal teams, and is critical to daily operational success.
 
 
 
 
 Key Responsibilities
 
 
 &nbsp;&bull; Receive, schedule, and dispatch NEMT trip requests in accordance with client, state, and health plan requirements
 
 &nbsp;&bull; Coordinate trip assignments with contracted transportation providers and drivers using MediDrive&rsquo;s Transportation Management System (TMS)
 
 &nbsp;&bull; Monitor trips in real time to ensure on-time pickup, trip completion, and adherence to service standards
 
 &nbsp;&bull; Communicate proactively with members, providers, and internal staff regarding trip status, delays, cancellations, or issues
 
 &nbsp;&bull; Resolve day-of-service issues, including late pickups, no-shows, vehicle breakdowns, and eligibility discrepancies
 
 &nbsp;&bull; Document all trip activity, communications, and exceptions accurately and in real time within the system
 
 &nbsp;&bull; Verify trip eligibility, authorizations, mode of transport, and special member needs prior to dispatch
 
 &nbsp;&bull; Escalate service failures, safety concerns, or compliance issues according to established protocols
 
 &nbsp;&bull; Support provider performance by identifying recurring issues and communicating trends to management
 
 &nbsp;&bull; Work collaboratively with call center, provider relations, compliance, and quality teams
 
 &nbsp;&bull; Maintain strict confidentiality and comply with HIPAA and all applicable state and federal regulations
 
 &nbsp;&bull; Participate in training, quality initiatives, and process improvement efforts as required
 
 
 
 
 Qualifications
 
 
 &nbsp;&bull; High school diploma or GED required; associate degree or relevant coursework preferred
 
 &nbsp;&bull; Minimum of 1&ndash;2 years of dispatching experience, preferably in NEMT, transportation, logistics, or call center operations
 
 &nbsp;&bull; Familiarity with Medicaid, Medicare Advantage, or healthcare transportation environments strongly preferred
 
 &nbsp;&bull; Proficiency with dispatch systems, TMS platforms, and standard office software
 
 &nbsp;&bull; Strong verbal and written communication skills
 
 &nbsp;&bull; Ability to multitask, prioritize, and remain calm in a fast-paced, high-volume environment
 
 &nbsp;&bull; Strong problem-solving skills and attention to detail
 
 &nbsp;&bull; Customer-service oriented with a focus on member experience and provider collaboration
 
 &nbsp;&bull; Ability to work assigned shifts, which may include early mornings, evenings, weekends, or holidays as required
 
 
 
 
 Work Environment
 
 
 &nbsp;&bull; This position is based on-site at MediDrive&rsquo;s Glen Allen, Virginia office
 
 &nbsp;&bull; Fast-paced operational environment with continuous phone and system activity
 
 &nbsp;&bull; Extended periods of sitting, computer use, and phone communication required
 
 
 
 
 Preferred Attributes
 
 
 &nbsp;&bull; Knowledge of Virginia Medicaid NEMT requirements
 
 &nbsp;&bull; Experience working with multiple transportation modes (ambulatory, wheelchair, stretcher, mileage reimbursement, volunteer drivers)
 
 &nbsp;&bull; Bilingual (English/Spanish) a plus
 
 
 
 &nbsp;
 
</div>

Dispatcher (NEMT)

Corporate Transportation Group

<div>Job Title: NEMT Dispatcher 
 Location: Glen Allen, Virginia (On-site) 
 Reports To: Manager, Transportation
THIS POSITION WORKS ON-SITE DAILY AT OUR GLEN ALLEN, VA LOCATION
Position Overview 
 The NEMT Dispatcher is responsible for coordinating, scheduling, and monitoring non-emergency medical transportation trips to ensure members are transported safely, timely, and in compliance with contract, regulatory, and service-level requirements. This role serves as a central point of communication between members, transportation providers, drivers, and internal teams, and is critical to daily operational success.<div>
Key Responsibilities 
<ul><li>Receive, schedule, and dispatch NEMT trip requests in accordance with client, state, and health plan requirements</li><li>Coordinate trip assignments with contracted transportation providers and drivers using MediDrive&rsquo;s Transportation Management System (TMS)</li><li>Monitor trips in real time to ensure on-time pickup, trip completion, and adherence to service standards</li><li>Communicate proactively with members, providers, and internal staff regarding trip status, delays, cancellations, or issues</li><li>Resolve day-of-service issues, including late pickups, no-shows, vehicle breakdowns, and eligibility discrepancies</li><li>Document all trip activity, communications, and exceptions accurately and in real time within the system</li><li>Verify trip eligibility, authorizations, mode of transport, and special member needs prior to dispatch</li><li>Escalate service failures, safety concerns, or compliance issues according to established protocols</li><li>Support provider performance by identifying recurring issues and communicating trends to management</li><li>Work collaboratively with call center, provider relations, compliance, and quality teams</li><li>Maintain strict confidentiality and comply with HIPAA and all applicable state and federal regulations</li><li>Participate in training, quality initiatives, and process improvement efforts as required</li></ul></div><div>
Qualifications 
<ul><li>High school diploma or GED required; associate degree or relevant coursework preferred</li><li>Minimum of 1&ndash;2 years of dispatching experience, preferably in NEMT, transportation, logistics, or call center operations</li><li>Familiarity with Medicaid, Medicare Advantage, or healthcare transportation environments strongly preferred</li><li>Proficiency with dispatch systems, TMS platforms, and standard office software</li><li>Strong verbal and written communication skills</li><li>Ability to multitask, prioritize, and remain calm in a fast-paced, high-volume environment</li><li>Strong problem-solving skills and attention to detail</li><li>Customer-service oriented with a focus on member experience and provider collaboration</li><li>Ability to work assigned shifts, which may include early mornings, evenings, weekends, or holidays as required</li></ul></div><div>
Work Environment 
<ul><li>This position is based on-site at MediDrive&rsquo;s Glen Allen, Virginia office</li><li>Fast-paced operational environment with continuous phone and system activity</li><li>Extended periods of sitting, computer use, and phone communication required</li></ul></div><div>
Preferred Attributes 
<ul><li>Knowledge of Virginia Medicaid NEMT requirements</li><li>Experience working with multiple transportation modes (ambulatory, wheelchair, stretcher, mileage reimbursement, volunteer drivers)</li><li>Bilingual (English/Spanish) a plus</li></ul></div></div>

In Rhythm Non Emergency Medical Transportation Inc

Job Summary: The NEMT Dispatcher plays a critical role in coordinating safe, timely, and efficient transportation services for members requiring non-emergency medical transport. This position serves as the central point of communication between drivers, members, healthcare facilities, and internal staff. The dispatcher ensures all trips are scheduled, routed, and monitored effectively while maintaining high standards of customer service, compliance, and operational efficiency.Key Responsibilities:Dispatching &amp; Scheduling<ul><li>Assign, dispatch, and monitor trips to drivers in real time using dispatch software</li><li>Plan and optimize routes for efficiency, timeliness, and cost-effectiveness</li><li>Schedule same-day and future transportation requests based on urgency and availability</li><li>Adjust schedules dynamically to accommodate cancellations, delays, and urgent requests</li><li>Ensure proper trip coverage at all times, including backup planning</li></ul>Software &amp; Systems Management<ul><li>Learn and effectively utilize NEMT dispatching software and GPS tracking systems</li><li>Accurately input, update, and manage trip data, driver logs, and member information</li><li>Monitor real-time trip progress and respond to system alerts or discrepancies</li><li>Maintain detailed and accurate electronic records for compliance and reporting</li></ul>Communication<ul><li>Maintain constant communication with drivers regarding trip assignments, updates, and issues</li><li>Communicate clearly and professionally with members, caregivers, and healthcare facilities</li><li>Coordinate with internal departments such as customer service, billing, and management</li><li>Provide timely updates on delays, ETA changes, and service disruptions</li></ul>Customer Service<ul><li>Answer incoming calls promptly and professionally</li><li>Assist members with scheduling, trip inquiries, and issue resolution</li><li>Handle complaints, concerns, and service issues with empathy and efficiency</li><li>Ensure a high level of customer satisfaction and service quality</li></ul>Driver Support &amp; Coordination<ul><li>Provide drivers with accurate trip details, directions, and special instructions</li><li>Monitor driver performance, attendance, and adherence to schedules</li><li>Assist drivers with navigation, trip issues, and emergency situations</li><li>Ensure drivers comply with company policies and regulatory requirements</li></ul>Operational Oversight<ul><li>Track and ensure on-time performance for pickups and drop-offs</li><li>Identify and resolve service delays or disruptions proactively</li><li>Coordinate vehicle availability, maintenance scheduling, and coverage</li><li>Maintain awareness of traffic, weather, and road conditions affecting operations</li></ul>Compliance &amp; Documentation<ul><li>Ensure all trips meet regulatory, insurance, and company compliance standards</li><li>Maintain accurate documentation for audits, billing, and reporting purposes</li><li>Protect member confidentiality in accordance with HIPAA guidelines</li><li>Follow all safety and operational protocols</li></ul>Problem Solving &amp; Decision Making<ul><li>Quickly assess and resolve scheduling conflicts and service issues</li><li>Make informed decisions under pressure in a fast-paced environment</li><li>Handle emergencies or unexpected situations calmly and efficiently</li></ul>Required Skills &amp; Qualifications:<ul><li>Strong organizational and multitasking abilities</li><li>Excellent verbal and written communication skills</li><li>Ability to work in a fast-paced, high-pressure environment</li><li>Proficiency with computers, dispatch software, and phone systems</li><li>Strong problem-solving and decision-making skills</li><li>Attention to detail and accuracy in data entry</li><li>Ability to remain calm and professional under stress</li><li>Customer service experience preferred</li></ul>Preferred Qualifications:<ul><li>Previous dispatching experience (NEMT, transportation, or logistics preferred)</li><li>Knowledge of local geography and routing</li><li>Experience with GPS tracking and routing systems</li><li>Familiarity with healthcare transportation regulations</li></ul>Work Environment:<ul><li>Office-based, fast-paced dispatch center</li><li>Frequent phone and computer use</li><li>May require evenings, weekends, or holiday shifts</li><li>High level of responsibility and time-sensitive decision-making</li></ul>Physical Requirements:<ul><li>Prolonged periods of sitting and working at a computer</li><li>Ability to handle multiple screens, phone systems, and software simultaneously</li></ul>Pay: $16.90 - $18.00 per hourWork Location: In person

Balance HomeCare Services Inc

Job Overview Join our dynamic team as a Non-Emergency Medical Transportation (NEMT) Dispatcher, where you will be the vital link ensuring seamless, safe, and timely transportation services for patients requiring non-emergency medical travel. In this energetic role, you will coordinate rides, communicate with drivers and healthcare providers, and utilize advanced dispatching tools to optimize routes and schedules. Your proactive approach and excellent communication skills will help improve patient experiences while maintaining high standards of safety and efficiency.Responsibilities<ul><li>Manage incoming transportation requests via multi-line phone systems, ensuring prompt and courteous phone etiquette.</li><li>Use GPS and GIS (Geographic Information Systems) technology to plan efficient routes for non-emergency medical trips.</li><li>Coordinate with drivers, healthcare facilities, law enforcement, and patients to schedule pickups and drop-offs accurately.</li><li>Conduct phone triage to assess patient needs, confirm appointment details, and provide clear instructions.</li><li>Maintain detailed data entry and transcription records of all dispatch activities, trip logs, and incident reports with precision.</li><li>Apply analysis skills to troubleshoot scheduling conflicts or delays proactively, adjusting plans as needed.</li><li>Ensure compliance with security protocols while managing sensitive patient information with confidentiality and professionalism.</li></ul>Qualifications<ul><li>Previous EMT experience or background in emergency medical services is highly desirable.</li><li>Strong knowledge of medical terminology, first aid procedures, and basic health protocols.</li><li>Experience with dispatching systems, GPS navigation tools, and multi-line phone operations.</li><li>Excellent communication skills with a professional phone manner and conflict management abilities.</li><li>Demonstrated typing speed and data entry accuracy; familiarity with transcription is a plus.</li><li>Ability to analyze situations quickly and make sound decisions under pressure.</li><li>Knowledge of law enforcement procedures or experience working alongside first responders is advantageous. Join us in making a difference by coordinating safe transportation solutions that support health and well-being! We are committed to providing paid positions that foster growth, teamwork, and community impact&mdash;every role is valued as part of our mission to serve others efficiently and compassionately.</li></ul>Pay: $14.00 - $16.00 per hourWork Location: In person

Non-Emergency Medical Transportation Dispatcher

Search 711+ Nemt dispatcher jobs near you this March. New roles added regularly across leading industries. Apply today.

711 nemt dispatcher jobs Near Me

NEMT Dispatcher/Operations Support

Bookkeeper / Administrative Assistant/nemt dispatcher

Dispatcher

Dispatcher (NEMT)

Dispatcher (NEMT)

Dispatcher

Non-Emergency Medical Transportation Dispatcher