network applications specialist

Etisalat

<div><div>NOC Front Office Specialist.Network Management - (2600000M)</div><div>
Description<div></div> 
Job Purpose
1- 24 x 7 Surveillance across IT &amp; Technical networks. 2- Detect faults/outages and follow up till restoration as per agreed SLA. 3- Open Trouble Tickets for all fired alarms/events on concerned Teams via HPSM. 4- Escalate Incidents as per agreed incident procedure document and generate IR reports. 5- Shift Handover implemented properly.
Report To Position Name
IT NOC Surveillance 1. 24 x 7 monitoring of all IT network services (DB, Servers, IN billing and charging, Infrastructure, Applications, Contact Centre, Middle-ware, Siebel,&hellip;). 2. on time detection of faults and follow up till restoration. 3. Create Trouble Tickets and update according to the agreed SLAs. 4. Shift plan &amp; Shift handover implementation. 5. Supervise the service during CR implementation and verify the service status after implementation. 6. Data collection, Network performance monitoring 24/7. 7. Generate incident reports according to predefined incident severity and escalate to the top management when required according to approved updated escalation matrix during the incident with various means notifications (SMS, mail,...)<div> 
</div></div><div>
Qualifications<div></div> 
QUALIFICATIONS_ESSENTIAL
- Ability to work 24/7 - shift base - Ability to work under pressure - Arabic &amp; English ( spoken &amp; written) - Graduated within Telecommunication or Computer Engineering - Computer knowledge: Windows, Word, Excel, Power Point, Outlook... - Capable to handle multi Tasks 

QUALIFICATIONS_DESIRABLE
- Very good communication skills. - Very good presentation skills. - Programming skills. - ITIL foundation 
EXPERIENCE_ESSENTIAL
- Support the Change Management process by controlling final execution of all Planned Works for all network and services to minimize service disruption. - Broad knowledge within mobile communications, IN billing &amp; charging, IT systems,.... - Experience in a Network Operations or IT service desk environment. 
EXPERIENCE_DESIRABLE<ul><li>Good understanding of IT technologies.</li></ul> 
CERTIFICATIONS_ESSENTIAL
- ITIL Foundation - CCNA - Mobile Network Package (2G/3G/4G/5G)<div> 
</div></div><div>
Job: Specialist</div><div>
Organization: Etisalat-Misr</div><div>
 Entry Level</div><div>
Job Posting: 10/Feb/2026, 3:35:50 AM</div></div>

NOC Front Office Specialist.Network Management

ZIWO

<div>
 
 Technical Onboarding
 
 
 Specialist
 
 
 (Network &amp; Product)
 
 
 
 📍
 
 Location:
 
 The Greek Campus, Downtown Tahrir Square, Cairo
 
 
 🕒
 
 Type:
 
 Full-time
 
 
 💼
 
 Department:
 
 Onboarding &amp; Delivery Team | Revenue Department
 
 
 💻
 
 Work Setup:
 
 On-site
 
 
 
 About ZIWO
 
 
 
 
 ZIWO
 
 is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single interface that brings value to every conversation.
 
 
 As a fast-growing B2B SaaS startup, we&rsquo;re building the future of customer experience. Our all-in-one cloud solution enables voice, messaging, and CRM integrations for forward-thinking companies across the Middle East and beyond. With a global team of 80+ people, ZIWO is the tech company where innovation meets impact.
 
 
 
 About The Role
 
 
 
 We&rsquo;re looking for a
 
 Technical Onboarding
 
 
 Specialist
 
 
 (Network &amp; VoIP)
 
 to join our Cairo team. In this role, you will support the remote technical onboarding of new ZIWO clients by combining SaaS product onboarding with foundational networking and VoIP configuration.
 
 
 You&rsquo;ll work closely with customers to ensure their environments are technically ready, assist with platform activation, and validate network setups remotely to ensure a smooth and successful launch. This role focuses on
 
 product onboarding and technical validation
 
 and does not involve onsite infrastructure implementation.
 
 
 This is a great opportunity for candidates with a networking or telecom background who are looking to grow within a cloud communication and SaaS environment.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Support remote onboarding sessions and coordinate technical activation with clients
 </li>
 <li>
 Assist customers in configuring ZIWO platform setups based on their business needs
 </li>
 <li>
 Perform basic technical readiness checks including network and VoIP validation
 </li>
 <li>
 Assist with SIP configuration, extensions setup, and basic connectivity troubleshooting
 </li>
 <li>
 Validate network setups remotely (IP checks, firewall basics, routing verification, connectivity tests)
 </li>
 <li>
 Support initial call routing, extensions configuration, and call flow validation during onboarding
 </li>
 <li>
 Maintain CRM updates, onboarding documentation, and delivery tracking
 </li>
 <li>
 Escalate complex technical issues to senior network or implementation teams
 </li>
 <li>
 Collect feedback from clients and support post-activation improvements
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Networks, Telecommunications, Computer Science, or a related field
 </li>
 <li>
 1&ndash;3 years of experience in technical onboarding, VoIP support, networking support, telecom delivery, or SaaS implementation roles
 </li>
 <li>
 Basic understanding of networking fundamentals (TCP/IP, routing, NAT, firewall basics)
 </li>
 <li>
 Basic knowledge of VoIP concepts (SIP, RTP, codecs, call flows)
 </li>
 <li>
 CCNA certification preferred or currently pursuing (not mandatory)
 </li>
 <li>
 Familiarity with cloud platforms or contact center solutions is a plus
 </li>
 <li>
 Strong communication, organization, and client-facing skills
 </li>
 <li>
 Fluent in English &amp; Arabic
 
 
 </li>
 </ul>
 
 Why Join ZIWO
 
 
 
 <ul>
 <li>
 Be part of a fast-growing SaaS company shaping the future of customer engagement
 </li>
 <li>
 Work with a collaborative, client-first team passionate about innovation
 </li>
 <li>
 Enjoy a dynamic work environment in the heart of Downtown Cairo
 </li>
 <li>
 Grow your career in cloud communications, networking, and SaaS onboarding
 </li>
 <li>
 Make a real impact for businesses across the region using our platform
 
 
 </li>
 </ul>
 
 ZIWO
 
 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
</div>

Technical Onboarding Specialist (Network & Product)

DeepSource Technologies

<div>Role Overview
We are seeking a Network Detection &amp; Visibility Specialist responsible for monitoring, analyzing, and optimizing network traffic visibility and threat detection capabilities. This role focuses on Network Detection &amp; Response (NDR), anomaly detection, and packet broker optimization to enhance security operations.
Key Responsibilities<ul><li>Monitor NDR alerts to detect insider threats, suspicious C2 traffic, and network anomalies</li><li>Establish baseline network traffic patterns and fine-tune detection models</li><li>Configure and optimize Packet Broker policies for efficient traffic distribution</li><li>Perform forensic packet capture and deep-dive investigations during incidents</li><li>Proactively identify and remediate abnormal network behavior</li><li>Produce periodic anomaly detection and network baselining reports</li><li>Collaborate with SOC and Security teams to enhance visibility strategies</li></ul> 
Requirements<ul><li> 
Strong experience with Network Detection &amp; Response (NDR) technologies</li><li>Hands-on expertise with Packet Broker solutions (e.g., Ixia, Gigamon, etc.)</li><li>Solid understanding of network protocols, traffic analysis, and anomaly detection</li><li>Experience in packet capture, traffic inspection, and forensic analysis</li><li>Strong troubleshooting and analytical skills</li><li>Excellent communication and reporting abilities</li></ul>
Preferred Qualifications<ul><li>Experience with Vectra NDR or similar platforms</li><li>Background in network security monitoring or SOC environments</li></ul></div>

Network Detection & Visibility Specialist (NDR / Packet Broker) - Riyadh,KSA

Role Overview
 We are seeking a Network Detection & Visibility Specialist responsible for monitoring, analyzing, and optimizing network traffic visibility and threat detection capabilities. This role focuses on Network Detection & Response (NDR), anomaly detection, and packet broker optimization to enhance security operations.
 Key Responsibilities
 <ul>
<li>Monitor NDR alerts to detect insider threats, suspicious C2 traffic, and network anomalies</li>
<li>Establish baseline network traffic patterns and fine-tune detection models</li>
<li>Configure and optimize Packet Broker policies for efficient traffic distribution</li>
<li>Perform forensic packet capture and deep-dive investigations during incidents</li>
<li>Proactively identify and remediate abnormal network behavior</li>
<li>Produce periodic anomaly detection and network baselining reports</li>
<li>Collaborate with SOC and Security teams to enhance visibility strategies</li>
</ul>
Requirements: 
<ul>
<li>Strong experience with Network Detection & Response (NDR) technologies</li>
<li>Hands-on expertise with Packet Broker solutions (e.g., Ixia, Gigamon, etc.)</li>
<li>Solid understanding of network protocols, traffic analysis, and anomaly detection</li>
<li>Experience in packet capture, traffic inspection, and forensic analysis</li>
<li>Strong troubleshooting and analytical skills</li>
<li>Excellent communication and reporting abilities</li>
</ul>
Preferred Qualifications
 <ul>
<li>Experience with Vectra NDR or similar platforms</li>
<li>Background in network security monitoring or SOC environments</li>
</ul>

TECH DATA

<div>Job Purpose:
 
 
The Product Specialist has overall responsibility to support the Product Manager for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the TD SYNEX extended sales team and the partner community. 
 
Responsibilities: 
<ul><li>
Implementation of sales enablement programs for TD SYNEX and partners.</li><li>
Implementation of marketing programs to support product group objectives.</li><li>
Execution of joint initiatives with our vendor and business partners.</li><li>
Responsible for inventory turns, inventory fulfillment and inventory obsolescence minimization.</li><li>
Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.</li><li>
Achievement of revenue plans by brand and by market segment.</li><li>
Coordinate the various functions within TD SYNEX in order to deliver the outcomes agreed in each product plan.</li><li>
Maintenance and development of operational level vendor relationships.</li><li>
In order to execute product leadership, it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.</li><li>
Ensuring highest and continuously improving levels of vendor and partner satisfaction.</li><li>
Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.</li><li>
Maintenance of an accurate pipeline by product group.</li><li>
Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.</li><li>
Supporting Product Manager in business forecasting and business planning for product groups with vendors.</li><li>
Provision of various reports for the purposes of commercial decision making.</li><li>
Deal effectively and efficiently with unsatisfactory performance and/or behavior within your team.</li></ul> 

Knowledge, Skills and Experience: 
<ul><li>
Minimum 1-3 years experiences within IT distribution</li><li>
Minimum education level required is a bachelor's degree.</li><li>
Appropriate vendor product sales certifications will be an advantage.</li><li>
Self-starter</li><li>
Results focused.</li><li>
Sound business acumen</li><li>
Ability to work with little direction.</li><li>
Influence business outcomes without having direct control.</li></ul> 

Key Skills 
 
At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. 
 
What's In It For You? 
<ul><li>
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.</li><li>
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.</li><li>
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.</li><li>
Diversity, Equity &amp; Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.</li><li>
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.</li><li>
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.</li></ul> 

Don't meet every single requirement? Apply anyway.
 
 
At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for! 
 
We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.</div>

Product Specialist- Networking

Jazeera Airways

<div>Jazeera Airways is looking for IT Support Specialist(s) who would be responsible for all aspects of network administration including servers, desktop systems, security systems, communications, office systems and hardware/software.

In addition to above, the position is also responsible for first level support of outsourced applications and co-ordinate with service provider to resolve the user problems. 

Responsibilities and Duties:
<ul>
<li>Handle all related matters to Jazeera Terminal enterprise network and system monitoring, management, maintenance and configuration.</li>
<li>Handle network administration (including backup, security management, user account management, e-mail systems including e-mail, web server, internet access, office systems and applications support).</li>
<li>Support server, network and desktop hardware, software and applications.</li>
<li>Roll out hardware and software to ensure optimal deployment of resources.</li>
<li>Plan, implement, and support the network and computing infrastructure plan.</li>
<li>Support Remote station offices for any IT related problems.</li>
<li>Support any other software/hardware platform for business.</li>
<li>Provide IT support for check-in, immigration, customs and security systems.</li>
<li>Handle CCTV system installation and support.</li>
<li>Perform any additional IT systems related business work not specifically mentioned in addition to above as necessitated by overall business objectives and requirements of the organization</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Bachelor&rsquo;s Degree or High Diploma in Computer Science or equivalent.</li>
<li>Minimum 5 years of experience in technical support included 2 years in System and Network administration.</li>
<li>Demonstrate a good knowledge of Windows servers and desktop products, setting up remote access for users and PBX systems.</li>
<li>Ability to administer a 200+ node network including firewalls, VPN, networked printers and photocopiers, UPS, CCTV etc.</li>
<li>Ability to provide application level support and vendor co-ordination for user problem resolution</li>
<li>Ready to work in a different schedule as assigned by Manager and based on the operational needs.</li>
<li>Excellent communication skills in English.</li>
<li>Have a valid Kuwaiti driving license.</li></ul></div>

IT Support Specialist

Telelinkz

Job SummaryWe are seeking a skilled and proactive IT Support Specialist to provide technical assistance and support to our employees. The ideal candidate will be responsible for maintaining computer systems, troubleshooting hardware and software issues, and ensuring smooth IT operations across the organization.Key Responsibilities<ul><li>Provide technical support for hardware, software, printers, and network-related issues</li><li>Install, configure, and maintain computer systems and applications</li><li>Troubleshoot system and network problems, diagnosing and resolving faults</li><li>Set up new users&rsquo; accounts and profiles and manage access rights</li><li>Maintain and monitor computer networks and systems</li><li>Perform routine maintenance and updates of systems and software</li><li>Ensure data backup and system security procedures are followed</li><li>Maintain IT inventory (laptops, desktops, headsets, routers, etc.)</li><li>Coordinate with vendors for hardware/software procurement and repairs</li><li>Document issues and maintain records of technical support activities</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field (preferred)</li><li>Proven experience as an IT Support Specialist or similar role</li><li>Strong knowledge of Windows operating systems and MS Office</li><li>Basic understanding of networking concepts (LAN/WAN, routers, switches)</li><li>Familiarity with troubleshooting hardware and software issues</li><li>Good understanding of cybersecurity practices</li><li>Strong problem-solving and communication skills</li><li>Ability to work independently and manage multiple tasks</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

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