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managed services engineer – tier 3 Jobs in Islamabad

managed services engineer – tier 3

network engineer

Prime System Solutions

<div>
 
 Position Summary:
 
 
 
 As a Network Engineer Level II, you will be a key contributor to the technical success of our clients, providing advanced technical support and solutions. This role involves a higher level of responsibility, including troubleshooting complex issues, implementing solutions, and collaborating with both clients and internal teams.
 
 
 
 Key Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Provide advanced technical support to clients, addressing complex hardware, software, and network issues
 </li>
 <li>
 Troubleshoot and resolve escalated incidents and service requests efficiently
 </li>
 <li>
 Reporting to a client site for support when needed
 </li>
 <li>
 Take a lead role in monitoring and managing client IT infrastructure, ensuring optimal performance and reliability
 </li>
 <li>
 Implement and oversee routine maintenance tasks, updates, and system optimizations
 </li>
 <li>
 Lead efforts in resolving challenging IT incidents, documenting root causes, and implementing preventive measures
 </li>
 <li>
 Mentor and guide Level I engineers in troubleshooting and resolution processes
 </li>
 <li>
 Contribute to the planning and execution of IT projects, such as system upgrades, migrations, and implementations
 </li>
 <li>
 Maintain comprehensive documentation of client environments, configurations, and support procedures
 </li>
 <li>
 Actively contribute to the development of the knowledge base and training materials
 </li>
 <li>
 Collaborate directly with clients to understand their technical needs and provide proactive solutions
 </li>
 <li>
 Communicate effectively with clients, providing status updates, technical information, and recommendations
 </li>
 <li>
 Perform any additional job duties as requested by management to contribute to the overall success of the organization
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Required Skills and Abilities for Network Engineer Tier 2
 
 
 
 <ul>
 <li>
 Proven hands-on network engineering experience
 </li>
 <li>
 Advanced knowledge of routing, switching, Firewalls and Wireless technologies
 </li>
 <li>
 Deep understanding of networking protocols
 </li>
 <li>
 Solid understanding of OSI or TCP/IP model
 </li>
 <li>
 Experience with network diagnostic, monitoring, and analysis tools - 3 +years
 </li>
 <li>
 Working knowledge of network operating systems (Cisco IOS, Juniper JUNOS, etc.)
 </li>
 <li>
 Hands-on experience with hardware (e.g., Cisco, Fortinet, SonicWall, Meraki and Fortinet) and network cabling installation 3 +years
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Strong problem-solving skills and attention to detail
 </li>
 <li>
 Excellent communication and documentation skills
 </li>
 <li>
 Ability to manage multiple clients and prioritize tasks effectively
 
 
 </li>
 </ul>
 
 Education and Experience:
 
 
 
 <ul>
 <li>
 3+ years' experience in a technical support role, preferably in a Managed Service Provider environment
 </li>
 <li>
 Relevant certifications (e.g., CCNA, CCNP, JNCIA, etc.) - Desirable
 </li>
 <li>
 Experience with troubleshooting complex hardware, software, and network issues
 </li>
 <li>
 Familiarity with virtualization technologies (VMware, Hyper-V) and cloud computing platforms (AWS, Azure)
 </li>
 </ul>
</div>

Network Engineer - Level II

HR Solutions

About the RoleLumina Technologies (Pvt.) Ltd. is seeking a Senior Network Engineer with hands-on expertise in IT infrastructure and network management within a BPO/Call Center environment. The role involves ensuring stable connectivity, server management, troubleshooting technical issues, and providing smooth day-to-day IT operations. Specially expertise in troubleshooting of voice cutting issues, etc.About UsLumina Technologies (Pvt.) Ltd. is a leading BPO &amp; Call Center service provider for the USA &amp; Canada, specializing in Lead Generation and Customer Service Solutions.We are registered with SECP, FBR, PTA, PSEB &amp; EOBI, and hold a valid PSEB Call Center License.Key Responsibilities<ul><li>Ensure uninterrupted internet connectivity for voice calling.</li><li>Resolve voice-cutting issues on cloud-based dialers.</li><li>Manage cloud dial-up systems efficiently.</li><li>Manage and configure server for user monitoring &amp; browsing control.</li><li>Configure &amp; troubleshoot Mikrotik routers, Cisco &amp; D-Link switches.</li><li>Work with ISPs to maintain stable internet operations.</li><li>Provide first-line support for hardware, software &amp; network issues.</li><li>Handle system maintenance &amp; installations (Laptop, PC, network devices).</li><li>Troubleshoot hardware issues (RAM, SSD, PSU, etc.).</li><li>Maintain proper IT inventory records.</li></ul>Requirements<ul><li>Experience: 3&ndash;5 years in IT &amp; Network Management (BPO/Call Center).</li><li>Technical Skills:</li><li>Server configuration &amp; user monitoring</li><li>Router &amp; switch configuration, management (Mikrotik, Cisco, D-Link)</li><li>Network troubleshooting &amp; optimization</li></ul>Education: Bachelor&rsquo;s in IT, Computer Science, or related field.Preference: Prior Call Center experience is highly desirable.Perks &amp; Benefits&#10004; Market Competitive Salary&#10004; EOBI Coverage&#10004; Travel Allowance&#10004; Paid Leaves&#10004; Performance Bonuses&#10004; Career Growth OpportunitiesApply Now: Send your CV to hr@luminatechnologies.pkJob Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad G-8/Markaz: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>We must fill this position urgently. Can you start immediately?</li><li>Are you willing to work on the Night Shift (08:pm-05:00 am)?</li><li>Are you comfortable commuting to this job's location?</li><li>Are you physically available in Rawalpindi &amp; Islamabad</li><li>Are you available to join us immediately?</li></ul>Location:<ul><li>Islamabad G-8/Markaz (Required)</li></ul>Work Location: In person

Senior Network Engineer (Call Center Expertise Only)-Onsite-Night Shift

AireSpring

<div>
 
 Company Description
 
 
 
 Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.
 
 
 As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.
 
 
 The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.
 
 
 We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".
 
 
 
 Job Description
 
 
 
 
 Location:
 
 Remote (U.S.-based, working hours aligned with Los Angeles, CA)
 
 
 
 Department:
 
 Network Engineering / Service Delivery
 
 
 
 Level:
 
 Intermediate
 
 
 
 Position Summary
 
 
 
 We are seeking a detail-oriented and technically skilled
 
 Network Configuration Engineer
 
 to join our dynamic team. In this role, you will be responsible for remotely configuring, testing, and securing customer-premises equipment (CPE) across a wide range of technologies and platforms. You will collaborate with IT developers to automate provisioning workflows and ensure seamless, secure, and scalable customer experience.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Remote Configuration &amp; Deployment Configure and validate routers, switches, SD-WAN devices, firewalls, and media converters (Cisco, Juniper, Adtran, VeloCloud, Mushroom, etc.) for customer deployments.
 </li>
 <li>
 Template Management &amp; Automation Maintain and enhance configuration templates for various ISP/MSP service types. Collaborate with software developers to automate provisioning and reduce manual effort.
 </li>
 <li>
 Pre-Deployment Testing Conduct functional and security testing of customer equipment to ensure readiness prior to shipment.
 </li>
 <li>
 Inventory &amp; System Integration Load configuration data and metadata into inventory, provisioning, and order management systems.
 </li>
 <li>
 Troubleshooting &amp; RCA Perform root cause analysis on failed or returned equipment and implement corrective actions to prevent recurrence.
 </li>
 <li>
 Security &amp; Compliance Apply and maintain security policies to safeguard customer and internal networks from unauthorized access or abuse.
 </li>
 <li>
 Cross-Functional Communication Coordinate with technical support, service delivery, NOC, and engineering teams to ensure visibility into configuration changes and deployment status.
 </li>
 <li>
 Process Improvement Identify and automate repetitive tasks to focus on complex configurations and enhance the overall customer experience.
 </li>
 <li>
 Hands-on experience configuring and troubleshooting Fortinet devices, including firewalls and access points
 </li>
 <li>
 Familiarity with FortiOS and basic security policies (VPN, NAT, firewall rules)
 </li>
 <li>
 Fortinet certification (e.g., NSE 4) preferred
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Certifications Junior to intermediate certifications in Cisco (CCNA/CCNP), Juniper (JNCIA/JNCIS), or Adtran (ACA/ACNP) preferred.
 </li>
 <li>
 Experience 3+ years of hands-on experience configuring and troubleshooting ISP/MSP customer equipment, including protocols such as BGP, MPLS, ACLs, static routing, PRI, and FXS.
 </li>
 <li>
 Technical Skills
 </li>
 <ul>
 <li>
 Strong understanding of TCP/IP, routing protocols, and network topologies
 </li>
 <li>
 Familiarity with SD-WAN, cloud-managed networking, and electronic provisioning systems
 </li>
 <li>
 Experience with scripting or automation tools (e.g., Python, Ansible) is a plus
 </li>
 </ul>
 <li>
 Soft Skills
 </li>
 <ul>
 <li>
 Excellent communication and documentation skills
 </li>
 <li>
 Strong analytical and problem-solving abilities
 </li>
 <li>
 Ability to work independently and manage multiple priorities
 
 </li>
 </ul>
 </ul>
 
 Work Schedule
 
 
 
 <ul>
 <li>
 Full-time, remote position
 </li>
 <li>
 Standard business hours based on Pacific Time (Los Angeles)
 </li>
 <li>
 Occasional after-hours support may be required for critical deployments
 
 
 </li>
 </ul>
 Additional Information
 
 
 All your information will be kept confidential according to EEO guidelines.
</div>

Network Configuration Engineer – Remote

Airespring

<div>Company Description 
Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.
As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.
The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.
We have received more than 100 coveted industry awards including &quot;Product of the Year- SD-WAN and UCaaS&quot;, &quot;Excellence in Customer Service&quot;, &quot;Unified Communications Excellence&quot;, &quot;Best in Show,&quot; &quot;Best Telecom Deal&quot; and &quot;Top Channel Program&quot;. 
Job Description 
Location: Remote (U.S.-based, working hours aligned with Los Angeles, CA) 
Department: Network Engineering / Service Delivery 
Level: Intermediate
Position Summary
We are seeking a detail-oriented and technically skilled Network Configuration Engineer to join our dynamic team. In this role, you will be responsible for remotely configuring, testing, and securing customer-premises equipment (CPE) across a wide range of technologies and platforms. You will collaborate with IT developers to automate provisioning workflows and ensure seamless, secure, and scalable customer experience.
Key Responsibilities<ul><li>
Remote Configuration &amp; Deployment 
Configure and validate routers, switches, SD-WAN devices, firewalls, and media converters (Cisco, Juniper, Adtran, VeloCloud, Mushroom, etc.) for customer deployments.</li><li>
Template Management &amp; Automation 
Maintain and enhance configuration templates for various ISP/MSP service types. Collaborate with software developers to automate provisioning and reduce manual effort.</li><li>
Pre-Deployment Testing 
Conduct functional and security testing of customer equipment to ensure readiness prior to shipment.</li><li>
Inventory &amp; System Integration 
Load configuration data and metadata into inventory, provisioning, and order management systems.</li><li>
Troubleshooting &amp; RCA 
Perform root cause analysis on failed or returned equipment and implement corrective actions to prevent recurrence.</li><li>
Security &amp; Compliance 
Apply and maintain security policies to safeguard customer and internal networks from unauthorized access or abuse.</li><li>
Cross-Functional Communication 
Coordinate with technical support, service delivery, NOC, and engineering teams to ensure visibility into configuration changes and deployment status.</li><li>
Process Improvement 
Identify and automate repetitive tasks to focus on complex configurations and enhance the overall customer experience.</li><li>
Hands-on experience configuring and troubleshooting Fortinet devices, including firewalls and access points</li><li>
Familiarity with FortiOS and basic security policies (VPN, NAT, firewall rules)</li><li>
Fortinet certification (e.g., NSE 4) preferred</li></ul> 
Qualifications<ul><li> 
Certifications 
Junior to intermediate certifications in Cisco (CCNA/CCNP), Juniper (JNCIA/JNCIS), or Adtran (ACA/ACNP) preferred.</li><li>
Experience 
3+ years of hands-on experience configuring and troubleshooting ISP/MSP customer equipment, including protocols such as BGP, MPLS, ACLs, static routing, PRI, and FXS.</li><li>
Technical Skills<ul><li>
Strong understanding of TCP/IP, routing protocols, and network topologies</li><li>
Familiarity with SD-WAN, cloud-managed networking, and electronic provisioning systems</li><li>
Experience with scripting or automation tools (e.g., Python, Ansible) is a plus</li></ul></li><li>
Soft Skills<ul><li>
Excellent communication and documentation skills</li><li>
Strong analytical and problem-solving abilities</li><li>
Ability to work independently and manage multiple priorities</li></ul></li></ul>
Work Schedule<ul><li>
Full-time, remote position</li><li>
Standard business hours based on Pacific Time (Los Angeles)</li><li>
Occasional after-hours support may be required for critical deployments</li></ul> 

Additional Information 
All your information will be kept confidential according to EEO guidelines.</div>

Get CRM Consultant (Pvt) LTD.

Job Title: System Engineer &amp; Network Administrator (Multi&#8209;Location) Job Type: Full&#8209;time (on&#8209;site with remote support across locations)About the Role We&rsquo;re seeking a hands&#8209;on System Engineer &amp; Network Administrator to own and operate our multi&#8209;site infrastructure. You&rsquo;ll manage Fortinet firewalls (SD&#8209;WAN/VPN), Cisco/Omada networks, Windows Server/AD services, Synology NAS and Surveillance Station, and biometric/access&#8209;control systems&mdash;while providing reliable day&#8209;to&#8209;day IT support and enabling secure connectivity across Pakistan, the USA, and Mexico.Key ResponsibilitiesNetwork &amp; Security<ul><li>Manage and monitor Fortinet 60F (SD&#8209;WAN, IPSec/SSL VPNs, multi&#8209;ISP redundancy, bandwidth priorities, security policies).</li><li>Administer multi&#8209;ISP connectivity with redundancy, load balancing, and failover.</li><li>Configure and maintain LAN/Wi&#8209;Fi (Cisco switches, Omada controller/APs).</li><li>Troubleshoot LAN/Wi&#8209;Fi/ISP/VPN issues and implement structured cabling best practices.</li></ul>Systems &amp; Infrastructure<ul><li>Install, configure, and manage Windows Server roles (AD, DNS, DHCP, GPO).</li><li>Ensure secure, stable LAN/WAN services for all users.</li><li>Maintain Synology Surveillance Station (monitoring, alerts, redundancy).</li><li>Administer Synology NAS for backups and file sharing.</li><li>Support planned migrations (email/hosting, AD, cloud integration).</li><li>Manage biometric/access&#8209;control systems across all sites.</li></ul>IT Operations &amp; Support<ul><li>Onboard users; provision laptops/desktops/apps; resolve tickets for local and remote teams.</li><li>Support the customer support LAN for uninterrupted VoIP operations.</li><li>Maintain IT asset inventory (barcode tagging, asset records).</li><li>Coordinate with vendors/ISPs and external partners for projects and escalations.</li></ul>Deployment &amp; Maintenance<ul><li>Lead rollouts of new servers, LANs, endpoints.</li><li>Set up Windows&#8209;based server environments with centralized policies/authentication.</li><li>Maintain documentation (network diagrams, cabling layouts, server configs).</li><li>Perform upgrades, patching, and preventive maintenance.</li></ul>Cross&#8209;Site Coordination<ul><li>Enable secure remote access to U.S. and Mexico systems.</li><li>Provide remote support to overseas non&#8209;technical staff.</li><li>Collaborate with HR/Admin on IT setups during expansions.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s in Computer Science/IT (or equivalent experience).</li><li>5+ years in system administration &amp; network engineering.</li><li>Hands&#8209;on with firewalls (Fortinet preferred), VPNs, SD&#8209;WAN.</li><li>Strong Windows Server (AD/DNS/DHCP/GPO) administration.</li><li>Proven LAN/WAN deployments, structured cabling, and Wi&#8209;Fi setups.</li><li>Experience with Surveillance Systems (NVR/VMS) and NAS storage (Synology a plus).</li><li>Familiarity with email hosting (cPanel/Google Workspace).</li><li>Strong troubleshooting across network/hardware/software.</li><li>Ability to juggle multiple projects and support remote teams.</li><li>Excellent communication with international teams.</li></ul>Preferred (Nice to Have)<ul><li>Certifications: CCNA/CCNP, MCSA/MCSE, CompTIA Security+/Network+.</li><li>Experience with Cisco switches and Omada Controller.</li><li>Knowledge of IT asset management (Excel or software).</li><li>Prior work in a multi&#8209;site/global environment.</li></ul>Work Setup &amp; Other Details<ul><li>Schedule: Full&#8209;time; on&#8209;call rotation for critical incidents as needed.</li><li>Travel: Occasional, as required for deployments.</li><li>Compensation &amp; Benefits: Competitive (enter your range/benefits here).</li><li>Location/Work Authorization: (enter your policy per country/site).</li></ul>How to Apply Apply via Indeed with your resume/CV and a brief note highlighting your experience with Fortinet SD&#8209;WAN, Windows Server/AD, Synology, and Cisco/Omada.Job Type: Full-timeWork Location: In person

System Engineer & Network Administrator (Multi Location)

<div>Company Description 
Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.
As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.
The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.
We have received more than 100 coveted industry awards including &quot;Product of the Year- SD-WAN and UCaaS&quot;, &quot;Excellence in Customer Service&quot;, &quot;Unified Communications Excellence&quot;, &quot;Best in Show,&quot; &quot;Best Telecom Deal&quot; and &quot;Top Channel Program&quot;. 
Job Description 
We're Hiring: Managed Services Engineer &ndash; Tier 3 (Remote, Pacific Time Zone)
Are you a seasoned network engineer who thrives in complex environments and loves solving challenging problems across multi-vendor platforms? Join our global Managed Services team and help support mission-critical networks for enterprise clients across the U.S.
Location: Remote
Level: Tier 3 / Senior Support 
What You'll Do 
<ul><li>
Provide Tier 3 support for diverse network environments including Cisco, Fortinet, Palo Alto, ADTRAN, Juniper, Meraki, and HP/Dell switches</li><li>
Troubleshoot advanced routing protocols: OSPF, EIGRP, BGP, MPLS, DMVPN</li><li>
Support SD-WAN platforms (Cisco Viptela, Ecessa, Vergx) and wireless LAN controllers</li><li>
Configure and troubleshoot voice services: SIP, PRI, Hosted PBX, TDM/IP interworking, Fax over IP</li><li>
Collaborate with field techs and ISPs to resolve complex issues</li><li>
Perform root cause analysis and implement long-term solutions</li><li>
Analyze SIP traffic using Wireshark and other diagnostic tools</li><li>
Maintain documentation and ensure SLA compliance</li><li>
Design and implement network security solutions, including firewalls, VPNs, and intrusion detection/prevention systems</li><li>
Develop and execute network migration plans for large-scale infrastructure upgrades</li><li>
Conduct performance tuning and capacity planning for enterprise networks</li><li>
Mentor and provide technical guidance to Tier 1 and Tier 2 support teams</li><li>
Participate in on-call rotation to provide 24/7 support for critical issues</li><li>
Contribute to the development of best practices and standard operating procedures</li><li>
Evaluate and recommend new technologies to improve network performance and reliability</li></ul> 
Qualifications 
What You Bring<ul><li>
Degree in Telecommunications Engineering or related field</li><li>
Certifications such as CCNA, Fortinet NSE 4, Cisco Meraki Specialist, ADTRAN ATSP/ATSA</li><li>
5+ years of experience in Tier 2/3 network and voice support roles</li><li>
Strong understanding of TCP/IP, routing protocols, and network topologies</li><li>
Experience with Microsoft platforms (Exchange, Office 365, Active Directory) and virtualization (VMware, Hyper-V)</li><li>
Fluent in English; Spanish is a plus</li></ul>
Work Schedule<ul><li>
Full-time, remote</li><li>
Standard business hours based on Pacific Time</li><li>
Occasional after-hours support for escalations and critical deployments</li></ul>
Ready to take your network engineering career to the next level? Apply now and become part of a team that values expertise, collaboration, and continuous growth. 
Additional Information 
All your information will be kept confidential according to EEO guidelines.</div>

Managed Services Engineer – Tier 3

<div>
 
 Company Description
 
 
 
 Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.
 
 
 As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.
 
 
 The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.
 
 
 We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".
 
 
 
 Job Description
 
 
 
 
 We're Hiring: Managed Services Engineer &ndash; Tier 3 (Remote, Pacific Time Zone)
 
 
 
 Are you a seasoned network engineer who thrives in complex environments and loves solving challenging problems across multi-vendor platforms? Join our global Managed Services team and help support mission-critical networks for enterprise clients across the U.S.
 
 
 
 Location:
 
 Remote
 
 
 
 Level:
 
 Tier 3 / Senior Support
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Provide Tier 3 support for diverse network environments including Cisco, Fortinet, Palo Alto, ADTRAN, Juniper, Meraki, and HP/Dell switches
 </li>
 <li>
 Troubleshoot advanced routing protocols: OSPF, EIGRP, BGP, MPLS, DMVPN
 </li>
 <li>
 Support SD-WAN platforms (Cisco Viptela, Ecessa, Vergx) and wireless LAN controllers
 </li>
 <li>
 Configure and troubleshoot voice services: SIP, PRI, Hosted PBX, TDM/IP interworking, Fax over IP
 </li>
 <li>
 Collaborate with field techs and ISPs to resolve complex issues
 </li>
 <li>
 Perform root cause analysis and implement long-term solutions
 </li>
 <li>
 Analyze SIP traffic using Wireshark and other diagnostic tools
 </li>
 <li>
 Maintain documentation and ensure SLA compliance
 </li>
 <li>
 Design and implement network security solutions, including firewalls, VPNs, and intrusion detection/prevention systems
 </li>
 <li>
 Develop and execute network migration plans for large-scale infrastructure upgrades
 </li>
 <li>
 Conduct performance tuning and capacity planning for enterprise networks
 </li>
 <li>
 Mentor and provide technical guidance to Tier 1 and Tier 2 support teams
 </li>
 <li>
 Participate in on-call rotation to provide 24/7 support for critical issues
 </li>
 <li>
 Contribute to the development of best practices and standard operating procedures
 </li>
 <li>
 Evaluate and recommend new technologies to improve network performance and reliability
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What You Bring
 
 
 
 <ul>
 <li>
 Degree in Telecommunications Engineering or related field
 </li>
 <li>
 Certifications such as CCNA, Fortinet NSE 4, Cisco Meraki Specialist, ADTRAN ATSP/ATSA
 </li>
 <li>
 5+ years of experience in Tier 2/3 network and voice support roles
 </li>
 <li>
 Strong understanding of TCP/IP, routing protocols, and network topologies
 </li>
 <li>
 Experience with Microsoft platforms (Exchange, Office 365, Active Directory) and virtualization (VMware, Hyper-V)
 </li>
 <li>
 Fluent in English; Spanish is a plus
 
 
 </li>
 </ul>
 
 Work Schedule
 
 
 
 <ul>
 <li>
 Full-time, remote
 </li>
 <li>
 Standard business hours based on Pacific Time
 </li>
 <li>
 Occasional after-hours support for escalations and critical deployments
 
 
 </li>
 </ul>
 Ready to take your network engineering career to the next level? Apply now and become part of a team that values expertise, collaboration, and continuous growth.
 
 
 Additional Information
 
 
 All your information will be kept confidential according to EEO guidelines.
</div>

Explore 163+ Network engineer in Islamabad this October. Find roles across top companies and apply now to boost your career.

163 network engineer jobs IN Islamabad

Network Engineer - Level II

Senior Network Engineer (Call Center Expertise Only)-Onsite-Night Shift

Network Configuration Engineer – Remote

Network Configuration Engineer – Remote

System Engineer & Network Administrator (Multi Location)

Managed Services Engineer – Tier 3

Managed Services Engineer – Tier 3