network operations analyst

<div><p>Summary:</p>
<p>We are seeking a seasoned Senior Cloud Analyst to lead the deployment and optimization of secure, scalable network solutions across cloud and hybrid environments. This role requires deep expertise in multi-cloud networking, automation, and enterprise infrastructure.</p>
<p>Duties and Responsibilities:</p>
<ul><li>Manage secure network environments across Azure, AWS, GCP, and OCI and on-prem locations.</li>
<li>Support hybrid and multi-cloud deployments with seamless integration and high availability.</li>
<li>Troubleshoot and expand LAN, WAN, wireless, and SD-WAN solutions using Cisco, Palo Alto, VMware NSX-T/AVI, and F5.</li>
<li>Implement and optimize enterprise Wi-Fi networks for performance and security.</li>
<li>Automate network operations using scripting tools (e.g., Python, Ansible).</li>
<li>Configure BGP and OSPF for resilient, scalable routing.</li>
<li>Develop and maintain detailed network designs and documentation.</li>
<li>Conduct site surveys and capacity planning for LAN, wireless, and SD-WAN.</li>
<li>Monitor and enhance network performance through proactive analysis and QoS strategies.</li>
<li>Design high-availability solutions with redundancy and failover mechanisms.</li>
<li>Collaborate with security teams to ensure compliance across network deployments.</li>
<li>Evaluate and deploy next-gen cloud-managed network technologies.</li>
<li>Manage external DNS and domain registration using industry-standard platforms.</li>
<li>Administer F5 GSLB, BIG-IP, and XC for dynamic, scalable deployments.</li>
<li>Expert in Palo Alto Strata and Prisma Cloud, including Panorama, firewall rules, clustering, and SD-WAN.</li>
<li>Perform routine security patching and actively participate in refreshes.
</li></ul><p>Skills and Competencies:</p>
<ul><li>Solid understanding of LAN switching, VLANs, and spanning tree protocols.</li>
<li>Experience with dynamic routing protocols (OSPF, BGP) in enterprise environments.</li>
<li>Familiar with WAN technologies including IPSec, MPLS, SD-WAN, and basic load balancing.</li>
<li>Working knowledge of Wi-Fi technologies and enterprise wireless network setup.</li>
<li>Hands-on experience with wireless controllers and access point troubleshooting.</li>
<li>Skilled in designing network solutions with high availability and disaster recovery considerations.</li>
<li>Proficient with network monitoring tools such as Wireshark and SolarWinds.</li>
<li>Strong troubleshooting skills for resolving network and wireless connectivity issues.</li>
<li>Experience with scripting languages (Python, PowerShell, Bash) for basic network automation tasks.</li>
<li>Exposure to automation tools like Ansible, Terraform, or SaltStack for device configuration.</li>
<li>Working knowledge of F5 technologies including load balancing, VIPs, and DNS.</li>
<li>Familiar with Palo Alto firewall suite, including Prisma Access and Panorama.</li>
</ul><p>Minimum Qualifications:</p>
<ul><li>Bachelor&rsquo;s degree or equivalent experience in a relevant field.</li>
<li>CCNA, CCNP and Cloud certification.</li>
<li>Palo Alto certification.</li>
<li>Understanding of F5 or similar technologies.</li>
<li>6-8 years in IT network engineering roles, including LAN, wireless, WAN, SD-WAN, and routing protocol design, implementation, and troubleshooting.</li>
<li>Hands-on experience with deploying and managing enterprise-grade network infrastructure, including wired and wireless networks, dynamic routing protocols (OSPF, BGP), and VLAN configurations.</li>
<li>Proven expertise in designing and implementing secure and scalable network solutions across multi-vendor platforms, including Cisco, Meraki, Palo Alto, Juniper, and Aruba.</li>
<li>Extensive knowledge of hybrid cloud networking, GCP is must, and integration with on-premises environments.</li>
<li>Experience with network performance optimization, capacity planning, and high-availability configurations.</li>
<li>Skilled in implementing and managing network monitoring and troubleshooting tools, such as SolarWinds, Wireshark, and Cisco DNA Center.</li>
<li>Familiarity with network security technologies, including firewalls, VPNs, and network access control (NAC) solutions.</li>
</ul><p>Preferred Qualifications:</p>
<p>Working Conditions:</p>
<ul><li>Hybrid
</li></ul><p>Travel:</p>
<ul><li>Minimum travel required for conferences and or remote site work.</li></ul></div>

Cloud Network Analyst

Zain Kuwait

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 The Network Assurance Analyst is responsible for reviewing the operator&rsquo;s network elements and operational systems and the implementation of controls to detect/prevent/mitigate errors affecting potential or generated revenue.
 <br/>
 <br/>
 <strong>
  Responsibility
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Identify "risk", operational and financial impacts relating to systems and network elements and facilitate the implementation of required controls to mitigate identified risks.
  </li>
  <li>
   Troubleshoot revenue programs and billing system parameters for accurate and proper billing set up and price rating accuracy.
  </li>
  <li>
   Carry out revenue assurance activities for revenue streams monitoring and follow up alarms raising by RA system and other controls assurance activities.
  </li>
  <li>
   Asses implemented controls for efficiency and effectiveness and develop and monitor KPIs for difference core areas of revenue streams
  </li>
  <li>
   Conduct review of revenue booking and conduct analysis of revenue and other important trends
  </li>
  <li>
   Participate in cross-functional teams to resolve revenue assurance and network assurance issues and develop/implement the necessary controls.
  </li>
  <li>
   Maintain Revenue Assurance department systems, system upgrades, software upgrades and hardware implementation.
  </li>
  <li>
   Engage in Zain&rsquo;s general network projects and assess the impact of such project on RA functions and end customers.
  </li>
  <li>
   Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades to ensure functionality and adherence to Zain's standards.
  </li>
  <li>
   Work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business.
  </li>
  <li>
   Assure the integrity of RA system&rsquo;s data and maintain the accuracy of the system&rsquo;s reference data.
  </li>
  <li>
   Monitor the daily performance and usage trends generated by the revenue assurance tool.
  </li>
  <li>
   Perform cross-systems validation to assure systems synergy.
  </li>
  <li>
   Create, maintain, and enhance best practice standards in written evidence, analytical charts, and written reports/presentations.
  </li>
  <li>
   Document the department&rsquo;s existing workflows and processes
  </li>
  <li>
   Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately
  </li>
  <li>
   Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait
  </li>
  <li>
   Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activitie
   <br/>
   <br/>
  </li>
 </ul>
 What We Need From You
 <br/>
 <br/>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to communicate, present and influence all levels of the organization
  </li>
  <li>
   Expertise in revenue assurance systems
  </li>
  <li>
   Excellent understanding of network elements and their assurance within the telecom sector
  </li>
  <li>
   Understanding of modelling, financial accounting and reporting
  </li>
  <li>
   Ability to run deep dive analyses
  </li>
  <li>
   Experience with data mining, analytics, dashboards and problem structuring
  </li>
  <li>
   Understanding of SQL to query and manipulate large data sets for analysis
  </li>
  <li>
   Advanced MS Office skills (Excel, Word, PowerPoint, etc.)
  </li>
  <li>
   Clear ability to understand the dynamics of financial data to extract relevant information
  </li>
  <li>
   Excellent written and verbal communication skills
  </li>
  <li>
   Ability to analyze a situation and produce creative, original and useful solutions
  </li>
  <li>
   Understanding of designing KPIs, reports, dashboards
  </li>
  <li>
   Strong understanding of telecommunications products, trends and technology markets
   <br/>
   <br/>
  </li>
 </ul>
 Education Level &amp; Major: Bachelor&rsquo;s degree in computer engineering, Information Technology, Management Information Systems, or a related field
 <br/>
 <br/>
 <strong>
  About Application Process
  <br/>
  <br/>
 </strong>
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
  <li>
   Passport-size photograph
  </li>
  <li>
   Highest Education Qualification
  </li>
  <li>
   Copy of Civil ID/Passport
  </li>
 </ul>
</div>


ZAIN2166 - Network Assurance

Habib Bank AG Zurich

<div>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  Habib Bank AG Zurich is seeking reliable and detail‑oriented
  <strong>
   NOC Engineers
  </strong>
  to monitor and support the bank&rsquo;s IT and network infrastructure. This role plays a critical part in ensuring system availability, timely incident response, and smooth 24/7 operations in a banking environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Monitor network and system performance using
   <strong>
    network monitoring tools
   </strong>
  </li>
  <li>
   Proactively identify, log, and respond to
   <strong>
    infrastructure alerts and incidents
   </strong>
  </li>
  <li>
   Perform
   <strong>
    initial troubleshooting
   </strong>
   of network and system issues
  </li>
  <li>
   Escalate incidents to relevant teams as per defined procedures
  </li>
  <li>
   Manage and update
   <strong>
    incident and service tickets
   </strong>
   using ticketing systems
  </li>
  <li>
   Ensure adherence to
   <strong>
    incident management and SLA processes
   </strong>
  </li>
  <li>
   Support
   <strong>
    basic networking activities
   </strong>
   (TCP/IP, connectivity checks)
  </li>
  <li>
   Maintain clear documentation and shift handover notes
  </li>
  <li>
   Assist with routine operational checks and reports
  </li>
  <li>
   Ensure compliance with IT policies and security standards
  </li>
 </ul>
 <li>
 </li>
 <p>
  <strong>
   Required Qualifications
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    4 years bachelor&rsquo;s degree in computer science
   </strong>
   , IT, or Networking from a reputable university
  </li>
  <li>
   <strong>
    4+ years of experience
   </strong>
   in a NOC or IT operations role
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Certifications &amp; Skills
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    CCNA and/or ITIL certification
   </strong>
  </li>
  <li>
   Strong understanding of
   <strong>
    network monitoring and incident management
   </strong>
  </li>
  <li>
   Good troubleshooting and analytical skills
  </li>
  <li>
   Ability to work in
   <strong>
    rotational or shift-based environments
   </strong>
  </li>
  <li>
   Experience in
   <strong>
    enterprise or banking environments
   </strong>
   is an advantage
  </li>
  <li>
   Tools required: Zabbix, WhatsApp Gold, etc.
  </li>
 </ul>
 <p>
 </p>
</div>


Network Operations Center Engineer

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
The role will provide you with an opportunity to exercise collaborative interpersonal skills when dealing with various internal business groups and compliance team during case investigation and management. This is a chance to apply and further develop your ability of sound judgment and discretion in the screening process with an ability to work in a high volume and fast-paced environment.</p><p>
As an Analyst withing the Global Screening Operations team, you will be responsible for partnering with the team to ensure that transactions and client names are screened in accordance with the global sanctions standards, OFAC, local and regional requirements. The key functions you will be supporting are Sanctions screening, Client list screening, and quality assurance testing, user acceptance testing, metrics creation, and stakeholder management.</p><p><b>
Job responsibilities</b></p><ul><li>
Review transactions and client names in accordance with OFAC and local sanctions policies, procedures, and practices to ensure compliance with laws and regulations, including local Saudi lists.</li><li>
Ensure performance and deliverable accurate work in timely manner within the global sanctions standards and operations service levels.
</li><li>To demonstrate commitment in business operations through contributing extra efforts or worktime in exception period of high volume or late hour processing.</li><li>
Establish and maintain partnerships with offshore internal stakeholders, Compliance and Technology teams to maximize efficiencies and ensure consistency.</li><li>
Coordinate and participate in improvement projects and User Acceptance Testing.</li><li>
Represent the team in Audit and with Committees.</li><li>
Review processes and uphold strong controls on a regular basis by establishing clear Standard Operating Procedures.</li><li>
Work with Business resiliency manager to ensure a robust Business Continuity plan.</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
Must have a Bachelor's degree</li><li>
Prior experience in in Swift Settlement and Banking Operations gained from international financial institutions.</li><li>
Prior experience in User acceptance testing and Project management</li><li>
Excellent verbal and written communication skills in English and Arabic are a must</li><li>
Strong proficiency in MS Office (Outlook/Word/Excel/PowerPoint)</li><li>
Hardworking, dedicated and detail oriented with the ability to learn in a fast-paced environment.</li><li><p>
Must have a proactive attitude and the ability to multi-task.</p></li><li><p>
Strong analytical and investigative skills.</p></li><li><p>
Highly organized and detail-oriented with the ability to work under pressure and high volume environment within tight deadlines and transactions cutoff timings.</p></li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li><p>
Experience in Sanctions screening, Client list screening, OFAC, local Saudi list.</p><p>
</p></li><li><p>Having knowledge about SWIFT, and wired payment.</p></li><li><p>
Precise and focused at work, complying with the JP Morgan Chase standards and controls</p></li><li><p>
Good understanding of risk and control and have experience in liaison with auditors or regulators.</p><p>
</p></li><li><p>Able to handle and manage a monthly and quarterly reports of different time sensitive matters simultaneously.</p></li></ul>
<b>ABOUT US</b><br>
<br>
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world&rsquo;s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.<br>
<div>
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.<br>
</div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Global Screening Operations Analyst

Acuity International

<div><h2 class="jobSectionHeader"><b>Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!</b></h2><p></p><p><i>
Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information.</i></p><ul><li><b>Position contingent upon successful contract award.</b></li></ul><p></p><p><b>
Location
</b></p><p>TBD</p><p></p><div><div><p><b>
Clearance Level</b></p></div><div><p>
T2 &ndash; Moderate Risk Public Trust (MRPT)</p></div><p></p><div><p><b><br>
Primary Function</b></p></div><div><p>
The Operations Analyst will serve as a critical member of the Operations Center (OPCEN) within a secured facility, supporting real-time operational oversight through data monitoring, movement coordination, and reporting. This role ensures accurate tracking of detainee bed assignments, internal movements, and operational metrics to maintain compliance with client standards, safety protocols, and facility efficiency.</p></div><p></p><div><p><br>
All services shall be provided in accordance with established standards, principles and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which Acuity International is recognized. Actively support and uphold the Company&rsquo;s stated vision, mission and values.</p></div><p></p><div><p><b><br>
Responsibilities</b></p></div><div><ul><li><p>
Monitor and update bed assignment systems to ensure accurate occupancy records in accordance with client protocols.</p></li></ul></div><div><ul><li><p>
Track detainee movement across housing units, medical, legal, and program areas.</p></li></ul></div><div><ul><li><p>
Generate and distribute daily operational reports, including population counts, movement logs, and incident summaries.</p></li></ul></div><div><ul><li><p>
Collaborate with housing, medical, and case management teams to coordinate space utilization and movement schedules.</p></li></ul></div><div><ul><li><p>
Maintain situational awareness of facility operations and escalate anomalies or conflicts to leadership.</p></li></ul></div><div><ul><li><p>
Support audits and inspections by ensuring data integrity and timely documentation.</p></li></ul></div></div><div><div><ul><li><p>
Assist in developing and refining OPCEN workflows and SOPs specific to client operations.</p></li></ul></div><div><ul><li><p>
Use facility management software and dashboards to analyze trends and support decision-making.</p></li></ul></div><p></p><div><p><b><br>
J</b><b>ob Requirements</b></p></div><div><ul><li><p>
Associate or Bachelor&rsquo;s degree in Criminal Justice, Public Administration, Business, or related field preferred.</p></li></ul></div><div><ul><li><p>
Minimum 2 years of experience in operations, logistics, or detention/correctional environments.</p></li></ul></div><div><ul><li><p>
Proficiency in data entry, reporting tools, and facility management systems.</p></li></ul></div><div><ul><li><p>
Strong attention to detail and ability to work in a fast-paced, high-security setting.</p></li></ul></div><div><ul><li><p>
Excellent communication and coordination skills.</p></li></ul></div><div><ul><li><p>
Ability to work rotating shifts, including nights, weekends, and holidays..</p></li></ul></div><div><ul><li><p>
Must be at least 21 years of age.</p></li></ul></div><div><ul><li><p>
Must be a US citizen or permanent resident, Resided in the US for 3 years in the past 5 years.</p></li></ul></div><p></p><div><p><b><br>
Preferred Qualifications</b></p></div><div><ul><li><p>
CPR/First Aid</p></li></ul></div><div><ul><li><p>
Bilingual (English/Spanish or other relevant languages) preferred.</p></li></ul></div></div><div><div><ul><li><p>
Familiarity with client standards and operational protocols.</p></li></ul></div><div><ul><li><p>
Experience in command center or dispatch environments.</p></li></ul></div><div><ul><li><p>
Knowledge of population management systems (e.g., eOMIS, ERMA, or similar platforms).</p></li></ul></div><div><ul><li><p>
Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.</p></li></ul></div><p></p><div><p><b><br>
Physical Requirements and Work Conditions</b></p></div><div><ul><li><p>
High-security detention facility with exposure to potentially volatile situations.</p></li></ul></div><div><ul><li><p>
May involve rotating shifts, weekends, and on-call availability.</p></li></ul></div></div><p></p><p>
Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.</p><p></p><p>
For OFCCP compliance, the taxable entity associated with this job posting is:</p>
Acuity-CHS, LLC</div>

Operations Analyst - Notional

Guitar Center

<p></p><div><p><b><i>Important</i></b><i>: This role will be onsite out of our downtown Phoenix NOC on a full-time basis.</i></p>
<p><b>About the Role:</b></p>
<p>We are seeking a IT Support Technician to join our team. The IT Support Technician will play a crucial role in monitoring, analyzing, and maintaining the performance and efficiency of our operational systems. This individual will work closely with various departments to ensure seamless operations, identify potential issues, and implement solutions to optimize performance.</p>
<p><b>What You&rsquo;ll Do:</b></p>
<ul><li>Monitor production systems including POS, eCommerce, and supporting infrastructure</li>
<li>Perform incident triage and <b>resolve common issues; escalate more complex incidents to engineering teams</b></li>
<li>Support outage management, including bridge coordination and communications</li>
<li>Partner with application, infrastructure, and support teams to drive resolution</li>
<li>Maintain accurate incident documentation and shift handoffs</li>
</ul><p><b>To join our band, you&rsquo;ll need the following:</b></p>
<ul><li>Ability to work a 12-hour shift from 10:30 AM &ndash; 10:30 PM.</li>
<li><b>Mid-level NOC Analyst/Technician (2&ndash;5 years' experience)</b> in a 24/7 operations environment</li>
<li>Experience with monitoring and alerting tools (e.g., Datadog, Splunk, or similar)</li>
<li>Familiarity with ServiceNow or comparable ticketing systems</li>
<li>Strong troubleshooting skills across systems, applications, and basic networking</li>
<li>Experience supporting <b>retail/POS or transaction-based systems</b> is preferred</li>
<li>Strong communication skills, particularly during incident response.</li>
</ul><p><b>Disclaimer</b>:
</p><p>While this job description outlines primary responsibilities, it is not a comprehensive list of all tasks. Duties may change or new responsibilities may be assigned as business needs evolve.
</p><p><b>Pay Rate: </b>$24 - $26/hr. dependent on background and experience. This is a non-exempt role.</p>
<p><b>Why Guitar Center Company? Here&rsquo;s just some of the rewards:</b>
</p><p>For our employees who are musicians, we offer the unique opportunity of gig leave: take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
</p><p>The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state-specific laws. Pay ranges may be different in other locations.
</p><p>Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
</p><p>If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to recruiting@guitarcenter.com.</p></div>

Analyst, Network Operations Center

cFocus Software Incorporated

<div><h1 class="jobSectionHeader"><b>Cyber Threat Intelligence Analyst Job Description</b></h1><b>
Position: </b>Cyber Threat Intelligence Analyst<br>
<b>Program: </b>SBA Enterprise Cybersecurity Services (ECS)<h2 class="jobSectionHeader"><b>
Position Summary</b></h2>
The Cyber Threat Intelligence Analyst supports the Small Business Administration (SBA) Enterprise Cybersecurity Services (ECS) program by delivering advanced cyber threat intelligence, threat analysis, proactive threat hunting, and operational cybersecurity support services.<br>
The Cyber Threat Intelligence Analyst is responsible for collecting, analyzing, correlating, and disseminating actionable cyber threat intelligence to support the SBA Security Operations Center (SOC), cybersecurity operations, incident response activities, and enterprise risk mitigation efforts. The position supports 24x7x365 cybersecurity operations through advanced analysis of indicators of compromise (IOCs), adversary tactics, techniques, and procedures (TTPs), emerging vulnerabilities, and threat actor activity impacting federal information systems and cloud environments.<h2 class="jobSectionHeader"><b>
Essential Duties and Responsibilities</b></h2><ul><li>
Provide cyber threat intelligence and operational analysis support for the SBA SOC in support of Task Area 3.5.3 Cybersecurity Operations Support.</li><li>
Conduct proactive cyber threat hunting activities across enterprise systems, cloud environments, endpoints, and network infrastructure.</li><li>
Analyze indicators of compromise (IOCs), threat actor tactics, techniques, and procedures (TTPs), malware behaviors, and emerging cyber threats.</li><li>
Monitor and evaluate cyber threat intelligence feeds, vendor reporting, CISA advisories, US-CERT alerts, and external intelligence sources.</li><li>
Perform advanced correlation and analysis of security events, SIEM data, IDS/IPS alerts, EDR telemetry, DNS logs, firewall logs, and network traffic.</li><li>
Support incident response and cybersecurity investigations through intelligence-driven analysis and threat attribution support.</li><li>
Develop cyber threat intelligence reports, operational briefings, situational awareness products, and executive-level summaries.</li><li>
Assist with the identification of previously unknown attack vectors and suspicious activity through threat hunting and anomaly analysis.</li><li>
Support digital forensics and incident analysis activities in coordination with SOC analysts, engineers, and incident responders.</li><li>
Develop and maintain threat intelligence playbooks, threat models, attack scenarios, and adversary profiles.</li><li>
Perform analysis of cloud security events and cyber threats impacting Microsoft 365, Azure, AWS, Salesforce, and hybrid cloud environments.</li><li>
Conduct research on advanced persistent threats (APTs), ransomware groups, insider threats, nation-state actors, and emerging cyber attack trends.</li><li>
Provide recommendations for defensive countermeasures, detection logic improvements, and enhanced security monitoring capabilities.</li><li>
Assist in the development of threat signatures, SIEM use cases, detection analytics, and threat detection content.</li><li>
Support continuous improvement of cybersecurity operations, threat intelligence workflows, and incident response processes.</li><li>
Coordinate with federal stakeholders, law enforcement, privacy officials, insider threat teams, and mission partners during cyber incident activities.</li><li>
Document investigative findings, intelligence assessments, and operational actions within case management and reporting systems.</li><li>
Participate in SOC operational meetings, shift briefings, incident coordination calls, and cybersecurity readiness activities.</li><li>
Maintain awareness of evolving cybersecurity technologies, federal threat reporting requirements, and NIST cybersecurity guidance.</li><li>
Support cybersecurity communications, intelligence sharing, and collaboration activities across the SBA enterprise.</li></ul><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><ul><li>
Bachelor&rsquo;s degree in Cybersecurity, Computer Science, Information Technology, Intelligence Studies, Information Assurance, or related discipline. Relevant experience may substitute for degree requirements.</li><li>
Minimum of 5 years of experience supporting cybersecurity operations, cyber threat intelligence, threat hunting, incident response, or SOC operations.</li><li>
Experience analyzing threat intelligence, indicators of compromise, adversary TTPs, and cybersecurity attack methodologies.</li><li>
Hands-on experience with SIEM, EDR, IDS/IPS, network analysis, and cyber defense tools.</li><li>
Experience conducting threat hunting and advanced event correlation across enterprise environments.</li><li>
Knowledge of federal cybersecurity frameworks and guidance including NIST SP 800-61, NIST SP 800-53, and CISA operational guidance.</li><li>
Understanding of MITRE ATT&amp;CK framework and cyber kill chain methodologies.</li><li>
Experience with cloud security monitoring and threat analysis in Microsoft Azure, AWS, Microsoft 365, and hybrid environments.</li><li>
Strong analytical, investigative, communication, and reporting skills.</li><li>
Ability to support 24x7x365 cybersecurity operational environments.</li></ul><h2 class="jobSectionHeader"><b>
Preferred Certifications</b></h2><ul><li>
GIAC Cyber Threat Intelligence (GCTI)</li><li>
GIAC Certified Incident Handler (GCIH)</li><li>
GIAC Certified Forensic Analyst (GCFA)</li><li>
Certified Information Systems Security Professional (CISSP)</li><li>
CompTIA CySA+</li><li>
Certified Ethical Hacker (CEH)</li><li>
Splunk Enterprise Security Certified Admin</li><li>
Microsoft Security Operations Analyst Associate (SC-200)</li></ul><p>
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SBA - Cyber Threat Intelligence Analyst

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