network operations center engineer

Astek Middle East

<div>
 
 
 NOC Engineer Job Description
 
 
 
 responsible for ensuring the stability, integrity, and efficient operation of the network infrastructure. This includes monitoring systems, identifying issues, and executing timely resolutions to maintain optimal performance and uptime.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Monitor network performance using specialized tools and dashboards
 </li>
 <li>
 Respond to alerts and incidents, providing first-line support and escalating when necessary
 </li>
 <li>
 Troubleshoot hardware and software issues across routers, switches, firewalls, and servers
 </li>
 <li>
 Document incidents, resolutions, and performance metrics for continuous improvement
 </li>
 <li>
 Collaborate with cross-functional teams including system engineers and IT support
 </li>
 <li>
 Participate in 24/7 shift rotations to ensure continuous coverage
 </li>
 <li>
 Assist in network upgrades, configuration changes, and preventive maintenance
 </li>
 <li>
 Ensure compliance with security protocols and operational standards
 </li>
 </ul>
 
 
 Required Skills &amp; Qualifications
 
 
 <ul>
 <li>
 Strong understanding of networking protocols (TCP/IP, DNS, DHCP)
 </li>
 <li>
 Experience with network monitoring tools (e.g., SolarWinds, Nagios, Zabbix)
 </li>
 <li>
 Familiarity with ticketing systems ( BMC, ITSM, ServiceNow, Jira)
 </li>
 <li>
 Basic scripting knowledge (Python, Bash) for automation tasks
 </li>
 <li>
 Excellent problem-solving , analytical skills and documentation.
 </li>
 <li>
 Strong communication and collaboration skills to work with other IT teams.
 </li>
 <li>
 Incident &amp; Change Management: Follow ITIL best practices for incident response, change management, and service request handling in addition to Root Cause analysis.
 </li>
 <li>
 Familiar with Virtualization technology and cloud platforms (VMware, Nutanix and Azure).
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in computer science, Information Technology, or equivalent experience
 </li>
 <li>
 Experience: 2+ years of experience as NOC Engineer in enterprise IT environments, with proven experience in Network and infrastructure monitoring.
 </li>
 <li>
 Certifications: CCNA, or equivalent.
 </li>
 </ul>
 
 
</div>

Network Operations Center Engineer

Al Adyat consultancy

Job SummaryWe are seeking a proactive and detail-oriented NOC Engineer to join our Network Operations Center team. The NOC Engineer will be responsible for monitoring network infrastructure, identifying incidents, performing initial troubleshooting, and ensuring the continuous availability and performance of systems and networks. The role requires strong analytical skills and the ability to respond quickly to technical issues.Tools:ITSM TOOL (HPSM, JIRA, etc..)Dashboard tool (grafana)AZURE CLOUD, AND GOOGLE CLOUDKey Responsibilities<ul><li>Monitor network, servers, and infrastructure using NOC monitoring tools.</li><li>Detect, analyze, and troubleshoot network and system incidents.</li><li>Respond to alerts and incidents in accordance with established procedures and SLAs.</li><li>Escalate complex issues to higher-level support teams when necessary.</li><li>Maintain detailed incident logs and documentation.</li><li>Perform routine health checks of network devices, servers, and applications.</li><li>Coordinate with system administrators, network engineers, and other IT teams to resolve issues.</li><li>Ensure uptime and performance of critical IT infrastructure.</li><li>Assist in implementing network upgrades, maintenance, and patching activities.</li><li>Generate daily, weekly, and monthly operational reports.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, Network Engineering, or a related field.</li><li>1&ndash;3 years of experience in Network Operations Center (NOC), IT support, or network monitoring.</li><li>Basic knowledge of networking protocols (TCP/IP, DNS, DHCP, HTTP).</li><li>Familiarity with monitoring tools such as SolarWinds, Nagios, Zabbix, PRTG, or similar.</li><li>Understanding of routers, switches, firewalls, and network infrastructure.</li><li>Strong troubleshooting and analytical skills.</li><li>Ability to work in shift-based environments (24/7 operations).</li></ul>Preferred Qualifications<ul><li>Certifications such as CCNA, Network+, or ITIL.</li><li>Experience with Linux/Windows server environments.</li><li>Knowledge of incident management and ticketing systems (ServiceNow, Jira, etc.).</li></ul>Key Skills<ul><li>Network Monitoring</li><li>Incident Management</li><li>Troubleshooting</li><li>Problem Solving</li><li>Communication Skills</li><li>Attention to Detail</li></ul>Job Type: Full-timePay: QAR8,000.00 - QAR12,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>NOC Engineer: 3 years (Required)</li><li>ITSM TOOL (HPSM, JIRA, etc..): 3 years (Required)</li><li>Dashboard tool (grafana): 3 years (Required)</li><li>AZURE CLOUD, AND GOOGLE CLOUD: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>degree in Computer Science, Information Technology (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Network Operations Center (NOC) Engineer

Altron 

About the Opportunity:We are seeking a skilled and experienced Data Center Network Engineer to join our team on site and be responsible for responsible for the installation, operation, monitoring, and maintenance of data center infrastructure systems to ensure high availability, reliability, and compliance with service and safety standards. The role involves hands-on technical support, preventive maintenance, fault resolution, and coordination with internal teams and vendors to support mission-critical environments.Key responsibilities&middot; Operate, monitor, and maintain data center infrastructure including power, cooling, racks, containment, and monitoring systems.&middot; Perform preventive and corrective maintenance activities in line with approved schedules and procedures.&middot; Respond to incidents, alarms, and service requests to ensure minimum downtime and SLA compliance.&middot; Support installation, testing, and commissioning of new data center equipment and systems.&middot; Conduct routine inspections, health checks, and reporting on infrastructure performance.&middot; Coordinate with vendors, contractors, and internal teams for maintenance and repair activities.&middot; Ensure compliance with HSE, quality, and operational procedures within the data center environment.&middot; 24/7 Data Center monitoring and NOC operations support&middot; Data Center network configuration and troubleshooting (switches, routers, firewalls, ELV)&middot; DCIM server health checking, maintenance, patching, and upgrades&middot; NetBotz configuration, monitoring, and alert management&middot; Rack-level infrastructure monitoring (power, cooling, environmental alerts)&middot; Incident management, root cause analysis, and reporting&middot; Coordination with vendors for hardware replacement, software upgrade and preventive maintenance&middot; Documentation of network diagrams and configurations.Requirements&middot; Bachelor&rsquo;s degree or diploma in Electrical, Mechanical, or related engineering discipline.&middot; 3&ndash;6 years of experience in data center operations, facilities, or infrastructure roles.&middot; Strong knowledge of data center power and cooling systems including UPS, generators, CRAC/CRAH units, and PDUs.&middot; Experience with preventive maintenance and fault troubleshooting.&middot; Ability to work in shifts or on-call rotations as required.&middot; Good communication and coordination skills.&middot; Strong knowledge of Data Center infrastructure and monitoring&middot; Network configuration and troubleshooting skills&middot; ELV system configuration experience (CCTV, access control, environmental monitoring systems, etc.)&middot; Hands-on experience in server health checking, maintenance, and upgradation&middot; Experience with DCIM tools and monitoring platforms&middot; Knowledge of NOC operations and incident handlingPreferred qualifications&middot; Experience working in Tier III / Tier IV data center environments.&middot; Knowledge of Uptime Institute, TIA-942, or similar data center standards.&middot; Vendor certifications related to data center infrastructure systems.&middot; Experience supporting SLA-driven service environments.Benefits:Competitive salary (based on experience)Annual leave &amp; public holidays as per UAE Labor LawJob Type: Full-timePay: AED5,000.00 - AED6,500.00 per monthWork Location: In person

Data Center Network Engineer

Citizens

<div>Description
4 Days in the office from any of our locations in Johnston RI, ONLY - NO Exceptions.
Role is not relocation eligible.
Network Operations Center (NOC) Engineer &ndash; Tier 1
Role Overview
As a Network Operations Center (NOC) Engineer &ndash; Tier 1, you will play a critical role in supporting and maintaining the enterprise network infrastructure that enables the organization&rsquo;s day‑to‑day business operations. Working alongside a team of skilled network and infrastructure engineers, you will monitor systems, respond to alerts and incidents, execute standard changes, and ensure network stability and availability.
In this role, you will leverage your foundational networking knowledge, troubleshooting skills, and customer‑focused mindset to help maintain a reliable, secure, and high‑performing network environment. This position is ideal for individuals looking to grow their technical expertise and advance their career within network operations and engineering.
Key Responsibilities<ul><li>
Monitor enterprise network infrastructure and proactively identify, investigate, and resolve alerts, incidents, and service interruptions.</li><li>
Provide Tier 1 technical support for network‑related issues, following established procedures and escalation paths.</li><li>
Accurately document incidents, troubleshooting steps, and resolutions within the ticketing system.</li><li>
Escalate complex or unresolved issues to Tier 2 (Senior NOC Engineers) with clear, detailed handoffs.</li><li>
Collaborate with network engineering, IT operations, and other support teams to implement approved standard changes and service requests.</li><li>
Engage second‑line support teams, field services, and third‑party vendors as required to restore services in a timely manner.</li><li>
Maintain a strong focus on customer experience, service reliability, and operational excellence.</li><li>
Build and maintain positive working relationships with internal teams and customers.</li></ul>
Required Skills &amp; Experience<ul><li>
2+ years of experience in a Network Operations Center or similar network support role.</li><li>
Familiarity with ticketing systems and incident/request workflows.</li><li>
Working knowledge of network routing, switching, and wireless technologies, preferably with vendors such as Cisco, Aruba, or Arista.</li><li>
Ability to work effectively under pressure in a fast‑paced, 24/7 operational environment.</li><li>
Strong problem‑solving skills and attention to detail.</li><li>
Ability to work independently, manage priorities, and follow established procedures.</li><li>
Excellent verbal and written communication skills with a strong customer‑service mindset.</li><li>
Demonstrated desire to learn, grow technical skills, and advance within network operations.</li></ul>
Preferred / Desired Skills<ul><li>
Experience with network monitoring or supplemental tools such as Algosec, Splunk, or Panorama.</li><li>
Familiarity with network security technologies, preferably Palo Alto, Firepower, or Netskope.</li><li>
Exposure to vendor circuit triage and telecommunications troubleshooting.</li><li>
Basic knowledge of additional network disciplines such as Load Balancers, Proxies, or VPN technologies.</li><li>
Industry certifications are a plus, including CCNA, CompTIA Network+, or PCSNA.</li></ul>
Why Join This Team<ul><li>
Hands‑on exposure to enterprise‑scale network environments.</li><li>
Clear escalation paths and opportunities to learn from senior engineers.</li><li>
Strong foundation for career progression into Tier 2, engineering, or security roles.</li><li>
Collaborative team culture focused on learning, growth, and operational excellence.</li></ul> 
Pay Transparency
The salary range for this position is $ 37.5 - $ 45.67 per hour . Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. 
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens&rsquo; paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague&rsquo;s or a dependent&rsquo;s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.</div>

Network Engineer I

Logon Broadband Pvt Ltd

Senior NOC EngineerPosition: Senior NOC Engineer Location: Clifton, Karachi Experience: 3 to 5 Years (Relevant ISP Experience Required) Education/Certifications: Bachelor's in Computer Science, IT, or related field. Certifications such as CCNA, CCNP, or equivalent are highly preferred.About the Role: We are seeking a highly skilled and experienced Senior NOC Engineer to join our team at Logon Broadband Pvt Ltd. This is an exciting opportunity to work in a dynamic ISP environment, where you will lead a team of junior network engineers, oversee critical network operations, and ensure high-quality service delivery.Key Responsibilities:<ul><li>Network Design and Implementation:</li><li>Plan, design, and implement advanced network solutions to support the organization&rsquo;s ISP services.</li><li>Conduct network capacity planning and optimize resources to ensure scalability and efficiency.</li><li>Configure and deploy routers, switches, firewalls, and other network devices in compliance with industry standards.</li><li>Team Leadership and Development:</li><li>Supervise, train, and mentor junior network engineers, ensuring their technical growth and professional development.</li><li>Delegate tasks effectively, monitor progress, and provide constructive feedback to team members.</li><li>Network Operations and Maintenance:</li><li>Manage day-to-day network operations to ensure uninterrupted service for customers.</li><li>Monitor network performance using diagnostic tools and address any bottlenecks or failures proactively.</li><li>Perform regular maintenance, firmware updates, and system backups to maintain network health.</li><li>Troubleshooting and Issue Resolution:</li><li>Diagnose and resolve complex network issues, minimizing service disruptions and downtime.</li><li>Coordinate with vendors and third-party providers to resolve escalated issues promptly.</li><li>Analyze recurring issues to identify root causes and implement permanent solutions.</li><li>Security Management:</li><li>Implement and manage robust security protocols to safeguard the network against cyber threats.</li><li>Conduct regular audits, vulnerability assessments, and penetration testing to ensure compliance.</li><li>Respond to security incidents, investigate breaches, and implement mitigation strategies.</li><li>Documentation and Reporting:</li><li>Maintain accurate and up-to-date documentation of network configurations, diagrams, and processes.</li><li>Generate detailed reports on network performance, incidents, and maintenance activities for management review.</li><li>Collaboration and Stakeholder Engagement:</li><li>Work closely with other departments, including sales, operations, and customer support, to align network capabilities with business needs.</li><li>Participate in client meetings to address technical requirements and ensure satisfaction with network services.</li><li>Provide technical support and guidance to internal and external stakeholders as needed.</li><li>Technology Innovation and Optimization:</li><li>Stay updated on emerging technologies and trends in networking and ISP operations.</li><li>Evaluate and recommend new tools, technologies, and methods to enhance network efficiency and performance.</li><li>Implement automation and optimization strategies to streamline network management processes.</li><li>Customer Support and Service Assurance:</li><li>Assist in resolving escalated customer complaints related to network connectivity and performance.</li><li>Ensure timely and effective communication with customers during outages or service impacts.</li><li>Develop and implement strategies to improve overall customer satisfaction with ISP services.</li><li>Compliance and Best Practices:</li><li>Ensure all network operations comply with regulatory standards and company policies.</li><li>Adhere to industry best practices for network management and ISP operations.</li></ul>These responsibilities are designed to ensure that the network engineer not only excels in their technical expertise but also contributes to the growth, innovation, and smooth functioning of the ISP environment.Kindly send your relevant resume on careers@lbi.net.pk before March 31, 2026.Job Type: Full-timePay: Rs65,000.00 - Rs95,000.00 per monthJob Type: Full-timePay: Rs65,000.00 - Rs95,000.00 per monthWork Location: In person

Senior NOC Engineer

Lockheed Martin

<div>JOB ID: 705735BR
Date posted: Mar. 19, 2026
 
Description:Join the Classified Network Operations Team supporting DevSecOps initiatives across Lockheed Martin Aeronautics&rsquo; high-impact programs. This position is integral to the secure deployment, maintenance, and automation of classified network infrastructure, ensuring compliance, resilience, and agility within a fast-paced, mission-critical environment. 
 
You will work hands-on to integrate security into every phase of the network lifecycle&mdash;from design and development to operations and monitoring&mdash;supporting Lockheed Martin&rsquo;s strategic platforms including Advanced Development Programs (ADP), F-22, and JSF. 
 
<ul><li>Serve as a DevSecOps engineer with a focus on secure network infrastructure, automating provisioning, compliance checks, and incident response across classified environments.</li><li>Maintain and secure network hardware, including Cisco switches, Palo Alto and Juniper firewalls, and Type 1 encryption devices.</li><li>Implement infrastructure as code (IaC) where applicable, and integrate network configuration management into CI/CD pipelines to support rapid, repeatable deployments.</li><li>Utilize and secure tools like Cisco ISE, DNA Center, and Call Manager, ensuring consistent security policies and monitoring.</li><li>Collaborate across cyber, development, and operations teams to embed security practices throughout the system lifecycle.</li><li>Support network vulnerability management, remediation efforts, and compliance with DoD cybersecurity standards (e.g., STIGs, RMF).</li><li>Participate in planned infrastructure upgrades, including installation and structured cabling of network components in classified environments.</li><li>Apply continuous monitoring and log analysis to identify anomalies, enforce security baselines, and improve operational visibility</li></ul>
Basic Qualifications: 
<ul><li>Secret Clearance</li><li>Proven experience in network engineering within classified or DoD environments.</li><li>Familiarity with DevSecOps practices, including automation, CI/CD pipelines, infrastructure as code (IaC), and secure system configuration.</li><li>Familiarity working in an Agile team
</li><li>Hands-on experience with network security tools, firewalls, encryption devices, and secure system hardening.</li><li>Strong understanding of network protocols, architectures, and layered defense models.</li><li>Ability to work independently and communicate effectively across multidisciplinary teams.</li></ul>
Desired Skills: 
<ul><li>Top Secret Clearance</li><li>Experience with Ansible, Terraform, or other configuration management/IaC tools.</li><li>Experience with scripting languages Bash, Power Shell, Python</li><li>Experience with GIT preferably GITLAB</li><li>Hands on Experience with GITLAB CI and automated testing in GITLAB</li><li>Knowledge of working in AWS, Azure or VMWare
</li><li>Knowledge of Zero Trust architecture, microsegmentation, or software-defined networking (SDN).</li><li>Familiarity with containerized environments (e.g., Docker, Podman, Kubernetes) in secure networks.</li><li>Current Security+, CCNA Security, or CISSP certifications.</li><li>Understanding of DoD RMF, NIST 800-53, and compliance frameworks for classified systems.</li></ul>
Security Clearance Statement:This position requires a government security clearance, you must be a US Citizen for consideration. 
Clearance Level:Top Secret 
Other Important Information You Should Know 
Expression of Interest:By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. 
Ability to Work Remotely:Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. 
Work Schedules:Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. 
Schedule for this Position:4x10 hour day, 3 days off per week 
Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $97,100 - $171,235. For states not referenced above, the salary range for this position will reflect the candidate&rsquo;s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. 
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
 
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. 
This position is incentive plan eligible. 
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $111,700 - $193,660. For states not referenced above, the salary range for this position will reflect the candidate&rsquo;s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. 
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. 
This position is incentive plan eligible. 
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. 
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. 
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
 
 
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. 
 
If this sounds like a culture you connect with, you&rsquo;re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. 
Experience Level:Experienced Professional 
Business Unit:ENTERPRISE BUSINESS SERVICES 
Relocation Available:Possible 
Career Area:Information Technology 
Type:Full-Time 
Shift:First</div>
 <div>At Lockheed Martin, we apply our passion for purposeful innovation to keep people safe and solve the world's most complex challenges.
Pioneering Defense Technology: From aerospace to outer space to cyber space, you can innovate mission solutions alongside the best minds in the business.
United By Culture: Excellence, integrity, and collaboration define us. We accelerate change and embrace one another&rsquo;s perspectives to win for our customers.
Real Impact, Real Growth: Grow your career and skills for life. Our wide array of opportunities and technology-driven learning programs enable your development and agility.
Your Health, Your Wealth, Your Life: Competitive pay, comprehensive benefits and flexible schedules designed so you thrive &mdash; at work and beyond.
Empowered to Be Your Best: Use your strengths to make a difference in the lives of one another, our customers, our communities, and our planet.
Here, the possibilities are endless because we offer:
<div></div><ul><div>Flexible Schedules, dependent on role</div>
<div></div><div>Levels: Student, Entry, Mid, Senior, Management</div>
<div></div><div>Locations: Nationwide &amp; OCONUS Positions</div></ul></div>

Dev Sec Ops Network Engineer / Secret / Onsite: GA, TX or CA

Corpay

What We Need
 Corpay is looking to hire a Network Operations Center Associate within our SVS division. This position falls under our Technology Operations line of business and is located in Louisville, KY. In this role, you will be responsible for monitoring and supporting the corporate production WAN/LAN infrastructure, ensuring seamless operations in a 24/7/365 Data Center environment. You will report directly to the IT Operations Manager and collaborate regularly with IT support, engineering, and external clients.
 
How We Work
 As a Network Operations Center Associate, you will be expected to work on-site in a structured shift schedule:
 <ul>
<li>Day shift</li>
<li>Rotating weekends</li>
<li>Weekdays</li>
<li>Weekend availability</li>
</ul>
SVS will set you up for success by providing: 
<ul>
<li>Assigned workspace in our Louisville, KY office</li>
<li>Company-issued equipment</li>
<li>Formal, hands-on training</li>
</ul>
Role Responsibilities
 
The responsibilities of the role will include: 
<ul>
<li>Monitoring the general health of network infrastructure using SolarWinds</li>
<li>Diagnosing and resolving network issues to maintain system uptime</li>
<li>Escalating technical problems to engineering when necessary</li>
<li>Interacting with internal and external clients professionally to identify and resolve incidents</li>
<li>Documenting issues and resolutions in the ticketing system according to Incident Management Procedures</li>
</ul>
Qualifications & Skills
 <ul>
<li>Associate’s Degree / Technical Certification in Computer Science or related field, or 1-2 years of network operations experience</li>
<li>Experience with Cisco equipment preferred</li>
<li>CCENT Cisco Certification is a plus</li>
<li>Strong troubleshooting and multitasking skills</li>
<li>Security-minded approach to network management</li>
<li>Proficiency in Microsoft Word, Excel, and PowerPoint</li>
</ul>
Benefits & Perks
 <ul>
<li>Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one</li>
<li>Optional company match RRSP program</li>
<li>Virtual fitness classes offered company-wide</li>
<li>Time-off including major holidays, vacation, sick, personal, & volunteer time</li>
<li>Discounted gym membership rate</li>
<li>Philanthropic support with both local and national organizations</li>
<li>Fun culture with company-wide contests and prizes</li>
</ul>
Equal Opportunity/Affirmative Action Employer
 Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
 For more information about our commitment to equal employment opportunity and pay transparency, please click the following links:  EEO and Pay Transparency
 
#LI-DR1
 #CORPAY

Network Operations Center Associate

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