network operations center technician

Segra

Segra is searching for a qualified and experienced NOC Technician I to join us in a full-time capacity.
 
Location Requirement: 
This role requires this individual to work in our Kansas City MO Segra office.
 
Role Overview: 
The NOC Technician I will perform network monitoring of the Segra SONET, DWDM, IP and Ethernet networks. This position provides in-depth support of the SEGRA Transport network, IP and Ethernet networks, and voice services. As a NOC Tech I, you will serve as the first line of defense for monitoring and management of all Segra provided network services. The NOC Tech I is responsible for triaging customers, network alarming, initiated trouble tickets, and providing timely and relevant updates to our customers. The NOC Tech must be able to prioritize remediation of issues in a 24 x 7 network operations center. Perform basic system administration tasks such as network/system troubleshooting, patching, and utilizing scripts to automate repeatable tasks. In addition to network surveillance and management responsibilities, the NOC function also serves as an escalation point for other organizations.
 
Qualifications
 <ul>
<li>Education: High School Diploma or equivalent required. Associate degree or Bachelor Degree preferred but not required. Vendor certifications preferred but not required (BTI, Cisco, Ciena, AdTran, Alcatel-Lucent, Fortinet, VeloCloud, etc.)</li>
<li>Experience: Minimum of 1-2 years of experience working in a telecommunications environment. Experience/training on voice and data communication networks and the individual elements within those networks, data/wireless communications principles</li>
<li>Key Competencies: Ability to resolve network and customer-initiated incidents quickly and effectively while communicating in an empathetic manner with our customers. Self-awareness and willingness to escalate issues and follow up to ensure incident resolution. An analytical mindset that appreciates solving problems. Good computer and written/verbal communications skills, possess the ability to take on new, demanding challenges, demonstrate the ability to assume new levels of responsibility and deal effectively with other people.</li>
<li>Base knowledge of some of the following technologies:</li>
<li>Carrier transport circuit technologies such as Ethernet over Copper (EOC/EFM), ADSL, T1s, fiber services (DWDM), and Metro-Ethernet</li>
<li>Network infrastructure, DNS, IP Subnetting</li>
<li>Dynamic Routing Protocols (BGP, OSPF, RIP and EIGRP)</li>
<li>Telephony based technologies (TDM, Converged, VOIP, SIP, etc.)</li>
</ul>
About Segra: 
Segra is one of the largest independent fiber network companies in the nation, able to offer state-of-the-art communication solutions backed by always-on customer service. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.
 
Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities we serve by hiring locally and continually upgrading our network infrastructure. Segra has over 1200 employees, 500k+ on-net and near-net buildings, and 44k+ fiber-route miles. We exist purely to help businesses within our footprint be successful.
 
Benefits Overview: 
Segra offers a very robust benefits package to our full-time employees, some of which include:
 <ul>
<li>Medical, dental, vision insurance</li>
<li>Life insurance</li>
<li>401(k) match</li>
<li>Flexible Spending/Health Savings Accounts</li>
<li>Tuition and gym reimbursements</li>
<li>Vacation/PTO, paid holidays, floating holidays</li>
<li>Volunteer days, parental leave</li>
<li>Legal, accidental, hospital indemnity, identify theft, pet insurance</li>
</ul>
Our Commitment to Equality: 
Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
 
Salary Range: $22.30 - $27.90/hour
 
Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

NOC Technician I - Kansas City, MO

Leidos

<div>Description
The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst with a active Top Secret clearance for the Center for Information Systems Security (CISS) program. This is a unique role which offers opportunities for growth in different areas (networking, system administration, etc.) for motivated individuals. The team is looking for trained Information Technology specialists that possess a diverse knowledge/experience between computer support, systems administration and a dash of network administration. Our team needs experienced professionals previously trained with basic skills in all three areas. This is not your typical IT job as you will be working outside of a traditional truncated IT environment. We are looking for individuals that are exceptionally capable and require little supervision while working independently.
This position requires the ability to work flexible hours in support of the NOC in Chantilly, VA and be able to travel to Washington, D.C. to support mission as needed.
Sunday through Thursday: 10:00PM - 6:00AM 
NOTE: During the first several months after start, you will be moving between shift for training in different areas before placed upon final shift as listed above.
Primary Responsibilities
1) Performs the integration of new COTS/GOTS systems (network equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness.
2) Manages change controls for documentation within a configuration management database (CMDB) and performs corrective action on any discrepancies or findings. 
3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently and consistently records, manages, and updates these solutions in a knowledge database and ticketing system. 
4) Reviews data from a Network Monitoring System. Reviews historical data and proactively audits systems to ensure they meet program requirements. Assesses risks and remediate incidents. 
5) Once trained on the program specific equipment, the candidate will be relied on as an expert in their AOR, and will be expected to analyze issues, make remediation recommendations to management, and subsequently carry out those remediation processes.
Basic Qualifications
The candidate should be a proactive team player with strong communication, management, analytical, and problem-solving skills; proven ability to thrive in environments that constantly embrace new technologies.<ul><li>Typically requires BS degree and 2 &ndash; 4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience. A High School diploma with an additional 6+ years&rsquo; relevant experience may be considered in lieu of a degree.</li><li>Team leadership experience.</li><li>Top Secret clearance is required for consideration</li><li>Experience with one or more of the following Windows Server administration tools: WSUS, Group Policy, Active Directory, RDP, etc.</li><li>Windows 11 and Windows Server 2022/2025 troubleshooting.</li><li>GOTS/COTS application, installation, configuration, and troubleshooting.</li><li>Dell Hardware installation, configuration, and troubleshooting.</li><li>Tier 2 Help Desk support with some Tier 3 support (75% and 25% respectively).</li><li>Datacenter physical and logical troubleshooting.</li></ul> 
Preferred Qualifications<ul><li>Lifecycle management experience (PC Imaging &amp; Disposition).</li><li>Working knowledge of Network Monitoring tools such as OpManager, Solarwinds, PRTG.</li><li>Workstation and Server RAID understanding.</li><li>Experience with virtualization.</li><li>Infrastructure equipment troubleshooting such as APC or Eaton UPS&rsquo;, Fiber and/or Ethernet installation/termination, and electronic testing and metering equipment.</li><li>Ticket tracking system experience (i.e. Remedy, ServiceNOW, SharePoint).</li><li>Prior experience in a Network Operations Center environment.</li><li>Cisco and/or Juniper Tier 1 troubleshooting experience.</li><li>Cybersecurity incident response knowledge.</li><li>Experience in creating/manipulating scripts using Windows Command or PowerShell.</li></ul>
At Leidos, we don&rsquo;t want someone who &quot;fits the mold&quot;&mdash;we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, &ldquo;what&rsquo;s next?&rdquo; before the dust settles on &ldquo;what&rsquo;s now.&rdquo;
If you&rsquo;re already scheming step 20 while everyone else is still debating step 2&hellip; good. You&rsquo;ll fit right in.<h2 class="jobSectionHeader">
Original Posting:</h2>
October 24, 2025 
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.<h2 class="jobSectionHeader"> 
Pay Range:</h2>
Pay Range $50,700.00 - $91,650.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</div>

Computer Support Analyst

Transworld Associates Pvt. Ltd

Qualification<ul><li>BS Networks/IT/Computer Science and/or MS Network</li></ul>Experience<ul><li>Min 4 to 5 years of proven experience in a comparable role within an ISP or Telecoms organisation</li></ul>Job Description<ul><li>Maintain and monitor required staffing levels and schedule to ensure that the team can meet the demand and respond promptly to network and server anomalies and outages.</li><li>To act as an escalation point for customer problems and questions via telephone, e-mail, and face-to-face.</li><li>Develop documentation related to the departments work processes, which is up to date and accurately reflects the day-to-day running of the team.</li><li>Managing day-to-day network performance monitoring.</li><li>Managing staff to support customers on call &amp; via email.</li><li>Network troubleshooting and fault analysis to resolve the issue.</li><li>Ensuring maximum possible service availability and performance to TES customers.</li><li>Deployment and maintenance of network monitoring, analysis and reporting tools.</li><li>Understanding of AAA platforms such as Radius and/or TACACS.</li><li>Complete understanding of the technologies like IP Protocols ICMP, UDP, TCP; IP filtering and firewalling; Routing Protocols BGP, OSPF, ISIS; Quality of Service; MPLS; Ethernet STP, RSTP, .1q VLANs, QinQ.</li><li>Manages network services &amp; should be strong in network documentation.</li><li>Network Performance Monitoring, Troubleshooting &amp; Optimisation BGP, OSPF, MPLS, QoS, Firewalls</li><li>Team Leadership, Staffing Management &amp; Customer Support Escalation Handling</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>*Are you currently working</li><li>* Share your salary details</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Network operations: 4 years (Required)</li><li>ISP: 3 years (Preferred)</li></ul>License/Certification:<ul><li>CCNA (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Assistant Manager- C NOC (Network Operation center)

Etisalat

<div><div>NOC Front Office Specialist.Network Management - (250002J5)</div><div>
Description<div></div> 
Job Purpose
1- 24 x 7 Surveillance across IT &amp; Technical networks. 2- Detect faults/outages and follow up till restoration as per agreed SLA. 3- Open Trouble Tickets for all fired alarms/events on concerned Teams via HPSM. 4- Escalate Incidents as per agreed incident procedure document and generate IR reports. 5- Shift Handover implemented properly.
Report To Position Name
IT NOC Surveillance 1. 24 x 7 monitoring of all IT network services (DB, Servers, IN billing and charging, Infrastructure, Applications, Contact Centre, Middle-ware, Siebel,&hellip;). 2. on time detection of faults and follow up till restoration. 3. Create Trouble Tickets and update according to the agreed SLAs. 4. Shift plan &amp; Shift handover implementation. 5. Supervise the service during CR implementation and verify the service status after implementation. 6. Data collection, Network performance monitoring 24/7. 7. Generate incident reports according to predefined incident severity and escalate to the top management when required according to approved updated escalation matrix during the incident with various means notifications (SMS, mail,...)<div> 
</div></div><div>
Qualifications<div></div> 
QUALIFICATIONS_ESSENTIAL
- Ability to work 24/7 - shift base - Ability to work under pressure - Arabic &amp; English ( spoken &amp; written) - Graduated within Telecommunication or Computer Engineering - Computer knowledge: Windows, Word, Excel, Power Point, Outlook... - Capable to handle multi Tasks 

QUALIFICATIONS_DESIRABLE
- Very good communication skills. - Very good presentation skills. - Programming skills. - ITIL foundation 
EXPERIENCE_ESSENTIAL
- Support the Change Management process by controlling final execution of all Planned Works for all network and services to minimize service disruption. - Broad knowledge within mobile communications, IN billing &amp; charging, IT systems,.... - Experience in a Network Operations or IT service desk environment. 
EXPERIENCE_DESIRABLE<ul><li>Good understanding of IT technologies.</li></ul> 
CERTIFICATIONS_ESSENTIAL
- ITIL Foundation - CCNA - Mobile Network Package (2G/3G/4G/5G)<div> 
</div></div><div>
Job: Specialist</div><div>
Organization: Etisalat-Misr</div><div>
 Entry Level</div><div>
Job Posting: 15/Oct/2025, 5:50:09 AM</div></div>

NOC Front Office Specialist.Network Management

EMIRATES LINK NITCO LLC

Location: Ras Al Khaimah, UAEEmployment Type: Full-timeJob Description: We are seeking a qualified and experienced NOC Engineer (Infrastructure &ndash; Sewerage) to join our team in Ras Al Khaimah. The successful candidate will be responsible for managing NOC submissions, coordinating with authorities, and ensuring full compliance with design and construction standards for sewerage and infrastructure projects.Key Responsibilities:<ul><li>Prepare and submit NOC applications to relevant authorities (e.g., RAK Municipality, FEWA, TAQA WS, etc.).</li><li>Review design drawings to ensure compliance with authority requirements.</li><li>Coordinate with consultants, contractors, and government entities for approvals.</li><li>Follow up on submissions to secure timely NOC approvals.</li><li>Maintain and update NOC tracking records and documentation.</li><li>Support project teams during design and construction to resolve NOC-related issues.</li><li>Ensure all infrastructure works adhere to UAE and RAK standards.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s Degree in Civil Engineering or a related discipline.</li><li>Minimum 8 years of experience in infrastructure and sewerage network projects in the UAE.</li><li>Strong knowledge of NOC procedures with RAK authorities and other local entities.</li><li>Proficiency in AutoCAD and design review.</li><li>Excellent coordination and communication skills.</li></ul>Job Type: Full-timePay: AED10,000.00 - AED12,000.00 per monthApplication Question(s):<ul><li>Do you have at least 5 years of experience in infrastructure sewerage field of work?</li><li>do you have civil engineering degree?</li></ul>

NOC Engineer

Google

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
 </li>
 <li>
 Experience with Linux Administration, Network Infrastructure, Hardware, Project Management, Technical Support Operations, or Network Diagnostics.
 </li>
 <li>
 Experience diagnosing and troubleshooting the following: operating systems, computer/server hardware, and networking protocols.
 </li>
 <li>
 Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required and flexibility to work in a 24/7 or 8/7 support model.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 Completion of the online Google IT Support Professional Certificate program.
 </li>
 <li>
 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
 </li>
 <li>
 Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
 </li>
 <li>
 Experience working within a data center or network operation center environment.
 </li>
 <li>
 Ability to collaborate and partner with teams to overcome challenges, and to adapt to changes in a fluid work environment.
 
 
 </li>
 </ul>
 
 About the job
 
 Google isn't just a software company. The Hardware Operations team is responsible for monitoring the physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
 
 
 The AI and Infrastructure team is redefining what&rsquo;s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
 
 
 We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Contribute to efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure.
 </li>
 <li>
 Learn and apply skills in repairing and troubleshooting different machine platforms.
 </li>
 <li>
 Configure and troubleshoot Linux OS-related issues.
 </li>
 <li>
 Test and troubleshoot new server, storage and network hardware components and designs.
 </li>
 <li>
 Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Data Center Technician, Global Server Operations

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help.
 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. 
 
Data Center Operations designs, installs &amp; maintains the world&rsquo;s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (&ldquo;ADSIPL&rdquo;) with a passion for technology to help us expand AWS Cloud offerings to the next level. 
 
To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build &amp; manage. We hope it is you! Come and work for the world&rsquo;s most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations. 
The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most advanced data centers in the world. ADSIPL&rsquo;s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India. 
 
A Data Centre Operation Technician at ADSIPL, expectation from role are: 
 
<ul><li>You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.</li><li>your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.</li><li>You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).</li><li>You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.</li><li>You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.</li><li>You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.</li><li>You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge</li><li>You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.</li><li>More experienced technicians may assist in training less experienced members of the team.</li></ul> 
<ul><li>This position also has a physical component requiring the ability to lift &amp; rack equipment up to 18kg; it may require working in cramped spaces or in elevated locations while adhering to health &amp; safety guidelines.</li><li>This role involves covering 24x7 shift rotation</li></ul> 
About the team 
About AWS 
Diverse Experiences 
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying. 
 
Why AWS 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve. 
 
Inclusive Team Culture 
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. 
 
Mentorship and Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>2+ years of computer hardware troubleshooting and repair experience</li><li>1+ years of computer networking experience</li><li>Bachelor's degree</li><li>Experience with server booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID</li><li>Experience with network hardware: copper and optical fiber cabling, switches, routers</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience dealing effectively with customers during problem resolution and operating efficiently under pressure</li><li>Experience with redundancy: power feeds, ATS, server hardware, RAID, network connectivity</li><li>Remote Access: Console routers, IPMI, BMC</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Data Centre Linux & HW Engineer, India, HYD-Infinity - DCO

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