network operations manager

GovCIO

<div>
 
 Overview
 
 
 
 GovCIO is currently hiring for a Netwrok Operations Manager. This position will be located in Islamabad, Pakistan and will be an onsite position.
 
 
 
 Responsibilities
 
 
 
 Provide network operations. The contractor shall:
 
 
 <ul>
 <li>
 Use AFCENT provided standard network devices for routing and switching;
 </li>
 <li>
 Operate, maintain and sustain IP based routers, switches and standard AFCENT approved operating systems on AFCENT network devices;
 </li>
 <li>
 Configure Tier 2 routing and switching devices IAW SPIN-C.;
 </li>
 <li>
 Design and implement solutions, and install and maintain network equipment to support new and emerging requirements;
 </li>
 <li>
 Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, MSL, and other actions IAW SPIN-C;
 </li>
 <li>
 Support projects deployed by the NOSC;
 </li>
 <li>
 Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander;
 </li>
 <li>
 Maintain compliance with: SPIN-C, CTOs and NOTAMs, DOD, USAF, CENTCOM, AFCENT, and local instructions;
 </li>
 <li>
 Use Remedy to report and track local and enterprise issues associated with network and systems operations;
 </li>
 <li>
 Monitor and sustain network operations;
 </li>
 <li>
 Assist the government in maintaining positive control over hardware and software;
 </li>
 <li>
 Maintain hardware accountability using the Standard Base Supply System (SBSS) and Asset Inventory Management System (AIMS);
 </li>
 <li>
 Ensure equipment transfer is IAW AFH 22-123 SPSS and Information Technology Asset Management (ITAM) policies and directives;
 </li>
 <li>
 Assist government with packing and shipping of equipment;
 </li>
 <li>
 Be responsible for encryption equipment used on the network;
 </li>
 <li>
 Ensure control and safeguarding configuration and &lsquo;user-level&rsquo; maintenance of Ethernet and serial encryption devices;
 </li>
 <li>
 Coordinate with COMSEC manager to ensure approved encryption keys are available for encryption equipment used on the network;
 </li>
 <li>
 Install and maintain network wireless equipment to support new and emerging requirements;
 </li>
 <li>
 Use AFCENT provided wireless network devices for routing and switching;
 </li>
 <li>
 Provide responsive services to include real-time network-level configuration control, wireless network restoration, and quality control and performance standards;
 </li>
 <li>
 Provide a heat map for the area support by AFCENT wireless.
 
 
 </li>
 </ul>
 Update and submit the Network Configuration Data Sheet (Deliverable) and Tier 2 Network Diagrams (Deliverable) for both NIPR and SIPR every month
 
 
 
 Qualifications
 
 
 
 High School with 6 - 9 years (or commensurate experience)
 
 
 Clearance Required: Secret
 
 
 
 Required Skills And Experience
 
 
 
 <ul>
 <li>
 IAT-II Certification
 </li>
 <li>
 6 years&rsquo; experience in: design, maintenance and operation of medium to large networks; and systems management, monitoring and sustainment
 </li>
 <li>
 - Experience on military networks: Cisco routing and switching technologies; managing networks with industry standard platforms, network performance analysis, Cisco IOS network configuration and troubleshooting; establishing new circuit requirements; and documenting network enterprise, developing continuity folders and as-built drawings
 
 
 </li>
 </ul>
 
 One Or More Of The Following
 
 
 
 <ul>
 <li>
 CCNP Collaboration
 </li>
 <li>
 CCNP Data Center
 </li>
 <li>
 CCNP Enterprise
 </li>
 <li>
 CCNP Service Provider
 </li>
 <li>
 Pending contract approval
 
 
 </li>
 </ul>
 #ARproposal
 
 
 
 Company Overview
 
 
 
 GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
 
 
 But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
 
 
 
 What You Can Expect
 
 
 
 
 Interview &amp; Hiring Process
 
 
 
 If you are selected to move forward through the process, here&rsquo;s what you can expect:
 
 
 <li>
 During the Interview Process
 </li>
 <ul>
 <li>
 Virtual video interview conducted via video with the hiring manager and/or team
 </li>
 <li>
 Camera must be on
 </li>
 <li>
 A valid photo ID must be presented during each interview
 </li>
 <li>
 During the Hiring Process
 </li>
 <ul>
 <li>
 Enhanced Biometrics ID verification screening
 </li>
 <li>
 Background check, to include:
 </li>
 <ul>
 <li>
 Criminal history (past 7 years)
 </li>
 <li>
 Verification of your highest level of education
 </li>
 <li>
 Verification of your employment history (past 7 years), based on information provided in your application
 
 </li>
 </ul>
 </ul>
 </ul>
 
 Employee Perks
 
 
 
 
 Benefits
 
 
 
 At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
 
 
 <ul>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 Corporate Discounts
 </li>
 <li>
 Learning &amp; Development platform, to include certification preparation content
 </li>
 <li>
 Training, Education and Certification Assistance*
 </li>
 <li>
 Referral Bonus Program
 </li>
 <li>
 Internal Mobility Program
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Flexible Work Environment
 </li>
 <li>
 Available to full-time employees
 
 
 </li>
 </ul>
 Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
 
 
 
 We are an Equal Opportunity Employer.
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
 
 
 
 Posted Pay Range
 
 
 
 The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
 
 
 Posted Salary Range: USD $81,850.00 - USD $102,018.00 /Yr.
</div>

Network Operations Manager

Saudi Credit Bureau - SIMAH

<div>
 
 
 JOB PURPOSE / ROLE:
 
 
 
 
 To manage the day to day operations of the IT systems to ensure proper implementation of robust and scalable systems that meet SIMAH&rsquo;s business requirements as per the set IT policies, procedures
 
 
 
 
 
 
 
 
 
 
 AREAS OF RESPONSIBILITY:
 
 
 
 Accountable Area
 
 
 Key Responsibilities
 
 
 Strategic
 
 <ul>
 <li>
 Contributes to the development of SIMAH&rsquo;s Network Operations strategic and leadership.
 </li>
 </ul>
 
 
 Policies, Processes &amp; Procedures
 
 
 
 
 
 <ul>
 <li>
 Develops and oversees the implementation of department&rsquo;s policies, procedures and controls covering all areas of IT activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service to customers
 </li>
 </ul>
 
 
 Day- to-day operations
 
 
 <ul>
 <li>
 Follows the day-to-day operations related to own job to ensure continuity of work
 </li>
 </ul>
 
 
 
 
 
 Members Integration
 
 
 <ul>
 <li>
 Manages &amp; Participates in the assessment of members IT infrastructure and applications so as to identify the actions that need to be taken in order to enable their accurate integration to SIMAHs systems and platforms
 </li>
 <li>
 Manages &amp; Handles the accurate and on time execution of all activities necessary for the integration of members, in order to enable the upload of data and use of product channels
 </li>
 </ul>
 
 
 IT Network Development
 
 
 <ul>
 <li>
 Manage the analysis of the business growth, the current IT infrastructure status and the IT development plans, so as to identify the requirements of the network infrastructure and provide recommendations to build and maintain a scalable and agile IT infrastructure
 </li>
 <li>
 Manage the design of all related IT infrastructure aspects (hardware, network, server, storage, telephony, and database management) in order to facilitate the efficiency of operations
 </li>
 <li>
 Manages &amp; Analyses business plans and IT requirements in order to project the requirements in IT capacity and proceeds to all the required activities in order to secure the availability of storage for all SIMAH&rsquo;s operations
 </li>
 <li>
 Manages &amp; Keeps abreast of market trends and technical / technological improvements so as to identify and propose solutions that will add value and support the accurate operation of the network
 </li>
 </ul>
 
 
 IT Network Management
 
 
 <ul>
 <li>
 Manages &amp; Controls the efficiency of communications and networking applying all the require measures to ensure business continuity
 </li>
 <li>
 Manages &amp; Monitor the network performance regularly and set up alerts to detect problems as early as possible.
 </li>
 <li>
 Manages &amp; Perform network traffic analysis and ensures smooth operation of network infrastructure and elements
 </li>
 <li>
 Manages &amp; Resolve network incidents and problems as per Operational Level Agreements (OLA)
 </li>
 <li>
 Manages &amp; Participate in network installation, configuration and upgrade while maintaining minimal downtime in scheduled maintenance windows and ensures proper communication with Service Management team of the maintenance requirements and effects on the network availability and performance
 </li>
 <li>
 Manages &amp; Responsible for the network infrastructure administration, configuration, support, troubleshooting and maintenance
 </li>
 <li>
 Ensure compliance to network security standards and latest network policies
 </li>
 </ul>
 
 
 Disaster Recovery Plans
 
 
 <ul>
 <li>
 Manages &amp; Develops, seeks approval and maintains disaster recovery plans that are aligned with business requirements and approved IT architecture policies and standards.
 </li>
 </ul>
 
 
 Continuous Improvement
 
 
 <ul>
 <li>
 Manages &amp; Support in Overseeing the overall Network Operations activities within SIMAH and continuing the progress within the department.
 </li>
 <li>
 Manages &amp; Assess periodically the employee relation processes and ensure the complete processes.
 </li>
 </ul>
 
 
 Reporting
 
 
 
 
 
 <ul>
 <li>
 Ensures that all reports required from SIMAH management are prepared timely and accurately and meet company and function&rsquo;s requirements, policies and standards
 </li>
 </ul>
 
 
 Safety, Quality &amp; Environment
 
 
 
 
 
 <ul>
 <li>
 Ensures the compliance of the function to all relevant safety, quality and environmental management policies and procedures in order to guarantee employee safety, legislative compliance and a responsible environmental attitude
 </li>
 </ul>
 
 
 Related Assignments
 
 
 <ul>
 <li>
 Performs other related duties or assignments as directed
 </li>
 </ul>
 
 
 Information Security/Cyber Security / BCM/Privacy
 
 
 <ul>
 <li>
 Implementation of and compliance with the cybersecurity/privacy/ Business Continuity requirements as per SIMAH&rsquo;s policies and procedures.
 </li>
 <li>
 Ensure that standards, processes and procedures of your department reflect Security/privacy/ Business Continuity requirements (if applicable).
 </li>
 <li>
 Ensure that individuals within your department accept and comply with the Cyber Security/Privacy/ Business Continuity policy, supporting standards and procedures when they are issued and updated.
 </li>
 <li>
 Coordinate with Risk Department to identify and report cyber security and privacy risks and vulnerabilities, availability and continuity risks in IT systems
 </li>
 <li>
 Immediately report cyber security and privacy incidents to Risk Department (Information Security unit).
 </li>
 <li>
 Coordinate with Risk Department to effectively and efficiency implement agreed on security, privacy and availability controls
 </li>
 <li>
 Coordinate with Risk Department to review cyber security, privacy and Continuity controls of third-party service providers for your department
 </li>
 <li>
 Ensure continuity of critical activities and systems that is related to your department.
 </li>
 <li>
 Ensure that all subordinate employees are communicated and aware about the Information and Cyber Security Policies/Privacy Policy/ Business Continuity policy distributed based on &ldquo;Need to Know and/or Need to do basis&rdquo;.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, IT engineering or equivalent.
 </li>
 </ul>
 
 
 Minimum Experience:
 
 
 
 6-8 years of relevant experience in IT network management preferably within a financial environment
 
 
 
 Language:
 
 
 <ul>
 <li>
 English: Advanced
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Technical Knowledge areas:
 
 
 <ul>
 <li>
 Excellent knowledge of IT systems, IT Networks and applications
 </li>
 <li>
 Very good knowledge of the SIMAH&rsquo;s operations and requirements
 </li>
 <li>
 Excellent project management skills
 </li>
 <li>
 Strong working knowledge on firewalls, routers, switches, load balancers and proxy.
 </li>
 <li>
 In depth understanding of infrastructure components and building highly available computing environment.
 </li>
 </ul>
 
 
</div>

Network Operations Center Manager

Mobilink Bank

<div>
 
 
 Department:
 
 Information Technology
 
 
 
 Reports To:
 
 Manager Networks
 
 
 
 Job Grade:
 
 OG-I
 
 
 
 Total Position:
 
 01
 
 
 
 Location:
 
 Head Office
 
 
 
 
 
 
 What is Assistant Manager Network - MMBL?
 
 
 
 We are looking for a proactive and detail-oriented
 
 Assistant Manager
 
 to support the daily operations of our team, ensuring that tasks are efficiently executed and goals are met. The Assistant Manager will play a critical role in maintaining availability and security of network. This role provides an excellent opportunity for someone looking to grow as technical expert while working collaboratively with other team members.
 
 
 
 
 
 
 What Assistant Manager Network &ndash; MMBL Does?
 
 
 <ul>
 <li>
 
 Operational Support:
 
 Assist the Manager in overseeing day-to-day operations, ensuring smooth workflow and timely completion of tasks.
 </li>
 <li>
 
 Problem-Solving:
 
 Address operational issues and incidents with effective troubleshooting to meet availability targets. Provide effective solutions to internal/external stakeholders ensuring promptly implementation.
 </li>
 <li>
 
 Project Assistance:
 
 Support in the planning, execution, and monitoring of projects, ensuring deadlines and objectives are met.
 </li>
 <li>
 
 Reporting &amp; Analysis:
 
 Prepare reports on operational metrics, and provide insights to improve performance.
 </li>
 <li>
 
 Inventory &amp; Resource Management:
 
 Lead inventory management and resources to ensure capacity availability and efficiency in operations.
 </li>
 <li>
 
 Quality Control:
 
 Monitor and maintain the quality of work, ensuring that all processes are compliant with industry and company standards.
 </li>
 <li>
 
 Communication:
 
 Serve as a point of contact between staff and senior management, facilitating clear communication and ensuring alignment with overall business objectives.
 </li>
 <li>
 
 Training &amp; Development:
 
 Assist in training new employees and supporting ongoing development for junior team members to ensure adherence to company standards.
 </li>
 <li>
 
 Team Leadership:
 
 Supervise and motivate staff to maintain high levels of performance, productivity, and customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for and what does it take to be the Assistant Manager Network?
 
 
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Telecom, Information Security or equivalent experience.
 </li>
 <li>
 3+ years of experience in a leadership or supervisory role.
 </li>
 <li>
 Certifications (Relevant certifications may be preferred): CCNA, CCNP or equivalent
 </li>
 <li>
 Key Skills:
 </li>
 <li>
 Experience with FortiGate, Cisco FTD, Sophos Firewall, Forti Manager, Data center networking.
 </li>
 <li>
 Site-to-site IPsec VPN troubleshooting
 </li>
 <li>
 Knowledge of UTM features.
 </li>
 <li>
 SDWAN implantations and architecture
 </li>
 <li>
 Knowledge of Private Cloud concepts
 </li>
 <li>
 Previous experience in Network and Network Security
 </li>
 <li>
 Coordination with Internet Service Providers for branches support.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills:
 
 
 <ul>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Excellent problem-solving abilities and attention to detail.
 </li>
 <li>
 Effective communication and interpersonal skills.
 </li>
 <li>
 Ability to work under pressure and manage multiple tasks simultaneously
 </li>
 </ul>
 
 
 
 
 
 About MMBL:
 
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
 
 
</div>

Assistant Manager Networks

Zong CMPak Ltd

<div>
 
 
 Department &amp; Function:
 
 NOMC
 
 
 
 Position:
 
 Senior Manager Access Network Operations &amp; Support
 
 
 
 Location:
 
 Islamabad
 
 
 
 Reporting to:
 
 Director Network Operations &amp; Maintenance Center
 
 
 
 Job Type:
 
 Permanent
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 This role leads the strategic and operational management of access network infrastructure, ensuring high availability, reliability, and performance of data center and power systems. The role involves driving innovation, optimizing resources, and aligning infrastructure operations with business goals.
 </li>
 <li>
 The incumbent will also provide leadership to regional teams, ensuring consistent implementation of standards and best practices for operations and maintenance.
 </li>
 </ul>
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Lead strategic planning and execution of access network and data center operations to support organizational goals and service excellence.
 </li>
 <li>
 Own and oversee OPEX &amp; CAPEX budgeting, ensuring cost-effective utilization while enabling infrastructure growth and modernization.
 </li>
 <li>
 Manage lifecycle planning, including end-to-end business case development, procurement strategy, and contract finalization for critical infrastructure upgrades and replacements.
 </li>
 <li>
 Ensure renewal and performance governance of all support agreements for power and environmental infrastructure with OEMs and vendors.
 </li>
 <li>
 Conduct and supervise Root Cause Analyses (RCA) of major outages, implementing preventive measures and driving continuous improvement initiatives.
 </li>
 <li>
 Design and enforce compliance frameworks, including regular self-inspections and risk assessments in line with CMCC and internal guidelines, ensuring operational safety and regulatory adherence.
 </li>
 <li>
 Drive inventory optimization and forecasting across regions, aligning spare parts management with failure trends and expansion plans.
 </li>
 <li>
 Develop and implement strategies to reduce operational costs, enhance infrastructure utilization, and adopt energy-efficient and sustainable practices.
 </li>
 <li>
 Lead and coordinate internal and external audits, ensuring full compliance with industry standards and corporate policies.
 </li>
 <li>
 Champion process automation, digitalization, and knowledge management, updating SOPs and operational playbooks regularly.
 </li>
 <li>
 Stay abreast of emerging technologies and industry trends, ensuring the access network infrastructure evolves in line with technological advancements and service requirements.
 </li>
 <li>
 Act as a mentor and escalation point for regional operations teams, fostering a high-performance culture and ensuring consistent operational excellence across all regions.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Minimum Bachelors degree in Electrical/ Telecommunications Engineering
 </li>
 </ul>
 
 
 
 
 
 Work Experience:
 
 
 <ul>
 <li>
 Minimum 8-10 years of work experience in access network, fixed access network, network planning &amp; optimization, Network Operations &amp; Maintenance.
 </li>
 </ul>
</div>

Senior Manager Access Network Operations & Support

ETS Devices

Job Type: In Person Timings: Night Shift 7pm-4am (Monday-Friday)Job SummaryWe are seeking an experienced IT Manager to lead IT operations, networking infrastructure. The role focuses on managing IP networks, overseeing technical teams, ensuring SLA compliance, and aligning IT operations with business goals.Key Responsibilities<ul><li>Manage day-to-day IT operations, infrastructure, and network services</li><li>Design, implement, and maintain LAN/WAN, VPN, IP networks, firewalls, and security systems</li><li>Lead and support IT engineers and service teams</li><li>Ensure reliable service delivery and SLA compliance for clients</li><li>Manage vendors, resellers, licensing, and technology partners</li><li>Oversee IT projects, budgets, and technical documentation</li><li>Implement security, backup, disaster recovery, and compliance standards</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>5+ years experience in IT operations or networking roles</li><li>Strong knowledge of TCP/IP, routing &amp; switching, DNS, DHCP, firewalls</li><li>Experience in ICT services, MSP, or reseller environment</li><li>Leadership, troubleshooting, and communication skills</li></ul>Preferred Qualifications<ul><li>Certifications such as CCNA/CCNP, ITIL, Security+</li><li>Experience with cloud platforms and virtualization</li></ul>What We Offer<ul><li>Competitive salary and benefits</li><li>Career growth in a fast-growing ICT company</li><li>Exposure to enterprise networking and IP solutions</li></ul>Job Type: Full-timeWork Location: In person

IT Manager

Egis Group

<div>Company Description 
Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world.&quot;
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis&rsquo; long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. 
Job Description 
The NOC Manager oversees the Network Operations Center and is responsible for monitoring, maintaining, and ensuring the availability of all critical network, telecommunications, and managed services. 
He led the NOC team, manage incidents, coordinate escalations, and ensure 24/7 operational excellence for network performance, availability and service continuity.
Key Responsibilities
A. Operations &amp; Monitoring<ul><li>
Supervise 24/7 monitoring of network and telecom systems</li><li>
Ensure proactive detection of faults, outages, performance issues, and security anomalies.</li><li>
Maintain and optimize monitoring tools (SolarWinds, Zabbix, PRTG, Nagios, Cisco Prime, etc.).</li><li>
Guarantee compliance with SLAs and technical KPIs.</li></ul>
B. Incident &amp; Problem Management<ul><li>
Lead major incident response and coordinate with engineering, cybersecurity, and infrastructure teams.</li><li>
Manage incident escalation protocols and communication flows.</li><li>
Conduct root-cause analysis (RCA) and implement corrective/preventive actions.</li><li>
Maintain incident documentation and post-mortem reports.</li></ul>
C. Team Leadership<ul><li>
Manage NOC engineers/technicians across multiple shifts.</li><li>
Define roles, responsibilities, and performance expectations.</li><li>
Provide coaching, training, and technical guidance.</li><li>
Ensure proper staffing and shift scheduling for 24/7 operations.</li></ul>
D. Process &amp; Governance<ul><li>
Define, implement, and improve NOC operational procedures, playbooks, and workflows.</li><li>
Ensure adherence to ITIL best practices for incident, problem, and change management.</li><li>
Standardize reporting across operations: daily/weekly/monthly dashboards.</li><li>
Maintain accurate and updated documentation (network diagrams, runbooks, escalation matrices).</li></ul>
E. Communication &amp; Coordination<ul><li>
Liaise between NOC, internal IT teams, telecom providers, and external partners.</li><li>
Provide real-time updates to management during major incidents.</li><li>
Communicate planned maintenance, outages, and service impacts.</li><li>
Ensure transparency and clarity in communication with stakeholders.</li></ul>
F. Performance &amp; Continuous Improvement<ul><li>
Monitor NOC performance metrics and drive continuous improvement.</li><li>
Optimize tools, processes, and automation for operational efficiency.</li><li>
Track vendor performance (ISPs, telecom operators, data centers, cloud providers).</li><li>
Evaluate new technologies and solutions for operational enhancement and capital improvement</li></ul>
3. Required Technical Skills<ul><li>
Strong knowledge of network fundamentals: TCP/IP, routing, switching, VPN, MPLS, BGP, OSPF.</li><li>
Familiarity with telecommunications: VoIP, SIP, fiber, WAN technologies.</li><li>
Experience with monitoring systems, NMS tools, and log analysis platforms.</li><li>
Understanding of cybersecurity alerts, firewalls, and SOC collaboration.</li><li>
Experience with data centers, cloud services, and infrastructure operations.</li><li>
Knowledge of ITIL frameworks and operational governance.</li></ul>
4. Soft Skills<ul><li>
Strong leadership and decision-making skills.</li><li>
Ability to remain calm under pressure and during critical incidents.</li><li>
Excellent communication and reporting abilities.</li><li>
Analytical and problem-solving mindset.</li><li>
High organization, discipline, and attention to detail.</li><li>
Ability to coordinate multiple stakeholders.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Telecommunications, Networking, IT, or related field.</li><li>
5&ndash;10 years of experience in network operations or IT infrastructure monitoring.</li><li>
Previous experience managing a NOC or 24/7 technical operations environment.</li><li>
Certifications appreciated:<ul><li>
CCNP/CCNA (Cisco)</li><li>
ITIL v4</li><li>
Fortinet NSE</li><li>
CompTIA Network+</li></ul></li></ul> 

Additional Information</div>

Network Operations Center (NOC) Manager

Omada Rail Systems

<div><ul><li>Services &amp; Operations
</li></ul><ul><li>Permanent Contract
</li></ul><ul><li>Mid-Senior Level
</li></ul><ul><li>Doha</li></ul></div>
 <div>About Us 
Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world.&quot;
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis&rsquo; long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. 
About the Role 
The NOC Manager oversees the Network Operations Center and is responsible for monitoring, maintaining, and ensuring the availability of all critical network, telecommunications, and managed services. 
He led the NOC team, manage incidents, coordinate escalations, and ensure 24/7 operational excellence for network performance, availability and service continuity.
Key Responsibilities
A. Operations &amp; Monitoring<ul><li>
Supervise 24/7 monitoring of network and telecom systems</li><li>
Ensure proactive detection of faults, outages, performance issues, and security anomalies.</li><li>
Maintain and optimize monitoring tools (SolarWinds, Zabbix, PRTG, Nagios, Cisco Prime, etc.).</li><li>
Guarantee compliance with SLAs and technical KPIs.</li></ul>
B. Incident &amp; Problem Management<ul><li>
Lead major incident response and coordinate with engineering, cybersecurity, and infrastructure teams.</li><li>
Manage incident escalation protocols and communication flows.</li><li>
Conduct root-cause analysis (RCA) and implement corrective/preventive actions.</li><li>
Maintain incident documentation and post-mortem reports.</li></ul>
C. Team Leadership<ul><li>
Manage NOC engineers/technicians across multiple shifts.</li><li>
Define roles, responsibilities, and performance expectations.</li><li>
Provide coaching, training, and technical guidance.</li><li>
Ensure proper staffing and shift scheduling for 24/7 operations.</li></ul>
D. Process &amp; Governance<ul><li>
Define, implement, and improve NOC operational procedures, playbooks, and workflows.</li><li>
Ensure adherence to ITIL best practices for incident, problem, and change management.</li><li>
Standardize reporting across operations: daily/weekly/monthly dashboards.</li><li>
Maintain accurate and updated documentation (network diagrams, runbooks, escalation matrices).</li></ul>
E. Communication &amp; Coordination<ul><li>
Liaise between NOC, internal IT teams, telecom providers, and external partners.</li><li>
Provide real-time updates to management during major incidents.</li><li>
Communicate planned maintenance, outages, and service impacts.</li><li>
Ensure transparency and clarity in communication with stakeholders.</li></ul>
F. Performance &amp; Continuous Improvement<ul><li>
Monitor NOC performance metrics and drive continuous improvement.</li><li>
Optimize tools, processes, and automation for operational efficiency.</li><li>
Track vendor performance (ISPs, telecom operators, data centers, cloud providers).</li><li>
Evaluate new technologies and solutions for operational enhancement and capital improvement</li></ul>
3. Required Technical Skills<ul><li>
Strong knowledge of network fundamentals: TCP/IP, routing, switching, VPN, MPLS, BGP, OSPF.</li><li>
Familiarity with telecommunications: VoIP, SIP, fiber, WAN technologies.</li><li>
Experience with monitoring systems, NMS tools, and log analysis platforms.</li><li>
Understanding of cybersecurity alerts, firewalls, and SOC collaboration.</li><li>
Experience with data centers, cloud services, and infrastructure operations.</li><li>
Knowledge of ITIL frameworks and operational governance.</li></ul>
4. Soft Skills<ul><li>
Strong leadership and decision-making skills.</li><li>
Ability to remain calm under pressure and during critical incidents.</li><li>
Excellent communication and reporting abilities.</li><li>
Analytical and problem-solving mindset.</li><li>
High organization, discipline, and attention to detail.</li><li>
Ability to coordinate multiple stakeholders.</li></ul> 
What do we need from you 
<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Telecommunications, Networking, IT, or related field.</li><li>
5&ndash;10 years of experience in network operations or IT infrastructure monitoring.</li><li>
Previous experience managing a NOC or 24/7 technical operations environment.</li><li>
Certifications appreciated:<ul><li>
CCNP/CCNA (Cisco)</li><li>
ITIL v4</li><li>
Fortinet NSE</li><li>
CompTIA Network+</li></ul></li></ul> 
What's in it for you?</div>

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