network operations manager

GovCIO

<div>
 
 Overview
 
 
 
 GovCIO is currently hiring for a Netwrok Operations Manager. This position will be located in Islamabad, Pakistan and will be an onsite position.
 
 
 
 Responsibilities
 
 
 
 Provide network operations. The contractor shall:
 
 
 <ul>
 <li>
 Use AFCENT provided standard network devices for routing and switching;
 </li>
 <li>
 Operate, maintain and sustain IP based routers, switches and standard AFCENT approved operating systems on AFCENT network devices;
 </li>
 <li>
 Configure Tier 2 routing and switching devices IAW SPIN-C.;
 </li>
 <li>
 Design and implement solutions, and install and maintain network equipment to support new and emerging requirements;
 </li>
 <li>
 Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, MSL, and other actions IAW SPIN-C;
 </li>
 <li>
 Support projects deployed by the NOSC;
 </li>
 <li>
 Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander;
 </li>
 <li>
 Maintain compliance with: SPIN-C, CTOs and NOTAMs, DOD, USAF, CENTCOM, AFCENT, and local instructions;
 </li>
 <li>
 Use Remedy to report and track local and enterprise issues associated with network and systems operations;
 </li>
 <li>
 Monitor and sustain network operations;
 </li>
 <li>
 Assist the government in maintaining positive control over hardware and software;
 </li>
 <li>
 Maintain hardware accountability using the Standard Base Supply System (SBSS) and Asset Inventory Management System (AIMS);
 </li>
 <li>
 Ensure equipment transfer is IAW AFH 22-123 SPSS and Information Technology Asset Management (ITAM) policies and directives;
 </li>
 <li>
 Assist government with packing and shipping of equipment;
 </li>
 <li>
 Be responsible for encryption equipment used on the network;
 </li>
 <li>
 Ensure control and safeguarding configuration and &lsquo;user-level&rsquo; maintenance of Ethernet and serial encryption devices;
 </li>
 <li>
 Coordinate with COMSEC manager to ensure approved encryption keys are available for encryption equipment used on the network;
 </li>
 <li>
 Install and maintain network wireless equipment to support new and emerging requirements;
 </li>
 <li>
 Use AFCENT provided wireless network devices for routing and switching;
 </li>
 <li>
 Provide responsive services to include real-time network-level configuration control, wireless network restoration, and quality control and performance standards;
 </li>
 <li>
 Provide a heat map for the area support by AFCENT wireless.
 
 
 </li>
 </ul>
 Update and submit the Network Configuration Data Sheet (Deliverable) and Tier 2 Network Diagrams (Deliverable) for both NIPR and SIPR every month
 
 
 
 Qualifications
 
 
 
 High School with 6 - 9 years (or commensurate experience)
 
 
 Clearance Required: Secret
 
 
 
 Required Skills And Experience
 
 
 
 <ul>
 <li>
 IAT-II Certification
 </li>
 <li>
 6 years&rsquo; experience in: design, maintenance and operation of medium to large networks; and systems management, monitoring and sustainment
 </li>
 <li>
 - Experience on military networks: Cisco routing and switching technologies; managing networks with industry standard platforms, network performance analysis, Cisco IOS network configuration and troubleshooting; establishing new circuit requirements; and documenting network enterprise, developing continuity folders and as-built drawings
 
 
 </li>
 </ul>
 
 One Or More Of The Following
 
 
 
 <ul>
 <li>
 CCNP Collaboration
 </li>
 <li>
 CCNP Data Center
 </li>
 <li>
 CCNP Enterprise
 </li>
 <li>
 CCNP Service Provider
 </li>
 <li>
 Pending contract approval
 
 
 </li>
 </ul>
 #ARproposal
 
 
 
 Company Overview
 
 
 
 GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
 
 
 But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
 
 
 
 What You Can Expect
 
 
 
 
 Interview &amp; Hiring Process
 
 
 
 If you are selected to move forward through the process, here&rsquo;s what you can expect:
 
 
 <li>
 During the Interview Process
 </li>
 <ul>
 <li>
 Virtual video interview conducted via video with the hiring manager and/or team
 </li>
 <li>
 Camera must be on
 </li>
 <li>
 A valid photo ID must be presented during each interview
 </li>
 <li>
 During the Hiring Process
 </li>
 <ul>
 <li>
 Enhanced Biometrics ID verification screening
 </li>
 <li>
 Background check, to include:
 </li>
 <ul>
 <li>
 Criminal history (past 7 years)
 </li>
 <li>
 Verification of your highest level of education
 </li>
 <li>
 Verification of your employment history (past 7 years), based on information provided in your application
 
 </li>
 </ul>
 </ul>
 </ul>
 
 Employee Perks
 
 
 
 
 Benefits
 
 
 
 At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
 
 
 <ul>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 Corporate Discounts
 </li>
 <li>
 Learning &amp; Development platform, to include certification preparation content
 </li>
 <li>
 Training, Education and Certification Assistance*
 </li>
 <li>
 Referral Bonus Program
 </li>
 <li>
 Internal Mobility Program
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Flexible Work Environment
 </li>
 <li>
 Available to full-time employees
 
 
 </li>
 </ul>
 Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
 
 
 
 We are an Equal Opportunity Employer.
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
 
 
 
 Posted Pay Range
 
 
 
 The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
 
 
 Posted Salary Range: USD $81,850.00 - USD $102,018.00 /Yr.
</div>

Network Operations Manager

Hazel Health

<div>Hazel Health &amp; Little Otter have joined forces to deliver comprehensive services to the children and families we serve, learn more here.

We're building the future of pediatric and family mental health care - delivering high-quality, evidence-based support to children and families at home, in schools, and in their communities. Following the merger of two leading digital mental health organizations, we are combining our strengths to expand access, improve outcomes, and redefine how families experience care.

Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will
<ul>
<li>Make an Impact: Work with a team that is increasing equitable access to quality health care experiences for students and their families.</li>
<li>Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise.</li>
<li>Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference.</li>
</ul>
Check us out at Hazel Health Careers.

The Role:
The Network Operations Manager will play a central role in optimizing the provider network that powers our care delivery model. Reporting to the Director of Network Operations, this individual will own the systems and processes that ensure our provider workforce is fully utilized, appropriately balanced, and positioned to scale sustainably.

This role sits at the intersection of workforce planning, scheduling operations, and data-driven decision-making. You'll work closely with Clinical Operations, Care Navigation, and Product teams to maintain an optimized match between clinical supply and family demand - while continuously improving systems, tooling, and workflows that support provider capacity, utilization, and scheduling efficiency.

Location: Remote
What You'll Do:

Provider Capacity &amp; Utilization
<ul>
<li>Monitor, forecast, and report on provider capacity, utilization, and availability across care lines, states, expertise and partnership.</li>
<li>Maintain and continuously refine workforce models that align provider supply with forecasted demand.</li>
<li>Identify and address utilization gaps, under-capacity, and over-capacity trends.</li>
</ul>
Scheduling &amp; Workforce Optimization
<ul>
<li>Ensure accurate and timely updates to provider schedules and availability data.</li>
<li>Develop processes and tools that improve accuracy, efficiency, and automation within scheduling and capacity management systems.</li>
<li>Collaborate with Product and Data teams to improve internal dashboards, analytics, and system integrations related to workforce optimization.</li>
</ul>
Process &amp; Systems Improvement
<ul>
<li>Identify and implement opportunities for process automation and operational scale (e.g., via Healthie, Salesforce, or internal scheduling platforms).</li>
<li>Partner with cross-functional stakeholders to define and track key metrics such as time-to-care, provider utilization %, and appointment fill rates.</li>
<li>Support development and rollout of workforce planning frameworks, scheduling policies, and data hygiene protocols.</li>
</ul>
Cross-Functional Collaboration
<ul>
<li>Partner with Talent Acquisition and Clinical Ops to forecast hiring needs based on demand and utilization trends.</li>
<li>Work with Clinical Leadership and People teams to ensure capacity models account for provider onboarding and time off trends.</li>
<li>Collaborate with Customer Experience and Product to improve family scheduling workflows and optimize system throughput.</li>
</ul>
Minimum Requirements:
<ul>
<li>4&ndash;6 years of experience in workforce management, network operations, or healthcare operations; experience in digital health or behavioral health strongly preferred.</li>
<li>Proven track record managing workforce capacity and utilization in a multi-state, multi-disciplinary environment.</li>
<li>Strong analytical skills and experience building dashboards or capacity models using Excel/Google Sheets or BI tools (e.g., Metabase, Sigma).</li>
<li>Familiarity with healthcare EHR and scheduling systems (e.g., Healthie, Athena, Salesforce) and data management best practices.</li>
<li>Exceptional attention to detail and ability to thrive in a fast-paced, scaling startup environment.</li>
<li>Collaborative, proactive, and solution-oriented approach to problem-solving.</li>
</ul>
If you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyway.

Total compensation for this role is market competitive, with a base salary range of $100,000 - $125,000, a 401k match, healthcare coverage, paid time off, stock options, and a broad range of other benefits and perks. Review our benefits at Hazel Health Benefits.

We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AL, AZ, AR, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, IA, KY, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NJ, NM, NY, NC, OH, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.

We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Hazel will consider qualified applicants with an arrest or conviction record for employment in accordance with state and local laws and &quot;fair chance&quot; ordinances. For all Hazel positions, a criminal background check is required following a contingent offer of employment. Learn more about working with us at Hazel Health Life.</div>

Vodafone

<div><div><div><div><h2 class="jobSectionHeader">Join Us</h2>
</div><div>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</div></div><div><div><h2 class="jobSectionHeader">
What you&rsquo;ll do</h2>
</div><div><ul><li>Responsible for managing the entire Network team within the organization. Ensures the team operates efficiently, delivers high levels of internal and external customer satisfaction, and adheres to company policies and procedures. .</li><li>Accountable for maintaining uninterrupted communication, establishing and monitoring the required infrastructure, and delivering the best network experience to our customers.</li><li>Manages the teams responsible from Network Experience Management who deals with network related customer complaints</li><li>Manages the team who is responsible for Operation and Maintenance of Infrastructure of Kucukkaymakl&#305; MTX and Ortakoy DC</li><li>Monitor alarms related with entire PS Core-CS Core network , Roaming links (SGSN, GGSN, Charging Gateways, MSS , MGW, firewall etc) and take necessary actions to resolve the problem on a 7 day, 24 hour basis</li><li>Manages the teams responsible from Level-1,2 trouble shooting activities for CS/PS Core network elements faults. Follow defined routines</li><li>Manages the teams responsible from Accountable for objective determination of fault monitoring and first line maintenance operations for RAN and Transport.</li><li>Manages the teams responsible from maintain the radio and backhaul network for Network strategy and achieve agreed KPI and SLAs .</li><li>Responsible to communicate and redirect problems to other groups (BSS Operations, IN, VAS, or other operators or service or equipment suppliers) in case the probable cause is located in other domains</li><li>Ensure the performing of 7 days /24 hours continues monitoring and First Line Maintenance activities of CELL,SITE,BSC, TRAU,RNC elements for all 2G and 3G network</li><li>To set and achieve KPIs and SLAs of Radio Access Network (RAN) for Level 1&amp;2 alarms 7days /24 hours in all 2G and 3G network elements in line with Network Strategy.</li><li>Responsible for 2G &amp; 3G &amp; 4G &amp; 5G Network Core &amp; RAN &amp; Transmission Planning</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Who you are</h2>
</div><div><ul><li>Graduated from engineering Department(Electrical/Computer)</li><li>
Min. 8 years telecommunications experience. 
&#61607; Significant experience in GSM/UMTS/LTE where at least 5 years of it is in the RAN, PS-CS Core and Backhaul domains. 
&#61607; Very good analytical and presentation skills. 
&#61607; Significant experience in analyzing network measurements 
&#61607; Experience in leading a team handling multiple projects. 
&#61607; Strong analytical skills and problem-solving abilities, ability to multi-task 
&#61607; Analytical thinking and capable to work in an ever changing environmentElectrical/Mechanical Engineer</li><li>
Customer oriented, result oriented, emphatic, good relationship with customers, customer satisfaction oriented</li><li>
Team work, innovative, adaptable,</li><li>
Operational awareness</li><li>
Solutions driven</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Not a perfect fit?</h2>
</div><div>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</div></div><div><div><h2 class="jobSectionHeader">
What's in it for you</h2>
</div><div>
We like to keep them flexible:<ul><li>Vflexy: Flexible Benefits Program</li><li>Hybrid working kit</li><li>Ergonomic kit allowance</li><li>Digital meal voucher</li><li>Flexible transportation allowance.</li><li>Employee assistance hotline &amp; counselling</li><li>Comprehensive and flexible private health insurance</li><li>Discounted price deals for wide range of products &amp; services</li></ul> 
Plus, plenty more to enjoy!If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr
https://www.vodafone.com.tr/insan-kaynaklari
Instagram: https://www.instagram.com/vodafonekariyer/
Youtube: https://www.youtube.com/user/VFTurkiye 
Data Privacy 
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.</div></div><div><div><h2 class="jobSectionHeader">
Who we are</h2>
</div><div>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.</div></div></div></div>

Egis Group

<div>Company Description 
Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world.&quot;
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis&rsquo; long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. 
Job Description 
The NOC Manager oversees the Network Operations Center and is responsible for monitoring, maintaining, and ensuring the availability of all critical network, telecommunications, and managed services. 
He led the NOC team, manage incidents, coordinate escalations, and ensure 24/7 operational excellence for network performance, availability and service continuity.
Key Responsibilities
A. Operations &amp; Monitoring<ul><li>
Supervise 24/7 monitoring of network and telecom systems</li><li>
Ensure proactive detection of faults, outages, performance issues, and security anomalies.</li><li>
Maintain and optimize monitoring tools (SolarWinds, Zabbix, PRTG, Nagios, Cisco Prime, etc.).</li><li>
Guarantee compliance with SLAs and technical KPIs.</li></ul>
B. Incident &amp; Problem Management<ul><li>
Lead major incident response and coordinate with engineering, cybersecurity, and infrastructure teams.</li><li>
Manage incident escalation protocols and communication flows.</li><li>
Conduct root-cause analysis (RCA) and implement corrective/preventive actions.</li><li>
Maintain incident documentation and post-mortem reports.</li></ul>
C. Team Leadership<ul><li>
Manage NOC engineers/technicians across multiple shifts.</li><li>
Define roles, responsibilities, and performance expectations.</li><li>
Provide coaching, training, and technical guidance.</li><li>
Ensure proper staffing and shift scheduling for 24/7 operations.</li></ul>
D. Process &amp; Governance<ul><li>
Define, implement, and improve NOC operational procedures, playbooks, and workflows.</li><li>
Ensure adherence to ITIL best practices for incident, problem, and change management.</li><li>
Standardize reporting across operations: daily/weekly/monthly dashboards.</li><li>
Maintain accurate and updated documentation (network diagrams, runbooks, escalation matrices).</li></ul>
E. Communication &amp; Coordination<ul><li>
Liaise between NOC, internal IT teams, telecom providers, and external partners.</li><li>
Provide real-time updates to management during major incidents.</li><li>
Communicate planned maintenance, outages, and service impacts.</li><li>
Ensure transparency and clarity in communication with stakeholders.</li></ul>
F. Performance &amp; Continuous Improvement<ul><li>
Monitor NOC performance metrics and drive continuous improvement.</li><li>
Optimize tools, processes, and automation for operational efficiency.</li><li>
Track vendor performance (ISPs, telecom operators, data centers, cloud providers).</li><li>
Evaluate new technologies and solutions for operational enhancement and capital improvement</li></ul>
3. Required Technical Skills<ul><li>
Strong knowledge of network fundamentals: TCP/IP, routing, switching, VPN, MPLS, BGP, OSPF.</li><li>
Familiarity with telecommunications: VoIP, SIP, fiber, WAN technologies.</li><li>
Experience with monitoring systems, NMS tools, and log analysis platforms.</li><li>
Understanding of cybersecurity alerts, firewalls, and SOC collaboration.</li><li>
Experience with data centers, cloud services, and infrastructure operations.</li><li>
Knowledge of ITIL frameworks and operational governance.</li></ul>
4. Soft Skills<ul><li>
Strong leadership and decision-making skills.</li><li>
Ability to remain calm under pressure and during critical incidents.</li><li>
Excellent communication and reporting abilities.</li><li>
Analytical and problem-solving mindset.</li><li>
High organization, discipline, and attention to detail.</li><li>
Ability to coordinate multiple stakeholders.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Telecommunications, Networking, IT, or related field.</li><li>
5&ndash;10 years of experience in network operations or IT infrastructure monitoring.</li><li>
Previous experience managing a NOC or 24/7 technical operations environment.</li><li>
Certifications appreciated:<ul><li>
CCNP/CCNA (Cisco)</li><li>
ITIL v4</li><li>
Fortinet NSE</li><li>
CompTIA Network+</li></ul></li></ul> 

Additional Information</div>

Network Operations Center (NOC) Manager

NVIDIA

<div>
 NVIDIA is seeking a Manager and Technical Lead of Network Support within the IT. Infrastructure organization. In this role, you will contribute to NVIDIA&rsquo;s global network operations, ensuring reliability, scalability and efficiency goals are defined and met. You will be leading a team of network support engineers to bring in a data driven approach to operations, with focus on observability, well defined success metrics, and making continuous improvements. The successful candidate would be able to leverage an execution mindset to facilitate effective translation of strategic plans to incremental delivery of impact to the business. Structured thinking and problem-solving skills, along with exceptional communication abilities will be crucial for success in this role as you build strong teams that partner with engineering and operations teams across NVIDIA.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Your main focus will be on ensuring and improving upon the network health through as observed through operational signals and measured through customer experience metrics
 </li>
 <li>
 Work closely with leadership on evolving the current support model and processes to a more data driven, automated, SRE model.
 </li>
 <li>
 Provide technical leadership, direction, and strategy for a growing team of reliability experts focused on networking support and operations.
 </li>
 <li>
 Set the technical vision, strategy, and roadmap for network operations in partnership with the key infrastructure and partner teams
 </li>
 <li>
 Work across Network Architecture, Network Deployment and partner well to establish run books, regular training sessions and ensure we build the network to be self-healing
 </li>
 <li>
 Work very well in understanding RCAs from events and incidents and work with our AI operations to enrich our observability tooling for better full stack view of the network to applications.
 </li>
 <li>
 Influence the architecture of the Nvidia networks both on-prem and in the clouds.
 
 
 </li>
 </ul>
 
 What We Need To See
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, related technical field, or equivalent experience
 </li>
 <li>
 Experience building and growing teams that are geographically distributed, appreciate local operations and bring in a global perspective, following standards.
 </li>
 <li>
 Demonstrated technical expertise in the networking domain covering technologies in routing and switching such as EVPN, BGP, OSPF, VXLAN, switching, etc.
 </li>
 <li>
 Ability to do technical deep-dives into networking, operating systems, code, and storage, and verbally and cognitively agile enough to hold your own in a strategy discussion with NVIDIA&rsquo;s executive team and peer SMEs.
 </li>
 <li>
 Ability to identify trends and promote solutions that solve challenges efficiently across multiple product areas
 </li>
 <li>
 Leverage metrics on team and ability to generate reports on performance and capacity through tools such as ServiceNow and PowerBI
 </li>
 <li>
 Excellent innovative thinking, collaboration, and problem-solving skills.
 </li>
 <li>
 10+ overall years of combined experience in network architecture, network engineering, network SRE, and network operations, including 4+ years in a leadership role. A strong foundation in network operations and SRE.
 
 
 </li>
 </ul>
 
 Ways To Stand Out From The Crowd
 
 
 
 <ul>
 <li>
 Experience in running networks at scale
 </li>
 <li>
 In depth knowledge in technical areas such EVPN, MPLS-SR, Cumulus Linux, or similar
 </li>
 <li>
 Knowledge of SRE principles (observability, SLOs, SLIs, logging, etc)
 </li>
 <li>
 Familiarity with leveraging tools such as Netbox/Nautobot, Prometheus, Grafana to monitor and manage a global network
 
 
 </li>
 </ul>
 JR2004823
 
 
</div>

Manager, Network Operations

Omada Rail Systems

<div><ul><li>Services &amp; Operations
</li></ul><ul><li>Permanent Contract
</li></ul><ul><li>Mid-Senior Level
</li></ul><ul><li>Doha</li></ul></div>
 <div>About Us 
Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world.&quot;
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis&rsquo; long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. 
About the Role 
The NOC Manager oversees the Network Operations Center and is responsible for monitoring, maintaining, and ensuring the availability of all critical network, telecommunications, and managed services. 
He led the NOC team, manage incidents, coordinate escalations, and ensure 24/7 operational excellence for network performance, availability and service continuity.
Key Responsibilities
A. Operations &amp; Monitoring<ul><li>
Supervise 24/7 monitoring of network and telecom systems</li><li>
Ensure proactive detection of faults, outages, performance issues, and security anomalies.</li><li>
Maintain and optimize monitoring tools (SolarWinds, Zabbix, PRTG, Nagios, Cisco Prime, etc.).</li><li>
Guarantee compliance with SLAs and technical KPIs.</li></ul>
B. Incident &amp; Problem Management<ul><li>
Lead major incident response and coordinate with engineering, cybersecurity, and infrastructure teams.</li><li>
Manage incident escalation protocols and communication flows.</li><li>
Conduct root-cause analysis (RCA) and implement corrective/preventive actions.</li><li>
Maintain incident documentation and post-mortem reports.</li></ul>
C. Team Leadership<ul><li>
Manage NOC engineers/technicians across multiple shifts.</li><li>
Define roles, responsibilities, and performance expectations.</li><li>
Provide coaching, training, and technical guidance.</li><li>
Ensure proper staffing and shift scheduling for 24/7 operations.</li></ul>
D. Process &amp; Governance<ul><li>
Define, implement, and improve NOC operational procedures, playbooks, and workflows.</li><li>
Ensure adherence to ITIL best practices for incident, problem, and change management.</li><li>
Standardize reporting across operations: daily/weekly/monthly dashboards.</li><li>
Maintain accurate and updated documentation (network diagrams, runbooks, escalation matrices).</li></ul>
E. Communication &amp; Coordination<ul><li>
Liaise between NOC, internal IT teams, telecom providers, and external partners.</li><li>
Provide real-time updates to management during major incidents.</li><li>
Communicate planned maintenance, outages, and service impacts.</li><li>
Ensure transparency and clarity in communication with stakeholders.</li></ul>
F. Performance &amp; Continuous Improvement<ul><li>
Monitor NOC performance metrics and drive continuous improvement.</li><li>
Optimize tools, processes, and automation for operational efficiency.</li><li>
Track vendor performance (ISPs, telecom operators, data centers, cloud providers).</li><li>
Evaluate new technologies and solutions for operational enhancement and capital improvement</li></ul>
3. Required Technical Skills<ul><li>
Strong knowledge of network fundamentals: TCP/IP, routing, switching, VPN, MPLS, BGP, OSPF.</li><li>
Familiarity with telecommunications: VoIP, SIP, fiber, WAN technologies.</li><li>
Experience with monitoring systems, NMS tools, and log analysis platforms.</li><li>
Understanding of cybersecurity alerts, firewalls, and SOC collaboration.</li><li>
Experience with data centers, cloud services, and infrastructure operations.</li><li>
Knowledge of ITIL frameworks and operational governance.</li></ul>
4. Soft Skills<ul><li>
Strong leadership and decision-making skills.</li><li>
Ability to remain calm under pressure and during critical incidents.</li><li>
Excellent communication and reporting abilities.</li><li>
Analytical and problem-solving mindset.</li><li>
High organization, discipline, and attention to detail.</li><li>
Ability to coordinate multiple stakeholders.</li></ul> 
What do we need from you 
<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Telecommunications, Networking, IT, or related field.</li><li>
5&ndash;10 years of experience in network operations or IT infrastructure monitoring.</li><li>
Previous experience managing a NOC or 24/7 technical operations environment.</li><li>
Certifications appreciated:<ul><li>
CCNP/CCNA (Cisco)</li><li>
ITIL v4</li><li>
Fortinet NSE</li><li>
CompTIA Network+</li></ul></li></ul> 
What's in it for you?</div>

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