network operations project manager

Tata Communications

<div>
 <strong>
  About The Company
  <br/>
  <br/>
 </strong>
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 <br/>
 <br/>
 Responsible for driving network operations and maintenance in the respective areas of Submarine Network for TCL as well as consortium/customers with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience.
 <br/>
 <br/>
 Leading multiple sub-sea NOC / CLS for TCL and/or consortium / customers
 <br/>
 <br/>
 Sub-marine consortium management for consortium cables and contract/delivery management for private cables
 <br/>
 <br/>
 Working on New sub-sea Projects and opportunities as per business requirement .
 <br/>
 <br/>
 Good understanding of domain and related/emerging technologies and market trends will be required
 <br/>
 <br/>
 The role will also involve- planning and implementing network improvement projects, Upgrades, managing network operations, network analysis, bringing in process &amp; cost level improvements.
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 <br/>
 Ensure timely identification &amp; fixing of network failures, review repeat issues to ensure permanent remedial actions are taken. Manage difficult customer situation and Crit-sits ; respond promptly to customer needs; respond to requests for service and assistance.
 <br/>
 <br/>
 Develop tactics for improving operation efficiencies while improving service levels, employee retention and operational costs. Provide direction and escalation support to 24/7 NOC team additionally guidance and mentoring
 <br/>
 <br/>
 Extensive experience in operations and project implementation of submarine network technology , consortium management, customer experience management, project management
</div>


Deputy General Manager - Network Operations & Support

Zong CMPak Ltd

<div>
 <p>
  <strong>
   Department &amp; Function:
  </strong>
  NOMC
 </p>
 <p>
  <strong>
   Position:
  </strong>
  Senior Manager Access Network Operations &amp; Support
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Islamabad
 </p>
 <p>
  <strong>
   Reporting to:
  </strong>
  Director Network Operations &amp; Maintenance Center
 </p>
 <p>
  <strong>
   Job Type:
  </strong>
  Permanent
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <ul>
  <li>
   This role leads the strategic and operational management of access network infrastructure, ensuring high availability, reliability, and performance of data center and power systems. The role involves driving innovation, optimizing resources, and aligning infrastructure operations with business goals.
  </li>
  <li>
   The incumbent will also provide leadership to regional teams, ensuring consistent implementation of standards and best practices for operations and maintenance.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Lead strategic planning and execution of access network and data center operations to support organizational goals and service excellence.
  </li>
  <li>
   Own and oversee OPEX &amp; CAPEX budgeting, ensuring cost-effective utilization while enabling infrastructure growth and modernization.
  </li>
  <li>
   Manage lifecycle planning, including end-to-end business case development, procurement strategy, and contract finalization for critical infrastructure upgrades and replacements.
  </li>
  <li>
   Ensure renewal and performance governance of all support agreements for power and environmental infrastructure with OEMs and vendors.
  </li>
  <li>
   Conduct and supervise Root Cause Analyses (RCA) of major outages, implementing preventive measures and driving continuous improvement initiatives.
  </li>
  <li>
   Design and enforce compliance frameworks, including regular self-inspections and risk assessments in line with CMCC and internal guidelines, ensuring operational safety and regulatory adherence.
  </li>
  <li>
   Drive inventory optimization and forecasting across regions, aligning spare parts management with failure trends and expansion plans.
  </li>
  <li>
   Develop and implement strategies to reduce operational costs, enhance infrastructure utilization, and adopt energy-efficient and sustainable practices.
  </li>
  <li>
   Lead and coordinate internal and external audits, ensuring full compliance with industry standards and corporate policies.
  </li>
  <li>
   Champion process automation, digitalization, and knowledge management, updating SOPs and operational playbooks regularly.
  </li>
  <li>
   Stay abreast of emerging technologies and industry trends, ensuring the access network infrastructure evolves in line with technological advancements and service requirements.
  </li>
  <li>
   Act as a mentor and escalation point for regional operations teams, fostering a high-performance culture and ensuring consistent operational excellence across all regions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education:
  </strong>
 </p>
 <ul>
  <li>
   Minimum Bachelors degree in Electrical/ Telecommunications Engineering
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Work Experience:
  </strong>
 </p>
 <ul>
  <li>
   Minimum 8-10 years of work experience in access network, fixed access network, network planning &amp; optimization, Network Operations &amp; Maintenance.
  </li>
 </ul>
</div>


Senior Manager Access Network Operations & Support

Partners Behavioral Health Management

<div><div><p><b><i>Competitive Compensation &amp; Benefits Package!</i></b></p><div>
Position eligible for &ndash;</div><ul><li>
Annual incentive bonus plan</li><li>
Medical, dental, and vision insurance with low deductible/low cost health plan</li><li>
Generous vacation and sick time accrual</li><li>
12 paid holidays</li><li>
State Retirement (pension plan)</li><li>
401(k) Plan with employer match</li><li>
Company paid life and disability insurance</li><li>
Wellness Programs</li><li>
Public Service Loan Forgiveness Qualifying Employer</li></ul><p>
See attachment for additional details.</p><p></p><p><b><br>
Location:</b> Remote option; Available for any of our office locations</p><p><b>
Projected Hiring Range</b>: Depending on Experience<br>
<b>Closing Date</b>: <b>Open Until Filled</b></p><p></p><p><b><br>
Primary Purpose of Position: </b>The Provider Network Development Manager &ndash; Data and Analytics is responsible for ensuring that the agency meets the Network adequacy standards outlined by DHHS and analyzes network performance measures directly related to the network development/network access plan; works across the agency to capture initiatives and develop reports that support the illustration of the adequacy of the network; work collaboratively with providers, community stakeholders, and assesses opportunities for provider recruitment that enhances member access and increases quality in the provider network. The Provider Network Development Manager &ndash; Data and Analytics applies project management skills and leads a team of Provider Network Development specialists and/or Provider Network data analysts to carry out these objectives. This position requires work throughout the organization and requires a high level of diplomacy and tact. This position will interface with internal data governance to ensure accurate data for network adequacy and reporting on a regular basis. This position requires a dynamic, proactive approach to supervision, evaluation, and monitoring to align strategic initiatives and ensure compliance with contractual obligations and stakeholder expectations. The position is also responsible for development and management of a comprehensive value and performance based partnership strategies that enable tighter alignment between Partners and the Provider Network.</p><p></p><p><b><br>
Role and Responsibilities:</b></p><ul><li>
Provides project management for the company&rsquo;s strategicobjectives, working with internal and external stakeholders todetermineproject definition and business requirements.</li><li>
Collaborates with other departments to deliver comprehensive and compelling recommendations for strategic initiatives for positive impact, including:<ul><li>
Identifyservice gaps and needs and acts to developsolutions;</li><li>
Estimate cost(s) ofgaps;</li><li>
Improve Population Health Outcomes through ensuring member access to services and that the network is available to servemembers;</li><li>
Ensure service delivery isin accordance withbest practice models and clinical coverage policies.</li><li>
Development of spectrum of valueandperformancebasedprograms across lines of business in alignment with core population health strategic goals</li></ul></li><li>
Managesthe Network Adequacy requirements as defined by the State and developsreporting on a regular basis, either monthly or quarterly</li><li>
Developsreporting metricsand ensurestimelysubmission of required state reporting while workingcollaboratively across the organization toidentifydevelopment opportunities and illustrate network accessibility compliance</li><li>
Managesand ensures compliance ofthe Network AccessPlan asperState expectations</li><li>
Collaborates with health planregardingcompliance with network adequacy for all network requirements through data review,monitoringand collaboration.</li><li>
Manages and/or leads the formation of requests for proposals and/or requests for information that directly support a robust provider network to ensure compliance with Network Adequacy Standards</li><li>
Manages the exception reporting for the purposes of compliance with the DHHS contracts</li><li>
Participates in input into the development of the memberand providerportalsfor the purposes of ensuring network adequacy and communicates across departments toidentifyneeds/gaps to improve the member/providerexperience in the network</li><li>
Manages and fosters solid collaborative relationships with external stakeholders and internal department leaders to developinnovative plans for special projects with detailed scopes of workandproject managementfor next steps.</li><li>
Assesses and manages risk throughout all aspects of the solution design and development and escalates as needed. Monitors progress, reports results/outcomes and adjusts as needed.</li><li>
Partnerswith legal and regulatory teams to ensure all approvals/regulationsobligations during the design phase have been met.</li><li>
Implement network engagement strategies linking strategic goals to the execution of network adequacy, network management, and the network access plan.</li><li>
Interprets audit results,identifiestrends/patterns thatimpactservice/system quality, and then implements interventions aimed at addressing these trends/patterns with the outcome of services delivery tomembersat the highest degree of quality cross functional team activities.</li><li>
Experience recruiting andprocuringnew business opportunities to further develop and support the members in the network and close identified care gaps.</li><li>
Ensures all policies/procedures,network access/development plans are developed and implemented according to regulatory guidelines and standards, including state, federal and external review bodies.</li><li>
Oversees the maintenance and updating of the Provider Operations Manual by collaborating with each provider network team and ensuringthe state updates/corrections are included as needed.</li><li>
Manages performanceand developmentspecialists charged with implementation of value-based contracts,ensuring network adequacy,andcollaboratingwith internal teamsto develop providerquality and performancemeasures.</li><li>
Ensure needed data is collected ona timelybasisand make recommendations for future improvements based on the data.</li><li>
Ensure the strategic goals of the organization are realized through thenetwork development cross function teamand report progress to PN Leadership and other audiences as indicated</li><li>
Innovative in working collaboratively toidentifyopportunities for improvement in the lives of the members.</li><li>
Track and tend quality and financial goals to show performancerate.</li><li>
Demonstrated skills in oral and written communication</li></ul><p></p><p><b><br>
Knowledge, Skills and Abilities:</b></p><ul><li>
Considerable knowledge of the laws, regulations and policies that govern the program</li><li>
Exceptional interpersonal and communication skills</li><li>
Strong problem solving, negotiation, arbitration, and conflict resolution skills</li><li>
Excellent computer skills andproficiencyin Microsoft Office products (such as Word, Excel, Outlook, and PowerPoint)</li><li>
Demonstrated ability to verify documents for accuracy and completeness; to understand and apply laws,rulesand regulations to various situations; to apply regulations and policies for maintenance of consumer medical records, personnel records, and facility licensure requirements</li><li>
Ability to make prompt independent decisions based upon relevant facts</li><li>
Ability toestablishrapport andmaintaineffective working relationships</li><li>
Ability to act with tact and diplomacy in all situations</li><li>
Ability tomaintainstrict confidentiality in all areas of work</li><li>
Ability to prioritize work to meet deadlines</li><li>
Ability to present complex data and information to varying audiences, both internal and external, in a professional and clear manner</li><li>
Ability to applyappropriate judgmentand discretion in interpreting and reporting of data</li><li>
Strong project management skills</li><li>
Ability to summarize analytical results graphically and numerically in Microsoft Excel, PowerPoint, and ability toutilizevarious software products</li><li>
Ability to summarize analytical results graphically and numerically</li></ul><p></p><p><b><br>
Education and Experience Required: </b>Bachelor's degree in health care administration, business administration, accounting, finance, or human services and five (5) years of experience in provider network management, health care insurance or other health care delivery setting. Three (3) years of supervisory, consultative or administrative experience. A combination of relevant experience may be considered in lieu of a bachelor&rsquo;s degree. Must have ability to travel as needed to perform job duties. NC Residency is required.</p><p><b>
Education and Experience Preferred: </b>Master&rsquo;s degree and two (2) years&rsquo; experience in physical or behavioral health network operations, network management, provider relations, health care managed care, and/or healthcare payor systems. Three (3) years of supervisory, consultative or administrative experience. Experience analyzing and assimilating provider performance and healthcare outcomes data. Knowledge of patient/member/provider portals, reporting systems, and/or other reporting/data programs. NC residency is required.</p><p><b>
Licensure/Certification Requirements:</b> N/A</p></div></div><p></p>

Provider Network Development Manager-Data & Analytics

Mastercard

<div><p><b>Our Purpose</b></p><p></p><p><i>
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><p></p><p><b>
Title and Summary</b></p><p></p>
Manager Network Optimization, Services EEMEA &ndash; Turkey<p></p>
Who is Mastercard?<br>
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.<br>
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.<br>
<br>
Overview<br>
Services is a key growth driver for EEMEA. The EEMEA Network Services team accelerates commercialization and distribution of all Services solutions across three product groups-Security Solutions, Consumer Acquisition &amp; Engagement and Business &amp; Market Insights- through every Services distribution channel at scale. We also enable synergies with other Mastercard product groups. Our mandate: deliver sustainable, recurring revenue powered by value-based pricing, innovative business models, tailored propositions and resilient go-to-market strategies across priority customer segments and buying centers.
<br>
<br>
Role Overview<br>
<br>
The Manager, Network Optimization plays a pivotal role in supporting the EEMA Network Optimization Business Unit within Network Services . Responsible for driving revenue assurance, performance optimization and GTM governance across Mastercard&rsquo;s 'network-based distribution' including other applicable 'paths to market' within EEMEA Services.<br>
<br>
This role is accountable for delivering data-driven insights, financial rigor and execution oversight that enables stronger monetization, improved yield and enhanced revenue predictability. The incumbent will manage network analytics, business case evaluation and performance tracking, ensuring commercial decisions are underpinned by sound data and disciplined governance.<br>
<br>
Reporting to the VP, Network Optimization, EEMEA this role partners with Finance, Analytics, Pricing, Market Development and Customer Success to embed an insight-led approach to revenue performance and operational excellence across EEMEA Services.<br>
<br>
The role is based out of Istanbul, Turkey<br>
<br>
Key Responsibilities:<br>
Revenue Assurance &amp; Commercial Performance<br>
<ul><li>Lead analytical deep-dives into revenue performance, leakage and yield drivers, identifying opportunities to enhance monetization and recover value.</li><li>Support the design and implementation of the revenue assurance framework, ensuring data integrity, billing accuracy and consistent waiver governance across all network activities.</li><li>Partner with Finance and Analytics to validate reported performance, reconcile variances, and strengthen revenue forecasting accuracy.</li><li>Generate actionable insights to support executive reviews, highlighting revenue risks, optimization levers, and performance improvement opportunities.</li></ul><br>
GTM Governance &amp; Execution Enablement<br>
<ul><li>Support the development and execution of GTM governance and roadmap planning for network initiatives, ensuring commercial alignment and cross-functional readiness.</li><li>Contribute to the preparation and financial evaluation of program proposals and business cases, including scenario modeling and ROI assessment.</li><li>Coordinate cross-functional input and approval processes for network programs, ensuring compliance with governance and delivery milestones.</li><li>Develop executive-ready materials, dashboards, and bulletins to communicate rollout plans, program updates and network performance trends across EEMEA.</li></ul><br>
Network Performance Optimization<br>
<ul><li>Monitor network utilization, waiver conversion and yield trends to identify efficiency gains and revenue growth opportunities.</li><li>Partner with Pricing, Analytics, and Customer Success to translate analytical findings into prioritized actions that enhance network monetization.</li><li>Drive consistency and alignment across multiple distribution pathways &mdash; including network-based, embedded, reseller/referral, and developer/tech channels &mdash; ensuring cohesive performance oversight and reporting.</li></ul><br>
All About You<br>
<ul><li>Up to 10 years Commercial Strategy, Pricing or Revenue Operations ideally in Fintech, SaaS or Platform businesses</li><li>Analytical &amp; Commercial Acumen &ndash; Advanced analytical capability with a strong command of financial modeling, business case analysis and revenue performance tracking. Ability to translate data into commercial strategies and executive insights.</li><li>Revenue Assurance Expertise &ndash; Deep understanding of revenue realization, yield optimization, and leakage prevention frameworks within complex or multi-channel business models.</li><li>Strategic Execution &ndash; Proven ability to operate at the intersection of analytics, strategy, and execution, supporting enterprise-level GTM initiatives and governance programs.</li><li>Stakeholder Leadership &ndash; Skilled communicator and collaborator with experience engaging senior stakeholders across Finance, Product, Market Development, and Customer Success.</li><li>Financial &amp; Technical Literacy &ndash; Sound grasp of P&amp;L dynamics, forecasting, fund allocation, and network economics with working knowledge of digital distribution and platform ecosystems.</li><li>Tools &amp; Proficiency &ndash; Proficient in Power BI, Tableau, and advanced Excel, with the ability to design performance dashboards and translate data into meaningful narratives.</li><li>Mindset &ndash; Strategic, intellectually curious, and execution-focused &mdash; with a passion for driving measurable revenue and operational impact across complex environments.</li></ul><br>
Corporate Security Responsibility<br>
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:<br>
<br>
<ul><li>Abide by Mastercard&rsquo;s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and
</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul><p></p><p><b>
Corporate Security Responsibility</b></p><p><br>
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><ul><li><p>
Abide by Mastercard&rsquo;s security policies and practices;</p></li><li><p>
Ensure the confidentiality and integrity of the information being accessed;</p></li><li><p>
Report any suspected information security violation or breach, and</p></li><li><p>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</p></li></ul></div><p></p>

Manager Network Optimization, Services EEMEA – Turkey

Genpact

<p></p><div><div><div><div><div><b><i>Ready to build the future with AI?</i></b></div></div><div><div><b><i>
At Genpact, we don&rsquo;t just keep up with technology&mdash;we set the pace. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s </i></b><b><i>AI Gigafactory</i></b><b><i>, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to </i></b><b><i>agentic AI</i></b><b><i>, our breakthrough solutions tackle companies&rsquo; most complex challenges.</i></b></div></div><div><div><b><i>
If you thrive in a fast-moving, </i></b><b><i>innovation</i></b><b><i>-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquo;s possible, this is your moment.</i></b></div></div><div><div><b><i>
Genpact (NYSE: G) is an</i></b><b><i> </i></b><b><i>advanced technology services and solutions company that delivers</i></b><b><i> </i></b><b><i>lasting</i></b><b><i> </i></b><b><i>value for leading enterprises</i></b><b><i> </i></b><b><i>globally.</i></b><b><i> </i></b><b><i>Through our</i></b><b><i> </i></b><b><i>deep business knowledge, operational excellence, and cutting-edge solutions </i></b><b><i>&ndash;</i></b><b><i> we help companies across industries get ahead and stay ahead.</i></b><b><i> </i></b><b><i>Powered by curiosity, courage, and innovation</i></b><b><i>,</i></b><b><i> </i></b><b><i>our teams</i></b><b><i> </i></b><b><i>implement</i></b><b><i> </i></b><b><i>data, technology, and AI</i></b><b><i> </i></b><b><i>to</i></b><b><i> </i></b><b><i>create tomorrow, today.</i></b><b><i> </i></b><b><i>Get to know us at</i></b><b><i> </i></b><b><i>genpact.com</i></b><b><i> </i></b><b><i>and on</i></b><b><i> </i></b><b><i>LinkedIn</i></b><b><i>,</i></b><b><i> </i></b><b><i>X</i></b><b><i>,</i></b><b><i> </i></b><b><i>YouTube</i></b><b><i>, and</i></b><b><i> </i></b><b><i>Facebook</i></b><b><i>.</i></b></div></div><div><div><b>
 </b><b>Inviting applications for the role of </b><b>Lead Consultant - Network Operations</b></div></div><div><div><b>
Responsibilities</b><b>:</b></div></div><div><div><b>
 </b><b>Lead enterprise AD and M365 operations ensuring security, availability, and compliance.</b></div></div><div><ul><div><div><b>
The candidate should be holding relevant yrs. of hardcore 24X7 network Ops experience</b></div></div></ul></div><div><ul><div><div><b>
Front-end face for Genpact Network Team while participating in internal P1/P2 Incident resolution bridge call</b></div></div></ul></div><div><ul><div><div><b>
Participate in Bridge calls with clients for joint troubleshooting of network issues</b></div></div></ul></div><div><ul><div><div><b>
Work with different Vendors and service Provider for faster and accurate resolution</b></div></div></ul></div><div><ul><div><div><b>
Playing key role for network related incidents and providing key inputs for Problem Management</b></div></div></ul></div><div><ul><div><div><b>
Identifying open risk in the production network and provide input for mitigation</b></div></div></ul></div><div><ul><div><div><b>
Documenting all Changes done in production environment through Change Management process</b></div></div></ul></div><div><ul><div><div><b>
Must have worked on large scale infra</b></div></div></ul></div><div><ul><div><div><b>
Candidate must have worked/handled the IT projects</b></div></div></ul></div><div><ul><div><div><b>
Global customer interaction is one of the key </b><b>expectation</b><b> from candidate</b></div></div></ul></div><div><ul><div><div><b>
The candidate should hold very rich experience in corporate LAN &amp; WAN infra</b></div></div></ul></div><div><ul><div><div><b>
Candidate must have worked on the latest technologies (Cloud, ACI, SDN and SDWAN)</b></div></div></ul></div><div><ul><div><div><b>
He/she need to lead function and drive the project/operations end to end</b></div></div></ul></div></div><div><div><ul><div><div><b>
Candidate should be very strong in written &amp; oral communication</b></div></div></ul></div><div><ul><div><div><b>
Hands-on experience on Cisco Routers (ASR/ISR Series) and Switches (9300/9400/9500 Model)</b></div></div></ul></div><div><ul><div><div><b>
Candidate must have work experience in implementing/troubleshooting Routing (Static, EIGRP, BGP and Policy Based routing) and Switching issues (VTP/STP)</b></div></div></ul></div><div></div><div><div><b><br>
Qualifications we seek in you!</b></div></div><div><div><b>
Minimum Qualifications</b></div></div><div><ul><li><b>Graduate in engineering/IT</b></li></ul></div><div><div><b>
Preferred Qualifications/ Skills</b></div></div><div><ul><li><b>CCNA (Must)</b></li></ul></div><div><ul><li><b>CCNP &ndash;Routing and Switching (Good to have)</b></li></ul></div><div><ul><li><b>Cloud certification &ndash; AWS (Good to have)</b><b>.</b></li></ul></div><div><div><b><i>
Why join Genpact?</i></b></div></div><div><ul><div><div><b><i>
Lead AI-first transformation</i></b><b><i> &ndash; Build and scale AI solutions that redefine industries</i></b></div></div></ul></div><div><ul><div><div><b><i>
Make an impact</i></b><b><i> &ndash; Drive change for global enterprises and solve business challenges that matter</i></b></div></div></ul></div><div><ul><div><div><b><i>
Accelerate your career</i></b><b><i>&mdash;Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills</i></b></div></div></ul></div><div><ul><div><div><b><i>
Grow with the best</i></b><b><i> &ndash; Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace</i></b></div></div></ul></div><div><ul><div><div><b><i>
Committed to ethical AI</i></b><b><i> &ndash; Work in an environment where governance, transparency, and security are at the core of everything we build</i></b></div></div></ul></div><div><ul><div><div><b><i>
Thrive in a values-driven culture</i></b><b><i> &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</i></b></div></div></ul></div><div><div><b><i>
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.</i></b></div></div><div><div><b><i>
Let&rsquo;s build tomorrow together.</i></b></div></div></div><div></div><div><div><b><i><br>
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.</i></b><br>
<b><i>Furthermore, please do note that Genpact does not charge fees to process job </i></b><b><i>applications</i></b><i> and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</i></div></div></div><p></p><p><br>
JobLead Consultant</p><p>
Primary LocationIndia-Gurugram</p><p>
ScheduleFull-time</p><p>
Education LevelBachelor's / Graduation / Equivalent</p><p>
Job PostingDec 30, 2025, 12:35:40 AM</p><p>
Unposting DateJan 29, 2026, 12:29:00 PM</p><p>
Master Skills ListConsulting</p><p>
Job CategoryFull Time</p></div>

Lead Consultant - Network Operations

<div>
 <strong>
  About The Company
  <br/>
  <br/>
 </strong>
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 <br/>
 <br/>
 <strong>
  Transport &amp; RAN Business Development Role (Technical) based out of client locations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Business Development - Technical (Transport &amp; RAN), responsible for revenue sustenance &amp; growth
  </li>
  <li>
   Proactively identify &amp; farm technical opportunities with customer, understand customer inputs &amp; convert into technical solutions.
  </li>
  <li>
   Program Manage &amp; Lead the opportunities through various stages of business conversion - Solution Design, Customer Alignment, CIS Finalization, BC Approval, Contract Finalization, Project Phase.
  </li>
  <li>
   Transition Manage the new business along with delivery head till stabilization &amp; handover to operation team
  </li>
  <li>
   Customer Interface - Pre / Post, Customer advocate
  </li>
  <li>
   Ability to communicated, comprehend &amp; influence customer &amp; internal stakeholders.
  </li>
  <li>
   Ability to influence &amp; resolve conflicting requirements.
  </li>
  <li>
   SME in Transport, RAN
  </li>
  <li>
   Operational knowledge of telecom network, core elements, RF etc
  </li>
  <li>
   Operational knowledge of Automation, Process Transformation / Efficiency, Digital Transformation
  </li>
 </ul>
</div>


Macys

<p><strong><u>Be part of an amazing story</u></strong></p><p>Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.</p><p><strong><u>Job Overview</u></strong></p><p>The Manager of Network Systems Operations collaborates with facility operations management, engineering, and the Macy's Technology WMS Support team to provide comprehensive technology support, including trouble resolution and special projects. Emphasis is placed on proactive measures to enhance throughput. This position reports to the Macy's Supply Chain Network Systems Team. </p><p><strong><u>What You Will Do</u></strong></p><ul><li>Oversee all warehouse management systems (WMS), including Pyramid (WCS) ,Fortna WES, Knapp SCS and Beumer. </li><li>Serve as the initial point of contact to investigate and troubleshoot WMS issues at Customer Fulfillment Centers. </li><li>Act as the initial contact for all third-party CFC systems, including Pyramid, Beumer, Auto Boxer, and Auto Bagger. </li><li>Research, troubleshoot, and determine the root cause of system failures impacting operations, including escalating to appropriate parties. </li><li>Communicate incident ticket resolutions and root causes to the facilities. </li><li>Partner with the Local Operations team to conduct daily health checks for system performance and follow up on issues. </li><li>Prioritize work requests submitted via Service Now tickets. </li><li>Participate in the configuration, testing/validation, and implementation of WMS releases at Macy's. </li><li>Coordinate and execute disaster recovery planning and testing. </li><li>Develop training documents and resources for facility system users. </li><li>Regularly communicate with the Facility Operations team on daily productivity by function to ensure the system is optimized to support throughput. </li><li>Assist in training business partners and facility counterparts on implemented systems and process changes. </li><li>Create and distribute ad hoc queries (SQL) as required for Operations and senior leadership. </li><li>Assist in the development of requirements for reports. </li><li>Manage schedules and expectations for multiple facilities related to all WMS changes or enhancements and provide regular status updates. </li><li>Document and enforce Standard Operating Procedures and best practices; keep training manuals and related documentation updated and available for local use. </li><li>Collaborate with Human Resources and the Asset Protection team to create job roles with the appropriate level of systems access and controls, including managing ongoing adjustments and documentation. </li><li>Conduct quarterly systems access audits and report results back to the Central WMS System Owner. </li><li>Support Macy's supply chain objectives and business strategies, collaborating with various business partners and Macy's Tech to define and implement solutions that meet those objectives. </li><li>Demonstrate regular, dependable attendance and punctuality. </li><li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. </li><li>Fulfill other operational responsibilities as detailed by central leadership. </li></ul><p><strong><u>Skills You Will Need</u></strong></p><p><strong>Leadership and Team Development:</strong> Proven ability to lead and develop teams effectively. </p><p><strong>Communication:</strong> Practice open and continuous communication, ensuring others are informed and presenting information clearly and concisely. </p><p><strong>Strategic Planning and Execution:</strong> Ability to effectively plan and execute strategies to support warehouse management systems. </p><p><strong>Problem Solving:</strong> Capability to solve problems directly and recognize issues promptly. </p><p><strong>Experience with Warehousing Systems:</strong> Previous experience supporting warehousing systems and understanding of associated business processes. </p><p><strong>Manhattan Associates WMS:</strong> Experience with Manhattan Associates Warehouse Management Open Systems application is preferred. </p><p><strong>Material Handling Systems:</strong> Familiarity with material handling and warehousing control systems, including inbound/outbound carton sorters and unit sorters. </p><p><strong>Business Intelligence Tools:</strong> Experience in developing business intelligence tools and reports using Microsoft SQL and SSRS. </p><p><strong>Conveyor and Sortation Systems:</strong> Experience with conveyor and tilt tray sortation systems, along with barcode scanning applications. </p><p><strong>Technical Proficiency:</strong> Basic proficiency in Microsoft Excel and Microsoft Project, with AutoCAD skills being a plus. </p><p><strong>Sense of Urgency:</strong> Ability to prioritize tasks and respond promptly to urgent situations. </p><p><strong>Analytical Skills:</strong> Proficient analytical troubleshooting skills and attention to detail. </p><p><strong>Independent Work:</strong> Ability to work independently with minimal supervision and make sound decisions. </p><p><strong>Contractor Management:</strong> Experience in providing direction to contractors and leading them effectively. </p><p><strong><u>Who You Are</u></strong></p><ul><li>Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 2 years of experience in direct to consumer (D2C) or retail distribution environments. </li><li>This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. </li><li>Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs, including rotating on-call support. </li><li>Able to travel up to 50%. </li></ul><p><strong><u>What We Can Offer You</u></strong></p><p>Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.</p><p> Some additional benefits we offer include: </p><ul><li>Merchandise discounts</li><li>Performance-based incentives</li><li>Annual merit review</li><li>Employee Assistance Program with mental health counseling and legal/financial advice</li><li>Tuition reimbursement</li></ul><p> Access the full menu of benefits offerings here . </p><p><strong><u>About Us</u></strong></p><p>This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.</p><p> <strong>Join us and help write the next chapter in our story - Apply Today!</strong> </p><p> This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. </p><p>SUPPLY00</p><p>This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at </p>

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