network support analyst

Leidos

<div>Description
Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x&amp; DISA Global Operations Center (DGOC). 
The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a Network Support Analyst at Hill AFB, UT.
This position requires U.S. citizenship and an active Secret clearance to start.
Primary Responsibilities:
Responsible for assisting with the following duties:<ul><li>
Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.</li><li>
Monitor network events and element management failures in real-time on a 24x7x365 basis.</li><li>
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.</li><li>
Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.
</li><li>Remotely access and de-access customers into the IP/SATCOM networks</li><li>
Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.</li><li>
Verify equipment is operating in the baseline configuration.</li><li>
Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).</li></ul>
Basic Qualifications:<ul><li>
Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.</li><li>
Ability to work in a 24/7 operations environment.</li><li>
Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.</li><li>
Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.</li><li>
Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.</li><li>
Currently possess an active Secret security clearance.</li><li>
Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs</li></ul>
Required Education and Experience:<ul><li>
High school diploma and 2-4 years of experience.</li></ul>
GSMO
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo &mdash; because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 &mdash; and moving faster than anyone else dares.<h2 class="jobSectionHeader">
Original Posting:</h2>
March 18, 2026 
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.<h2 class="jobSectionHeader"> 
Pay Range:</h2>
Pay Range $48,100.00 - $86,950.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
Securing Your Data
Beware of fake employment opportunities using Leidos&rsquo; name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system &ndash; never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.</div>

SATCOM IP Network Support Analyst

<div>Description
Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x&amp; DISA Global Operations Center (DGOC). 
The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a Network Support Analyst at Hill AFB, UT.
This position requires U.S. citizenship and an active Secret clearance to start.
Primary Responsibilities:
Responsible for assisting with the following duties:<ul><li>
Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.</li><li>
Monitor network events and element management failures in real-time on a 24x7x365 basis.</li><li>
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.</li><li>
Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.
</li><li>Remotely access and de-access customers into the IP/SATCOM networks</li><li>
Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.</li><li>
Verify equipment is operating in the baseline configuration.</li><li>
Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).</li></ul>
Basic Qualifications:<ul><li>
Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.</li><li>
Ability to work in a 24/7 operations environment.</li><li>
Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.</li><li>
Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.</li><li>
Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.</li><li>
Currently possess an active Secret security clearance.</li><li>
Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs</li></ul>
Required Education and Experience:<ul><li>
High school diploma and 2-4 years of experience.</li></ul>
GSMO
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo &mdash; because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 &mdash; and moving faster than anyone else dares.<h2 class="jobSectionHeader">
Original Posting:</h2>
March 18, 2026 
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.<h2 class="jobSectionHeader"> 
Pay Range:</h2>
Pay Range $48,100.00 - $86,950.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
Securing Your Data
Beware of fake employment opportunities using Leidos&rsquo; name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system &ndash; never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
#Featuredjob</div>

<div>What makes DHL great? Our People! We know each employee&rsquo;s individual contributions make us the #1 Express Delivery and Logistics Company in the world. 
 
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment &ndash; to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 
Start YOUR career with DHL today&hellip; 
DHL currently has an exciting opportunity available for an Americas Network Control &ndash; Capacity Control Analyst. The Americas Network Control &ndash; Capacity Control Analyst performs analytical work to support the various business needs of the DHL Express Air Network. The Business Analyst prepares, analyzes, and reports data to improve the utilization of the DHL Express Air Network movements. 
 Key Accountabilities:
Capacity Planning:<ul><li>Develop and implement capacity plans to ensure optimal utilization of transportation resources. Align capacity with demand forecasts and operational requirements.</li><li> Manages and follows appropriate processes and procedures for accomplishing work</li></ul>
Monitoring and Analysis:<ul><li>Continuously monitor capacity utilization and analyze data to identify trends, inefficiencies, and opportunities for improvement.</li><li>Use data-driven insights to enhance capacity management.</li></ul><ul><li>
Produces reports for management that draw data from various sources to aid in tracking business unit objectives.</li><li>
Reviews network performance daily to evaluate capacity requirements.</li><li>
Analyzes statistical data and prepares analysis to support the various needs of assigned DHL business units; compiles and summarizes data to present to management as necessary.</li></ul>
Coordination:<ul><li>Coordinate with logistics, operations, and network planning teams to ensure seamless capacity management.</li><li>Collaborate with other departments to address capacity-related issues and optimize resource allocation.</li><li>Works in conjunction with Network Control, Load Control, Field and Hub operations groups in coordinating, communicating, and executing standard and contingency operations plans and shipment routing. Strong focus on optimization.</li><li> Works with a cross-functional team of operational stakeholders to accomplish business objectives
</li></ul>Load Optimization:<ul><li>Work with load planners to ensure efficient load distribution and maximize capacity utilization.</li><li>Supports the implementation of strategies to minimize empty miles and reduce operational costs.</li></ul> 
Performance Tracking:<ul><li>Focus on improving key performance indicators (KPIs) related to capacity utilization, such as load factors, vehicle fill rates, and operational efficiency.</li><li>Provide regular reports and updates to management.</li></ul>
Compliance:<ul><li>Ensure all capacity management activities comply with aviation regulations, safety standards, and company policies.</li><li>Stay updated on industry regulations and best practices.</li></ul>
May assist in training efforts for assigned DHL business unit 
Continuous Improvement:<ul><li>Drive continuous improvement initiatives to enhance capacity management processes.</li><li>Implement best practices and innovative solutions to achieve operational excellence.</li><li> Develops standard and ad-hoc reports to identify data integrity failures; performs thorough analysis to identify root causes for failure and makes recommendations for solutions.</li></ul>
Problem Solving:<ul><li>Identify and resolve capacity-related issues and bottlenecks.</li><li>Develop contingency plans to mitigate risks and ensure smooth operations.</li></ul> 
Customer Focus:<ul><li>Work closely with the customer support team to address customer concerns related to capacity and ensure high levels of customer satisfaction.</li></ul> 
Documentation:<ul><li>Maintain accurate records of capacity plans, utilization rates, and operational performance.</li><li> Ensure all documentation is up-to-date and easily accessible</li></ul>
Skills &amp; Qualifications:<ul><li>Requires BS/BA in Logistics, Supply Chain Management, Transportation, or a related field and 2-5 years&rsquo; experience in related field</li><li>Strong PC skills including MS Excel</li><li>Strong attention to detail</li><li>Ability to work independently and within a team environment</li><li>Ability to work any shift</li></ul> 
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster</div>

Americas Network Control - Capacity Control Analyst (P2)

Muller's Solutions

<div>Join our team at M&uuml;ller's Solutions as a Network Monitoring Analyst (ACI/F5 L1) dedicated to supporting our network infrastructure in Saudi Arabia. This position is exclusively for Saudi Nationals and focuses on Providing foundational (L1) support for the SEC Data Center and Cloud Networks, with a specific focus on Cisco ACI and F5 load balancing technologies. This role operates on an 8x5 schedule with on-call responsibilities, focusing on monitoring, initial fault management, incident registration, and escalation to senior support teams. 
Key Responsibilities:<ul><li>
Oversee the performance and health of the network utilizing Cisco ACI and F5 technologies, proactively identifying and addressing issues as they arise.</li><li>
Deliver first-level support for network-related incidents and service requests, ensuring prompt resolution and minimal impact on operations.</li><li>
Work in collaboration with engineering teams to facilitate the deployment and management of network configurations and policies.</li><li>
Regularly analyze network traffic and performance metrics to enhance system functionality.</li><li>
Record network operations, incidents, and resolutions for compliance purposes and future reference.</li><li>
Support network security by monitoring and addressing potential threats or vulnerabilities.</li><li>
Keep informed about best practices, trends, and technologies pertinent to application networking and monitoring.</li><li>
Actively monitor infrastructure alarms for ACI and F5 systems, performing initial fault management, which includes basic isolation, restoration, and notifications. Log issues identified through monitoring or reported by other teams.</li><li>
Engage in remediation activities according to established support guidelines and Standard Operating Procedures (SOPs). Create, assign, and aid in the resolution of daily Level 1 incidents. Document known fault types in the knowledge base.</li><li>
Adhere to all essential operational processes, including fault/incident management, performance monitoring, and change control. Monitor network performance and assist in troubleshooting basic network issues.</li><li>
Collaborate closely with the monitoring tools team to optimize and contextualize infrastructure alarms. Communicate complex issues and escalate them to Level 2/3 engineers for resolution.</li></ul> 

Requirements 
Requirements:<ul><li>
Diploma or Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>
1-2 years of experience in network monitoring or support roles, preferably with Cisco ACI and F5 technologies.</li><li>
Ability to work 8x5 and provide on-call support. Strong attention to detail and ability to follow defined procedures (SOPs). Good communication skills for escalating issues and collaborating with teams. Good documentation skills.</li><li>
Basic understanding of networking principles, TCP/IP, and application delivery functionality.</li><li>
Familiarity with network monitoring tools and services.</li><li>
Strong troubleshooting skills with the ability to analyze and resolve technical issues.</li><li>
Good communication and collaboration skills to work effectively within a team.</li><li>
Must be a Saudi National.</li></ul>
Preferred Qualifications:<ul><li>
Experience with load balancers, firewalls, and application performance management tools.</li><li>
CCNA or similar networking certification is a plus.</li><li>
Knowledge of ITIL practices is beneficial.</li><li>
Willingness to learn and adapt to new technologies and methodologies in network monitoring.</li></ul> 

Benefits 
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.</div>

Network Monitoring Analyst (ACI/F5 L1)-(Saudi National Only)

Appalachian Regional Healthcare

Overview: 
The Support Analyst will provide technical/analytical expertise for project coordination and network related problem resolution, and for assisting users in assessing computing needs while maintaining positive relationships through the system.
 
Responsibilities: 
Provide microcomputer/network expertise to users of ARH Information Systems.
 
Assist manager of department in preparing work plans/recommendations and assist with project tasks.
 
Troubleshoot hardware and software throughout the system.
 
Assess users needs for hardware and software as requested.
 
Develop and maintain user documentation when required.
 
Maintain up-to-date knowledge in the field so they can recommend new services, products and equipment. Continue professional development by attending education programs designed for specialty areas.
 
Analyze the feasibility of purchasing/developing microcomputer based applications (non-clinical/non-financial) to meet specific needs. This may include the evaluation of software products.
 
Must be available to travel as requested.
 
Perform other duties as requested.
 
Qualifications: 
Associate Degree in Computer Science or related field with minimum of three (3) years related experience or
 
Minimum of five (5) years related experience.
 
PLUS
 
Demonstrated Network experience and knowledge of basic functional desktop applications such as wordprocessing, spreadsheet, graphics, and desktop publishing software required.
 
Must possess ability to handle multiple projects involving stressful situations, be flexible and a team player as well as possessing excellent interpersonal and organizational skills in a very fast-paced environment.

Support Analyst

Knoll ridges

Technical Support AnalystKnoll Ridges is a premier staffing and outsourcing firm with over 20 years of industry expertise, specializing in offshore solutions to help businesses scale efficiently, and direct hire placements for local, onshore hiring. With offices in Southern California and in Asia, we provide high-quality talent solutions that are tailored to meet the unique needs of our clients.About the RoleWe are looking for a skilled Technical Support Analyst to provide expert implementation and technical counsel for networked printing devices, production systems, and associated software. In this role, you will act as a specialist supporting customers with color management, print controllers, and advanced Canon software. You will be the primary technical interface for our clients' IT personnel, ensuring seamless integration and high-level troubleshooting.Key Responsibilities:<ul><li>Implementation &amp; Integration: Lead the installation and configuration of supported software solutions and professional services; manage hardware and networking products at customer sites.</li><li>Resolution &amp; Repair: Utilize diagnostic tools and product schematics to troubleshoot mechanical and system failures, ensuring optimum equipment performance through regular upgrades.</li><li>Technical Support &amp; Escalations: Provide onsite and remote support for escalated helpdesk calls; coordinate with vendors to resolve complex issues.</li><li>Training &amp; Education: Conduct educational seminars for customers and technical staff, teaching client IT contacts how to provide first-level support for our software solutions.</li><li>Administrative Management: Maintain parts inventory and manage your assigned territory to comply with established operating standards.</li></ul>What We&rsquo;re Looking For<ul><li>Education: Preferably a BS/BA degree in Business, Computer Information Systems, or Network Administration.</li><li>Experience: 2&ndash;3+ years of technology-related work, specifically in post-sales implementation or customer-facing technical consulting.</li><li>Technical Skills: Deep understanding of print management applications, Windows Active Directory, and enterprise security solutions.</li><li>Certifications: Relevant networking certifications (Microsoft, etc.) are a significant plus.</li><li>Core Competencies:</li><li>Strong communication and relationship-building skills.</li><li>Ability to collaborate with and motivate multiple teams toward a common goal.</li><li>Self-starter personality with a &quot;big picture&quot; approach to technical problem-solving.</li><li>Requirements: Must possess a valid Driver&rsquo;s License and have the ability to travel to various customer locations.</li></ul>Why Work with Knoll Ridges<ul><li>Access to a wide range of job opportunities: We partner with industry leaders to find the best fit for your skills.</li><li>Personalized support and guidance: Our team provides dedicated assistance throughout the entire hiring process.</li></ul>If you're looking for a new challenge or career opportunity, we'd love to hear from you!Pay: $47,840.00 - $60,320.00 per yearWork Location: In person

Technical Support Analyst

Search 10000+ Network support analyst jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 network support analyst jobs Near Me

SATCOM IP Network Support Analyst

SATCOM IP Network Support Analyst

Americas Network Control - Capacity Control Analyst (P2)

Network Monitoring Analyst (ACI/F5 L1)-(Saudi National Only)

Network Monitoring Analyst (ACI/F5 L1)-(Saudi National Only)

Support Analyst

Technical Support Analyst