network support engineer

Expleo Group

<div>Overview:
<div><b>
Network Support Engineer </b>-</div><div><b><br>
Years of Experience -</b> 2 to 4 years.</div><div><b><br>
Required skills</b> -</div><ul><li>
Fluent in English, both speaking and writing.</li><li>
Excellent written and verbal communication skills.</li><li>
Strong time management skills, results-focused, and a proactive nature.</li><li>
Ability to learn quickly and to adapt easily to change.</li><li>
B.Tech/B.E./MCA and/or IT Networking or Security Certification such as: Network+, CCNA, or Security+.</li><li><b>
2-8 years of relevant experience</b> in technical support/helpdesk role troubleshooting network and/or network security problems. Preferrably in Palo Alto or Juniper or Cisco TAC etc.</li><li>
Strong understanding of TCP/IP networking, applying OSI model troubleshooting methodology, Windows and Macintosh operating systems, and VPN technologies and their corresponding protocols.</li><li>
Familiarity with authentication protocols (LDAP, RADIUS, etc.), cloud platforms such as Azure and AWS, multifactor authentication software, antivirus, intrusion prevention software, and WAN protocols.</li><li>
CCNA or similar certification.</li></ul><div></div><div><br>
Loactaion : Noida. Working from customer premises 24 X 7 ( Shift working )</div><br>
<div></div>
Responsibilities:
<div>
As a Level 1 Product Support Engineer focused on networking, you will be the first point of contact for CUstomer/partners and end users experiencing technical issues related to network connectivity, hardware, and basic configuration.</div><div></div><div><br>
Your primary responsibility is to provide prompt, courteous, and effective support to ensure customer satisfaction and minimize downtime.</div><div></div><div><br>
When issues exceed the scope of Level 1 troubleshooting, it will be critical to escalate these cases promptly to the appropriate support tier to ensure timely and accurate resolution. '</div><div></div><div><br>
You will collaborate closely with the Level 2 support team to escalate and resolve more complex issues.</div><div></div><div><br>
This role is ideal for individuals with a foundational understanding of networking concepts who are eager to grow their technical skills in a fast-paced, customer-focused environment, while also expanding their expertise across the broader Customer product portfolio (including endpoint security, multi-factor authentication, secure Wi-Fi, and cloud-based management solutions).</div>
Qualifications:
<ul><li>B.Tech/B.E./MCA and/or IT Networking or Security Certification such as: Network+, CCNA, or Security+.</li></ul>
Essential skills:
<ul><li>r IT Networking or Security Certification such as: Network+, CCNA, or Security+.</li><li><b>
2-8 years of relevant experience</b> in technical support/helpdesk role troubleshooting network and/or network security problems. Preferrably in Palo Alto or Juniper or Cisco TAC etc.</li><li>
Strong understanding of TCP/IP networking, applying OSI model troubleshooting methodology, Windows and Macintosh operating systems, and VPN technologies and their corresponding protocols.</li><li>
Familiarity with authentication protocols (LDAP, RADIUS, etc.), cloud platforms such as Azure and AWS, multifactor authentication software, antivirus, intrusion prevention software, and WAN protocols.</li><li>
CCNA or similar certification.</li></ul>
Experience:
<div>
2-4 years</div></div>

Network Support Engineer

Ubiquiti Inc.

<div><div><b>About Ubiquiti</b><br>
<br>
At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you&rsquo;ll heighten your potential and broaden your horizons - all while shaping the future of connectivity.<br>
<br>
<b>About the Role</b><br>
<br>
We are looking for highly motivated, user-obsessed individuals with a passion for technology to join as our Enterprise Support Team. You will have the opportunity to provide support to existing and new enterprise customers while working cross functionally with QA, strategy, and engineering teams to drive product improvement. In addition to receiving your own home lab equipment, you will be first in line to test and provide feedback on new products to ultimately influence strategic direction.<br>
With &lsquo;User Experience&rsquo; as a top priority, we not only need a technical applicant, but someone who is inquisitive and self-driven, to deliver the best and most intuitive products possible.<br>
<br>
<b>Responsibilities</b><br>
<br>
In this role, you will be expected to:<br>
<ul><li>Provide technical support for Ubiquiti&rsquo;s product lines via phone, web chat, and email</li><li>Own incoming requests from start to finish for premium customers</li><li>Educate and provide recommendations for Ubiquiti&rsquo;s products, features, and best practices</li><li>Troubleshoot and diagnose issues, including providing workarounds when required</li><li>Identify and recreate potential bugs and shortcomings in user experience</li><li>Stay up-to-date on Ubiquiti products and related industry technologies</li><li>Work cross-functionally, with key stakeholders , to provide feedback and drive product improvements</li></ul><br>
<b>
Role Requirements</b><br>
<br>
<ul><li>A passion for technology and interest in our products</li><li>Practical knowledge of networking including routing, switching, security, and VPNs.</li><li>An understanding of various networking protocols (TCP/IP, WireGuard, etc) and major operating systems (Linux)</li><li>Knowledge of troubleshooting techniques, and effectively guide customers through technical issues</li><li>Ability to work in a fast-paced environment with changing priorities</li><li>Expertise around factors that impact User Experience (e.g., how can we improve our products or services), and Customer Experience (e.g., how can we improve our support experience and customer interactions)</li><li>Excellent written and verbal communication skills</li></ul><br>
<b>
Ideal Education and Experience</b><br>
<br>
<ul><li>4-year degree, ideally with an Engineering or technical focus</li><li>A background in the networking industry, ideally with practical, hands-on experience</li><li>A track record of using in-depth troubleshooting to understand and resolve customer issue</li></ul><br>
<b>
Benefits</b><br>
<br>
<ul><li>Work with top-notch technologies</li><li>Competitive compensation package</li><li>Fully paid, high coverage medical insurance including dental and vision</li><li>401k contribution from the company</li><li>Unlimited PTO</li><li>Modern office with a great location</li><li>Company products for home lab setups</li><li>Flexible working hours and terms</li><li>Snacks and drinks in the office</li></ul>
</div><p>
</p><p>S1Z5DrQSbl</p></div>

Enterprise Network Support Engineer

ideavillage(pvt.)Ltd

<p>We are looking proven expertise in <b>network and system administration within a BPO or call center environment</b>. The ideal candidate will be responsible for managing IT infrastructure, ensuring stable connectivity, troubleshooting system issues, and supporting a team of 30&ndash;40 users to maintain seamless operations</p><p>About Us</p><p>Lumina Technologies (Private) Limited is a leading BPO and call center services provider, delivering high-quality lead generation and customer service solutions across the USA and Canada.</p><p>We are registered with SECP, FBR, PTA, PSEB, and EOBI and hold a valid call center license from the Pakistan Software Export Board. Our commitment to excellence has made us a trusted partner for businesses seeking top-notch outsourcing solutions.</p><p><b>Key Responsibilities</b></p><ul><li>Network Support: Ensure uninterrupted and reliable internet connectivity for voice calling (with and without VPN).</li></ul><ul><li>Server Configuration: Set up and manage servers for user monitoring and internet browsing management.</li></ul><ul><li>Internet Management: Handle ISP coordination (Nayatel, Multinet, PTCL) for smooth network operations.</li></ul><ul><li>Technical Support: Provide first-line technical assistance to users for hardware, software, and network-related issues.</li></ul><ul><li>System Maintenance: Install, configure, and maintain computer systems, servers, and network devices.</li></ul><ul><li>Hardware Support: Diagnose and resolve issues related to RAM, SSD, power supplies, and other system components.</li></ul><ul><li>Troubleshooting: Identify, analyze, and resolve technical problems to minimize downtime.</li></ul><ul><li>Inventory Management: Maintain and track IT equipment inventory.</li></ul><ul><li>Assigned Tasks: Execute additional IT-related duties as directed by management.</li></ul><p><b>Requirements</b></p><ul><li><b>Experience: Minimum 2&ndash;5 years of BPO / Call Center network management experience</b>.</li></ul><ul><li>Technical Skills:</li></ul><p>o	Server configuration &amp; user monitoring</p><p>o	VPN setup &amp; management</p><p>o	Network troubleshooting</p><ul><li>Education: Minimum Bachelor&rsquo;s degree in Information Technology</li></ul><ul><li>Preference: Prior experience in a call center or BPO environment is highly desirable.</li></ul><p><b>Benefits We Offer</b></p><ul><li>Competitive Salary: Rs. 70,000 &ndash; Rs. 80,000</li></ul><ul><li>EOBI Coverage</li></ul><ul><li>Travel Allowance</li></ul><ul><li>Paid Leaves</li></ul><ul><li>Performance-Based Bonuses</li></ul><ul><li>Career Growth Opportunities</li></ul><p><b>Location</b> : G-8, Islamabad</p><p><b>Job Type</b> : Full-Time, Onsite</p><p><b>Shift Timing</b> : 08:00 PM &ndash; 05:00 AM</p><p><b>Salary Range</b> : Rs. 70,000 &ndash; Rs. 80,000</p><p><b>Industry</b> : Call Center</p><p><b>Total Users Managed</b> : 30&ndash;40</p><p>Shortlisted candidates will be contacted for an initial screening followed by an interview.</p><p><b>How to Apply</b></p><p>If you meet the above criteria and are ready to advance your career, send your updated CV to: hr@luminatechnologies.pk</p><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs80,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Islamabad G-8/Markaz: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Experience:</p><ul><li>Network Administrator-Call Center: 3 years (Required)</li></ul><p>Location:</p><ul><li>Islamabad G-8/Markaz (Required)</li></ul><p>Work Location: In person</p>

Senior IT & Network Support Engineer-(Call Center Experince Only)

Southern Company

<div><p><b>I&amp;C Data Acquisition &amp; OT Network Support Engineer/Analyst</b></p>
<p><b><i>Southern Company Services, I&amp;C Systems &amp; Field Support</i></b></p>
<p><b>WORK LOCATION &amp; TRAVEL</b></p>
<ul><li>This position will be based out of Birmingham, AL or Atlanta, GA</li>
<li>Hybrid work schedule (both in-office and telecommute); currently four (4) days in-office and one (1) day telecommute (subject to adjustment).</li>
<li>This position will require a mix of both field and office work.
</li><li>Field work can include site visits to various generating facilities and may require overnight travel.</li>
<li>This position will require some travel (day and overnight, up to 25%) and the ability to work successfully in a remote/virtual environment with access to internet service.</li>
<li>Relocation assistance may be provided if the successful candidate does not currently live within a reasonable commute distance.</li>
</ul><p><b>POSITION SUMMARY</b></p>
<p>This position will primarily focus on data acquisition responsibilities at generation plants, with networking experience considered a valuable asset. This position supports the Data Acquisition and Real Time Systems group within the Technical Services I&amp;C Systems and Field Support Organization of Technical Shared Services. This position will focus on supporting generation plants for OT connectivity and data acquisition duties. This role will perform duties including OT Network configuration and troubleshooting, data acquisition interface installations, data diode implementations, patching and management of data acquisition equipment, and onsite work at plant sites focusing on OT networks and data acquisition.</p>
<p><b>KEY JOB RESPONSIBILITIES</b></p>
<p><b><i>Data Acquisition</i></b></p>
<ul><li>Understand the Generation Data Acquisition principles that apply to all Generation facilities.</li>
<li>Perform data acquisition interface installations, configuration, and troubleshooting for Aspen IP.21 (OIS) and Aveva PI plant historians.</li>
<li>Perform work on data diode systems including installations, configuration, and troubleshooting for all protocols to secure outbound data communications.</li>
<li>Perform work on SEL data aggregators to enable relay to DCS communications.</li>
<li>Perform troubleshooting for data acquisition problems using network skills.</li>
<li>Read single line drawings and network diagrams related to data acquisition.</li>
<li>Perform redlines of drawings, single line diagrams, and network diagrams.</li>
<li>Develop and maintain technical documentation such as reports, network diagrams, etc.</li>
<li>Participate on project teams as needed to implement data acquisition tasks.</li>
<li>Perform password changes, patching, and AV updates on data acquisition equipment.</li>
<li>Assist generation sites as part of a 24/7 on-call rotation.</li>
</ul><p><b><i>OT</i></b> <b><i>Networks</i></b></p>
<ul><li>Design, implement, and maintain network architecture for OT systems, including switches and firewalls</li>
<li>Conduct regular network assessments to identify and mitigate potential problems</li>
<li>Configure and manage firewalls to protect OT systems from unauthorized access and cyber threats.</li>
<li>Implement and maintain security controls and policies to ensure compliance with industry standards and regulations.</li>
<li>Troubleshoot and resolve issues related to network security and access controls.</li>
<li>Install, configure, and manage network switches to ensure efficient data flow within the OT environment.</li>
<li>Perform routine maintenance and updates to switch firmware and configurations.</li>
<li>Collaborate with other teams to integrate network switches with existing infrastructure.</li>
<li>Conduct lifecycle upgrades of OT networks including switches and firewalls</li>
<li>Perform backups of OT network equipment including switches and firewalls</li>
<li>Read single line drawings and network diagrams related to OT Network tasks.</li>
<li>Perform redlines of drawings, single line diagrams, and network diagrams.</li>
<li>Participate on project teams as needed to implement OT Network tasks.</li>
</ul><p><b>POSITION QUALIFICATIONS</b></p>
<p><b><i>Education:</i></b></p>
<ul><li>Bachelor&rsquo;s degree from an accredited university in Engineering, Computer Science, or Information Systems is preferred.
</li><li>Technical Certifications and/or work experience may be considered in lieu of a degree.</li>
</ul><p><b><i>Experience:</i></b></p>
<ul><li>Networking experience with firewalls, switches, and routers is highly valued.</li>
<li>Prior experience in network administration, with a focus on OT environments strongly preferred.</li>
<li>I&amp;C field and/or plant experience is a plus.</li>
</ul><p><b><i>Knowledge, Skills &amp; Abilities:</i></b></p>
<ul><li>Detail oriented.
</li><li>Strong written and oral communication skills.</li>
<li>Ability to draft technical reports based on assessment findings.</li>
<li>Experience working with audit documentation and processes.
</li><li>Effective interpersonal skills and ability to create and maintain positive working relationships.</li>
<li>Strong teamwork and customer focus.</li>
<li>Working knowledge of Industrial Control System (ICS) communications and SCADA principles.</li>
<li>Ability to classify priorities and escalate issues based on severity.</li>
<li>Proficiency in Microsoft Office, specifically Excel.</li>
<li>Ability to work with limited direction and contribute individually.
</li></ul><p><b>BEHAVIORAL ATTRIBUTES</b></p>
<ul><li>Demonstrate Southern Company&rsquo;s Our Values &ndash; Safety First, Intentional Inclusion, Superior Performance, and Act with Integrity.</li>
<li>Safety focus and a strong personal safety record.</li>
</ul><p><b>BENEFITS</b></p>
<ul><li>Competitive Pay</li>
<li>Excellent benefits packages which includes:</li>
</ul><p>+ Medical and dental coverage</p>
<p>+ Defined Pension/Cash Balance Benefit Plan</p>
<p>+ Performance-sharing plan</p>
<p>+ 401(k) plan with a generous company match</p>
<p>+ Bonus opportunities</p>
<p>+ Tuition Reimbursement</p>
<ul><li><i>Please submit an updated resume with your application</i><b>_</b></li></ul>
<p><b>About Southern Company</b></p>
<p>Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .</p>
<p>Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and bene&#64257;ts will also be provided during the hiring process.</p>
<p>Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.</p>
<p>Job Identification: 14515</p>
<p>Job Category: Engineering</p>
<p>Job Schedule: Full time</p>
<p>Company: Southern Company Services</p></div><p></p>

I&C Data Acquisition & OT Network Support Engineer/Analyst (Birmingham or Atlanta)

<div><div><h3 class="jobSectionHeader"><b>Who we are</b></h3>
<p>
CTI, a Parsons Company is a high-tech software, systems engineering, and operational support corporation dedicated to providing cutting-edge engineering, and system development and support. We provide operationally-focused technology solutions for military and security applications. A veteran-owned company, CTI is committed to developing the next generation of advanced technologies in a friendly, product, and customer-focused environment. CTI specializes in developing software solutions that enable the collection, aggregation, transport, and visualization of highly complex data sets in a meaningful context to the warfighter.</p></div><p>
Chesapeake Technologies International (CTI) is looking for a Subject Matter Expert (SME) for Unmanned Systems (UxS) and Tactical Networks. CTI is a lead integrator for USSOCOM's Unmanned Systems and Autonomous Interoperability (UxSAI) and is currently hiring positions to staff an integration lab near MacDill, AFB FL. As the SME for UxS and tactical networks, you'll be instrumental in ensuring autonomy software is able to integrate into various robotic systems, by providing engineers critical feedback on hardware component capabilities and configuring various tactical network IP addresses. Additionally, this role will support various logistical functions for launch and recovery sites, coordinating with various agencies for unmanned operations, and developing test and integration plans. Lastly, this position will require individuals to have an active FAA Part-107 qualifications to conduct small-unmanned flight operations.</p>
<h4 class="jobSectionHeader"><b>
Responsibilities include, but are not limited to:</b></h4>
<ul><li>Unmanned Systems &ndash; Expertise in robotics, embedded systems, and integration of hardware/software for remote vehicle operations.
<ul><li>Operate UAV control software and ground control stations.</li>
<li>Conduct mission planning and execution.</li>
<li>Apply aerospace engineering principles (aerodynamics, flight dynamics).</li>
<li>Maintain FAA Part-107 qualification.</li>
</ul></li><li>Tactical Networking &ndash; Deep understanding of protocols and technologies for military environments.
<ul><li>Implement and support wireless, mesh, and tactical radio systems.</li>
<li>Configure and secure communication protocols (IPSec, MACSec).</li>
<li>Integrate SatCom, VHF, and UHF systems.</li>
<li>Ensure network security and compliance with military infrastructure.</li>
</ul></li><li>Engineering Lab Support &ndash; Plan, coordinate, and execute logistics for system integration, testing, and field exercises.
<ul><li>Manage day-to-day logistics and maintain readiness of support equipment (trailers, generators, toolkits, comms gear).</li>
<li>Track consumables, spares, and coordinate resupply.</li>
<li>Lead logistics for test events, including transport, staging, power generation, and sustainment.</li>
<li>Provide on-site support: setup, troubleshooting, range coordination, and property accountability.</li></ul></li><br>
</ul>
<p></p><h3 class="jobSectionHeader"><b>Requirements</b></h3>
<p><b>
Location:</b> This position is expected to be fully onsite at SOCOM, HQ located in South Tampa.</p>
<h4 class="jobSectionHeader"><b>
Necessary Skills and Experience</b></h4>
<ul><li>Minimum of 10 years of military service with demonstrated leadership, discipline, and operational expertise across diverse environments</li>
<li>Experience with Unmanned and/or autonomous systems</li>
<li>Experience with DoD and Civilian tactical and RF networks: VHF/UHF, MANET, Sat Comm, Link-16</li>
<li>Hands-on experience with the TAK (Team Awareness Kit) Ecosystem, including deployment, configuration, and operational use for mission-critical communication and situational awareness</li>
<li>Experience managing and working within multidisciplinary teams</li>
<li>Must hold a valid FAA Part 107 Remote Pilot Certificate for commercial drone operations</li>
<li>Current CompTia Sec+ or ability to achieve certification within 60-days of employment</li>
<li>Must have an active U.S. government Top Secret security clearance with ability to obtain SCI eligibility</li>
<li>U.S. Citizenship is required as only U.S. citizens are eligible for a security clearance</li>
</ul><h4 class="jobSectionHeader"><b>Beneficial Skills and Experience</b></h4>
<ul><li>Bachelor's degree in aerospace, computer science, IT, or a related field</li>
<li>Experience managing integration labs and teams</li>
<li>Prior experience with an agile environment where continuous development is practiced</li></ul><p></p><div><br>
<h3 class="jobSectionHeader"><b>
Benefits</b></h3>
<p>
CTI is a rapidly growing company offering the following:</p>
<ul>
<li>Medical, dental and vision insurance</li>
<li>H.S.A. (partially funded by CTI) and Flex Spending</li>
<li>Company-paid life insurance/AD&amp;D and disability insurance</li>
<li>Optional supplemental life, critical illness, hospital indemnity and accident insurances</li>
<li>Paid vacation, sick leave and holidays</li>
<li>401k plan with Safe Harbor contribution</li>
<li>Tuition reimbursement/professional training options</li>
<li>Employee Assistance Program</li>
<li>Travel Assistance</li>
<li>Financial Planning Assistance</li>
<li>Voluntary Pre-Paid Legal</li>
<li>Flexible schedules with telecommuting options</li>
<li>Service awards program</li>
</ul>
<p>CTI is an Equal Opportunity employer and shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</p></div></div>

Unmanned Systems and Tactical Network Product Support Engineer

Search 10000+ Network support engineer jobs near you this September. New roles added regularly across leading industries. Apply today.

10000 network support engineer jobs NEAR_ME

Network Support Engineer

Enterprise Network Support Engineer

Senior IT & Network Support Engineer-(Call Center Experince Only)

I&C Data Acquisition & OT Network Support Engineer/Analyst (Birmingham or Atlanta)

I&C Data Acquisition & OT Network Support Engineer/Analyst (Birmingham or Atlanta)

I&C Data Acquisition & OT Network Support Engineer/Analyst (Birmingham or Atlanta)

Unmanned Systems and Tactical Network Product Support Engineer