network support specialist

AffinityVibez (Pvt) Ltd

Hiring: IT &amp; Network Support Specialist (Night Shift)Company: Interact Global &ndash; a forward-thinking B2B solutions provider helping businesses scale through tech and strategy. We&rsquo;re looking for a skilled IT &amp; Network Support Specialist to keep our systems, servers, and network running smoothly.What You&rsquo;ll Do:<ul><li>Troubleshoot and maintain Windows, Mac &amp; basic Linux systems</li><li>Manage Windows Server (Active Directory, file shares, user accounts)</li><li>Configure &amp; troubleshoot switches, routers, firewalls, and Wi-Fi</li><li>Handle IT support tickets and ensure timely issue resolution</li><li>Assist in network setup, cabling, and upgrades</li><li>Document IT processes &amp; create simple user guides</li><li>Experience with Vicidial/VoIP is a plus</li></ul>You Should Have:<ul><li>Solid understanding of TCP/IP, DNS, DHCP, LAN/WAN, and firewalls</li><li>Hands-on desktop support experience (hardware/software)</li><li>Familiarity with Linux basics (commands, package installs)</li><li>Knowledge of network security &amp; monitoring tools</li><li>Ability to explain tech issues clearly to non-tech users</li><li>Good multitasking and teamwork skills</li></ul>Job Details:Location: Wapda Town Phase 1, Lahore Shift: 5:30 PM &ndash; 2:30 AM (Night) Schedule: Monday &ndash; Friday (Weekends Off)Perks &amp; Benefits:<ul><li>Competitive salary + planned increments</li><li>Paid holidays, annual, paternity, and bereavement leave</li><li>Supportive, career-focused culture</li></ul>Apply Now: Send your CV to naseem.akhter@interactglobals.comJob Type: Full-timePay: Rs100,000.00 - Rs130,000.00 per monthWork Location: In person

IT/Network Support Specialist

Shear International Co. Ltd

Job Overview Shear International Co. Ltd is seeking a highly motivated and skilled IT Specialist to join our team in Jeddah, Saudi Arabia. This is a full-time position offering a challenging and rewarding opportunity to contribute to a dynamic and growing organisation. The IT Specialist will be responsible for providing comprehensive IT support to our staff, maintaining our network infrastructure, and ensuring the security and integrity of our data. Responsibilities * Provide first and second-line technical support to staff, troubleshooting hardware, software, and network issues. * Maintain and administer the company's network infrastructure, including servers, workstations, and peripherals. * Ensure the security of company data through the implementation and maintenance of appropriate security measures. * Install, configure, and maintain software applications and operating systems. * Monitor system performance and identify areas for improvement. * Proactively identify and resolve potential IT issues before they impact business operations. * Document IT processes and procedures. * Collaborate with other IT team members to deliver seamless IT services. * Stay up-to-date with the latest IT technologies and trends. Qualifications * Bachelor's degree in Computer Science, Information Technology, or a related field. * Proven experience in a similar IT support role. * Strong knowledge of networking principles and protocols. * Experience with Windows and Linux operating systems. * Excellent troubleshooting and problem-solving skills. * Ability to work independently and as part of a team. * Excellent communication and interpersonal skills. &nbsp;

IT Specialist

Cloud5 Communications

<div>Cloud5 is the leading communications technology and services provider to customer- centric brands across the Americas. The company&rsquo;s fast, reliable Internet solutions and flexible voice systems enhance the guest experience and resident satisfaction at more than 5,000 hotels, MDUs, and commercial facilities. Cloud5&rsquo;s award-winning Contact Center combines innovation with skilled, highly tenured agents to deliver sales and service that add value across any channel. The company&rsquo;s 24/7 Managed Services Division provides outsourced technical strategy, management and monitoring to help customers control operating costs and free up internal resources.
We are seeking Tier 2 Technical Support Specialist , in our Chicago,IL office.
The Tier 2 Technical Support Specialist responds to service tickets and requests for local and remote network support in order to meet service level agreements. Troubleshooting and resolving hardware, software, application, network, user access, and all related issues are part of the daily routine.
PRIMARY RESPONSIBILITIES INCLUDE, but are not limited to:<ul><li>
Liaise with staff, property management groups, ISP&rsquo;s, and other vendors to ensure that change orders are well communicated, well thought out, and efficiently executed through to completion with minimal service disruptions for all parties</li><li>
Perform high level and in-depth network monitoring, as well as troubleshooting and diagnosing network, hardware, and ISP issues</li><li>
Adhere to general and property specific service level agreements (SLAs)</li><li>
Address and handle Tier 1 and outsourced/overflow support ticket escalations</li><li>
Analyze and identify larger global/system wide issues and present or escalate these to Tier 3 agents for additional input and resolution</li><li>
Use advanced knowledge of networks, policies and procedures, and best practices to educate and present solutions for clients</li><li>
Deliver ongoing training and development of Tier 1 agents</li><li>
Dig below the surface and identify trends in support tickets, diagnose underlying cause, and take appropriate actions</li><li>
Work closely with other departments (installations, provisioning, sales, software, accounting, etc.) to make sure that client requests/issues are channeled and addressed efficiently</li><li>
Offer &ldquo;frontline&rdquo; insight to Tier 3 agents and support managers to ensure best practices and SOP&rsquo;s are developed or modified to achieve maximum efficiency and employee satisfaction</li><li>
With a strong attention to detail, write up detailed documentation on issues, collect and aggregate data from multiple sources to effectively gather information and analyze potential problems</li></ul>
QUALIFICATIONS<ul><li>
Bachelor&rsquo;s degree or equivalent work experience with networking</li><li>
3+ years of experience providing technical support and / or customer service</li><li>
Ability to maintain regular consistent, punctual, and professional attendance</li><li>
Dedication to performing duties in an efficient, professional, and courteous manner with a high attention to detail and accuracy</li><li>
Experience with trouble shooting and documenting network related problems</li><li>
Experience with quality assurance or desktop support</li><li>
CCENT, CCNA, CCNP, Network+, etc.</li><li>
A strong command of the English language, both verbal and written (fluency in other languages is an asset)</li></ul>
It is the policy of Cloud5, as an equal opportunity/affirmative action employer, to hire the best qualified people available without regard to race, creed, color, sex, sexual orientation, marital status, age, national origin or ancestry, religion, status with regard to public assistance, order of protection status, disability, or veteran status.
Job Type: Full-time
Benefits:
<ul><li>401(k)</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Health savings account</li><li>
Life insurance</li><li>
Paid time off</li><li>
Vision insurance</li></ul></div>

Tier 2 Technical Support Specialist - HSIA

Datamatics Global Services Ltd

<div>Job Title: Cabling, Stacking &amp; Racking Technician 
Location: Riyadh Onsite (Data Center / Office Environment) 
Type: Full Time (1 Year Contracted) 
Language: Arabic Speakers 
Candidate Location: Must be in Riyadh 
Experience: 3 to 5 Years 
Job Summary:
The Cabling, Stacking &amp; Racking Technician will handle all physical IT infrastructure setup activities, including structured cabling, equipment installation, racking, stacking, and patching in data centers and network rooms. The role ensures that infrastructure is deployed according to standards and safety practices. 
Key Responsibilities:<ul><li>
Perform racking, stacking, and cabling of network, server, and storage equipment.</li><li>
Install and label network cables, patch panels, and power connections.</li><li>
Support relocation, expansion, and maintenance activities in IT rooms or data centers.</li><li>
Ensure proper airflow, power distribution, and cable management.</li><li>
Assist in performing basic equipment checks and visual inspections.</li><li>
Document cabling layouts, labeling, and asset placements.</li><li>
Follow safety standards and maintain cleanliness in work areas.</li><li>
Coordinate with IT engineers and vendors during equipment installations.</li></ul> 
Qualifications and Skills:<ul><li>
Diploma or technical certification in Electrical, Electronics, or IT-related field.</li><li>
3&ndash;5 years of experience in cabling and data center operations.</li><li>
Familiarity with data center standards (TIA/EIA, ANSI).</li><li>
Knowledge of fiber and copper cabling standards (Cat6, Cat6A, etc.).</li><li>
Ability to read rack elevation diagrams and network layout drawings.</li><li>
Good physical condition and adherence to safety procedures.</li></ul>
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Cabling, Stacking & Racking Specialist - IT Support

KPIT Technologies

Overview We are seeking a dedicated and knowledgeable Computer Support Specialist to join our IT team. This role is essential in providing technical support for our managed care clients. The ideal candidate will possess strong troubleshooting skills, a solid understanding of various operating systems, and exceptional customer service abilities. You will be responsible for assisting users with hardware and software issues, managing computer systems, and maintaining network security.Responsibilities<ul><li>Provide technical support to end-users via help desk, remote access possible service calls</li><li>Troubleshoot software and hardware issues across various operating systems including Windows, macos</li><li>Manage computer systems and perform installations, configurations, and updates.</li><li>Support network administration tasks including Azure Remote Desktop and Windows Office 365 Environment</li><li>Utilize tools for troubleshooting computer and office 365 related problems</li><li>Assist with Azure Remote Desktop and remote environments</li><li>Assess current configurations making recommenations for upgrade/replacement.</li><li>Maintain documentation of technical processes and user guides.</li><li>Collaborate with team members on projects related to IT support and computer management.</li><li>Provide training and guidance to users on the use of mobile devices and Microsoft Office applications.</li></ul>Qualifications<ul><li>Proven experience in technical support or help desk roles.</li><li>Strong knowledge of computer hardware, software troubleshooting, desktop support, and IT infrastructure.</li><li>Familiarity with networking concepts including LAN administration, DNS management, TCP protocols, and Meraki devices.</li><li>Proficiency in Microsoft Windows Enviromentment</li><li>Excellent communication skills with the ability to explain technical concepts to non-technical users.</li><li>Ability to work with ticketing systems for answering customer requests.</li><li>Strong analytical skills for diagnosing issues effectively.</li><li>Ability to work independently as well as part of a team in a fast-paced environment.</li><li>A customer-focused mindset with a commitment to providing high-quality service. Join our team as a Computer Support Specialist where your expertise will help us maintain an efficient IT environment while supporting our users effectively.</li><li>Willing to train the righ person with most of the above basic skills</li></ul>Job Type: Part-timePay: $20.00 - $30.00 per hourExpected hours: 20 &ndash; 25 per weekBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul>Ability to Commute:<ul><li>Rockville, MD 20850 (Preferred)</li></ul>Work Location: In person

Computer Support Specialist

Pro Care Innovations

<div>Location: On-site &ndash; Fort Smith, AR 
Department: Information Technology 
Reports To: Chief Information Officer 
Overview 
We&rsquo;re seeking a highly skilled and self-driven IT Support Specialist to join our internal IT team supporting all business units under Scott Enterprises / Pro Care Innovations, including healthcare and small business operations. This role is hands-on, fast-paced, and focused on keeping users productive, systems secure, and operations smooth. 
You&rsquo;ll handle both Tier 1 and Tier 2 responsibilities &mdash; from end-user support and workstation deployment to managing network, cloud, and security environments (Microsoft 365, Azure AD, Meraki / SonicWall). The right person will be able to troubleshoot confidently, think critically, and take full ownership of issues until resolution.
Key Responsibilities<ul><li>
Provide day-to-day desktop, network, and application support for approximately 75 employees across multiple companies.</li><li>
Manage new computer setup, user onboarding/offboarding, and endpoint security compliance.</li><li>
Troubleshoot Microsoft 365 issues (email, SharePoint, OneDrive, and user permissions).</li><li>
Occasional client on site visits for hands on troubleshooting / repair.</li><li>
Maintain and monitor firewall (Meraki / SonicWall), switches, and Wi-Fi configurations.</li><li>
Respond to and resolve helpdesk tickets via RMM system with strong communication and follow-through.</li><li>
Work with vendors to ensure continued protection and monitoring.</li><li>
Support cloud infrastructure including Azure AD, Windows 365, and remote access configurations.</li><li>
Cloud phone systems</li><li>
Collaborate with the Chief Information Officer on projects involving automation, new deployments, and infrastructure upgrades.</li></ul>
Required Qualifications<ul><li>
2-3+ years of experience in IT support, preferably in a mixed environment (servers, cloud, networking, and endpoints).</li><li>
Strong working knowledge of Windows 10/11, Microsoft 365, and Azure AD.</li><li>
Familiarity with SonicWall or similar firewalls, VLANs, and network fundamentals (DNS, DHCP, IP addressing).</li><li>
Experience with remote monitoring tools.</li><li>
Strong understanding of cybersecurity fundamentals, including EDR, MDR, and multi-factor authentication.</li><li>
Excellent problem-solving skills and ability to work independently.</li><li>
Strong written and verbal communication skills / able to assist both technical and non-technical users.</li></ul>
Preferred Qualifications<ul><li>
CompTIA A+ / Network+ or equivalent experience.</li><li>
Experience supporting hybrid cloud environments (Azure, Windows 365).</li><li>
Familiarity with SQL or database-driven applications.</li><li>
Exposure to healthcare IT environments or HIPAA compliance.</li></ul>
Compensation &amp; Benefits<ul><li>
Salary: $55,000 &ndash; $60,000 DOE</li><li>
Paid time off, holidays, and benefits package included.</li><li>
Opportunities for professional development and project leadership as the company expands.</li><li>
Monday&ndash;Friday, 7 AM &ndash; 4 PM schedule with potential of after hours assistance in rare instances.</li></ul>
Ideal Candidate Traits<ul><li>
Self-motivated problem solver with initiative.</li><li>
Comfortable working directly with end-users and leadership.</li><li>
Balances urgency with patience and professionalism.</li><li>
Thinks proactively &mdash; prevents issues before they happen.</li><li>
Sees IT as a partner to the business, not just a support function.</li></ul>
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IT Support Specialist

Royal Class Travel and Tourism

Job description:We are seeking a skilled Website Developer &amp; IT Support Specialist to design, develop, and maintain high-quality, responsive websites while also managing office IT infrastructure. The ideal candidate will have expertise in front-end and/or back-end web development, Linux server management, web hosting panels, and IT support for office systems, networks, and hardware.Key Responsibilities:Website Development &amp; Hosting:<ul><li>Design and develop responsive, user-friendly websites.</li><li>Write clean, efficient, and well-documented code using HTML, CSS, JavaScript, and other web technologies.</li><li>Develop and maintain website structure, navigation, and functionality.</li><li>Ensure website compatibility across various devices and browsers.</li><li>Implement SEO best practices to optimize site performance.</li><li>Work with UI/UX designers to enhance website aesthetics and user experience.</li><li>Integrate third-party APIs, databases, and payment gateways as needed.</li><li>Troubleshoot and debug website issues to improve functionality.</li><li>Ensure website security and data protection.</li><li>Manage Linux servers for web hosting, ensuring uptime, security, and performance.</li><li>Configure and manage web hosting control panels (cPanel, Plesk, DirectAdmin, or Webmin).</li></ul>Office IT Support:<ul><li>Provide technical support for office computers, networks, printers, and other hardware/software.</li><li>Install, configure, and maintain operating systems, applications, and office software.</li><li>Troubleshoot network connectivity issues (Wi-Fi, LAN, VPN, routers, and switches).</li><li>Ensure cybersecurity by implementing firewalls, antivirus software, and regular updates.</li><li>Manage email configurations, user accounts, and cloud services (Google Workspace, Microsoft 365).</li><li>Perform regular backups and data recovery procedures.</li><li>Support employees with IT-related issues, software installations, and troubleshooting.</li><li>Monitor and maintain IT infrastructure, ensuring minimal downtime.</li></ul>Requirements &amp; Qualifications:<ul><li>Bachelor's degree in Computer Science, Web Development, IT, or a related field (preferred).</li><li>Proven experience as a Website Developer and/or IT Support Specialist.</li><li>Proficiency in front-end technologies (HTML, CSS, JavaScript, jQuery, React, Vue.js, or Angular).</li><li>Experience with back-end technologies (PHP, Python, Node.js, or Ruby on Rails).</li><li>Knowledge of database management (MySQL, PostgreSQL, MongoDB).</li><li>Experience with CMS platforms such as WordPress, Shopify, or Drupal.</li><li>Familiarity with version control systems (Git, GitHub, GitLab).</li><li>Experience in managing Linux servers and web hosting environments.</li><li>Knowledge of web hosting control panels such as cPanel, Plesk, DirectAdmin, or Webmin.</li><li>Experience in IT support, troubleshooting hardware/software issues, and managing office networks.</li><li>Strong understanding of networking (TCP/IP, DNS, VPN, firewalls, Wi-Fi troubleshooting).</li><li>Knowledge of cloud services (Google Workspace, Microsoft 365, AWS, Azure).</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication and interpersonal skills to support non-technical staff.</li></ul>Preferred Skills:<ul><li>Experience in e-commerce website development.</li><li>Knowledge of cloud hosting platforms (AWS, Azure, or Google Cloud).</li><li>Understanding of accessibility standards and best practices.</li></ul>Job Type: Full-timeJob Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Senior Web Developer

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