network support specialist

PetroApp

<div><p><b>Job Title:</b> IT Support Specialist</p><p></p><p><b>
Job Summary:</b><br>
We are seeking a motivated IT Support Specialist with at least 1 year of experience to join our team. The ideal candidate will be responsible for providing technical support, troubleshooting issues, and ensuring the smooth operation of IT systems and networks.</p><p></p><p><b>
Key Responsibilities:</b></p><ul><li>
Provide technical support to end-users (onsite and remote).
</li><li>Troubleshoot hardware, software, and network issues.
</li><li>Install, configure, and maintain computer systems and applications.
</li><li>Provide support for IT systems, including Windows Server environments.
</li><li>Troubleshoot Windows Server issues (Active Directory, DNS, DHCP, Group Policy, user access, and server performance).
</li><li>Manage and troubleshoot client connectivity issues (LAN/Wi-Fi/VPN).
</li><li>Monitor system performance and ensure system availability.
</li><li>Support network infrastructure and resolve connectivity issues.
</li><li>Maintain documentation of issues, solutions, and IT procedures.
</li>Assist in system upgrades, patches, and security updates.<br>
<li>
</li></ul><br>
<br>
<p></p><b>Requirements</b><p><b><br>
Requirements:</b></p><ul><li>
Bachelor&rsquo;s degree in Computer Science or a related field.
</li><li>Minimum 1 year of experience in IT Support or a similar role.
</li><li>Strong knowledge of networking concepts and systems.
</li><li>Experience supporting Windows Server and client operating systems.
</li><li>Strong troubleshooting and problem-solving skills.
</li><li>Good communication and interpersonal skills.
</li><li>Ability to work under pressure and handle multiple tasks.</li></ul></div>

IT Specialist

Catapult Federal Services

<div>
 IT
 <br/>
 <br/>
 Dallas , TX May 5, 2026
 <br/>
 <br/>
 <strong>
  Job Title:
 </strong>
 Computer Support Specialist
 <strong>
  Department:
 </strong>
 Information Technology
 <strong>
  Location:
 </strong>
 Addison, TX &mdash; On-Site, 5 Days Per Week
 <strong>
  Role Type:
 </strong>
 Contract-to-Hire
 <strong>
  Experience Required:
 </strong>
 2&ndash;3 Years in Desktop / IT Support
 <br/>
 <br/>
 <strong>
  About Our Client
  <br/>
  <br/>
 </strong>
 Our client is one of the fastest-growing data center developers and operators in North America, delivering hyperscale and enterprise-grade infrastructure solutions to some of the world's most demanding technology organizations. With a national footprint of purpose-built campuses and a mission centered on scalability, reliability, and innovation, this organization supports the backbone of modern digital infrastructure. They operate with a customer-first mindset, a culture of operational excellence, and a commitment to developing their people alongside their facilities.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Computer Support Specialist will serve as a frontline technical resource responsible for diagnosing, resolving, and documenting hardware and software issues across the organization's on-site user base in Addison, TX. Day-to-day, you will own your ticket queue, support PC and mobile devices, configure and troubleshoot local and network printers, and deliver clear, patient technical guidance to end users at all skill levels. You will work both independently and alongside a collaborative IT team in a fast-paced, mission-critical environment where uptime and responsiveness are paramount.
 <br/>
 <br/>
 This role exists because our client is scaling rapidly and needs a capable, self-directed technician who can handle day-to-day IT support without hand-holding. You will report to IT leadership and collaborate cross-functionally with internal teams to ensure every employee has the tools and access they need to operate at full capacity. The ideal candidate takes pride in resolution speed, documents everything, and genuinely enjoys helping people solve technical problems.
 <br/>
 <br/>
 This is a contract-to-hire opportunity &mdash; meaning you'll come in, prove your value, and convert to a permanent full-time employee. It's an ideal landing spot for an early-career IT professional with 2&ndash;3 years of hands-on support experience who is ready to work in a structured enterprise environment with real stakes, real complexity, and real room to grow.
 <br/>
 <br/>
 <strong>
  Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diagnose and resolve hardware and software issues on Windows and macOS workstations and mobile devices
  </li>
  <li>
   Install, configure, and troubleshoot local and network printers across the office environment
  </li>
  <li>
   Manage and resolve tickets using an ITSM platform (ServiceNow or equivalent), maintaining SLA compliance
  </li>
  <li>
   Administer Microsoft 365 user accounts, mailboxes, and access permissions via Azure Active Directory
  </li>
  <li>
   Support endpoint imaging, deployment, and lifecycle management for desktops and laptops
  </li>
  <li>
   Troubleshoot basic network connectivity issues including VPN, TCP/IP, DNS, and wireless access
  </li>
  <li>
   Create and maintain technical documentation, SOPs, and knowledge base articles
  </li>
  <li>
   Train end users on basic hardware and software usage including Microsoft 365 applications
  </li>
  <li>
   Communicate clearly with both technical and non-technical users to resolve issues efficiently
  </li>
  <li>
   Assist with onboarding and offboarding &mdash; software provisioning, account setup, and device configuration
  </li>
  <li>
   Support occasional after-hours or weekend maintenance windows as required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Experience &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2&ndash;3 years of experience in a desktop support, help desk, or IT support technician role
  </li>
  <li>
   Hands-on troubleshooting experience with Windows 10/11 and macOS in a professional setting
  </li>
  <li>
   Working knowledge of Microsoft Azure and Microsoft 365 administration (user management, licensing, mailbox config)
  </li>
  <li>
   Experience with Active Directory &mdash; user provisioning, password resets, GPO awareness, and SSO support
  </li>
  <li>
   Familiarity with a ticket-based ITSM platform (ServiceNow, Cherwell, Jira, or equivalent)
  </li>
  <li>
   Basic networking knowledge &mdash; TCP/IP, DNS, VPN connectivity, wireless troubleshooting
  </li>
  <li>
   Printer support experience &mdash; local and network-connected devices
  </li>
  <li>
   Strong written and verbal communication skills with a customer-first mindset
  </li>
  <li>
   Valid driver's license and reliable transportation
  </li>
  <li>
   Ability to lift up to 50 lbs and work occasional evenings/weekends as needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice-to-Haves
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   CompTIA A+, Network+, Security+, or Azure Fundamentals (AZ-900) certification
  </li>
  <li>
   ITIL v3 or ITIL 4 Foundation certification
  </li>
  <li>
   Experience with endpoint management tools such as SCCM, Microsoft Intune, or Jamf
  </li>
  <li>
   Familiarity with remote support tools such as Bomgar, AnyDesk, or similar
  </li>
  <li>
   Exposure to PowerShell scripting or automation for IT tasks
  </li>
  <li>
   Experience in a data center, enterprise technology, or regulated industry environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate's Degree in Computer Science, Information Technology, or related field &mdash; preferred
  </li>
  <li>
   Bachelor's Degree in IT, Cybersecurity, or Computer Science &mdash; a plus
  </li>
  <li>
   Equivalent hands-on experience considered in lieu of formal degree
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How To Apply
  <br/>
  <br/>
 </strong>
 This is a contract-to-hire opportunity with a clear path to permanent placement for the right candidate. If you're ready to prove your value in a high-impact enterprise environment, let's connect.
 <br/>
 <br/>
 Tony Williams | Catapult Solutions Group tony.williams@catapultsg.com | 214.721.0600
 <br/>
 <br/>
 <em>
  Desktop Support | IT Support Specialist | Help Desk | Windows 10 | macOS | Microsoft 365 | Azure AD | ServiceNow | CompTIA A+ | Addison TX | Dallas IT Jobs | Contract to Hire | Computer Support Specialist
 </em>
</div>


Addison- Computer Support Specialist

JW Financial Solutions, Inc

<p><b>Overview</b><br/>Join our dynamic team as an IT Specialist and become a vital driver of our technological excellence! In this role, you will deliver exceptional technical support, manage computer systems, and ensure the seamless operation of our IT infrastructure. Your expertise will empower our organization to operate efficiently and securely across various platforms and networks. If you thrive in a fast-paced environment and are passionate about solving complex technical challenges, this opportunity is perfect for you!</p><p><b>Duties</b></p><ul><li>Provide comprehensive technical support to end-users, resolving hardware, software, and network issues promptly and effectively</li><li>Manage computer systems, including installation, configuration, updates, and maintenance of operating systems such as Windows and macOS</li><li>Support computer networking tasks, including LAN (Local Area Network), VPN (Virtual Private Network), and firewall configurations to ensure secure connectivity</li><li>Troubleshoot software problems across multiple platforms using tools like ServiceNow, Jira, and BMC Remedy to track incidents and streamline resolutions</li><li>Maintain and support computer hardware components, peripherals, and IT infrastructure to optimize performance and reliability</li><li>Assist with help desk operations by responding to user inquiries via ticketing systems and providing clear communication throughout the resolution process</li><li>Collaborate with team members to implement security measures such as firewall rules and VPN access controls to safeguard organizational data</li></ul><p><b>Requirements</b></p><ul><li>Proven experience in providing IT support with a focus on desktop support, help desk functions, or technical troubleshooting</li><li>Strong knowledge of operating systems including Windows, macOS, and Linux environments</li><li>Familiarity with computer networking concepts such as LAN setup, VPN configuration, and firewall management</li><li>Proficiency in managing computer hardware components and troubleshooting software issues effectively</li><li>Experience with IT support tools like ServiceNow, Jira, BMC Remedy or equivalent ticketing systems</li><li>Excellent communication skills to clearly explain technical concepts to non-technical users</li><li>Ability to work independently or collaboratively in a fast-paced environment while maintaining attention to detail</li><li>Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE) are a plus</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Associate&rsquo;s or Bachelor&rsquo;s degree in IT, Computer Science, or related field</li></ul><p>Embark on a rewarding career where your technical expertise makes a real impact! We are committed to fostering an inclusive environment that encourages growth, innovation, and continuous learning. Join us today as we drive technological excellence forward!</p><p>Pay: $28.00 - $31.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>Associate (Required)</li></ul><p>Experience:</p><ul><li>IT: 5 years (Required)</li></ul><p>Work Location: In person</p>

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div>03/31/2026
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Work Experience</p>
<div>Minimum of 4&ndash;6 years of experience in an IT support role
</div></div><div><p>Job Opening Status</p>
<div>Open
</div></div><div><p>Industry</p>
<div>IT Services
</div></div><div><p>City</p>
<div>Muscat
</div></div><div><p>State/Province</p>
<div>Masqat
</div></div><div><p>Country</p>
<div>Sultanate of Oman
</div></div><div><p>Zip/Postal Code</p>
<div>0000</div></div></ul></div>
<br><div><div><b>MAIN TASKS:</b><br>
</div><ul><li>
Provide comprehensive technical support for hardware, software, &amp; communication tools to all office &amp; field staff.<br>
</li><li>
Manage the full lifecycle of user accounts, including onboarding, offboarding, and access permissions.<br>
</li><li>
Monitor security logs and alerts to identify, investigate, and mitigate potential cybersecurity threats<br>
</li><li>
Deploy and maintain endpoint protection tools, such as antivirus, EDR, and disk encryption.<br>
</li><li>
Manage and troubleshoot local area network (LAN) and wireless connectivity within the office environment.<br>
</li><li>
Assist in the implementation and enforcement of corporate IT security policies and procedures.<br>
</li><li>
Conduct regular vulnerability scans and coordinate the patching of workstations and office software.<br>
</li><li>
Maintain an accurate inventory of all IT assets, including laptops, mobile devices, and peripherals.<br>
</li><li>
Deliver basic cybersecurity awareness training to employees to reduce the risk of phishing and social engineering.<br>
</li><li>
Support the Systems &amp; Cloud Administrator in maintaining office-based backup solutions and recovery tests.<br>
</li><li>
Document all support requests and technical resolutions within the company&rsquo;s ticketing system.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><div><div><br>
</div><div><b>
QUALIFICATIONS:</b><br>
</div><ul><li>
 Proven ability to troubleshoot Windows environments and Microsoft 365 applications.<br>
</li><li>
Hands-on experience with firewall management and VPN configuration for secure remote access.<br>
</li><li>
Solid understanding of networking protocols, including TCP/IP, DNS, and DHCP.<br>
</li><li>
Familiarity with security frameworks (such as NIST or ISO 27001) as applied to corporate IT.<br>
</li><li>
Ability to communicate technical concepts clearly to non-technical staff.<br>
</li><li>
Experience using ticketing systems and remote monitoring (RMM) tools.<br>
</li><li>
Strong analytical mindset with a focus on proactive problem-solving.<br>
</li><li>
Must be Oman resident<br>
</li></ul><div><b>
EDUCATIONAL:</b><br>
</div><ul><li>
 Bachelor&rsquo;s degree in computer science, Information Technology, Cybersecurity, or a closely related field.<br>
</li></ul><div><b>
EXPERIENCE:</b><br>
</div><ul><li><b>
 </b>Minimum of 4&ndash;6 years of experience in an IT support role, with at least 1&ndash;2 years specifically focused on or involving junior-level cybersecurity responsibilities.<br>
</li></ul><div>
Experience working within a structured ICT department (ideally in a utility or service-oriented sector) is an advantage.<br>
</div><div>
Job Purpose The IT Support &amp; Security Specialist serves as the primary guardian of the company&rsquo;s digital workplace, ensuring that end-users remain productive while the corporate network and data remain secure. This role balances responsive technical troubleshooting with proactive security monitoring, bridging the gap between daily hardware/software support and the implementation of essential cybersecurity protocols.</div></div></div><div></div>

IT Support & Security Specialist

BlueWater Federal Solutions

<div>Overview:
<div>
BlueWater Federal is looking for a Network Specialist-Provisioning to support the DISA CP program at Whitehall, OH. This role is supporting the swing shift (2pm-10pm).</div>
Responsibilities:
<ul><li>Create service orders in configuration management systems (e.g., WWOLS, MetaSolv/MSS) and other government-provided tools, including on classified/SIPRNet as required.</li><li>Mark orders as Held in Abeyance (HIA) when waiting on information or action from another government or contractor party.</li><li>Actively coordinate with external teams to resolve HIA orders and escalate issues outside the contractor&rsquo;s control or blocking critical requirements within required timeframes.</li></ul><br>
Qualifications:
<ul><li>Must have an active Secret clearance.</li><li>2+ years military experience in communications or a related technical field; or 2+ years in an accredited technical training program plus 1 year of relevant communications experience; or 2+ years professional experience in communications or a related technical discipline is required.</li><li>Must be able to work the swing shift (2pm-10pm).</li></ul><div></div><div><br>
BlueWater Federal is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.</div></div>

Network Specialist - Provisioning

Sutherland

<div><b>Job Description</b><p><br>
Sutherland is seeking a talented onsite <b>IT Help Desk Specialist</b> to join our growing team in <b>Cairo</b>! If you have the skills and experience needed to succeed in this role, we want to hear from you!</p><p>
As an <b>IT Help Desk Specialist</b>, you'll be responsible for the following:</p><p><b>
Technical Support:</b></p><ul><li>
Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.</li><li>
Efficient problem resolution and maximize systems availability.</li><li>
Review the frequently faced system problems and work on the improvements.</li><li>
Strict Compliance to agreed SLA for issue resolution.</li><li>
On Call 24x7.</li><li>
Maintains integrity of systems.</li><li>
Ensure all users can access their workstation with required privileges for day-to-day operations.</li><li>
Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner. This includes Relationship Management, Communications, Meetings, and floor walks. Working with them and prioritizing helpdesk tickets response and face to face follow-up with internal customers to drive Service Level Agreements.</li><li>
Participates in problem management and promptly escalates faults in line with set procedures to the correct support agency and resolves the problem in a timely manner without affecting Business. This includes collection of info and monitors on frequently occurring problems and reports these issues to the relevant groups in order to resolve them, and ensures all of these are made known to the Management team (Duty Manager, Site Lead, Site Manager).</li><li>
Daily system maintenance checks prior to the operation/business opening hours, with ongoing support during operational hours.</li><li>
Performs routine preventive maintenance on hardware and software, to include desktops, laptops, copiers, faxes, scanners, telephones, bar-code scanners, thin clients and other technologies.</li><li>
Strictly adhere to the set procedures and follow the guidelines.</li></ul><p><b>
Hardware/software preparation &amp; installations</b>:</p><ul><li>
Responsible for preparing, deploying and installing all IT assets including desktops, laptops, monitors, copiers, faxes, scanners, telephones, thin clients, windows operating systems &amp; applications, switches, routers, etc.</li></ul><p><b>
Documentation:</b></p><ul><li>
Maintaining a documentation for all IT assets, network changes/activities, including creation and maintains for all system related manuals and guides.</li><li>
Documentation maintained to support compliance/IT Security and audit requirements.</li><li>
Improves client references by writing and maintaining documentation.</li><li>
Participates in Asset management. Ensure Assets are maintained and tracked accordingly by following the Standard Operating Procedures for such.</li></ul><p></p><b><br>
Qualifications</b><ul><li><br>
Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or equivalent.</li><li>MCSE, MCITP, CCNA knowledge with minimum 3 years of hands-on experience in windows operating systems &amp; Cisco network environments. Certification is a plus.</li><li>Technical experience &amp; awareness with Windows Operating Systems, Active Directory, Virtualization technologies, SCCM, switching, routing, Voice over IP and IP technologies, Antivirus systems, etc.</li><li>Familiar with standard concepts, practices, and procedures within information technology.</li><li>Ability to work well with others in pursuit of business aims / ability to work under pressure.</li><li>Energy, enthusiasm and commitment to the business unit.</li><li>Positive response to and recognition of the need for change.</li><li>Ability to make realistic decisions and is willing to take the responsibility for acting on their own initiative.</li><li>High standards of integrity and the ability to motivate self/others towards continuous performance improvement and personal development.</li><li>Willing to work on different shifts and be assigned to other sites/location if required.</li></ul><b><br>
Additional Information</b><p><br>
All your information will be kept confidential according to EEO guidelines.</p></div>

IT Help Desk Specialist | Cairo | Onsite

GenieMan Digital Operations & IT Services

<p><b>Job Title:</b> Network Support Technician (IT Network Support / Network Engineer &ndash; Junior)</p><p><b>Job Summary</b></p><p>We are looking for a skilled and motivated Network Support Technician to join our technical operations team in Kuwait City. This role is ideal for someone passionate about IT infrastructure, troubleshooting, and maintaining stable and secure network systems.</p><p>You will support daily network operations, assist in resolving connectivity issues, and help ensure smooth performance across company systems and client environments.</p><p>If you enjoy problem-solving, working with routers, switches, and network tools, and want to grow your IT career in a structured environment, this opportunity is for you.</p><p><b>Key Responsibilities</b></p><ul><li>Monitor, maintain, and troubleshoot LAN/WAN network systems</li><li>Provide technical support for network connectivity issues</li><li>Configure routers, switches, firewalls, and access points</li><li>Assist in installing and upgrading network hardware and software</li><li>Diagnose and resolve network performance and security issues</li><li>Support IT infrastructure projects and system deployments</li><li>Maintain documentation of network configurations and incidents</li><li>Collaborate with IT support and system administration teams</li></ul><p><b>Requirements</b></p><ul><li>Diploma or Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>1&ndash;3 years of experience in network support or IT support role</li><li>Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN)</li><li>Familiarity with routers, switches, and firewall systems</li><li>Knowledge of troubleshooting tools and network monitoring systems</li><li>Strong problem-solving and analytical skills</li><li>Good communication skills in English</li><li>CompTIA Network+ or CCNA certification is a plus</li></ul><p><b>Work Details</b></p><ul><li>Schedule: Full-time</li><li>Location: On-site in Kuwait City</li></ul><p><b>About the Company</b></p><p>GenieMan Digital Operations &amp; IT Services is a technology-focused support organization providing IT infrastructure assistance, network support, and digital operations services. We help businesses maintain reliable systems and efficient technical operations through structured and professional IT support solutions.</p><p><b>Why Work With Us</b></p><ul><li>Hands-on experience with real IT infrastructure environments</li><li>Opportunities to grow into senior network or system engineering roles</li><li>Supportive technical team environment</li><li>Exposure to modern networking tools and systems</li><li>Stable, structured full-time position</li></ul><p><b>Apply Now</b></p><p>If you are passionate about networking, troubleshooting, and IT systems, apply today and join our growing technical team in Kuwait City.</p><p>Pay: KD750.000 - KD1,200.000 per month</p><p>Work Location: In person</p>

Network Support Technician

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IT Specialist

Addison- Computer Support Specialist

IT Specialist

IT Support & Security Specialist

Network Specialist - Provisioning

IT Help Desk Specialist | Cairo | Onsite

Network Support Technician