network support specialist

Tyto Athene

<div>Description:
<div>
Tyto Athene is searching for a <b>Network Specialist</b> to support our NE&amp;S contract at Camp Lejeune, NC The Network Specialist ensures that the Department of Defense (DoD) Defense Health Agency (DHA) LAN/WAN provides all required services, by supporting the network infrastructure with on-site troubleshooting and problem resolution.</div><div></div><div><b><br>
Responsibilities:</b></div><ul><li>
Provides daily operational support for the LAN core and edge switches across the medical network campus</li><li>
Resolves technical issues associated with network and routing protocols at all levels of the OSI model utilizing diagnostic and network administration tools</li><li>
Provides overall network infrastructure support to routing and switching equipment, firewalls, and associated cabling</li><li>
Plans, installs, and supports hardware and software upgrades, and resolves associated technical issues</li></ul>
Qualifications:
<div><b>
Required:</b></div><ul><li>
Clear understanding of OSI Model Layers 1-3, to include TCP/IP, VTP, SMTP, SNMP, DNS, DHCP, routing protocols, and EIA/TIA cable standards</li><li>
Must be familiar with firewall and VPN technologies</li><li>
Strong network experience maintaining switches and routers, and troubleshooting LAN/WAN problems</li><li>
Good knowledge of general security methodologies</li><li>
Must have strong oral and written communications skills</li><li>
Bachelor&rsquo;s degree in a technical discipline such as Computer Science, Engineering or related technical discipline and 3 years related experience, or;</li><li>
Completion of certification program at a technical or vocational school and 8 years related experience</li><li>
Compliance with DoD Directive 8570.01 &ldquo;Information Assurance Training, Certification, and Workforce Management required</li><li>
Security+ CE certification required</li><li>
Current CCNA, or Juniper/Brocade equivalent, desired</li><li>
DoD and/or medical network experience preferred</li></ul><div><b>
Clearance:</b></div><ul><li>
Active Secret Clearance or higher required</li></ul>
About Tyto Athene:
<div><b>
Compensation:</b></div><ul><li>
Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.</li></ul><div><b>
Benefits:</b></div><ul><li>
Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.</li></ul><div></div><div><br>
Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains&mdash;Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT&mdash;empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.</div><div>
</div><div>
At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?</div><div>
</div><div>
Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.</div></div>

Network Specialist

Fann Contracting, Inc.

<div><h2 class="jobSectionHeader"><b>IT Specialist</b></h2><p>
Location: Prescott, AZ</p><h3 class="jobSectionHeader"><b>
Overview</b></h3><p>
Fann Contracting, Inc. seeks a knowledgeable IT Specialist to support, develop, and integrate IT systems in our busy Prescott, AZ office. This role involves troubleshooting, user support, system maintenance, and technology training.
</p><h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3><ul><li>
Provide end user IT support and troubleshooting.</li><li>
Assist with development and integration of corporate IT systems and networks (e.g., Windows Server, RDP, TCP/IP, Mac OS).</li><li>
Support technology implementation and device management (iPhones, Macs).</li><li>
Generate IT reports and assist other teams as needed.</li><li>
Train users on new and existing IT systems.</li></ul><h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3><ul><li>
Experience troubleshooting hardware, software, and network issues.</li><li>
Familiarity with Windows Server, Mac OS, and TCP/IP networking.</li><li>
Strong communication and customer service skills.</li><li>
Ability to train users and explain technical concepts.</li><li>
Problem-solving skills and attention to detail.</li></ul><h3 class="jobSectionHeader"><b>
Preferred Qualifications</b></h3><ul><li>
Corporate IT experience.</li><li>
Experience with SQL databases.</li><li>
Experience supporting mobile devices (iPhones, Macs).</li></ul><h3 class="jobSectionHeader"><b>
Compensation &amp; Benefits</b></h3><ul><li>
Pay: $20-$27/hour, DOE</li><li>
Medical, dental, vision, life insurance, paid sick time</li><li>
401(k), profit-sharing bonus</li><li>
Free trade training and weekly pay via direct deposit or pay card
</li></ul><p>This is a full-time, hourly position in an office-based environment.</p><p><b><i>
We are an EEO/AA, E-Verified and Drug-Free Employer.</i></b></p><p><b>
DISCLAIMER:</b></p><p>
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities , duties, and skills required.</p></div>

IT Specialist

City of Houston, TX

<div><div><div><h2 class="jobSectionHeader"><b>POSITION OVERVIEW</b></h2></div><br>
<div><p><br>
<b>Applications accepted from:</b> *HITS Internal EIS Division to apply*<br>
<b>Division:</b> EIS<br>
<b>Job Title:</b> IT Specialist - Infrastructure<br>
<b>Location:</b> Houston, TX<br>
<b>Job Type: </b>Full-Time</p><p><b>
Position Overview</b><br>
 The City of Houston is seeking a skilled IT Specialist to support wireless communications for public safety departments. This role focuses on lifecycle management, troubleshooting, and administration of cellular devices and services vital to public safety operations. The ideal candidate will have hands-on experience with smartphones, tablets, hotspots, and other wireless equipment, as well as strong collaboration skills for working with carriers, vendors, and internal technical teams.</p><p><b>
Key Responsibilities</b></p><ul><li>
Perform MACD (Move, Add, Change, Disconnect) activities for all City-issued cellular and wireless devices, including smartphones, tablets, hotspots, modems, and specialized public safety equipment.</li><li>
Serve as primary point of contact for wireless carrier support, including opening and managing tickets with cellular vendors for device issues, service interruptions, coverage gaps, and in-building coverage concerns.</li><li>
Conduct monthly reviews of carrier invoices, usage reports, and zero-usage summaries; identify unused or underutilized services and take action for suspension or disconnection.</li><li>
Enroll, configure, and maintain all City-owned mobile devices in Microsoft Intune; ensure compliance with City security requirements and mobile device management policies.</li><li>
Collaborate with internal IT teams to troubleshoot and resolve escalated or complex mobile device issues.</li><li>
Open and manage support cases with Microsoft, cellular carriers, or other vendors as needed to resolve technical problems.</li><li>
Assist with testing, evaluating, and deploying new wireless devices, services, and technologies that support public safety users.</li><li>
Maintain accurate documentation of wireless assets, service plans, issue resolutions, and service changes.</li><li>
Provide customer service and technical assistance to public safety personnel, ensuring devices remain operational and reliable for mission-critical use.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>MINIMUM REQUIREMENTS</b></h2></div><br>
<div><p><br>
<b>KNOWLEDGE</b><b>:</b> Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field. Related professional experience may be substituted for the education requirement on a year-for-year basis.<br>
<br>
<b>EXPERIENCE:</b> At least three (3) years of technology experience supporting IT infrastructure including networks, security, and hardware. System-specific technical certifications may be considered for substitution for 1 year of experience.</p><br>
<ul><li>
Experience supporting mobile devices, wireless carrier services, or telecommunications environments.</li><li>
Familiarity with mobile device lifecycle processes, including procurement, activation, configuration, and deactivation.</li><li>
Working knowledge of Microsoft Intune or other mobile device management platforms.</li><li>
Ability to review billing reports and identify service anomalies or cost-saving opportunities.</li><li>
Strong troubleshooting skills for cellular service issues, device performance problems, and connectivity concerns.</li><li>
Excellent communication skills and ability to work effectively with vendors and cross-functional teams.</li><li>
Strong organizational skills and attention to detail.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>PREFERENCES</b></h2></div>
<div><p><b>**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**</b></p><br>
<ul><li>
Experience working in public safety, government, or similarly mission-critical environments.</li><li>
Knowledge of in-building coverage systems, cellular signal testing, or carrier escalation processes.</li><li>
Certifications such as CompTIA A+, Network+, or Microsoft mobility-related certifications.</li><li>
CJIS required.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>GENERAL INFORMATION</b></h2></div>
<p></p><div><p><b>GENERAL INFORMATION:</b></p><div><p><b>
SELECTION/SKILLS TEST REQUIRED</b></p><p>
The selection process will involve application review and/or interview.</p><b>
SAFETY IMPACT POSITION</b> - No<br>
<br>
<b>Pa</b><b>y</b><b> Grade </b><b>-</b> 22<br>
<br>
<b>SALARY INFORMATION</b><p>
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.</p><b>
APPLICATION PROCEDURES</b><p>
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov or call (346) 887-3238.</p><p>
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm</p><p>
If you need special services or accommodations, call (346) 887-3238.</p><p>
If you need login assistance or technical support call 855-524-5627.</p><p>
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.</p><p>
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.</p><b>
EOE EQUAL OPPORTUNITY EMPLOYER
</b><p>The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.</p></div></div></div></div><p></p>
<br><div><div><div><div><b>Employer</b></div>
<div>City of Houston</div>
</div></div><div><div><div><b>Address</b></div>
<div><p>901 Bagby St<br>
<br>
Houston, Texas, 77002
</p></div></div></div><div><div><div><b>Website</b></div>
<div>https://www.houstontx.gov/</div></div></div></div>

IT Specialist - Infrastructure

Motown Digital

<p>Troy based Michigan Digital is looking for a Network Administrator to help us manager our small local area network plus:<br/>Web , Video, and App HostingAssets at Digital Ocean</p><p>Domains at NetworkSolutions</p><p>Live Streaming Applications and Appliances</p><p>VPN Video services</p><p>Multiple Upstream Providers connections from ATT and 123Net</p><p>LAN<br/>Need to be a great problem solver and happily provide support to our customers and staff.<br/>Full Time Position<br/>50-70k</p><p>Pay: $50,000.00 - $70,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li></ul><p>Work Location: Hybrid remote in Troy, MI 48083</p>

Network Administrator

Sumaria Systems

<div><p><b>Network Administrator II (WAN)</b></p><p><b>
Job Description</b></p><p>
Sumaria Systems is searching for a talented Network Administrator to provide WAN infrastructure support for the Air Force Intranet Control (AFINC) II Support program at Maxwell AFB/Gunter Annex. This is a full-time position.</p><p><b>
Duties will include but not limited to:</b></p><p>
Analyze and simulate network traffic to aide in problem resolution or to test updated configurations in virtual or physical lab environments.</p><p>
Monitor system utilization and circuit bandwidth and report anomalies to Government team leads.</p><p>
Escalate complex network issues to Senior Network Administrators.</p><p>
Develop, execute, modify or remove scripts to assist in automation of tasks.</p><p>
Review and document all workload activities per incident or change request to eliminate re‐work or for auditing/investigation purposes.</p><p><b>
Required Skills/Education:</b></p><p>
Highschool Diploma or GED 3-5+ years of experience in respective technical/professional discipline, three of which must be in the DoD</p><p><b>
Technical</b></p><ul><li>
Must be Security+ and CCNA certified.</li><li>
CCNP certification desired.</li><li>
Experience installing, configuring, troubleshooting, upgrading, patching, and hardening routers, serial consoles, load balancers, and switches. Able to assess infrastructure, identify areas for improvement, and recommend solutions. Knowledge of relevant server-side tools and technologies. Experience with network monitoring and management using an automated solution. Extensive experience with security as it pertains to network architecture, desktops, laptops, servers, firewalls, routers, and intrusion detection systems (IDS). Solid customer service and communication skills are critical as well as the ability and willingness to communicate effectively and appropriately in an empathetic and understanding manner.</li></ul><p><b>
Education:</b> Highschool Diploma or GED</p><p><b>
Years&rsquo; Experience:</b> 5</p><p><b>
Travel: </b>Yes</p><p><b>
Security Clearance Required:</b> Secret</p><p><b>
Position Type:</b> Full Time</p><p><b>
Work Location:</b> Maxwell AFB/Gunter Annex</p><p><b>
Salary Range:</b> $65K - $70K Annually</p><p><b>
Why Join Sumaria Systems</b></p><ul><li>
Supporting critical Air Force missions</li><li>
Over 40 years supporting the Department of Defense</li><li>
Expertise across:</li><li>
Space Force Operations</li><li>
Medium Altitude Unmanned Aircraft Systems</li><li>
F-16 Fighter</li><li>
C5ISR</li></ul><p><b>
Additional Information</b></p><p><b>
No agency submissions accepted</b></p><p>
Learn more: www.sumaria.com</p><p>
Equal Opportunity Employer</p></div><p></p>

Network Administrator II (WAN)

ElektraFi Inc

<p><b>Overview</b></p><p>ElektraFi Is Growing! We are currently accepting applications for All Shifts (Days, Evenings, &amp; Weekends)</p><p><b>Job description:</b></p><p>ElektraFi is one of the fast-growing Rural Broadband Internet Service Providers (ISP) focused on bringing Reliable, High-Speed Internet to underserved rural areas.<br/>As we continue to expand, we&rsquo;re looking for highly motivated Customer Support Representatives (CSRs) to join our team at our Denton, TX office.</p><p>If you&rsquo;re a Technical Support Professional, who is passionate about Helping People, Solving Problems, and Making a Difference in the communities we serve, We want to hear from you!</p><p><b>NOTE</b>:<br/>This position(s) are for IN-OFFICE, NON-REMOTE, NON-HYBRID employment in a Professional Office Environment.</p><p>All Applicants must be willing and able, to pass All Pre-Employment Screening, up to, or including: Federal, State &amp; Local Background Checks, Certification Verifications, Reference Checks.</p><p><b>What You&rsquo;ll Do:</b></p><p>Tier 1 Customer Support Representatives are typically entry-level professionals who act as the &ldquo;front line&rdquo; of network support. They handle high-volume, low-complexity tasks and are expected to resolve issues quickly or escalate them efficiently.<br/>In a 24/7 Network Operations Center (NOC), they might work night shifts to ensure constant coverage.</p><p><b>Typical Job Tasks &amp; Responsibilities, include:</b></p><p><b>Initial Incident Response and Troubleshooting</b></p><ul><li>Serve as the first point of contact for network-related issues reported by users, customers, or automated systems.</li><li>Perform basic diagnostics to identify common problems like connectivity issues, slow performance, or hardware malfunctions (e.g., rebooting routers, checking cable connections).</li></ul><p><b>Network Monitoring</b></p><ul><li>Monitor network performance using tools like Nagios, or Zabbix to detect alerts such as downtime, high latency, or bandwidth overuse.</li><li>Respond to real-time notifications from network management systems and take initial corrective actions.</li></ul><p><b>Ticket Management</b></p><ul><li>Log, categorize, and prioritize support tickets in a ticketing system based on severity and impact.</li><li>Update tickets with initial findings and resolution steps or escalate them to Tier 2 if beyond basic scope</li></ul><p><b>Basic Configuration and Maintenance</b></p><ul><li>Perform simple network device configurations, such as setting up IP addresses, resetting passwords, or enabling/disabling ports under supervision.</li><li>Assist in routine maintenance tasks like firmware updates or backups as directed by higher tiers</li></ul><p><b>Customer and End-User Support</b></p><ul><li>Communicate with end-users or customers to gather information about reported issues (e.g., &ldquo;Can you ping the server?&rdquo; or &ldquo;Is the Wi-Fi light on?&rdquo;).</li><li>Provide basic guidance, such as restarting devices or checking physical connections, in a clear and professional manner.</li></ul><p><b>Escalation to Higher Tiers</b></p><ul><li>Recognize when an issue exceeds Tier 1 expertise (e.g., complex routing problems, hardware failures) and escalate to Tier 2 or Tier 3 with detailed notes.</li><li>Follow escalation protocols and ensure proper handoff to minimize resolution time.</li></ul><p><b>Documentation and Knowledge Base Updates</b></p><ul><li>Document common issues and their resolutions to contribute to a knowledge base for future reference.</li><li>Follow standard operating procedures (SOPs) provided by senior engineers or management.</li></ul><p><b>Basic Security Monitoring</b></p><ul><li>Report suspicious activity (e.g., unusual login attempts, traffic spikes) to security teams or higher tiers.</li><li>Perform initial checks like resetting compromised user credentials under guidance.</li></ul><p><b>Hardware and Connectivity Checks</b></p><ul><li>Verify physical network components (e.g., cables, switches, routers) for obvious issues like loose connections or power failures.</li><li>Coordinate with field technicians or on-site staff for hands-on tasks when remote fixes aren&rsquo;t possible.</li></ul><p><b>What We&rsquo;re Looking For:</b></p><ul><li>Strong customer service and communication skills. You&rsquo;re empathetic, patient, and great at explaining things in a way anyone can understand.</li><li>A problem-solver with basic technical aptitude. You enjoy helping people figure things out and can guide them through troubleshooting steps with ease.</li><li>Detail-oriented and organized. You know how to keep accurate records and follow up where needed.</li><li>Comfortable identifying upsell opportunities and introducing customers to services that can improve their experience.</li><li>A team player who&rsquo;s flexible and willing to support other departments, especially our Inside Sales team, as we continue to grow.Required Experience:</li><li>Previous Customer Technical Support experience (Call Center or Help Desk preferred).</li><li>Basic knowledge of internet services or tech troubleshooting is a plus.</li><li>Sales or upselling experience is a bonus but not required&mdash;we&rsquo;ll train the right person!</li><li>Comfortable working on-site in our Denton, TX office.</li></ul><p><b>Why Work With ElektraFi?</b></p><ul><li>Be part of a growing company that&rsquo;s making a real difference in rural communities.</li><li>Opportunities for cross-training and advancement as we expand.</li><li>Friendly, team-oriented office culture.</li><li>Competitive pay and benefits.</li></ul><p>Compensation:<br/>Competitive pay + potential for bonuses based on upsell and customer satisfaction metrics.</p><p>Ready to join a company that&rsquo;s building the future of rural internet? Apply today and help us connect more communities across Texas and Colorado!</p><p><b>Skills</b></p><ul><li>Proven experience in technical support or help desk roles with strong problem-solving skills.</li><li>In-depth knowledge of software troubleshooting across multiple operating systems such as Windows Server environments and macOS.</li><li>Familiarity with computer networking concepts including TCP/IP, DNS, LAN/WAN management, VPNs, firewalls, and network security best practices.</li><li>Hands-on experience managing computer hardware components and supporting desktop environments using tools like SCCM and GPO.</li><li>Strong communication skills to clearly explain technical issues to non-technical users while maintaining professionalism.</li><li>Ability to analyze complex technical problems quickly and efficiently resolve issues related to IT infrastructure or software applications.</li><li>Knowledge of IT support tools such as ServiceNow, Jira, BMC Remedy for incident tracking and resolution workflows. Join us to be part of a vibrant team committed to delivering top-tier customer service while expanding your technical expertise in a rewarding environment!</li></ul><p>Pay: $15.00 - $18.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Sponsorship:  Will you now or in the future require sponsorship for an employment visa (e.g., H-1B)?</li><li>Are you willing &amp; able to Pass Pre-Employment Background Screening?</li><li>Do you currently possess any IT or Technology Certifications, or have you completed any previous IT/Technology Training or Educational Programs?  If YES, Which Certifications/Training?</li><li>Do you possess strong Verbal &amp; Written English Language Skills?</li><li>Are you willing to work IN-OFFICE, NON-REMOTE professional environment?</li></ul><p>Experience:</p><ul><li>Help desk: 1 year (Preferred)</li><li>Technical support: 1 year (Preferred)</li><li>IP networking: 1 year (Preferred)</li><li>IT support: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Location:</p><ul><li>Denton, TX 76201 (Required)</li></ul><p>Shift availability:</p><ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li><li>Overnight Shift (Preferred)</li></ul><p>Work Location: In person</p>

Customer Technical Support Representative - Tier 1

Trax Credit Union

<div>Description:
<p>
At Trax Credit Union, we exist to move people forward. We are committed to creating a path to financial health for every member we serve. Our work is guided by accountability, service, passion, integrity, respect, and excellence&mdash;and we&rsquo;re looking for leaders who bring these values to life every day.</p><p><b>
Key Responsibilities</b></p><ul><li>
Support and maintain the credit union&rsquo;s IT infrastructure, including network systems, servers, endpoints, telecom systems, and peripheral devices, ensuring high availability and performance</li><li>
Monitor, troubleshoot, and resolve hardware, software, network, and Windows-related issues across branch and corporate environments</li><li>
Provide end-user support for technical issues, including software applications, system access, and hardware functionality (onsite, remote, and phone support)</li><li>
Perform system configuration, installation, and testing for workstations, servers, telecom equipment, and other infrastructure components</li><li>
Administer and monitor backup procedures to ensure data integrity, security, and recoverability</li><li>
Maintain accurate documentation for systems, equipment, configurations, warranties, and support processes</li><li>
Manage and resolve service requests and incidents within established SLA timelines, ensuring timely ticket completion and service quality</li><li>
Install, configure, and deploy software updates and new applications across the organization</li><li>
Troubleshoot and repair IT equipment, including PCs, laptops, printers, phones, and other peripheral devices</li><li>
Work with cybersecurity tools and follow established security practices to support endpoint and infrastructure protection</li><li>
Stay current with emerging technologies and recommend improvements to enhance system performance, security, and efficiency</li><li>
Assist with planning and implementation of system upgrades, infrastructure enhancements, and technology initiatives</li><li>
Ability to travel to multiple branch locations (9 branches) as needed to provide onsite technical and infrastructure support</li><li>
Ability to lift and move IT equipment up to 30 lbs as part of regular job duties</li></ul>
Requirements:
<ul><li>3&ndash;5 years of technical experience in IT, preferably in a financial institution</li><li>
Progressive experience supporting PC/LAN hardware, software, operating systems, and communication platforms (including Windows, Linux, and enterprise systems such as IBM AS400/iSeries)</li><li>
Experience working within a ticketing system and managing requests in alignment with SLA expectations</li><li>
Strong independent troubleshooting skills with exposure to infrastructure, networking, and system support</li><li>
Familiarity with telecom systems and supporting distributed branch environments is a plus</li></ul><p><b>
Why Trax Credit Union</b></p><p>
At Trax, we invest in our employees so they can deliver their best every day. We are proud to offer the following benefits:</p><ul><li>
Medical, Dental, and Vision coverage</li><li>
Employer-paid Short-Term &amp; Long-Term Disability</li><li>
Life and AD&amp;D Insurance</li><li>
401(k) Retirement Plan</li><li>
Free Choice Plus Checking Account</li><li>
Exclusive Employee Financial Perks after 90 days on the job</li><li>
Loan discounts for consumer and home loans</li></ul><p><b>
Our Commitment</b></p><p>
At Trax Credit Union, we don&rsquo;t just manage finances&mdash;we help people move forward. If you are passionate about making a difference, leading with integrity, and creating meaningful impact in your community, we encourage you to apply.</p></div>

Computer Support Specialist (Infrastructure & Support)

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