network support specialist

DICETEK LLC

<div>Qualifications:
<ul><li>Bachelor&rsquo;s degree in IT, B. Tech, BE, MCA, BSc, or related Information System is mandatory.
</li><li>IT Certifications CCNA and CCNP are mandatory.
</li><li>Preferred Certification in Cloud Networking Technologies (Azure, AWS or OCI)
</li></ul>Experience/ Knowledge (Essential):
<ul><li>Minimum 5 years of relevant work experience in handling / troubleshooting Network infrastructure, Services, and network projects, have good knowledge on Cisco switches and routers, Nexus switches, Cisco ACI, Cisco ISE.
</li><li>Good experience with Cloud Networking solutions in Microsoft Azure, AWS, or Oracle Cloud Infrastructure.
</li><li>Good knowledge and experience on Cisco, Dell or similar SDN technology.
</li><li>Good work experience in scripting knowledge, Automation, Ansible, GitHub, Jenkins, and basic Linux.
</li><li>Must have good experience in troubleshooting, Resolving, and working on RCAs for critical issues, Strong knowledge of networking principals and protocols.
</li><li>Must have expert level knowledge in Static and Dynamic routing protocols, Nat, DMVPN, Multicast concepts, QOS concepts.
</li><li>Must have experience in managing datacenter network and branch network.
</li><li>Willing to work 24/7 support in operations role and attitude to extending beyond to support whenever there is a demand and in crisis. The person should be analytical and
</li></ul>should have good problem-solving skills.
<ul><li>Experience in working with troubleshooting tools such as Wireshark, DNS troubleshooting tools etc.
</li></ul>Experience/ Knowledge (Preferred):
<ul><li>Preferred experience in banking environment.
</li><li>Preferred experience working with Dell Sonic Switches.
</li><li>Preferred experience on Aruba wireless and CPPM management.
</li><li>Preferred experience in managing Wan optimizer (Preference Silverpeak).
</li><li>Preferred experience working with NMS tools e.g. SolarWinds.
</li><li>Preferred experience on BMC remedy, Incident management, Problem management.
</li><li>Preferred experience with operation and management of technical systems and solutions, network equipment and storage area networks.</li></ul></div>

Network Infrastructure Support Specialist-Cloud Network & Automation Tools Expert

MANTECH

<div>MANTECH seeks a motivated, career and customer-oriented Network Specialist to join our Air Force / Space team at Eglin AFB. The Network Specialist's primary function is to support the United States Air Force&rsquo;s 53rd Wing Technical Support Services (53rd WTSS) contract.
Responsibilities include, but are not limited to:<ul><li>
Researching and developing solutions to issues that arise as part of daily operations.</li><li>
Assisting with developing new solutions to keep the network evolving and forward looking.</li><li>
Provide Tier 2 and 3 supports for network testing and operations.</li><li>
Managing network local test environment including, routers, switches, firewalls, servers, CUCM, and VOIP phones.</li><li>
Creating documentation and diagrams for all projects as well as changes made to the network.</li><li>
Working in a Hyper-V environment to help maintain servers related to network management.</li><li>
Working with datacenter network technology including Nexus switches and vPC.</li><li>
Maintaining and developing changes involving firewalls, routers, switches, TACLANES, Solarwinds, GEM One, and Hyper-V.</li></ul>
Minimum Qualifications:<ul><li>
Bachelor&rsquo;s degree in related discipline from an accredited college or university. 2 additional years of experience may be substituted for a degree.</li><li>
2+ years direct/related experience</li><li>
Active / valid DoD 8570.01-M IAT-II or higher certification</li><li>
Working knowledge of CISCO network and switching and virtualization technologies</li><li>
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies</li><li>
Working knowledge communication security (COMSEC) policies and integration</li><li>
Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to assessments and authorization</li><li>
Working knowledge and current relevant experience with PL2 and PL3 network environments/systems</li><li>
Must be familiar with DoD policy as it applies to implementing and executing system and network administration</li></ul>
Security Clearance:
<ul><li>Current Top-Secret Clearance</li><li>
Must be able to obtain and maintain a DoD TS/SCI-eligible clearance (i.e. DCID 6/4 eligibility)</li><li>
Eligibility for access to Special Access Program Information</li><li>
Willingness to submit to a Polygraph.</li></ul>
Physical Requirements:<ul><li>
The person in this position must be able to remain in a stationary position 50% of the time.</li><li>
Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.&rdquo;</li><li>
Must be able to regularly lift up to 50 lbs</li></ul></div>

Network Specialist

Asyan Properties

<div>
 
 We&rsquo;re Hiring: IT Specialist (Real Estate Company)
 
 
 
 
 
 We are looking for an IT Person to support our real estate team with all technical and system needs.
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 - Provide IT support for agents and office staff
 
 
 - Troubleshoot hardware, software, and network issues
 
 
 - Maintain company systems, emails, and backups
 
 
 - Support CRM, property listing platforms, and real estate software
 
 
 - Ensure data security and smooth daily operations
 
 
 
 
 
 Requirements:
 
 
 
 
 
 - Experience in IT support
 
 
 - Experience working in a real estate company is an advantage
 
 
 - Strong troubleshooting and technical skills
 
 
 - Knowledge of networks, computers, and system setup
 
 
 - UAE experience preferred
 
</div>

IT Specialist

Almosafer

<div>
 
 
 About the company:
 
 
 
 
 
 
 
 
 
 At Almosafer (part of Seera Group), we&rsquo;re not just part of the travel industry, we&rsquo;re helping shape its future.
 
 
 
 
 
 As Saudi Arabia&rsquo;s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.
 
 
 Rooted in our name &ldquo;Almosafer,&rdquo; meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.
 
 
 We&rsquo;re united by a bold vision:
 
 
 To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.
 
 
 Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 About the role:
 
 
 
 
 
 
 
 
 
 The Network and Voice Specialist will be responsible for managing, supporting and optimizing
 
 
 our Genesys Cloud platform and ensuring reliable contact center operation across the
 
 
 organization. The role includes secondary responsibilities in network administration, VoIP
 
 
 troubleshooting and supporting real-time communication systems. The specialist will collaborate
 
 
 with global IT team and provide high-quality technical support for our 24/7 contact center and
 
 
 enterprise users.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 
 
 
 Genesys Cloud and Network Administration (Voice &amp; Contact Center):
 
 
 ● Manage and maintain Genesys Cloud CX platform including user provisioning, call
 
 
 routing, Architect flows, queues, skills, group and roles.
 
 
 ● Troubleshoot voice quality issues, one-way audio, failed calls and SIP/RTP problems.
 
 
 ● Monitor and analyze Genesys Cloud telephony, BYOC Cloud, WebRTC performance
 
 
 and media metrics.
 
 
 ● Manage integrations using APIs, web services, webhooks and automation scripts.
 
 
 ● Maintain voice configurations and coordinate with Communication teams for SIP trunks
 
 
 and call routing.
 
 
 ● Support contact center operations including all updates, routing optimization and
 
 
 configuration requests.
 
 
 ● Prepare documentation, SOP and platform best practices.
 
 
 ● Assist in managing network infrastructure including Cisco, FortiGate and Palo Alto
 
 
 firewalls:
 
 
 ● Troubleshoot network issues affecting voice quality (latency, jitter, packet loss, QoS).
 
 
 ● Assist in managing VPN, routing, switching, VLANs, firewall policies and network
 
 
 segmentation:
 
 
 ● Monitor network performance using available tools (OpManager, FortiAnalyzer, etc.).
 
 
 ● Ensure VoIP QoS standards and participate in network optimization.
 
 
 ● Can work independently and respond to network escalations as needed.
 
 
 ● Hours: Full-time, shift-based work with potential after-hours support based on company
 
 
 needs.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Profile requirements:
 
 
 
 
 
 
 
 
 <ul>
 <li>
 5+ years of experience in Voice, Network or any Contact Center technologies.
 </li>
 <li>
 Strong hands-on experience with Genesys Cloud CX or other CCaaS/PBX solutions.
 </li>
 <li>
 Proficient in VoIP troubleshooting, RTP/SIP analysis and media diagnostics.
 </li>
 <li>
 Strong networking skills (routing, switching, firewalls, SD-WAN).
 </li>
 <li>
 CCNP, Network+ or equivalent certification is preferred.
 </li>
 <li>
 Genesys Cloud certifications (GCP/GCAP/Architect) are an advantage.
 </li>
 <li>
 Experience with automation APIs or scripting is a plus.
 </li>
 <li>
 Strong communication skills and ability to work independently.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Being you @ Almosafer:
 
 
 
 
 
 
 
 
 
 At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way.
 
 
 Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.
 
 
 
 
 
 Here, you will find:
 
 
 A purpose-led workplace where your ideas can create real impact
 
 
 Ongoing learning and development to help you grow with intention
 
 
 Recognition that celebrates your wins, both big and small
 
 
 A community built on trust, curiosity, and shared momentum
 
 
 
 
 
 No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.
 
 
 
 
</div>

Specialist - Network and Voice

Mastercard

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Product Management - Network Products
Specialist, Product Management &ndash; Network Products 
 
Who is Mastercard? 
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. 
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. 
 
Role Overview 
The Network Products team is looking for a Specialist, Product Management, to support the development and management of Mastercard&rsquo;s global core payments network products. This role focuses on executing product strategies, managing existing product lines, and contributing to innovation initiatives. The successful candidate will collaborate with internal teams, regional market-facing teams, customers, business owners within Mastercard to ensure product enhancements meet market needs and deliver value. 
 
Role 
In this position, specific responsibilities include, but are not limited to: 
<ul><li>Support development and execution of product strategies and roadmaps for network products.</li><li>Manage elements of projects within the product lifecycle, ensuring timely delivery of enhancements.</li><li>Compile market research and competitive analysis to identify opportunities for product improvements.</li><li>Liaise with Finance to compile data supporting business case development.</li><li>Assist in defining business and technical requirements for product enhancements and work closely with technical teams to ensure successful implementation.</li><li>Partner with regional teams to support go-to-market activities and rollout plans.</li><li>Maintain strong documentation and clear communication across stakeholders.</li><li>Assist in developing compelling presentation materials, narratives and visuals, leveraging data analysis to support recommendations and drive alignment among teams</li></ul> 
All About You 
The ideal candidate for this position should: 
<ul><li>Have foundational knowledge of Mastercard&rsquo;s payment network and core transaction processing systems.</li><li>Be a self-starter with the ability to work independently and collaboratively in a matrixed organization.</li><li>Demonstrate strong organizational and planning skills, with the ability to manage multiple priorities.</li><li>Possess strong interpersonal and communication skills (written and verbal).</li><li>Have analytical skills to interpret data and provide actionable insights.
</li><li>Show flexibility to adapt to changing priorities and thrive in a fast-paced environment.</li><li>Bachelor&rsquo;s degree in business, technology, or equivalent work experience.
</li><li>MBA from a recognized institution or Exposure to product management, product development, or project management would be a plus.</li></ul> 
Corporate Security Responsibility 
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: 
 
<ul><li>Abide by Mastercard&rsquo;s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and
</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul>
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul></div>

Specialist, Product Management - Network Products

Flairstech

<div><div><div><div>Requirements and responsibilities<div><h1 class="jobSectionHeader"> 
</h1><h2 class="jobSectionHeader">
After-Hours NOC Specialist</h2><h2 class="jobSectionHeader">
Position Overview</h2>
The After-Hours Support Network and System Administrator is responsible for monitoring, maintaining, and ensuring the availability and health of the company&rsquo;s network and system infrastructure during non-business hours. This includes providing proactive monitoring, opening and managing incidents, performing scheduled maintenance, and escalating critical issues to the appropriate teams as per the defined SLA.<h2 class="jobSectionHeader">
Key Responsibilities</h2><h3 class="jobSectionHeader">
1. Network Monitoring &amp; Incident Management</h3><ul><li>
Monitor all network equipment and devices connectivity, as well server health and availability using SolarWinds Orion.</li><li>
Identify outages or performance degradation and open Jira tickets immediately.</li><li>
Escalate incidents as incident to the relevant team according to procedures.</li><li>
Perform basic network maintenance and firmware/security patch updates on Fortinet firewalls and other network devices.</li><li>
Verify that all critical services are running properly after Windows patching or scheduled reboots.</li><li>
Ensure change windows are followed and maintenance logs are updated.</li><li>
Maintain a live incident log during the shift for transparency and handover.</li><li>
Participate in post-incident reviews as required.</li><li>
Keep detailed logs incidents and actions performed for review during the following shift.</li></ul><h2 class="jobSectionHeader">
Required Skills and Qualifications</h2><ul><li>
Experience Level: Entry to Mid-Level (L1/L2)</li><li>
Basic network troubleshooting (ping, traceroute, VPN checks, etc.)</li><li>
Experience with Fortinet firewalls</li><li>
Familiarity with SolarWinds Orion for network/system monitoring or other similar tools.</li><li>
Experience using Veeam Backup &amp; Replication or other similar tools.</li><li>
Working knowledge of Windows Server administration</li><li>
Basic understanding of ticketing systems.</li><li>
Strong problem-solving and analytical thinking</li><li>
Excellent communication and escalation management</li><li>
Detail-oriented with strong documentation habits</li></ul></div></div></div></div></div><div></div>

NOC Specialist

Cubezix Business Technologies

CubeZix is a dynamic and innovative Information Technology company dedicated to providing cutting-edge IT services.As an IT Support Specialist, Candidate will play a critical role in ensuring our organization's technology runs smoothly and efficiently. He shall be responsible for providing technical assistance and support to our customers, troubleshooting hardware and software issues, and maintaining client IT infrastructure. This is a hands-on position that requires excellent technical knowledge, exceptional customer service skills, and the ability to adapt to evolving technologies.Job description<ul><li>Microsoft Office 365 Setup &amp; Configuration</li><li>Advanced knowledge of Microsoft Office 365 (Management &amp; Administration)</li><li>Advanced knowledge on SharePoint Administration &amp; Designing</li><li>Advance Knowledge of Servers, backup &amp; Storage</li><li>Advanced knowledge on Firewalls &amp; Network Switches</li><li>Advanced knowledge of Windows Client's OS / PCs ? Laptops</li><li>IP PABX Configuration &amp; Management</li><li>Video Conferencing Devices Management</li><li>Wireless &amp; Routers</li><li>Microsoft Office &amp; other Software</li><li>User Support Experience</li><li>Server Administrator, Backup Management</li><li>Advance Knowledge of User Support, Desktop, Laptops, Printer, PABX Systems, Wireless Routers</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT Support: 7 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>License/Certification:<ul><li>MCSE (Required)</li></ul>

IT Support Engineer Level 2

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