network support technician

Dynamic equipment and control pvt Ltd 

Dynamic Equipment &amp; Control is hiring an IT Support Technician for its sister concern Dysin Automobiles Limited at the Head Office, Lahore.Role Overview:The IT Support Technician will be responsible for providing day-to-day technical support, maintaining IT infrastructure, and ensuring smooth system operations across the organization.Key Responsibilities:* Provide technical support for hardware, software, and network-related issues* Install, configure, and maintain computers, printers, and other peripherals* Troubleshoot system errors, connectivity issues, and user complaints* Manage and support LAN/WAN, routers, switches, and Wi-Fi networks* Assist in system security, server management, and routine IT maintenanceExperience Required: 1&ndash;2 years of relevant experience in an IT support roleQualification: BS in Information Technology or a related fieldTechnical Skills:* Operating Systems (Windows)* Networking fundamentals* Hardware &amp; software troubleshooting* Basic security and server managementGender Requirement: Male onlyLocation: Canal Road, Near Doctors Hospital, Lahore.Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

IT Support Technician

Azhar Holding

<div>
 
 
 Job Summary
 
 
 
 We are seeking a reliable and hands-on
 
 IT Support Engineer
 
 to provide day-to-day technical support and help maintain a stable, secure IT environment across multiple offices. This role serves as both first- and second-line support and plays a critical part in ensuring smooth business operations.
 
 
 
 Key Responsibilities
 
 
 
 &bull; Provide daily IT support for end users (laptops, desktops, printers, basic software)
 
 
 &bull; Manage and resolve support tickets with proper documentation and user follow-up
 
 
 &bull; Set up and configure new devices in line with company standards
 
 
 &bull; Support Microsoft 365, email, VPN, shared folders, and Windows OS issues
 
 
 &bull; Assist with user account management and access control
 
 
 &bull; Support and troubleshoot network infrastructure (switches, routers, Wi-Fi, firewalls)
 
 
 &bull; Monitor network performance and report issues
 
 
 &bull; Perform cabling, patching, labeling, and maintain IDF/MDF racks when required
 
 
 &bull; Support VLAN configuration and basic Windows Server tasks (AD, DNS, DHCP) under supervision
 
 
 &bull; Assist with CCTV, PBX/VoIP systems, and UPS checks
 
 
 &bull; Maintain accurate IT documentation, network diagrams, and asset records
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 &bull; Average Time to Resolution
 
 
 &bull; User Satisfaction Score
 
 
 &bull; First Call Resolution Rate
 
 
 &bull; Incidents per Network Device
 
 
 &bull; Configuration Error Rate (VLAN / Server)
 
 
 
 Qualifications &amp; Experience
 
 
 
 &bull; 1&ndash;3 years of experience in an IT Support or similar role
 
 
 &bull; Diploma or Bachelor&rsquo;s degree in IT / Computer Science
 
 
 &bull; Solid understanding of networking fundamentals (TCP/IP, VLAN, VPN)
 
 
 &bull; Hands-on experience with Windows 10/11, Microsoft 365, and networking devices (MikroTik, Cisco, Aruba)
 
 
 &bull; Strong troubleshooting, communication, and multitasking skills
 
 
 
 Preferred Qualifications
 
 
 
 &bull; Certifications or progress toward MTCNA, CompTIA Network+, or CCNA
 
 
 &bull; Exposure to Windows Server (Active Directory, DNS, DHCP)
 
 
 &bull; Experience with VoIP/PBX systems (preferably Grandstream)
 
 
 &bull; Knowledge of SharePoint permissions and file structures
 
 
 &bull; Experience supporting multi-branch or multi-site environments
 
 
 &bull; Strong documentation and diagramming skills
 
</div>

IT Support Engineer – Network & Systems – TASKEEN

Logon Broadband Pvt Ltd

Technical Support Network EngineerInternet Service Provider CompanyDealers Technical Support Regarding Internet issues Job Description:Must be well versed with the VLANs, Trunks, L2 Tunnels.Configuration of routers, switches, OLT, ONU, ONTMust be familiar with managed services conceptsP2P, MP2P and dark fiber knowledge would be plus pointRelationship and correspondence with other companies and clientsEmail correspondence, running TeamsFamiliar with FTTH, FTTC and GPONLooking after current complaint resolution regarding network system.Uses knowledge of_ LAN or MAN or WAN systems_ to help design and install internal and external networks.Call user for network support and complaint systemQualification and Experience:Experience: 01-02 Yrs. TelecomCertification: CCNA PreferredInterested and relevant candidates can send their CVs on careers@lbi.net.pk by 30th December, 2025.Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs.40,000.00 - Rs.55,000.00 per monthJob Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

Technical Support Network Engineer (ISP Industry)

Pacific Pharmaceuticals

Pacific Pharmaceuticals has been producing and marketing quality pharmaceuticals strictly in compliance with GMP Rules and Regulations and WHO Standards, for more than three decades and serving the nation with world class medicines.Role OverviewAs a Network Support Officer, you will be the first line of defense in maintaining our network systems. You&rsquo;ll support users, monitor performance, troubleshoot issues, and assist in implementing upgrades and security protocols.Responsibilities:<ul><li>Monitor and maintain the stability of internal network systems.</li><li>Respond to network support and resolve connectivity issues promptly.</li><li>Assist in installing, configuring, and maintaining network hardware and software.</li><li>Support LAN, WAN, wireless networks, firewalls, and switches.</li><li>Collaborate with the IT team to implement upgrades, patches, and security enhancements.</li><li>Maintain accurate documentation of network configurations and incidents.</li><li>Provide technical support to end-users and guide them through troubleshooting steps.</li><li>Escalate unresolved issues to seniors or external vendors as required.</li></ul>Requirements:✅ Qualifications:<ul><li>Degree in Information Technology, Networking, Computer Science, or a related field.</li><li>Relevant certifications such as CCNA, or equivalent (preferred).</li></ul>✅ Experience:<ul><li>Maximum one (1) year of experience in network support or a similar role. Hands-on experience with network monitoring tools.</li><li>Fresh graduates are also encouraged to apply.</li></ul>✅ Skills:<ul><li>Troubleshooting and analytical skills.</li><li>Communication and customer service abilities.</li><li>Knowledge of IP addressing, DNS, DHCP, and VPN technologies.</li><li>Familiarity with Windows operating systems.</li></ul>Job Type: Full-timeWork Location: In person

Network Support Officer

Dawat-e-islami

<ul><li>Working knowledge of networking technologies such as LAN, Internet, wireless and IP telephony.</li><li>Configuration &amp; Troubleshooting skills related to routing, switching and security equipment e.g., switches, firewalls.</li><li>Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades.</li><li>Undertaking data network fault investigations in local and wide area environments, using information from multiple sources.</li><li>Securing network system by establishing and enforcing policies, and defining and monitoring access.</li><li>Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks.</li><li>Reporting network operational status by gathering, prioritizing information and lead projects.</li><li>Remote support of on-site engineers and end users.</li><li>Remote troubleshooting and fault finding if issues occur.</li><li>liaising with project management team, Help-Desk team on a regular basis.</li><li>Incident/Problem escalation to the up-level team and follow the defined process.</li></ul>Requirements:<ul><li>Computer Science Graduate.</li><li>Relevant diploma/courses.</li><li>Good to have CCNA certification.</li><li>Project Management, Team Management, Problem Solving.</li><li>LAN &amp; WAN Knowledge, Networking Knowledge, Network Design and Implementation.</li><li>Network Troubleshooting, Network Hardware Configuration, Network Performance Tuning.</li><li>Communication skills (verbal &amp; written).</li></ul>Job Type: Full-timeWork Location: In person

Network Support

Technical Support Network Engineer

Cartafella Analytics

We are looking for Technical support staff &amp; L-1 network support for Qatar location.1) Technical support staff.Role Objective<ul><li>Provide first-level (L1) IT technical support to end users.</li></ul><ul><li>Ensure timely incident resolution and SLA compliance.</li></ul><ul><li>Support uninterrupted business operations across all company locations.</li></ul><ul><li>Operate under the functional supervision of the IT Department.</li></ul>Key Responsibilities1. End-User SupportProvide L1 technical support for:<ul><li>Desktops and laptops.</li></ul><ul><li>Printers and scanners.</li></ul><ul><li>Mobile devices and tablets.</li></ul><ul><li>IT peripherals.</li></ul>Assist users with:<ul><li>Windows operating system.</li></ul><ul><li>Microsoft Office applications.</li></ul><ul><li>Email and standard enterprise applications.</li></ul>Perform:<ul><li>Basic access-related support.</li></ul>2. Incident &amp; Service Request Management:Log, track, and resolve incidents and service requests using the Helpdesk/Ticketing system.<ul><li>Ensure compliance with defined SLA response and resolution timelines.</li></ul><ul><li>Escalate unresolved or complex issues to L2/L3 support teams as per the escalation matrix.</li></ul><ul><li>Follow up with users to confirm issue resolution and ticket closure.</li></ul>3. System &amp; Device Support:Perform basic installation, configuration, and troubleshooting of:<ul><li>Operating systems.</li></ul><ul><li>Business applications.</li></ul><ul><li>Printers, IP phones, and video conferencing devices.</li></ul><ul><li>Assist the internal IT team in the end-to-end management of the IT asset lifecycle.</li></ul><ul><li>Provide operational support to the internal IT team for assigned projects and activities.</li></ul><ul><li>Support user onboarding and offboarding activities, including:</li></ul><ul><li>Device setup and software installation.</li></ul><ul><li>User access provisioning.</li></ul>2) Technical &amp; Network Support Executive2) Technical &amp; Network Support ExecutiveJob Overview: Provides hands-on network troubleshooting and support across multiple locations, focusing on identifying and diagnosing network issues, including network switches, LAN/WAN components, and related devices. Coordinates with outsourced technical support staff to ensure seamless operations and minimal service disruption. The role emphasizes problem detection and resolution rather than configuration or implementation.Key Responsibilities:<ul><li>Act as the primary point of contact for network incidents, performing initial diagnostics, troubleshooting, and incident response.</li></ul><ul><li>Identify issues with network switches, cabling, and other network devices without performing full configuration tasks.</li></ul><ul><li>Coordinate and collaborate with outsourced technical support staff.</li></ul><ul><li>Escalate complex issues to higher-level support as needed.</li></ul><ul><li>Provide technical support during regular and off-working hours as required.</li></ul><ul><li>Travel to remote sites for on-site support when necessary.</li></ul><ul><li>Maintain accurate records of incidents, resolutions, and network performance.</li></ul><ul><li>Ensure minimal service disruption and optimal network performance across all locations.</li></ul>Requirements:<ul><li>Proven experience in network troubleshooting and technical support.</li></ul><ul><li>Strong understanding of networking concepts, switches, and hardware/software troubleshooting.</li></ul><ul><li>Ability to identify network issues effectively.</li></ul><ul><li>Ability to work independently and as part of a team.</li></ul><ul><li>Excellent problem-solving and communication skills.</li></ul><ul><li>Valid driving license and access to a personal vehicle for site visits when company transportation is unavailable.</li></ul><ul><li>Willingness to travel to remote sites as required.</li></ul>Preferred Qualifications:<ul><li>Certifications such as CCNA, CompTIA Network+, or equivalent.</li></ul>If you are available please send your cv immediatelyJob Type: Full-timePay: QAR4,000.00 - QAR5,000.00 per monthWork Location: Remote

Technical support staff for Qatar

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