network systems engineer

Contour Software

<div><p><b>About Contour</b></p><p></p><p>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</p><p><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</p><p><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</p><p></p><div><div><p>
The Division:</p></div><div><p>
CSST Software LLC is a leading provider of intuitive tracking software. With over 100 years of combined experience, the team specializes in working with Community Action Agencies, multi-service nonprofits, and local governments. The state-of-the-art web-based software, empowOR, offers comprehensive client and case management solutions, allowing agencies to streamline daily operations and customize programs to meet specific needs.</p></div><p></p><div><p><br>
The Position:</p></div><div><p>
We are seeking a Network and Cloud Systems Engineer with strong expertise in network infrastructure, cloud operations, and security monitoring. The selected candidate will be responsible for supporting and maintaining our Azure-based infrastructure, network security appliances, servers, and endpoints to ensure system stability, security, and operational efficiency.</p></div><div><p>
This role will focus on monitoring, troubleshooting, patch management, and network adjustments as our infrastructure continues to grow. Our environment includes Azure services, virtual servers, and Fortigate firewalls, along with supporting tools for endpoint security and monitoring.</p></div><div><p>
The selected candidate will work out of the Contour Software Karachi, Lahore, or Islamabad office as part of the division-based R&amp;D and infrastructure team, collaborating closely with development and security stakeholders.</p></div><div><p>
Key Responsibilities:</p></div><div><ul><li><p>
Manage and maintain Fortigate security appliances and associated network security configurations.</p></li></ul></div><div><ul><li><p>
Implement and maintain malicious web filtering agents and endpoint protection mechanisms.</p></li></ul></div><div><ul><li><p>
Perform network configuration adjustments, including IP management and connectivity updates as required for security and operational needs.</p></li></ul></div><div><ul><li><p>
Manage and adjust load balancing configurations (currently NGINX).</p></li></ul></div><div><ul><li><p>
Support network management and security controls within Azure environments.</p></li></ul></div><div><ul><li><p>
Implement and manage Endpoint Protection Platform (EPP) using CSI-provided tools.</p></li></ul></div><div><ul><li><p>
Assist in incident response activities and support Managed Detection and Response (MDR) processes.</p></li></ul></div><div><ul><li><p>
Monitor adherence to Security Awareness Training requirements.</p></li></ul></div></div><div><div><ul><li><p>
Implement and assist in management of dynamic and static code scanning and communication of results with development team</p></li></ul></div><div><ul><li><p>
Participate in risk assessment initiatives and compliance activities, including SOC 2 related processes.</p></li></ul></div><div><ul><li><p>
Work with technical leadership to maintain and improve the application security posture.</p></li></ul></div><div><ul><li><p>
Monitor and maintain Azure resources, virtual servers, and cloud services to ensure uptime and performance.</p></li></ul></div><div><ul><li><p>
Monitor and respond to issues affecting servers, endpoints, and infrastructure services that support critical applications.</p></li></ul></div><div><ul><li><p>
Manage Microsoft operating system patching and deployment, ensuring systems remain secure and up to date.</p></li></ul></div><div><ul><li><p>
Coordinate and apply third-party software patching where required.</p></li></ul></div><div><ul><li><p>
Ensure system and infrastructure monitoring logs are available and maintained in accordance with security policies.</p></li></ul></div><div><ul><li><p>
Work closely with engineering leadership and development teams to ensure infrastructure supports application requirements.</p></li></ul></div><div><ul><li><p>
Support operational improvements and automation initiatives where appropriate.</p></li></ul></div><p></p><div><p><br>
Skills and Qualifications:</p></div><div><ul><li><p>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field, or equivalent practical experience.</p></li></ul></div><div><ul><li><p>
3&ndash;4 years of professional experience in systems administration, network engineering, or cloud infrastructure.</p></li></ul></div><div><ul><li><p>
AZ-900 certification or equivalent familiarity with Microsoft Azure fundamentals.</p></li></ul></div><div><ul><li><p>
Strong communication and collaboration skills with the ability to work effectively within cross-functional teams.</p></li></ul></div><div><ul><li><p>
Experience monitoring and troubleshooting servers, endpoints, and infrastructure systems.</p></li></ul></div><div><ul><li><p>
Experience with network security appliances such as Fortigate firewalls.</p></li></ul></div><div><ul><li><p>
Experience managing cloud networking and security within Microsoft Azure.</p></li></ul></div></div><div><div><ul><li><p>
Familiarity with Cloudflare, NGINX, and network traffic management concepts.</p></li></ul></div><div><ul><li><p>
Experience with security monitoring, patch management, and operational system maintenance.</p></li></ul></div><p></p><div><p><b><br>
Nice to Have</b></p></div><div><ul><li><p>
Experience with Azure DevOps and CI/CD pipelines.</p></li></ul></div><div><ul><li><p>
Exposure to infrastructure automation and release process automation.</p></li></ul></div></div><p><b>
Exciting Benefits we offer:</b></p><ul><li><p>
Market-leading Salary</p></li><li><p>
Medical Coverage &ndash; Self &amp; Dependents</p></li><li><p>
Parents Medical Coverage</p></li><li><p>
Provident Fund</p></li><li><p>
Employee Performance-based bonuses</p></li><li><p>
Home Internet Subsidy</p></li><li><p>
Conveyance Allowance</p></li><li><p>
Profit Sharing Plan [Tenured Employees Only]</p></li><li><p>
Life Benefit</p></li><li><p>
Child Care Facility</p></li><li><p>
Company Provided Lunch/Dinner</p></li><li><p>
Professional Development Budget</p></li><li><p>
Recreational area for in-house games</p></li><li><p>
Sporadic On-shore training opportunities</p></li><li><p>
Friendly work environment</p></li><li><p>
Leave Encashment</p></li></ul><p></p><p><b><i>
Disclaimer:</i></b><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></p><p></p><p><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></p></div><p></p>

Network & Cloud Systems Engineer

The University of Michigan

<p></p><div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2><ul><li><b>This is a full-time, hybrid position based in Ann Arbor, MI. During your 6-month probationary period, you will be required to work on-site for at least 3 days per week. Following, working on-site will be required for a minimum of 2 days per week.</b></li></ul><p>
Technical Operations consists of talented, enthusiastic people who are at Merit because they believe in Merit's mission, and because they enjoy what they do. Technical Operations are driven by Merit values and are committed to making a difference in Merit communities.</p><p>
As part of Technical Operations, the Network Operations team provides high performing network services, infrastructure, security and support to Merit members, customers and staff.</p><p>
The Associate Network Engineer will report to the Executive Director of Network Operations. The qualified individual will be responsible for network operations to install, operate, administer and assist in setting the technical direction of Merit Network staff and customers.
</p><p>This position will require flexible hours, participation in on-call rotation, and work outside normal business hours to support network changes and upgrades during defined maintenance windows.</p><p>
To learn more about Merit Network, please visit our website: https://www.merit.edu/</p><p><b>
Have questions about the role or want to learn more before applying?</b></p><p>
Join our informal, open-forum Zoom sessions to connect with the hiring team! Drop in at any time during the hour and stay as long as you'd like - whether you have specific questions or just want to listen in.</p><p><b>
Thursday, April 16, 2026 | 12pm-1pm EST | </b><b>Click Here to Join The Zoom Meeting</b></p><h2 class="jobSectionHeader"><b>
Responsibilities*</b></h2><p>
Essential Functions for this position are followed by an (E).</p><p>
As the Associate Network Engineer, this position's key responsibilities include, but are not limited to, the following:</p><p><b>
Operational Support Activity (60%)</b></p><ul><li>
Configure and install Core, Metro and Edge network equipment with inter and intra-routing sessions. (E)</li><li>
Contribute to network troubleshooting resolution for routing and other service related issues. (E)</li><li>
Configure and support BGP peering sessions with external peers and customers. (E)</li><li>
Sales support, including meeting on site with members, phone consultations and developing scope of work plans for members. (E)</li></ul><p><b>
Network Engineering, Planning, and Project Activity (30%)</b></p><ul><li>
Recommend technologies and equipment to management for new network service requirements. Work with product development on new services to be carried on the Merit network. (E)</li><li>
Participate in network engineering planning and change review teams.</li><li>
Initiate data entry and create data management tracking processes. (E)</li><li>
Support network monitoring and resolution activities applicable to ongoing network maintenance and implementation efforts.</li></ul><p><b>
Miscellaneous (10%)</b></p><ul><li>
Establish group subject matter expertise in infrastructure platforms and back up and participate in knowledge transfers with team members.</li><li>
Provide operational/supplemental analysis and reporting as needed for operations, IT and finance partners.</li><li>
Participate in professional development activities to continually improve skills and knowledge in the areas of, networking services and customer service.</li></ul><p><b>
Other Duties</b></p><p>
Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p><b>
Supervisory Responsibility</b></p><p>
This position has no supervisory responsibilities.
</p><p><b>Work Environment</b></p><p>
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, cloud-based systems, and AV/teleconferencing software &amp; equipment.</p><p><b>
Physical Demands</b></p><p>
The physical demands described here are representative of those that must be met by an employee (with or without accommodations) to successfully perform the essential functions of this job.</p><p>
Employees must frequently work at computer stations, answer telephone calls, emails, and/or other forms of customer/client communication. Employees may on occasion be required to move items of various sizes and up to weights throughout the office or building.</p><h2 class="jobSectionHeader"><b>
Required Qualifications*</b></h2><p></p><ul><li>
Bachelor's Degree in Computer Science, Engineering, or related major, or equivalent combination of education and experience.</li><li>
Minimum of two (2) years of experience with network engineering infrastructure and/or field service engineering</li><li>
Hardware knowledge and problem solving skills are essential.</li><li>
Understanding of Network-based service monitoring and management tool experience with focus on trouble and service issue resolution</li><li>
Ability to work alone as an individual contributor.</li><li>
Experience with using diagnostic tools</li><li>
Ability to support ongoing network solutions and procedures for a statewide regional network that carries unified services to an educational, research and medical community.</li><li>
Excellent written, verbal, and interpersonal communication skills.</li><li>
Experience with technical tools, updating database software, Microsoft Word, Excel and Adobe Acrobat pro.</li><li>
Strong desire to provide exceptional service to the Merit community.</li><li>
Ability to contribute and collaborate effectively as a member of a highly-functioning and productive team.</li><li>
Be available to work overtime on short notice when required and participate in on-call duties.</li></ul><h2 class="jobSectionHeader"><b>
Desired Qualifications*</b></h2><p></p><ul><li>
Knowledge of Layer 2 technologies using cross platform switching fabrics.</li><li>
Valid certification CCNA/CCNP and/or JNCIA/JNCIS.</li><li>
Knowledge of LAN/WAN systems, networks and applications, including TCP/IP networking, sub-netting and routing protocols, multicast, IPv4, IPv6, VOIP and PBX experience desired.</li><li>
Ability to present solutions to team and community members.</li><li>
Optical network knowledge and experience.</li><li>
Public speaking and technical writing experience.</li><li>
Experience working with higher education, K-12 educational institutions, libraries, research institutions, governmental organizations, and other public sector non-profit organizations is a plus.</li></ul><h2 class="jobSectionHeader"><b>
Modes of Work</b></h2><p>
This is a full-time, hybrid position. Though the typical work schedule is 8am - 5pm, Monday through Friday for most staff, your work schedule will be determined with your supervisor and may change if necessary.</p><p><b>
During your 6-month probationary period, you will be required to work on-site for at least 3 days per week at Merit's office location:</b></p><p><b>
880 Technology Dr., Suite B</b></p><p><b>
Ann Arbor, MI 48108</b></p><p>
Following, working on-site will be required for a minimum of 2 days per week determined in partnership with your supervisor. In addition, ad-hoc on-site meetings and events may be needed with adequate notice provided.</p><p>
Positions that are eligible for hybrid or remote work modes are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.</p><p>
There may be some occasional work required outside of the established schedule, which may include evenings, weekends and holidays.
</p><p>Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.</p><p><b>
Travel</b></p><p>
Travel may be required.</p><h2 class="jobSectionHeader"><b>
Additional Information</b></h2><p><b>
Starting salary range is </b><b>$65,000-$70,000</b><b>, depending on experience and credentials.</b></p><p>
Enjoy comprehensive benefits that support your health, well-being, and future, including:</p><ul><li>
Full access to medical and dental insurance for you and your eligible dependents</li><li>
Generous 2:1 retirement matching to help you plan for your long-term goals</li><li>
Paid vacation, sick time, holidays, and additional paid time off to support work-life balance</li><li>
Access to a variety of well-being programs, resources, and campus perks</li><li>
Professional development opportunities and educational assistance to further your career</li><li>
And more, discover the complete benefits package at careers.umich.edu/benefits</li></ul><p>
If you have any other questions regarding this role, please contact [email protected].</p><h2 class="jobSectionHeader"><b>
U-M EEO Statement</b></h2><p>
The University of Michigan is an equal employment opportunity employer.</p></div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Job Opening ID</b></h3>
<div><p>276214</p>
</div></div><div><h3 class="jobSectionHeader"><b>Working Title</b></h3>
<div><p>Associate Network Engineer</p>
</div></div><div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
<div><p>Network Engineer Associate</p>
</div></div><div><h3 class="jobSectionHeader"><b>Work Location</b></h3>
<div><p>Ann Arbor Campus</p>
</div></div><p>Ann Arbor, MI</p>
<div><h3 class="jobSectionHeader"><b>Modes of Work</b></h3>
<div><p>Hybrid
</p></div></div><div><h3 class="jobSectionHeader"><b>Full/Part Time</b></h3>
<div><p>Full-Time</p>
</div></div><div><h3 class="jobSectionHeader"><b>Regular/Temporary</b></h3>
<div><p>Regular</p>
</div></div><div><h3 class="jobSectionHeader"><b>FLSA Status</b></h3>
<div><p>Nonexempt</p>
</div></div><div><h3 class="jobSectionHeader"><b>Organizational Group</b></h3>
<div><p>Affiliated It Orgs</p>
</div></div><div><h3 class="jobSectionHeader"><b>Department</b></h3>
<div><p>Merit Network</p>
</div></div><div><h3 class="jobSectionHeader"><b>Posting Begin/End Date</b></h3>
<div><p>4/13/2026 - 4/26/2026</p>
</div></div><div><h3 class="jobSectionHeader"><b>Salary</b></h3>
<div><p>$65,000.00 - $70,000.00</p>
</div></div><div><h3 class="jobSectionHeader"><b>Career Interest</b></h3>
<div><p>Information Technology</p></div></div></div>

Associate Network Engineer

Projecttech

<div><div><div><div><p><b>Location :</b> Riyadh, Saudi Arabia
<br>
<b>Industry:</b> Artificial Intelligence / Digital Solutions</p>
<p><b>Availability:</b> Immediate</p>
<p><b>Role Overview :
</b></p><p>We are looking for a Senior VoIP &amp; Network Engineer to design, deploy and operate the telephony backbone of an AI-driven voice platform.
<br>
The role focuses on enabling seamless interaction between customer telephony infrastructures and conversational AI systems, ensuring reliability, call quality and scalability across diverse environments.</p>
<p>This position requires a rare combination of <b>deep VoIP expertise and strong network engineering fundamentals</b>, with hands-on involvement in complex, real-world deployments.</p><br>
<p></p><p><b>Main Responsibilities</b></p>
<p><b>Voice Platform Connectivity</b></p>
<ul><li>Establish and manage SIP connectivity between AI voice services and customer telephony environments.</li>
<li>Design call flows supporting inbound, outbound and transferred calls across multiple systems.</li>
<li>Ensure uninterrupted interaction between AI agents and external callers.</li>
</ul><p><b>PBX System Integration</b></p>
<ul><li>Connect AI voice services to a wide range of PBX solutions, including both modern software-based platforms and legacy hardware systems.</li>
<li>Adapt integrations to heterogeneous customer environments, often lacking standardization or up-to-date documentation.</li>
</ul><p><b>Network Enablement for Voice Traffic</b></p>
<ul><li>Configure and troubleshoot network components to allow secure and stable SIP and RTP communication.</li>
<li>Address NAT traversal, firewall policies, port management and VPN connectivity.</li>
<li>Apply traffic prioritization mechanisms to preserve voice quality under load.</li>
</ul><p><b>Advanced Troubleshooting</b></p>
<ul><li>Perform low-level analysis of signaling and media traffic to identify complex voice issues.</li>
<li>Isolate and resolve audio degradation, call drops, registration failures and interoperability problems.</li>
<li>Determine whether issues originate from network infrastructure, PBX configuration or service provider layers.</li>
</ul><p><b>Voice Quality &amp; Performance Optimization</b></p>
<ul><li>Adjust codecs, buffers and media parameters to improve audio clarity and stability.</li>
<li>Monitor call performance indicators and continuously improve end-user experience.</li>
<li>Recommend technical changes to customer systems to meet platform performance standards.</li>
</ul><p><b>Knowledge Structuring &amp; Reusability</b></p>
<ul><li>Build reusable technical configurations and onboarding models for common PBX and SIP scenarios.</li>
<li>Formalize integration patterns to accelerate future deployments.</li>
<li>Produce clear internal documentation and troubleshooting references.</li>
</ul></div><div><div><div><div><b>Job Category: </b>Artificial Intelligence Digital Solutions
</div><div><b>Job Type: </b>Engineering
</div><div><b>Job Location: </b>Riyadh Saudi Arabia</div></div></div></div></div></div></div><p></p>

Senior VoIP & Network Engineer (SIP/PBX Integration)(J26-58)

Halan - حالا

<div>
 <p>
  <strong>
   Job Overview:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a
  <strong>
   Senior Network Security Engineer
  </strong>
  to ensure a reliable, secure, and efficient data
 </p>
 <p>
  communications network. In this role, you will be responsible for deploying, configuring,
 </p>
 <p>
  maintaining, and monitoring network infrastructure to support seamless operations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull;Support, configure, maintain, and upgrade network systems.
 </p>
 <p>
  &bull;Monitor security logs and firewalls to identify and mitigate threats.
 </p>
 <p>
  &bull;Ensure network security, connectivity, and performance optimization.
 </p>
 <p>
  &bull;Troubleshoot and Configure Cisco and Dell Switches (L2/L3), NAC solutions (Forti NAC),
 </p>
 <p>
  and firewalls (Palo Alto, FortiGate, Forcepoint).
 </p>
 <p>
  &bull;Implement and manage and operation Firewalls (Forcepoint, Palo Alto and FortiGate)
 </p>
 <p>
  &bull;Working with IP routing protocols: OSPF, EIGRP and BGP, configuring routing with
 </p>
 <p>
  automatic fail-over solutions between connections.
 </p>
 <p>
  &bull;Implement and Troubleshoot Remote Access Solutions: IPsec, SSL VPN.
 </p>
 <p>
  &bull;Implement and troubleshoot site to site VPNs between DC and Clients.
 </p>
 <p>
  &bull;Hardening Network devices according to PCI requirements.
 </p>
 <p>
  &bull;Remediate any vulnerabilities discovered related to network scans to match PCI DSS.
 </p>
 <p>
  &bull;Configure and manage WAF, LTM (F5), VPNs, and IPS/IDS solutions.
 </p>
 <p>
  &bull;Configuring various advanced WAF and ADC features (Profiles, monitors, Load balancing, HTTP Redirects, SSL offloading, Outbound data theft protection, DDOS Protection, Session persistence, Cloaking, iRules and Analytics polices).
 </p>
 <p>
  &bull;Manage user accounts, permissions, and network policies.
 </p>
 <p>
  &bull;Monitor system utilization, performance, and capacity planning.
 </p>
 <p>
  &bull;Configure and troubleshoot and Manage Cisco CUCM.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull;3 to 5 years of experience in network security.
 </p>
 <p>
  &bull;CCNP, NSE certifications are Plus
 </p>
 <p>
  &bull;Strong knowledge of EPP, PAM, EDR, and Sandbox technologies.
 </p>
 <p>
  &bull;A proactive and responsible professional with a strong problem-solving mindset.
 </p>
</div>


Senior Network Security Engineer

Almoayyed International Group - Kingdom of Bahrain

<p>We are seeking a skilled IT Network Engineer to support the ongoing operation, maintenance, and coordination of enterprise IT and network environments. The selected candidate will play a key role in ensuring reliable connectivity, system performance, and service continuity across multiple sites.</p><p><b>Key Responsibilities</b></p><ul><li>Perform day-to-day IT and network (IT/NW) operations</li><li>Manage and support network infrastructure across multiple locations</li><li>Administer and coordinate internet connectivity services</li><li>Configure, monitor, and troubleshoot SD-WAN environments</li><li>Handle LAN/WAN routing and switching operations</li><li>Conduct continuous network monitoring, incident management, and root cause analysis</li><li>Coordinate with ISPs, OEMs, and third-party vendors</li><li>Execute general IT and network support activities as required</li></ul><p><b>Qualifications &amp; Requirements</b></p><ul><li>Minimum 6 Months Experience</li><li>Bahraini national (<b>mandatory</b>)</li><li>Valid CCNA or equivalent IT certification</li><li>Proven hands-on experience in enterprise networking environments</li><li>Strong knowledge of SD-WAN, routing, and switching technologies</li><li>Ability to work independently in a customer-facing, on-site role</li><li>Strong communication skills with the ability to produce structured technical documentation</li></ul><p>Job Types: Full-time, Contract</p><p>Work Location: In person</p>

T Network Engineer – Bahraini Nationals Only

ZainTECH

<div>
 The Senior Network Engineer (L3) role at ZainTECH focuses on managing and optimizing cloud and network infrastructure across the MENA region. It is a hands-on, shift-based position in a multi-tenant environment, requiring strong technical expertise and a customer-focused approach.
 <br/>
 <br/>
 The engineer acts as a key escalation point for complex network issues, ensuring high availability, performance, and security. They also collaborate with teams to improve services, share knowledge, and deliver reliable network solutions to enterprise customers.
 <br/>
 <br/>
 Responsibilities:
 <br/>
 <br/>
 Network Operations &amp; Support
 <br/>
 <br/>
 <ul>
  <li>
   Troubleshoot, diagnose, and resolve customer incidents and change requests across network and security environments
  </li>
  <li>
   Operate within a shift-based support model to ensure continuous service availability
  </li>
  <li>
   Maintain high standards of ticket management with accurate updates and SLA adherence
  </li>
  <li>
   Provide clear, timely communication to customers and internal stakeholders
   <br/>
   <br/>
  </li>
 </ul>
 Technician Escalation &amp; Expertise
 <br/>
 <br/>
 <ul>
  <li>
   Act as the L3 escalation point for complex network issues, supporting L1 and L2 engineers
  </li>
  <li>
   Provide technical guidance to resolve advanced networking and security challenges
  </li>
  <li>
   Manage and follow up on vendor support cases (TAC) to ensure timely resolution
  </li>
  <li>
   Support implementation activities including upgrades, patches, and configuration changes
   <br/>
   <br/>
  </li>
 </ul>
 Network Security &amp; Infrastructure Management
 <br/>
 <br/>
 <ul>
  <li>
   Manage and troubleshoot firewall platforms (FortiGate, Cisco ASA, Palo Alto)
  </li>
  <li>
   Support and optimize VPN solutions (SSL VPN, IPSec, MFA/2FA)
  </li>
  <li>
   Configure and maintain Web Application Firewalls (WAF) and load balancers (Kemp, FortiADC)
  </li>
  <li>
   Perform firewall rule reviews, security audits, and policy optimization
   <br/>
   <br/>
  </li>
 </ul>
 Cloud &amp; Network Technologies
 <br/>
 <br/>
 <ul>
  <li>
   Support networking within public cloud environments (Azure preferred)
  </li>
  <li>
   Troubleshoot hybrid connectivity between cloud and on-premise environments
  </li>
  <li>
   Apply strong understanding of network protocols, OSI model, and packet flow analysis
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5-8+ years of experience in network engineering or managed services environments
  </li>
  <li>
   Proven experience in L3 support and escalation handling
  </li>
  <li>
   Strong hands-on experience in network security and infrastructure support
  </li>
  <li>
   CCNP (minimum requirement)
  </li>
  <li>
   Firewall vendor certifications (Fortinet, Palo Alto, etc.) are desirable
  </li>
  <li>
   Public cloud certifications (Azure preferred) are an advantage
  </li>
 </ul>
</div>


Senior Network Engineer

<div>
 <p>
  We are currently looking for a
  <strong>
   Senior Network Engineer
  </strong>
  to join our team and play a key role in designing, managing, and optimizing a complex enterprise network environment.
 </p>
 <p>
  🔹
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  &bull; Design and implement scalable, high-availability network architectures
 </p>
 <p>
  &bull; Manage and maintain network infrastructure (routers, switches, firewalls, VPNs)
 </p>
 <p>
  &bull; Monitor network performance and ensure stability and reliability
 </p>
 <p>
  &bull; Troubleshoot and resolve network issues in a timely manner
 </p>
 <p>
  &bull; Perform system upgrades, patches, and configuration changes
 </p>
 <p>
  &bull; Collaborate with cross-functional IT teams to enhance network performance
 </p>
 <p>
  &bull; Ensure compliance with security standards and best practices
 </p>
 <p>
  &bull; Create and maintain technical documentation and network diagrams
 </p>
 <p>
  🔹
  <strong>
   What We&rsquo;re Looking For:
  </strong>
 </p>
 <p>
  &bull; 5+ years of experience in network engineering within enterprise environments
 </p>
 <p>
  &bull; Strong knowledge of TCP/IP, BGP, OSPF, and MPLS
 </p>
 <p>
  &bull; Hands-on experience with vendors such as Fortinet, Juniper, Palo Alto, or Arista
 </p>
 <p>
  &bull; Experience with VPN technologies and network security practices
 </p>
 <p>
  &bull; Familiarity with monitoring and troubleshooting tools
 </p>
 <p>
  &bull; ITILv4 Foundation certification is a plus
 </p>
 <p>
  &bull; Strong analytical and problem-solving skills
 </p>
 <p>
  &bull; Excellent communication and teamwork abilities
 </p>
</div>


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