new accounts representative

Guaranty Bank & Trust (TX)

<div>About the Role:
<div>
Imagine working somewhere that offers more than a steady paycheck; a place where you have ownership, employees are celebrated and growth is encouraged, both personally and professionally. At Guaranty Bank &amp; Trust, we improve the financial well-being of our customers while delivering a &quot;Raving Fans&quot; experience, both for customers and employees.
</div><div>We are eager to welcome you as a new Personal Banker to our team who will help us continue to drive change, create a fun and inclusive work environment while bringing creative and open- minded ideas to our people experience through the lens of our core values.</div><div></div><div><b><br>
Join the Guaranty Bank and Trust Team!</b></div><div>
Are you ready to embark on a thrilling career in the banking industry? At Guaranty Bank and Trust, we're more than just a bank&mdash;we're a community of passionate individuals dedicated to making a positive impact. From personalized service to active community involvement, we support our neighbors in meaningful ways, and we want you to be a part of this incredible journey.</div><div><b>
Why Choose Us?</b><br>
Founded in 1913, Guaranty Bank &amp; Trust has been serving its community with a mission that goes beyond financial transactions, focusing on building bridges, nurturing growth, and ensuring a brighter future. Recognized for its excellence, Guaranty Bank &amp; Trust has been named one of the &ldquo;Best 100 Companies to Work for in Texas&rdquo; by Texas Monthly Magazine for thirteen consecutive years and has earned a 5-star rating from Bauer Financial, Inc.</div><div><b>
Exciting Opportunities Await</b></div><div>
At Guaranty Bank and Trust, we believe in taking care of our team just as well as we take care of our customers. Enjoy competitive pay, comprehensive benefits, and ample Paid Time Off (PTO) to ensure your work-life balance. But that's not all! We prioritize on-the-job training and continued educational opportunities so your career can flourish.</div><div>
We are currently searching for the right person to join our team as a <b>Full-Time Teller/New Accounts Representative</b>. This position combines both traditional Teller and New Account duties for a more wholistic experience for our customers.</div><div>
Our Company&rsquo;s culture supports customers in achieving their financial goals and dreams.</div><div></div><div><b><br>
DUTIES AND RESPONSIBILITIES:</b></div><div></div><div><b><br>
This position will train in Teller duties first and then train in opening new accounts. Below are the duties of each position.</b></div><div></div><div><b><br>
Teller</b></div><ul><li>
Handle cash transactions and make appropriate decisions regarding negotiable instrument transactions, including verifying cash and endorsements, receiving proper identification and ensuring validity, and identifying counterfeit currency and fraudulent checks.</li><li>
Balance ATMs, all cash on hand, drawer activities, and totals on a daily basis. Ensure all cash and coin is secured in accordance with bank policy when not in use.</li><li>
Consolidate and balance daily transactions.</li><li>
Performing transactions such as accepting deposits, process loan payments, cashing checks, and issuing money orders and cashier&rsquo;s checks</li></ul><div><b>
New Accounts</b></div><ul><li>
Working with customers and prospects to build loyalty and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs</li><li>
Opening new accounts, including consumer and business accounts</li><li>
Taking ownership of the customer experience including on-boarding and resolving service issues</li><li>
Conducting some outbound sales activities such as meeting with local businesses and attending community events to establish visibility in the community and drive business to the bank</li><li>
Connecting customers to the appropriate loan, mortgage, treasury management, or investment specialists that can help them with specialized financial needs</li><li>
Contacting new customers by phone to follow up to ensure customer satisfaction, resolve issues, and address any additional financial needs based on the customer&rsquo;s financial priorities.</li></ul><div><b>
Combined</b></div><ul><li>
Engaging customers in the lobby and the phone to assist, educate, and train them on how to conduct transactions through self-service technologies</li><li>
Complying with privacy policies and procedures to maintain customer confidentiality and information protection</li><li>
Complying with all federal, state and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures</li><li>
Completing and passing all required regulatory compliance training as assigned.</li><li>
Perform any additional duties and tasks assigned by management.</li></ul><br>
<div></div>
About You:
<div><b>
QUALIFICATIONS &amp; SKILLS:</b></div><ul><li>
Displays passion, commitment and drive to deliver an experience that improves our customer's financial lives</li><li>
Excellent communication skills that build customer relationships based on trust</li><li>
Strong critical thinking and problem-solving skills to meet our customer's needs</li><li>
Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to change</li><li>
Ability to collaborate with others to achieve shared goals</li><li>
Proficient in Microsoft Office</li><li>
Ability to work location hours, including some evenings and Saturdays.</li></ul><div><b>
EDUCATION, EXPERIENCE, &amp; LICENSES:</b></div><ul><li>
High school degree or higher- required</li><li>
Minimum 1 year of Teller or New Accounts experience- preferred</li><li>
Minimum 1 year of cash-handling and customer service experience- required</li></ul><div><b>
WORK SCHEDULE:</b> Monday-Friday 8am-5pm, occassionally 9am-6pm on Fridays, occassionally Saturdays from 8:45am-12pm.</div><div></div><div><b><br>
WORK LOCATION: </b>Guaranty Bank &amp; Trust in Commerce, TX. <b>Must live within 30 minutes of the bank's location listed below.</b></div><div>
Address:</div><div>
1108 Park St, Commerce, TX 75428</div><div></div><div><b><br>
PHYSICAL DEMANDS:</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><p><br>
While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.</p><p>
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.</p><p>
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.</p>
What We Offer:
<div><b>
COMPENSATION &amp; BENEFITS:</b> Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!</div><div></div><div><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></div><div></div><div><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></div><div></div><div><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></div></div>

Teller/New Accounts Representative

Glacier Bancorp

<div><b>About The Role</b><div><br>
Imagine working somewhere that offers more than a steady paycheck; a place where you have ownership, employees are celebrated and growth is encouraged, both personally and professionally. At Guaranty Bank &amp; Trust, we improve the financial well-being of our customers while delivering a &quot;Raving Fans&quot; experience, both for customers and employees.
</div><div>We are eager to welcome you as a new Personal Banker to our team who will help us continue to drive change, create a fun and inclusive work environment while bringing creative and open- minded ideas to our people experience through the lens of our core values.</div><div></div><div><b><br>
Join the Guaranty Bank and Trust Team!</b></div><div>
Are you ready to embark on a thrilling career in the banking industry? At Guaranty Bank and Trust, we're more than just a bank&mdash;we're a community of passionate individuals dedicated to making a positive impact. From personalized service to active community involvement, we support our neighbors in meaningful ways, and we want you to be a part of this incredible journey.</div><div><b>
Why Choose Us?</b><br>
Founded in 1913, Guaranty Bank &amp; Trust has been serving its community with a mission that goes beyond financial transactions, focusing on building bridges, nurturing growth, and ensuring a brighter future. Recognized for its excellence, Guaranty Bank &amp; Trust has been named one of the &ldquo;Best 100 Companies to Work for in Texas&rdquo; by Texas Monthly Magazine for thirteen consecutive years and has earned a 5-star rating from Bauer Financial, Inc.</div><div><b>
Exciting Opportunities Await</b></div><div>
At Guaranty Bank and Trust, we believe in taking care of our team just as well as we take care of our customers. Enjoy competitive pay, comprehensive benefits, and ample Paid Time Off (PTO) to ensure your work-life balance. But that's not all! We prioritize on-the-job training and continued educational opportunities so your career can flourish.</div><div>
We are currently searching for the right person to join our team as a <b>Full-Time Teller/New Accounts Representative</b>. This position combines both traditional Teller and New Account duties for a more wholistic experience for our customers.</div><div>
Our Company&rsquo;s culture supports customers in achieving their financial goals and dreams.</div><div></div><div><b><br>
DUTIES AND RESPONSIBILITIES:</b></div><div></div><div><b><br>
This position will train in Teller duties first and then train in opening new accounts. Below are the duties of each position.</b></div><div></div><div><b><br>
Teller</b></div><ul><li>
Handle cash transactions and make appropriate decisions regarding negotiable instrument transactions, including verifying cash and endorsements, receiving proper identification and ensuring validity, and identifying counterfeit currency and fraudulent checks.</li><li>
Balance ATMs, all cash on hand, drawer activities, and totals on a daily basis. Ensure all cash and coin is secured in accordance with bank policy when not in use.</li><li>
Consolidate and balance daily transactions.</li><li>
Performing transactions such as accepting deposits, process loan payments, cashing checks, and issuing money orders and cashier&rsquo;s checks</li></ul><div><b>
New Accounts</b></div><ul><li>
Working with customers and prospects to build loyalty and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs</li><li>
Opening new accounts, including consumer and business accounts</li><li>
Taking ownership of the customer experience including on-boarding and resolving service issues</li><li>
Conducting some outbound sales activities such as meeting with local businesses and attending community events to establish visibility in the community and drive business to the bank</li><li>
Connecting customers to the appropriate loan, mortgage, treasury management, or investment specialists that can help them with specialized financial needs</li><li>
Contacting new customers by phone to follow up to ensure customer satisfaction, resolve issues, and address any additional financial needs based on the customer&rsquo;s financial priorities.</li></ul><div><b>
Combined</b></div><ul><li>
Engaging customers in the lobby and the phone to assist, educate, and train them on how to conduct transactions through self-service technologies</li><li>
Complying with privacy policies and procedures to maintain customer confidentiality and information protection</li><li>
Complying with all federal, state and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures</li><li>
Completing and passing all required regulatory compliance training as assigned.</li><li>
Perform any additional duties and tasks assigned by management.</li></ul><br>
<div></div>
<br>
<b>About You</b><div><b><br>
QUALIFICATIONS &amp; SKILLS:</b></div><ul><li>
Displays passion, commitment and drive to deliver an experience that improves our customer's financial lives</li><li>
Excellent communication skills that build customer relationships based on trust</li><li>
Strong critical thinking and problem-solving skills to meet our customer's needs</li><li>
Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to change</li><li>
Ability to collaborate with others to achieve shared goals</li><li>
Proficient in Microsoft Office</li><li>
Ability to work location hours, including some evenings and Saturdays.</li></ul><div><b>
EDUCATION, EXPERIENCE, &amp; LICENSES:</b></div><ul><li>
High school degree or higher- required</li><li>
Minimum 1 year of Teller or New Accounts experience- preferred</li><li>
Minimum 1 year of cash-handling and customer service experience- required</li></ul><div><b>
WORK SCHEDULE:</b> Monday-Friday 8am-5pm, occassionally 9am-6pm on Fridays, occassionally Saturdays from 8:45am-12pm.</div><div></div><div><b><br>
WORK LOCATION: </b>Guaranty Bank &amp; Trust in Commerce, TX. <b>Must live within 30 minutes of the bank's location listed below.</b></div><div>
Address:</div><div>
1108 Park St, Commerce, TX 75428</div><div></div><div><b><br>
PHYSICAL DEMANDS:</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><p><br>
While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.</p><p>
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.</p><p>
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.</p><br>
<br>
<b>What We Offer</b><div><b><br>
COMPENSATION &amp; BENEFITS:</b> Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!</div><div></div><div><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></div><div></div><div><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></div><div></div><div><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></div></div>

Mountain Pacific Bank

<div><p>Mountain Pacific Bank is looking for a full-time <b>New Accounts Representative</b> to join our team in Ballard.</p><p>
Recognized by the Independent Community Bankers Association (ICBA) as one of the <b>Best Community Banks to Work For</b>, Mountain Pacific Bank is committed to fostering a positive work environment, providing opportunities for professional development, and promoting a culture of inclusion, empowerment, and community engagement.</p><p>
Started by 17 local business and outstanding community leaders, Mountain Pacific Bank is a Community Bank dedicated to serving Whatcom, Skagit, Snohomish, and King Counties. An equally important part of our plan is to reinvest in the community with resources, time and talents.</p><p><b><br>
Your Role</b></p><p>
This position is responsible for assisting customers in their selection of various bank products and financial services, opening, and closing accounts and safe boxes, performing various branch clerical duties, and promoting business by building and maintaining good customer relations. Also, providing back up as a teller by performing the following duties.</p><p><b>
Essential Responsibilities</b></p><p>
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.</p><ul><li>
Builds and maintains strong customer relationships with all customers and prospective customers through established customer service and sales standards.</li><li>
Develops and maintains knowledge of bank products and services.</li><li>
Maintains confidentiality when handling customer requests and transactions.</li><li>
Maintains basic knowledge and ensures compliance with applicable regulatory requirements and internal policies and procedures.</li><li>
Opens new consumer and business accounts including Certificate of Deposits and Safe Deposit Boxes.</li><li>
Performs account maintenance, such as signer changes, address changes and basic IRA transactions.</li><li>
Conducts routine New Account Follow-up calls to build customer relationships and uncover customer needs.</li><li>
Performs consistent customer follow-up to resolve New Account Exceptions.</li><li>
Performs CD Maturity calls and CD maintenance.</li><li>
Identifies referral opportunities and makes relevant referrals to other lines of business.</li><li>
Backs up teller duties including transaction processing.</li><li>
Collaborates with Branch Manger to help plan monthly branch sales meetings and run in-branch promotions.</li><li>
Performs other related duties as assigned.</li></ul><p></p><p><b><br>
What You'll Bring</b></p><ul><li>
Exceptional customer service skills with ability to exhibit professionalism and respond to customers&rsquo; needs, questions, and concerns in an accurate, effective, and timely manner.</li><li>
Troubleshooting and problem-solving skills.</li><li>
Strong attention to detail.</li><li>
Ability to multi-task and be flexible to changing priorities while possessing strong time management and organizational skills.</li><li>
Excellent interpersonal and written/verbal communication skills demonstrating the ability to communicate effectively and clearly in a variety of settings, formats, and audiences; with the ability to read, write, speak, and understand English well.</li><li>
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.</li><li>
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.</li><li>
Proficient knowledge of Microsoft Office programs.</li></ul><p></p><p><b><br>
Required Education and Experience</b></p><ul><li>
High school diploma or GED equivalent.</li><li>
One to two years related experience and/or training</li><li>
Equivalent combination of education, training and experience may be considered.</li></ul><p><b>
Physical Demands</b></p><p>
While performing the duties of this job, the employee is constantly required to remain in a stationary position and operate a computer and other office productivity machinery, such as a multi-line telephone, copy machine, scanner, fax, and computer printer. The employee needs to frequently communicate with internal and external contacts and move about inside the branch to access file cabinets, office machinery, etc. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus and ability to see color. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p><b>
Work Environment</b></p><ul><li>
Climate controlled business office environment.</li><li>
Ability to work in artificial light for extended periods of time.</li><li>
Noise level is usually moderate.</li><li>
Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent interruptions during the day.</li><li>
This is a full-time position: Monday through Friday; 40 hours per week.</li><li>
Work requires regular attendance, punctuality, and adherence to agreed-upon schedule with willingness to work a flexible and/or rotating schedule and/or extended hours, as needed.</li></ul><p></p><p><b><br>
Travel Required</b></p><ul><li>
Minimal (5%-10%) local, non-overnight travel.</li></ul><p><b>
Other Duties</b></p><p>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</p><p><i>
Mountain Pacific Bank is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [&ldquo;protected class&rdquo;] including, but not limited to: veteran status, uniform service member status, race, color, age, religion, sex, national origin, physical or mental disability or any other protected class under federal, state or local law.</i></p><p><i>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</i></p><p></p><p><br>
Job Type: Full-time in person</p><p>
Pay: $22.00 - $27.00 per hour</p><p><b>
Benefits:</b></p><ul><li>
Bonus Opportunity (based on company and individual performance)</li><li>
401(k) with matching contribution</li><li>
Comprehensive medical, dental, and vision insurance with 100% of employee base premiums covered.</li><li>
Healthcare and Dependent Care Flexible Spending Account</li><li>
Minimum of 10 paid vacation days per year*, with minimum of 15 paid vacation days after 1 year of employment.</li><li>
2 additional PTO days annually**</li><li>
11 paid holidays</li><li>
8 hours of paid sick time per month*</li><li>
Paid Life, AD&amp;D, and Long-Term Disability insurance</li><li>
Employee assistance program</li><li>
Referral program</li><li>
Tuition reimbursement</li><li>
Mountain Pacific Bank account and loan perks</li><li>pro-rated from start date and/or hours worked</li></ul>
**granted every January 1st</div>

New Accounts Representative I

Bank of Ann Arbor

<div>Description:<p><br>
</p><p>Responsible for building long-term relationships with new and existing clients in-person and by phone. Work to understand client's financial needs and consultatively address by making appropriate product recommendations or referring the client to an internal financial partner. Manage relationships within the branch and deliver superior quality service in-person or by phone such that client needs are met on a consistent, positive basis. Support all daily operations of the branch, including timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned.</p><p><b>
Responsibilities:</b></p><ul><li>
Develops a full customer banking relationship by consulting with new and existing bank customers to review and expand their banking relationship using all applicable bank products and services; serves as a primary contact for customers for all of their banking needs.</li><li>
Provides superior customer service by welcoming clients in a warm, friendly manner, and assisting them with their specific banking products and service&rsquo;s needs.</li><li>
Opens and processes new demand and time deposit accounts which include: personal and business checking accounts, passbook savings accounts, IRA&rsquo;s, Certificates of Deposit and money market accounts.</li><li>
Accepts loan applications for bank line of credit products, including checking account overdraft protection, unsecured lines of credit, and installment loans.</li><li>
Obtains appropriate identification from customers to ensure accounts are properly opened according to bank security procedures, prepares signature cards, and inputs information into bank system.</li><li>
Orders checks using online system and issues ATM and VISA check cards according to procedure.</li><li>
Will be responsible for processing their own customer transactions (deposits, check cashing, etc.) and may serve as a back up to the teller staff; adheres to all transaction processing requirements and policies when serving in this capacity.</li><li>
Assumes additional responsibilities as required.</li></ul>
Requirements:<p><br>
</p><ul><li>Three years previous experience as a new accounts representative or other relevant banking position.</li><li>
Sales orientation. Possesses the ability and desire to anticipate customers&rsquo; needs to offer and sell the appropriate banking products to customers.</li><li>
Proficient computer skills, which includes the ability to use a keyboard, ten-key pad and basic capability to access information contained within bank wide systems.</li><li>
Excellent customer service and communication skills, with the ability to interact with a variety of bank clients.</li><li>
Associate&rsquo;s degree or equivalent combination of education and experience.</li></ul></div>

Relationship Banker

Pinnacle Bank

<div><div><div><div><div><b>GENERAL SUMMARY</b>:</div><div>
Provides quality service by assisting customers accurately and efficiently, and develops long term customer relationships. Oversees the receiving and paying of money to bank customers, and ensures that accurate record keeping of deposits and withdrawals, negotiable instruments, and other bank transactions is maintained. Performs a broad variety of customer service and sales activities, such as assisting walk-in customers as well as telephone customers with account problems and questions. Performs duties, which include selling and opening new accounts, closing accounts, and advising customers on all bank services.</div><div>
</div><div>
<b>RESPONSIBILITIES AND DUTIES</b>:</div><div>
<ul><li> Performs all regular teller duties including accepting deposits, cashing checks, and perform various customer service-related duties.</li></ul>
<ul><li> Prepares holds on deposits.</li></ul>
<ul><li> Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary.</li></ul>
<ul><li> Performs operational duties as required, which may include: vault operations, ordering and shipping cash, ATM settlement, research teller differences, and completing various reports.</li></ul>
<ul><li> Responsible for opening and closing individual and commercial deposit accounts. Must obtain appropriate BSA information and business documents for account opening.</li></ul>
<ul><li> Prepares all paperwork and assists the customer in signing the documents.</li></ul>
<ul><li> Strives to achieve sales goals by being a knowledgeable resource on products and services available to customers.</li></ul>
<ul><li> Performs various customer service duties:<ul>
<li><i>Answering phone calls and assisting walk-in customers, initiating customer research.</i>
</li><li><i>Processing check orders, closing accounts .</i>
</li><li><i>Processing customer account printouts.</i>
</li><li><i>Sorting daily mail.</i>
</li><li><i>Assisting with NSF, Non-post, and collections.</i>
</li><li><i>Assisting customer with Safe Deposit Boxes</i>
</li><li><i>Deposit verification for credit purposes.</i>
</li> </ul></li></ul><ul><li>Responsible for maintaining customer accounts including deposit accounts, CDs, Health Savings Accounts, IRAs, and other retail banking products.</li></ul>
<ul><li> Performs other related duties as assigned by management.</li></ul>
<ul><li> Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends)</li></ul>
</div><div>
</div><div><b>KNOWLEDGE, SKILL, AND ABILITIES</b>:</div><ul>
<li>Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes. Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.</li>
<li>Knowledge of general banking principles and banking regulations and a willingness to participate in educational opportunities.</li>
<li>Skill in communicating with clients and co-workers in courteous and professional manner.</li>
<li>Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier</li>
<li>Skills in effectively listening to customers and making appropriate referrals</li>
<li>Ability to maintain a high level of confidentiality.</li>
<li>Ability to perform customer service duties and provides leadership and guidance to subordinate members of the department in the areas of phone and in-person inquiries, conducting customer research, cash and check handling, and effectively making appropriate customer referrals to other bank staff.</li>
<li>Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank&rsquo;s goals of meeting the customers needs is being met.</li>
<li>Ability to demonstrate accuracy and efficiency in a fast-paced environment.</li>
<li>Ability to function as a team player.</li>
<li>Ability to perform any other duties/projects as assigned by management.</li>
</ul><div>
</div><div><b>EDUCATION AND EXPERIENCE</b>:</div><ul>
<li>High school graduate or equivalent.</li>
<li>A minimum of 24 months of prior banking experience is generally expected.</li>
<li>Cash handling and customer contact experience preferred.</li>
</ul><div>
<br>
<b>PHYSICAL REQUIREMENTS</b>:<br>
﻿
﻿
</div><div></div><div>NOTE:<b> </b>The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of person so classified.</div></div></div></div><p>
</p><div><div><div>Operating hours Monday through Friday 7:45am - 5:30pm. Rotating Saturdays 8:45am - 12:00pm.</div></div>
</div><p>About Pinnacle Bank/Bank of Colorado
</p><div><div>We take pride in our heritage as a family-owned, community bank. Our commitment to our customers and community is at the forefront of how we do business.<br>
<br>
We are a Nebraska-based banking organization founded in 1938 in Palmer, Nebraska. Today, we have branches in Arizona, Colorado, Kansas, Missouri, Nebraska, New Mexico, Texas and Wyoming.<br>
<br>
As we grow, our commitment to our customers and community remains as strong as ever. We specialize in building lasting banking relationships with the businesses, farms and families we serve. We also prioritize taking an active role in our communities through charitable giving and volunteering.<br>
<br>
At Pinnacle Bank, we are ready to help your company with business checking and savings accounts, commercial loans and lines of credit and treasury management services.<br>
<br>
We also offer personal banking services, including accounts, mortgages, personal loans and technology products.<br>
<br>
We offer fair and competitive compensation as well as bonus based on an employee's years of service and possible discretionary merit bonuses. Employees also have the opportunity to participate in the Bank incentive programs based on charter/branch guidelines. Other benefits include:</div><div><ul>
<li>8 paid holidays*</li>
<li>17 PTO days each year for the first five years of employment.*</li>
<li>After five years, 22 PTO days each year.*</li>
<li>After ten years, 27 PTO days each year.*</li>
<li> Employees must also complete the 90-day introductory period prior to accruing PTO.*</li>
<li>New employees will receive 16 hours of paid sick time upon their hire date.*</li>
<li>Health, dental, prescription drug card, vision, and voluntary life insurance plans</li>
<li>Health Savings Account with employer contributions</li>
<li>Flexible medical and dependent care spending plans</li>
<li>Parental Leave after one year of full-time employment</li>
<li>401K plan after 3 months and start of next quarter with employer contributions and profit sharing</li>
<li>Free checking account and basic printed checks</li>
<li>Free safe deposit box</li>
<li>$50,000 group term life insurance</li>
<li>Long term disability insurance</li>
<li>Employee Assistance Program</li>
<li>Educational Assistance</li>
</ul></div><div><b>*</b>Paid holidays and paid time off benefits are not applicable for employees that are fully commissioned.<br>
<br>
<i>We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at </i><i>personnel@pinnbank.com</i><i> or by phone at 402-697-8666 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. For more information, view the </i><i>[EEO KNOW YOUR RIGHTS] </i><i>and </i><i>[PAY TRANSPARENCY STATEMENT]</i><i>.</i></div></div></div><p></p>

Teller/New Accounts

<div><div><div><div><div><b>GENERAL SUMMARY</b>:</div><div>
Provides quality service by assisting customers accurately and efficiently, and develops long term customer relationships. Oversees the receiving and paying of money to bank customers, and ensures that accurate record keeping of deposits and withdrawals, negotiable instruments, and other bank transactions is maintained. Performs a broad variety of customer service and sales activities, such as assisting walk-in customers as well as telephone customers with account problems and questions. Performs duties, which include selling and opening new accounts, closing accounts, and advising customers on all bank services.</div><div>
</div><div>
<b>RESPONSIBILITIES AND DUTIES</b>:</div><div>
<ul><li> Performs all regular teller duties including accepting deposits, cashing checks, and perform various customer service-related duties.</li></ul>
<ul><li> Prepares holds on deposits.</li></ul>
<ul><li> Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary.</li></ul>
<ul><li> Performs operational duties as required, which may include: vault operations, ordering and shipping cash, ATM settlement, research teller differences, and completing various reports.</li></ul>
<ul><li> Responsible for opening and closing individual and commercial deposit accounts. Must obtain appropriate BSA information and business documents for account opening.</li></ul>
<ul><li> Prepares all paperwork and assists the customer in signing the documents.</li></ul>
<ul><li> Strives to achieve sales goals by being a knowledgeable resource on products and services available to customers.</li></ul>
<ul><li> Performs various customer service duties:<ul>
<li><i>Answering phone calls and assisting walk-in customers, initiating customer research.</i>
</li><li><i>Processing check orders, closing accounts .</i>
</li><li><i>Processing customer account printouts.</i>
</li><li><i>Sorting daily mail.</i>
</li><li><i>Assisting with NSF, Non-post, and collections.</i>
</li><li><i>Assisting customer with Safe Deposit Boxes</i>
</li><li><i>Deposit verification for credit purposes.</i>
</li> </ul></li></ul><ul><li>Responsible for maintaining customer accounts including deposit accounts, CDs, Health Savings Accounts, IRAs, and other retail banking products.</li></ul>
<ul><li> Performs other related duties as assigned by management.</li></ul>
<ul><li> Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends)</li></ul>
</div><div>
</div><div><b>KNOWLEDGE, SKILL, AND ABILITIES</b>:</div><ul>
<li>Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes. Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.</li>
<li>Knowledge of general banking principles and banking regulations and a willingness to participate in educational opportunities.</li>
<li>Skill in communicating with clients and co-workers in courteous and professional manner.</li>
<li>Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier</li>
<li>Skills in effectively listening to customers and making appropriate referrals</li>
<li>Ability to maintain a high level of confidentiality.</li>
<li>Ability to perform customer service duties and provides leadership and guidance to subordinate members of the department in the areas of phone and in-person inquiries, conducting customer research, cash and check handling, and effectively making appropriate customer referrals to other bank staff.</li>
<li>Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank&rsquo;s goals of meeting the customers needs is being met.</li>
<li>Ability to demonstrate accuracy and efficiency in a fast-paced environment.</li>
<li>Ability to function as a team player.</li>
<li>Ability to perform any other duties/projects as assigned by management.</li>
</ul><div>
</div><div><b>EDUCATION AND EXPERIENCE</b>:</div><ul>
<li>High school graduate or equivalent.</li>
<li>A minimum of 24 months of prior banking experience is generally expected.</li>
<li>Cash handling and customer contact experience preferred.</li>
</ul><div>
<br>
<b>PHYSICAL REQUIREMENTS</b>:<br>
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</div><div></div><div>NOTE:<b> </b>The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of person so classified.</div></div></div></div><p>
</p><div><div><div>Monday through Friday 8:15am - 5:15pm and rotating Saturday mornings</div></div>
</div><p>About Pinnacle Bank/Bank of Colorado
</p><div><div>We take pride in our heritage as a family-owned, community bank. Our commitment to our customers and community is at the forefront of how we do business.<br>
<br>
We are a Nebraska-based banking organization founded in 1938 in Palmer, Nebraska. Today, we have branches in Arizona, Colorado, Kansas, Missouri, Nebraska, New Mexico, Texas and Wyoming.<br>
<br>
As we grow, our commitment to our customers and community remains as strong as ever. We specialize in building lasting banking relationships with the businesses, farms and families we serve. We also prioritize taking an active role in our communities through charitable giving and volunteering.<br>
<br>
At Pinnacle Bank, we are ready to help your company with business checking and savings accounts, commercial loans and lines of credit and treasury management services.<br>
<br>
We also offer personal banking services, including accounts, mortgages, personal loans and technology products.<br>
<br>
We offer fair and competitive compensation as well as bonus based on an employee's years of service and possible discretionary merit bonuses. Employees also have the opportunity to participate in the Bank incentive programs based on charter/branch guidelines. Other benefits include:</div><div><ul>
<li>8 paid holidays*</li>
<li>17 PTO days each year for the first five years of employment.*</li>
<li>After five years, 22 PTO days each year.*</li>
<li>After ten years, 27 PTO days each year.*</li>
<li> Employees must also complete the 90-day introductory period prior to accruing PTO.*</li>
<li>New employees will receive 16 hours of paid sick time upon their hire date.*</li>
<li>Health, dental, prescription drug card, vision, and voluntary life insurance plans</li>
<li>Health Savings Account with employer contributions</li>
<li>Flexible medical and dependent care spending plans</li>
<li>Parental Leave after one year of full-time employment</li>
<li>401K plan after 3 months and start of next quarter with employer contributions and profit sharing</li>
<li>Free checking account and basic printed checks</li>
<li>Free safe deposit box</li>
<li>$50,000 group term life insurance</li>
<li>Long term disability insurance</li>
<li>Employee Assistance Program</li>
<li>Educational Assistance</li>
</ul></div><div><b>*</b>Paid holidays and paid time off benefits are not applicable for employees that are fully commissioned.<br>
<br>
<i>We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at </i><i>personnel@pinnbank.com</i><i> or by phone at 402-697-8666 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. For more information, view the </i><i>[EEO KNOW YOUR RIGHTS] </i><i>and </i><i>[PAY TRANSPARENCY STATEMENT]</i><i>.</i></div></div></div><p></p>

Cathay General Bancorp

People Drive Our Success
<br><br>
Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism. Together we can make a difference in the financial future of our communities.
<br><br>
Apply today!
<br><br>
<b>What our team members are saying:</b><br>
Video Clip 1
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Video Clip 2
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Video Clip 3
<br><br>
Learn more about us at cathaybank.com
<br><br>
GENERAL SUMMARY
<br><br>
Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process teller transactions and provide operational support. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. Follow regulations and bank security procedures to protect customers as well as minimize risk to the bank.
<br><br>
ESSENTIAL FUNCTIONS
<br><br>
New Accounts
<br><br>
<ul>
<li>Perform all aspects of new account opening procedures for all bank products/services.</li>
<li>Answer customer inquiries, make appropriate financial solutions and recommendations and assist with problem resolution.</li>
<li>Perform customer service functions such as check orders, change of address, return mail processing, supersede signature cards, and other account maintenance changes.</li>
<li>Maintain confidentiality of customer information as well as Bank proprietary information.</li>
</ul>
Sales & Service
<br><br>
<ul>
<li>Identify sales opportunities to cross-sell bank products and services to ensure customers’ financial goals are met.</li>
<li>Provide quality personalized customer service, maintain frequent customer contact to expand relationships and ensure customer retention.</li>
<li>Maintain open communication with Bank business partners and make referrals as appropriate (e.g. Financial Advisors, Mortgage Loan Originators, Commercial Lenders).</li>
<li>Proactively support branch new business promotions.</li>
</ul>
Operations
<br><br>
<ul>
<li>Perform deposits and withdrawal transactions.</li>
<li>Reconcile and balance teller cash drawer.</li>
<li>Process outgoing wires.</li>
<li>Essential functions of Safe Deposit box (e.g. entry, opening, maintenance).</li>
<li>Assist customers with problem resolution.</li>
<li>Assist in ATM balancing.</li>
<li>Detect and report fraudulent or suspicious activities by completing BSA reporting as required, Currency Transactions Reports or Monetary Instrument Reports.</li>
</ul>
QUALIFICATIONS
<br><br>
<ul>
<li>College degree in business, accounting or finance preferred, but not required</li>
<li>1-2 years of cash handling, customer service in a retail environment, or sales experience required. Banking experience is a plus.</li>
<li>Minimum 1 year new accounts, sales experience, or relevant banking experience, preferred.</li>
<li>Motivated to consistently provide our customers with excellent service and help them achieve their financial goals.</li>
<li>PC literate and typing proficient. Previous experience with data entry, 10-key, banking software, and Microsoft Word, Excel, PowerPoint and Outlook a plus.</li>
<li>Detail-oriented and organized – can multi-task, work well under pressure and follow through on commitments.</li>
<li>Excellent interpersonal, listening, and communication skills – can make personal connections, engage and educate the customer, ask open-ended questions, listen to establish trust and build lasting relationships.</li>
<li>Demonstrated ability to assess customer needs, provide appropriate solutions or recommendations, and optimize sales opportunities to new and existing customers</li>
<li>Ability to work independently and as part of team.</li>
<li>Ability to give and receive feedback to improve skills and job knowledge.</li>
<li>Able to work weekends and extended hours as required to meet business demands</li>
<li>Bilingual English/Chinese (Mandarin or Cantonese) preferred.</li>
<li>May obtain (optional) MLO (Mortgage Loan Originator) status to originate mortgage loans. Must possess an active registration or be eligible for registration under the Nationwide Licensing System & Registry (NMLS).</li>
<li>Able and willing to commute as required for business needs.</li>
</ul>
OTHER DETAILS
<br>$22.00 – $25.00 / hour
<br>Pay determined based on job-related knowledge, skills, experience, and location.
<br>This position may be eligible for incentive compensation.
<br><br>
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
<br><br>
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
<br><br>
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
<br><br>
<b>Click here to view the “Know Your Rights:</b> Workplace Discrimination is Illegal” Poster:
<br>Poster- English
<br>Poster- Spanish
<br>Poster- Chinese Traditional
<br>Poster- Chinese Simplified
<br><br>
Cathay Bank endeavors to make www.CathayBank.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Relationship Banker II

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