night auditor

Best Western InnSuites Tucson Foothills

<p><b>Job Overview</b><br/>Join our dynamic hospitality team as a Night Auditor, where you will be the vital link between guest services and hotel operations during overnight hours. This energetic role offers an exciting opportunity to ensure seamless guest experiences, maintain hotel security, and uphold the highest standards of hospitality management. As a Night Auditor, you will oversee front desk operations, handle guest inquiries, and perform financial reconciliations&mdash;all while creating a welcoming environment that encourages guest loyalty and satisfaction. Your proactive approach and attention to detail will help us deliver exceptional service around the clock.</p><p><b>Duties</b></p><ul><li>Greet guests warmly upon arrival and assist with check-in and check-out procedures, ensuring a smooth experience.</li><li>Manage multi-line phone systems with professionalism, providing accurate information and routing calls efficiently.</li><li>Conduct nightly audits of guest accounts, ensuring accuracy in billing and reservations while reconciling daily revenue reports.</li><li>Respond promptly to guest requests, complaints, or concerns with a positive attitude, demonstrating excellent customer service skills.</li><li>Maintain security by monitoring CCTV surveillance, conducting routine property inspections, and controlling access to the hotel premises during overnight hours.</li><li>Prepare detailed shift reports, incident logs, and financial documentation to ensure seamless communication with daytime staff.</li><li>Support guest relations by providing local information, hotel amenities details, and addressing special requests with enthusiasm.</li></ul><p><b>Qualifications</b></p><ul><li>Experience in hospitality management or hotel management roles, preferably with prior front desk or night audit experience.</li><li>Strong customer service skills combined with excellent phone etiquette and the ability to handle multi-line phone systems confidently.</li><li>Bilingual or multilingual abilities are highly desirable to serve diverse guests effectively.</li><li>Knowledge of hotel operations, guest services standards, and security protocols is essential for success in this role.</li><li>Exceptional attention to detail for financial reconciliation tasks and maintaining accurate records.</li><li>Ability to work independently during night shifts while managing multiple responsibilities efficiently.</li><li>Hospitality industry certifications or training are a plus but not mandatory. Embark on a rewarding journey where your energy fuels memorable guest experiences! We&rsquo;re dedicated to fostering a vibrant work environment that values your skills in hospitality management and guest relations&mdash;making every night shift an opportunity for excellence.</li></ul><p>Pay: $16.50 - $17.50 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>People with a criminal record are encouraged to apply</p><p>Work Location: In person</p>

Night Auditor

Q Hotels Management

<div><p>Are you a <b>night owl who enjoys a quiet work environment and keeping things organized?</b> SpringHill Suites by Marriott is looking for a dependable <b>Night Auditor</b> to keep our hotel running smoothly while the rest of the world sleeps.</p><p>
This role is the perfect mix of <b>guest service and behind-the-scenes operations</b>. You'll welcome late-arriving guests, help anyone who needs assistance overnight, and complete the nightly financial audit that prepares the hotel for the next day.</p><p>
If you're someone who <b>takes pride in doing things right, can work independently, and shows up when you're scheduled</b>, we'd love to meet you.</p><h3 class="jobSectionHeader"><b>
What You'll Do</b></h3><p>
Welcome late-night guests and provide friendly, professional service<br>
Handle check-ins, check-outs, and guest requests overnight<br>
Complete the hotel's nightly audit and balance daily transactions<br>
Run reports and prepare the property for the morning team<br>
Keep the lobby and front desk area clean and welcoming<br>
Monitor the property overnight and ensure a safe environment for guests<br>
Communicate important notes for the morning management team</p><h3 class="jobSectionHeader"><b>
What Makes a Great Night Auditor</b></h3><p>
Reliable and punctual - the overnight team counts on you<br>
Comfortable working <b>independently and staying productive overnight</b><br>
Friendly and professional with guests at all times<br>
Detail-oriented and organized<br>
Basic computer skills and willingness to learn hotel systems<br>
Previous hotel or customer service experience is helpful but not required</p><h3 class="jobSectionHeader"><b>
Schedule</b></h3><p>
This position works <b>overnight shifts ( 10:00 PM &ndash; 6:00 AM)</b>.<br>
Applicants must be comfortable working <b>overnights, weekends, and holidays</b> as needed.</p><h3 class="jobSectionHeader"><b>
Why Work at SpringHill Suites?</b></h3><p>
SpringHill Suites by Marriott is an all-suite hotel designed for travelers who want space to relax and recharge. Our team takes pride in creating a <b>welcoming, upbeat environment</b> for both guests and associates.</p><div>
As part of the <b>Marriott family</b>, associates may also enjoy:<br>
<ul><li>Travel discounts at Marriott hotels worldwide</li><li>A supportive and team-focused workplace</li><li>Opportunities to grow in hospitality</li></ul></div><p>
If you're someone who enjoys <b>quiet productivity, helping people, and keeping things running smoothly overnight</b>, we'd love to hear from you.</p></div>

Sagemont Hotels

<div><h2 class="jobSectionHeader"><b>At Hampton Inn &amp; Suites Banning-Beaumont, every team member plays a vital role in our mission to Soar to Success. As a Night Auditor, you provide the key to a smooth overnight operation &mdash; the Ground Control of our hospitality experience &mdash; ensuring every arrival and departure is smooth, memorable, and consistent with our Wings of Excellence standards.</b></h2><p>
Night Auditors serve as the first point of contact for guests and play a vital role in ensuring the smooth overnight operation of the hotel, handling guest accounts, and providing exceptional guest services during nighttime hours. This position upholds the Hotels&rsquo; commitment to hospitality excellence by delivering professional, friendly, and efficient service that embodies our brand values of ownership, accountability, and guest-first culture.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities Include:</b></h2><h3 class="jobSectionHeader"><b>
Guest Experience</b></h3><ul><li>
Greet all guests with warmth and professionalism upon arrival and departure.</li><li>
Perform late night check-ins and check-outs efficiently, accurately, and in accordance with brand and Hotel standards.</li><li>
Ensure guest satisfaction by anticipating needs and resolving issues promptly with empathy and discretion.</li><li>
Promote hotel amenities, local attractions and programs to enhance the guest experience.</li><li>
Handle all guest complaints or concerns professionally, escalating as needed to the Front Desk Manager or General Manager.</li></ul><h3 class="jobSectionHeader"><b>
Reservations &amp; Financial Transactions</b></h3><ul><li>
 Manage room assignments, rate verifications, and payment authorizations accurately in the Property Management System (PMS).</li><li>
 Assist with same-day reservations, group check-ins, and modifications as needed.</li><li>
 Perform nightly audits of guest accounts, ensuring accuracy and completeness of all financial transactions.</li><li>
 Balance daily revenue reports, including cash, credit, and other payment methods.</li><li>
 Prepare and distribute detailed reports for management review.</li>
 Ensure the front desk area is organized, clean, and welcoming for guests arriving or departing during night hours<br>
<li>
</li></ul><h3 class="jobSectionHeader"><b>
Communication &amp; Coordination</b></h3><ul><li>
Maintain clear communication with hotel departments via hotel channels.</li><li>
Document all key guest interactions, incidents, and shift details in the Front Desk Log per Hotels SOP.</li><li>
Respond promptly to calls, emails, and internal messages using approved communication systems.</li></ul><h3 class="jobSectionHeader"><b>
Compliance &amp; Brand Standards</b></h3><ul><li>
 Adhere to all Hotels policies, brand training, and safety procedures.</li><li>
 Maintain a clean, organized, and professional front desk workspace at all times.</li><li>
 Uphold confidentiality of guest and company information in accordance with data privacy laws and brand policies.</li></ul><h2 class="jobSectionHeader"><b>
Work Environment &amp; Schedule</b></h2><ul><li>
This position requires flexible availability, including weekends and holidays.</li><li>
This position works as one part of the Hotel team and shares in our culture.</li><li>
Uniform and appearance standards must be maintained at all times per the Hotels policy.</li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li>
 High school diploma or equivalent required; college coursework in hospitality preferred.</li><li>
 Minimum 1 year of front desk or night auditor experience (hotel experience strongly preferred).</li><li>
 Proficiency with PMS systems (Hilton OnQ/PEP preferred).</li><li>
 Excellent verbal and written communication skills.</li><li>
 Strong organizational skills and attention to detail.</li><li>
 Ability to multitask in a fast-paced environment while maintaining composure and professionalism.</li></ul><h2 class="jobSectionHeader"><b>
Sound Interesting? Apply today!</b></h2></div>

Hampton by Hilton

<p>Join our hospitality team as a Night Auditor, where your energy and attention to detail will ensure a smooth and welcoming overnight experience for our guests.</p><p>Shift hours are 11pm-7am. This is an overnight position.</p><p>Some weekend availability required.</p><p>Respond with resume or apply in person</p><p>Hampton Simpsonville</p><p>814 Aristocrat Ct</p><p>Simpsonville, KY</p><p>Pay: $14.00 - $15.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Work Location: In person</p>

Vintage Grand Hotel

<p>Discover unmatched elegance at Marriott Hotel Production City, Dubai, a five-star premium hotel offering club rooms and executive suites in the heart of Dubai Production City.</p><p>Designed for discerning travelers, the hotel blends world-class amenities with exceptional service, setting a new benchmark in hospitality. Indulge at every turn with multi-cuisine dining, a relaxed poolside bar, and an outdoor terrace featuring shisha, handcrafted beverages, and light bites. Rejuvenate at the full-service spa and salon or stay energized in the modern fitness center.</p><p>Spacious rooms and elegant suites combine contemporary design with superior comfort, ideal for short stays or extended retreats. Guests also enjoy a complimentary shuttle service to key Dubai attractions for a seamless stay. At Marriott Hotel Production City, Dubai, every detail is crafted to exceed expectations whether you&rsquo;re traveling for business, leisure, or a family getaway.</p><p><b>Job Summary</b></p><p>The Night Auditor (Finance) is responsible for ensuring the accuracy of all daily financial transactions, completing the end-of-day process, and maintaining proper audit controls. The role combines accounting responsibilities with front office operational support to ensure smooth overnight hotel operations.</p><p><b>Duties &amp; Responsibilities</b></p><p><b>Financial &amp; Audit Functions</b></p><ul><li>Post room charges and applicable taxes to guest accounts</li><li>Process guest charge vouchers and credit card transactions</li><li>Post guest purchase transactions not recorded by the front office cashier</li><li>Transfer charges and deposits to master accounts</li><li>Verify all account postings and balances for accuracy</li><li>Monitor coupon usage, discounts, and promotional programs</li><li>Track room revenues, occupancy percentages, and front office statistics</li><li>Prepare summaries of cash, cheque, and credit card activities</li><li>Summarize daily operational results for management review</li></ul><p><b>End-of-Day Procedures</b></p><ul><li>Prepare and execute end-of-day procedures</li><li>Run the end-of-day (EOD) process in the Property Management System (PMS)</li><li>Ensure all systems are balanced and closed correctly</li><li>Maintain proper audit documentation and reports</li></ul><p><b>Operational Support</b></p><ul><li>Understand and apply auditing, balancing, and account reconciliation principles</li><li>Operate PMS, computers, and front office equipment efficiently</li><li>Perform check-in and check-out procedures when required</li><li>Support overnight front office operations and guest requests</li></ul><p><b>Qualifications &amp; Skills</b></p><ul><li>Diploma or degree in Accounting, Finance, or Hospitality Management</li><li>1-2 years experience as a night auditor in a 5 star hotel.</li><li>Front Office background preferred.</li><li>Knowledge of PMS systems (Opera, Fidelio, Protel, etc.)</li><li>Strong numerical and analytical skills.</li><li>Attention to detail and high level of accuracy.</li><li>Good communication and problem-solving skills.</li><li>Ability to work night shifts.</li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 24 months</p>

DoubleTree by Hilton

<div>
 Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you&rsquo;ll love, please start your application today!
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  Compensation:
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 $14 hourly
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Peachtree Group

<div><p>The <b>Night Auditor</b> is responsible for conducting all nightly audit-related duties and providing guest services at the hotel's front desk. Responsibilities include balancing duties, managing daily paperwork, and preparing shift reports. In addition to these tasks, the Night Auditor will cater to guest needs, including check-ins/check-outs, reservations, and addressing any guest inquiries.</p>
<ul>
<li>Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.</li>
<li>Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.</li>
<li>Check the front desk log for problems, special requests, etc.</li>
<li>Greets, registers, and assigns rooms to guests.</li>
<li>Process guest registrations, including collecting payment.</li>
<li>Maintain room status inventory.</li>
<li>Communicate all pertinent shift information to the Front Office Manager, General Manager, and other desk staff.</li>
<li>Communicates all information to the following shift to ensure a smooth transition.</li>
<li>Works closely with all hotel departments to ensure the highest quality of customer service.</li>
<li>Answers inquiries about hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.</li>
<li>Responsible for completing all required shift paperwork, and night audit reports daily.</li>
<li>Performs other duties as assigned by management.</li>
</ul>
<p><b>Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.</b></p></div>

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