night auditor

Best Western InnSuites Tucson Foothills

Job Overview Join our dynamic hospitality team as a Night Auditor, where you will be the vital link between guest services and hotel operations during overnight hours. This energetic role offers an exciting opportunity to ensure seamless guest experiences, maintain hotel security, and uphold the highest standards of hospitality management. As a Night Auditor, you will oversee front desk operations, handle guest inquiries, and perform financial reconciliations&mdash;all while creating a welcoming environment that encourages guest loyalty and satisfaction. Your proactive approach and attention to detail will help us deliver exceptional service around the clock.Duties<ul><li>Greet guests warmly upon arrival and assist with check-in and check-out procedures, ensuring a smooth experience.</li><li>Manage multi-line phone systems with professionalism, providing accurate information and routing calls efficiently.</li><li>Conduct nightly audits of guest accounts, ensuring accuracy in billing and reservations while reconciling daily revenue reports.</li><li>Respond promptly to guest requests, complaints, or concerns with a positive attitude, demonstrating excellent customer service skills.</li><li>Maintain security by monitoring CCTV surveillance, conducting routine property inspections, and controlling access to the hotel premises during overnight hours.</li><li>Prepare detailed shift reports, incident logs, and financial documentation to ensure seamless communication with daytime staff.</li><li>Support guest relations by providing local information, hotel amenities details, and addressing special requests with enthusiasm.</li></ul>Qualifications<ul><li>Experience in hospitality management or hotel management roles, preferably with prior front desk or night audit experience.</li><li>Strong customer service skills combined with excellent phone etiquette and the ability to handle multi-line phone systems confidently.</li><li>Bilingual or multilingual abilities are highly desirable to serve diverse guests effectively.</li><li>Knowledge of hotel operations, guest services standards, and security protocols is essential for success in this role.</li><li>Exceptional attention to detail for financial reconciliation tasks and maintaining accurate records.</li><li>Ability to work independently during night shifts while managing multiple responsibilities efficiently.</li><li>Hospitality industry certifications or training are a plus but not mandatory. Embark on a rewarding journey where your energy fuels memorable guest experiences! We&rsquo;re dedicated to fostering a vibrant work environment that values your skills in hospitality management and guest relations&mdash;making every night shift an opportunity for excellence.</li></ul>Pay: $16.50 - $17.50 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Night Auditor

Sagemont Hotels

<div><h2 class="jobSectionHeader">At Hampton Inn &amp; Suites Banning-Beaumont, every team member plays a vital role in our mission to Soar to Success. As a Night Auditor, you provide the key to a smooth overnight operation &mdash; the Ground Control of our hospitality experience &mdash; ensuring every arrival and departure is smooth, memorable, and consistent with our Wings of Excellence standards.</h2>
Night Auditors serve as the first point of contact for guests and play a vital role in ensuring the smooth overnight operation of the hotel, handling guest accounts, and providing exceptional guest services during nighttime hours. This position upholds the Hotels&rsquo; commitment to hospitality excellence by delivering professional, friendly, and efficient service that embodies our brand values of ownership, accountability, and guest-first culture.<h2 class="jobSectionHeader">
Key Responsibilities Include:</h2><h3 class="jobSectionHeader">
Guest Experience</h3><ul><li>
Greet all guests with warmth and professionalism upon arrival and departure.</li><li>
Perform late night check-ins and check-outs efficiently, accurately, and in accordance with brand and Hotel standards.</li><li>
Ensure guest satisfaction by anticipating needs and resolving issues promptly with empathy and discretion.</li><li>
Promote hotel amenities, local attractions and programs to enhance the guest experience.</li><li>
Handle all guest complaints or concerns professionally, escalating as needed to the Front Desk Manager or General Manager.</li></ul><h3 class="jobSectionHeader">
Reservations &amp; Financial Transactions</h3><ul><li>
 Manage room assignments, rate verifications, and payment authorizations accurately in the Property Management System (PMS).</li><li>
 Assist with same-day reservations, group check-ins, and modifications as needed.</li><li>
 Perform nightly audits of guest accounts, ensuring accuracy and completeness of all financial transactions.</li><li>
 Balance daily revenue reports, including cash, credit, and other payment methods.</li><li>
 Prepare and distribute detailed reports for management review.</li>
 Ensure the front desk area is organized, clean, and welcoming for guests arriving or departing during night hours 
<li>
</li></ul><h3 class="jobSectionHeader">
Communication &amp; Coordination</h3><ul><li>
Maintain clear communication with hotel departments via hotel channels.</li><li>
Document all key guest interactions, incidents, and shift details in the Front Desk Log per Hotels SOP.</li><li>
Respond promptly to calls, emails, and internal messages using approved communication systems.</li></ul><h3 class="jobSectionHeader">
Compliance &amp; Brand Standards</h3><ul><li>
 Adhere to all Hotels policies, brand training, and safety procedures.</li><li>
 Maintain a clean, organized, and professional front desk workspace at all times.</li><li>
 Uphold confidentiality of guest and company information in accordance with data privacy laws and brand policies.</li></ul><h2 class="jobSectionHeader">
Work Environment &amp; Schedule</h2><ul><li>
This position requires flexible availability, including weekends and holidays.</li><li>
This position works as one part of the Hotel team and shares in our culture.</li><li>
Uniform and appearance standards must be maintained at all times per the Hotels policy.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
 High school diploma or equivalent required; college coursework in hospitality preferred.</li><li>
 Minimum 1 year of front desk or night auditor experience (hotel experience strongly preferred).</li><li>
 Proficiency with PMS systems (Hilton OnQ/PEP preferred).</li><li>
 Excellent verbal and written communication skills.</li><li>
 Strong organizational skills and attention to detail.</li><li>
 Ability to multitask in a fast-paced environment while maintaining composure and professionalism.</li></ul><h2 class="jobSectionHeader">
Sound Interesting? Apply today!</h2></div>

Hilton

<div>Night Auditor
A Night Auditor maintains the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. 
 
What will I be doing? 
As Night Auditor, you will maintain the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. A Night Auditor must perform the following tasks to the highest standards:
<ul><li>Ensure the maintenance of professional financial standards throughout the hotel</li>
<li>Undertake a review of end-of-day takings against logged reports</li>
<li>Edit all reports to ensure accuracy and full completion</li>
<li>Investigate any anomalies found between daily reports and takings</li>
<li>Train the Night Managers in ensuring the accurate completion of systems and processes</li>
<li>Assist the Night Manager in emergency situations</li>
</ul>What are we looking for? 
Night Auditors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Pride in ensuring the accuracy of work and encourages Team Members to do the same</li>
<li>Strong analytical skills</li>
<li>Computer literate, with particularly strong knowledge of Microsoft Excel</li>
<li>Understanding of the responsibilities of other areas within the Finance Department</li>
<li>Excellent grooming standards</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience working in a hotel Finance Department</li>
<li>Previous experience working in Front Office or hotel outlets</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Q Hotels Management

<div>Are you a night owl who enjoys a quiet work environment and keeping things organized? SpringHill Suites by Marriott is looking for a dependable Night Auditor to keep our hotel running smoothly while the rest of the world sleeps.
This role is the perfect mix of guest service and behind-the-scenes operations. You'll welcome late-arriving guests, help anyone who needs assistance overnight, and complete the nightly financial audit that prepares the hotel for the next day.
If you're someone who takes pride in doing things right, can work independently, and shows up when you're scheduled, we'd love to meet you.<h3 class="jobSectionHeader">
What You'll Do</h3>
Welcome late-night guests and provide friendly, professional service 
Handle check-ins, check-outs, and guest requests overnight 
Complete the hotel's nightly audit and balance daily transactions 
Run reports and prepare the property for the morning team 
Keep the lobby and front desk area clean and welcoming 
Monitor the property overnight and ensure a safe environment for guests 
Communicate important notes for the morning management team<h3 class="jobSectionHeader">
What Makes a Great Night Auditor</h3>
Reliable and punctual - the overnight team counts on you 
Comfortable working independently and staying productive overnight 
Friendly and professional with guests at all times 
Detail-oriented and organized 
Basic computer skills and willingness to learn hotel systems 
Previous hotel or customer service experience is helpful but not required<h3 class="jobSectionHeader">
Schedule</h3>
This position works overnight shifts ( 10:00 PM &ndash; 6:00 AM). 
Applicants must be comfortable working overnights, weekends, and holidays as needed.<h3 class="jobSectionHeader">
Why Work at SpringHill Suites?</h3>
SpringHill Suites by Marriott is an all-suite hotel designed for travelers who want space to relax and recharge. Our team takes pride in creating a welcoming, upbeat environment for both guests and associates.<div>
As part of the Marriott family, associates may also enjoy: 
<ul><li>Travel discounts at Marriott hotels worldwide</li><li>A supportive and team-focused workplace</li><li>Opportunities to grow in hospitality</li></ul></div>
If you're someone who enjoys quiet productivity, helping people, and keeping things running smoothly overnight, we'd love to hear from you.</div>

Ayres Hotels of Southern California

Night Auditor | Part-time Position AvailableJoin Our Family-Oriented Team at Ayres Hotel &amp; Spa Moreno Valley!At Ayres Hotels, we take pride in providing a &ldquo;home away from home&rdquo; for all our guests by presenting a clean, comfortable, and welcoming environment. Everything we do is guided by our motto: We Care About People, We Value Teamwork, and We Deliver Results. We&rsquo;re currently seeking a reliable and detail-oriented Night Auditor who enjoys being part of a supportive, team-focused workplace.Job Summary: The primary duties of the Night Auditor are to check front office accounting records for accuracy, compile information for the financial records, assist guests with check-in &amp; check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.<ul><li>Maintain the security of cash, credit card transactions, and guest information.</li><li>Accurately process all cash and credit card transactions in accordance with front office</li><li>Balance the computer system posting against the department balances and supporting documentation to ensure accuracy.</li><li>Complete daily auditing, balancing, and closing procedures accurately and efficiently.</li><li>Run all audit reports. Complete reporting requirements including daily report.</li><li>Accurately manage cash drawer and credit card system.</li><li>Managing front desk activity and handling guest check-ins and check-outs in a courteous and pleasant manner.</li><li>Maintain guest confidentiality at all times.</li><li>Use proper telephone and reservation etiquette including describing the hotel, proper rate quotation and capturing reservations.</li><li>Communicate pertinent shift information to the next shift and direct supervisor.</li><li>Work in a safe and conscientious manner.</li><li>Adhere to all safety policies and security procedures, including but not limited to securing doors during appropriate hours.</li><li>Maintaining current federal and state regulatory training is required.</li></ul>Benefits: We believe in taking care of our team! After an initial waiting period, those hired into part time positions are eligible for a competitive benefits package that includes the following:<ul><li>401(k) Retirement Plan with employer match</li><li>Travel Assistance Program</li><li>Employee Assistance Program</li><li>Hotel guest room discounts</li><li>Entertainment discount program</li><li>ZayZoon &ndash; Earned Wage Access</li><li>Holiday pay</li><li>Paid sick leave</li><li>Incentives</li><li>Plus, more!</li></ul>Ayres Hotel &amp; Spa Moreno Valley | 12631 Memorial Way Moreno Valley, Ca. 92553| PH: 951-571-4141 Ayres offers competitive wages and growth opportunities!For a complete list of employment opportunities visit us at www.ayreshotels.comEmpleador de Igualdad de Oportunidades | Equal Opportunity EmployerWe Care About People | We Value Teamwork | We Deliver ResultsPay: From $19.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Employee assistance program</li><li>Employee discount</li><li>Paid time off</li><li>Referral program</li><li>Retirement plan</li></ul>Experience:<ul><li>Hospitality: 1 year (Preferred)</li></ul>Shift availability:<ul><li>Night Shift (Required)</li><li>Overnight Shift (Required)</li></ul>Work Location: In person

Quality Inn and Suites

```Schedule```Fridays and Saturdays 11pm-7am```Duties``` As a Night Auditor, you will be responsible for ensuring the smooth operation of the hotel during the overnight hours. Your duties will include:- Conducting the night audit process to reconcile daily transactions and prepare reports for management - Checking guests in and out of the hotel, providing exceptional customer service - Handling guest inquiries, requests, and complaints in a professional and timely manner - Assisting with guest services, such as making reservations, providing directions, and recommending local attractions - Monitoring security cameras and maintaining a safe and secure environment for guests and staff - Performing various administrative tasks, including data entry, filing, and record keeping```Requirements``` To be successful in this role, you should possess the following qualifications:- Previous experience working at the front desk of a hotel or in a similar customer service role - Multilingual skills are a plus, as you may interact with guests from different countries and backgrounds - Familiarity with phone systems and hotel management software is preferred - Knowledge of night audit procedures is highly desirable - Excellent customer service skills with a friendly and professional demeanor - Strong phone etiquette and communication skills - Ability to handle difficult situations with patience and diplomacy - Strong attention to detail and organizational skillsIf you are a self-motivated individual who enjoys working independently during the overnight hours, we would love to hear from you. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests.Job Type: Part-timePay: $15.50 - $16.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

DoubleTree by Hilton

<div>
 Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you&rsquo;ll love, please start your application today!
 
 
 
 Compensation:
 
 $14 hourly
</div>

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