night auditor

Q Hotels Management

<div>Are you a night owl who enjoys a quiet work environment and keeping things organized? SpringHill Suites by Marriott is looking for a dependable Night Auditor to keep our hotel running smoothly while the rest of the world sleeps.
This role is the perfect mix of guest service and behind-the-scenes operations. You'll welcome late-arriving guests, help anyone who needs assistance overnight, and complete the nightly financial audit that prepares the hotel for the next day.
If you're someone who takes pride in doing things right, can work independently, and shows up when you're scheduled, we'd love to meet you.<h3 class="jobSectionHeader">
What You'll Do</h3>
Welcome late-night guests and provide friendly, professional service 
Handle check-ins, check-outs, and guest requests overnight 
Complete the hotel's nightly audit and balance daily transactions 
Run reports and prepare the property for the morning team 
Keep the lobby and front desk area clean and welcoming 
Monitor the property overnight and ensure a safe environment for guests 
Communicate important notes for the morning management team<h3 class="jobSectionHeader">
What Makes a Great Night Auditor</h3>
Reliable and punctual - the overnight team counts on you 
Comfortable working independently and staying productive overnight 
Friendly and professional with guests at all times 
Detail-oriented and organized 
Basic computer skills and willingness to learn hotel systems 
Previous hotel or customer service experience is helpful but not required<h3 class="jobSectionHeader">
Schedule</h3>
This position works overnight shifts ( 10:00 PM &ndash; 6:00 AM). 
Applicants must be comfortable working overnights, weekends, and holidays as needed.<h3 class="jobSectionHeader">
Why Work at SpringHill Suites?</h3>
SpringHill Suites by Marriott is an all-suite hotel designed for travelers who want space to relax and recharge. Our team takes pride in creating a welcoming, upbeat environment for both guests and associates.<div>
As part of the Marriott family, associates may also enjoy: 
<ul><li>Travel discounts at Marriott hotels worldwide</li><li>A supportive and team-focused workplace</li><li>Opportunities to grow in hospitality</li></ul></div>
If you're someone who enjoys quiet productivity, helping people, and keeping things running smoothly overnight, we'd love to hear from you.</div>

Night Auditor

Best Western InnSuites Tucson Foothills

Job Overview Join our dynamic hospitality team as a Night Auditor, where you will be the vital link between guest services and hotel operations during overnight hours. This energetic role offers an exciting opportunity to ensure seamless guest experiences, maintain hotel security, and uphold the highest standards of hospitality management. As a Night Auditor, you will oversee front desk operations, handle guest inquiries, and perform financial reconciliations&mdash;all while creating a welcoming environment that encourages guest loyalty and satisfaction. Your proactive approach and attention to detail will help us deliver exceptional service around the clock.Duties<ul><li>Greet guests warmly upon arrival and assist with check-in and check-out procedures, ensuring a smooth experience.</li><li>Manage multi-line phone systems with professionalism, providing accurate information and routing calls efficiently.</li><li>Conduct nightly audits of guest accounts, ensuring accuracy in billing and reservations while reconciling daily revenue reports.</li><li>Respond promptly to guest requests, complaints, or concerns with a positive attitude, demonstrating excellent customer service skills.</li><li>Maintain security by monitoring CCTV surveillance, conducting routine property inspections, and controlling access to the hotel premises during overnight hours.</li><li>Prepare detailed shift reports, incident logs, and financial documentation to ensure seamless communication with daytime staff.</li><li>Support guest relations by providing local information, hotel amenities details, and addressing special requests with enthusiasm.</li></ul>Qualifications<ul><li>Experience in hospitality management or hotel management roles, preferably with prior front desk or night audit experience.</li><li>Strong customer service skills combined with excellent phone etiquette and the ability to handle multi-line phone systems confidently.</li><li>Bilingual or multilingual abilities are highly desirable to serve diverse guests effectively.</li><li>Knowledge of hotel operations, guest services standards, and security protocols is essential for success in this role.</li><li>Exceptional attention to detail for financial reconciliation tasks and maintaining accurate records.</li><li>Ability to work independently during night shifts while managing multiple responsibilities efficiently.</li><li>Hospitality industry certifications or training are a plus but not mandatory. Embark on a rewarding journey where your energy fuels memorable guest experiences! We&rsquo;re dedicated to fostering a vibrant work environment that values your skills in hospitality management and guest relations&mdash;making every night shift an opportunity for excellence.</li></ul>Pay: $16.50 - $17.50 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Vintage Grand Hotel

Discover unmatched elegance at Marriott Hotel Production City, Dubai, a five-star premium hotel offering club rooms and executive suites in the heart of Dubai Production City.Designed for discerning travelers, the hotel blends world-class amenities with exceptional service, setting a new benchmark in hospitality. Indulge at every turn with multi-cuisine dining, a relaxed poolside bar, and an outdoor terrace featuring shisha, handcrafted beverages, and light bites. Rejuvenate at the full-service spa and salon or stay energized in the modern fitness center.Spacious rooms and elegant suites combine contemporary design with superior comfort, ideal for short stays or extended retreats. Guests also enjoy a complimentary shuttle service to key Dubai attractions for a seamless stay. At Marriott Hotel Production City, Dubai, every detail is crafted to exceed expectations whether you&rsquo;re traveling for business, leisure, or a family getaway.Job SummaryThe Night Auditor (Finance) is responsible for ensuring the accuracy of all daily financial transactions, completing the end-of-day process, and maintaining proper audit controls. The role combines accounting responsibilities with front office operational support to ensure smooth overnight hotel operations.Duties &amp; ResponsibilitiesFinancial &amp; Audit Functions<ul><li>Post room charges and applicable taxes to guest accounts</li><li>Process guest charge vouchers and credit card transactions</li><li>Post guest purchase transactions not recorded by the front office cashier</li><li>Transfer charges and deposits to master accounts</li><li>Verify all account postings and balances for accuracy</li><li>Monitor coupon usage, discounts, and promotional programs</li><li>Track room revenues, occupancy percentages, and front office statistics</li><li>Prepare summaries of cash, cheque, and credit card activities</li><li>Summarize daily operational results for management review</li></ul>End-of-Day Procedures<ul><li>Prepare and execute end-of-day procedures</li><li>Run the end-of-day (EOD) process in the Property Management System (PMS)</li><li>Ensure all systems are balanced and closed correctly</li><li>Maintain proper audit documentation and reports</li></ul>Operational Support<ul><li>Understand and apply auditing, balancing, and account reconciliation principles</li><li>Operate PMS, computers, and front office equipment efficiently</li><li>Perform check-in and check-out procedures when required</li><li>Support overnight front office operations and guest requests</li></ul>Qualifications &amp; Skills<ul><li>Diploma or degree in Accounting, Finance, or Hospitality Management</li><li>1-2 years experience as a night auditor in a 5 star hotel.</li><li>Front Office background preferred.</li><li>Knowledge of PMS systems (Opera, Fidelio, Protel, etc.)</li><li>Strong numerical and analytical skills.</li><li>Attention to detail and high level of accuracy.</li><li>Good communication and problem-solving skills.</li><li>Ability to work night shifts.</li></ul>Job Types: Full-time, Contract Contract length: 24 months

Extended Stay America Glen Allen/Short Pump Aimbridge Hospitality

Job Summary Join our dynamic hospitality team as a Night Auditor, where you will be the vital link between guest services and hotel operations during overnight hours. In this energetic role, you will ensure the smooth and secure operation of the front desk while providing exceptional guest experiences. Your keen attention to detail, hospitality expertise, and multilingual communication skills will help create a welcoming environment for all guests. As a Night Auditor, you&rsquo;ll be responsible for managing guest check-ins and check-outs, handling financial transactions, and maintaining accurate records&mdash;all while delivering top-tier customer service in a lively, fast-paced setting. (Hotel Key Pms experience prefered)! shift is 10p-6am flexible days.Responsibilities<ul><li>Greet guests warmly upon arrival and assist with late check-ins, ensuring a positive first impression.</li><li>Manage the front desk operations during overnight shifts, including handling multi-line phone systems with professionalism and courtesy.</li><li>Conduct nightly audits of financial transactions, reservations, and billing to ensure accuracy and completeness.</li><li>Respond promptly to guest inquiries, requests, and concerns with a friendly and solution-oriented approach.</li><li>Maintain security by monitoring CCTV surveillance, conducting safety checks around the property, and controlling access to restricted areas.</li><li>Prepare detailed shift reports, incident logs, and audit documentation to ensure seamless communication between shifts.</li><li>Support guest relations by providing information about hotel amenities, local attractions, and services in multiple languages if applicable.</li></ul>Experience<ul><li>Previous experience in hospitality management or hotel front desk operations is highly preferred.</li><li>Strong customer service skills with a proven ability to handle guest interactions professionally and efficiently.</li><li>Bilingual or multilingual abilities are a plus to effectively communicate with diverse guests.</li><li>Familiarity with hotel management software systems and multi-line phone systems enhances your efficiency in this role.</li><li>Knowledge of hotel procedures related to night audits, guest services, and security protocols is advantageous.</li><li>Experience working in resort or hospitality environments that emphasize guest relations and hospitality excellence is desirable. Join us as a Night Auditor and become an essential part of our vibrant hospitality team! Your energetic approach will help us deliver memorable experiences while maintaining operational excellence throughout the night shift.</li></ul>Pay: $15.00 - $17.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Work Location: In person

Sagemont Hotels

<div><h2 class="jobSectionHeader">At Hampton Inn &amp; Suites Banning-Beaumont, every team member plays a vital role in our mission to Soar to Success. As a Night Auditor, you provide the key to a smooth overnight operation &mdash; the Ground Control of our hospitality experience &mdash; ensuring every arrival and departure is smooth, memorable, and consistent with our Wings of Excellence standards.</h2>
Night Auditors serve as the first point of contact for guests and play a vital role in ensuring the smooth overnight operation of the hotel, handling guest accounts, and providing exceptional guest services during nighttime hours. This position upholds the Hotels&rsquo; commitment to hospitality excellence by delivering professional, friendly, and efficient service that embodies our brand values of ownership, accountability, and guest-first culture.<h2 class="jobSectionHeader">
Key Responsibilities Include:</h2><h3 class="jobSectionHeader">
Guest Experience</h3><ul><li>
Greet all guests with warmth and professionalism upon arrival and departure.</li><li>
Perform late night check-ins and check-outs efficiently, accurately, and in accordance with brand and Hotel standards.</li><li>
Ensure guest satisfaction by anticipating needs and resolving issues promptly with empathy and discretion.</li><li>
Promote hotel amenities, local attractions and programs to enhance the guest experience.</li><li>
Handle all guest complaints or concerns professionally, escalating as needed to the Front Desk Manager or General Manager.</li></ul><h3 class="jobSectionHeader">
Reservations &amp; Financial Transactions</h3><ul><li>
 Manage room assignments, rate verifications, and payment authorizations accurately in the Property Management System (PMS).</li><li>
 Assist with same-day reservations, group check-ins, and modifications as needed.</li><li>
 Perform nightly audits of guest accounts, ensuring accuracy and completeness of all financial transactions.</li><li>
 Balance daily revenue reports, including cash, credit, and other payment methods.</li><li>
 Prepare and distribute detailed reports for management review.</li>
 Ensure the front desk area is organized, clean, and welcoming for guests arriving or departing during night hours 
<li>
</li></ul><h3 class="jobSectionHeader">
Communication &amp; Coordination</h3><ul><li>
Maintain clear communication with hotel departments via hotel channels.</li><li>
Document all key guest interactions, incidents, and shift details in the Front Desk Log per Hotels SOP.</li><li>
Respond promptly to calls, emails, and internal messages using approved communication systems.</li></ul><h3 class="jobSectionHeader">
Compliance &amp; Brand Standards</h3><ul><li>
 Adhere to all Hotels policies, brand training, and safety procedures.</li><li>
 Maintain a clean, organized, and professional front desk workspace at all times.</li><li>
 Uphold confidentiality of guest and company information in accordance with data privacy laws and brand policies.</li></ul><h2 class="jobSectionHeader">
Work Environment &amp; Schedule</h2><ul><li>
This position requires flexible availability, including weekends and holidays.</li><li>
This position works as one part of the Hotel team and shares in our culture.</li><li>
Uniform and appearance standards must be maintained at all times per the Hotels policy.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
 High school diploma or equivalent required; college coursework in hospitality preferred.</li><li>
 Minimum 1 year of front desk or night auditor experience (hotel experience strongly preferred).</li><li>
 Proficiency with PMS systems (Hilton OnQ/PEP preferred).</li><li>
 Excellent verbal and written communication skills.</li><li>
 Strong organizational skills and attention to detail.</li><li>
 Ability to multitask in a fast-paced environment while maintaining composure and professionalism.</li></ul><h2 class="jobSectionHeader">
Sound Interesting? Apply today!</h2></div>

Sheraton

<div>Job Summary:
Join our team as a Night Auditor responsible for reconciling daily financial transactions and providing overnight guest services. This position suits detail-oriented individuals who are comfortable working independently during late-night hours. 
Benefits:<ul><li>
Night shift differentials</li><li>
Weekly pay</li><li>
Cross-training opportunities</li><li>
Safe and quiet work environment</li></ul> 
Responsibilities:<ul><li>
Process late check-ins and early check-outs</li><li>
Reconcile and balance daily transactions</li><li>
Prepare nightly audit reports for management</li><li>
Ensure guest safety during overnight hours</li><li>
Handle guest requests or emergencies professionally</li></ul><h2 class="jobSectionHeader"> 
REQUIREMENTS</h2><ul><li>
High school diploma or GED, Strong math and data entry skills, Experience in hotel operations or bookkeeping is a plus, Comfortable working overnight alone &amp; Basic computer literacy</li></ul></div>

Avocet Hospitality

<div>The Admiral Hotel, located in the heart of Mobile, is seeking to hire a full-time Night Auditor to join our Guest Services department. Must be able to work a flexible schedule which may include weekends and/or holidays. Shifts are generally scheduled between 11 pm - 7 am. If you have a passion for hospitality and strive to provide excellent service to guests, look no further than The Admiral!
WHAT WE HAVE TO OFFER:
LOCATION: 251 Government Street Mobile, AL 36602
SALARY: $17.00 per hour
BENEFITS:
A culture that values passion, individuality, and fun!
<ul><li>Opportunities for internal growth and development
</li><li>Paid Time Off (PTO)
</li><li>Paid holidays
</li><li>Affordable medical, dental, &amp; vision insurance plans
</li><li>Company provided life insurance
</li><li>Short &amp; Long Term Disability and Accident and Critical Illness Insurance
</li><li>Traditional 401(k) &amp; Roth 401(k) with employer matching of up to 3.5%
</li><li>Referral program
</li><li>Employee Assistance Program
</li><li>Discounts at all Avocet-owned hotels &amp; restaurants
</li></ul>WHO WE ARE LOOKING FOR:
POSITION SUMMARY:
As a Guest Service Representative conducting Night Audit, you would be responsible for handling the responsibilities of the Guest Service Representative and Accounting duties. The Night Auditor oversees the auditing, posting, and balancing of the daily financial transactions to support the Hotel&rsquo;s continuing efforts to deliver outstanding guest service and financial profitability. Through reconciling daily revenue and expenses, the Night Auditor ensures that guests are correctly billed and credit card transactions are accurately recorded
MAIN DUTIES AND RESPONSIBILITIES:
<ul><li>Audit, post, and balance daily cashiers work for The Admiral Hotel
</li><li>Accurately post all room fees, related taxes, and other paid services including restaurant, lounge, internet, resort fees, and the like to each guest&rsquo;s account daily
</li><li>Verify all account entries are balanced; notate and settle any discrepancies uncovered in audit to appropriately settle guest accounts.
</li><li>Ensure Hotel billing standards are followed and create financial reports that detail various aspects of the Hotel&rsquo;s performance; ensure distributed to the appropriate departments
</li><li>Ensure credit card system reconciles to daily transaction lists
</li><li>Verify cash postings and verify cashier drops to ensure accurate
</li><li>Ensure daily turn of Hotel and paperwork associated with all transactions is compiled and organized as set forth by management
</li><li>Greets all guests in a pleasant and professional manner
</li><li>Completes the guest registration and check-out procedures
</li><li>Answers telephone, transfers calls, and takes messages when applicable
</li><li>Makes hotel reservations for guests, including changes and cancellations
</li><li>Follows proper credit card procedures
</li><li>Maintains accurate bank during shift and uses correct vouchers for specified transactions
</li><li>Responds to all guest needs and requests in a timely fashion
</li><li>Knowledgeable of geographical area and points of interest
</li><li>Ensure the front desk is adequately stocked of all supplies
</li><li>Understands hotel emergency procedures and evacuation protocols
</li><li>Collects payment for all guests at check-in and check-out. Makes changes as necessary
</li><li>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
</li><li>Ensure uniform and personal appearance is clean and professional
</li><li>Maintain confidentiality of proprietary information and protect company assets
</li><li>Speak with others using clear and professional language
</li><li>Establishes and maintains open, collaborative relationships with employees and fellow management team members.
</li><li>Perform all reasonable job duties as requested.
</li></ul>SUPERVISORY RESPONSIBILITIES:
<ul><li>The Night Auditor will act as Manager on Duty for the overnight shift. Overnight positions including Housekeeper and Maintenance Technicians will report to the Night Auditor.
</li></ul>QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
<ul><li>High School diploma or equivalent and/or experience in a Hotel or a related field preferred
</li></ul>Experience:
<ul><li>One year of prior hotel guest service experience preferred
</li><li>Prior guest relations training
</li></ul>Skills:
<ul><li>Significant attention to detail.
</li><li>Ability to operate front desk equipment: computer, switchboard, credit card machines, etc.
</li><li>Understanding of basic math skills
</li><li>Good verbal and guest interaction skills
</li><li>Collect money and issue change where applicable
</li><li>Ability to work as a cohesive team member - relaying information appropriately from shift to shift
</li></ul>WORKING CONDITIONS:
Equipment to Be Used:
<ul><li>Computers (MS Office/Google) PMS (Opera,) POS (Micros,) and Key Card software (SafLok, Dorma Kaba)
</li></ul>Physical &amp; Mental Requirements:
<ul><li>Must be able to stand for several hours at a time
</li><li>May be required to lift items up to 25 lbs.
</li></ul>Work Environment:
<ul><li>Very high guest and team member interaction
</li><li>Fast paced; high volume
</li><li>Subject to extreme weather conditions including high heat, rain, wind, etc.
</li></ul>WHO WE ARE:
The Admiral: Illuminate Your Career in a World of Elegance
With a mission to dazzle and delight, we provide an environment that&rsquo;s as inspiring as it is welcoming. As part of our team, you'll be the face of a storied hotel where tradition meets innovation, and every day is a celebration of our city's rich culture. If you&rsquo;re ready to be part of our illustrious story, learn more at theadmiralhotel.com.
EOE / DFWP</div>

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