night clerk

Hilton

<div>Night Auditor
A Night Auditor maintains the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. 
 
What will I be doing? 
As Night Auditor, you will maintain the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. A Night Auditor must perform the following tasks to the highest standards:
<ul><li>Ensure the maintenance of professional financial standards throughout the hotel</li>
<li>Undertake a review of end-of-day takings against logged reports</li>
<li>Edit all reports to ensure accuracy and full completion</li>
<li>Investigate any anomalies found between daily reports and takings</li>
<li>Train the Night Managers in ensuring the accurate completion of systems and processes</li>
<li>Assist the Night Manager in emergency situations</li>
</ul>What are we looking for? 
Night Auditors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Pride in ensuring the accuracy of work and encourages Team Members to do the same</li>
<li>Strong analytical skills</li>
<li>Computer literate, with particularly strong knowledge of Microsoft Excel</li>
<li>Understanding of the responsibilities of other areas within the Finance Department</li>
<li>Excellent grooming standards</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience working in a hotel Finance Department</li>
<li>Previous experience working in Front Office or hotel outlets</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Night Auditor

IHG Hotels & Resorts

Job Details Country: UAE City: Dubai Industry: Hospitality / Hotels Function: Accounting / Auditing Gender: Any Candidate Nationality: Any Job Type: Full-time Key Responsibilities * Perform end-of-day financial audits for guest transactions, room revenues, and service charges. * Balance cash drawers, reconcile daily income, and prepare accurate financial and occupancy reports. * Handle guest check-ins and check-outs efficiently during overnight hours. * Respond promptly to guest inquiries, resolve complaints, and ensure an excellent guest experience. * Conduct security checks, ensuring hotel safety and compliance with emergency procedures. * Update and maintain guest information in the property management system. * Communicate effectively with housekeeping, engineering, and front office teams for issue resolution. * Assist in managing night operations, including lobby supervision and handling late arrivals. * Monitor inventory of front desk supplies and report shortages as needed. * Ensure all accounting procedures adhere to internal policies and audit standards. Ideal Profile * Minimum 1 year of experience in hotel front office, accounting, or night audit operations. * Strong knowledge of PMS and accounting systems, preferably Opera and Micros. * Excellent communication and interpersonal skills with a guest-centric approach. * Highly organized with strong attention to detail and numerical accuracy. * Ability to work independently during overnight shifts, weekends, and holidays. * Fluent in English; additional languages are an advantage. * Basic understanding of financial reporting and reconciliation processes. Skills Set * Night Audit &amp; Reconciliation * Guest Service &amp; Communication * Financial Accuracy &amp; Reporting * Property Management Systems (PMS) * Security &amp; Compliance * Problem Solving &amp; Multitasking

Hampton by Hilton

<div>As a Guest Service Representative conducting Night Audit, you would be responsible for handling the responsibilities of the Guest Service Representative and Accounting duties. The Night Auditor oversees the auditing, posting, and balancing of the daily financial transactions to support the Hotels continuing efforts to deliver outstanding guest service and financial profitability.
Through reconciling daily revenue and expenses, the Night Auditor ensures that guests are correctly billed and credit card transactions are accurately recorded. The Night Auditor is also responsible for greeting, registering, and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. 
PRIMARY RESPONSIBILITIES<ul><li>
Audit, post, and balance daily cashiers work for Hotel</li><li>
Accurately post all room fees, related taxes, and other paid services including restaurant, lounge, internet, resort fees, and the like to each guests account daily</li><li>
Verify all account entries are balanced; notate and settle any discrepancies uncovered in audit to appropriately settle guest accounts.</li><li>
Ensure Hotel billing standards are followed and create financial reports that detail various aspects of the Hotels performance; ensure distributed to the appropriate departments</li><li>
Ensure credit card system reconciles to daily transaction lists</li><li>
Verify cash postings and verify cashier drops to ensure accurate</li><li>
Ensure daily turn of Hotel and paperwork associated with all transactions is compiled and organized as set forth by management</li></ul>
ADDITIONAL GUEST SERVICE REPRESENTATIVE RESPONSIBILITIES<ul><li>
Greets all guests in a pleasant and professional manner</li><li>
Completes the guest registration and check-out procedures</li><li>
Answers telephone, transfers calls, and takes messages when applicable</li><li>
Makes hotel reservations for guests, including changes and cancellations</li><li>
Follows proper credit card procedures</li><li>
Maintains accurate bank during shift and uses correct vouchers for specified transactions</li><li>
Responds to all guest needs and requests in a timely fashion</li><li>
Follow-up to ensure guest requests have been responded to appropriately and to guest satisfaction</li><li>
Understands hotel service and programs</li><li>
Knowledgeable of geographical area and points of interest</li><li>
Files appropriate paperwork as directed</li><li>
Ensure the front desk is adequately stocked of all supplies</li><li>
Understands hotel emergency procedures and evacuation protocols</li><li>
Collects payment for all guests at check-in and check-out. Makes changes as necessary</li><li>
Keeps Front Office and Lobby area near, clean, vacuumed, and dusted daily</li><li>
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager</li><li>
Ensure uniform and personal appearance is clean and professional</li><li>
Maintain confidentiality of proprietary information and protect company assets</li><li>
Speak with others using clear and professional language</li><li>
Establishes and maintains open, collaborative relationships with employees and fellow management team members.</li><li>
Perform all reasonable job duties as requested.</li></ul>
JOB REQUIREMENTS<ul><li>
High School diploma or equivalent and/or experience in a Hotel or a related field preferred</li><li>
Significant attention to detail.</li><li>
Ability to operate front desk equipment: computer, switchboard, credit card machines, etc.</li><li>
Understanding of basic math skills</li><li>
Good verbal and guest interaction skills</li><li>
Collect money and issue change where applicable</li><li>
Ability to work as a cohesive team member - relaying information appropriately from shift to shift</li><li>
Must be able to stand for several hours at a time</li><li>
May be required to lift items up to 25 lbs.</li></ul>
 
Brand: Hampton Inn
 
Address: 700 Hwy 12 Starkville, MS - 39759
 
Property Description: Hampton Inn
 
Property Number: 7290</div>

ACCOR

Organization and monitoring of all affairs concerned to the position. <ul> <li>Proper grooming at all times</li> <li>Attend training classes as per schedule</li> <li>Show fullest cooperation and respect within the team and other departments</li> <li>Is aware of the daily activities and has product knowledge of all the hotel facilities</li> <li>Audit all daily room charges and local telephone charges (where automatic switchboards are used) to the guest ledger.</li> <li>Audit all other charges for the day previously posted to the guest ledger.</li> <li>Audit guest ledger charges from all departments and balance to control sheets (food and beverage cashier s reports, long distance traffic sheets, laundry control sheets, etc.)</li> <li>Night Auditor has to check the Room Rates and get the signature of the Night Manager confirming that all room rates are correct as per reservation card and approval.</li> <li>Determine guest ledger balances at the close of the day from control figures (D Report).</li> <li>Prepare a nightly list of all guest ledger balance in excess of the pre-established balance (usually one week s room sales). One copy should go to the Manager, One to the Director of Finance and One to the Income Auditor</li> <li>Ensure that credit card sale is tally with system postings.</li> <li>Ensure that C/L Bills are intact with all supporting and BTC letters.</li> <li>To maintain effective communication within the department and with other departments in the Hotel.</li> <li>To create an environment which promotes employee morale and encourages the team to have pride in their department with a high level of commitment?</li> <li>To be punctual on duty and ensure the same of your employees.</li> <li>Be well groomed to the standards laid down. Insist on the same standard for your employees</li> <li>To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures.</li> <li>Carry out any other reasonable task (which may not be stated here) as requested</li> <li>To promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt, caring and helpful attitude.</li> <li>To anticipate the needs of the customer whenever possible, to enhance quality service and in turn enhance customer satisfaction.</li> <li>To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and customer needs.</li> <li>Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.</li> <li>Other duties as assigned.</li> </ul>

Peninsula Hospitality Group

Front desk and guest services<ul><li>Greeting guests, processing check-ins and check-outs, and handling late-night arrivals</li><li>Managing guest requests, reservations, and wake-up calls</li><li>Answering phones and providing information about the hotel and local area</li><li>Resolving guest issues, complaints, and concerns</li><li>Ensuring guest safety and reporting any accidents or incidents</li></ul>Accounting and auditing<ul><li>Processing and reconciling daily financial transactions, including payments via cash, credit, or debit</li><li>Running and verifying end-of-day reports using the property management system (PMS)</li><li>Balancing cash drawers and preparing financial summaries for management</li><li>Verifying guest folios and posting charges to accounts</li><li>Ensuring all financial records are accurate and complete before the next shift</li></ul>Job Type: Full-time

Marriott International

<div>Additional Information 
Job Number25175339 
Job CategoryFinance &amp; Accounting 
LocationMarriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. 
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

<div>Additional Information 
Job Number25176155 
Job CategoryFinance &amp; Accounting 
LocationRenaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. 
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We&rsquo;re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

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