night manager

Accor

<div><b>Company Description</b><p><br>
Novotel Thakher Makkah is in the heart of the holy city of Makkah. This spiritual city is rich in history, filled with devotion, and offers a unique experience for pilgrims and visitors from around the world. We'll be located in the Thakher City Project, and to bring our vision to life, we're looking to build a team that will help us launch this new hotel.</p><p>
Novotel Thakher Makkah will feature <b>1461 rooms and suites</b>, a variety of dining outlets, meeting rooms, and a prayer hall, providing a comfortable and welcoming environment. We aim to be more than just a place to stay, offering genuine hospitality and a tranquil atmosphere for guests on their spiritual journey. Our goal is to provide exceptional service, ensuring every guest feels at home.</p><b><br>
Job Description</b><p><br>
We are seeking a dedicated and experienced Night Manager to join our team in Makkah, Saudi Arabia. As the Night Manager, you will be responsible for overseeing all aspects of hotel operations during the night shift, ensuring exceptional guest experiences and maintaining the highest standards of service and safety.</p><ul><li>
Manage and supervise all night shift operations, including front desk, housekeeping, and security.</li><li>
Conduct night audit procedures, ensuring accurate financial reporting and resolving any discrepancies.</li><li>
Handle guest inquiries, requests, and complaints promptly and professionally.</li><li>
Ensure the safety and security of guests and staff during night hours.</li><li>
Oversee check-ins, check-outs, and reservations during the night shift</li><li>
Coordinate with other departments to address any issues that arise during the night</li><li>
Maintain cleanliness and organization of public areas and back-of-house spaces</li><li>
Train and mentor night shift staff, promoting a culture of excellence and teamwork</li><li>
Implement and enforce hotel policies and procedures</li><li>
Prepare detailed shift reports for the day team</li><li>
Respond effectively to emergency situations, following established protocols</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Proven experience as a Night Manager or in a similar role within the hospitality industry</li><li>
Excellent track record in front office operations and procedures</li><li>
Proficiency in hotel management software, preferably Opera or similar systems</li><li>
Understanding of Global Distribution Systems (GDS)</li><li>
Strong leadership and management skills with the ability to train and motivate staff</li><li>
Exceptional problem-solving abilities and decision-making skills</li><li>
Outstanding customer service orientation with a friendly and professional demeanor</li><li>
Excellent communication skills in English; knowledge of Arabic is a plus</li><li>
Ability to work independently and remain calm under pressure</li><li>
Detail-oriented with strong organizational and multitasking abilities</li><li>
Flexibility to work night shifts and adapt to changing priorities</li><li>
Knowledge of hotel safety, security procedures, and emergency protocols</li><li>
Financial acumen for conducting night audit procedures accurately</li><li>
Familiarity with local customs and culture in Makkah, Saudi Arabia</li><li>
Bachelor's degree in Hospitality Management or related field preferred</li></ul></div>

Night Manager

Rixos

<div><b>Company Description</b><p><br>
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><b><br>
Job Description</b><p><br>
The Night Manager is responsible for managing all hotel operations during overnight shifts, ensuring smooth functioning of the property, maintaining the highest levels of guest service, and safeguarding resort assets. This role acts as the <b>Manager on Duty (MOD)</b> during the night and ensures all departments operate in line with resort standards, brand values, and UAE hospitality regulations.</p><p><b>
Guest Service &amp; Operations</b></p><ul><li><p>
Act as the main contact for guests during the night, handling VIP arrivals, guest complaints, and special requests with efficiency and professionalism.</p></li><li><p>
Ensure smooth check-in and check-out processes, including late arrivals and early departures.</p></li><li><p>
Monitor guest satisfaction, resolve issues promptly, and report incidents to relevant department heads.</p></li><li><p>
Assist in emergency situations (fire alarms, medical issues, security matters), following resort policies and procedures.</p></li></ul><p><b>
Administration &amp; Reports</b></p><ul><li><p>
Oversee and verify the completion of all front office duties during the night shift.</p></li><li><p>
Conduct daily night audit to balance guest accounts, verify financial transactions, and prepare system-generated reports.</p></li><li><p>
Ensure accurate handover of guest and operational information to the morning management team.</p></li><li><p>
Prepare incident reports and update the Duty Manager logbook.</p></li></ul><p><b>
Team Supervision</b></p><ul><li><p>
Supervise night shift staff including Front Desk, Concierge, Security, and Housekeeping (night team).</p></li><li><p>
Conduct staff briefings, allocate duties, and ensure grooming and service standards are maintained.</p></li><li><p>
Provide guidance and training to the team for continuous improvement and development.</p></li></ul><p><b>
Safety &amp; Security</b></p><ul><li><p>
Ensure the safety and security of guests, team members, and property assets during the night.</p></li><li><p>
Coordinate with Security to handle emergencies, guest disturbances, and safety checks.</p></li><li><p>
Monitor CCTV and patrol public areas to ensure guest comfort and safety.</p></li></ul><p><b>
Financial &amp; Audit Control</b></p><ul><li><p>
Ensure all revenues are accurately posted and balanced at the end of the day.</p></li><li><p>
Monitor cash handling and credit procedures, ensuring compliance with financial policies.</p></li><li><p>
Investigate and resolve discrepancies reported by the Night Audit.</p></li></ul><b><br>
Qualifications</b><ul><li><p><br>
Bachelor&rsquo;s degree/diploma in Hospitality Management or related field.</p></li><li><p>
Minimum 3&ndash;5 years of Front Office/Manager-on-Duty experience in a <b>luxury resort or five-star property.</b></p></li></ul></div>

Shangri-La Group

<div>
 <strong>
  Shangri-la Jeddah
  <br/>
  <br/>
 </strong>
 Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 <br/>
 <br/>
 <ul>
  <li>
   203 stylish rooms and suites plus 17 luxury serviced apartments
  </li>
  <li>
   4 restaurants and lounges, including the legendary Shang Palace
  </li>
  <li>
   Convenient for Jeddah&rsquo;s popular landmarks and Red Sea Mall
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Night Manager ensures that the overnight shift in all positions works cohesively for the smooth operation of guest services, maintaining and cleaning of the hotel This should be done by observing the productivity of overnight shift staff through inspections routine as well as surprise, providing guidance when required and providing feedback to the management for areas of improvement or concerns.
 <br/>
 <br/>
 <strong>
  As a Night Manager, we rely on you to,
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The Night Manager supervises the overnight shift team in the hotel operations.
  </li>
  <li>
   Meets and greets the late arrivals and early departures ensure overall guest satisfaction.
  </li>
  <li>
   Handles any guest/staff incidents that may happen during the night shift and reports to the management with detailed incident reports
  </li>
  <li>
   Responsible to execute the overnight task list for all hotel systems, ensuring the various systems night audits and close day are done as per set guidelines and standards.
  </li>
  <li>
   Should have a good working knowledge and experience of general hotel operations and systems and current Shangri La and hotel operating policies and procedures.
  </li>
  <li>
   To have current knowledge and ability to demonstrate practical application of fire, life and safety procedures.
  </li>
  <li>
   To have a good working knowledge of OPMS and an understanding of Front Office systems and procedures.
   <br/>
   <br/>
  </li>
 </ul>
 (This position is for Saudi Nationals Only)
 <br/>
 <br/>
 Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
</div>


TAXI GUYS PVT LTD

<p>Job Title: Night Manager &ndash; Call Centre (with iCabbi / Autocab Knowledge)</p><p>Location: Islamabad</p><p>Shift Timing: Night Shift (8:00 PM &ndash; 6:00 AM)</p><p>Employment Type: Full-time</p><p>About Us:</p><p>We are a fast-growing call centre serving the transportation and private hire industry. We pride ourselves on delivering seamless dispatch operations, top-notch customer service, and reliable fleet management solutions.</p><p>Role Overview:</p><p>We are seeking an experienced Night Manager to oversee our call center operations during night hours. The ideal candidate will have a strong understanding of dispatch and fleet management systems such as iCabbi, Autocab, or similar software platforms. You will be responsible for ensuring smooth workflow, monitoring KPIs, leading the night team, and resolving escalations quickly and efficiently.</p><p>Key Responsibilities:</p><p>Supervise and manage all night shift call centre activities. Monitor live bookings, dispatch operations, and service levels. Utilize platforms like iCabbi / Autocab for dispatch, reporting, and problem-solving. Lead, motivate, and support the night shift team to meet performance targets. Handle escalated customer queries or operational issues in real-time. Prepare shift reports and handovers for the next day&rsquo;s management team. Ensure compliance with company policies, safety standards, and service procedures.</p><p>Requirements:</p><p>Proven experience in call centre management or dispatch operations (night shift preferred). Hands-on experience with iCabbi, Autocab, or similar dispatch software is essential. Strong leadership, communication, and decision-making skills. Ability to work under pressure and resolve operational challenges quickly. Good analytical skills for monitoring performance metrics and creating reports. Flexibility to work night hours on a permanent basis.</p><p>What We Offer:</p><p>Competitive salary and night shift allowance. Opportunity to work with advanced dispatch and call centre technologies. Supportive work environment and career growth opportunities.</p><p>How to Apply:</p><p>If you meet the above requirements and are ready to take on a leadership role in night operations, please send your CV to hr@taxiguys.co.uk with the subject line: Night Manager Application.</p><p>Job Type: Full-time</p><p>Pay: Rs75,000.00 - Rs80,000.00 per month</p><p>Experience:</p><ul><li>Night Management: 2 years (Required)</li><li>fleet management: 2 years (Required)</li></ul><p>Location:</p><ul><li>Islamabad (Required)</li></ul><p>Work Location: In person</p>

Canyon Ranch

<b>Overview:</b><br>
Canyon Ranch inspires your well way of life. Since 1979, Canyon Ranch has been a trailblazer and leader of the integrative wellness lifestyle through immersive, life-changing destinations in Tucson, Arizona and Lenox, Massachusetts, a wellness retreat in Woodside, California and the largest day spa in North America at The Venetian Resort in Las Vegas. Canyon Ranch guests experience lasting transformation through curated pathways that answer their wellness intentions. We deliver personal guidance from world-class experts in health & performance, food & nutrition, spa & beauty, fitness & movement, and mind & spirit that inspire proven, lasting impact on Canyon Ranch members as they pursue their well path.
<br><br>
<b>Responsibilities:</b><br>
You will be responsible for supervising and overseeing the operations of Canyon Ranch during the overnight hours, including administrative support to Hotel team and conducting Night Audit procedures. This position requires you to have an extensive knowledge of Front Office and general Canyon Ranch operations. As Night Manager, you will be responsible for ensuring a high level of customer service and maintaining the guest experience during the night.
<br><br>
<b>Qualifications:</b><br>
To be successful, you must have prior knowledge of position/industry (3-5 years previous experience in same or related field). You are required to have CPR/AED certification is required within 90 days of employment and a valid driver's license with a clean driving record.

OUR HABITAS

<div><b>Company Description</b><p><b><br>
OUR HABITAS is an experience-led global hospitality group dedicated to building and activating hotels in inspiring destinations, with community at the heart of our mission. With exciting upcoming openings in Todos Santos, Santa Teresa, and Los Cabos, we aim to create extraordinary experiences that positively impact lives by fostering deeper human connections. Join us in our commitment to redefining hospitality and enriching the travel experience.</b></p><b><br>
Job Description</b><p><br>
The Night Manager is responsible for overseeing the smooth operation of the resort during night hours, ensuring the highest levels of guest satisfaction, safety, and service. This role acts as the senior manager on duty during the night shift, representing the management team and ensuring all departments function seamlessly in line with Habitas standards.</p><p></p><p><br>
Key Responsibilities</p><div>
Guest Experience &amp; Service<br>
<ul><li>Act as the primary point of contact for all guest inquiries, requests, and complaints during the night shift.</li><li>Ensure a warm, professional, and personalized service experience for all guests, in line with Habitas culture and brand standards.</li><li>Handle VIP arrivals, late check-ins, and early departures with attention to detail.</li><li>Manage unexpected situations or guest emergencies with empathy, professionalism, and efficiency.</li></ul></div><div>
Operations Management<br>
<ul><li>Oversee the smooth functioning of the Front Office and other operational departments during the night shift.</li><li>Conduct nightly property rounds to ensure guest areas, villas, and public spaces are secure, clean, and well-maintained.</li><li>Supervise and support the night team (Front Desk, Security, Logistics, Guest Service).</li><li>Coordinate with Housekeeping, Engineering, and Security for urgent issues or service recovery.</li><li>Review upcoming arrivals for the next day, ensuring preparations are completed, and update the in-house guest sheet accordingly.</li><li>Ensure compliance with grooming, uniform, and guest interaction standards across night teams.</li></ul></div><div>
Financial &amp; Administrative Duties<br>
<ul><li>Monitor and verify all financial transactions during the night, including cash handling, credit card settlements, and billing accuracy.</li><li>Conduct the night audit, ensuring daily revenues and reports are accurate and submitted on time.</li><li>Prepare handover reports for the morning management team.</li><li>Monitor occupancy, room allocation, and forecast reports.</li></ul></div><b><br>
Qualifications</b><div><br>
Minimum 3&ndash;5 years of Front Office/Guest Service experience in luxury resorts or 5-star hotels, with at least 1&ndash;2 years in a supervisory/managerial role.<br>
<ul><li>Strong knowledge of front office systems, PMS, and night audit procedures.</li><li>Excellent communication and leadership skills, with the ability to handle pressure and make quick decisions.</li><li>Flexible, detail-oriented, and committed to delivering exceptional guest experiences.</li><li>Fluency in English is required; Arabic and other languages are an advantage.</li></ul></div><b><br>
Additional Information</b><ul><li><p><br>
Attention to detail and accuracy.</p></li><li><p>
Leadership and team supervision.</p></li><li><p>
Time management and ability to meet deadlines.</p></li><li><p>
Ethical decision-making and integrity.</p></li><li><p>
Adaptability in a dynamic, multicultural environment.</p></li></ul><div>
Warm, approachable, and confident personality.<br>
<ul><li>Strong problem-solving skills and guest-oriented mindset.</li><li>Ability to work independently and represent resort management at night.</li><li>High level of integrity and professionalism.</li></ul></div><p></p><div><br>
Safety &amp; Security<br>
<ul><li>Serve as the emergency contact and leader on duty for all safety incidents, medical situations, or guest emergencies.</li><li>Ensure all night staff follow health, safety, and security protocols.</li><li>Report incidents and take immediate corrective actions as necessary.</li></ul></div></div>

HILTON TÜRKİYE

<div><h2 class="jobSectionHeader"><b>Job Description</b></h2><div>
A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.<br>
<br>
<b>What will I be doing?</b><br>
A Night Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<br>
<ul><li>Provide consistent and superior service, and maintain high service standards</li>
<li>Represent the Hotel and the management at night with full authority</li>
<li>Prepare the night reports in full</li>
<li>Write the Night Manager Log book</li>
<li>Inform the GM/HM in case of emergencies</li>
<li>Do the last check of night reservations and make the decisions accordingly</li>
<li>Make the security related decisions at night</li>
<li>Tour the hotel at night regularly</li>
<li>Deal with guest complaints</li>
<li>Keep sales high continuously</li>
<li>Ensure all the Front Office team works in harmony at night shift</li>
<li>Ensure that the data received from the guest is entered into the Information systems full and free of any error</li>
<li>Be fully competent to provide sustainable guest satisfaction</li>
<li>Ensure the organization and work flow of Reception Desk, Guest Service and Concierge so that they work in coordination with minimum errors</li>
</ul>
<br>
<b>What&rsquo;s in it for me?</b><br>
<ul><li>Competitive Salary</li>
<li>Monthly Transportation Fare</li>
<li>Private Health Insurance (after 6 months tenure)</li>
<li>Carpark subscription on discounted fee</li>
<li>Go Hilton Membership (Team Member Travel Program and Family &amp; Friends Travel Program with discounted room rates in Hilton Hotels Worldwide)</li>
<li>50% discount on personal food &amp; beverage consumption in the participant Hilton hotels.</li>
<li>Free laundry and dry cleaning for business attire</li>
<li>Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for mothers who have just given birth)</li>
<li>1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members</li>
<li>Paid Paternity leave &ndash; 14 days</li>
<li>Unlimited Training and development opportunities in and out of the Hotel</li>
<li>Unlimited online courses opportunities from our own Hilton University</li>
<li>Opportunity to make a positive impact on environment and community with Travel with Purpose program</li>
</ul></div><h2 class="jobSectionHeader"><b>Required Skills</b></h2><div>
Night Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<br>
<ul><li>2 years' experience in previous role as a senior supervisor or Duty Manager in a similar quality hotel</li>
<li>Turkish as a native language and excellent command of English</li>
<li>IT Proficiency. OnQ knowledge is an advantage</li>
<li>Good knowledge of Health and Safety and security procedures</li>
<li>Excellent leadership skills and exceptional communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Possess strong commercial acumen, with experience in increasing profitability in a tight market sector</li>
</ul>
<br>
<b>What will it be like to work for Hilton?</b><br>
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>Summary Info</b></h2><ul>
<div><p><b>Position</b></p>
<div>:</div>
<div>Night Manager
</div></div><div><p><b>Sector</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>Department</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>Working Type</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>Working Preference</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Career Level</b></p>
<div>:</div>
<div>Orta D&uuml;zey Y&ouml;netici
</div></div><div><p><b>Location</b></p>
<div>:</div>
<div>&#304;stanbul Avrupa Yakas&#305; Beyo&#287;lu
</div></div><div><p><b>Experience</b></p>
<div>:</div>
<div>2-10 y&#305;l
</div></div><div><p><b>Publish Date</b></p>
<div>:</div>
<div>22.08.2025
</div></div><div><p><b>Refresh Date</b></p>
<div>:</div>
<div>5.09.2025
</div></div><div><p><b>Last Application Date</b></p>
<div>:</div>
<div>30.09.2025</div></div></ul></div>

ISTTK- Night Manager

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