night shift auditor

Extended Stay America Glen Allen/Short Pump Aimbridge Hospitality

Job Summary Join our dynamic hospitality team as a Night Auditor, where you will be the vital link between guest services and hotel operations during overnight hours. In this energetic role, you will ensure the smooth and secure operation of the front desk while providing exceptional guest experiences. Your keen attention to detail, hospitality expertise, and multilingual communication skills will help create a welcoming environment for all guests. As a Night Auditor, you&rsquo;ll be responsible for managing guest check-ins and check-outs, handling financial transactions, and maintaining accurate records&mdash;all while delivering top-tier customer service in a lively, fast-paced setting. (Hotel Key Pms experience prefered)! shift is 10p-6am flexible days.Responsibilities<ul><li>Greet guests warmly upon arrival and assist with late check-ins, ensuring a positive first impression.</li><li>Manage the front desk operations during overnight shifts, including handling multi-line phone systems with professionalism and courtesy.</li><li>Conduct nightly audits of financial transactions, reservations, and billing to ensure accuracy and completeness.</li><li>Respond promptly to guest inquiries, requests, and concerns with a friendly and solution-oriented approach.</li><li>Maintain security by monitoring CCTV surveillance, conducting safety checks around the property, and controlling access to restricted areas.</li><li>Prepare detailed shift reports, incident logs, and audit documentation to ensure seamless communication between shifts.</li><li>Support guest relations by providing information about hotel amenities, local attractions, and services in multiple languages if applicable.</li></ul>Experience<ul><li>Previous experience in hospitality management or hotel front desk operations is highly preferred.</li><li>Strong customer service skills with a proven ability to handle guest interactions professionally and efficiently.</li><li>Bilingual or multilingual abilities are a plus to effectively communicate with diverse guests.</li><li>Familiarity with hotel management software systems and multi-line phone systems enhances your efficiency in this role.</li><li>Knowledge of hotel procedures related to night audits, guest services, and security protocols is advantageous.</li><li>Experience working in resort or hospitality environments that emphasize guest relations and hospitality excellence is desirable. Join us as a Night Auditor and become an essential part of our vibrant hospitality team! Your energetic approach will help us deliver memorable experiences while maintaining operational excellence throughout the night shift.</li></ul>Pay: $15.00 - $17.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Work Location: In person

Night Auditor

Peachtree Group

<div>The Night Auditor is responsible for conducting all nightly audit-related duties and providing guest services at the hotel's front desk. Responsibilities include balancing duties, managing daily paperwork, and preparing shift reports. In addition to these tasks, the Night Auditor will cater to guest needs, including check-ins/check-outs, reservations, and addressing any guest inquiries.
<ul>
<li>Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.</li>
<li>Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.</li>
<li>Check the front desk log for problems, special requests, etc.</li>
<li>Greets, registers, and assigns rooms to guests.</li>
<li>Process guest registrations, including collecting payment.</li>
<li>Maintain room status inventory.</li>
<li>Communicate all pertinent shift information to the Front Office Manager, General Manager, and other desk staff.</li>
<li>Communicates all information to the following shift to ensure a smooth transition.</li>
<li>Works closely with all hotel departments to ensure the highest quality of customer service.</li>
<li>Answers inquiries about hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.</li>
<li>Responsible for completing all required shift paperwork, and night audit reports daily.</li>
<li>Performs other duties as assigned by management.</li>
</ul>
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.</div>

Sheraton

<div>Job Summary:
Join our team as a Night Auditor responsible for reconciling daily financial transactions and providing overnight guest services. This position suits detail-oriented individuals who are comfortable working independently during late-night hours. 
Benefits:<ul><li>
Night shift differentials</li><li>
Weekly pay</li><li>
Cross-training opportunities</li><li>
Safe and quiet work environment</li></ul> 
Responsibilities:<ul><li>
Process late check-ins and early check-outs</li><li>
Reconcile and balance daily transactions</li><li>
Prepare nightly audit reports for management</li><li>
Ensure guest safety during overnight hours</li><li>
Handle guest requests or emergencies professionally</li></ul><h2 class="jobSectionHeader"> 
REQUIREMENTS</h2><ul><li>
High school diploma or GED, Strong math and data entry skills, Experience in hotel operations or bookkeeping is a plus, Comfortable working overnight alone &amp; Basic computer literacy</li></ul></div>

Good Nite Inn

Beach Street Inn is seeking an energetic and detail-oriented Front Desk Agent/Night Auditor to join our team. In this dynamic role, you will be the first point of contact for our guests, ensuring a smooth check-in and check-out process while providing outstanding customer service. During overnight shifts, you will also perform night audit responsibilities, reconciling daily financial transactions to ensure accuracy and security. Your enthusiasm and professionalism will help create memorable stays for our guests and support the seamless operation of our hotel.Duties<ul><li>Welcome guests warmly upon arrival, assisting with check-in and check-out procedures efficiently</li><li>Handle guest inquiries, requests, and complaints with a positive attitude, ensuring guest satisfaction</li><li>Manage multi-line phone systems with professionalism, providing information and routing calls appropriately</li><li>Conduct night audit procedures by reviewing daily financial transactions, balancing accounts, and preparing reports</li><li>Maintain accurate guest records, reservations, and billing information using hotel management software</li><li>Ensure the front desk area remains organized, clean, and welcoming at all times</li><li>Promote hotel amenities and local attractions to enhance guest experience and satisfaction</li></ul>Requirements<ul><li>Previous experience in hospitality or hotel front desk operations preferred</li><li>Strong customer service skills with a friendly, professional demeanor</li><li>Multilingual or bilingual abilities are a plus to assist diverse guests effectively</li><li>Knowledge of hotel management systems and night audit procedures highly desirable</li><li>Excellent phone etiquette and ability to operate multi-line phone systems confidently</li><li>Ability to work overnight shifts in a fast-paced environment with attention to detail</li><li>Familiarity with guest relations, hospitality standards, and resort operations is advantageous</li></ul>Join us as a Front Desk Agent/Night Auditor where your enthusiasm for hospitality will shine! Bring your passion for guest services, your multilingual skills if available, and your dedication to creating exceptional experiences. We offer a supportive environment where your contributions truly make a difference in our guests&rsquo; stays!Pay: From $19.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Customer service: 1 year (Preferred)</li><li>Hotel: 1 year (Preferred)</li><li>Night audit: 1 year (Preferred)</li></ul>Shift availability:<ul><li>Night Shift (Required)</li><li>Overnight Shift (Required)</li><li>Day Shift (Preferred)</li></ul>Ability to Commute:<ul><li>Santa Cruz, CA 95060 (Required)</li></ul>Work Location: In person

Front Desk Agent/Night Auditor

Best Western InnSuites Tucson Foothills

Job Overview Join our dynamic hospitality team as a Night Auditor, where you will be the vital link between guest services and hotel operations during overnight hours. This energetic role offers an exciting opportunity to ensure seamless guest experiences, maintain hotel security, and uphold the highest standards of hospitality management. As a Night Auditor, you will oversee front desk operations, handle guest inquiries, and perform financial reconciliations&mdash;all while creating a welcoming environment that encourages guest loyalty and satisfaction. Your proactive approach and attention to detail will help us deliver exceptional service around the clock.Duties<ul><li>Greet guests warmly upon arrival and assist with check-in and check-out procedures, ensuring a smooth experience.</li><li>Manage multi-line phone systems with professionalism, providing accurate information and routing calls efficiently.</li><li>Conduct nightly audits of guest accounts, ensuring accuracy in billing and reservations while reconciling daily revenue reports.</li><li>Respond promptly to guest requests, complaints, or concerns with a positive attitude, demonstrating excellent customer service skills.</li><li>Maintain security by monitoring CCTV surveillance, conducting routine property inspections, and controlling access to the hotel premises during overnight hours.</li><li>Prepare detailed shift reports, incident logs, and financial documentation to ensure seamless communication with daytime staff.</li><li>Support guest relations by providing local information, hotel amenities details, and addressing special requests with enthusiasm.</li></ul>Qualifications<ul><li>Experience in hospitality management or hotel management roles, preferably with prior front desk or night audit experience.</li><li>Strong customer service skills combined with excellent phone etiquette and the ability to handle multi-line phone systems confidently.</li><li>Bilingual or multilingual abilities are highly desirable to serve diverse guests effectively.</li><li>Knowledge of hotel operations, guest services standards, and security protocols is essential for success in this role.</li><li>Exceptional attention to detail for financial reconciliation tasks and maintaining accurate records.</li><li>Ability to work independently during night shifts while managing multiple responsibilities efficiently.</li><li>Hospitality industry certifications or training are a plus but not mandatory. Embark on a rewarding journey where your energy fuels memorable guest experiences! We&rsquo;re dedicated to fostering a vibrant work environment that values your skills in hospitality management and guest relations&mdash;making every night shift an opportunity for excellence.</li></ul>Pay: $16.50 - $17.50 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Meyer Jabara Hotels

Night Audit
 Job Title: Night Auditor Status: NON-EXEMPT
 Reports to: General Manager
 
Position Summary: 
The Night Auditor is responsible for the prompt and efficient balancing of the day’s transactions of the entire hotel, as well as for safeguarding both the hotel’s guests and its assets by following all established safety and security policies. He or she is responsible for the courteous and efficient check in and check out of guests and for meeting many other guests needs during their stay. The Night Auditor is also responsible for the collection of monies for services rendered during a guest stay. Responsible for the smooth operation of the front office, and for ensuring that all standard operating procedures pertinent to the Front Office are followed.
 
Experience & Education: 
<ul>
<li>1 to 2 years of experience in a hotel or a related field preferred.</li>
<li>High School diploma or equivalent required.</li>
<li>College course work in related field helpful</li>
<li>Previous customer service experience strongly preferred.</li>
<li>Ability to work with various types of equipment such as computer, Credit Card Authorization machine, projector, copier, scanner, other office equipment, telephone, two-way radio.</li>
<li>Ability to work with Microsoft Office products and various other software programs.</li>
<li>Valid driver’s license required.</li>
</ul>
Requirements: 
Work Environment – Ability to work: 
<ul>
<li>Under variable temperature conditions</li>
<li>Under variable noise levels</li>
<li>Indoors</li>
<li>Long hours sometimes required.</li>
</ul>
Physical Requirements: 
Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
 <ul>
<li>Ability to work under variable temperatures and noise levels</li>
<li>Near Vision - The ability to see details at close range</li>
<li>Ability to bend, stretch, twist or reach with your body and arms</li>
<li>Must be able to stand and/or walk for lengthy periods of time</li>
</ul>
Mental Requirements: 
<ul>
<li>Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.</li>
<li>Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need.</li>
<li>Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.</li>
<li>Mathematical Reasoning - Must be able to work with and understand financial information and data, and basic arithmetic functions.</li>
<li>Multi-Lingual skills helpful</li>
</ul>
Essential Duties & Functions: 
<ul>
<li>Approach all encounters with guests and employees in a friendly, service oriented manner</li>
<li>Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel</li>
<li>Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working</li>
<li>Comply at all times hotel’s policies and procedures to encourage safe and efficient hotel operations</li>
<li>Positively interact with hotel guests</li>
<li>Check guests in and out of the hotel</li>
<li>Confirm payment method at check in and obtain full payment at check out</li>
<li>Log all requests and confirm completion</li>
<li>Direct guests to daily functions within the hotel</li>
<li>Review PMS inventory and house count for availability and rates</li>
<li>Book reservations for day of arrival or future stays</li>
<li>Balance and prepare individual paperwork for closing shift</li>
<li>Balance bank daily (which includes counting bank before beginning a shift and after shift closes)</li>
<li>Maintain and market special guest programs</li>
<li>Handle incoming/outgoing calls</li>
<li>Take and deliver messages</li>
<li>Be familiar with guest privacy</li>
<li>Provide information about hotel</li>
<li>Know emergency procedures</li>
<li>Know VIP procedures</li>
<li>Run copies and charge guests as needed</li>
<li>Send faxes and charge as needed</li>
<li>Run daily arrival report and annotate guest reservation/inform team of special requests</li>
<li>Review changes in Policy and Procedure</li>
<li>Distribute faxes, packages, and mail to guest services for delivery, or inform guest of receipt</li>
<li>Stock and clean work space for next shift</li>
<li>Distribute billing reports to hotel outlets</li>
<li>Prepare key check inventory</li>
<li>Block bus tours and notify Housekeeping</li>
<li>Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention</li>
<li>Balance number of rooms and revenue each night</li>
<li>Prepare necessary reports, and Month End Reporting</li>
<li>Balance Guest Services and Food and Beverage cashiers’ work</li>
<li>Balance credit cards and Batch them</li>
</ul>
Non-Essential Duties: 
<ul>
<li>Other duties as assigned.</li>
</ul>

Davidson Hospitality Group

<div>Property Description:
<div></div><div>
Three Waters Resort is a vibrant and eclectic beachfront resort located in Islamorada, Florida, offering an exciting and energetic work environment. As a job applicant, joining the team at Three Waters Resort means being part of a unique and iconic property known for its retro-chic style, stunning ocean views, and lively atmosphere. The resort offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and dynamic career path. Three Waters Resort is committed to creating a fun and inclusive work culture that values creativity, authenticity, and outstanding guest service. Employees can expect to work in a dynamic and fast-paced environment, where they can showcase their skills, contribute to a vibrant team atmosphere, and create memorable experiences for guests. Joining the team at Three Waters Resort presents a unique opportunity to be part of a dynamic and trendy resort that embodies the laid-back lifestyle of the Florida Keys.</div> 
<div></div>
Overview:
<div>
Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts.</div><div></div><div> 
Summary:</div><ul><li>
Perform front desk duties such as guest check-ins and check-outs during the night shift</li><li>
Process guest payments and maintain accurate records</li><li>
Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies</li><li>
Assist guests with inquiries, requests, and any issues that may arise during the night</li><li>
Ensure the safety and security of the hotel premises during overnight hours</li><li>
Provide exceptional customer service and create a welcoming and positive atmosphere for guests</li><li>
Collaborate with other departments to address guest needs and ensure a seamless guest experience</li><li>
Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively</li></ul><div>
Join our team of hospitality professionals and contribute to the success of our hotel during the night hours. Apply now to become a Night Auditor and be part of a dynamic and supportive work environment where your dedication and skills will be valued.</div>
Qualifications:
<ul><li>Prior cash handling experience necessary</li><li>
High school diploma or equivalent required</li><li>
1-2 years of experience as a Night Auditor or in a similar role preferred</li><li>
Strong attention to detail and ability to multitask</li><li>
Excellent communication and problem-solving skills</li><li>
Read, write and speak English fluently</li><li>
Ability to work independently with minimal supervision</li><li>
Strong computer skills</li><li>
Ability to work flexible hours including overnights, weekends, and holidays</li></ul>
Benefits:

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners&rsquo; mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company&rsquo;s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. 
In keeping with the company&rsquo;s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.<ul><li>
Multiple Tiers of Medical Coverage</li><li>
Dental &amp; Vision Coverage</li><li>
24/7 Teledoc service</li><li>
Free Maintenance Medications</li><li>
Pet Insurance</li><li>
Hotel Discounts</li><li>
Tuition Reimbursement</li><li>
Paid Time Off (vacation, sick, bereavement, and Holidays).</li><li>
401K Match</li></ul>
Working at Davidson is like nowhere else. It&rsquo;s less of a job, more of a calling. It&rsquo;s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. 
 
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation 
 
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.</div>

Night Auditor - Three Waters

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Night Auditor - Three Waters