nissan sales consultant

Asbury Automotive Group

About Asbury
 Courtesy is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
 
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Consultant- Infiniti of Tampa, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.
 The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-line utilizing phone and email methods. The Sale Consultant works with customers who visit the store directly taking them through the initial buying process through to the final sale.
 <ul>
<li>Contacting and communicating with customers to identify needs using the Asbury selling process</li>
<li>Build rapport with customers to build a base of referrals to establish customer network</li>
<li>Answer internet leads with in the stores required time and email product information with pricing</li>
<li>Answer sales phone calls and set appointments for customers</li>
<li>Confirm appointments</li>
<li>Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business</li>
<li>Conduct test drives and vehicle walk arounds with customer</li>
<li>Work with the customer from start to finish throughout the buying process</li>
<li>Must have motivation to be successful</li>
<li>Exhibit great customer service skills</li>
<li>Must be able to create and maintain customer relationships</li>
<li>Strong computer & phone skills</li>
<li>Experience utilizing and maintaining a customer relations management database</li>
<li>Prior automotive sales or retail experience, customer service, call center, or business development experience a plus</li>
<li>Maintain professional business attire and appearance</li>
<li>Bi-lingual is always a plus</li>
<li>Self-motivated and a team player</li>
<li>Must be a minimum of eighteen years of age</li>
<li>Must have a valid Driver's License</li>
<li>Must be able to pass pre-employment screenings (background & drug test)</li>
</ul>
Company Benefits:Pay and Recognition: 
<ul>
<li>Weekly pay</li>
<li>Paid holidays & paid time off</li>
<li>Deferred Holiday Pay Match</li>
<li>Paid training</li>
<li>Stock Awards(select management and front-line team member’s eligible</li>
</ul>
Insurance / Retirement: 
<ul>
<li>Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans</li>
<li>Up to 12 weeks paid pregnancy leave (disability leave)</li>
<li>Paid Parental Leave</li>
<li>Health savings</li>
<li>Flex spending accounts (tax free)</li>
<li>Short-term and Long-term disability plans</li>
<li>Life Insurance (Whole Life and Term)</li>
<li>401k with company match</li>
</ul>
Learning, Tuition Assistance and Career Development: 
<ul>
<li>Digital career path tool to assist with career development</li>
<li>Continuous training through Asbury's Internal Learning Management System</li>
</ul>
Professional growth and development opportunities Additional advantages:
 <ul>
<li>Student loan relief resources</li>
<li>Employee assistance program</li>
<li>Employee discounts on parts and service repairs</li>
<li>Scholarship awards</li>
<li>Opportunities to join our community service initiatives, which includes paid volunteer hours</li>
<li>Aggressive Employee referral program with bonus opportunities</li>
</ul>
INDSALES
 
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

Sales Advisor - Infiniti of Tampa

Al-Futtaim

<div>Job Requisition ID: 173044
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the Role

Join our high-performing Lexus Sales Team in Abu Dhabi and be part of one of the most recognized automotive brands in the world. 
If you&rsquo;re a UAE National passionate about cars, driven by results, and enjoy engaging with customers, this is your opportunity to shine!

As a Sales Consultant, you&rsquo;ll be responsible for maximizing every sales opportunity, delivering an exceptional customer experience, and building lasting relationships.

Your mission? Drive sales, increase finance and insurance product uptake, boost trade-ins and accessories sales&mdash;all while ensuring top-notch customer satisfaction throughout every interaction. 


What You Will Do
<ul><li>Sales Volume: Achieve and maintain company sales standards within your assigned area, contributing to Toyota&rsquo;s reputation for quality and service excellence.</li><li>Customer Satisfaction: Meet or exceed CSI (Customer Satisfaction Index) and NPS (Net Promoter Score) targets to ensure high customer retention and repeat business.</li><li>Sales &amp; Prospecting Systems: Follow company sales and prospecting processes to expand the customer base and achieve business objectives.</li><li>Cash and Credit Control: Adhere to company procedures when handling cash and credit transactions to ensure accuracy and compliance.</li><li>Continuous Improvement: Stay updated on product knowledge, automotive trends, new features, and selling techniques to enhance performance and customer engagement.</li></ul> 


Required Skills to Be Successful
<ul><li>Minimum 1 year of sales experience (automotive experience preferred but not necessary).</li><li>Strong communication and interpersonal skills.</li><li>Proven ability to upsell and create customer value.</li><li>Confident negotiator with excellent influencing skills.</li><li>Fluent in English and Arabic (preferred).</li></ul> 


About the Team

You&rsquo;ll join a dynamic, customer-focused, and target-driven sales team that values teamwork, professionalism, and a winning attitude. 
Working closely with your Branch Manager and fellow Sales Executives, you&rsquo;ll help deliver Toyota&rsquo;s promise of quality and reliability to every customer in Abu Dhabi. 


What Equips You for the Role
<ul><li>UAE National with family book (Emirati).</li><li>Diploma or Degree preferred (but passion and drive matter most).</li><li>Minimum 1 year of retail sales or customer service experience.</li><li>Excellent relationship-building and negotiation skills.</li><li>Calm under pressure and a proactive problem-solver.</li><li>Must hold a valid UAE driver&rsquo;s license.</li><li>Knowledge or interest in automobiles is a plus!</li></ul>
About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

UAE National Sales Consultant

Nissan

<div>Job Description 
 
At Nissan, we're not just building cars, we're revolutionizing mobility. We believe that every individual possesses a unique set of skills and passions that can be harnessed to drive innovation and shape the future of the automotive industry. Our global impact is fueled by dedicated minds, crafting and delivering innovation since 1933. For over 90 years, our core belief in doing what others don't, has driven innovation and excitement for our customers, shaping Nissan into the business it is today. We are not just a company - we're a movement, pushing boundaries and embracing the spirit of &quot;Defy Ordinary&quot;. 
 
We are now looking for a Manager, Aftersales Field Force B2B to join Nissan in Saudi Arabia, who will play a crucial role in supporting the achievement of Nissan's Aftersales Objectives in KSA and is required to work closely with several stakeholders within the Nissan organization as well as its Dealer partners in KSA. 
 
In this role you will: 
<ul><li>
Lead Nissan aftersales business growth in all verticals (Fleet &amp; Government, IRF and Commodities, etc) in all assigned dealers</li><li>
Consult and support Nissan Dealers in adopting plans to maximize customer satisfaction, revenues, and profits through fleet and IRF channel.</li><li>
Ensure customer satisfaction and the achievement of the main KPIs (Sales and Customer Satisfaction)</li><li>
Be the main source of competitive information in the assigned markets through extensive GEMBA (field) visits to Dealers locations, competitor aftersales facilities, IRF, fleet and government customers.</li><li>
Achieve assigned channel sales objectives (parts, oil, battery, accessories, others).</li><li>
Focus on service KPIs for assigned Dealer (Customer Satisfaction, Fleet Service Retention, Parts/CPRO, P/UIO Fleet).</li><li>
Support the implementation of the yearly Business Plan BP with NSCs and follow up the progress on all elements.</li><li>
Support the development and implementation of targeted effective aftersales incentive programs.</li><li>
Support Dealer to improve fleet and government aftersales revenues along with Retention.</li><li>
Plan and hold dealer periodic visits to ensure actions implementation and business operations.</li><li>
Hold periodic (monthly and quarterly) review meetings with dealers to discuss business performance and set of actions - if needed.</li></ul> 

Project Execution: 
<ul><li>
Coordinate the implementation and on-ground execution of the Projects with all stakeholders, internally and externally</li><li>
On time completion</li><li>
Right level of quality</li></ul> 

Data &amp; CRM: 
<ul><li>
Set and implement initiatives to ensure availability, accuracy, and accessibility of Service database in Salesforce in coordination with relevant stakeholders</li><li>
Database completeness and accuracy</li></ul> 

Communication and working relationship: 
 
The job requires effective relationships with: 
<ul><li>
NKSA Aftersales, CX, Sales and Marketing teams</li><li>
KSA dealerships' aftersales management and team</li></ul> 

Framework, boundaries, and decision making: 
<ul><li>
The job requires to secure relevant functional involvement, input and cross-functional alignment on projects as needed.</li></ul> 

KPIs: 
<ul><li>
Service Retention: Fleet Service Retention</li><li>
Parts Sales Revenue: Gross sales &amp; channel sales (P/CPRO and P/UIO) through Fleet and IRF channel</li><li>
Accessory &amp; Commodity Sales: NGMO, Batteries and VA sales - Fleet and IRF.</li><li>
Special Projects: Deliverables</li></ul> 

What we are looking for: 
<ul><li>
Bachelor's degree in engineering, sales, marketing or Equivalent.</li><li>
At least 8 years work experience in automotive aftersales business in the GCC/ME:</li><li>
Track record of success in managing aftersales operation</li><li>
Automotive Aftersales Business and Operations Management (Service &amp; Parts)</li><li>
KSA Market and B2B/B2C customer mindset experience</li><li>
Customer Satisfaction</li><li>
PDCA Management</li><li>
Automotive Technical Knowledge</li><li>
Confident using MS Office (mainly Excel and PowerPoint)</li><li>
Excellent communication skills in English and Arabic required</li></ul> 
At Nissan, we believe that the differences among us - differences in race, gender, age, mindset, religion, people with disabilities and much more - make us stronger and equip us to better serve our customers and communities. We are committed to creating positive change that ensures transparency and inclusivity throughout the career journey, in order to build teams that create a sense of belonging for all members. 
 
Saudi Arabia</div>

Manager, Aftersales Field Force B2B - KSA

Nissan Motor Corporation

Overview Join to apply for the Aftersales Training Manager role at Nissan Motor Corporation.Location: Dubai, United Arab Emirates.At Nissan, we believe that differences among us make us stronger and equip us to better serve customers and communities. We are committed to transparency and inclusivity throughout the career journey. Responsibilities <ul><li>Define, propose, implement and maximize the Aftersales training strategy for Nissan Middle East (NMEF).</li><li>Ensure sufficient levels of Technical, Service, and Parts Operations competency at the NSCs to deliver high-quality product repair, customer experience, and parts business results.</li><li>Lead, oversee and guide NSC training activities to ensure alignment with NMEF business strategies.</li></ul> Main tasks and responsibilities <ul><li>Technical Training<ul><li>Train and certify NSC technical trainers on Global Nissan Service Technician Education Programs (N-STEP) and ensure NSCs have qualified trainers to deliver local training.</li><li>Localise, update and deliver new model technical training; conduct Train-The-Trainer (TTT) programs for Technical Trainers or directly to frontline staff.</li><li>Collaborate with regional and global teams to ensure training materials are current and reflect local technology and equipment specifications.</li><li>Perform regular training needs analyses and design/ develop new training materials (Instructor-Led, e-Learning, or Virtual Classroom) to close gaps.</li><li>Deliver EV/NEV technical training and certification to ensure NSCs have the knowledge to service and repair NEVs.</li><li>Pursue ongoing knowledge enhancement through Master Trainer TTT programs at regional/global levels.</li></ul></li></ul><ul><li>Service & Parts (Non-Technical) Training<ul><li>Train and certify NSC non-technical trainers on Global Nissan Sales & Service Way (NSSW) and the G-NSAP, ensuring trainers are prepared to deliver local training.</li><li>Localise plans and deliver new model product training; conduct TTT for Non-Technical trainers or frontline staff.</li><li>Conduct regular non-technical training needs analyses in NMEF markets and develop service advisor/manager training programs to close gaps.</li></ul></li></ul><ul><li>Administrative<ul><li>Ensure training materials are up-to-date in the Learning Management System (LMS) and NSCs are proficient in LMS usage.</li><li>Manage training KPIs and ensure compliance with global, regional and local certification requirements aligned with business strategy.</li><li>Maintain the Regional Training Centre resources and prepare regional training plans in line with NMEF annual plans.</li><li>Generate monthly training and certification status reports for NSCs, NMEF, Regional and Global stakeholders.</li><li>Coordinate external training providers to meet required quality levels and company strategy.</li><li>Explore and implement training enhancement strategies, including AI integrations, to keep training modern and effective.</li><li>Lead regional training events and manage the training budget in alignment with business strategies.</li><li>Lead and mentor training team members where applicable.</li></ul></li></ul> Country Specifics <ul><li>NMEF markets</li></ul> KPIs <ul><li>Maintain global technician certification standards (N-STEP 1-3) in line with global, regional and local KPI requirements.</li><li>Maintain Global Service Advisor certification standards across the region.</li><li>Maintain certifications for Parts Sales Consultants/Managers and Service Managers.</li><li>Other KPIs as required by the business on an ad-hoc basis.</li></ul> Background & Experience Specific technical skills <ul><li>Significant experience in training and development (7-8+ years).</li><li>Affinity/experience with training activities and a dealer network (Sales and Aftersales).</li><li>Experience with systems, technology and digital tools; cross-functional management skills.</li><li>Ability to conduct public presentations and strong automotive knowledge; qualified automotive technician with knowledge of diagnostics and repair.</li><li>Proven competency in delivering quality technical training to trainers.</li><li>Certified automotive high voltage technician/trainer.</li><li>Knowledge of eLearning design and course development tools (Captivate, Synthesia, Articulate, etc.).</li><li>Knowledge of Cornerstone/Saba LMS.</li></ul> Behavioral Competencies Required <ul><li>Pedagogical skills</li><li>Autonomy and leadership</li><li>Effective communication and presentation skills</li><li>Training material and content development skills</li><li>Structured and analytical thinking</li><li>Cross-functional and cross-cultural collaboration</li><li>Coaching and mentoring skills</li></ul> Minimum Education <ul><li>Degree in Engineering (Mechanical, Electrical or similar) or equivalent (required).</li><li>Certificate/Diploma in Adult Education/Training/Train-The-Trainer (required).</li><li>University degree in Business Management or equivalent (advantageous).</li></ul> Language Requirements <ul><li>Fluent in English; Arabic (optional).</li></ul>At Nissan, we are committed to diversity and inclusion in our career journey and strive to build teams that create a sense of belonging for all members. Seniority level <ul><li>Mid-Senior level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Human Resources</li></ul> Industries <ul><li>Motor Vehicle Manufacturing</li></ul><img src="https://www.jobg8.com/Tracking.aspx?2BLAx2Vk0CapW5Qeg7gcYCdpvb%2bVxTYyg" width="0" height="0" />

Aftersales Training Manager

AutoNation

<div>The Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Associates for the store and driving a high-level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every Customer along the way.<h1 class="jobSectionHeader">
Lead the Future of Automotive Retail.</h1>
At AutoNation, innovation drives everything we do&mdash;from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we&rsquo;re looking for leaders who are ready to shape the future of automotive retail.<h1 class="jobSectionHeader">
Why You&rsquo;ll Love Working Here:</h1><ul><li>
National scale with entrepreneurial spirit</li><li>
Inclusive culture and diverse leadership</li><li>
Competitive compensation and benefits</li><li>
Opportunities to make a real impact</li><li>
Our values and culture</li></ul><h1 class="jobSectionHeader">
What We&rsquo;re Looking For:</h1><ul><li>
Proven leadership experience</li><li>
Strategic thinking and execution skills</li><li>
Passion for innovation and people development</li></ul>
Explore leadership opportunities at AutoNation today.<h1 class="jobSectionHeader">
Who Would I Interact With?</h1>
This position interacts daily with Customers, Sales Associates, other Managers, Financial Services Managers, and support staff, just to name a few.<h1 class="jobSectionHeader">
What are the day-to-day responsibilities?</h1><ul><li>
Leading yourself and the team in a way that supports AutoNation&rsquo;s Vision and Mission</li><li>
Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit</li><li>
Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes</li><li>
Driving the business through a high-level of involvement in the day-to-day operations</li><li>
Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing</li><li>
Appraising vehicles for trade</li><li>
Managing all three areas of customer traffic: Showroom, E-Commerce, and Phones</li><li>
Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory</li><li>
Assisting in managing controllable expense elements for the New and Used Vehicle Departments</li><li>
Analyzing the business to determine shortfalls and developing action plans to improve performance</li></ul><h1 class="jobSectionHeader">
How will I know if I am successful?</h1>
The performance of a Sales Manager is measured by achieving:<ul><li>
Targeted unit sales and gross profit</li><li>
Targeted Associate retention</li><li>
Targeted Customer Satisfaction Index</li></ul><h1 class="jobSectionHeader">
What are the requirements for this job?</h1><ul><li>
High School diploma or equivalent</li><li>
Proven success in auto retail sales</li><li>
Proven leadership ability to mentor and train others</li><li>
Ability to set and achieve targeted goals</li><li>
Ability to drive an exceptional Customer experience</li><li>
Demonstrated communication and interpersonal skills</li><li>
Organization and follow-up skills</li><li>
Experience and desire to work with technology</li><li>
Valid in-state driver&rsquo;s license and have and maintain an acceptable, safe driving record</li></ul><h1 class="jobSectionHeader">
What are the opportunities for career growth?</h1>
Our Sales Managers have a few options for career growth and development after success in this role. Opportunities may include:<ul><li>
Used Vehicle Manager</li><li>
Financial Services Director</li></ul>
Commission based role estimated between $2k - $15k a month<h2 class="jobSectionHeader">
Exciting Benefits and Perks Await You:</h2><ul><li>
Competitive compensation and 401k matching</li><li>
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. 
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</div>

Pre-owned Sales Manager - AutoNation Hyundai Tempe

<div>The We&rsquo;ll Buy Your Car (WBYC) In-Store Associate will be focused and specifically trained to acquire additional inventory for the dealership by actively prospecting outside of the AutoNation Customer Network. The WBYC Associate will utilize all available prospecting resources to identify and engage private parties looking to sell their vehicle. Resources include third party websites, 3rd party lead sources, service drive traffic and other means. This Associate will enjoy consistent interaction with customers throughout the day, both in person and over the phone. This role will primarily make cold contact with prospects who have their vehicle advertised for sale, both online and as walk-ins to the store.<h2 class="jobSectionHeader">
Job Responsibilities:</h2><ul><li>
Review vehicle condition reports</li><li>
Determine wholesale and retail prices</li><li>
Inspect and accept vehicles arriving onsite</li><li>
Create and execute reconditioning plan to prepare vehicle for sale</li><li>
Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles and close sales</li><li>
Driving incremental business through a high-level of engagement with customers.</li><li>
Turn prospective Vehicle Procurement Customers over to an &ldquo;elite&rdquo; sales team for a sales opportunity</li><li>
Work with management to identify current inventory needs.</li></ul><h2 class="jobSectionHeader">
Qualifications:</h2><ul><li>
High School diploma or equivalent.</li><li>
Extremely self-motivated</li><li>
Ability to set and achieve targeted goals.</li><li>
Ability to drive an exceptional Customer experience.</li><li>
Demonstrated communication, prospecting, and interpersonal skills.</li><li>
Organization and follow-up skills.</li><li>
Experience and desire to work with technology.</li><li>
Valid In-State Driver's License and an acceptable, safe driving record</li></ul><h2 class="jobSectionHeader">
Physical Requirements:</h2><ul><li>
Ability to sit and stand for prolonged periods of time.</li></ul>
This position is commission-based with an average income of $2-9k.month.<h2 class="jobSectionHeader">
Exciting Benefits and Perks Await You:</h2><ul><li>
Competitive compensation and 401k matching</li><li>
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. 
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</div>

Acquisition Specialist at Hyundai Valencia AutoNation

Nissan Motor Iberica SA

Aftersales Training Manager page is loaded Aftersales Training Managerlocations: Dubaitime type: Full timeposted on: Posted Todayjob requisition id: RPURPOSE / DETAILS OF THE JOB Mission & Main Objectives Define, propose, implement and maximize NMEF (Nissan Middle East) Aftersales training strategy. Ensure sufficient levels of Technical Competency at the NSCs to deliver outstanding product and repair quality. Ensure sufficient levels of Service competency at the NSCs to deliver outstanding Customer Experience. Ensure sufficient levels of Parts Operations competency at NSC level to drive parts business. Lead, oversee and guide NSC training activities to ensure alignment with NMEF business strategies. Main tasks and responsibilities (Including team management if any): Technical Training + Train and certify NSC technical trainers on Global Nissan Service Technician Education Programs (N-STEP), and ensure each NSC has suitably qualified trainers to deliver local training. + Localise, update and deliver new model technical training, Train-The-Trainer (TTT) to Technical Trainers or directly to frontline. + Work with regional and global teams to ensure training materials are available and updated to suit local technology and equipment specifications. + Conduct frequent technical training needs analysis in the market. + Design and develop new training material (Instructor-Led, e-Learning or Virtual Classroom Training) to close identified skills and knowledge gaps in the region. + Deliver Electric Vehicle (EV) and New Energy Vehicle (NEV) technical training and certification in the region and ensure NSC have the right level of knowledge and skills to service and repair NEVs. + Enhance own knowledge and skills by participating in Master Trainer TTT offered at Regional and Global level. Service & Parts (Non-Technial) Training + Train and certify NSC non-technical trainers on Global Nissan Sales & Service Way (NSSW), Global Nissan Service Advisor Program (G-NSAP) and ensure each NSC has suitably qualified trainers to deliver local training. + Localise plan and deliver new model product training, Train-The-Trainer (TTT) to Non-Technical trainers or directly to frontline. + Conduct frequent non-technical training needs analysis in the NMEF markets. + In addition to global training programs, design, develop and implement new Service Advisor and Service Manager training programs (TTT or directly) to close knowledge and skills gaps and enhance Administrative + Ensure all training materials are available and reasonably up-to-date on the Learner Management System. + Ensure all NSCs are competent in usage of the LMS to manage training delivery and records. + Manage training KPIs and ensure compliance with Global, Regional and Local Certification requirements and alignment with company business strategy. + Maintain all aspects of the Reagonal Training Centre e.g tools, equipments, vehicles, training resources to ensure all resources are ready for training when required. + Develop regional training plan and cascade with NSCs and ensure NSCs adhere to NMEF annual training plans to maintain correct level of certification. + Generate monthly training and certification status reports and share with applicable stakeholers e.g. NSC, NMEF, Regional and Global as required. + Appointment and management of external training providers and ensure services, materials and all activities by providers activities meet the required quality levels and in-line with company strategy. + Research and implement new training enhancement strategies e.g. AI integration to training and development, to ensure training offered by NMEF is modern, effective and enhances company business strategy. + Conduct regular meetings with NSC training managers to provide guidance and support on issues of training delivery and management. + Responsible to maintain and upkeep training centre in relation to 5S, usage, tools and equipment, vehicles and other training resources. + Lead organisation of regional training events including Skills Contests, New Model TTT, etc. + Develop annual training budget inline with company business strategies and monitor implementation thereof. + Lead training team members/subordinates (where applicable) Country Specifics NMEF markets KPIs Maintain global technician certification standards by ensuring certification levels for N-STEP 1, 2 and 3 are inline with global, regional and local KPI requirements. Maintain Global Service Advisor certification standards across the region to certification levels inline with global, regional and local KPI requirements. Maintain Parts Sales Consultants and Managers training certification Maintain Service Manager certification Other KPIs are required by business on ad-hoc basis Background & Experience Specific technical skills Significant experience and skills training and development (min 7-8 years) Affinity and/or experience with Training activities & dealer network (Sales and Aftersales) Experience and affinity with systems, technology and digital Cross functional management skills Ability to conduct public presentations Strong car culture and automotive background knowledge Qualified automotive technician with extensive knowledge of automotive technology, diagnostics and repair techniques. Proven competency in delivering quality technical training to trainers Certified automotive high voltage technician/trainer Knowledge of eLearning instructional design and course development tools (Captivate, Synthesia, Articulate etc) Knowledge of Cornerstone Saba LMS Behavioral Competencies Required Pedagogical skills High level of autonomy and leadership Effective communication and presentation skills Training material and content Development skills Structured and analytical Cross functional and cross-cultural skills Coaching and Mentoring skillsMinimum Education Degree in Engineering fields (Mechanical, Electrical or similar) or equivalent (required) Certificate/Diploma in Adult education/training/Train-The-Trainer (required) University degree in Business Management or equivalent (advantageous)Language Requirements Fluent in English, Arabic (optional) At Nissan, we believe that the differences among us - differences in race, gender, age, mindset, religion, people with disabilities and much more - make us stronger and equip us to better serve our customers and communities. We are committed to creating positive change that ensures transparency and inclusivity throughout the career journey, in order to build teams that create a sense of belonging for all members. United Arab Emirates<img src="https://www.jobg8.com/Tracking.aspx?KHgzDCyz%2b4yBp%2br0T%2btyfT746fuxZ8uxt" width="0" height="0" />

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