noc manager

King Revolution Inc

The Assistant Operations Manager oversees daily operations across technical, routing, NOC, swaps, and commercial teams to ensure efficient VoIP service delivery. This role focuses on cross-functional leadership, performance tracking, team development, issue resolution, and continuous improvement, ensuring KPIs and SLAs are consistently met.KEY RESPONSIBILITIES: Leadership and Team Oversight: &middot; Supervise and support department leads including Routing, NOC, Commercial, Swaps, Testing, and Training teams.&middot; Assign responsibilities, ensure role clarity, and maintain accountability across departments.&middot; Coach team leads and potential future leaders to prepare them for delegation and vertical growthPerformance Monitoring &amp; Reporting: &middot; Oversee daily operations and traffic performance.&middot; Monitor KPIs for Each role in Each Department.&middot; Review reports and dashboards regularly to identify trends and resolve bottlenecks.SWAP &amp; Routing Coordination: &middot; Coordinate with the Market Maker and Swaps Manager to ensure optimized route management and minimal loss.&middot; Manage commercial swap strategies to maximize profit and quality.Process Development &amp; Optimization: &middot; Design, implement, and improve SOPs for NOC (Voice), troubleshooting, Market maker and swaps workflows.&middot; Streamline interdepartmental processes and promote documentation practices.Vendor &amp; Customer Operations: &middot; Oversee provisioning, rate updates, and coordination with customers/vendors for technical, commercial requirements and billing (Offset/net off)&middot; Supervise resolution of escalated issues from clients or vendors.Training &amp; Development: &middot; Identify skill gaps and ensure regular training cycles through the Training Manager.&middot; Promote continuous learning and knowledge documentation across teams.Meeting &amp; Communication: &middot; Lead daily stand-ups, weekly strategy sessions, and department syncs.&middot; Represent Operations in cross-functional or executive meetings.Crisis Handling &amp; Escalation: &middot; Act as the point of escalation for technical outages, critical customer/vendor concerns, and interdepartmental conflicts.&middot; Ensure 24/7 service continuity by coordinating emergency responses.Job Type: Full-timePay: Rs130,000.00 - Rs150,000.00 per monthWork Location: In person

Assistant Manager – Voice & Network Operations

CONNECTEL PVT LTD

Job SummaryWe are seeking an experienced and highly skilled Network Operations Manager to lead and manage our ISP network infrastructure and operations. This role is responsible for planning, implementing, and maintaining robust network systems to meet organizational goals for performance, security, and scalability. The ideal candidate will bring deep technical expertise, strong leadership qualities, and a proven track record in managing complex, multi-vendor environments.Key Responsibilities<ul><li>Lead and manage the Network Operations Center (NOC) to ensure high network uptime, performance, and security across all ISP services.</li><li>Design, architect, and maintain enterprise-scale data networks, including WAN, LAN, WLAN, SDN, and Content Delivery Networks (CDNs).</li><li>Implement and manage network security infrastructure, including firewalls, proxies, VPNs (IPSec &amp; Remote Access), and security zones.</li><li>Deploy, configure, and troubleshoot multi-vendor network technologies, including Cisco, MikroTik, CDNs, CRM systems, and NetBox.</li><li>Oversee and maintain networking hardware and configurations for routers, switches, wireless access points, firewalls, and VPN solutions.</li><li>Configure and optimize Layer 2 protocols: VLANs, Trunking, STP, RSTP, ARP, LLDP, CDP.</li><li>Manage Layer 3 protocols and services: OSPF, BGP, IP, VRFs, VRRP, QoS, ACLs, IPSec.</li><li>Utilize advanced network techniques and tools: EtherChannel, PAgP, LACP, multicast, TCP/IP, IPv6, TACACS.</li><li>Perform advanced network traffic analysis and diagnostics using tools such as tcpdump, Wireshark, NetFlow/sFlow, iPerf, etc.</li><li>Administer security policies including NAT, DMZs, VPNs, and application-aware firewalls.</li><li>Manage firewall solutions and optimize security using Cisco ASA, FortiGate, and F5 Big-IP platforms.</li><li>Provide configuration, support, and lifecycle management for Cisco and MikroTik switches and wireless infrastructure.</li><li>Administer network services: RADIUS, TACACS+, SNMP, including rule set management, license renewals, certificate updates, firmware upgrades, and improving overall security posture.</li></ul>Required Qualifications &amp; Skills<ul><li>6+ years of hands-on experience in managing service provider (ISP) networks and large-scale infrastructure.</li><li>Proven expertise in deploying and supporting multi-vendor network technologies.</li><li>Strong understanding of cloud networking environments, particularly Microsoft Azure.</li><li>Deep knowledge of routing, switching, firewall configurations, and advanced networking protocols.</li><li>Experience managing mission-critical networks with high availability, redundancy, and failover configurations.</li><li>Proficient in network monitoring, troubleshooting, and performance optimization tools.</li><li>Strong analytical and diagnostic skills with attention to detail and proactive problem-solving abilities.</li><li>Demonstrated leadership and team management capabilities, including mentoring and growing technical teams.</li><li>Excellent written and verbal communication skills, with strong documentation practices.</li></ul>Job Type: Full-timePay: Rs200,000.00 - Rs350,000.00 per monthWork Location: In person

Manager Operation Network

Big Fish Recruitment

The Role
 Title: ICT Operation Manager Reports to: Head of ICT Infrastructure & Network Department Location: Makkah, KSA Role Purpose Own day-to-day operations of the ICT infrastructure (Data Center, Core Network, ELV/Smart-City systems) to deliver high availability, security compliance (NCA), and SLA attainment. Key Responsibilities • ITIL Service Operations: Run Incident/Problem/Change/Release, Capacity & Availability, Service Continuity processes. • NOC /SOC Operations: End-to-end service monitoring & alerting (network/servers/apps/ELV), reduce MTTD/MTTR via unified monitoring, on-call playbooks, and automated remediation, Coordinate with Cybersecurity (SOC/SIEM), patch/vulnerability management, IAM/MFA, and NCA/ISO27001 compliance, • Network & Wireless: Operate core/distribution/edge (QoS, VLAN/VRF segmentation, BGP/OSPF), Wi-Fi, and maintain config/backup baselines and change windows. • Data Center Operations: Backup/restore, quarterly DR tests, virtualization & storage operations, capacity planning, and emergency procedures. • ELV systems Operations: (CCTV, Access Control, PAS, FAS, BMS, PLC, Digital Signage/VMS, etc.). • Telecom & Contractors Coordination: Work with telecom service providers (Neutral Host/DAS for GSM/4G/5G, fiber) and ICT contractors to ensure service readiness and resilience. • BCP (Business Continuity Plan)/H&S (Health & Safety): Lead technical incident response and conduct biannual tabletop drills to ensure BCP/H&S readiness. • Vendors & SLAs: Manage contract performance, spares, escalation paths, and align maintenance with approved change windows. • Reporting & CSI) Continual Service Improvement (: Produce monthly service KPIs and drive a data-led Continual Service Improvement roadmap.
 
Requirements
 <ul>
<li>Education/Experience: BSc in Eng./CS/IT; • 8–12 years in Data Center/Network operations, • 3+ years in team leadership. • Technical Competencies: Routing/Switching (BGP/OSPF), Wi-Fi, NG firewalls, virtualization (VMware/Hyper-V), storage & backups, monitoring (SNMP/flow/logs). Hands-on exposure to cybersecurity operations, ELV systems, and telecom services (GSM/4G/5G, fiber). • Languages: Arabic and English fluency. • Preferred certs: ITIL v4, CCNP/CCIE, Fortinet/Palo Alto, VMware VCP, Microsoft/Red Hat, ISO/IEC 27001 LI/LA; familiarity with Saudi NCA cybersecurity frameworks.</li>
</ul>
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

ICT Operation Manager

The Operations Assistant Manager is responsible for overseeing all day-to-day activities across technical, routing, NOC, swaps, and commercial departments to ensure seamless VoIP service delivery. This role involves cross-functional leadership, performance monitoring, team development, issue resolution, and continuous process improvement. The Operations Assistant Manager drives strategic execution and ensures all operational KPIs, and SLAs are met with efficiency and precision.KEY RESPONSIBILITIES: Leadership and Team Oversight: &middot; Supervise and support department leads including Routing, NOC, Commercial, Swaps, Testing, and Training teams.&middot; Assign responsibilities, ensure role clarity, and maintain accountability across departments.&middot; Coach team leads and potential future leaders to prepare them for delegation and vertical growthPerformance Monitoring &amp; Reporting: &middot; Oversee daily operations and traffic performance.&middot; Monitor KPIs for Each role in Each Department.&middot; Review reports and dashboards regularly to identify trends and resolve bottlenecks.SWAP &amp; Routing Coordination: &middot; Coordinate with the Market Maker and Swaps Manager to ensure optimized route management and minimal loss.&middot; Manage commercial swap strategies to maximize profit and quality.Process Development &amp; Optimization: &middot; Design, implement, and improve SOPs for NOC (Voice), troubleshooting, Market maker and swaps workflows.&middot; Streamline interdepartmental processes and promote documentation practices.Vendor &amp; Customer Operations: &middot; Oversee provisioning, rate updates, and coordination with customers/vendors for technical, commercial requirements and billing (Offset/net off)&middot; Supervise resolution of escalated issues from clients or vendors.Training &amp; Development: &middot; Identify skill gaps and ensure regular training cycles through the Training Manager.&middot; Promote continuous learning and knowledge documentation across teams.Meeting &amp; Communication: &middot; Lead daily stand-ups, weekly strategy sessions, and department syncs.&middot; Represent Operations in cross-functional or executive meetings.Crisis Handling &amp; Escalation: &middot; Act as the point of escalation for technical outages, critical customer/vendor concerns, and interdepartmental conflicts.&middot; Ensure 24/7 service continuity by coordinating emergency responses.Strategic Planning &amp; Growth: &middot; Contribute to company-wide strategy from an operations standpoint.&middot; Propose automation, tools, and structural improvements to scale operations effectively.Job Type: Full-timePay: Rs130,000.00 - Rs150,000.00 per monthWork Location: In person

Assistant Manager – VoIP Service Operations

The Assistant Operations Manager is responsible for overseeing all day-to-day activities across technical, routing, NOC, swaps, and commercial departments to ensure seamless VoIP service delivery. This role involves cross-functional leadership, performance monitoring, team development, issue resolution, and continuous process improvement. The Operations Assistant Manager drives strategic execution and ensures all operational KPIs, and SLAs are met with efficiency and precision.KEY RESPONSIBILITIES: Leadership and Team Oversight: &middot; Supervise and support department leads including Routing, NOC, Commercial, Swaps, Testing, and Training teams.&middot; Assign responsibilities, ensure role clarity, and maintain accountability across departments.&middot; Coach team leads and potential future leaders to prepare them for delegation and vertical growthPerformance Monitoring &amp; Reporting: &middot; Oversee daily operations and traffic performance.&middot; Monitor KPIs for Each role in Each Department.&middot; Review reports and dashboards regularly to identify trends and resolve bottlenecks.SWAP &amp; Routing Coordination: &middot; Coordinate with the Market Maker and Swaps Manager to ensure optimized route management and minimal loss.&middot; Manage commercial swap strategies to maximize profit and quality.Process Development &amp; Optimization: &middot; Design, implement, and improve SOPs for NOC (Voice), troubleshooting, Market maker and swaps workflows.&middot; Streamline interdepartmental processes and promote documentation practices.Vendor &amp; Customer Operations: &middot; Oversee provisioning, rate updates, and coordination with customers/vendors for technical, commercial requirements and billing (Offset/net off)&middot; Supervise resolution of escalated issues from clients or vendors.Training &amp; Development: &middot; Identify skill gaps and ensure regular training cycles through the Training Manager.&middot; Promote continuous learning and knowledge documentation across teams.Meeting &amp; Communication: &middot; Lead daily stand-ups, weekly strategy sessions, and department syncs.&middot; Represent Operations in cross-functional or executive meetings.Crisis Handling &amp; Escalation: &middot; Act as the point of escalation for technical outages, critical customer/vendor concerns, and interdepartmental conflicts.&middot; Ensure 24/7 service continuity by coordinating emergency responses.Strategic Planning &amp; Growth: &middot; Contribute to company-wide strategy from an operations standpoint.&middot; Propose automation, tools, and structural improvements to scale operations effectively.Job Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthWork Location: In person

Assistant Manager – NOC & Routing Operations

Lazourdy Contracting and General Maintenance

Vacancies: 1 Experience: Minimum 2&ndash;3 years (UAE experience required) Salary: Competitive (based on experience and skills)About the Role:We are seeking a proactive NOC Engineer to manage and coordinate all No Objection Certificate (NOC) submissions, approvals, and clearances related to building construction projects in Abu Dhabi. The ideal candidate will have solid experience in dealing with local authorities and a strong understanding of utility coordination requirements.Key Responsibilities:<ul><li>Company Registrations and Qualifications:</li></ul>&Oslash; Process company registrations with relevant authorities, developers, and service providers.&Oslash; Follow up on qualification procedures to ensure compliance.<ul><li>Project Coordination: </li></ul>&Oslash; Attend kick-off with stakeholders and coordination meetings to address NOC-related site issues.&Oslash; Review, prepare, and submit NOC applications, ensuring all authority requirements are included to minimize response times and eliminate re-submittals.&Oslash; Prepare the permitting track sheets for all projects&Oslash; Follow up with all authorities such as but not limited to ( ADM, AAM , DRM , TAQA , SWS , DU , Etisalat , ADCD , eNOC , IPS , Tadweer, Smarthub , UAE Hub &hellip; etc ) .&Oslash; Authority Coordination: Act as the primary liaison between the company and relevant government and utility authorities to facilitate approvals and resolve any technical or procedural issues.&Oslash; Submittal Management: Maintain a detailed log of all NOC submittals, tracking progress, approval status, and timelines to ensure no delays to the project schedule.&Oslash; Technical Document Preparation: Prepare and review all technical drawings, plans, and documents to ensure they meet the specific requirements of each government authority and utility provider&Oslash; Drawing Amendments: Coordinate with the design and engineering teams to amend drawings and documents based on feedback received from authorities.&Oslash; Familiarity with all authority requirements for obtaining NOCs.&Oslash; Issue the building permits, inspections, permits, shop drawings submissions and BCC .&Oslash; Reporting: Provide regular updates and reports to the Project Manager on the status of all NOC applications and highlight any potential risks or delays.Desired Candidate Profile : &Oslash; Education: Bachelor's degree in Civil Engineering or a related engineering discipline.&Oslash; Experience: Minimum of 2-3 years of experience in the UAE ( Abu Dhabi ) handling NOC processes for infrastructure or civil construction projects .&Oslash; In-depth knowledge of the regulations, procedures, and requirements of Abu Dhabi-based government and utility authorities&Oslash; Proven experience in successfully obtaining NOCs from agencies like ADDC, ADSSC, Etisalat, and others.Skills:&Oslash; Strong organizational and analytical skills with a high attention to detail.&Oslash; Excellent communication and negotiation skills.&Oslash; Proficiency in AutoCAD , Microsoft office and other relevant drafting software.&Oslash; Ability to work effectively under pressure to meet tight deadlines.&Oslash; Fluent in spoken and written English; knowledge of Arabic is an advantage.Job Type: Full-time

NOC Engineer - Building Construction

tawteen

<ul><li>Prepare and submit NOC applications to relevant authorities</li><li>Coordinate with consultants, contractors, and government entities for approvals.</li><li>Follow up on submissions to secure timely NOC approvals.</li><li>Maintain and update NOC tracking records and documentation.</li><li>Support project teams during design and construction to resolve NOC-related issues</li></ul>Job Type: Full-timePay: AED7,000.00 - AED12,000.00 per month

NOC Engineer ( Building Costruction)

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