nurse coordinator

Axios International

<div><p><b>Position: Nurse Coordinator (KSA)</b></p>
<p><b>
Location: Al Riyadh, Saudi Arabia</b></p><br>
<p></p>
<p><b>
Position Purpose</b></p><br>
<p>
The Home Health Nurse provides comprehensive nursing care in the community setting that assists patients to achieve optimum health and quality of life in situations of chronic disease. The Home Care Nurse is responsible for the provision and management of effective nursing care to individuals and/or families in the community or in Patient Support Programs.</p><br>
<p></p>
<p><b>
Duties and Responsibilities</b></p><br>
<p>
Based on the agreed upon services and workflow, the Home Health Nurse provides skilled nursing services in accordance with the orders of a physician and under a plan of care. Duties include but not limited to:</p><br>
<p></p>
<ul>
<li>Telephonic follow up consultation</li>
<li>Monitoring of vital signs during home care; blood pressure, heart rate, temperature and oximeter statistics</li>
<li>Monitoring of blood glucose levels, and providing teaching and support for patient and family</li>
<li>Preparing medications as per physician order</li>
</ul><ul><li>Administrating medications and instruction on Medication such as Injections, IV&rsquo;s, inhalation, oral, infusions and rectal</li>
<li>Pain Management Medication monitoring and support for patients with acute or chronic health conditions</li>
<li>Education and counselling, consistent with the type/nature of treatment and/or care management need</li>
<li>Wound assessment and dressing changes</li>
<li>Providing general nursing care</li>
</ul><ul><li>Knowledge about Advanced Foot Care will be added value but not a must</li>
<li>Monitoring pain control</li>
<li>Cardiac Assessments<br>
</li>
</ul><ul><li>Reporting Adverse Events and follow the country rules and regulation regarding AE reporting procedure, and reporting any concerns /changes in patient health to the program and/or treating physician</li>
<li>Reporting any adverse events/product complaints as per client&rsquo;s requirements and/or Axios SOPPs</li>
<li>Familiarity with nursing equipment (like ECG machine, spirometry and monitors) and ability to provide nursing assessments to patients</li></ul><br>
<p></p>
<p><b>
Organizational Responsibilities</b></p>
<ul>
<li>Reflecting and interpreting the Axios Vision, Mission and Core Values in his/her own work with enthusiasm and commitment</li>
<li>Acting in accordance with relevant legislation and company Policies, Standards and Procedures</li>
</ul><ul><li>Effectively assisting the Program Managers in managing the Patient Support Program(s) by liaising with hospitals, distributors, pharmacies, and patients</li>
<li>Working closely with the Axios staff to implement the required service(s) for the enrolled patients in the program(s)</li>
<li>Carrying out home visits for patient care as required</li>
<li>Preparing timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in &ldquo;real time&rdquo; as patients proceed through the program</li></ul><br>
<p>
</p><p><b>Educational Background and Experience</b></p><br>
<ul>
<li>A BS Degree in Nursing is required</li>
<li>At least 2 years working experience in a healthcare setting</li>
<li>Must provide evidence of local health authority license or eligibility letter</li>
<li>Excellent command of English and Arabic</li>
<li>Demonstrate clinical nursing knowledge and experience in providing direct patient care</li></ul><br>
<p></p>
<p><b>
Job Circumstances</b></p><br>
<ul>
<li>The position is based in our Jeddah or Riyadh office and it does entail frequent travel to Clients and partners which may be outside your designated region.</li>
<li>Flexibility in ability to travel as well as working hours is essential.</li>
<li>Must be certified in CPR and/or First Aid course certificate</li>
</ul><ul><li>He/she must provide Good Standing Certificate not older than 6 months.</li></ul></div>

Nurse Coordinator (KSA)

UnityPoint Health

<div>Overview:
<p><b>
House Supervisor - Trauma Nurse Coordinator</b></p><p><b>
Part-Time; Weekend Package; </b><b>Fri/Sat/Sun 3-11:30</b></p><p></p><div><br>
The House Supervisor/Trauma Nurse Coordinator is a Registered Nurse who provides operational leadership for hospital services while overseeing the trauma program at Grundy County Memorial Hospital (GCMH). In this dual role, the individual serves as the hospital&rsquo;s administrative representative during assigned shifts, ensuring safe, high-quality patient care through coordination, supervision, and support of clinical teams, including direct charge nurse responsibilities in the Emergency Department.</div><div>
As Trauma Nurse Coordinator, this role directs the coordination of trauma patient throughput in and out of the emergency department, ensures compliance with trauma program standards, and oversees timely and accurate data submission. The House Supervisor/Trauma Nurse Coordinator serves as the primary point of contact for the GCMH trauma program&mdash;representing the hospital to outside agencies, regulatory bodies, and the community&mdash;while fostering strong partnerships that support excellence in trauma care.</div>
Why UnityPoint Health?:
<p>
At UnityPoint Health, you matter. We&rsquo;re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.</p><p>
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you&rsquo;re in. Here are just a few:</p><ul><li>
Expect paid time off, parental leave, 401K matching and an employee recognition program.</li><li>
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.</li><li>
Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.</li></ul><p>
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.</p><p>
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.</p><p>
Find a fulfilling career and make a difference with UnityPoint Health.</p>
Responsibilities:
<div><b>
Hospital Leadership &amp; Supervision</b></div><ul><li><div>
Serve as the clinical resource and administrative representative during assigned shifts.</div></li><li><div>
Oversee hospital operations, including staffing, patient flow, bed requests, and diversion decisions.</div></li><li><div>
Collaborate with leaders, physicians, and care teams to resolve issues, support policies, and ensure optimal outcomes.</div></li><li><div>
Perform department rounds, respond to emergency codes, and maintain effective communication with leadership.</div></li><li><div>
Assist with patient care, admissions, transfers, discharges, and crisis situations as needed.</div></li><li><div>
Ensure compliance with infection prevention protocols, safety standards, and regulatory guidelines.</div></li></ul><div><b>
Emergency Department Support</b></div><ul><li><div>
Provide charge nurse support, including patient triage, transfer coordination, and EMS report intake.</div></li><li><div>
Ensure adequate staffing, supplies, and equipment availability in the ED.</div></li><li><div>
Deliver direct patient care and documentation when necessary.</div></li><li><div>
Support a safe, compliant environment while fostering strong relationships with ED providers and EMS crews.</div></li></ul><div><b>
Trauma Program Management</b></div><ul><li><div>
Oversee GCMH&rsquo;s Trauma Program to ensure compliance with state and national standards.</div></li><li><div>
Coordinate trauma patient data collection, analysis, and submission (Image Trend) to drive performance improvement.</div></li><li><div>
Partner with the Trauma Medical Director on Trauma Committee meetings, case reviews, and quality initiatives.</div></li><li><div>
Prepare for and lead State Trauma Survey activities, ensuring program readiness and compliance.</div></li><li><div>
Collaborate with regional and state trauma coordinators to maintain best practices.</div></li></ul><div><b>
Education &amp; Outreach</b></div><ul><li><div>
Guide and teach staff on trauma care, ensuring ATLS compliance for providers.</div></li><li><div>
Coordinate trauma-related education, training, and community outreach in collaboration with Staff Development.</div></li><li><div>
Support injury prevention initiatives and represent GCMH in state-level trauma system activities.</div></li></ul>
Qualifications:
<div><b>
Required</b></div><ul><li><div>
Graduate of an accredited nursing program.</div></li><li><div>
Current licensure in good standing to practice as a Registered Nurse in the state of Iowa.</div></li><li><div>
Minimum of 3 years recent RN experience in a hospital setting, including emergency department experience.</div></li><li><div>
Current certifications: BLS, ACLS, PALS, TNCC, and Dependent Adult &amp; Child Abuse Mandatory Reporter (per policy).</div></li><li><div>
Valid driver&rsquo;s license for work-related travel.</div></li><li><div>
Proficiency in English (read, write, comprehend, and speak).</div></li><li><div>
Proficient computer skills, including Microsoft Office and email.</div></li><li><div>
Ability to use customary clinical and office equipment to perform essential functions.</div></li></ul><div><b>
Preferred</b></div><ul><li><div>
Bachelor&rsquo;s degree in Nursing.</div></li><li><div>
Recent experience in trauma, emergency nursing, and/or nurse leadership.</div></li><li><div>
Certification as a TNCC Instructor (or willingness to obtain within 2 years of hire).</div></li><li><div>
Current professional certification related to area of practice.</div></li><li><div>
Demonstrated leadership, strong interpersonal skills, and ability to assess the needs of patients, families, and team members.</div></li><li><div>
Ability to apply principles of supervision to support hospital and nursing administration goals.</div></li></ul></div>

House Supervisor (Trauma Nurse Coordinator)

Intermountain Health

<div><p><b>Job Description:</b></p>
Direct clinical oversight for nursing/clinical staff under the direction of the Ambulatory Nurse Director. Responsible to provide clinical expertise and leadership to the delivery of nursing care.
<div><b>Posting Specifics</b></div><div><div><div><div><div><div><div><div><div><div><div><div><ul><li>
Benefits Eligible: Yes</li><li>
Shift Details: Full time (40 budgeted hours). 8:00 am - 5:00 pm Monday - Friday.</li><li>
Unit/Location: InstaCares - Salt Lake Clinic, Bountiful, North Temple, and Memorial Clinic</li><li>
Preferred Qualifications: Ambulatory nursing experience preferred. Able to create and nurturing environment, work well with others, able to be flexible.</li></ul></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p><b>
Scope</b><br>
<br>
RN Coordinator II reports to the Ambulatory Nurse Director and plays a key role in clinical oversight. This position typically supervises a clinical staff of 45 - 50 employees. This position is included in strategic decisions specific to staffing models and oversight of staff performance.<br>
<br>
<b>Job Essentials:</b><br>
<br>
1. In collaboration with clinic manager, projects staffing needs for current and following shift and/or department to provide optimal patient care.<br>
2. Ensures that staffing levels/skill levels match census/acuities for the unit; coordinates cost-effective use of staff by ensuring appropriate staff-to-provider ratio.<br>
3. Under the direction of the Ambulatory Nurse Director, collaborates with Clinic Manager to complete and conduct annual performance reviews of staff; enforces policies, guidelines and procedures.<br>
4. Responsible for initial and on-going counseling of staff for performance issues; collaborates with clinic manager for employee hiring, on-boarding and orientation.<br>
5. Oversees competency of clinical staff through annual skills updates, ongoing educational in-services and completion of mandatory educational requirements.<br>
6. Forecasts and communicates accurate information on admission, discharge and transfer to ensure appropriate patient placement.<br>
7. Responsible for triaging and investigating event reviews categories A-E.<br>
8. Responsible for clinic audits in a specified geographic area/clinic.<br>
9. Assists with MA 1 Course and Second Day Orientation.<br>
10. Communicates with appropriate caregivers on difficult / challenging patients to facilitate appropriate care needs; assists staff members with direct patient care as needed.<br>
11. Actively participates in quality improvement initiatives (i.e. CQI, TQM, Lean, 100% participation, etc.).<br>
<br>
<b>Minimum Qualifications:</b></p><ul><li>
Licensure as a Registered Nurse in state of practice.</li><li>
Current Basic Life Support Certification (BLS) for Healthcare Providers.</li><li>
Two years of clinical nursing experience.</li><li>
Clinical expertise in assigned clinical areas.</li><li>
Working knowledge of clinical processes in the ambulatory setting.</li><li>
Demonstrated communication skills in recommending quality, customer service, and safety improvement measures.</li><li>
Experience mentoring clinical staff.</li><li>
RNs hired or promoted into this role need to have or obtain their BSN within three years of hire or promotion.</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li>
Bachelor's degree in Nursing (BSN). Education must be obtained from an accredited institution. Degree will be verified.</li><li>
Two years of experience supervising clinical staff.</li></ul><p></p><p><b>
Physical Requirements:</b></p><p>
Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.<br>
- and -<br>
Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.<br>
- and -<br>
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.<br>
- and -<br>
Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.<br>
- and -<br>
Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc).<br>
- and -<br>
May be expected to stand in a stationary position for an extended period of time.</p><p></p><p><b>
Location:</b></p>
Bountiful Clinic, Memorial Clinic, North Temple Clinic, Salt Lake Clinic<p></p><p><b>
Work City:</b></p>
Salt Lake City<p></p><p><b>
Work State:</b></p>
Utah<p></p><p><b>
Scheduled Weekly Hours:</b></p>
40<p></p><p>
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.</p>
$40.39 - $60.96<p></p><p>
We care about your well-being &ndash; mind, body, and spirit &ndash; which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
</p><p></p><p>Learn more about our comprehensive benefits package here.</p><p></p><p>
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</p><p></p><p>
At Intermountain Health, we use the artificial intelligence (&quot;AI&quot;) platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.</p><p></p><p>
All positions subject to close without notice.</p></div><p></p>

Registered Nurse Coordinator ll Medical Group

<div><p><b>Position: Patient Support Program Nurse
</b></p><p><b>Location: UAE</b></p><br>
<p>
</p><p><b>Position Purpose</b></p>
<p>
The <b>Patient Support Nurse</b> provides comprehensive nursing care in the community setting that assists patients to achieve optimum health and quality of life in situations of chronic disease. The Patient Support Nurse is responsible for the provision and management of effective nursing care to individuals and/or families in the community or in-Patient Support Programs. The Patient Support Nurse works in adherence to the Policies and Procedures set by Axios International and works in accordance with established standards of nursing practices according to local and international rules and regulations.</p><br>
<p></p>
<p><b>
Duties and Responsibilities</b></p>
<p>
Based on the agreed-upon services and workflow, the Patient Support Nurse provides skilled nursing services in accordance with the orders of a physician and under a plan of care. Duties include but not limited to:</p>
<ul>
<li>Telephonic follow up consultation</li>
<li>Monitoring of vital signs during home care; blood pressure, heart rate, temperature and oximeter statistics</li>
<li>Monitoring of blood glucose levels, and providing teaching and support for patient and family</li>
<li>Administrating medications and instruction on Medication such as Injections, IV&rsquo;s, inhalation, oral, infusions and rectal</li>
<li>Pain Management Medication monitoring and support for patients with acute or chronic health conditions</li>
<li>Education and counselling, consistent with the type/nature of treatment and/or care management need</li>
<li>Wound assessment and dressing changes</li>
<li>Providing general nursing care</li>
<li>Knowledge about Advanced Foot Care will be added value but not a must</li>
<li>Monitoring pain control</li>
<li>Cardiac Assessments</li>
<li>Supervision/health teaching and support for family and caregivers on regular basis</li>
<li>Ability to assess mental status</li>
<li>Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data</li>
<li>Reporting any adverse events/product complaints as per client&rsquo;s requirements and/or Axios SOPPs</li></ul><br>
<p></p>
<p><b>
Organizational Responsibilities</b></p>
<ul>
<li>Reflecting and interpreting the Axios Vision, Mission and Core Values in his/her own work with enthusiasm and commitment</li>
<li>Acting in accordance with relevant legislation and company Policies, Standards and Procedures</li>
<li><br>
Developing and maintaining respectful, cooperative working relationships to contribute to the integrated, seamless delivery of services to patients, families and to our clients</li>
<li>Understanding his/her role and responsibility in maintaining a safe workplace and reducing workplace injuries</li>
<li>Effectively assisting the Program Managers in managing the Patient Support Program(s) by liaising with hospitals, distributors, pharmacies, and patients</li>
<li>Working closely with the Axios UAE staff to implement the required service(s) for the enrolled patients in the program(s)</li>
<li>Carrying out home visits for patient care as required</li>
<li>Preparing timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal review. This includes monitoring and tracking patient files in collaboration with Axios UEA staff in &ldquo;real time&rdquo; as patients proceed through the program</li>
<li>Maintaining and updating electronic program files, including patient and quality assurance data</li>
<li>Conducting administrative duties for the office</li>
<li>Manage part time Nurses</li></ul><br>
<p></p>
<p><b>
Relationships</b></p>
<ul>
<li>Work closely with Program Managers in UAE and other team members in the Axios group</li></ul><br>
<p></p>
<p><b>
Competencies</b></p>
<ul>
<li>Application of job Knowledge</li>
<li>Concern for Order and Quality</li>
<li>Adaptability and flexibility</li>
<li>Dependability</li>
<li>Teamwork</li></ul><br>
<p></p>
<p><b>
Educational Background and Experience</b></p>
<ul>
<li>A BS Degree in Nursing is required with at least 2 years working experience in a healthcare setting</li>
<li>Must be a licensed nurse with evidence from the Ministry of Health/DHA/DOH and be enrolled in the syndicate of nurses in UAE.</li>
<li>Excellent command of English with a demonstrated clinical nursing knowledge and experience in providing direct patient care</li></ul><br>
<p></p>
<p><b>
Job Circumstances</b></p>
<ul>
<li>The position is based in our regional office, and it does entail frequent travel to Clients and partners which may be outside your designated region</li>
<li>Flexibility in ability to travel as well as working hours is essential</li></ul></div>

Nurse Coordinator (Dubai) (DHA/MOHAP/DOH)

Serefin

<div>
 <p>
  Serefin is a leading healthcare organization dedicated to improving patient outcomes and providing exceptional care coordination services. We are seeking motivated and experienced
 </p>
 <p>
  Registered Nurses to join our team as Virtual Care Coordinators. If you are a dependable and compassionate nurse with a commitment to delivering high-quality care and excellent
 </p>
 <p>
  communication skills, we invite you to be a part of our innovative virtual health team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Role Profile
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a Bilingual (English/Arabic) Virtual Registered Nurse - Care Coordinator at Serefin, you will play a crucial role in supporting patients across various programs, including EAP (Employee
 </p>
 <p>
  Assistance Program), Health Concierge, and Mental Health Wellbeing. You will be responsible for delivering personalized care and assistance to patients and their families, ensuring they
 </p>
 <p>
  receive the support they need throughout their healthcare journey.
 </p>
 Key Responsibilities
 <p>
  Scope of Role
 </p>
 <p>
  <br/>
 </p>
 <p>
  Health Concierge Program Responsibilities:
 </p>
 <ul>
  <li>
   Assist patients and their families in understanding healthcare providers' findings, instructions, and advice, keeping the patient at the center of the care plan.
  </li>
  <li>
   Ensure clinical orders and care plans are executed and up to date to meet the needs of our clients.
  </li>
  <li>
   Utilize motivational interviewing techniques to communicate progress or deviations to patients, their families, and care providers.
  </li>
  <li>
   Assist patients and their families in navigating available support resources, including appointment bookings, attendance, and follow-up instructions.
  </li>
 </ul>
 <p>
  Health Concierge for Travel Program Responsibilities:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Provide pre-travel advice and guidance to empower clients to travel safely within and outside of Canada.
  </li>
  <li>
   Offer support to clients with non-emergency questions and concerns while traveling.
  </li>
  <li>
   Follow up with client&rsquo;s post-travel to ensure continuity of care upon their return home.
  </li>
 </ul>
 <p>
  Wellbeing Program Responsibilities:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Provide mental health support to patients through coaching and counseling.
  </li>
  <li>
   Understand crisis intervention and immediate assistance for individuals in need.
  </li>
  <li>
   Facilitate online therapeutic and counseling sessions addressing various mental health concerns, such as anxiety, depression, stress, and relationship issues.
  </li>
 </ul>
 <p>
  General Responsibilities:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   &nbsp;Consolidate health records, ensuring accessibility for the Care Coordinator, patients, and their families.
  </li>
  <li>
   Employ patient education and coaching principles to empower patients and their families to actively participate in care decisions, advocating for their unique needs and preferences.
  </li>
  <li>
   Assist in shaping our evolving health management technology to optimize the patient experience.
  </li>
  <li>
   Collaborate with other team members to expand our resource library and participate in team meetings to support continuous improvement.
  </li>
  <li>
   Actively participate in ongoing professional development and training.&nbsp;
  </li>
 </ul>
 <p>
  Along with, supporting the organization&rsquo;s operational goals including other aspects of the business.
 </p>
 Skills, Knowledge and Expertise
 <ul>
  <li>
   Registered Nurse currently registered and in good standing with their college.
  </li>
  <li>
   Current BLS Certificate required.
  </li>
  <li>
   Minimum 2-5 years of acute care nursing experience (e.g., Emergency, mental health/psychiatry, ICU).
  </li>
  <li>
   Minimum of 2 years of mental health clinical experience in therapy or counseling.
  </li>
  <li>
   Experience in nursing with the elderly population and individuals with complex needs is desirable.
  </li>
  <li>
   Ability to medically triage patient situations as needed with minimal supervision using a standardized assessment tool.
  </li>
  <li>
   Flexible in engaging with families and comfortable navigating challenging conversations with compassion and empathy.
  </li>
  <li>
   Excellent patient assessment and teaching skills.
  </li>
  <li>
   Demonstrated problem-solving, decision-making, and critical thinking skills while effectively managing multiple priorities.
  </li>
  <li>
   Works well both collaboratively and independently.
  </li>
  <li>
   Excellent interpersonal and communication skills, both oral and written.
  </li>
  <li>
   Fluency in English and Arabic, both verbal and written, is required.
  </li>
  <li>
   Comfortable using technology, including telephone systems, software programs, and Microsoft.
  </li>
  <li>
   Must have a private room with a closed door for work.
  </li>
  <li>
   Up-to-date Police Reference Check.
  </li>
  <li>
   The role requires the ability to work regularly on evenings, nights, and weekends
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If you are a compassionate and dedicated Registered Nurse who is ready to take on the challenge of shaping the future of healthcare, we encourage you to apply for this Virtual Care
 </p>
 <p>
  Coordinator position at Serefin. Join our team and make a meaningful impact on the lives of our patients as we work together to provide the best possible care and support.
 </p>
 About Serefin
 <p>
  We help our customer's clients access services that would otherwise be too complex or overwhelming for them. We do this in a human and personalized way.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The critical element to delivering this service is our team of high-quality front-line staff who humanize the process, such as nurses, care coordinators, social workers, and brand ambassadors. Our innovative technology and standardized procedures support our front-line team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our customers include large organizations, EAP programs, credit cards, insurance companies, loyalty and rewards companies, governments, and public sector agencies.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We added services to support government agencies like Access OAP and Autism Ontario to ensure citizens can understand and access available programs and resources.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We enhance corporate EAP programs by providing nurses who can assist with medical questions and understanding how to maximize the benefits available to them.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We add value to loyalty, rewards, and credit card programs.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We reduce insurance company costs by ensuring clients use the available services efficiently.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We build bespoke contact centre services that improve the brand experience for our client's customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our values revolve around our people to ensure we build a company that will deliver on our mission. Our core values are collaboration, integrity, ownership, creativity, community, and fun.&nbsp;
 </p>
 <p>
  <br/>
 </p>
 <p>
  Serefin is an equal opportunity employer committed to diversity and inclusion. We will be pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans&rsquo; status or any other legally protected factors. Serefin is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Serefin will make accommodations available to applicants with disabilities upon request during the hiring process.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Why work for us?
 </p>
 <p>
  <br/>
 </p>
 <p>
  Serefin is all about delivering exceptional client service. Our divisions include Serefin Health, and Serefin Experiences, designed to help clients navigate complex services. We help families with autistic children find the right services as part of AccessOAP. We help employees determine the best services as part of their EAP program. We help travellers to find answers to non-emergency medical questions when away from home. We help brands improve their customer experience when customers call in&nbsp;
 </p>
</div>


Bilingual (English/Arabic) Virtual Registered Nurse - Care Coordinator

Singing River Health System

<div><p><b>Patient Care Coordinator (RN) | Full Time | Nights - 2E Surgical Nursing</b><br>
<b>Ocean Springs Hospital | Full-Time | Nights |
</b><br>
<b>3109 Bienville Blvd</b><br>
<b>Ocean Springs, Mississippi, 39564</b><br>
<b>United States<br>
</b><br>
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</p><p><b>Position Overview</b><br>
The Patient Care Coordinator (PCC) assists patients attain, maintain, and restore health when possible. He/She manages a designated clinical area with key responsibilities. The Patient Care Coordinator organizes and facilitates the care of the patients by making and altering assignments based on patient needs, problem solving with the staff, and leading performance improvement projects. Expectation is for all performed duties to be in accordance with Singing River Health System procedures and policies, accreditation organization, and governing guidance and publications for health care employees.</p><p><b>
DISCLAIMER:</b> This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.<br>
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<p><b>Education:</b><br>
Graduate from NLN School of Nursing required. Bachelor of Science in Nursing, preferred.<br>
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<b>License:</b><br>
Currently licensed to practice as a Registered Nurse in the State of Mississippi.<br>
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<b>Certifications:</b><br>
All RNs are required to complete and maintain BCLS certification upon hire and/or transfer. RNs working in the below specialty areas are required to complete and maintain certifications as listed:<br>
Intensive Care Units &ndash; ACLS<br>
Emergency Department &ndash; ACLS, PALS, TNCC<br>
Labor &amp; Delivery &ndash; ACLS, NRP (Neonatal Resuscitation)<br>
Nursery &ndash; NRP (Neonatal Resuscitation)<br>
Medical Nursing &ndash; OB/GYN - PALS<br>
Pediatrics &ndash; PALS<br>
Cath Lab &ndash; ACLS<br>
PACU/Recovery &ndash; ACLS, PALS<br>
Endoscopy &ndash; ACLS, PALS<br>
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RNs have 12 months, from the date they begin working in the specialty area, to acquire the appropriate certification and 18 months to acquire TNCC certification for the Emergency Department.</p><p><br>
Required to be current and maintain TB certification as applicable to their position and scope of practice.</p><p><br>
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.<br>
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<b>Experience</b>:<br>
Two (2) years&rsquo; experience as a registered nurse preferred.<br>
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Reports to:<br>
Director of Nursing Service/Chief Nursing Officer<br>
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<b>Supervises:</b><br>
All nursing and clerical staff, including medical assistances as designated by the Patient Care Manager or Administrative Director.<br>
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<b>Physical Demands:</b><br>
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.<br>
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Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.<br>
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Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.<br>
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Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.<br>
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<b>Mental Demands:</b><br>
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.</p><p><br>
Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.<br>
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<b>Special Demands:</b><br>
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.<br>
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Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.</p></div><p></p>

Patient Care Coordinator (RN) | Full Time | Nights - 2E Surgical Nursing

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Bilingual (English/Arabic) Virtual Registered Nurse - Care Coordinator

Patient Care Coordinator (RN) | Full Time | Nights - 2E Surgical Nursing