nurse outreach case manager

Columbus House

<div><div><div>Columbus House, Inc. 
Job Posting: Full Time (32 hours/week), FLSA Non-Exempt, Non-Essential 
H2H Outreach &amp; Engagement Case Manager 
 
VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested 
 
Company Overview &amp; Mission 
Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. 
 
Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: &quot;To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities.&quot;
Objective
To support and link consumers to housing, educational, employment, vocational, spiritual, recreational, medical, and treatment resources; to reduce the numbers of men and women in Middlesex County who struggle with mental illness and/or substance abuse which has or can lead them to homelessness.
Qualifications<ul><li>
BA degree required, Masters preferred or four years plus experience working as a case manager in outreach/substance abuse position.</li><li>
Experienced individual to work with people who are homeless and who have a history of mental health issues and substance abuse and who are currently disengaged from services.</li><li>
Knowledgeable of outreach activities, engagement skills, basic entitlements, housing, state and community resources and mental health issues.</li><li>
Must have organizational and network skills to create linkages to medical, mental health, substance abuse treatment, employment, and educational opportunities;</li><li>
Sensitivity to working with people with various cultural backgrounds and must have knowledge of Trauma Informed and Gender Specific care services.</li><li>
Computer literate with the ability to learn new software programs required.</li><li>
Must have valid Driver&rsquo;s License and a good driving record. Harm Reduction skills and PTSD knowledge a plus. Bi-lingual English/Spanish preferred.</li></ul>
Responsibilities<ul><li>
Engage in street outreach to consumers who have histories of homelessness, mental illness, substance abuse, unemployment, incomplete educations, lack of employment skills and are disengaged from services.</li><li>
Must be comfortable providing a full range of case management services to individuals in the community, i.e. in soup kitchens, shelters and on the streets.</li><li>
Must team with and support all other outreach case managers and shelter case managers as appropriate.</li><li>
Attend all required network and staff meetings; meet with Middlesex and Transitional Programs Manager for regular supervision; review caseload on a weekly basis; complete required monthly, weekly and daily charting and movement reports.</li><li>
Position will be required to collaborate with the CAN Entry and Exit process in Middlesex region.</li><li>
Must be able to work one evening a week at the local Warming Center during winter season after 9PM.</li><li>
Complete all required documentation accurately and in timely fashion.</li><li>
Enter all required client data completely, accurately and timely into Case Worthy computer program.</li><li>
Other related duties as assigned.</li></ul> 
Supervised by: Manager of Middlesex Services
Salary Range: $25.50-$27.50 per hour plus excellent benefits
Schedule: Monday&ndash; Thursday 32 hours; 8am-4pm some evenings 
 
Benefits<ul><li>
Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment</li><li>
401 K retirement plan with employer matching contribution</li><li>
Paid time off</li><li>
10 paid holidays</li></ul> 
Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to 203-773-1430 or email to hr@columbushouse.org or apply at www.columbushouse.org 
Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply</div></div> 
Monday- Thursday 32 hours; 8am-4pm some evenings</div>

H2H Outreach & Engagement Case Manager

Universal Healthcare MSO

<div>Description:

Employment Details:
Location: Bakersfield, CA. (Onsite)
Classification: Full-Time
This position is non-exempt and will be paid on an hourly basis.
Schedule: Monday-Friday 8am-5pm
Benefits:<ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid Time Off (PTO)</li><li>Floating Holiday</li><li>Simple IRA Plan with a 3% Employer Contribution</li><li>Employer Paid Life Insurance</li><li>Employee Assistance Program</li></ul>
Compensation: The initial pay range for this position upon commencement of employment is projected to fall between $19.34 and $24.17. However, the offered base pay may be subject to adjustments based on various individualized factors, such as the candidate's relevant knowledge, skills, and experience. We believe that exceptional talent deserves exceptional rewards. As a committed and forward-thinking organization, we offer competitive compensation packages designed to attract and retain top candidates like you.
Position Summary:
The Case Management Assistant (CMA) provides administrative and care coordination support to the Population Health Management (PHM) team, including Nurse Case Managers and Social Services staff. The CMA assists by conducting outreach, gathering and organizing information, coordinating appointments and referrals, documenting activities, and helping to address routine member needs. This role is member-focused, ensuring individuals receive timely communication, follow-up, and access to services and resources. The CMA supports member engagement activities such as wellness calls, enrollment outreach, and care gap closure, helping to improve the overall member experience and promote better health outcomes. The CMA requires strong interpersonal and organizational skills to communicate effectively with members, assist with referrals, and help coordinate services among providers, community resources, and internal care teams. The CMA also supports the Interdisciplinary Care Team (ICT) activities by gathering information, preparing documentation, and relaying member needs to the case management team.
Requirements:

Job Duties and Responsibilities:<ul><li>Work collaboratively with Nurse Case Managers and Social Services staff on care coordination, member follow-up, communication with agencies.</li><li>Support PHM outreach activities by conducting calls for program enrollment, Health Risk Assessment (HRA) completion and other relevant questionnaires, wellness checks, and quality initiatives to help close care gaps.</li><li>Contact members at regular intervals per their acuity level and care plan needs.</li><li>Document all outreach, coordination activities, and member interactions in the case management system (CM System) accurately and in a timely manner, in alignment with program protocols.</li><li>Support members experiencing transitions of care by assisting case managers with coordination of post-discharge needs, follow-up appointments, and transportation.</li><li>Gather clinical information and assist with coordinating services such as home health care, prescriptions, durable medical equipment (DME), and social service referrals.</li><li>Prepare and send member correspondence, as directed by case managers or in alignment with case management protocols.</li><li>Report and escalate member concerns, variances, or changes in condition to the appropriate care team members to ensure timely intervention and coordinated follow-up.</li><li>Assist members with appointment scheduling, transportation, referral coordination, and other care coordination needs.</li><li>Gather clinical information from outside sources such as PCPs, specialists, hospitals, SNFs, and electronic health records, and upload them into the case management system.</li><li>Verify member eligibility, demographics, and benefits; confirm provider assignments to ensure authorizations are linked appropriately.</li><li>Support closed-loop referrals to community supports, housing, and social service agencies, with follow-up to confirm services were delivered.</li><li>Participate in ICT meetings by gathering and presenting information and communicating member needs and preferences to the care team.</li><li>May be assigned to manage a caseload of low-acuity PHM members, under the supervision of Nurse Case Managers or Social Services staff.</li><li>Serve as an associate and resource to members, providers, staff, and external customers regarding policies, benefits, and care coordination.</li><li>Provide administrative support, including answering phones, assisting with correspondence, filing, scanning, and maintaining department data systems.</li><li>Receive and route incoming faxes, medical records, and other documentation to the appropriate case management staff.</li><li>Track and log outreach attempts and results in the case management system to support reporting and follow-up.</li><li>Conduct outreach to members to verify needs are being met and services delivered.</li><li>May be assigned to conduct in-person meetings with members during clinic visits.</li><li>Assist with training and orientation of new staff, as requested.</li><li>Assist case management team with oral interpretation, as applicable.</li><li>Attend mandatory staff and departmental meetings.</li><li>Perform other duties as assigned.</li></ul>
Qualifications:<ul><li>High School diploma or GED required.</li><li>Minimum of 3 years of experience in a healthcare or community health setting.</li><li>Knowledge of case management processes and regulatory requirements for Medi-Cal, Medicare, and commercial programs preferred.</li><li>Experience in a managed care environment preferred (IPA, HMO, or health plan).</li><li>Medical Assistant or Community Health Worker certification preferred.</li></ul>
Knowledge and Skills:<ul><li>Ability to respect the needs of members, support givers, team members, and others, and provide excellent customer service.</li><li>Willingness to collaborate as part of a team with professionals at all levels to achieve shared goals and remove barriers to member health.</li><li>Sensitivity to members' social, cultural, language, physical, and financial differences.</li><li>Ability to work with members and influence behavior through negotiation of care goals and support of member self-management.</li><li>Strong problem-solving skills and ability to identify issues and propose solutions.</li><li>Ability to prioritize tasks based on changes in member situations and needs.</li><li>Ability to work independently, organize and prioritize multiple tasks throughout the day.</li><li>Strong attention to detail and ability to be accurate, thorough, and persistent in problem solving and task completion.</li><li>Excellent verbal and written communication skills, with the ability to communicate effectively with all levels of the organization and members.</li><li>Proficiency in creating professional documents with proper grammar and punctuation.</li><li>Ability to maintain professionalism and adapt to a changing environment.</li><li>Ability to understand and communicate complex health and benefit information.</li><li>Proficient in the use of common office technology, including electronic Case Management systems.</li><li>Reliable in attendance and adherence to work schedule and business dress code.</li><li>Ability to always maintain strict confidentiality.</li></ul></div>

Case Management Assistant (PHM)- Bakersfield 1.2

Enlyte

<div>Company Overview:
<div>
At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.</div><div></div><div> 
Be part of a team that makes a real difference.</div>
Job Description:
<div>
This is a full-time, hybrid position. The candidate must be located in the Washington, DC area due to regular local travel for in-person patient appointments.</div><div></div><div> 
Perks: Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and hands-on workers&rsquo; compensation case management training.</div><div></div><div> 
Join our compassionate team and help make a positive difference in an injured person&rsquo;s life. As a Field Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will:</div><ul><li>
Demonstrate knowledge, skills, and competency in the application of case management standards of practice.
</li><li>Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan.</li><li>
Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.</li><li>
Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient.</li><li>
Work with employers and physicians to modify job duties where practical to facilitate early return to work.</li><li>
Evaluate and modify case goals based on injured/disabled person&rsquo;s improvement and treatment effectiveness.</li><li>
Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively.
</li><li>Complete other duties, such as attend injured worker&rsquo;s appointments when appropriate, prepare status updates for submittal to customers, and other duties as assigned.</li></ul>
Qualifications:
<ul><li>Education: Associates Degree or Bachelor&rsquo;s Degree in Nursing or related field.</li><li>
Experience: 2+ years clinical practice preferred. Workers&rsquo; compensation-related experience preferred.</li><li>
Skills: Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills.</li><li>
Certifications, Licenses, Registrations:
<ul><li>Active Registered Nurse (RN) license required. Must be in good standing.</li><li>
URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC) preferred.</li></ul></li><li>
Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.</li><li>
Internet: Must have reliable internet.</li></ul>
Benefits:
<div>
We&rsquo;re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&amp;D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $79,000 - $90,000 annually. In addition to the base salary, you will be eligible to participate in our productivity-based bonus program. Your total compensation, including base pay and potential bonus, will be based on a number of factors including skills, experience, education, and performance metrics.</div><div> 
</div>The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
#LI-AC1<div></div><div> 
Registered Nurse (RN), Nursing, Home Care Registered Nurse, Emergency Room Registered Nurse, Clinical Nurse, Nurse Case Manager, Field Case Manager, Medical Nurse Case Manager, Workers&rsquo; Compensation Nurse Case Manager, Critical Care Registered Nurse, Advanced Practice Registered Nurse (APRN), Nurse Practitioner, Case Management, Case Manager, Home Healthcare, Clinical Case Management, Hospital Case Management, Occupational Health, Patient Care, Utilization Management, Acute Care, Orthopedics, Rehabilitation, Rehab, CCM, Certified Case Manager, CDMS, Certified Disability Management Specialist, CRC, Certified Rehab Certificate, CRRN, Certified Rehab Registered Nurse, COHN, Certified Occupational Health Nurse, CMC, Cardiac Medicine Certification, CMAC, Case Management Administrator Certification, ACM, Accredited Case Manager, MSW, Masters in Social Work, URAC, Vocational Case Manager</div></div>

Medical Field Case Manager

St. Vincent's Hospital Westchester

<div>Case Manager

Residential Case Manager &ndash; The Residential Case Manager is responsible for providing a variety of case management and housing-related services to residential clients to facilitate their adjustment to and integration into the residence and into the community. Ensure the timely flow of community outreach and case management activities to meet program goals and objectives. Enter assessment, progress note documentation into program database; conduct all electronic charting activities and reporting in accordance with confidentiality regulations and hospital policies in a timely fashion. The Residential Case Manager also conducts ongoing service need assessments with participants and develops collaborative service plans quarterly addressing identified needs and goals. Maintain regular personal contact with clients; promote trusting relationships to monitor physical and emotional capacity for independent living as well as the need for additional services in the community.

Daytime / Afternoon / Evening

Full-time

Salary $31.591 per hour

Driver's License Required

BA/BS Degree Required

Location - 1430 Waters Place, Bronx, NY 10461 
 
Compensation: $31.591 per hour</div>

Case Manager

Hispanic and Immigrant Center of Alabama

Bilingual Victim and Court Advocate at One PlaceJob DescriptionAbout HICAThe Hispanic and Immigrant Center of Alabama (HICA) is one of the most successful social impact organizations in Alabama. For over 25 years, we&rsquo;ve been a catalyst for empowerment and economic progress for the Latino and immigrant communities. HICA serves more than 4,000 residents annually with high-quality services and advocacy at the local, state, and national levels. Our work spans family and legal services, education and workforce readiness, and economic development. We are headquartered in Birmingham, Alabama.Job SummaryThe Bilingual-Bicultural Victim and Court Advocate is a full-time role that provides culturally responsive, trauma-informed advocacy to Spanish-speaking survivors of domestic violence, dating violence, sexual assault, and stalking. This position supports survivors in navigating the civil and criminal justice systems through crisis intervention, safety planning, case management, court accompaniment, referrals, and systems advocacy. This role requires a high level of independence, as the Advocate is primarily based in an external office and works with limited direct supervision, managing cases independently while maintaining communication with internal teams. The Advocate also collaborates with community partners to improve access to justice, safety, and supportive services while maintaining confidentiality and clear boundaries around legal representation.Reports to: Strong Families Program ManagerStatus: Full-time, ExemptTerm: Temporary, Grant funded through end of 2027Location: One Place Metro Alabama Family Justice Center and HICARelated Duties and Responsibilities:Direct Services:&middot; Provides direct services to participants through various platforms.&middot; Provides trauma-informed advocacy services, including crisis intervention, safety planning, emotional support, peer support, case management, and referrals for victims and survivors of domestic violence, dating violence, sexual assault, and stalking.&middot; Educates survivors about their rights, available legal and civil remedies, victim services, and community resources that can address their immediate and long-term needs.&middot; Assists survivors in accessing law enforcement services, filing police reports, and obtaining Sexual Assault Nurse Examiner (SANE) and domestic violence forensic examinations when requested by the survivor.&middot; Facilitates communication and advocates for meaningful language access with criminal justice agencies, healthcare providers, social service organizations, and other community partners.&middot; Assists survivors with completing Protection from Abuse (PFA) petitions and other victim-related court documents while maintaining clear boundaries regarding legal advice and legal representation.&middot; Provides court and systems accompaniment for Limited English Proficient (LEP) survivors&middot; Establishes professional boundaries with clients, community partners, and criminal justice stakeholders.&middot; Documents services provided, maintains accurate case records, and ensures timely data entry and reporting in accordance with program, grant, and agency requirements.Advocacy, Outreach, and Organizational Representation:&middot; Represents HICA and One Place at community events, meetings, and outreach activities.&middot; Conducts outreach and educational presentations to increase awareness of domestic violence, sexual assault, stalking, victim rights, and available services.&middot; Supports HICA&rsquo;s and One Place&rsquo;s advocacy efforts to improve access to services and resources for Hispanic/Latino and Limited English Proficient (LEP) survivors.&middot; Establishes and maintains collaborative relationships with community partners, service providers, and criminal justice agencies to support coordinated services for survivors.&middot; Travel locally and out of town for conferences, trainings, meetings, and organizational events as assigned.Record-Keeping and General Responsibilities:&middot; Prepares and submits required reports and participates in regular supervision meetings&middot; Attends required staff meetings, trainings, and continuing education activities.&middot; Adheres to all HICA and One Place policies and procedures, including confidentiality requirements, ethical standards, and organizational values.&middot; Works collaboratively with team members and community partners to support program goals and service delivery.&middot; Attend, support, and participate in organizational fundraising and special events as required.&middot; Provides occasional front desk coverage as needed.&middot; Performs other duties as assigned.Qualifications:&middot; Bilingual (Spanish/English) with strong written and verbal communication skills.&middot; Bachelor's degree in a social sciences field preferred, or equivalent relevant work experience.&middot; Excellent interpersonal, organizational, documentation, and record-keeping skills.&middot; Self-motivated, trustworthy, and able to solve problems independently.&middot; Ability to work with a high level of initiative, accountability, and self-direction in a minimally supervised setting&middot; Commitment to social justice, victim advocacy, and serving diverse communities.&middot; Strong customer service skills and a client-centered approach.&middot; Proficiency in Microsoft Office applications.&middot; Valid driver's license and ability to travel as needed.Compensation:Competitive annual salary of $48K-$50k plus excellent benefits package that includes Blue Cross Blue Shield Health and Dental (Vision optional) paid at 100% for employee with coverage starting on first day of employment, 3 weeks&rsquo; PTO, plus 11 paid holidays, 1-week mid-year &amp; 2 weeks closure at end of year, &amp; Simple IRA Plan with 3% HICA match after one year of service.How to Apply:Please send a cover letter and resume to Angelica Melendez, Strong Families Program Manager, atcareers@hicaalabama.org. Please apply as soon as possible.HICA is an Equal Opportunity EmployerThe Hispanic and Immigrant Center of Alabama hires the most qualified candidates without regard to any person&rsquo;s race, color, sex, gender, gender identity, gender expression, age, religion, ethnicity, sexual orientation, parental status, marital status, military discharge status, or source of income. Pay: $48,000.00 - $50,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Bilingual Victim and Court Advocate at One Place

Interim HealthCare

<div>Description 
 
As a Hospice Registered Nurse Case Manager (RN) you will be called to care when you're needed most. As part of Interim HealthCare, you'll support a full range of patient services to bring comfort and dignity to our clients.
What we offer our Hospice Registered Nurse Case Manager (RN):<ul><li>
Competitive pay, benefits, and incentives</li><li>
Truly flexible scheduling - a dedication to work/life balance - Full-time (FT)</li><li>
Daily Pay option available</li><li>
One-on-One patient care</li></ul>
Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you'll change lives every day.
As a Hospice Registered Nurse Case Manager (RN), you will:<ul><li>
Oversee the implementation and ongoing assessment of the patient's plan of care alongside the spiritual care coordinator, social worker, hospice aide and medical director
</li><li>Ensure an accurate evaluation and work to develop and implement a comprehensive care plan that addresses patient needs
</li><li>Communicate patient conditions and collaborate with appropriate providers to deliver care when patient needs evolve</li></ul>
To qualify for a Hospice Registered Nurse Case Manager (RN) with us, you will need:<ul><li>
Education: Associate degree in Nursing (ADN) or Associate of Applied Science in Nursing (AAS) required; Bachelor of Science in Nursing (BSN) preferred
</li><li>Licensure: Current license to practice as a Registered Nurse (RN) in the state associated with this position.
</li><li>Current CPR/FA certification
</li><li>Reliable transportation to/from care sites and/or work locations
</li><li>One (1) year of professional experience practicing as a Registered Nurse (RN) in a hospice or similar setting preferred</li></ul>
At Interim HealthCare Hospice &amp; Palliative Care, we know that being our best is non-negotiable - that's why we treat your family like our own. We take a patient-centric approach to address each individual's mind, body, and spirit, our caregivers work tirelessly to help their patients and families find peace. From our unmatched referral response times to our focus on quality improvement, the most beautifully complicated time of your life is our life's work.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
#Hospice1</div>

Hospice RN Case Manager

BakerRipley

<div>
 
 Job Summary
 
 
 
 The Case Manager participates in outreach activities to identify and enroll SSVF-eligible veterans in case management services, ensuring timely access to safe, permanent housing and essential supportive services. The position utilizes a
 
 Housing First Model
 
 to develop and implement
 
 Housing Stability Plans
 
 that promote household stability and self-sufficiency.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Conduct full assessments with applicants to enroll SSVF-eligible veterans in case management for a minimum of 90 days, documenting all activities and events
 </li>
 <li>
 Ensure rapid entrance into permanent safe housing or maintain stable housing to prevent homelessness
 </li>
 <li>
 Mediate, advocate, and leverage support for eligible veterans, referring them to healthcare navigation, legal, employment, financial, and other services as needed
 </li>
 <li>
 Identify and connect veterans to community resources for overall well-being, including emergency housing needs
 </li>
 <li>
 Maintain accurate records of all resources provided, including temporary financial assistance, and manage client files safely while preserving confidentiality
 </li>
 <li>
 Represent Baker Ripley and the Veteran Services team professionally in internal and external meetings and events
 </li>
 <li>
 Collaborate with other agencies to provide a comprehensive case management process
 </li>
 <li>
 Perform other duties as assigned
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree preferred; high school diploma or GED required
 
 
 
 Experience
 
 
 
 2+ years of case management experience; 1&ndash;3 years minimum; 2+ years social services experience preferred
 
 
 
 Skills
 
 
 
 Proficiency in Excel, clear and accurate correspondence/reporting, ability to work in a professional, client-focused environment
 
 
 
 Licenses/Certifications
 
 
 
 Valid driver&rsquo;s license; experience working with veterans or in similar outreach roles is a plus
 
 
 
 KSAs
 
 
 
 <ul>
 <li>
 Ability to develop Excel spreadsheets using formulas
 </li>
 <li>
 Ability to write clear and accurate correspondence and reports
 </li>
 <li>
 Ability to effectively present information and respond to questions both orally and in writing in a manner that is understandable to others
 </li>
 <li>
 Ability to calculate figures and amounts
 </li>
 <li>
 Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
 </li>
 <li>
 Excellent interpersonal skills and successful experience working in teams
 </li>
 </ul>
</div>

Veterans Case Manager (2016)

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