nursing assistant

University of Maryland Medical System

<div><b>Job Requirements<br>
</b><br>
<p>Under the supervision of licensed nursing personnel, the Patient Care Technician I delivers direct patient care, including obtaining vital signs, assessing surgical dressings, assisting with activities of daily living, performing phlebotomy, and collecting specimen samples. This position requires careful observation and communication of patient status to accurately identify needs and facilitate appropriate care, working collaboratively with the interdisciplinary healthcare team to ensure patient safety and comfort. Additional responsibilities include supporting patient admissions, transfers, and discharges, maintaining patient environments and supplies, providing wound care and management of orthopedic devices, monitoring blood glucose levels, and promptly responding to patient alarms. The technician consistently adheres to established safety protocols, promotes cost-effective care practices, and actively contributes to optimizing patient flow, while performing other duties as assigned.</p><b><br>
Work Experience<br>
</b><br>
<p>Candidates must hold a high school diploma or its equivalent, possess current Maryland state certification as a Certified Nursing Assistant (CNA) or Geriatric Nursing Assistant (GNA), and maintain Basic Life Support (BLS) certification. Although prior experience is not mandatory, preference will be given to candidates with direct patient care experience in a healthcare setting. Successful applicants will exhibit strong verbal and written communication skills, demonstrate the ability to foster effective interpersonal relationships and collaborate within a team, and show proficiency in prioritizing tasks and managing multiple responsibilities under pressure. Furthermore, candidates should be capable of learning and utilizing computer systems, accurately performing blood glucose testing and documentation, and effectively executing delegated nursing tasks that address the diverse needs of patients.</p></div>

Patient Care Technician I

Johns Hopkins Health System

<div></div><div><div><div>Requisition #:</div><div>
673306</div>
<div>Location:</div><div>
Johns Hopkins Bayview Medical Center, Baltimore, MD 21224
</div><div>Category:</div><div>
Nursing</div>
<div>Schedule:</div><div>
Day Shift</div>
<div>Employment Type:</div><div>
Full Time</div>
</div>
<p></p><div><div><p><b>SUMMARY
</b></p><p>The Trauma Quality Management Coordinator will report directly to the Trauma Program Manager and Trauma Medical Director with a dotted line to the Sr. Director of Patient Safety and Quality. The Trauma Quality Management Nurse Coordinator works in collaboration with the Trauma Program Leadership to facilitate and coordinate the Trauma Quality Management Program throughout the continuum of trauma care for all injured patients that meet MIEMSS Trauma Registry criteria. Participates in trauma data collection with entry in to the MD Trauma Registry and Outcome database as indicated. In conjunction with the Trauma Program Medical Director and Trauma Program Manager, collaborates to ensure compliance with Code of Maryland Regulations (COMAR) standards of Quality Management, provides Trauma Education to EMS, Nursing and Physicians, and develops and implements injury prevention programs specific to the trauma population at JHBMC</p>
<p><b>JOB REQUIREMENTS
</b></p><p><b>Required Knowledge, Skills, and Abilities
</b></p><p></p><ul><li>Work requires a level of knowledge typically acquired through completion of a Bachelor&rsquo;s degree in an accredited nursing program</li>
<li>Minimum of 5 years of clinical experience at an accredited Level 2 or higher Trauma Center.</li>
<li>Areas of clinical expertise for consideration include Emergency Department and Trauma related intensive care unit.</li>
<li>Experience with project management preferred.</li>
<li>Experience with trauma patient population required.</li>
<li>Experience with patient and staff education preferred.</li>
<li>Master&rsquo;s degree preferred.</li>
</ul><ul><li>Current MD state licensure as Registered Nurse required. Obtains Trauma Certified RN (TCRN) certification within one year of hire.</li>
<li>Completion of AAAM AIS course, ICD-10 coding education, ATCN, TOPIC, within one year of hire.</li>
<li>Work requires the analytical skills to resolve highly complex problems requiring the application of scientific or technical principles, theories and concepts and in-depth, and experienced-based cross-functional knowledge.</li>
<li>Work requires the ability to communicate effectively both orally and in writing and provide empathy in interpersonal situations.</li>
<li>Required Physical, Mental, and Visual Abilities</li>
<li>Work requires occasionally reaching and grasping objects.</li>
<li>Work requires using a keyboard to interact with a computer system with sitting for extended periods of time.</li>
<li>3. Work requires proofreading and/or reviewing documents.</li>
<li>4. Stooping and bending.</li>
<li>5. Occasional Walking and/or standing of time.</li>
<li>6. Able to lift 25 lbs. on occasion</li>
</ul>
<p>Working Conditions</p>
<ul>
<li>Work is generally performed in an office or clinical environment in which there is only moderate exposure to unpleasant and/or hazardous working conditions.</li>
</ul>
<p><b>Salary Range:</b> Minimum 52.76/hour - Maximum 81.78/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.</p>
<p>
The Hospital reserves the right to modify employee schedules as needed.</p>
<p>
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.</p>
<p>
Johns Hopkins Health System and its affiliates are drug-free workplace employers.</p>
</div><p></p>
</div><p>Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.</p></div><div></div>

Trauma Quality Managment Coordinator

DaVita

<div><p><b>Posting Date</b></p>
07/30/2026<p></p>
423 E North Ave, Baltimore, Maryland, 21202-5915, United States of America<p></p><p><b>
RN Case Manager - Position Highlights</b></p><p><b>
Location:</b> Maryland - Remote (CKD) <b>(Would prefer the RN to be based in Maryland)</b></p><p>
This is a primarily remote position requiring a dedicated home office and the ability to travel to meet business and patients needs, including nephrology partner meetings within the field either on a monthly or quarterly basis in an within assigned territory. Territory assignments may change cased on business needs.</p><ul><li><p><b>
Schedule</b>: Monday - Friday<br>
Flexibility is required to accommodate patient needs and nephrology partner availability.</p></li><li><p><b>
Employment Type:</b> Full-Time</p></li></ul><p><br>
This position functions autonomously and in collaboration with all members of the healthcare team to coordinate and facilitate quality, cost-effective care while minimizing fragmentation of the healthcare delivery system for ESRD and CKD patients. This position provides coordination of care between the patient, family, physician, provider and care teams, the community, and Regional Operations Manager.</p><p></p><p>
DaVita Integrated Kidney Care (DaVita IKC) is an the integrated care division of DaVita Inc. working on DaVita&rsquo;s vision to provide integrated care to all ESRD patients, who are some of the most medically complex and vulnerable patient populations in the US. Our more than 600 dedicated nurses, care coordinators, nurse practitioners (NPs) and business professionals integrate and manage care for more than 20,000 patients with late-stage chronic kidney disease (CKD) and end stage renal disease (ESRD) across the US each month.
</p><p></p><p>We&rsquo;ve proven that integrating care achieves the triple aim of improved patient quality of life, better outcomes and lower total cost of care. What sets DaVita IKC apart is that we not only provide great care management but we start with our heart with our patients and each other. We focus on creating both a great experience for our patients and a special place to work for our teammates.
</p><p></p><p>We&rsquo;re on a mission to revolutionize kidney care, with a vision of making integrated care the standard of care for all renal patients. To help us achieve our vision, we&rsquo;re investing extensively in developing both our model of care and our team. When you join DaVita IKC, you're joining a compassionate team committed to quality patient care. Through our commitment to training, growth and quality we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.
</p><p></p><p>Qualifications for our DaVita IKC Registered Nurse are:</p><ul><li><p>
A.D.N degree from accredited school of nursing required; B.S.N preferred; three-year diploma from accredited diploma program may be substituted for nursing degree</p></li><li><p>
Current Registered Nurse (RN) license in the state of practice required</p></li><li><p>
Continuing education credits maintained as required by state of practice required</p></li><li><p>
Minimum of five (5) years&rsquo; experience in clinical nursing required</p></li><li><p>
Minimum of three (3) years&rsquo; experience in renal nursing preferred</p></li><li><p>
Case management experience is strongly preferred, with demonstrated ability to assess patient needs, develop and manage individualized care plans, coordinate services across interdisciplinary teams, and support patients through complex healthcare transitions.</p></li><li><p>
Certified Nephrology Nurse (CNN) or Certified Case Manager (CCM) preferred</p></li><li><p>
Demonstrated knowledge and understanding of data and managing to clinical, financial, and patient satisfaction outcomes</p></li><li><p>
Demonstrated experience and effectiveness in change agent role</p></li><li><p>
Demonstrated knowledge and understanding of CQI techniques</p></li><li><p>
Previous experience in healthcare performance coaching required</p></li><li><p>
Current CPR certification required</p></li><li><p>
Ability to modify personal practice patterns to adapt to new / electronic processes and increased productivity expectations as it pertains to Capella implementation</p></li><li><p>
Current driver&rsquo;s license in state employed with positive driving record and able to meet requirements of insurance coverage required</p></li><li><p>
Basic computer skills and proficiency in MS Word and Outlook required</p></li><li><p>
Functional proficiency with DaVita specific clinical software programs, including Capella, required within 90 days of employment</p></li><li><p>
Home office with internet connectivity at minimum of 1MB upload and 1MB download speed required</p></li></ul><p></p><p>
Join us as we pursue our vision &quot;To Build the Greatest Healthcare Community the World has Ever Seen.&quot;</p><p></p><p>
Why wait? Explore a career with DaVita today.</p><p><br>
Go to http://careers.davita.com to learn more or apply.</p><p></p><p><b>
What We&rsquo;ll Provide:</b></p><p>
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.</p><ul><li><p><b>
Comprehensive benefits:</b> Medical, dental, vision, 401(k) match, paid time off, PTO cash out</p></li><li><p><b>
Support for you and your family:</b> Family resources, EAP counseling sessions, access Headspace&reg;, backup child and elder care, maternity/paternity leave and more</p></li><li><p><b>
Professional development programs: </b>DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita&rsquo;s online training platform StarLearning.</p></li></ul><p>
#LI-JD2</p><p></p><p>
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as &quot;a place where I belong.&quot; Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.</p><p></p><p>
This position will be open for a minimum of three days.</p><p></p>
The Salary Range for the role is $87,000 - $114,000/year.<p></p>
RN Case Manager Experienced (IKC): $88,000 - $114,000/year.<p>
</p><p></p>If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.<p></p>
New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour<p></p>
Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.71/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour<div><p>
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates</p></div><p></p><p>
Compensation for the role will depend on a number of factors, including a candidate&rsquo;s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
</p><p></p><p><b>Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.</b></p><p><b>
Beware of Recruitment Fraud</b></p><p>
DaVita will never ask for payment or personal financial information at any point in the hiring process, nor will we ever communicate with you using email addresses outside of the DaVita secure network. If you receive a request like this, it is not legitimate. Do not share your information.</p><p><b>
Career Growth</b> - From clinical and operations to corporate jobs, our learning and development programs help guide your career journey.</p></div>

Registered Nurse RN Case Manager

Centurion Health

<div><p><b>Hourly pay rate: $60.49/hour - $73/hour depending on years of experience</b></p><p><b>
Centurion is proud to be the provider of comprehensive services to the Maryland Department of Public Safety and Correctional Services. </b>We are currently seeking a <b>Full-time Certified Wound Care Registered Nurse (RN) </b>to join our team at <b>Baltimore Central Booking and Intake center.
</b></p><p></p><p>The <b>Certified Wound Care RN</b> assesses deep wounds, skin tears, ostomies, severe burns, pressure injuries and bedsores and diabetic foot wounds. This person will work closely with staff to promote healing and is required to stay up to date on current wound care recommendations and products.</p><ul><li>
Active RN license to practice in Maryland</li><li>
Completion of an accredited WOC Nursing Education Program or Wound Care Certification (WCC)</li><li>
Minimum of two years (in the past five years) work experience as a RN preferred in a community outpatient clinic, hospital or long-term care facility</li><li>
Knowledge of wound care recommendations and products</li><li>
Experience working in corrections preferred</li><li>
Must be appropriately and actively certified in Cardio-Pulmonary Resuscitation (CPR)/ BLS</li><li>
Ability to obtain a security clearance, to include drug screen and criminal background check</li></ul><p></p><p>
We offer excellent compensation and comprehensive benefits for our full-time team members including:</p><ul><li>
Health, dental, vision, disability and life insurance</li><li>
401(k) with company match</li><li>
Generous paid time off</li><li>
Paid holidays</li><li>
Flexible Spending Account</li><li>
Continuing Education benefits</li><li>
Much more...</li></ul></div>

Certified Wound Care RN

<div></div><div><div><div>Requisition #:</div><div>
673305</div>
<div>Location:</div><div>
Johns Hopkins Bayview Medical Center, Baltimore, MD 21224
</div><div>Category:</div><div>
Nursing</div>
<div>Schedule:</div><div>
Day Shift</div>
<div>Employment Type:</div><div>
Full Time</div>
</div>
<p></p><div><div><p><b>SUMMARY
</b></p><p>Responsibilities include case identification and initial entry into the trauma registry, clinical chart abstraction and data entry (completion) into the Maryland State Trauma Registry for treated/released trauma patients, ED trauma transfers and ED trauma deaths. Position is also responsible for monitoring the hospital alert/diversion status.</p>
<p><b>JOB REQUIREMENTS
</b></p><p><b>A. Required Education / Experience
</b></p><ul><li>Work requires the level of knowledge typically acquired through completion of an associate&rsquo;s degree in healthcare administration, emergency health services or informatics and two years previous experience. Experience should include medical terminology database management and ICD9 coding.</li>
</ul><ul><li>Work requires the analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.</li>
</ul><ul><li>Work requires the ability to exchange information on factual matters, greet visitors, explain medical center policies and/or relay messages to appropriate personnel. This type of interaction requires courtesy and tact when dealing with patients, visitors and/or medical center employees. More sensitive situations may be referred to others as appropriate.</li>
</ul>
<p><b>Required Physical, Mental and Visual Abilities
</b></p><ul><li>Using a keyboard to interact with computer system.</li>
<li>Proofreading and/or reviewing documents</li>
<li>Sitting for extended periods of time.</li>
</ul>
<p><b>Working Conditions </b>Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions.</p>
<p><b>Salary Range:</b> Minimum 24.32/hour - Maximum 40.16/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.</p>
<p>
The Hospital reserves the right to modify employee schedules as needed.</p>
<p>
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.</p>
<p>
Johns Hopkins Health System and its affiliates are drug-free workplace employers.</p>
</div><p></p>
</div><p>Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.</p></div><div></div>

Trauma / Burn Clinical Data Abstractor

University of Maryland, Baltimore

<div></div><div><div><p><b><i>**This is a FULL-TIME, CONTRACTUAL/C1 position**</i></b></p><p><b>
University of Maryland, Baltimore (UMB) is currently seeking a contractual Clinical Research Assistant for the Department of Orthopaedics. </b>The Clinical Research Assistant will perform tasks in support of ongoing clinical trials in the trauma clinic. Responsibilities include recruiting potential study subjects and collecting and organizing data.</p><p></p><p><b><br>
UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.</b></p><p><b>
PRIMARY DUTIES</b></p><ul><li><p>
Responsible for assisting with the performance of research projects in a clinical setting, including screening and recruitment of potential study subjects and collection and organization of data.</p></li><li><p>
Assist with data collection by conducting research interviews, reviewing medical charts, and accessing computerized medical information systems.</p></li><li><p>
Assists in developing, submitting, and providing content for grants, papers, abstracts, manuscripts, and presentations.</p></li><li><p>
Assist the PI and other research staff in the development of research protocols and materials.</p></li><li><p>
Assist with performing administrative duties.</p></li><li><p>
Maintains communication with participants and colleagues regarding protocol-specific information and research orders.</p></li><li><p>
May also assist with providing assessments and ensuring protocol compliance while participants are in a study.</p></li></ul><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
MINIMUM QUALIFICATIONS</b></p><p><b>
Education: </b>Bachelor&rsquo;s degree in a scientific field of study related to the research of the clinical setting.</p><p><b>
Experience: </b>May consider a combination of directly related experience and education.</p><p></p><p><b><br>
KNOWLEDGE, SKILLS, AND ABILITIES</b></p><ul><li><p>
Knowledge of position requirements.</p></li><li><p>
Knowledge of all applicable requirements, regulations, and laws.</p></li><li><p>
Skill in the effective use of applicable technology/systems.</p></li><li><p>
Ability to effectively communicate both verbal and written thoughts, ideas, and facts.</p></li><li><p>
Ability to work cooperatively with others and independently.</p></li><li><p>
Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.</p></li></ul><p></p><p><b><br>
HIRING RANGE:</b> $45,000 - $48,500 per year / Commensurate with education and experience</p><div>
UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.</div><div></div><div><br>
If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact leave_and_accom@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.</div><div></div><div><br>
The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.</div><div><br>
</div></div><div><b>
Job</b><b>:</b> CI Exempt or Non-Exempt Staff - E3302C</div><div><b>
Employee Class </b><b>:</b> Non-Exempt Regular</div><div><b>
Full Time/Part Time</b><b>:</b> Full-Time</div><div><b>
Shift</b><b>:</b> Day Job</div><div><b>
Organization</b><b>:</b> School of Medicine - Orthopaedics</div><div><b>
Job Posting</b><b>:</b> Jul 30, 2026</div><div><b>
Unposting Date</b><b>:</b> Aug 13, 2026, 10:59:00 PM</div></div>

Clinical Research Assistant (Full-Time/Contractual C1)

Infinite Legacy

<p></p><div><p><b>General Job Summary:</b></p><p>
Under the general direction of the Regional Clinical Manager, Family Services - Tissue, the Tissue Family Services Coordinator 1 (TFSC 1) is responsible for coordinating a wide range of support for potential tissue/eye donor families. Information is to be articulated in an easily understood and accurate manner to families whose ability to process information is impaired by emotionally traumatic circumstances. Infinite Legacy&rsquo;s Tissue Family Services Coordinator 1 coordinates and facilitates emotional support during and after the discussion of the donation process. Rapport is established with donor families, Infinite Legacy team members, and hospital staff involved in the donation process. The Tissue FSC I will be aware and sensitive to diversity of all kinds (cultural, religious, educational, etc.) while working with families and hospital staff.</p><p></p><p><b><br>
Education and Experience:</b></p><ul><li>
Master&rsquo;s degree at an accredited college or university in social work, counseling, psychology, nursing, or related degree. Bachelor&rsquo;s degree will be considered if relevant experience is met.</li><li>
1- 2 years&rsquo; experience in an acute health care setting (preferred), hospice, bereavement counseling center, crisis intervention, etc. where there was active involvement in issues involving death, dying, grief and loss.</li></ul><p></p><p><b><br>
Required Skills/Abilities:</b></p><ul><li>
Ability to interact with grieving families in a supportive, empathic manner while taking into consideration actual or potential cultural diversities.</li><li>
Ability to communicate effectively, verbally and in writing to provide information to donor families, recipients, health care personnel and the general public.</li></ul><ul><li>
Ability to comfortably use technology to access and utilize Infinite Legacy databases, draft letters, send/receive email, and access the Internet for vital information/resources to assist donor families. Must have the ability to connect to the Internet safely with speeds capable of supporting both a VoIP phone and laptop. The requirements for such can change at any time and the user must be able to able to maintain current technologies.</li><li>
Must be highly accountable and able to work autonomously. Must possess a high level of self-motivation and well-developed time management, organizational, and problem-solving skills.</li><li>
Tissue FSCs will do twelve 12-hour shifts per month in addition to simulation time with both external and internal partners, team, and organizational meetings.</li></ul><p></p><p><b><br>
Duties/Responsibilities:</b></p><ul><li>
The Tissue FSC I will establish initial contact over the phone with the potential donor family and offer the option of tissue and eye donation in accordance with all state, federal and industry related regulations. Provides the family with a copy of an authorization or disclosure, Document of Gift if applicable and completes the medical/social history proficiently.</li><li>
The Tissue FSC I will provide trauma, grief, and bereavement support services for the family over the phone during initial contact. Tissue FSC I will identify if additional support is needed and connect the family with local hospital or community resources to provide additional support. In addition, the plans for grief and bereavement services will be communicated to the Aftercare Team at Infinite Legacy who is responsible for following the donor family after donation.</li><li>
Completes all necessary documentation within the time limits established by Infinite Legacy and its regulatory bodies.</li><li>
Collaborates with local funeral homes and whole-body donation programs to ensure that the donor family is supported, and the funeral home or whole-body donation program is aware of the tissue recovery process.</li><li>
Works in conjunction with appropriate Infinite Legacy staff during local tissue and eye cases. Collaborates closely with clinical personnel, DSC, Tissue AOC, HS, and TR during donor management to ensure that donor families&rsquo; needs are communicated to the Infinite Legacy team in addition to ensuring all case logistics are being communicated effectively to support donor and family needs during the donation process.</li><li>
Triages phone calls from families that are received from the Donor Services Center as it pertains to tissue donation needs, hospice referrals and medical evaluation for donation. At times collaboration with Hospice RNs, Nursing Homes or Assisted Living Facilities are needed to ensure the donors wishes can be honored.</li><li>
Navigates sensitive conversations as it pertains to the rejection of tissues post donation process. Initiates follow-up support over the phone to donor families as it relates to offering donor in spirit post donation should tissues be rejected or not able to be transplanted.</li><li>
Facilitates communication with outside OPO&rsquo;s who require local registry checks within IL&rsquo;s DSA. This includes DC, VA, and MD registry checks in a timely manner.</li><li>
Initiates follow-up support to donor and non-donor families when appropriate and is responsible for ensuring effective communication and documentation of aftercare components within the time limits established by Infinite Legacy and its regulatory bodies.</li><li>
Participates in continuing education as identified by the Family Services Manager &ndash; Tissue. This could be but is not limited to conversation coaching, SIM, educational seminars, and classes.</li><li>
Attend regularly scheduled Infinite Legacy staff meetings, FS team meetings, and case review.</li></ul><p></p><p><b><br>
Working Conditions:</b></p><ul><li>
Frequent prolonged use of computer screens may produce visual fatigue.</li><li>
Requires potential travel to donor hospitals, donor&rsquo;s family home for support during maternal blood draw process, off-site meetings, and Infinite Legacy functions in all weather conditions.</li><li>
Possible exposure to communicable diseases, hazardous materials, pharmacological agents with little likelihood of harm if established health precautions are followed.</li><li>
This position does not meet criteria to be eligible for Infinite Legacy&rsquo;s flexible scheduling program.</li><li>
Tissue FSCs are considered essential personnel and are expected to be available to work in inclement weather conditions.</li><li>
This position has a workload that is 100% clinical.</li><li>
Manual dexterity sufficient to operate telephones and computers.</li><li>
Ability to accurately communicate, converse, and exchange information in English over the telephone and in person.</li><li>
Computer literacy in a Microsoft Windows environment and demonstrated competency in the use of Microsoft Office software programs.</li><li>
This position is Level 2 &ndash; Minimal level of exposure to Bloodborne Pathogens and TB. Employees may at times be in a hospital setting and may have exposure to packaged organs and tissues for transplant and/or research.</li></ul><p></p><p><br>
The employer retains the right to change or assign other duties to this position. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.</p></div><p></p>

Tissue Family Services Coordinator 1

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