office administrator iems 94000585

Marriott International

<div>Description:<p></p><p><b><br>
Le M&eacute;ridien Indianapolis</b> is seeking a passionate, service-driven <b>Front Office Manager</b> to lead our Front Office team while providing exceptional guest experiences. This is a hands-on leadership position requiring a leader who enjoys working alongside their team, coaching in the moment, and leading by example.</p><p>
The ideal candidate is energetic, detail-oriented, thrives in a fast-paced luxury hotel environment, and is comfortable spending a significant portion of their time working Front Desk shifts while overseeing daily operations.</p><h2 class="jobSectionHeader"><b>
Essential Responsibilities</b></h2><ul><li>
Lead, coach, and develop Front Desk and Guest Services associates to deliver exceptional hospitality.</li><li>
Work scheduled Front Desk shifts as needed, including evenings, weekends, and holidays.</li><li>
Ensure all guest arrivals, departures, and service recovery situations are handled professionally and efficiently.</li><li>
Drive Marriott Bonvoy enrollment goals by coaching associates on enrollment techniques and personally leading enrollment efforts.</li><li>
Monitor guest satisfaction scores and implement strategies to continuously improve the guest experience.</li><li>
Manage daily operations, including scheduling, payroll, cash handling, and departmental productivity.</li><li>
Ensure compliance with Marriott brand standards, company policies, and operational procedures.</li><li>
Resolve guest concerns promptly while empowering associates to create memorable and personalized guest experiences.</li><li>
Conduct ongoing training, coaching, and performance feedback to build a high-performing team.</li><li>
Partner with Housekeeping, Engineering, and Food &amp; Beverage departments to ensure seamless hotel operations.</li><li>
Assist with hiring, onboarding, coaching, and performance management of Front Office associates.</li><li>
Maintain a visible presence in the lobby and serve as the operational leader during assigned shifts.</li><li>
Develop creative guest engagement initiatives that enhance the overall guest experience and foster loyalty.</li><li>
Create fun, engaging, and results-driven incentive programs that motivate associates, build morale, and encourage healthy competition while achieving departmental goals.</li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li>
Previous Front Office leadership experience in a hotel environment preferred.</li><li>
Marriott experience is a plus.</li><li>
Excellent verbal and written communication skills with the ability to effectively communicate with guests, associates, and leadership.</li><li>
Self-motivated with the ability to take initiative, identify opportunities for improvement, and solve problems proactively.</li><li>
Creative mindset with a passion for delivering memorable guest experiences and inspiring associates.</li><li>
Proven ability to motivate, coach, and develop a high-performing team while fostering a positive and engaging work environment.</li><li>
Comfortable working regular Front Desk shifts and leading by example.</li><li>
Proven ability to achieve performance goals, including Marriott Bonvoy enrollment targets and guest satisfaction metrics.</li><li>
Strong organizational, leadership, and conflict resolution skills.</li><li>
Flexible schedule, including nights, weekends, and holidays.</li><li>
Experience with hotel property management systems; Lightspeed experience is a plus.</li></ul><h2 class="jobSectionHeader"><b>
What We're Looking For</b></h2><p>
We're looking for a leader who thrives on the hotel floor&mdash;not behind a desk. Someone who enjoys interacting with guests, coaching associates in real time, recognizing team accomplishments, and finding creative ways to elevate both the guest and associate experience. The ideal candidate is an excellent communicator, takes initiative without being asked, embraces new ideas, and inspires their team through recognition, accountability, and engaging incentive programs. This individual will lead by example while driving Marriott Bonvoy enrollments, guest satisfaction, and a culture of hospitality excellence.</p>
Requirements:<br>
<p></p><ul><li>
Minimum of 2 years of hotel Front Office supervisory or management experience required; Marriott experience preferred.</li><li>
Previous experience working at the Front Desk with a strong understanding of Front Office operations.</li><li>
Must be willing and able to work regular Front Desk shifts, including evenings, weekends, and holidays, as business demands.</li><li>
Proven ability to lead, coach, and motivate a team while fostering a positive, engaging, and accountable work environment.</li><li>
Demonstrated success in driving Marriott Bonvoy enrollments or other guest loyalty programs through coaching and personal performance.</li><li>
Excellent verbal and written communication skills with the ability to build relationships with guests, associates, and leadership.</li><li>
Self-motivated with the ability to take initiative, make sound decisions, and adapt quickly in a fast-paced environment.</li><li>
Creative thinker with a passion for delivering memorable guest experiences and implementing innovative ideas to enhance service.</li><li>
Experience creating associate recognition programs, contests, and incentives that improve morale and drive performance.</li><li>
Strong organizational, time management, and multitasking skills with exceptional attention to detail.</li><li>
Ability to resolve guest concerns professionally while maintaining a calm, service-focused approach.</li><li>
Working knowledge of hotel property management systems; Lightspeed PMS experience is preferred.</li><li>
Proficient in Microsoft Office, including Outlook, Word, and Excel.</li><li>
Ability to stand and walk for extended periods and perform the physical requirements of a Front Office leadership role.</li><li>
Must be dependable, professional in appearance, and committed to delivering exceptional hospitality in accordance with Marriott brand standards.</li></ul></div>

Front Office Manager

Athletico Physical Therapy

<div>Position Overview:
<div><b>
About Us:</b></div><div>
At Athletico, we believe in the power of support &ndash; because a little help can lead to extraordinary achievements. Physical therapy isn&rsquo;t just about recovery; it&rsquo;s about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.</div><div>
Our mission is simple yet powerful: <b>Extraordinary people improving lives.</b></div><div></div><div><b><br>
Position Summary:</b><b>
</b><br>
The Rehabilitation Aide (equivalent to the rehabilitation technician and physical therapy aide positions) will assist the Patient Experience Coordinator and clinicians by performing requested administrative and clinical duties. They will greet patients as they arrive to the clinic and work alongside the physical therapists as well as the physical therapist assistants during patient treatment. These duties will be conducted in compliance with state practice act requirements.</div><div></div><div><b><br>
Benefits offered with this part-time position:</b></div><ul><li><b>
Bi-annual pay increase opportunity</b></li><li>
Commuter: Pre-Tax Transit &amp; Parking</li><li>
Retirement 401(k) (for 21+) w/ Per-Pay Company Match</li><li>
SoFi Financial Wellness Tools &amp; Loan Resources</li><li>
HUSK Fitness Resources &amp; Gym Discounts</li><li>
KinderCare Discount</li><li>
Home, Auto, and Pet Insurance</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Discount Program</li><li>
Bereavement Time Off &amp; Resources (part-time and full-time employees)</li><li>
Learn more by checking out our 2026 Athletico's Benefits Summary.</li></ul><div></div><div><b><br>
Essential Duties and Responsibilities:</b><b>
</b><br>
<i>The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.</i></div><ul><li>
Prepares patients for physical therapy treatments to put on and remove supportive devices, assists physical therapists during administration of treatments, and provides routine treatment
</li><li>Safeguards, motivates, and assists patients practicing exercises and functional activities under the direction of professional staff
</li><li>Provides routine treatments, such as hot/cold packs, and other modalities such as Ultrasounds, Electrical stimulation, etc</li><li>
Cleans work area and equipment after treatment</li><li>
Washes linens/towels, folds and maintains linen cabinets</li><li>
Maintaining restrooms and other areas such as windows as needed. Restocks with paper towels, tissue paper, soap and supplies</li><li>
Assists patient experience coordinator with answering phones, scheduling appointments and filing paper work and charts</li><li>
Assist patient experience coordinator with keeping track of both non-medical and medical supplies for the clinic and may order inventory</li></ul><div><b>
Qualifications:</b></div>
Education: High school graduate and or intern preferred<br>
<ul><li>
</li>
Work Experience: Previous Clinical Aide or Rehab Tech experience preferred<br>
<li>
</li><li>
Knowledge and Technical Skills:<ul><li>
Strong communication and presentation skills-written and verbal</li><li>
Ability to clearly document all projects and manage production
</li><li>Attention to detail and time management skills are required</li><li>
Patient/Client Satisfaction: Providing care/service that exceeds expectations</li><li>
Energetic and a team player</li><li>
Able to demonstrate compassion toward patients</li><li>
Complete tasks thoroughly</li><li>
Basic knowledge of office equipment preferred</li></ul></li></ul><div><b>
Language Skills:</b></div><ul><li>
Ability to read, write and speak English proficiently</li></ul><div><b>
Physical Demands:</b></div><ul><li>
Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus</li><li>
While performing the duties of this job, the employee is regularly required to talk and hear</li><li>
Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)</li><li>
Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms</li><li>
Occasionally lift and/or move up to 20-25 pounds</li><li>
Fine hand manipulation (keyboarding)</li></ul><div><b>
Work Environment:</b><b>
</b></div><ul><li>Internal office</li><li>
The noise level in the work environment is usually low</li></ul><div>
Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div><div></div><div><br>
Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.</div>
Minimum Salary/Wage: USD$ 10.00 Hr. Maximum Salary/Wage: USD$ 20.00 Hr.</div>

Physical Therapy Aide

IDEMIA

<div><div>IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more <b>here</b>.</div><div><br>
Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, &ldquo;people&rdquo; person? If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you are interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today!</div><div></div><div><b><br>
Essential Job Functions include but are not limited to:</b></div><ul><li>
Provide superior customer service to internal and external customers</li><li>
Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment including computer hardware and software</li><li>
Verify customer identity and scan required documents into database system</li><li>
Successfully complete required biometric and data capture processes and paperwork on each customer</li><li>
Track processing time for each applicant and ensure applicants are processed in appropriate order</li><li>
Perform biometric processing to include capturing quality electronic fingerprints, photographs, and signatures to meet or exceed program accuracy standards</li><li>
Identify win-win opportunities to provide more products and services to customers</li><li>
Create opportunities to add value for customers through the upselling of retail products and services (if applicable)</li><li>
Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents and information are safeguarded at all times</li><li>
Adhere to all company and departmental policies relating to Enrollment Center standards including adherence to signage, branding, and employee attire policies</li><li>
Perform Enrollment Center Sustainment responsibilities on a daily basis</li><li>
Perform administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, and submitting updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary</li><li>
Represent the company and the programs that are supported in a professional and customer oriented manner</li><li>
Support Customer Service Registration and Reservation activities as necessary</li><li>
Successfully complete time sensitive trainings and briefings as assigned.</li></ul><div><i>
Note: In addition to the Essential Functions, also perform similar work-related duties as assigned.</i></div><p></p><p><b><br>
Knowledge, Skills, and Abilities</b></p><ul><li>
Customer and Personal Service &ndash; Knowledge of principals and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction</li><li>
Technology &ndash; Knowledge of electronic equipment, computer hardware, and computer software including applications and data entry</li><li>
Clerical &ndash; Knowledge of administrative and clerical duties such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures</li><li>
Monitoring &ndash; Monitoring and assessing performance of self, other individuals, and/or outside organizations to make improvements or take corrective action</li><li>
Integrity &ndash; Job requires ethics and honesty</li></ul><div></div><p><b><br>
Travel Requirement, Working Conditions, and Physical Demands</b></p><p>
Travel requirement such as:</p><ul><li>
Ability to travel locally for activities such as backfill at local enrollment locations, meetings, classes, and workshops.</li><li>
Occasional overnight travel as required. Should not exceed 25% of the time.</li><li>
Travel by air may be required for initial company training as well as occasional new program or services training.</li></ul><div>
Working conditions such as:</div><ul><li>
General office environment. The work area is adequately lighted, heated, and ventilated.</li></ul><div>
Physical demands such as:</div><ul><li>
Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts, driving an automobile, etc. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.</li><li>
The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound range and occasional lifting up to 50 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery.</li></ul><ul><li><b><br>
Must be a US citizen</b></li><li>
High school diploma or equivalent degree</li><li>
Minimum one (1) year applicable experience</li><li>
Proficiency in Microsoft Office Suite is required</li><li>
Previous experience processing credentials is a plus</li><li>
Previous sales experience preferred</li><li>
Evening and weekend work may be required</li><li>
Must be at least 18 years old</li><li>
Must be able to successfully pass various background screening requirements including criminal history, education, credit, and drug screen as well as obtain any required program specific credentials and certifications</li></ul><div>
The US base hourly range for this position is $17.75- $24.13/hr + benefits. While candidates are not typically hired at or near the top of the range, all compensation decisions are based on the specific facts and circumstances of each hire. Final offers may vary depending on factors such as skills, qualifications, experience, and geographic location.</div><div></div><div><br>
Note to third-party recruiters: IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. In the event that IDEMIA Public Security hires a candidate who was brought to our attention by a recruiter who does not have a signed agreement, IDEMIA Public Security will not pay any fees to the recruiter as a result of the hire.</div></div>

Enrollment Agent I

Hennessy & Roach, P.C.

<div><b>Company Description</b><p><br>
Hennessy &amp; Roach, P.C. is a law firm defending employers in Workers&rsquo; Compensation and defendants in General Liability matters. H&amp;R is based in Chicago with additional offices in Springfield, Illinois; St. Louis, Missouri; Overland Park, KS; Milwaukee, Wisconsin; Indianapolis, Indiana; Brentwood, Tennessee; and Omaha, Nebraska. The firm handles matters throughout the States of Illinois, Indiana, Iowa, Missouri, Nebraska, Kansas, Tennessee, and Wisconsin. Founded by Thomas G. Hennessy and James P. Roach on May 17, 1993, the firm continues to grow.</p><b><br>
Job Description</b><p><br>
The File Clerk is responsible for following an office filing system and organizing records, such as letters, legal documents, case files, correspondence, invoices, and memoranda according to that system. Locate and retrieve requested files, as well as prepare file folders and labels. Responsible for opening, closing and keeping files up to date. In addition to filing, the file clerk will perform other clerical duties, such as handle incoming phone calls, processing mail, faxing, using a copy machine, transcription and maintaining a calendar.</p><p>
Essential Job Functions:</p><ul><li>
Answer incoming calls and direct calls quickly and accurately, conveying appropriate information to receiver and ensuring caller has positive experience.</li><li>
Process mail, scan documents and save to appropriate file in DMS. Make sure hard filing for every attorney is completed and up to date.</li><li>
Keep cases organized by establishing and organizing files, monitoring calendars, meeting deadlines, documenting actions, inputting information into Perfect Law file database and case management software.</li><li>
Assist legal assistant/paralegal in preparation of status emails to adjusters and correspondence.</li><li>
Open and close files, update appropriate file information in Perfect Law.</li><li>
Save correspondence emails in DMS document management software for attorneys.</li><li>
Ensure tasks are completed timely and properly documented.</li></ul><p>
Other related duties as assigned such as assisting with attorney appeals</p><b><br>
Qualifications</b><br>
<ul><li>
High school diploma or GED (or equivalent) required, associate or bachelor degree a plus.</li><li>
0-2 years of experience supporting a legal office or working in the legal industry preferred.</li><li>
Proven history of excellent customer/client service.</li><li>
Working knowledge of court rules and procedures preferred.</li><li>
Microsoft Word and Excel experience required, PowerPoint experience a plus.</li><li>
Transcription experience is a plus.</li><li>
Outstanding organizational, interpersonal, and administrative skills.</li><li>
Excellent attention to detail with the ability to multi-task.</li><li>
Excellent communication and proofreading skills.</li><li>
Must be self-motivated and able to meet deadlines under pressure.</li><li>
Must have the ability to work as part of a team, as well as to work independently.</li><li>
Organization, Planning, Attention to Detail, and Dependability.</li><li>
Firm and Client Confidentiality required.</li></ul><br>
<b>
Additional Information</b><p><br>
Benefits include: Medical, Dental, Vision, Critical Illness, Accident, Group Term life, Voluntary term life, STD, LTD, 401(k)/Roth retirement plan with company match and paid time off.</p><p>
All your information will be kept confidential according to EEO guidelines.</p></div>

File Clerk (Part Time)

LOGZONE, Inc.

<div>
 LOGZONE is a premier Small Disadvantaged Business (SDB), and a Veterans Administration-Certified Service-Disabled Veteran-Owned (SDVOSB) firm. Since 2007, LOGZONE has provided services in Logistics and Materiel Management, Facilities Operations and Maintenance, Integrated Logistics Support and Planning, and Medical Support. We strive to provide quality support services throughout the project life cycle. Our ability to remain a responsive resource to our customers and partner companies has allowed us to earn their trust and build positive relationships through performance. We are looking for qualified candidates with the same vision to succeed!
 <br/>
 <br/>
 Summary/Objective: The Heating, Ventilation, and Air-Conditioning Mechanic installs, services and repairs environmental-control systems in residences, department stores, office buildings, and other commercial establishments, utilizing knowledge of refrigeration theory, pipefitting and structural layout.
 <br/>
 <br/>
 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Mounts compressor and condenser units on platform or floor using hand tools,
  </li>
  <li>
   Follows blueprints or engineering specifications
  </li>
  <li>
   Fabricates, assembles and installs ductwork and chassis parts,
  </li>
  <li>
   Uses portable metalworking tools and welding equipment,
  </li>
  <li>
   Installs evaporator unit in chassis or in air-duct system, using hand tools.
  </li>
  <li>
   Cuts and bends tubing to correct length and shape, using cutting and bending equipment and tools
  </li>
  <li>
   Cuts and threads pipe, using machine-threading or handthreading equipment
  </li>
  <li>
   Joins tubing or pipes to various refrigerating units by means of sleeves, couplings or unions, and solders joints
  </li>
  <li>
   Uses torch, forming complete circuit for refrigerant
  </li>
  <li>
   Installs expansion and discharge valves in circuit.
  </li>
  <li>
   Connects motors, compressors, temperature controls, humidity controls, and circulating ventilation fans to control panels and
  </li>
  <li>
   Connects control panels to power source
  </li>
  <li>
   Installs air and water filters in completed installation
  </li>
  <li>
   Injects small amount of refrigerant into compressor to test systems and adds Freon gas to build up prescribed operating pressure.
  </li>
  <li>
   Observes pressure and vacuum gauges and adjusts controls to insure proper operation
  </li>
  <li>
   Tests joints and connections for gas leaks, using gauges or soap and-water solution
  </li>
  <li>
   Wraps pipes in insulation batting and secures them in place with cement or wire bands
  </li>
  <li>
   Replaces defective breaker controls, thermostats, switches, fuses and electrical wiring to repair installed units
  </li>
  <li>
   Manage and operates Boiler and Chiller plants by maintaining system temperatures and equipment runtimes through the BAS system
  </li>
  <li>
   May install, repair and service air conditioners, chillers, and cooling towers ranging from one and a half to two hundred tons in laboratory and office buildings.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   HVAC License, EPA Universal Card or similar
   <br/>
   <br/>
  </li>
 </ul>
 LOGZONE is an equal opportunity employer. We encourage diversity in our workforce. LOGZONE provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other factor protected by law. If you require a reasonable accommodation to apply for a position with LOGZONE through our online applicant system, please email careers@logzoneinc.com for assistance. Minorities, females, disabled and protected veterans are urged to apply. LOGZONE is a VEVRAA Federal Contractor.
 <br/>
 <br/>
 <strong>
  <em>
   Job Posted by ApplicantPro
  </em>
 </strong>
</div>


HVAC Technician

Authority Brands

The Dispatcher will schedule technician appointments at customer sites and facilitates communication between technicians, customers, and the company as well as assist in fleet and safety management.
<br><br>
<b>Responsibilities:</b><br>
<ul>
<li>Maintain the service technician schedules and dispatch technicians as service calls are completed.</li>
<li>Schedule technician’s return trips with customers to complete jobs after arrival of parts.</li>
<li>Maintain on call schedule for service technician and after-hours service procedures.</li>
<li>Enter service calls, schedule calls, and generates call debriefing with technicians daily.</li>
<li>Maintain customer database, ensuring complete, accurate, and updated entry of information.</li>
<li>Respond to customer inquiries regarding company schedule, requested lead times, equipment services, invoicing, and general inquiries.</li>
<li>Respond to service technician requests both by radio and phone.</li>
<li>Follow up and schedule preventative maintenance service appointments.</li>
<li>Review completes service work orders for accuracy.</li>
<li>Prepares invoices and timecards for processing.</li>
<li>Coordinates fleet preventative maintenance appointments and maintains organized records for all fleet working directly with the Operations Manager.</li>
<li>Assists safety manager with maintaining all safety documents and training rosters.</li>
<li>Participate in all company sponsored training classes.</li>
<li>Effectively manage conflict resolution with clients through clear communication, addressing all concerns, questions, or problems expediently.</li>
</ul>
<b>Qualifications:</b><br>
<ul>
<li>HS diploma or GED</li>
<li>Excellent communication and listening skills</li>
<li>Following all safety policies and procedures</li>
<li>Maintaining a courteous demeanor with all customers and associates</li>
</ul>
<b>Physical Requirements:</b><br>
<ul>
<li>Work is performed in an office environment</li>
<li>Ability to exert up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects</li>
<li>May be required to sit, stand, or walk for extended periods of time</li>
<li>Involves extended periods of looking at a computer monitor</li>
<li>Must be able to see, hear, talk, and type</li>
</ul>


Dispatcher

Extract Wellness LLC

<p>We are currently seeking a dedicated and professional Call Center Representative to join our team. As the first point of contact for our customers, you will play a crucial role in providing an exceptional service experience, offering product information, and resolving customer enquiries with efficiency and care.<br /><br />Responsibilities:<br /><br />* Manage a high volume of inbound customer calls and emails in a timely and professional manner.<br />* Provide accurate, valid, and complete information by using the right methods and tools.<br />* Assist customers with placing orders, managing their accounts, and tracking shipments.<br />* Identify and assess customers’ needs to achieve satisfaction and build sustainable relationships of trust through open and interactive communication.<br />* Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.<br />* Maintain comprehensive records of customer interactions, transactions, comments, and complaints within our CRM system.<br />* Work collaboratively with other team members and departments to ensure a seamless customer journey.<br />* Stay current with product knowledge and company promotions to provide the best possible service.<br /><br />Qualifications:<br /><br />* Proven experience in a customer support or call centre role is essential.<br />* Exceptional verbal and written communication skills, with a professional telephone manner.<br />* Strong listening and problem-solving abilities.<br />* Proficiency in using CRM systems and other standard office software.<br />* Ability to multi-task, prioritise, and manage time effectively in a fast-paced environment.<br />* A genuine passion for helping customers and delivering outstanding service.<br />* Experience or a keen interest in the wellness or natural products industry would be an advantage.<br /><br />Benefits:<br /><br />* A competitive hourly wage of **$20 - $30 USD**.<br />* Opportunities for professional growth and development within a growing company.<br />* A supportive and positive team-oriented work environment.<br />* Generous employee discounts on our premium wellness products.</p>

Call Center Representative

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