office agent

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
The work of Agent Cargo includes computer data entry; prepares all flight documents; interfaces with U.S. Customs; prepares all import and export documentation, and accepts/distributes cargo in accordance with applicable air carrier and Department of Transportation (DOT) regulations. Complies lists of customers for use as sales leads. Solicits orders or talks with customers to complete sales. Quotes prices and terms and prepares sales contracts for orders obtained. Estimates date of delivery to customer, based on knowledge of company&rsquo;s delivery schedules. Moves cargo up to 70lbs. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors&rsquo; activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.</p><p>
https://jobs.wfs.aero/content/Day-In-The-Life-Cargo/?locale=en_US</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Ability to drive all cargo handling equipment.</li><li>
Retrieve import/deliver export documents to and from aircraft.</li><li>
Reports to work on a regular and timely basis.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>HS Diploma, GED or Equivalent.</li><li>
Must be at least 18 years of age if position requires driving cargo handling equipment.</li><li>
Must have a valid driver's license and Port Authority or Airport Authority (if applicable) permit to use ramp side service roads.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Ability to learn PC skills and apply knowledge.</li><li>
Ability to read, write, fluently speak and understand the English language.</li><li>
Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays and days off.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to lift up to 70 lbs.</li><li>
Ability to handle the stress of a fast-paced eight-hour shift.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Office Agent Cargo

Mico World

<p><b>Company Overview:</b><br/>MICO WORLD is a global internet company specializing in the social entertainment industry. We operate several popular platforms, including MICO, YoHo, TopTop, and SUGO, reaching more than 200 million users across 150 countries. Our mission is to create engaging, interactive, and entertaining digital experiences that connect people worldwide.</p><p><b>Job Description:</b><br/>We are seeking a <b>Back Office Specialist</b> who is fluent in English to join our team in Maadi. The role involves supporting VIP users through chat-based communication, ensuring prompt, professional, and high-quality service. This is a non-voice, back-office position.</p><p><b>Responsibilities:</b></p><ul><li>Handle chat-based inquiries from VIP users.</li><li>Provide accurate, timely, and professional support.</li><li>Resolve issues by coordinating with relevant internal teams.</li><li>Maintain user confidentiality and data integrity.</li><li>Ensure customer satisfaction and continuous service improvement.</li></ul><p><b>Qualifications:</b></p><ul><li>Fluent in English (B2+ level).</li><li>Previous experience in customer service, preferably in chat-based support.</li><li>Strong written communication and problem-solving skills.</li><li>Attention to detail and ability to multitask.</li><li>Available to work full-time on-site in Maadi.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary package.</li><li>Transportation allowance.</li><li>Social and medical insurance.</li><li>Fixed shifts.</li><li>Career growth opportunities.</li></ul><p><b>How to Apply:</b><br/>Qualified candidates are encouraged to apply directly through Indeed or send their CV via WhatsApp at <b>01066186955</b>.</p><p>Job Types: Full-time, Permanent, Contract<br/>Contract length: 12 months</p><p>Pay: E&pound;15,000.00 - E&pound;17,000.00 per month</p><p>Application Question(s):</p><ul><li>What's your level in English?</li><li>This is position needs to be urgently can you do that?</li></ul><p>Experience:</p><ul><li>Call center: 1 year (Preferred)</li></ul><p>Location:</p><ul><li>Maadi (Preferred)</li></ul><p>Work Location: In person</p>

Back office agent

Hyatt Regency

<div>
 <strong>
  Organization- Hyatt Regency Bellevue on Seattle's Eastside
  <br/>
  <br/>
 </strong>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Hyatt Regency Bellevue on Seattle's Eastside
  </strong>
 </strong>
 is in search of a friendly and reliable
 <strong>
  <strong>
   Front Office Agent
  </strong>
 </strong>
 to join our
 <strong>
  <strong>
   Front Office
  </strong>
 </strong>
 team.
 <br/>
 <br/>
 Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Agent.
 <br/>
 <br/>
 If you have worked at other hotels as a front desk agent or you have an interest in hotel jobs, we'd love to hear from you!
 <br/>
 <br/>
 <strong>
  <strong>
   The hourly rate for this position is $27/hour.
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  <strong>
   As a colleague, we have you covered with amazing benefits and perks!
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical, after 30 days of employment
  </li>
  <li>
   Vision Insurance
  </li>
  <li>
   Dental Insurance
  </li>
  <li>
   401(k) &amp; Retirement Savings Plan (RSP)
  </li>
  <li>
   Basic Life Insurance
  </li>
  <li>
   Short Term Disability Insurance
  </li>
  <li>
   New Child Leave &amp; Adoption Assistance
  </li>
  <li>
   Paid Time Off
  </li>
  <li>
   Full-Time Colleagues:
  </li>
  <ul>
   <li>
    11 days (88 hours) earned for having 0 - 3 years of service
   </li>
   <li>
    16 days (128 hours) earned for having 4 - 8 years of service
   </li>
   <li>
    21 days (168 hours) earned for having 9+ years of service
   </li>
   <li>
    (6) Paid Holidays per year
   </li>
  </ul>
  <li>
   (6) Sick Days (earned based on hours worked)
  </li>
  <li>
   Compassionate Leave
  </li>
  <li>
   Jury Duty Leave
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Perks
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Employee Assistance Program
  </li>
  <li>
   Free Uniforms and Cleaning of your Uniform
  </li>
  <li>
   Free parking
  </li>
  <li>
   Discounted Rooms at any participating Hyatt location starting on your first day of employment
  </li>
  <li>
   Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service*
  </li>
  <li>
   Free colleague meals during shift
  </li>
  <li>
   Hyatt Colleague discount program
  </li>
  <li>
   Tuition Reimbursement*
  </li>
  <li>
   ORCA Pass subsidy*
  </li>
  <li>
   *Eligibility requirements may apply
   <br/>
   <br/>
  </li>
 </ul>
 When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.
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 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A true desire to satisfy the needs of others in a fast-paced environment
  </li>
  <li>
   Refined verbal and written communication skills
  </li>
  <li>
   Ability to stand for long periods of time
  </li>
  <li>
   Availability to work an overnight shift as needed
  </li>
  <li>
   Must be able to work a flexible schedule of AM or PM shifts, holidays, and weekends
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
 </em>
</div>


Front Office Agent ($27/hour)

HEI Hotels & Resorts

<div><p><b>About Us</b></p><p></p>
Escape to The Westin Tampa Waterside, situated on a unique landscaped island in downtown Tampa. Adjacent to the Tampa Convention Center, our location is convenient for business and leisure travelers alike. Our associates enjoy free meals, free parking, room discounts, incredible benefits and a fun work environment. Also our hotel is dedicated to its associates by celebrating our success every month and our HEI Loves program is designed to assist our team members and focus on growth and development . Come and see why we are the employer of choice in downtown Tampa!<p></p><p>
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!<br>
<br>
We value U.S. military experience and invite all qualified military candidates to apply.</p><p></p><p><b>
Overview</b></p><p></p>
Assist guests with arrival and departure from hotel, while providing positive guests experiences.<p></p><h2 class="jobSectionHeader"><b>
Essential Duties and Responsibilities</b></h2><ul><li><p>
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.</p></li><li><p>
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. &bull;Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.</p></li><li><p>
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. &bull;Accept and record vouchers, traveler&rsquo;s checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.</p></li><li><p>
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.</p></li><li><p>
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.</p></li><li><p>
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.</p></li><li><p>
Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.</p></li><li><p>
Comply with attendance rules and be available to work on a regular basis.</p></li><li><p>
Perform any other job-related duties as assigned.</p></li></ul><p></p><p><b>
Qualifications and Skills
</b></p><ul><li><p>Hotel experience preferred.</p></li><li><p>
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.</p></li><li><p>
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.</p></li><li><p>
Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.</p></li><li><p>
Ability to access and accurately input information using a moderately complex computer system.</p></li><li><p>
Ability to observe and detect signs of emergency situations.</p></li><li><p>
Ability to establish and maintain effective working relationships with associates, customers and patrons.</p></li><li><p>
Effective verbal and written communication skills.</p></li><li><p>
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.</p></li></ul><p></p><p><b>
Compensation</b></p><p></p>
Tipped/Service Charge Eligible? No<p></p>
Discretionary Performance Bonus Eligible? No<p></p><p><b>
Benefits</b></p><p></p><div><div><div><p>
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!<br>
<br>
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.</p></div></div></div><p></p><p>
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</p></div><p></p>

Front Office Agent

<p><b>Company:</b> Teleperformance</p><p><b>Location:</b> Plaza Site</p><p><b>Channel:</b> Back Office (Chat &amp; Email)</p><p><b>Role Overview:</b> We are looking for professional <b>Customer Service Representatives</b> to join our Back Office team. In this role, you will be responsible for providing high-quality support to customers via digital channels (Chat and Email), ensuring all inquiries are resolved efficiently and professionally.</p><p><b>Qualifications:</b> * <b>Language:</b> Good command of English (<b>B2 Level</b>).</p><ul><li><b>Skills:</b> Excellent written communication and problem-solving skills.</li><li><b>Mindset:</b> Ability to handle customer inquiries with patience and accuracy.</li></ul><p><b>What We Offer:</b> * Competitive Salary Scheme (Basic + Allowances + KPIs).</p><ul><li>Structured Career Path with scheduled salary increases.</li></ul><p>Job Type: Full-time</p><p>Pay: E&pound;19,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>New Cairo: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Work Location: In person</p>

Back office agent (fluent english)

<div>
 <strong>
  Organization- Hyatt Regency Santa Clara
  <br/>
  <br/>
 </strong>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
 <br/>
 <br/>
 Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
 <br/>
 <br/>
 View our Virtual Reality Experience to spend a &lsquo;day in the life&rsquo; of a hospitality professional at a full-service hotel.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A true desire to satisfy the needs of others in a fast paced environment.
  </li>
  <li>
   Refined verbal and written communication skills.
  </li>
  <li>
   Ability to stand for long periods of time.
   <br/>
   <br/>
  </li>
 </ul>
 Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!
</div>


Front Office Agent - Full Time ($28.00)

Air General

<div><p>Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time <b>Office &quot;Acceptance&quot; Agent</b> at our airport station located at George Bush Intercontinental Airport (IAH) in Houston, TX.</p>
<p>
The <b>Office &ldquo;Acceptance&rdquo; Agent</b> will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling. Core responsibilities encompass documentation, precise data entry, and fostering effective communication with external customer service, as well as responsible for retrieving import and delivering export documents to and from aircraft, ensuring compliance with DOT, TSA, FAA, government, and air carrier regulations during the acceptance of cargo. The successful candidate should demonstrate the capability to work both independently and collaboratively within a team.</p>
<p>
If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us!<br>
<br>
<b>Job responsibilities:</b></p>
<ul>
<li>Comply with all FAA, Airport, TSA, CBP, USDA, and Air General safety and security procedures, and immediately report any discrepancies to a supervisor or manager.</li>
<li>Must handle phone calls professionally and courteously, and accept dangerous goods in accordance with FAA regulations and IATA DGR guidelines. Review and understand all documentation supporting a flight arrival/departure.</li>
<li>Releasing import international freight after reviewing CBP clearances and authorizations, collecting air freight charges, and preparing freight transfer manifests.</li>
<li>Monitor multiple email accounts and respond to customer inquiries.</li>
<li>Provide customers with information concerning the status of their shipments.</li>
<li>Reconcile Master and House air waybills, as applicable against ACE Customs systems.</li>
<li>Handle, prepare, and manifest export flights for multiple carriers/cities.</li>
<li>Data capture Export consignments.</li>
<li>Verify booking details and request corrections where applicable.</li>
<li>Prepare transfer manifests and notify accordingly for multiple carriers/cities.</li>
<li>Transmit Customs for numerous airlines.</li>
<li>Send arrival notices for international inbound shipments to multiple carriers/cities.</li>
<li>Work independently and with a team to solve problems.</li>
<li>Any additional requests by the station and department management teams.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>High school diploma or GED required.</li>
<li>Must be able to obtain a valid airport SIDA badge.</li>
<li>Must be at least 18 years of age.</li>
<li>Must have a valid and unexpired US Driver&rsquo;s license.</li>
<li>Must be able to lift up to 70 lbs.</li>
<li>Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs.</li>
<li>Must be able to clearly understand and communicate in English when performing essential job functions.</li>
<li>Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens.</li>
<li>Be available to work varied shifts, including nights, weekends, and holidays.</li>
<li>Ability to handle stress in a fast-paced, high-noise environment, and meet deadlines.</li>
<li>Some travel may be required for airline specific training.</li>
</ul>
<p><b>Benefits Offered:</b></p>
<ul>
<li>Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.</li>
<li>Paid Time Off and Sick Time</li>
<li>Paid Parental Leave</li>
<li>401(k) Retirement Plan and Roth after 6 months, company match after 1 year</li>
<li>Life Insurance</li>
<li>Tuition Scholarship Program</li>
<li>Company Emergency Loan Program</li>
<li>Earned Wage Access - offered through Tapcheck</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
<p><b>Air General is a third-generation, family-owned, US-based, nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General please visit the link and explore our videos!</b></p>
<p>
https://www.airgeneral.com/ourstory</p></div>

Office "Acceptance" Agent - Air Cargo (IAH)

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