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office coordinator

Clean Energy Ventures

<div><p><b>JOB OPENING: Office Coordinator</b></p><p><i>
Hybrid with weekly travel into Boston Office</i></p><p>
We&rsquo;re a different kind of climate tech VC firm: we lean into complex technologies, we transform strong technical teams into strong commercial teams, and we have a 20-year track record of investments. We invest in multifaceted &mdash; often hardtech &mdash; solutions that will enable decarbonization at massive scale, then provide hands-on guidance to guide our startups&rsquo; successes.</p><p>
Our team is transparent, growth-oriented, and inclusive. We believe in the work we&rsquo;re doing to help human civilization thrive sustainably and the power of the technologies and people we invest in.</p><p>
Role Overview</p><p><br>
The Office Coordinator is responsible for the smooth day-to-day operation of CEV&rsquo;s Boston Headquarters and our hybrid/remote team. This role focuses on site operations, scheduling, calendars, vendor coordination, and administrative execution, and serves as the first point of contact for many inbound needs.</p><p><br>
The Office Coordinator ensures that the entire office environment (both in-person and remotely) functions smoothly. This includes maintaining a welcoming and productive environment for team members, guests, and partners; coordinating logistics for meetings and events; and ensuring virtual and hybrid meetings are well organized and coordinated. The role supports executives and team members by managing shared calendars, scheduling meetings across multiple time zones, and assisting with travel coordination and expense processing across the team.</p><p><br>
This individual will also be responsible for liaising with the coworking space provider, IT and service vendors, and other partners to ensure smooth daily operations. They will play an important role in coordinating onsite activities such as interviews, partner meetings, and portfolio events, while supporting internal communication and team organization.</p><p><br>
This is a highly visible position within the firm, best suited for someone who is detail-oriented, organized, and proactive. The ideal candidate thrives in a collaborative environment, anticipates needs before they arise, and takes ownership of creating an efficient, positive, and well-managed hybrid workplace that supports the broader mission of Clean Energy Ventures.</p><p><br>
Key Responsibilities</p><ul><li>
Manage day-to-day office logistics, facilities, and hospitality standards</li><li>
Own and maintain up-to-date calendars for firm executives, and for team-wide virtual meetings</li><li>
Own a variety of vendor relationships, including coworking, software providers and IT</li><li>
Serve as the first stop for general inbound inquiries, understanding and directing urgent and important communications</li><li>
Assist with team travel arrangements around special events</li><li>
Manage physical mail and process invoices as needed</li><li>
Support the timely completion and processing of expense reports across the firm monthly in coordination with the Finance &amp; Accounting Associate</li><li>
Provide venue and onsite coordination support for a variety of events, including professional networking events, hybrid pitch meetings, portfolio onboarding, and more.</li><li>
Provide event coordination and investment pipeline support to our sister organization, Clean Energy Venture Group, as needed and in coordination with their Executive Managing Director</li></ul><p><b>
Qualifications &amp; Experience:</b></p><p>
Qualified candidates will possess a strong combination of the following:</p><ul><li>
Uncompromising integrity and professionalism, with a demonstrated reputation for discretion, reliability, sound judgment, and follow-through in high-trust environments</li><li>
Strong emotional intelligence and interpersonal skills, enabling effective collaboration across a diverse, mission-driven team and with external partners, executives, and visitors</li><li>
Proven ability to manage multiple priorities simultaneously, maintaining accuracy, responsiveness, and calm under shifting deadlines and competing demands</li><li>
Experience supporting executives and teams in a fast-paced, hybrid or distributed workplace, including calendar management, scheduling across time zones, and administrative coordination</li><li>
Demonstrated ability to own operational details end-to-end, including vendor coordination, facilities or coworking relationships, travel logistics, and day-to-day office operations</li><li>
Strong written and verbal communication skills, with the ability to triage inbound requests, communicate clearly and professionally, and ensure timely follow-up</li><li>
Prior experience in an administrative assistant, office coordinator/manager, or operations support role, ideally within a professional services, investment, startup, or mission-driven organization</li><li>
Highly organized and detail-oriented, with comfort managing administrative processes such as expense reporting, invoice processing, and document handling</li></ul><p>
When in doubt if you meet all these requirements, please apply!</p><p><b>
Compensation &amp; Benefits</b></p><p>
We provide competitive and holistic compensation to all our team members, including:</p><ul><li>
Competitive salary</li><li>
Carried interest (i.e., a share in the profits from fund performance)</li><li>
401(k) and additional retirement plan benefits</li><li>
Healthcare coverage or healthcare coverage subsidy</li><li>
Unlimited vacation policy, mental health personal days, generous sick leave, plus a week-long winter break at the end of December</li><li>
Paid parental leave and medical leave of up to 20 weeks; short and long term disability</li><li>
Work from home office stipend and cell phone stipend</li></ul><p>
Clean Energy Ventures operates in a hybrid work environment when health and safety regulations permit. This role can be fulfilled remotely, with the expectation of semi-monthly travel.</p><p><b>
Closing Statement</b></p><p>
At Clean Energy Ventures we aim to identify and manage our own unconscious biases in the hiring process and otherwise. We encourage all qualified applicants from any background to apply for this role.</p><p>
Above and beyond discrimination/harassment based on &ldquo;protected categories,&rdquo; Clean Energy Ventures also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our team. Whether blatant or hidden, barriers to success have no place at Clean Energy Ventures.</p><p>
Clean Energy Ventures is an equal opportunity employer, and will not discriminate in terms of recruitment, progression and terms and conditions of work on the basis of personal characteristics unrelated to inherent job requirements including gender, race, color, disability, political opinion, sexual orientation, age, religion, origin, and marital status.</p><br>
<p>
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Office Coordinator

Boston Medical Center

<div><div><div><h3 class="jobSectionHeader"><b>Administrative Communications Coordinator (Cardiology)</b></h3>
 <div></div><div><div><ul><li>48398
</li> </ul></div><div></div><div><ul><li>72 E Concord St, South End, Boston, Massachusetts, United States, 02118
</li> </ul></div><div></div><div><ul><li>Full Time</li></ul></div></div><div></div><div><div><b><br>
</b></div>
</div><div><p><b>POSITION SUMMARY:</b></p><p></p><p>
Manage the communication and the development of alumni network for the Section of Cardiology. Manage website/social media presence for the Section. Perform a variety of administrative and office support activities to ensure proper functioning. The position requires resourcefulness, flexibility, acumen, diplomacy and the ability to take initiative, work independently, and handle sensitive information with discretion.</p><p></p><p><b>
Position: Administrative Communications Coordinator</b></p><p><b>
Department: CT Clinical Operation</b></p><p><b>
Schedule: Full Time</b></p><div></div><p><b>
ESSENTIAL RESPONSIBILITIES / DUTIES:</b></p><p></p><p>
1) Communication &amp; Network Development</p><div>
<ul>
<li><p>Create drafts and disseminate all section communication under the direction of the Section Chief</p></li>
<li><p>
Coordinate communication on behalf of the Section Chief and Administrative Director with DoM, BMC &amp; BU</p></li>
<li><p>
Create the monthly section newsletter</p></li>
<li><p>
Develop and maintain the section&rsquo;s network contacts including former employees and fellows</p></li>
<li><p>
Develop and maintain database of alumni and network contacts for outreach and philanthropic initiatives</p></li>
<li><p>
Carry out fund raising initiatives for the section under the guidance of the Section Chief</p></li>
<li><p>
Work with BU and BMC Development to develop proposals, program plans, marketing materials, acknowledgement letters and other written materials to meet fundraising goals</p></li>
</ul>
<p></p><p>2) Website/Social Media Presence</p>
<ul>
<li><p>Oversee department's social media and digital media presence and projects including Twitter/X, Facebook, and Instagram</p></li>
<li><p>
Create social media calendar and posts</p></li>
<li><p>
Maintain both the Cardiology website within the Boston University Chobanian &amp; Avedisian School of Medicine and the Cardiology website within Boston Medical Center, and ensure they are consistent and up to date</p></li>
<li><p>
Maintain, update, and monitor analytics for Cardiology&rsquo;s website</p></li>
<li><p>
Coordinate and collaborate with BMC/BU marketing departments to optimize online marketing opportunities for Cardiology as well as Search Engine Optimization (SEO)</p></li>
</ul>
<p></p><p>3) Administrative Support</p>
<ul>
<li><p>Perform complex administrative duties include the use of EPIC for communications on behalf of the assigned provider</p></li>
<li><p>
Responsible for administration of office operations including presentation, spreadsheets, charts, correspondence, scheduling meetings, managing calendar, office inventory, ordering supplies, taking minutes, overseeing work orders, processing daily mail, responding to inquiries and maintaining and updating databases</p></li>
<li><p>
Serve as first contact for the assigned providers, greet visitors and appointments and address inquiries as appropriate.</p></li>
</ul>
<p></p><p>4) Special Projects</p>
<ul>
<li><p>Draft correspondence including for promotions and sponsorships</p></li>
<li><p>
Develop annual reports, event promotion materials, brochures, flyers, etc.</p></li>
</ul>
<p></p><p>5) Perform other duties as needed.</p>
<p></p>
<p><b>(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).</b></p>
<p></p>
<p><b>JOB REQUIREMENTS</b></p>
<p></p>
<p><b>EDUCATION:</b></p>
<ul><li><p>
Associate&rsquo;s degree in Business Administration or Social Media or a related field or equivalent work experience.</p></li></ul>
<p></p>
<p><b>EXPERIENCE:</b></p>
<ul><li><p>
Requires at least two years of previous office or healthcare facility experience. Experience in website development. Prior experience with EPIC a plus.</p></li></ul>
<p></p>
<p><b>KNOWLEDGE, SKILLS &amp; ABILITIES (KSAs):
</b></p><ul><li><p>Knowledge of various computer software systems, including WordPress , Microsoft Office, Zoom, and hospital wide systems such as EPIC.</p></li>
<li><p>
Ability to use business English in verbal and written form, use correct grammar, punctuation and spelling.</p></li>
<li><p>
Ability to work independently and to make decisions based on department polices and established procedures.</p></li>
<li><p>
Excellent Customer Service Skills and ability to communicate in a courteous, pleasant and professional manner with all internal and external contacts.</p></li>
<li><p>
Must be able to maintain strict confidentiality of all personal/health and sensitive information.</p></li>
</ul>
</div><p></p><p><b>Compensation Range:</b></p>
$24.04- $33.65<p>
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.</p><p><b>
NOTE</b>: This range is based on Boston-area data, and is subject to modification based on geographic location.</p><p></p><p>
Equal Opportunity Employer/Disabled/Veterans</p><p>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</p></div></div></div></div>

Administrative Communications Coordinator (Cardiology)

Skin Pharm

<div>
 <strong>
  Department:
 </strong>
 Admin
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Boston, MA
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Skin Pharm was built on the belief that when we take care, we feel confident. From our treatments and clinical product line to each team member we hire, every aspect of our brand empowers others to feel good in their skin. We&rsquo;re looking for a full-time Client Coordinator to join our team in Boston, MA!
 <br/>
 <br/>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 Client Coordinators work in the front office to help check patients in and out, provide product and service information, take payments and schedule future appointments. You&rsquo;ll facilitate all aspects of the Skin Pharm experience for our patients, both existing and new!
 <br/>
 <br/>
 Additional duties include answering phones, performing a variety of administration tasks and ensuring the front room is clean and welcoming. Our Client Coordinators are also responsible for re-organizing products as patients shop and placing furniture back in its original place.
 <br/>
 <br/>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 You must have excellent written and verbal communication skills, as you will interact daily with patients of the practice. You should also be proficient in office software, as you will need to enter information on payments and electronic patient records system. You must also be able to take direction and work independently. Organizational and multitasking skills are essential in this role. Training will be provided to enhance existing skills and knowledge base.
 <br/>
 <br/>
 A passion for the aesthetic industry is a must! Product and service knowledge is the key to success in this role. Knowing your stuff and being able to answer questions, educate patients and make recommendations happens frequently, both on the phone, in-office and via email.
 <br/>
 <br/>
 <strong>
  Skin Pharm Employee Benefits
  <br/>
  <br/>
 </strong>
 At the heart of our team is a commitment to your well-being, growth and happiness. Here&rsquo;s how we make it happen:
 <br/>
 <br/>
 <ul>
  <li>
   A competitive base salary + performance-based bonus potential &ndash; Your hard work deserves to be recognized.
  </li>
  <li>
   Wellness stipend &ndash; Because taking care of you matters to us.
  </li>
  <li>
   401(k) with company matching &ndash; We&rsquo;re investing in your future, together.
  </li>
  <li>
   Paid time off, including paid holidays and sick time &ndash; Recharge, explore or simply unwind as you need.
  </li>
  <li>
   Health, vision and dental insurance &ndash; For your peace of mind.
  </li>
  <li>
   Employee product + treatment perks &ndash; We want you to enjoy the amazing experience you help create.
  </li>
  <li>
   Paid parental leave - For those special days with your new family member.
   <br/>
   <br/>
  </li>
 </ul>
 Be part of a culture that puts you first, supports your wellness, encourages collaboration and celebrates each team member&rsquo;s unique journey.
 <br/>
 <br/>
 <em>
  Skin Pharm is committed to diversity and to a policy of equal employment opportunity and non-discrimination. We do not discriminate on the basis of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected by applicable law.
 </em>
</div>


Client Coordinator

AccuFile, Inc

<div><p>Our client, a leading global medical device company, is looking for a skilled and detailed oriented team member to manage the creation, organization, storage, and retrieval of physical and electronic records. Key duties include maintaining filing systems, processing public record requests, ensuring compliance with Record and Information Management policies, training staff in record-keeping procedures, and performing data entry and clerical tasks. This role requires strong attention to detail, organizational skills, knowledge of relevant laws, and the ability to maintain confidentiality and provide excellent customer service.</p><p><b>
Responsibilities</b></p><p><b>
Record Management:</b></p><ul><li>facilitate the physical transfer of physical records weighing approximately 50 pounds each</li><li>lead onsite scanning initiative as well as offsite scanning vendor intake and transfer</li><li>Organize, maintain, and update both physical and electronic records, including filing, scanning, and archiving.</li><li>Records Requests:</li><li>Route incoming record requests to the appropriate Record Coordinator in a timely and complete manner.</li><li>Assist with eDiscovery, Legal, and Human Resources record requests confidentially utilizing the proper channels for escalation</li></ul><p><b>
Compliance:</b></p><ul><li>Advise departments on RIMS-5 standard on minimum content description of physical content and assist in proper description and protocols for electronic record storage.</li><li>Assist Records Coordinators with understanding retention requirements to Johnson &amp; Johnson's Enterprise Retention Schedule and make disposition recommendations when content has met its record obligation.</li></ul><p>
 <b>Training &amp; Support:</b></p><ul><li>Assist in the training of records management software (FileBridge) for Record Custodians</li><li>Assist in the training of Record Coordinators to applicable Worldwide Records and Information Management and Medical Devices Records and Information policies and procedures as well as industry best practices</li><li>Data Entry &amp; Clerical Tasks:</li><li>Perform data entry, maintain databases, and handle general office support duties.</li><li>Assist with ongoing Quality Systems initiatives when asked</li></ul><p><b>
 Report Generation:</b></p><ul><li>Familiarity with creating reports in Excel is helpful</li><li>Be able to run inventory reports from offsite systems such as FileBridge or Iron Mountain Connect</li><li>System Administration:</li><li>Assist in the design and deployment of new or ongoing electronic document management systems (EDMS), including user management and security.</li></ul><p></p><ul><li><br>
Organization &amp; Detail-Oriented: Ability to maintain complex filing systems and ensure data accuracy.</li><li>Computer Proficiency: Skills in data entry, retrieval, and managing electronic documents and databases.</li><li>Communication: Strong written and verbal communication skills to interact with the public, employees, and other departments.</li><li>Confidentiality: Discretion in handling sensitive and confidential information.</li><li>Legal Knowledge: Understanding of records management laws, regulations, and policies.</li><li>Problem-Solving: Ability to analyze situations and take appropriate action in response to record-related inquiries and requests.</li><li>Preferred prior experience handling medical records.</li></ul></div>

Onsite Records Coordinator / Specialist (North of Boston) (2)

The General Hospital Corporation

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level).
<br>
<br>
Essential Functions-Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries and schedule appointments. Process patient billing forms and scan documents to patient medical record/LMR.
<br>
<ul><li>Acts as &quot;Super User&quot; for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
</li><li>Provides functional guidance to Office and Practice Assistants.
</li><li>In conjunction with Supervisor oversees daily activities of practice staff.
</li><li>May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Experience<br>
office experience 3-5 years required</p><p></p><div>
Previous experience in Surgical scheduling, FMLA paperwork, prior authorization required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong technology and MS Office skills &ndash; Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.</li><li>Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.</li><li>Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.</li><li>Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.</li><li>Managing one's own time and the time of others.</li><li>Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.</li><li>Ability to proofread and edit written documents.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p>
Starting rate for this position is $22hr for experienced candidates</p><p></p><p>
Full time<br>
3 days onsite, 2 days remote after 90 days of training<br>
Monday-Friday<br>
8:30am to 5pm</p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Hybrid<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
32 Fruit Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$19.37 - $27.71/Hourly<p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Patient Service Coordinator III

The Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary<br>
<br>
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Actual job duties may vary by Department.<br>
<br>
Does this position require Patient Care?<br>
<br>
No<br>
<br>
Essential Functions<br>
<ul><li>Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries, and schedule appointments. Process patient billing forms and scan documents to patient medical record/LMR.
</li><li>Acts as &quot;Super User&quot; for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
</li><li>Provides functional guidance to Office and Practice Assistants.
</li><li>In conjunction with Supervisor oversees daily activities of practice staff.
</li><li>May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. &lt;</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience office experience 3-5 years required Knowledge, Skills and Abilities - Strong technology and MS Office skills &ndash; Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. - Ability to proofread and edit written documents.<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><b>
Physical Requirements</b><ul><li>
Standing Occasionally (3-33%)
</li></ul><ul><li>Walking Occasionally (3-33%)
</li></ul><ul><li>Sitting Constantly (67-100%)
</li></ul><ul><li>Lifting Occasionally (3-33%) 20lbs - 35lbs
</li></ul><ul><li>Carrying Occasionally (3-33%) 20lbs - 35lbs
</li></ul><ul><li>Pushing Rarely (Less than 2%)
</li></ul><ul><li>Pulling Rarely (Less than 2%)
</li></ul><ul><li>Climbing Rarely (Less than 2%)
</li></ul><ul><li>Balancing Occasionally (3-33%)
</li></ul><ul><li>Stooping Occasionally (3-33%)
</li></ul><ul><li>Kneeling Rarely (Less than 2%)
</li></ul><ul><li>Crouching Rarely (Less than 2%)
</li></ul><ul><li>Crawling Rarely (Less than 2%)
</li></ul><ul><li>Reaching Occasionally (3-33%)
</li></ul><ul><li>Gross Manipulation (Handling) Constantly (67-100%)
</li></ul><ul><li>Fine Manipulation (Fingering) Frequently (34-66%)
</li></ul><ul><li>Feeling Constantly (67-100%)
</li></ul><ul><li>Foot Use Rarely (Less than 2%)
</li></ul><ul><li>Vision - Far Constantly (67-100%)
</li></ul><ul><li>Vision - Near Constantly (67-100%)
</li></ul><ul><li>Talking Constantly (67-100%)
</li></ul>Hearing Constantly (67-100%)<br>
<ul><li>
</li></ul><p></p><br>
<div><div><div><div><div><div><div><p><b>Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
123 Main Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$19.37 - $27.71/Hourly<p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Senior Practice Assistant

Massachusetts General Physicians Organization, Inc.

<div>Site: Massachusetts General Physicians Organization, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
MGH Voice Disorders Clinic<br>
<br>
Join a dynamic medical office team where you'll provide essential administrative support to physicians and patients, including surgical scheduling, billing, and coordinating care services. This role offers a meaningful opportunity to contribute to patient care while utilizing your skills in Epic, Patient Gateway, and medical office operations.<p></p><p><b><br>
Job Summary</b></p>
GENERAL SUMMARY/ OVERVIEW STATEMENT:
<br>
<br>
Under general supervision, provides a broad level of administrative support to physicians and patients. Performs a wide range of administrative tasks utilizing well established skills and experience to support a medical office, including surgical scheduling, prior authorizations, medical office coding and billing as well as coordinating patient services such as appointments, testing, and referrals.
<br>
<br>
PATIENT CARE RESPONSIBILITIES
<br>
<ul><li>Schedules patient office appointments; coordinating with others as appropriate. Provides information to physician as appropriate.
</li><li>Refers patients to appropriate hospital departments for registration, referral and financial services as needed.
</li><li>Obtains, provides and maintains medical records in support of patient visits, surgeries, billing and other needs.
</li><li>Maintains high level of knowledge and skill in the use of appropriate electronic systems to obtain and provide information. Monitors and uses systems to execute tasks including Epic and Patient Gateway for patient clinical information/messages. May serve as super user for these systems and may train staff on their use.
</li><li>Arranges and/or provides information and visit support to patients and their families, such as distributing maps, information regarding procedures and interpreter services.
</li><li>Prepares for patient visits by placing appointment and surgery reminder calls, organizing patient files and printing forms and ensuring physician and office is prepared to provide for patient visit or surgery.
</li><li>Completes all aspects of patient checks-in in a courteous manner. This includes updating computer systems with correct and complete information, obtaining referral information and payments and preparing billing materials. Coordinates with clinical staff to ensure smooth patient flow.
</li></ul>&middot; Completes procedures to check-out patients as they exit exam rooms, including scheduling appointments and testing &middot; Provides and coordinates office support to meet physician needs. This includes operating room schedules, maintaining files, dictation support, correspondence with physicians, patients and other offices or agencies
<br>
<br>
ADMINISTRATIVE RESPONSIBILITIES
<br>
<ul><li>Maintains physician&rsquo;s office to include calendar management, travel, office reception, mail processing, correspondence and reports and related responsibilities of a secretarial nature.
</li><li>Organizes materials and information for processing of invoices and reimbursements, updating and communicating on-call schedules and for use in presentations made at national meetings.
</li><li>Arranges for outside visitors, medical students, etc. as requested by physician.
</li><li>Cross covers other staff members, e.g. breaks, lunches, vacations, during variations in work flow as needed.
</li><li>Participates in periodic staff meetings or other departmental meetings.
</li><li>Perform/participate in special projects as may arise from time-to-time.
</li></ul><br>
SURGICAL SCHEDULING
<br>
<ul><li>Arranges patient surgeries by scheduling pre-surgery appointments and testing; reschedules as needed. Obtains all required authorizations and referrals in advance of surgery. Provides information to Admitting in a timely manner.
</li><li>Utilizes Epic OpTime to schedule surgeries electronically. Updates physician calendar to block surgery schedule. Communicates any special circumstances to the physician. Distributes surgical schedules.
</li><li>Organizes and forwards patient and procedure information for billing. Answers patient and billing office questions. Resolves any discrepancies.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
QUALIFICATIONS:</p><ul><li>High School Diploma or GED required.</li><li>Minimum of 3 to 5 years of secretarial experience. Experience in a healthcare setting helpful.</li></ul><p></p><p>
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:</p><ul><li>Exceptional computer skills (including word processing, database, electronic mail, internet, and spreadsheets) required. Knowledge of Epic and other systems at a level sufficient to perform job.</li><li>Good command of English language, including medical and scientific terminology.</li><li>Exceptional organizational skills and the flexibility to handle multiple tasks and deadline pressures.</li><li>Ability to work independently or in a team environment.</li></ul><p>
&middot; Excellent interpersonal and customer service skills; ability to solve problems. &middot; In-depth understanding of all pertinent medical insurances, managed care and patient financial services.</p><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
273 Charles Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$19.37 - $27.71/Hourly<p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1300 Massachusetts General Physicians Organization, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Sr. Clinic Practice Assistant

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