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office manager

Al Tamimi

<div>Role: Office Manager
Reporting Line: Director of Administration &amp; Head of Office
Requirements &amp; Personal Attributes:
Essential
<ul><li>At least 3 years&rsquo; management or senior administrator experience in a corporate or other significant legal/professional service provider.
</li><li>Demonstrated experience in planning creative solutions to handle or manage complex administrative issues
</li><li>Demonstrated IT skills, including working with document management systems.
</li><li>Strong interpersonal and communication skills, including impeccable oral and written communication skills.
</li><li>Outstanding skills in organisation, research, analysis, problem solving and time management.
</li><li>Demonstrated ability to work under pressure and meet deadlines
</li><li>Leadership skills and ability to work autonomously and as part of a team.
</li><li>High level observance of confidentiality, judgment and discretion.
</li><li>Fluent English
</li><li>Arabic desirable, not essential
</li></ul>Desirable
<ul><li>Previous experience in the Riyadh, KSA.
</li><li>Experience with the operational functions of HR, IT, Finance and Marketing and Finance processes in a professional firm
</li></ul>Primary Job Purpose:
Office Manager is responsible for all aspects of the office operations and to ensure they are run smoothly and efficiently. Working in close collaboration with the Head of Office and the Director of Administration, Office Manager serves as an administrative liaison between the Head Office and different internal and external stakeholders, while being responsible for monitoring, evaluating and implementing the Firm&rsquo;s strategic objectives and vision.
 
The role requires a business-minded, service-oriented professional who understands and will promote the office objectives, services, and will form fundamental part of the enhancement and innovative ideas of the current operations and procedures. The role is client and employee facing with the responsibility of dealing with clients (internal &amp; external), staff, suppliers and consultants.
 
The successful candidate must be a self-starter, creative problem solver and a team player who is collaborative, yet comfortable making decisions. Fluent in oral and written communication skills, service delivery oriented, proactive, with a &ldquo;can do&rdquo; attitude, are a few essential attributes. The ideal candidate also thrives on meeting challenges in a demanding environment.
Duties &amp; Responsibilities:
The Office Manager&rsquo;s core responsibilities include but are not limited to:
<ul><li>Overseeing and controlling the daily operations of the office, including managing and coordinating workstations, parking allocation, security access cards and general supplies for the office, such as stationery, kitchen provisions, and equipment needed for the office operational activities. (Administration)
</li><li>Preparing key messages and drafting communications to be shared with the office staff and different stakeholders. (All Business Services Units)
</li><li>Collaborating with the Head of Office (HOO) on making recommendations to changes in the procedures and services in order to increase efficiency and ensure continuous operational improvement. (All Business Services Units)
</li><li>Adhere to the company policy on a green and sustainable environment by reducing waste of paper, electricity, minimizing single use plastic, etc.
</li><li>Coordinating the office&rsquo;s day- to- day operational activities with the HOO and Director of Administration, acting as a liaison between vendors, clients, support and business functions when required. (Administration).
</li><li>Ensure all SLA&rsquo;s (Service Level Agreements) are compliant with Data Protection and saved in DMS (Epona).
</li><li>Managing Reception and Administration team shifts, to ensure adequate cover at all times and the provision of a consistent and excellent customer service. (Administration).
</li><li>Assisting in pre-event preparation with the Marketing Department, including managing booking, arranging travel, memberships and conference / seminar registrations, transport and accommodation in coordination with Travel Help Desk. (Marketing + Administration + HR)
</li><li>Assisting in administrative and training related matters during the Life Cycle of Employment for office staff in coordination with the HR Manager/Senior Manager in the office.
</li><li>Collaborates with the HOO to identify, prepare and make recommendations on Business Development opportunities. (Marketing)
</li><li>Supervising, training and monitoring the office Administration and Professional Service staff to ensure delivery of excellent customer service to internal and external clients. (Administration)
</li><li>Identifying and acting on opportunities to improve the efficient and correct use of IT available resources in the office and guiding staff to ensure the compliance with the firm&rsquo;s IT policies and best practice guides for the office (in coordination with the responsible IT heads). (IT)
</li><li>Deals with office maintenance requirements in coordination with the Facilities Manager. (Administration)
</li><li>Supports the HOO and Director of Administration with the budgeting process, ensuring that required operational resources are included in the office budget. (Administration &amp; Finance)
</li><li>Liaises with various departments and the HOO to ensure that time recording and billing deadlines for the office are met. (Finance)
</li><li>Ensures that all matter-related documents are filed on Document Management System.
</li><li>Prompting lawyers to consistently contribute to the Knowledge Bank.
</li><li>Supervising, managing and training Secretaries in coordination with the Secretarial Services Manager to ensure that resources are allocated to provide excellent and reliable sercretarial support to the Fee Earners. (Secretarial Services)
</li><li>In collaboration with the HOO monitors and manages compliance and regulatory issues and changes impacting the office operations and clients. (Group Compliance)
</li><li>Ensuring office staff are adhering to firm policies. (Group Compliance)
</li><li>Escalate any complaints, data breaches and instances of non-compliance with firm policies or procedures to the Chief Risk &amp; Compliance Officer. (Group Compliance)
</li><li>Ensuring all staff complete and submit the Annual Declaration for Compliance with firm policies. (Group Compliance)
</li><li>Maintain training records and ensure mandatory training completion by all office staff. (Group Compliance)
</li><li>Liaising with the Group Compliance department to review and provide office related information for the renewal of office insurance policies. (Group Compliance)
</li><li>Ensure onboarding documentation is collected for new vendors, including any required due diligence forms or contracts. (Group Compliance)
</li><li>Regularly updating the office information (license numbers and certificates) within the Group Compliance Client Information Request document. (Group Compliance).
</li><li>Collaborates with the Head of Office to coordinate Cross-Selling and Cross-Training meetings and trainings to support knowledge sharing between the lawyers and the office practices. (Marketing + Knowledge Management)
</li><li>Safeguards the safe box containing any office valuables
</li><li>Administers and processes all Petty Cash transactions within the parameters of the firm&rsquo;s Finance Department policies and procedures. Maintains the Petty Cash float. Prepares Reimbursement Claims on a weekly basis (when and where required). (Finance)
</li><li>Manage recruitment, onboarding, performance reviews, and staff engagement initiatives for secretarial and admin teams in coordination with HR BP (HR &amp; Recruitment).
</li><li>Oversee secretarial teams, ensure compliance with office KPIs, and coordinate administrative and financial responsibilities. (Operations &amp; Office Management)
</li><li>Assist in organizing internal staff events, client-facing events, and gifting activities to enhance engagement and client relations (Business Development &amp; Events).
</li><li>Actively being involved in the collections and taking the necessary actions to meet targets and improve office collection (Collections Management- Finance)
</li><li>Coordinate CSR events, encourage team participation, and manage volunteer programs and charity initiatives as outlined by the CSR Committee (CSR &amp; Community Engagement).
</li><li>Ensure adherence to sustainability policies and meet ISO audit requirements, including but not limited to First Aid and Fire Warden training (ISO Certification Compliance).
</li></ul>Relationships:
<ul><li>Director of Administration
</li><li>Head of Office
</li><li>Chief Operating Officer
</li><li>Business Services Chiefs
</li><li>Heads of Departments
</li><li>Fee Earners
</li><li>Internal Clients
</li><li>External Clients
</li><li>Business Services Support (Administration, HR, Finance, Marketing, Group Compliance, IT, Knowledge Management, Secretaries)
</li></ul>Diversity, Equity &amp; Inclusion:
Essential to our success as a Professional Organization is our ability to attract and retain the best talent from a diverse range of backgrounds. We are committed to a work environment where everyone can reach their potential and we have an inclusive culture which respects individual differences.
We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved.
 
Al Tamimi &amp; Company is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability.</div> <div id='job-id'>Job Id: gbUrQhKjY0Z2atFwV47WboI5ICOtxwBJHkX0DwgREEGbj+n98FInCDd2hoEekFRfEumnWB8If0P9jY/NM+SL2LRN5rTRhCD/lFClFU/3Z2XOTxupb5qZ1gzTAHW81AcY0dj8kFX0BSraWTAjDLmgw+LigHljvJ0FIKwtFk7Y4pe67NvOqvxxhBKNSfep</div>

Office Manager

Avamels Printing Solutions

<div>Avamels Printing Solutions, a trusted name in the printing and packaging industry, is seeking a professional and well-organized Office Manager to oversee daily administrative operations at our Riyadh office. If you are a proactive leader with a passion for efficiency and coordination, this role offers a rewarding opportunity to grow in a creative and fast-paced work environment.
<h3 class="jobSectionHeader">
 Key Responsibilities</h3>

 Supervise and coordinate all front-office and administrative activities 
 Manage office schedules, meetings, supplies, and equipment maintenance 
 Oversee reception, communication flow, and internal documentation 
 Assist in budgeting, expense tracking, and basic financial reporting 
 Support HR functions including onboarding, leave tracking, and staff coordination 
 Ensure compliance with health and safety standards in the workplace 
 Liaise with vendors, service providers, and external partners 
 Contribute to process improvements and workflow optimization
<h3 class="jobSectionHeader">
 Qualifications</h3>

 Bachelor&rsquo;s degree in Business Administration, Management, or a related field 
 Minimum 3 years of office management or administrative experience 
 Strong organizational and multitasking skills 
 Excellent written and verbal communication in English (Arabic is a plus) 
 Proficient in MS Office Suite and office management tools 
 Ability to lead with professionalism, discretion, and attention to detail 
 Based in Riyadh or willing to relocate

At Avamels Printing Solutions, we value precision, creativity, and teamwork. As our Office Manager in Riyadh, you will play a central role in ensuring smooth office operations and fostering a productive work environment. Join us to help drive our continued growth and customer satisfaction.</div> <div id='job-id'>Job Id: Bx54H7OdbwT+fDtSXdfCrRzOa3EPD6YeJ3XpHrpSinp1VJVPAmAjO7Ik23ZeJGfAX5Gn2tksFlZ4wMO82poPQbh+LtBjCpzhzRqP</div>

Al Tamimi & Company

<div>
 
 
 Role:
 
 Office Manager
 
 
 
 
 
 
 Reporting Line:
 
 Director of Administration &amp; Head of Office
 
 
 
 
 
 
 Requirements &amp; Personal Attributes:
 
 
 
 
 
 
 
 Essential
 
 
 <ul>
 <li>
 At least 3 years&rsquo; management or senior administrator experience in a corporate or other significant legal/professional service provider.
 </li>
 <li>
 Demonstrated experience in planning creative solutions to handle or manage complex administrative issues
 </li>
 <li>
 Demonstrated IT skills, including working with document management systems.
 </li>
 <li>
 Strong interpersonal and communication skills, including impeccable oral and written communication skills.
 </li>
 <li>
 Outstanding skills in organisation, research, analysis, problem solving and time management.
 </li>
 <li>
 Demonstrated ability to work under pressure and meet deadlines
 </li>
 <li>
 Leadership skills and ability to work autonomously and as part of a team.
 </li>
 <li>
 High level observance of confidentiality, judgment and discretion.
 </li>
 <li>
 Fluent English
 </li>
 <li>
 Arabic desirable, not essential
 </li>
 </ul>
 
 
 
 
 
 Desirable
 
 
 <ul>
 <li>
 Previous experience in the Riyadh, KSA.
 </li>
 <li>
 Experience with the operational functions of HR, IT, Finance and Marketing and Finance processes in a professional firm
 </li>
 </ul>
 
 
 
 
 
 Primary Job Purpose:
 
 
 
 
 
 
 Office Manager is responsible for all aspects of the office operations and to ensure they are run smoothly and efficiently. Working in close collaboration with the Head of Office and the Director of Administration, Office Manager serves as an administrative liaison between the Head Office and different internal and external stakeholders, while being responsible for monitoring, evaluating and implementing the Firm&rsquo;s strategic objectives and vision.
 
 
 The role requires a business-minded, service-oriented professional who understands and will promote the office objectives, services, and will form fundamental part of the enhancement and innovative ideas of the current operations and procedures. The role is client and employee facing with the responsibility of dealing with clients (internal &amp; external), staff, suppliers and consultants.
 
 
 The successful candidate must be a self-starter, creative problem solver and a team player who is collaborative, yet comfortable making decisions. Fluent in oral and written communication skills, service delivery oriented, proactive, with a &ldquo;can do&rdquo; attitude, are a few essential attributes. The ideal candidate also thrives on meeting challenges in a demanding environment.
 
 
 
 
 
 
 Duties &amp; Responsibilities:
 
 
 
 
 
 
 
 The Office Manager&rsquo;s core responsibilities include but are not limited to:
 
 
 <ul>
 <li>
 Overseeing and controlling the daily operations of the office, including managing and coordinating workstations, parking allocation, security access cards and general supplies for the office, such as stationery, kitchen provisions, and equipment needed for the office operational activities. (Administration)
 </li>
 <li>
 Preparing key messages and drafting communications to be shared with the office staff and different stakeholders. (All Business Services Units)
 </li>
 <li>
 Collaborating with the Head of Office (HOO) on making recommendations to changes in the procedures and services in order to increase efficiency and ensure continuous operational improvement. (All Business Services Units)
 </li>
 <li>
 Adhere to the company policy on a green and sustainable environment by reducing waste of paper, electricity, minimizing single use plastic, etc.
 </li>
 <li>
 Coordinating the office&rsquo;s day- to- day operational activities with the HOO and Director of Administration, acting as a liaison between vendors, clients, support and business functions when required. (Administration).
 </li>
 <li>
 Ensure all SLA&rsquo;s (Service Level Agreements) are compliant with Data Protection and saved in DMS (Epona).
 </li>
 <li>
 Managing Reception and Administration team shifts, to ensure adequate cover at all times and the provision of a consistent and excellent customer service. (Administration).
 </li>
 <li>
 Assisting in pre-event preparation with the Marketing Department, including managing booking, arranging travel, memberships and conference / seminar registrations, transport and accommodation in coordination with Travel Help Desk. (Marketing + Administration + HR)
 </li>
 <li>
 Assisting in administrative and training related matters during the Life Cycle of Employment for office staff in coordination with the HR Manager/Senior Manager in the office.
 </li>
 <li>
 Collaborates with the HOO to identify, prepare and make recommendations on Business Development opportunities. (Marketing)
 </li>
 <li>
 Supervising, training and monitoring the office Administration and Professional Service staff to ensure delivery of excellent customer service to internal and external clients. (Administration)
 </li>
 <li>
 Identifying and acting on opportunities to improve the efficient and correct use of IT available resources in the office and guiding staff to ensure the compliance with the firm&rsquo;s IT policies and best practice guides for the office (in coordination with the responsible IT heads). (IT)
 </li>
 <li>
 Deals with office maintenance requirements in coordination with the Facilities Manager. (Administration)
 </li>
 <li>
 Supports the HOO and Director of Administration with the budgeting process, ensuring that required operational resources are included in the office budget. (Administration &amp; Finance)
 </li>
 <li>
 Liaises with various departments and the HOO to ensure that time recording and billing deadlines for the office are met. (Finance)
 </li>
 <li>
 Ensures that all matter-related documents are filed on Document Management System.
 </li>
 <li>
 Prompting lawyers to consistently contribute to the Knowledge Bank.
 </li>
 <li>
 Supervising, managing and training Secretaries in coordination with the Secretarial Services Manager to ensure that resources are allocated to provide excellent and reliable sercretarial support to the Fee Earners. (Secretarial Services)
 </li>
 <li>
 In collaboration with the HOO monitors and manages compliance and regulatory issues and changes impacting the office operations and clients. (Group Compliance)
 </li>
 <li>
 Ensuring office staff are adhering to firm policies. (Group Compliance)
 </li>
 <li>
 Escalate any complaints, data breaches and instances of non-compliance with firm policies or procedures to the Chief Risk &amp; Compliance Officer. (Group Compliance)
 </li>
 <li>
 Ensuring all staff complete and submit the Annual Declaration for Compliance with firm policies. (Group Compliance)
 </li>
 <li>
 Maintain training records and ensure mandatory training completion by all office staff. (Group Compliance)
 </li>
 <li>
 Liaising with the Group Compliance department to review and provide office related information for the renewal of office insurance policies. (Group Compliance)
 </li>
 <li>
 Ensure onboarding documentation is collected for new vendors, including any required due diligence forms or contracts. (Group Compliance)
 </li>
 <li>
 Regularly updating the office information (license numbers and certificates) within the Group Compliance Client Information Request document. (Group Compliance).
 </li>
 <li>
 Collaborates with the Head of Office to coordinate Cross-Selling and Cross-Training meetings and trainings to support knowledge sharing between the lawyers and the office practices. (Marketing + Knowledge Management)
 </li>
 <li>
 Safeguards the safe box containing any office valuables
 </li>
 <li>
 Administers and processes all Petty Cash transactions within the parameters of the firm&rsquo;s Finance Department policies and procedures. Maintains the Petty Cash float. Prepares Reimbursement Claims on a weekly basis (when and where required). (Finance)
 </li>
 <li>
 Manage recruitment, onboarding, performance reviews, and staff engagement initiatives for secretarial and admin teams in coordination with HR BP (HR &amp; Recruitment).
 </li>
 <li>
 Oversee secretarial teams, ensure compliance with office KPIs, and coordinate administrative and financial responsibilities. (Operations &amp; Office Management)
 </li>
 <li>
 Assist in organizing internal staff events, client-facing events, and gifting activities to enhance engagement and client relations (Business Development &amp; Events).
 </li>
 <li>
 Actively being involved in the collections and taking the necessary actions to meet targets and improve office collection (Collections Management- Finance)
 </li>
 <li>
 Coordinate CSR events, encourage team participation, and manage volunteer programs and charity initiatives as outlined by the CSR Committee (CSR &amp; Community Engagement).
 </li>
 <li>
 Ensure adherence to sustainability policies and meet ISO audit requirements, including but not limited to First Aid and Fire Warden training (ISO Certification Compliance).
 </li>
 </ul>
 
 
 
 
 
 Relationships:
 
 
 
 
 
 <ul>
 <li>
 Director of Administration
 </li>
 <li>
 Head of Office
 </li>
 <li>
 Chief Operating Officer
 </li>
 <li>
 Business Services Chiefs
 </li>
 <li>
 Heads of Departments
 </li>
 <li>
 Fee Earners
 </li>
 <li>
 Internal Clients
 </li>
 <li>
 External Clients
 </li>
 <li>
 Business Services Support (Administration, HR, Finance, Marketing, Group Compliance, IT, Knowledge Management, Secretaries)
 </li>
 </ul>
 
 
 
 
 
 Diversity, Equity &amp; Inclusion:
 
 
 
 
 
 
 Essential to our success as a Professional Organization is our ability to attract and retain the best talent from a diverse range of backgrounds. We are committed to a work environment where everyone can reach their potential and we have an inclusive culture which respects individual differences.
 
 
 We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved.
 
 
 Al Tamimi &amp; Company is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability.
 
</div>
 <div id='job-id'>Job Id: xgloGYDtQ+L8QOjmmM9bfszuj40/5hrklDXh9xjOxGH4RRNiFqLeQNiKGynLPhWPF6+xn/6lPga186bQGKPTi7Z0+XiUbT2Bi2LaMqdkRlbKUn+xGdKqDDWdFYhV6JwqWsipL4ZMX5t5b7oJOoA+Wib9TFQa7Ol08M+tghqX0grgBz0ldroMOT6trVPlOIr+UB9E0ThexK0sHzzINMGiYqCtryz4IYDyj4Yx</div>

Job Overview PSC is seeking an experienced GM Office Manager to lead the efficient operations of our Riyadh, Saudi Arabia office. The ideal candidate will be a highly capable and results-oriented individual with strong administrative, organisational, and interpersonal skills. Reporting directly to the General Manager, the GM Office Manager will play a pivotal role in ensuring the smooth functioning of the office environment, supporting the team, and maintaining the company's high standards of professionalism. Responsibilities * Oversee all day-to-day office operations, including facilities management, procurement, and maintenance * Manage office budget and ensure compliance with company policies and procedures * Supervise and provide guidance to administrative staff, ensuring efficient workflow and high-quality output * Liaise with external vendors and service providers to arrange contractual services, such as cleaning, security, and refreshments * Maintain inventory of office supplies, equipment, and assets * Plan and coordinate office renovations, relocations, and other facility-related projects * Implement and maintain office safety protocols and ensure compliance with relevant regulations * Provide exceptional customer service to visitors, clients, and colleagues * Assist with the organisation of business travel, meetings, and events * Perform other duties and responsibilities as assigned by the General Manager Qualifications * Advanced Diploma or Bachelor's Degree in Business Administration, Office Management, or a related field * Minimum of 3 years of experience in a similar role as a GM Office Manager or Senior Office Manager * Exceptional organisational, planning, and time management skills * Strong leadership and interpersonal skills, with the ability to motivate and manage a team * Proficiency in Microsoft Office Suite and other relevant office software * Excellent analytical and problem-solving abilities * Fluency in English and Arabic &nbsp;

GM Office Manager

<div>
 
 Job Overview
 
 
 
 PSC is seeking an experienced GM Office Manager to lead the efficient operations of our Riyadh, Saudi Arabia office. The ideal candidate will be a highly capable and results-oriented individual with strong administrative, organisational, and interpersonal skills.
 
 
 Reporting directly to the General Manager, the GM Office Manager will play a pivotal role in ensuring the smooth functioning of the office environment, supporting the team, and maintaining the company's high standards of professionalism.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Oversee all day-to-day office operations, including facilities management, procurement, and maintenance
 </li>
 <li>
 Manage office budget and ensure compliance with company policies and procedures
 </li>
 <li>
 Supervise and provide guidance to administrative staff, ensuring efficient workflow and high-quality output
 </li>
 <li>
 Liaise with external vendors and service providers to arrange contractual services, such as cleaning, security, and refreshments
 </li>
 <li>
 Maintain inventory of office supplies, equipment, and assets
 </li>
 <li>
 Plan and coordinate office renovations, relocations, and other facility-related projects
 </li>
 <li>
 Implement and maintain office safety protocols and ensure compliance with relevant regulations
 </li>
 <li>
 Provide exceptional customer service to visitors, clients, and colleagues
 </li>
 <li>
 Assist with the organisation of business travel, meetings, and events
 </li>
 <li>
 Perform other duties and responsibilities as assigned by the General Manager
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Advanced Diploma or Bachelor's Degree in Business Administration, Office Management, or a related field
 </li>
 <li>
 Minimum of 3 years of experience in a similar role as a GM Office Manager or Senior Office Manager
 </li>
 <li>
 Exceptional organisational, planning, and time management skills
 </li>
 <li>
 Strong leadership and interpersonal skills, with the ability to motivate and manage a team
 </li>
 <li>
 Proficiency in Microsoft Office Suite and other relevant office software
 </li>
 <li>
 Excellent analytical and problem-solving abilities
 </li>
 <li>
 Fluency in English and Arabic
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: AqEfJER7KYX3Z7qoY2iv6+w6z1zsSie5+n+lmJ9qnDta089n+FmmXWzcx+rHi9piOjS5TVLoDCBUlz/a0cxDr0MUyKItPAkRiA==</div>

ABC Center

<div>POSITION OVERVIEW:
We are seeking a highly organized and proactive Admin &amp; Office Manager to support daily office operations at our Riyadh office. The ideal candidate will be responsible for managing administrative tasks, ensuring smooth office functioning, and supporting internal teams with various coordination and logistical duties. This role is suitable for a motivated individual looking to grow within a dynamic and professional environment.
KEY RESPONSIILITIES:<ul>
<li>Manage daily correspondence (emails, letters, couriers, etc...)</li>
<li>Handle document filing, printing, scanning, and archiving</li>
<li>Maintain inventory of office supplies and place orders as needed</li>
<li>Oversee day-to-day office operations to ensure a clean and organized environment</li>
<li>Coordinate with maintenance, IT, and other service providers when needed</li>
<li>Track office asset usage and manage logistics of office equipment</li>
<li>Support HR and Finance teams with administrative tasks and documentation</li>
<li>Assist in scheduling internal meetings and preparing meeting rooms</li>
<li>Organize company events, workshops, and staff gatherings</li>
<li>Support onboarding of new employees in Riyadh (workspace setup, orientation logistics)</li>
<li>Coordinate travel arrangements for Riyadh-based staff (flights, hotels, transport)</li>
</ul>Requirements
REQUIREMENTS:<ul>
<li>A Saudi Nationality is a must</li>
<li>Diploma or Bachelor&rsquo;s degree in Business Administration, Office Management, or a related field</li>
<li>Experience: 0&ndash;2 years in a similar administrative or office coordination role</li>
<li>Languages: Proficiency in Arabic and English (spoken and written)</li>
</ul>COMPETENCIES:<ul>
<li>Strong organizational and multitasking abilities</li>
<li>Excellent communication and interpersonal skills</li>
<li>Email Writing Proficiency</li>
<li>Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li>
<li>Detail-oriented with a proactive attitude</li>
<li>Professional appearance</li>
<li>Attention to detail and a willingness to improve.</li></ul></div> <div id='job-id'>Job Id: DL3TbFHiftBhbgoGg9LBM/J3mq+FNe5rozBraELz43ghLmJF9bLI/N6KjL2ZhJGkDrCAiXXFAGG6YY7fsmQaAf//fw==</div>

Admin & Office Manager

BAAN Holding | بان القابضة

Job Title: Hotel Front Office ManagerCompany: BAAN Holding | بان القابضةJob Type: Full-timeLocation:&nbsp;Riyadh&nbsp;BAAN Holding Group, formerly known as Al Hokair Group, was established in 1978 and boasts a legacy spanning over five decades. As one of the pioneers in the hospitality and entertainment sectors across Saudi Arabia and the Arab world, BAAN Holding continues to expand its investments, starting with its notable ventures into catering.&nbsp;At BAAN Holding, we are committed to delivering innovative and diverse solutions in entertainment, hospitality, catering, and investment sectors. We prioritize quality and sustainability in every project we undertake, aiming to provide exceptional experiences for our customers while driving sustainable growth through innovative service models. &nbsp;Job Overview: &nbsp;The Hotel Front Office Manager is responsible for overseeing the front office operations, ensuring exceptional guest service and satisfaction. This role includes managing the front desk team, coordinating guest services, and implementing procedures to enhance operational efficiency and guest experience.&nbsp;Key Responsibilities: &nbsp;Front Office Operations:<ul><li>Manage daily front office operations, including check-in/check-out processes, reservations, and guest inquiries.</li><li>Ensure smooth and efficient front desk operations while maintaining high standards of guest service.</li><li>Develop and implement standard operating procedures (SOPs) for front office operations.</li></ul>Guest Services:<ul><li>Foster a welcoming atmosphere and ensure that guests receive prompt and courteous service.</li><li>Address guest complaints and feedback effectively, ensuring resolution and satisfaction.</li><li>Organize and oversee concierge services, providing guests with information on local attractions and services.</li></ul>Staff Management:<ul><li>Train, and supervise front office staff, ensuring high performance and professional development.</li><li>Conduct regular performance evaluations and provide ongoing coaching and support.</li><li>Schedule staff shifts and ensure adequate coverage during peak times.</li></ul>Reservations Management:<ul><li>Manage reservations and room inventory to optimize occupancy rates.</li><li>Collaborate with sales and marketing teams to develop pricing strategies and promotional offers.</li><li>Analyze booking patterns to forecast demand and adjust strategies accordingly.</li></ul>Reporting and Analysis:<ul><li>Prepare reports on front office performance, guest satisfaction, and occupancy trends.</li><li>Analyze data to identify areas for improvement and implement necessary changes.</li><li>Maintain accurate records of guest feedback and implement action plans for improvement.</li></ul>Collaboration:<ul><li>Work closely with other departments, such as housekeeping and maintenance, to ensure seamless guest experiences.</li><li>Coordinate special events and group bookings, ensuring all guest needs are met.</li></ul>Training and Development:<ul><li>Develop training programs for new front office staff to enhance service quality.</li><li>Conduct ongoing training sessions on customer service, software usage, and hotel policies.</li></ul>Technology Management:<ul><li>Oversee the operation of front office technology systems, including property management systems (PMS).</li><li>Ensure staff are trained on new technology and assist with troubleshooting as needed.</li></ul>Budget Management:<ul><li>Analyze labor and supply costs to maximize efficiency without compromising quality.</li></ul>&nbsp;Qualifications:&nbsp;<ul><li>Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li><li>Minimum of 7 years of experience in front office operations within the hospitality industry, with at least 5 years in a supervisory or management role.</li><li>Knowledge of hospitality industry trends and best practices.</li><li>Excellent leadership, interpersonal and communication skills</li><li>Commitment to delivering a high level of customer service</li><li>Ability to find creative solutions with proven problem-solving capabilities offering support where required</li><li>Personal integrity, with the ability to work in an environment that demands excellence, time and energy</li></ul>&nbsp;Thank you for your interest in joining BAAN Holding&nbsp;family. We look forward to reviewing your application.

Hotel Front Office Manager

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