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office manager

THE PALAVRA RESORT W.L.L

Position Summary:The Front Office Manager is responsible for overseeing all front desk operations, ensuring exceptional guest service, and maintaining efficient coordination among front office staff. The role focuses on guest satisfaction, staff supervision, financial performance, and operational excellence in line with the property&rsquo;s service standards and policies.Key Responsibilities:Guest Service &amp; Operations<ul><li>Supervise and manage the daily operations of the Front Office, including reception, guest services, concierge, and reservations (as applicable).</li><li>Ensure smooth check-in/check-out processes, room assignments, and guest inquiries are handled efficiently and courteously.</li><li>Anticipate guest needs and resolve any issues or complaints promptly and professionally.</li><li>Maintain a visible presence in the lobby to engage with guests and ensure a warm, welcoming atmosphere.</li><li>Coordinate with other departments (Housekeeping, Maintenance, F&amp;B, etc.) to ensure seamless guest experiences.</li><li>Oversee VIP arrivals, departures, and special arrangements.</li></ul>Team Management<ul><li>Recruit, train, schedule, and evaluate front office staff to ensure consistent high performance and adherence to service standards.</li><li>Motivate the team to achieve departmental goals and maintain a positive, professional work environment.</li><li>Conduct regular briefings and meetings to communicate updates, guest feedback, and operational priorities.</li></ul>Financial &amp; Administrative Responsibilities<ul><li>Manage the Front Office budget, ensuring cost control and optimal resource allocation.</li><li>Oversee room revenue, occupancy reports, and night audit operations.</li><li>Ensure accurate billing, cashiering, and financial transactions in accordance with accounting procedures.</li><li>Prepare reports on departmental performance, including occupancy rates, guest satisfaction, and staff productivity.</li></ul>Policies &amp; Standards<ul><li>Implement and enforce hotel policies, procedures, and brand standards across all front office functions.</li><li>Monitor and maintain cleanliness, organization, and professional appearance of the front desk and lobby areas.</li><li>Ensure data privacy, guest confidentiality, and security protocols are upheld at all times.</li><li>Handle lost and found procedures in compliance with hotel policy</li></ul>Job Type: Full-time

Front Office Manager

Hilton

<div>
 An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.
 
 
 
 What will I be doing?
 
 
 
 As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
 </li>
 <li>
 Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
 </li>
 <li>
 Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
 </li>
 <li>
 Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
 </li>
 <li>
 Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
 </li>
 <li>
 Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
 </li>
 <li>
 Maintain good communication and working relationships with all hotel departments
 </li>
 <li>
 Monitor staffing levels to meet cover business demands
 </li>
 <li>
 Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
 </li>
 <li>
 Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
 </li>
 <li>
 Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous supervisory experience in Front Office within the hotel/leisure/retail
 </li>
 <li>
 High level of IT proficiency
 </li>
 <li>
 High level of commercial awareness and sales capabilities
 </li>
 <li>
 Excellent leadership, interpersonal and communication skills
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a variety of work situations
 </li>
 <li>
 Ability to work on your own and as part of a team
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Bahrain
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Assistant Front Office Manager

<div>Assistant Front Office Manager
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. 
 
 
What will I be doing? 
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul>
<li>Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards</li>
<li>Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li>
<li>Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li>
<li>Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li>
<li>Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures</li>
<li>Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li>
<li>Maintain good communication and working relationships with all hotel departments</li>
<li>Monitor staffing levels to meet cover business demands</li>
<li>Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes</li>
<li>Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures</li>
<li>Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li></ul>
What are we looking for? 
Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous supervisory experience in Front Office within the hotel/leisure/retail</li>
<li>High level of IT proficiency</li>
<li>High level of commercial awareness and sales capabilities</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of work situations</li>
<li>Ability to work on your own and as part of a team</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Petiole Foods

We are currently in need for Admin ManagerJob Description:<ul><li>Oversee the workflow in all department in the office</li><li>Provide support to employees in various requirements</li><li>Supervise inventory and ordering of office and outlet supplies as per schedule.</li><li>Consolidate, submit, and reconcile records of purchases and other expenses of the outlets with accounting records</li><li>Manage logistic requirements of international orders</li><li>Organize and manage employees and company documents as per government requirements.</li><li>Supervise the accounts department</li><li>Promptly answers the inquiry of staff and other stakeholders.</li><li>Perform varieties of administrative and clerical tasks to support the operation</li><li>Assisting in daily office needs and managing our company&rsquo;s operation and administrative activities</li></ul>Qualifications:<ul><li>Should have background in accounts, logistics, Stocks management and HR</li><li>Well knowledgeable in costing, POS softwares and inventory softwares</li><li>Wide experience in restaurant operations</li><li>Analytical, flexible, resourceful and a self starter</li><li>Knowledge in restaurant operation report, systems and procedures and can resolve issues</li></ul>If interested, please submit your most updated CV to the email indicated on this postJob Type: Full-timeApplication Question(s):<ul><li>Are you currently in Bahrain?</li></ul>Experience:<ul><li>same responsibilities: 2 years (Required)</li><li>managing POS software: 2 years (Required)</li><li>managing inventory softwares: 1 year (Required)</li></ul>

Admin Manager

ACE Education Bahrain

Job Description: Admin OfficerCompany: ACE Web Services WLL Location: On-site, Al Hidd, Kingdom of Bahrain Job Type: Full-time Salary: BHD 100 - BHD 150 per monthJob Summary:We are seeking a highly organized and proactive Admin Officer to manage the day-to-day administrative operations of our office in Bahrain. The ideal candidate will ensure efficient office functioning, support various departments, and contribute to a productive work environment. This role is crucial for maintaining smooth administrative processes within our Bahrain office.Key Responsibilities:<ul><li>Oversee general office administration, including managing supplies, equipment, and facility maintenance to ensure a conducive working environment.</li><li>Manage office hygiene and cleanliness, coordinating with cleaning staff and ensuring all common areas are well-maintained.</li><li>Handle petty cash, including accurate record-keeping, disbursements, and reconciliation, adhering to company financial policies.</li><li>Manage and maintain office inventories, tracking assets, supplies, and equipment, and initiating procurement when necessary.</li><li>Coordinate meetings and appointments, including scheduling, preparing meeting rooms, and circulating minutes as required.</li><li>Handle incoming and outgoing correspondence, including emails, calls, and physical mail, directing them to the appropriate personnel.</li><li>Provide administrative support to various departments and team members as needed.</li><li>Maintain organized filing systems (both physical and digital) for important documents and records.</li><li>Assist with basic HR administrative tasks, such as maintaining employee records or assisting with onboarding logistics.</li><li>Support the implementation of office policies and procedures to ensure operational efficiency.</li></ul>Required Qualifications and Skills:<ul><li>Must be a Bahraini national. No visa sponsorship will be provided for this position.</li><li>Prior experience in an administrative or office management role is mandatory.</li><li>Strong organizational and time-management skills.</li><li>Excellent verbal and written communication skills.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook).</li><li>Ability to handle multiple tasks simultaneously and prioritize effectively.</li><li>High level of attention to detail and accuracy.</li><li>Ability to work independently and as part of a team.</li></ul>Working Schedule:<ul><li>Working Days: Saturday - Thursday</li><li>Off Day: Friday</li><li>Working Hours: 10:00 AM - 7:00 PM</li></ul>To Apply: Interested candidates who meet the above criteria are encouraged to submit their resume and a cover letter detailing their relevant experience.Job Type: Full-timePay: BD100.000 - BD150.000 per month

Admin Officer

Silver Steps Management

Admin ReceptionistWe are seeking a professional, organized, and proactive Admin Receptionist to join our team. In this key front-office role, you will serve as the first point of contact for visitors and callers, while also providing vital administrative and clerical support to ensure smooth and efficient daily operations. The ideal candidate will demonstrate excellent communication skills, attention to detail, and a commitment to maintaining a welcoming and professional environment.Main Duties:<ul><li>Greet and assist visitors and clients in a courteous and professional manner.</li><li>Answer, screen, and direct incoming calls and handle inquiries efficiently.</li><li>Manage appointment scheduling, meeting coordination, and calendar updates.</li><li>Maintain and organize office files, correspondence, and documentation (electronic and paper).</li><li>Support daily administrative tasks including data entry, filing, and report preparation.</li><li>Monitor office supplies and coordinate with vendors to ensure timely replenishment.</li><li>Assist management in organizing meetings, internal communications, and office activities.</li><li>Ensure the reception area and office remain tidy, organized, and presentable at all times.</li></ul>Qualifications:<ul><li>Minimum 2 years of experience in an administrative or receptionist role (preferred).</li><li>Strong written and verbal communication skills in English; additional languages are an advantage.</li><li>Excellent organizational and multitasking abilities with attention to detail.</li><li>Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).</li><li>Professional appearance, positive attitude, and commitment to confidentiality.</li></ul>Job Type: Full-timeExperience: Admin / Receptionist: 2 years (Preferred)Job Type: Full-timeExperience:<ul><li>Admin/Receptionist: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul>

Office Admin/Receptionist

GNJ Group

&middot; Manage and maintain executive's schedules.&middot; Make travel arrangements for executive.&middot; Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.&middot; Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.&middot; Answer phone calls and direct calls to appropriate parties or take messages.&middot; Prepare responses to correspondence containing routine inquiries.&middot; Open, sort, and distribute incoming correspondence, including faxes and email.&middot; Greet visitors and determine whether they should be given access to specific individuals.&middot; Prepare agendas and make arrangements, such as coordinating for committee, board, and other meetings.&middot; Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.&middot; Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.&middot; File and retrieve corporate documents, records, and reports.&middot; Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.&middot; Provide clerical support to other departments.&middot; Attend meetings to record minutes.&middot; Interpret administrative and operating policies and procedures for employees.&middot; Set up and oversee administrative policies and procedures for offices or organizations.&middot; Meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors.&middot; Compile, transcribe, and distribute minutes of meetings.&middot; Attending business trips&middot; Following managing director instructions&middot; Recording meeting minutes and following up with concern departments for updatesJob Type: Full-timePay: BD550.000 - BD700.000 per month

Executive Secretary - سكرتيرة تنفيذية (Bahraini Nationals Only)

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Front Office Manager

Assistant Front Office Manager

Assistant Front Office Manager

Admin Manager

Admin Officer

Office Admin/Receptionist

Executive Secretary - سكرتيرة تنفيذية (Bahraini Nationals Only)