office rep

Banner Health

<div>Primary City/State:
Phoenix, Arizona
Department Name:
Ahwatukee-Urg Care
Work Shift:
Varied
Job Category:
Administrative Services
Great careers start with great training. The people of Banner Health are focused on delivering excellent care to our patients. In return, we are committed to excellence in personal development for all our team members. Apply today!
As a Front Office Representative, you are the first point of contact as patients and visitors approach the front desk. You'll work collectively with a dedicated group of healthcare professionals to ensure patients have a positive experience. You have the opportunity to build great rapport with employees as you travel throughout the Banner Urgent Care facilities, floating throughout the clinics in Zone 3.
Shift: Rotating days and weekends; 3days per week, 8am-830pm. Must have full availability to work any day of the week, including weekends.
Zone 3
Arizona &amp; Elliot
Warner &amp; Cooper
Dobson &amp; Guadalupe
Rural &amp; Elliot
McClintock &amp; Southern
Rural &amp; Guadalupe
Discover the difference at Banner Urgent Care. With hours from 8 a.m. to 9 p.m., you'll help care for patients in need of immediate medical attention. With minimal wait times, affordable service and multiple locations, Banner Urgent Care is a smart, sensible choice for patients and another great employment option at Banner Health.
POSITION SUMMARY 
This position serves as the first point of contact between patients and the facility. Coordinates and guides patient visit from check-in to check-out. Performs various functions including, scheduling, insurance verification, collecting co-pays, and gathering patient demographic information. Answers and routes phone calls and completes daily paperwork and necessary reports. 
 
CORE FUNCTIONS 
1. Receives all incoming calls from both internal and external lines. Documents messages and routes to appropriate clinical staff. Transfers calls as necessary. Ensures documentation in medical record is complete including lab and test results. Assists in facilitating requests for patient medical records. 
 
2. Receives patient in applicable systems, confirms patient demographics and insurance information and performs insurance verification when required. May be required to calculate and collect copays, deductibles, and self-pay. Totals charges on patient&rsquo;s super-bill at check-out. Coordinates transportation to care centers and residential homes as requested by patients or physicians. 
 
3. Schedules, re-schedules patient&rsquo;s office appointments, follow-up appointments, diagnostic tests, surgeries and may provide patient with preparation instructions for exams, tests, or surgeries when required. Confirms patient appointments for the following day. May prepare patient referrals to specialty care. 
 
4. Prints physician schedules, superbills, labels and other applicable forms in preparation for next business day. Pulls and files patient charts and prepares new patient charts as needed. Prints and files transcription notes. Provides administrative support for Physicians as needed. 
 
5. Reconciles charge tickets to each day's schedule, identifies incomplete tickets, missing charge codes or missing diagnosis and notifies clinical staff. Forwards completed tickets and/or billing package to the business office or billing company. 
 
6. Escorts patients back to the patient exam rooms, takes vitals and patient history, may assist with patient treatment, if required by the assigned facility. 
 
7. Expected to perform daily work duties with minimal supervision based on training and policies provided. Additional guidance available as needed for new or unusual tasks. Required to resolve minor patient grievances. Required to have working knowledge of referral and authorization processes. Must navigate a variety of separate computer programs at any given time and handle multiple demands on time. Internal customers include all patients, staff and clinic providers. External customers include non-clinic providers and facilities. 
 
MINIMUM QUALIFICATIONS 
 
High school diploma/GED or equivalent working knowledge. 
 
Requires a demonstrated ability to multi-task between heavy phone volume, multiple computer systems and frequent interruptions. Must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment. 
 
Must be able to type a minimum of 30 wpm and perform data entry. 
 
PREFERRED QUALIFICATIONS 
Six months experience working in a medical office and/or hospital setting preferred. Working knowledge of medical terminology is preferred. Previous experience working with electronic medical records and insurance is preferred. Bi-lingual in Spanish is preferred. 
 
Additional related education and/or experience preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy</div>

Urgent Care Front Office Rep

Unity Health

<div>About the Role:
We are seeking a highly motivated and detail-oriented Insurance Patient Account Rep to join our team at UH Newport Clinics. The successful candidate will be responsible for managing patient accounts, ensuring timely and accurate billing, and resolving any issues related to insurance claims. As an integral member of our team, you will play a critical role in ensuring the financial health of our clinic.
Minimum Qualifications:<ul><li>
High school diploma or equivalent</li><li>
2+ years of experience in medical billing and insurance claims</li><li>
Knowledge of medical terminology and coding</li><li>
Proficiency in Microsoft Office and electronic medical record systems</li></ul> 
Responsibilities:<ul><li>
Manage patient accounts and ensure timely and accurate billing</li><li>
Resolve any issues related to insurance claims</li><li>
Communicate with patients and insurance companies to obtain necessary information</li><li>
Maintain accurate records of patient accounts and billing information</li><li>
Collaborate with other members of the healthcare team to ensure the financial health of the clinic</li></ul>
Skills:
The successful candidate will utilize their strong attention to detail, excellent communication skills, and ability to work independently to manage patient accounts and ensure timely and accurate billing. Proficiency in Microsoft Office and electronic medical record systems is required. Knowledge of medical terminology and coding is essential to the role. The ability to collaborate effectively with other members of the healthcare team is also critical to ensuring the financial health of the clinic.</div>

Insurance Patient Account Rep Clinic, PT WITH Benefits

University of Rochester

<div>As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
135 Corporate Woods, Suite 200C, Rochester, New York, United States of America, 14623
Opening:
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
500912 Primary Care Administration
Work Shift:
UR - Day (United States of America)
Range:
UR URCA 205 H
Compensation Range:
$20.30 - $27.41
<div><div><div><div><div><div><div>The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
</div></div></div></div></div></div></div>Responsibilities:
This hybrid/ remote position supports Primary Care practices and PCN Digital Health Dept. with multiple key responsibilities. With minimal direction and latitude for initiative and judgment performs routine and non- routine administrative duties including but not limited: managing all Primary Care Service Line referrals, all front desk aspects of PCN Digital Health department and clerical functions directly related to medication refill management, including NYS I-Stop.
 
 
The PSR-III is able to work effectively across multiple systems (Epic, DexCare, Health Commerce System and healthcare plan portals). This position requires that the PSR-III is able to deliver a high level of customer service, focused on displaying ICARE values, via digital platform.
 
 
The mix of responsibilities may differ depending on the department's structure and business needs. While the PSR-III is accountable for all duties, not all tasks will be performed on a daily basis.
 
 
The Physician Support Rep III, PCA Centralized Projects plays a valuable support role in achieving the Primary Care Network goals.
SCHEDULE
Position includes evenings/weekends/holidays 
<ul><li>
 
 
</li></ul>ESSENTIAL FUNCTIONS
<ul><li>MUST BE WITHIN A COMMUTABLE RANGE OF ROCHESTER, NY
</li><li>Working directly with an assigned digital health provider follows written protocols to ensure that patients are scheduled with providers in appropriate sequence. Is able to follow written directions, which establish the need to add urgency to patients as they arrive in queue. Follows scheduling protocols for appointment reasons and based on patient stated visit reasons schedules appointment with digital health provider. Based on protocols may also refer appointment requests for in person evaluation. Must professionally and efficiently communicate requests for in-person care to the primary care office via telephone and clerical in-basket pools
</li><li>Utilizes DexCare chat functionality to warmly and professionally greet the patient. Check-in visits in Epic. Reviews patient completed registration form and compares to Epic registration. Updates the Epic registration, as necessary, based on patient entered details. If patient is new to Epic, runs real-time eligibility verification of insurance plan.
</li><li>For Digital Health visits, as appropriate, manages self-pay registration details. Communicates, to digital health provider, that &ldquo;do not bill&rdquo; has been updated. With the same level of decision making, accurately updates self-pay indicator in Epic registration, when patient is uninsured.
</li><li>Serves as the technical expert both for patients and providers for issues with DexCare platform, patient&rsquo;s technology, ie cellphones or computers. Is able to troubleshoot connectivity issues and make determinations about alternative visit types.
</li><li>Applies Primary Care Service Line providers preferences and protocols to pend medication refill requests to ordering clinicians; includes appropriate verification eligibility use NYS Health Commerce System I-Stop
</li><li>Following medication protocols finds missing lab orders and pends them for review and approval and ensures appropriateness of last or next visit with provider. As necessary, schedules visit with primary provider.
</li><li>In processing referrals for receiving providers as well as prescribing providers, prioritizes referrals by following and applying standard policies, procedures and practices. Employs multiple tracking mechanisms to ensure that referral approvals and appointments are obtained in a timely way so that patients are always cleared for their appointment prior to their arrival. Enters progress notes and other pertinent information into the electronic medical record based on application of practices and procedures.
</li><li>Assembles, from multiple tabs within the electronic medical record, the necessary details to identify what referral is needed.
</li><li>Determines if preliminary testing (i.e. Imaging) is needed based on office practices and procedures and is responsible for explaining to patient, assisting with scheduling and for completeness prior to office visit.
</li><li>Anticipates, gathers and sends information to insurance carrier and/or provider needed for obtaining referral or prior authorization for required preliminary testing.
</li><li>Completes the referral request in the electronic medical record system once the patient has been seen by entering a new status as closed
</li>Other duties: accepts other responsibilities as defined by manager 
<li>
</li></ul> 
MINIMUM EDUCATION &amp; EXPERIENCE
<ul><li>High School diploma and 2 years of medical office experience or relevant experience required
</li><li>Or equivalent combination of education and experience
</li>Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred 
<li>
</li></ul> 
KNOWLEDGE, SKILLS AND ABILITIES
<ul><li>Demonstrated customer relations skills required
</li><li>Ability to use various hospital information systems (Epic) preferred
</li></ul>The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University&rsquo;s Mission to Learn, Discover, Heal, Create &ndash; and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.</div>

Physician Support Rep III

Family Physicians of Greeley, PLLP

Come join a great team! Full time opening with busy Family Practice office. Primary responsibilities include:<ul><li>posting provider charge tickets</li><li>helping manage insurance plans</li><li>claims processing</li><li>cash handling</li><li>assisting Reception staff with questions</li><li>assisting patients with Billing questions or concerns</li></ul>Medical billing, multitasking and customer service experience preferred. Successful candidate will be a team player and have at least 2 years of experience/education in medical billing, claims processing and a great attention to detail. Receptionist skills helpful. Sat am rotation included.Job Type: Full-timePay: $17.50 - $21.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Medical billing: 1 year (Required)</li></ul>Work Location: In person

Medical Billing Office Representative - Family Practice

Boston Children's Hospital

<div><div><div><div>86128BR</div>
</div><div><div>Orthopedics - Sports Medicine</div>
</div><div>Job Posting Description
<div>This position is 100% onsite at the Waltham location. 
 
The expected schedule for this position is: 
Monday / Wednesday &ndash; 10 am &ndash; 6:30 pm 
Tuesday / Thursday / Friday &ndash; 8 am &ndash; 4:30 pm OR 8:30 am &ndash; 5 pm 
 
Position Summary: 
The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives &amp; projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. 
 
Key Responsibilities:<ul><li>
Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues</li><li>
Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal</li><li>
Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers</li><li>
Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience</li><li>
Prepares for and attends shift handoffs and team huddles</li><li>
Collects patient vitals (e.g., height, weight, temperature) and completes questionnaires in EMR as needed</li><li>
Prepares examination rooms, assists patients, and ensures routine forms are ready for appointments</li><li>
Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications</li><li>
Collects co-payments, reconciles deposits, and provides accurate records in hospital systems</li><li>
Transcribes treatment and billing data; communicates with other departments for clinical and administrative services</li><li>
Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required</li><li>
Maintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentations</li><li>
Processes prescription refills, letters, and external requests</li><li>
Participates in process improvement initiatives and supports internal changes to systems and procedures</li></ul> 

Minimum Qualifications 
Education:<ul><li>
High School Diploma/ GED</li></ul>
Experience:<ul><li>
No healthcare experience required - Basic customer service and computer skills.</li><li>
Makes use of customer service knowledge to assist patients and families in resolving problems.</li><li>
Conveys a positive demeanor when interacting with patients, families, and coworkers.</li><li>
Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations.</li><li>
Ability to work with diverse internal and external constituencies.</li><li>
Demonstrates the ability to pay attention to detail and accuracy.</li></ul> 
PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months)</div> 
</div><div>Status
<div>Full-Time</div>
</div><div>Regular, Temporary, Per Diem
<div>Regular
</div></div><div>Standard Hours per Week
<div>40
</div></div><div>Pay Range
<div>$19.83-$29.49 Hourly</div>
</div><div>Office/Site Location
<div>Waltham</div>
</div><div>Job Posting Category
<div>Administration</div>
</div><div>Remote Eligibility
<div>Onsite Only</div></div></div></div><div></div>

Patient Experience Representative I - Ortho Sports Medicine (Waltham)

AllCom Credit Union

<div>Are you a credit union or bank Member/Customer Service Rep or a Head Teller with the energy, experience, and desire to learn about loans? Do you love to interact with members/customers and solve problems? With great benefits including health and dental insurance, 401k and paid vacation, this is the job for you!
AllCom Credit Union in Worcester has been proudly providing financial services to our members for over 100 years! While a small financial institution, we continue to prosper because of the loyalty of our members, the dedication and energy of our employees, and the excellence of our savings and loan products.
The right person is an experienced, hands-on Member/Financial Service Rep.
Skills and Qualifications<ul><li>
Open and close member accounts, CDs, IRAs; and resolve member issues.</li><li>
Assist members with loan questions.</li><li>
Originate consumer loans and/or close consumer loan applications.</li><li>
Handler a Teller drawer and perform transactions for our members when needed.</li><li>
Amazing attention to detail, strong organization and people skills, discretion, and professionalism.</li><li>
Accuracy in transactions and member records is a must.</li><li>
Flexible and outgoing personality.</li><li>
May participate in member site visits to assist with member outreach.</li></ul>
This is a Full Time in-person position. The schedule requires working every Thursday evening until 6:15pm and alternating Saturdays from 8:45am until 12:15pm.
Salary Range: $20.00-$23.00/hour
Summary The person must be flexible, multi-tasking, detail-oriented, and love working with members and with numbers. No two days will be the same! The person will wear a lot of hats in a small branch so they must love all roles from Teller to Member Service Rep to Loan Rep.
Requirements include a High school diploma/GED and a minimum of 1 year of experience in a bank or credit union. Experience as a Service or Loan Rep and/or Sales Rep is preferred. We think this is a unique job for a unique candidate whose skills are well-rounded, who understands the complexities of working in a small organization, and whose passion is providing accurate and outstanding service! While we love sales, we start with service.
If the above sounds interesting, we would love to hear from you. Send your resume to hiring@allcomcu.org and indicate why you think you are a good fit for this position!
AllCom Credit Union is committee to diversity and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div>

Universal Banker/Financial Service Representative

Parker Heating and Air

<div>Parker Heating Air Plumbing Electric in Parker, CO is currently hiring for a sales position that is a full-time HVAC Sales Rep / Comfort Specialist to play an essential role in helping our company gain business through generating, developing, and following up on leads. This sales position works a full-time and earns a competitive $100,000 - $200,000 / year, based on skills and experience. We are HVAC and sales industry leaders and believe that hard work can also be fun.
In addition to competitive pay and our company culture, we offer our HVAC Sales Rep / Comfort Specialist the following benefits and perks:<ul><li>
100% Paid Health Insurance</li><li>
Dental insurance</li><li>
Vision insurance</li><li>
Paid Vacations</li><li>
401K up to 5% employer match</li></ul>
We also offer Company Parties and Events, and New Vehicles and Equipment.
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon! 
OUR IDEAL HVAC SALES REP / COMFORT SPECIALIST<ul><li>
Professionalism - we have the skills needed to get the job done!</li><li>
Dedication - we will figure out the problem and make sure it's done right.</li><li>
Communication - you will always know the cost and exactly what is happening with the current project through communication.</li><li>
Timely - we try to stay as on track as materials allow us to continue helping.</li><li>
Connection - a good relationship is important! We want you to be comfortable.</li></ul>
If these ideal comfort specialist traits describe you, please continue reading! 
ABOUT PARKER HEATING AIR PLUMBING ELECTRIC
We are a customer-focused heating, air-conditioning, and plumbing company for which excellence has been our hallmark since 2002. Our primary goal is to keep our clients' homes, throughout the southeast Denver Metro Area, comfortable for them and their families. We believe in using best practices for our installations including load calculations, air flow evaluations, duct improvement, purging nitrogen while brazing pressure testing,deep vacuum with blank-off test, proper charging of refrigerant and testing. We also offer them peace-of-mind as we ensure that their equipment operates safely, saves them money on their fuel bills, and delivers relief to those with allergies.
We take special pride in the people we train and employ, a fact that is obvious in their attitude and integrity. We would not have received various Angie's List Super Service Award and Nextdoor Neighborhood Favorite Award's without them! To attract and retain such impressive employees, we offer top pay, nice incentives, great benefits, extra rewards, and opportunities to gain experience and advance in their career. We are an in-house testing facility for NATE certification and provide it to our employees at no charge. 
HVAC SALES REP / COMFORT SPECIALIST REQUIREMENTS
As an HVAC Sales Rep / Comfort Specialist, you thoroughly inspect customer equipment. Then, you can recommend and communicate the appropriate products and explain their associated benefits honestly, clearly, and accurately. You personally connect with clients and offer them the best possible solutions for their home comfort needs. You play an essential role in helping our company gain business through generating, developing, and following up on leads. Your communication and drive keep us going!<ul><li>
Minimum 2 years Residential Replacement HVAC Sales Experience</li><li>
Great at following up with Customers</li><li>
Customer service oriented</li><li>
Knowledge of Service Titan is a plus</li><li>
Must be capable of understanding client needs, and favorably influencing and helping their decision
</li><li>Be very familiar with the use of smartphones, iPads, email, and Outlook</li><li>
Good memorization skills</li></ul>
Do you crave a job where you can meet new people each day? Can you establish good rapport easily? Do you have excellent communication skills and the ability to explain technical information in simple terms? Do you present a professional image? If yes, give us the chance to review your information. 
ARE YOU READY?
If you are excited about this HVAC comfort specialist opportunity, don't delay. Apply today!
Location: 80134</div>

HVAC Sales Rep - Comfort Specialist

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