office services specialist

Virginia Department of Corrections

<div><div><div><ul><li>5101353
</li></ul></div><div><ul><li>Richmond, Virginia, United States
</li></ul></div><div><ul><li>Dept of Corr - Div of Inst
</li></ul></div><div><ul><li>Public Safety
</li></ul></div><div><ul><li>Full-Time (Salaried)
</li></ul></div><div><ul><li>Closing at: Mar 27 2026 - 23:55 EDT
</li></ul></div><div><ul><li>Dept of Corr - Central Admin</li></ul></div></div><p></p><div><br>
</div><div><p><b>Title:</b> Office Services Specialist: Offender Management Services - CCAP Referral Unit #01033</p>
<p><b>
State Role Title:</b> Admin and Office Spec II</p>
<p><b>
Hiring Range:</b> $35,450.00 - $47,240.00</p>
<p><b>
Pay Band:</b> 2</p>
<p><b>
Agency:</b> Dept of Corr - Central Admin</p>
<p><b>
Location: </b>DOC Headquarters</p>
<p><b>
Agency Website:</b> www.vadoc.virginia.gov</p>
<p><b>
Recruitment Type:</b> State Employee Only - E</p>
<p><b>
Job Duties</b></p>
<p>
To provide administrative support to the CCAP Referral Unit by reviewing intake information and applying established criteria to determine appropriate information is routed to the correct CCAP Referral Specialist. Assist with coordination of new intakes and transfers within CCAP. Conducts regular maintenance of the Referral Unit waitlist database, maintenance of the referral unit&rsquo;s various directories, provide phone coverage. Performs other duties as assigned. This position is responsible for taking prepared drafts of minutes during various meetings.</p>
<p><b>
Minimum Qualifications</b></p>
<p>
Experience providing administrative support in a fast‑paced, detail‑oriented environment, including reviewing and processing intake or case‑related information using established criteria. Applicants must demonstrate proficiency in data entry and database inquiry operations, along with strong working knowledge of Microsoft Office Suite&mdash;particularly Excel and Word. Experience coordinating workflows, managing waitlists or tracking systems, and maintaining directories or unit records is required. Candidates must be able to take accurate notes or minutes from prepared drafts during meetings and provide effective phone and customer service support. Strong decision‑making skills, the ability to work independently with minimal supervision, and excellent verbal, written, and interpersonal communication abilities are essential.</p>
<p><b>
Additional Considerations</b></p>
<p>
Working knowledge of the criminal justice system, community corrections practices, or related human services environments. Candidates must be able to obtain and maintain Virginia Criminal Information Network (VCIN) certification, which requires meeting all associated training and background requirements.</p>
<p><b>
Special Instructions</b></p>
<p>
You will be provided a confirmation of receipt when your application and/or r&eacute;sum&eacute; is submitted successfully. Please refer to &ldquo;Your Application&rdquo; in your account to check the status of your application for this position.</p>
<p>
If selected as a finalist with the VADOC, candidates can expect the following:
<br>
<br>
Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.
<br>
<br>
Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver&rsquo;s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.
<br>
<br>
Application Requirements: Application and/or r&eacute;sum&eacute; for this position are only accepted electronically through the Commonwealth of Virginia&rsquo;s Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or r&eacute;sum&eacute;s will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or r&eacute;sum&eacute;.
<br>
<br>
Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or r&eacute;sum&eacute;.<br>
<br>
VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.
<br>
<br>
VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply.</p><br>
<p><b>
Contact Information</b></p>
<p>
Name: Human Resources</p>
<p>
Phone: 804-887-8022</p>
<p>
Email: EMAILED APPLICATIONS/R&Eacute;SUM&Eacute;S / WILL NOT BE ACCEPTED FOR THIS POSITION</p><br>
<p></p>
<p>
In support of the Commonwealth&rsquo;s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging &amp; Rehabilitative Services (DARS), or the Department for the Blind &amp; Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.</p>
<p>
Note<b>:</b> Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.</p></div></div>

Office Services Specialist: Offender Management Services - CCAP Referral Unit #01033

Northwest Senior & Disability Services

<div><div><div><h1 class="jobSectionHeader"><b>Office Specialist 2 347-02-26</b></h1>
<ul><li><ul><li><b>Job Tracking ID</b>: 512378-908032</li>
<li><b>Job Location</b>: Salem, OR</li>
<li><b>Job Level</b>: Mid Career (2+ years)</li>
<li><b>Level of Education</b>: High School/GED</li>
</ul></li><li><ul><li><b>Job Type</b>: Full-Time/Regular</li>
<li><b>Date Updated</b>: March 19, 2026</li>
<li><b>Years of Experience</b>: 2 - 5 Years</li>
<li><b>Starting Date</b>: ASAP</li></ul></li></ul></div></div><div><div><div><div><div><br>
</div></div></div><p></p><div><div>
</div></div><div><div><h2 class="jobSectionHeader"><b>Job Description:</b></h2>
<p><b>We look for people in our organization who are passionate about our mission and values, and providing excellent customer service.</b></p>
<p>
<b>We value our employees, working closely with them to help them be successful. We value the people we provide services to, ensuring they receive the highest quality of customer service.</b></p>
<p>
<b>Ability to juggle helps in this position!</b></p>
<p>
<b>Greet the public, answer and route phones and general office support in a busy environment.</b></p>
<p>
Recruitment #: 347-02-26</p>
<p>
Closes: April 2, 2026</p>
<p>
Location: Salem, OR - Service Unit</p>
<p>
Salary: Starting at <b>$3,468</b> per month with excellent benefits. (See below.)</p>
<p>
<b>Agency Sponsored</b>: Medical/Dental 100% paid for employee and 90-98% for dependents: generous Paid-time off, Public Employee Retirement (PERS), Employee Assistance Plan, Long Term Disability, great culture.</p>
<p>
<b>Employee paid</b>: Deferred Compensation, Life Insurance, Short Term Disability, Colonial Life Supplemental Plans, Legal Shield.</p><br>
<p></p>
<p>
<b>General Description</b></p>
<p>
Meets Agency mission by providing general and specialized technical and functional office support services.</p>
<p>
<b>Essential Functions</b></p>
<div>
<ul><li>Completes general and financial clerical tasks</li></ul>
<ul><li>Facilitates service provider payment</li></ul>
<ul><li>Performs receptionist duties</li></ul>
<ul><li>Establishes and maintains logs, records, and files</li></ul>
<ul><li>Maintains reception area and office supplies</li></ul>
<ul><li>Facilitates confidence in Office Specialist 2, and therefore the Agency and programs</li></ul>
<ul><li>Protects consumers and reduces Agency risk</li></ul>
<ul><li>Provides excellent customer service in a professional manner</li></ul></div>
<p>
<b>1. Completes general and financial clerical tasks</b></p>
<ul>
<li>Assemble, provide, and accept application packets for agency programs and benefits; review application materials for completeness, verify ID, make copies and forward for processing</li>
<li>Issue Electronic Benefit Transfer (EBT) cards and follow procedures for cancellations, returned cards, and balance adjustments</li>
<li>Maintain secure EBT card inventory and process EBT card orders</li>
<li>Processing Prior Authorization forms in Medicaid Management Information System (MMIS) including Emergency Response Systems (ERS) and Long Term Care Community Nursing (LTCCN) Prior Authorizations (PA), print Medical ID Cards for consumers in MMIS</li>
<li>Follow process to complete lost check affidavits; notarize affidavits or refer to a Public Notary</li>
<li>Secure returned checks and handle according to established guidelines</li>
<li>Receive and log receipt of checks and cash payments</li>
<li>Prepare payment deposits, verify accuracy, and complete bank deposits of checks and cash payments</li>
<li>Record deposits and issue payment receipts using receipting system</li>
<li>Complete billing forms</li></ul>
<p>
<b>2.</b> <b>Facilitates service provider payment</b></p>
<ul>
<li>Verify provider service authorization, review time entries, and approve pending que queue</li>
<li>Run reports and batches of provider time entries for processing payment vouchers</li>
<li>Monitor Oregon Provider Time Capture-Direct Care Innovations (OR PTC-DCI) solution (&ldquo;PTC&rdquo;) system for entries excluded from batch, process late PTC entries and submit for payment</li>
<li>Process new service authorizations and create provider payment vouchers</li>
<li>Import payment entries from PTC system to create payment vouchers</li>
<li>Pay vouchers, process time adjustments, underpayments, and overpayments</li>
<li>Research and communicate with program staff regarding issues with PTC entries and voucher payment errors</li>
<li>Provide technical assistance to providers and consumers in accessing, navigating, and utilizing PTC system</li>
<li>Assist providers with logging into PTC system/app, resolving data entry errors, and updating personal user data, both remotely and onsite using agency-provided computer</li>
<li>Answer questions regarding PTC entries</li>
<li>Educate providers and consumers on technical resources for PTC and refer them to training materials</li></ul>
<p>
<b>3.</b> <b>Performs receptionist duties</b></p>
<ul>
<li>Welcome visitors, respond to phone calls, and direct consumers and visitors appropriately</li>
<li>Identify and route calls to appropriate worker, transfer calls and refer consumers to Aging and Disability Resource Connection (ADRC) for resources</li>
<li>Respond to inquiries and provide general information regarding programs and eligibility requirements</li>
<li>Screen requests for service and route to appropriate staff</li>
<li>Make simple referrals to other agencies and programs</li>
<li>Respond to consumer calls and walk-ins regarding the scheduling of renewal and intake appointments; schedule and cancel new consumer intake appointments</li>
<li>Respond to consumer inquiries regarding OregoNEligibilty (ONE) correspondence and refer consumers to program staff for follow up</li>
<li>Track in-person consumer visits and update walk-in traffic log for statistics purposes</li>
<li>Receive, sort, scan, and distribute daily mail, route incoming fax transmissions, and prepare outgoing mail</li>
<li>Make copies of presented documents and correspondence from service providers and consumers</li></ul>
<p>
<b>4. Establishes and maintains logs, records, and files</b></p>
<ul>
<li>Type agency correspondence, documents, and program-related material</li>
<li>Print, mail, scan, upload and email documents and correspondence for office staff working remotely</li>
<li>Convert existing paper files to electronic files through the Electronic Document Management System (EDMS); upload files into ONE</li>
<li>Perform quality checks of scanned and uploaded files</li>
<li>Archive records and purge files according to agency guidelines</li>
<li>Maintain filing of National Voter Registration Act (NVRA) reports and declinations weekly</li>
<li>Request files from state archive and archive files not subject to electronic storage conversion</li>
<li>Process electronic case transfers in OACCESS, assign case workers and provide written notification to branch/consumer, transfer cases to Estates Administration Unit (EAU).</li></ul>
<p>
<b>5.</b> <b>Maintains reception area and office supplies</b></p>
<ul>
<li>Order and maintain inventory of office supplies, agency stationery, forms and publications</li>
<li>Clean and sanitize reception area and interview rooms, including common-use office furniture and equipment</li>
<li>Perform office opening and closing procedures</li>
<li>Monitor general office equipment functionality and request equipment maintenance when needed.</li></ul>
<p>
<b>6.</b> <b>Facilitates confidence in Office Specialist 2, and therefore the Agency and programs</b></p>
<ul>
<li>Embrace and exhibit the Agency Mission Vision and Core Values</li>
<li>Provide excellent customer service, meeting the needs of internal and external consumers, following through, meeting deadlines, interacting with others in a respectful and culturally appropriate manner, and maintaining skills and knowledge to perform duties</li>
<li>Be aware of Agency programs and services</li>
<li>Provide suggestions for improvement</li></ul>
<p>
<b>7.</b> <b>Protects consumers and reduces Agency risk</b></p>
<ul>
<li>Follow policies, regulations and requirements of program and Agency</li>
<li>Provide documentation as set forth by Federal, State, funding regulations, and Agency policy</li>
<li>Serve as a Mandatory Reporter of suspected abuse of vulnerable populations as required by policy and regulation.</li>
<li>Maintain and share information according to privacy policies and regulations.</li></ul>
<p>
<b>8.</b> <b>Provides excellent customer service in a professional manner</b></p>
<ul>
<li>Apply the required knowledge and skills</li>
<li>Exhibit good decision making, problem solving and work habits</li>
<li>Meet quality standards in accuracy and timeliness</li>
<li>Follow policy and procedure</li>
<li>Exhibit good work habits</li>
<li>Work independently, seeking and offering assistance when needed</li>
<li>Exhibit technology skills related to the work needing to be done, (word processing, spreadsheets, database, internet research, mail, IM, desktop publishing, electronic scheduling, phones, copiers, scanners, fax)</li>
<li>Exhibit a positive attitude toward consumers, co-workers and others</li></ul>
<p>
(FOR BILINGUAL POSITION ONLY)</p>
<p>
<b>Provide bilingual services</b></p>
<ul>
<li>Communicate with and provide services to individuals whose primary language skills are non-English.</li>
<li>Serve as an interpreter for the Agency in identified language pair, including translation of written materials.</li></ul>
<p>
<b>Supervisory Responsibilities</b></p>
<p>
None</p><br>
<p></p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Experience and Skills:</b></h2>
<p><b>Minimum Qualifications - Experience and Education</b></p>
<p>
A qualified applicant will have a minimum of three (3) years of equivalent combination of education and/or experience which demonstrates the knowledge, skills and abilities required. The following is preferred but all qualifications meeting the minimum requirements will be considered:</p>
<ul>
<li>High school diploma or GED</li>
<li>Prefer that education is supplemented by secretarial/office training</li>
<li>Three (3)years of progressively responsible secretarial or office experience using personal computers</li>
<li>If bilingual, ability to successfully demonstrate the required level of proficiency for bilingual duties.</li></ul>
<p>
<b>Knowledge, Skills, and Abilities</b></p>
<p>
The successful applicant must have the following <b>general skills,</b> including the ability to:</p>
<ul>
<li>Understand and interpret applicable policies and apply them to problem-solving and decision-making in order to serve external and internal customers</li>
<li>Understand and respond to requests from internal and external customers, social service professionals, and the general public</li>
<li>Apply the knowledge and skills in a timely, accurate, and efficient manner to meet deadlines</li>
<li>Work effectively with others</li>
<li>Exhibit excellent interpersonal communication and listening skills</li>
<li>Use good judgment, courtesy, and tact</li>
<li>Speak, read, write, and understand English</li>
<li>Follow verbal and written instruction</li>
<li>Know and commit to abide by rules governing consumer confidentiality, mandatory reporting, provider records, and investigations</li></ul>
<p>
The successful applicant must have the following <b>job-specific</b> <b>skills,</b> including the ability to:</p>
<ul>
<li>Use considerable skills to accomplish a variety of computer-based tasks including intermediate word processing, basic spreadsheet operations, intermediate database work, basic communication (e-mail), and other general office computer applications.</li>
<li>Learn and apply general office practices such as confidentiality rules, employee records maintenance, client records maintenance, and agency policies and procedures applicable to the specific program and area of work</li>
<li>Use extensive business-English skills (grammar, spelling, and punctuation) and math skills</li>
<li>Operate a personal computer, copier, scanner, fax machine, phone, and general office equipment, etc.</li></ul>
<p>
<b>Work Environment and Physical Demands</b></p>
<p>
Office support specialists typically work in an office environment. They must be able to:</p>
<ul>
<li>Use a computer, telephone, and other office equipment</li>
<li>Tolerate and be able to work where the noise level is that of a typical office</li>
<li>Encounter frequent interruptions throughout the work day</li>
<li>Regularly sit, talk, or hear</li>
<li>Use repetitive hand motions</li>
<li>Handle objects and sustain a sense of touch</li>
<li>Stand, walk, reach, and bend</li>
<li>Lift up to 25 pounds</li></ul>
<p>
Contact with the public in home or office environments may risk exposure to people with contagious diseases or irrational/hostile behavior and contact with domestic animals.
</p><p>The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<p>
Classification: <b>Office Specialist 2</b></p>
<p>
Position Number:063<b><br>
</b><br>
</p><p>Salary Range: <b>R14</b></p>
<p>
FLSA Status: <b>Non-exempt</b></p>
<p>
Unit: <b>Service</b></p>
<p>
Location: <b>Salem</b></p><br>
<p>
Reports To:<b> Program Manager</b></p>
<p>
Union Status: <b>Represented</b></p>
<p>
Last Revision Date: <b>July 2022</b></p><br>
<p></p>
<p>
<i>This job description is a general guide for the job to be performed and does not cover everything. Employees may be required to perform other duties, including covering for, and in, other offices. Employees are expected to follow and perform other job-related duties requested by their manager.</i></p>
<div>
<p><i>Reasonable accommodations will be made as needed.</i></p>
<p><i>Job descriptions are subject to change.</i></p></div></div></div></div></div></div><p></p>

Office Specialist

Didi Hirsch Mental Health Services

<div><p><b>Office Specialist (Via Avanta)</b></p>
<p>
This is a onsite position based in Pacoima, CA. The work schedule is Monday through Friday from 8:30a-5:00p.</p>
<p>
The pay range for this role is $19.87-$22.85 per hour.</p>
<p>
Ask us about loan repayment programs you may qualify for by working at Didi Hirsch.</p>
<p><b><i>
About Didi Hirsch</i></b></p>
<p>
Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation&rsquo;s first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch&rsquo;s work possible.
</p><p><b>Summary</b></p>
<p>
As an Office Specialist, you will provide essential administrative support to the assigned program or department. You will greet and assist clients and visitors, determine the purpose of their visit, and connect them with the appropriate staff in a professional and welcoming manner. In this role, you will maintain health records in accordance with federal and state guidelines and the agency&rsquo;s policies and procedures to ensure compliance. You will also deliver professional customer service to clinical and administrative staff, clients, visitors, and vendors.</p>
<p><b><i>
Primary Duties</i></b></p>
<ul>
<li>Provides reception services, greets visitors, ascertains nature of business, signs-in visitors and directs visitors to appropriate person, issues visitor&rsquo;s identification when required.</li>
<li>Operates telephone console to receive incoming calls; provides information to caller or routes caller to appropriate staff; places outgoing phone calls as needed.</li>
<li>Records accurate phone messages including name, time of call, nature of business and person called upon and delivers (via voicemail, email, etc.) to the appropriate party.</li>
<li>Checks Agency/program voice mail throughout the day and answers or directs messages to appropriate personnel (no voicemail at this time)</li>
<li>Performs clerical duties which include routine typing, filing, copying, faxing, completing and submitting Agency forms, data entry and distributing Agency communications.</li>
<li>Sorts and distributes incoming mail; prepares outgoing mail including internal office mail, external mail, overnight services, delivery services and registered mail. Assures adequate funding on postage meter at all times.</li>
<li>Assists in the maintenance of office equipment including computers, telephone systems, copiers, fax machines and other types of office equipment; calls for service when necessary.</li>
<li>Assists in assuring all safety and health standards are followed and responds to safety issues within the facility in a timely manner.</li>
<li>Develops and maintains administrative and clerical skills through seminars, workshops or other forms of training/education.</li>
<li>Attends and actively participates in all team and staff meetings.</li>
<li>Scheduling clients&rsquo; appointments per the Centralized Scheduling guidelines.</li>
<li>Checks client insurance eligibility and updates EHR.</li>
<li>Registers clients, enters, and updates information in EHR.</li>
<li>Collects clients&rsquo; payments, performs Share-Of-Cost spend-down, maintains invoice and payment logs.</li>
<li>Coordinating e-mail and appointments in the Patient Portal system.</li>
<li>Assists clinical staff with various tasks including, scheduling, reminder calls, communication with pharmacy (authorization documents) and laboratories, medical records and Payor Financial Information.</li>
<li>Scans required paper documentation into EHR.</li>
<li>Performs retro-billing when needed.</li>
<li>Monitors and updates PFI/FOA.</li>
<li>Assists with translation/interpretation when needed.</li>
<li>Assists with Requests for Records/Invoicing/Log.</li>
<li>Takes Vital Signs and records measurements in EHR.</li>
<li>Opens/closes cases in EHR and County Systems</li>
<li>Updates information in required database (Task Needs, etc.)</li>
</ul>
<p><b><i>Position Requirements</i></b></p>
<ul>
<li>High school diploma or equivalent.</li>
<li>Completion of courses in clerical and administrative skills, and/or relevant work experience.</li>
<li>Knowledge of business English, spelling, punctuation, and general office practices and procedures.</li>
<li>Demonstrated customer service skills with ability to provide prompt, friendly courteous service to callers, visitors, clients and staff.</li>
<li>Basic computer skills in Microsoft Office programs (Word, Excel, etc.)</li>
<li>Effective verbal communication skills; bi-lingual skills in approved language desirable.</li>
<li>Effective work organization skills and ability to work with minimal supervision.</li>
<li>Basic math skills to calculate routine data.</li>
<li>Support the values and mission of Didi Hirsch as related to employment.</li>
<li>Know and comply with Agency policies and procedures.</li>
<li>Present ideas, information, and viewpoints clearly, both verbally and in writing.</li>
<li>Demonstrate commitment to team objectives and Didi Hirsch philosophies.</li></ul><br>
<p></p>
<div>
<p><b><i>Our Vision</i></b></p>
<p>
A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.</p>
<p><b><i>
Our Mission</i></b></p>
<p>
Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.</p>
<p><b><i>
CORE VALUES</i></b></p>
<p><b>
Excellence:</b> We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care.</p><br>
<p><b>
Diversity &amp; Inclusion: </b>We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging.</p>
<p><b>
Equity:</b> We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society.</p><br>
<p><b>
Well Being: </b>We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.</p><br>
<p><b>
Advocacy:</b> We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all.</p><br>
<p><b>
Community Engagement: </b>We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.</p>
</div>
<div><div><div><div><div><p>#LI-KS1 #LI-Onsite</p></div></div></div></div></div></div>

Commonwealth of Massachusetts

<div></div><div><div><p>The Massachusetts Department of Mental Health is seeking a detail-oriented and service-focused professional to join the team at the Erich Lindemann Mental Health Center as a part-time Office Support Specialist I. This role offers the opportunity to contribute to a mission-driven environment dedicated to supporting individuals with mental health needs. Working within the Case Management Department, the position serves as a welcoming point of contact for visitors and staff while helping ensure the smooth flow of information, scheduling, and administrative coordination that keeps services running effectively.</p><p>
This position is ideal for candidates who enjoy organization, teamwork, and meaningful public service. The Office Support Specialist plays an essential role in maintaining accurate records, assisting with scheduling and communications, and supporting special projects and daily operations that help clinical and program staff focus on delivering care. Candidates with strong administrative skills, attention to detail, and a commitment to professionalism and confidentiality will find this role both engaging and rewarding while gaining valuable experience within one of the Commonwealth&rsquo;s leading mental health service systems.</p><p>
Please Note: This position is 18.75 hours a week.</p><p></p><p><b><br>
Duties and Responsibilities (these duties are a general summary and not all inclusive):</b></p><ul><li> Provide front desk reception and telephone coverage for the Case Management Department, greeting visitors and responding to general inquiries in a professional manner.</li><li> Maintain and update staff and visitor sign-in sheets, staff telephone directories, and provider contact lists to ensure accurate information is available.</li><li> Manage scheduling resources, including maintaining conference room reservations and the Open Access calendar.</li><li> Perform general administrative support tasks including typing correspondence, scanning, faxing, filing, and copying documents.</li><li> Sort and distribute daily incoming mail for Case Management, Shelter, and Vendor staff and residents.</li><li> Enter and maintain data within agency systems and spreadsheets, including Excel and MHIS databases.</li><li> Prepare and maintain client charts, including opening and closing records and updating files as requested.</li><li> Coordinate and complete record transfers when clients change sites or services.</li><li> Provide coverage for the entry and tracking of Critical Incidents within the RL6 database.</li><li> Assist with special projects and event coordination while providing additional administrative support as needed.</li></ul><p></p><p><b><br>
Required Qualifications:</b></p><ul><li> At least two years of full-time, or equivalent part-time, administrative experience in office administration, office management, business administration, or a related field.</li><li> An Associate&rsquo;s degree or higher in business administration, business management, public administration, or a related field may substitute for required experience.</li><li> Demonstrated knowledge of general clerical and administrative office practices and procedures.</li><li> Proficiency in basic computer applications, including spreadsheet and database programs such as Microsoft Excel.</li><li> Ability to type accurately at a minimum of 30 words per minute.</li><li> Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.</li><li> Ability to maintain accurate records and work carefully with names, numbers, codes, and documents.</li><li> Ability to communicate effectively in both written and verbal formats.</li><li> Capacity to follow written and oral instructions and adhere to established policies and procedures.</li><li> Ability to exercise sound judgment and discretion when handling confidential information.</li></ul><p></p><p><b><br>
Preferred Qualifications</b></p><ul><li> Experience providing front desk or reception support in a healthcare, human services, or public sector environment.</li><li> Strong proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook.</li><li> Familiarity with database systems or electronic record systems such as MHIS or similar platforms.</li><li> Demonstrated ability to manage multiple administrative tasks while maintaining accuracy and meeting deadlines.</li><li> Experience handling confidential information and maintaining compliance with privacy and data protection standards.</li><li> Excellent written and verbal communication skills with the ability to interact professionally with diverse populations.</li><li> Strong organizational skills and attention to detail when maintaining records, schedules, and correspondence.</li><li> Ability to work both independently and collaboratively within a team-oriented office environment.</li><li> Experience coordinating calendars, meetings, or events in a professional setting.</li><li> Prior experience supporting behavioral health, healthcare, or social service programs.</li></ul><p></p><p><b><br>
DMH Mission Statement:</b></p><p>
The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research.</p><p></p><p><b><br>
Pre-Offer Process:</b></p><p>
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori</p><p>
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.</p><p>
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.</p><p><b>
ADA Reasonable Accommodation:</b></p><p><b>
If you require a reasonable accommodation with the application/interview process, please contact us at: </b><b>EOHHS Candidate ADA Requests</b></p><p>
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. 4</p><p></p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
First consideration will be given to those applicants that apply within the first 14 days.</b><br>
<br>
Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:<br>
<br>
Substitutions:<br>
<br>
I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.<br>
<br>
II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.<br>
<br>
Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.<br>
<br>
Educational substitutions will only be permitted for a maximum of two years of the required experience.</p><div><br>
Salary placement is determined by a combination of factors, including the candidate&rsquo;s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division&rsquo;s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.</div><div></div><p><b><br>
Comprehensive Benefits</b></p><p>
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.</p><p>
Want the specifics? Explore our Employee Benefits and Rewards!</p><div></div><div><br>
Title 101 CMR 23.00 (&ldquo;Regulation&rdquo;) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.</div><div></div><div><b><br>
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.</b></div><div></div><div><br>
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.</div><div><br>
</div></div><div><b>
Official Title</b><b>:</b> Office Support Specialist I</div><div><b>
Primary Location</b><b>:</b> United States-Massachusetts-Boston-25 Staniford Street</div><div><b>
Job</b><b>:</b> Administrative Services</div><div><b>
Agency</b><b>:</b> Department of Mental Health</div><div><b>
Schedule</b><b>:</b> Part-time</div><div><b>
Shift</b><b>:</b> Day</div><div><b>
Job Posting</b><b>:</b> Mar 19, 2026, 9:42:47 AM</div><div><b>
Number of Openings</b><b>:</b> 1</div><div><b>
Salary</b><b>:</b> 28,365.35 - 39,991.25 Yearly</div><div><b>
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator</b><b>:</b> William Herbert/William.L.Herbert3@mass.gov - 6173081080</div><div><b>
Bargaining Unit</b><b>:</b> 01-NAGE - Clerical/Administrative</div><div><b>
Confidential</b><b>:</b> No</div><div><b>
Potentially Eligible for a Hybrid Work Schedule</b><b>:</b> No</div></div>

Office Support Specialist I

SAZ Engineering

<p><b>Job Title:</b> MS Office Specialist (Documentation)</p><p><b>Location:</b> Baloch Pull, Shahrah-e-Faisal, Karachi<br/><b>Timings:</b></p><ul><li>During Ramadan: 9:30 AM to 3:30 PM</li><li>After Ramadan: 9:00 AM to 5:00 PM</li></ul><p><b>Joining:</b> Immediate</p><p><b>Job Summary:</b></p><p>We are looking for a skilled and detail-oriented MS Office Specialist (Documentation) to manage company documentation, official correspondence, emails, and paperwork. The candidate must have strong command over Microsoft Office and excellent organizational skills.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage and respond to official emails professionally</li><li>Prepare quotations, proposals, tender documents, and official letters</li><li>Maintain proper documentation and filing system (soft &amp; hard copies)</li><li>Draft reports, spreadsheets, and presentations using MS Word, Excel, and PowerPoint</li><li>Record keeping and data entry with accuracy</li><li>Coordinate internally for documentation related tasks</li><li>Maintain confidential records and company documents</li></ul><p><b>Required Skills &amp; Qualifications:</b></p><ul><li>Proficiency in Microsoft Word, Excel, and PowerPoint</li><li>Good written and verbal communication skills</li><li>Strong documentation and formatting skills</li><li>Ability to handle multiple tasks efficiently</li><li>Minimum 1&ndash;2 years relevant experience preferred</li><li>Graduate preferred</li></ul><p><b>Personal Attributes:</b></p><ul><li>Organized and detail-oriented</li><li>Professional email writing skills</li><li>Punctual and responsible</li><li>Able to work under deadlines</li></ul><p>Pay: Rs25,000.00 - Rs35,000.00 per month</p><p>Work Location: In person</p>

MS Office Specialist (Documentation)

Rice County, MN

<div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2></div>
<p></p><div><div><b>**FIRST REVIEW OF APPLICATIONS MARCH 26TH</b></div><div>
The Housing Office Support Specialist provides excellent customer service to residents of Rice County in an efficient, effective, respectful, and confidential manner, and connects them to the workers, programs, and resources they need. The Specialist also provides support to Rice County employees to enable them to do the same with pronounced communication and organizational skills. The Office Support Specialist assists clients in person, on the phone, by email, and fax to direct them to the best staff and available resources matched for their needs. Excellent communications skills are also used to de-escalate concerned and frustrated clients.</div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<p></p><div><ul><li>Answers four-line receptionist phone, greets visitors, and performs receptionist duties for the Housing Department.</li><li>
Provides a variety of administrative support duties for Housing Department.</li><li>
Performs daily processing of incoming and outgoing mail.</li><li>
Performs recording keeping and filing responsibilities.</li><li>
Performs other duties as assigned.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div><b>MINIMUM QUALIFICATIONS:</b><br>
The position requires a high school diploma or general education degree, and one to three years of office experience, or equivalent.</div><div><b><br>
PREFERRED QUALIFICATIONS:</b></div>
Bilingual skills of English/Spanish or English/Somali.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>HIRING RANGE / UNION:</b> $22.59 - $23.61 per hour / GU Unit &ndash; Grade 5<br>
<br>
<b>HOURS:</b> 20 hours per week. Typical business hours are Monday-Friday, between 8:00am to 4:30pm</div></div></div></div><p></p>
<br><div></div><div><div><div><p>Rice County offers a complete benefit package including medical, dental, life insurance, pension, holiday, vacation, sick leave and long-term disability insurance.<br>
<br>
County employees are eligible for the Public Service Student Loan Forgiveness (PSLF) program.<br>
<br>
For additional information, please follow the link to the Rice County website: https://www.ricecountymn.gov/543/Benefits</p></div></div></div>

Office Support Specialist - HRA

<div></div><div><div><p>The Department of Unemployment Assistance (DUA) administers the unemployment Insurance (UI) program which provides temporary income assistance to Massachusetts workers who are unemployed through no fault of their own and who are able to work, available for work, and looking for work and looking for a job. The appeals process for unemployment issues is governed by Massachusetts General Laws, Chapter 151A. For claimants or employers who receive unfavorable determinations, the Hearings Department is the first level of appeal. The Hearings Department conducts hearings virtually, telephonically, and in person at various locations throughout the state.</p><p>
The Office Support Specialist performs administrative support functions such as preparing and analyzing correspondence, reports and other materials as needed; scanning, uploading and indexing documents into an online system. The incumbent performs other complex clerical duties requiring a considerable degree of decision in order to ensure that lower authority appeals are processed, scheduled and disposed of in accordance with DOL guidelines and &ldquo;due process&rdquo; considerations.</p><p>
Duties include:</p><ul><li>
Data enters all appeals received at regional offices into online system.</li><li>
Operates personal computer (PC) with online system to produce, edit and revise daily schedules of appeals with hearing location and assigned review examiner.</li><li>
Enters data into online system to produce notices to all affected parties involved in scheduled hearings.</li><li>
Scans, uploads, and indexes correspondence including requests for reinstatement, postponement, withdrawal, and other items.</li><li>
Prepares documents for electronic or hard copy mailing.</li><li>
Elicits and documents information from parties regarding postponement requests, scheduling changes, accommodations, and related matters.</li><li>
Greets and checks in parties entering Hearing office.</li><li>
Identifies interpreter needs and completes interpreter request forms.</li><li>
Checks the accuracy of typed and printed material by using word processing spellcheck, proofreading, or editing to ensure proper form and conformance with original data and procedures.</li><li>
Operates printer to obtain hard copies of data stored on online system, network, or local PC.</li><li>
Establishes and maintains coding and filing systems for portable electronic media or computer stored documents for subsequent recovery.</li><li>
Performs related duties such as maintaining statistical data, filing, and operating photocopying machines and scanning equipment.</li><li>
Maintains and properly cares for office equipment including personal computer, printer, copy machine, tape recorder, scanner, etc.</li><li>
Answers telephone inquiries of a routine nature.</li><li>
Assists other staff in achieving department goals.</li><li>
Works cooperatively and harmoniously with other agency staff and the general public.</li></ul><p></p><div><br>
</div></div><div><b>
Qualifications</b><div>
</div><b>
First consideration will be given to those applicants that apply within the first 14 days.</b><br>
<br>
Office Support Specialist I:<br>
<br>
Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:<br>
<br>
Substitutions:<br>
<br>
I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.<br>
<br>
II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.
<br>
<br>
Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.<br>
<br>
Educational substitutions will only be permitted for a maximum of two years of the required experience.<br>
<div></div>
<p><b>Comprehensive Benefits</b></p>
<p>When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.</p>
<p>Want the specifics? Explore our Employee Benefits and Rewards!</p><br>
<div></div>
<div></div><div><b>An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.</b></div><br>
<div></div>
<div>The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.</div><div><br>
</div></div><div><b>
Official Title</b><b>:</b> Office Support Specialist I</div><div><b>
Primary Location</b><b>:</b> United States-Massachusetts-Springfield-88 Industry Avenue</div><div><b>
Job</b><b>:</b> Administrative Services</div><div><b>
Agency</b><b>:</b> Department of Workforce Development</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Shift</b><b>:</b> Day</div><div><b>
Job Posting</b><b>:</b> Mar 19, 2026, 8:54:10 AM</div><div><b>
Number of Openings</b><b>:</b> 1</div><div><b>
Salary</b><b>:</b> 56,730.70 - 79,982.50 Yearly</div><div><b>
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator</b><b>:</b> Karen Haynes-Clifton - 6176265138</div><div><b>
Bargaining Unit</b><b>:</b> 01-NAGE - Clerical/Administrative</div><div><b>
Confidential</b><b>:</b> No</div><div><b>
Potentially Eligible for a Hybrid Work Schedule</b><b>:</b> Yes</div></div>

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