on line csr

Devflovv

We&rsquo;re Hiring: Virtual Assistant / Customer Support Representative (CSR)Location: Onsite &mdash; Raiwind Road, LahoreCompany: Devflovv (for a U.S.-based Dental Health Company)Timings: 8:00 PM &ndash; 5:00 AM (Night Shift)Are you an organized, proactive, and customer-focused professional looking to grow your career in a dynamic environment? Devflovv is hiring a Virtual Assistant / CSR to support our client in the Dental Healthcare industry.Key Responsibilities:&gt; Handle patient inquiries via calls, emails, and messages with professionalism and empathy&gt; Schedule and confirm dental appointments&gt; Maintain accurate patient records and follow up on outstanding matters&gt; Provide administrative support to the dental office team&gt; Coordinate with U.S. clients and staff in real timeRequirements:&gt; Excellent English communication skills (verbal &amp; written)&gt; Previous experience in customer service or virtual assistance (healthcare background preferred)&gt; Strong organizational and multitasking abilities&gt; Proficiency in MS Office, Google Workspace, and CRM tools&gt; Willingness to work night shifts (U.S. hours)Perks &amp; Benefits:Door-to-door pick &amp; drop service for female employeesIn-house mealsHealth insuranceUnlimited tea &amp; coffeeA collaborative and supportive cultureApply Now:Send your CV to misha.sohail@devflovv.com with the subject line &ldquo;Virtual Assistant &ndash; CSR&rdquo;.Pay: Rs100,000.00 - Rs110,000.00 per monthWork Location: In person

CSR - Virtual Assistant

Citizens Bank of Kentucky

<div>Summary
Customer Service Representative (CSR) act as a liaison between Citizens Bank of Kentucky and its customers. Primarily responsible for performing all duties of a paying and receiving CSR (teller). Work is varied in nature with changing priorities. This position requires a high degree of initiative, discretion and judgement. Incumbent applies working knowledge of teller operations to work performed. Works under limited supervision. Must comply with various laws, regulations, established policy and procedures integrated with the teller software. Must be professional at all times and maintain the banks image.
Essential Duties and Responsibilities
Other duties may be assigned.
Accepts and processes checking and savings deposits including night deposits; inspects deposit tickets and deposited items for completeness and correctness; validates customer receipts. Places holds on accounts to identify uncollected funds.
Follows all guidelines and gets required approval.
Provides services including but not limited to Debit Cards, On Line Banking/Mobile Banking, Automatic Transfer System and Credit Cards.
Adheres to the Currency Transaction Reporting requirement as set by the Federal law.
Accepts and processes large quantity of coin and when assigned, balances coin machine.
Cashes checks and savings withdrawals within prescribed limits and follows all policies and procedures.
Processes collection items and credit card cash advances. Sells and prepares official checks.
Accepts and processes all types of loan, credit line, and safe deposit payments.
Prepares daily totals and corresponding tickets for batch transactions (e.g., ATM settlement, cash advances, etc.). Prepares transactions for processing through Smart Branch and maintains work at the branch location with adherence to established procedures and timelines.
Monitors and maintains an adequate supply of currency and coin; balances cash drawer according to established schedule and performance standards. Sells excess coin and currency to vault, or buys coin and currency to maintain minimum but adequate draw supply.
Responds to customer inquiries regarding basic account information (e.g., account balance, check clearance, loan payoff, etc.). Accepts telephone transfers and prepares wire instructions for outgoing wires, stop payment and check orders; prints account histories.
Provides customers with product information.
Assists customers with Safe Deposit Box access.
Must comply with all laws, regulations, and established policy and procedures.
This position is responsible for the management of assigned cash drawer.
Ensures the customer experience meets and/or exceeds customers' expectations and meets the minimum guidelines as outlined in the Customer Service training.
Participates in sales program and is responsible for achieving individual referral goals as set by management.
Continuing education with eLearning courses on regulations, procedures and policies.
Is assigned additional duties commiserate with the teller skill set and training.
Travel may be required to assist other locations.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and /or Experience
High school diploma or general education degree (GED); or 1-3 years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as instructions, laws regulations, policy and procedure manuals. Ability to speak effectively with customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, divide.
Reasoning Ability
Ability to solve practical problems and deal with a variety of variables in situations where multiple policy, laws, regulations, procedures and guidelines exist. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
Physical Demands
While performing the duties of this job, the employee is regularly required to stand, twist, bend, lift, talk, and hear. The employee frequently is required to use their hands to handle and pick up objects such as paper, currency and coin. The employee is occasionally required to walk and sit. The employee must occasionally lift and/or move up to 50 pounds. Average vision is required by this job.
Work Environment
The noise level in the work environment is usually moderate.
Comments
Unpredictable hours, sometimes very long, in order to balance cash drawer because of computer failure, out of balance or unusually heavy customer traffic. Required to stand for long periods when providing services to customers. High degree of pressure to work efficiently, accurately and maintain good customer relations. Exposed to a potentially hazardous condition, i.e., robbery.</div>

PT CSR Louisa

Infinite Hauls

We&rsquo;re Hiring: Freight Brokerage CSR USA MarketJoin our expanding logistics &amp; freight team as a Freight Brokerage CSRSalary Range: 45,000 &ndash; 55,000 (based on experience)Perks &amp; Benefits: Pick &amp; Drop For Females Medical Allowance* Paid Annual Leaves* Fuel Allowance* 660cc Car* after achive the target Conveyence only for Females**After probation periodCareer Growth OpportunitiesRequirements: ✅Must have prior experience in USA Dialing *Strong communication &amp; negotiation skills *Ability to handle pressure &amp; multitask *Proficiency with dispatch/logistics software (preferred) *Collaborating with shippers and carriers to manage scheduled pick up And drop-offs. *Generating leads, attracting new prospects, and developing a new customer. *Providing customers with shipping quotes.Monday to Friday 05:00pm to 02:30amOnsite Position (Not Remote)Location: DHA Phase 6 Khy e Ittehad Karachi Contact: +1 92946526 0 4Job Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthWork Location: In person

Female CSR

Spec's Family Partners

<div><h2 class="jobSectionHeader">Summary</h2>
The main role of the Customer Service Representative (CSR) is to receive customers orders via phone, email, or fax and process that order into the intranet or telnet systems for delivery or pick-up. The CSR is responsible for the accurate, precise and timely input of the customers order with little to no errors. Errors on a customers order is the poorest form of customer service resulting in unnecessary and costly expenses to the bottom line of both our customer and Specs.
Essential Duties and Responsibilities include but are not limited to the following:<ul><li>
Knows and actively demonstrates, daily, our Company Mission Statement and our Core Values</li><li>
Answer calls and respond to email and/or fax orders</li><li>
Process all orders in a timely manner</li><li>
Required to process at minimum 25 orders per shift.</li><li>
Maintain an error rate &lt;3% of your total orders processed.</li><li>
Self-verification and self-correction will eliminate a charged error.</li><li>
Handle customer inquiries both over the phone and by email.</li><li>
Research required information using available resources.</li><li>
Manage and resolve customer complaints.</li><li>
Identify and escalate priority issues.</li><li>
Route calls to appropriate personnel.</li><li>
Follow up customer calls when necessary.</li><li>
Document all call information according to standard operating procedures.</li><li>
Complete call logs and end of shift reports in a timely manner.</li><li>
Other projects as assigned by management CSR Lead or Office Manager</li><li>
Efficiently carrying out all the directives given by Management Team</li><li>
Working in accord with all safety regulations of Specs Family Partners and OSHA</li><li>
Should possess time management skills and be able to prioritizes tasks and meet the demands of the day</li><li>
Attendance and Timeliness is required. This is not a job you can do from home</li></ul><h2 class="jobSectionHeader">
Supervisory Responsibilities</h2>
This job has no supervisory responsibilities.
<div>To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. State law says you must be over the age of 21 to work at Specs. Specs insists that you be a human being (my dogs are cute, but they cannot do the job). The requirements listed below are representative of the knowledge, skill, and/or ability required. In other words, here is the technical stuff:<h2 class="jobSectionHeader">
Education or Experience</h2>
We would love you to 1-2 years of customer service experience, but if you are willing to learn, were willing to teach you. Wed like you to have a high
school diploma or a general education degree (GED), but sometimes, experience is the best education.</div><h2 class="jobSectionHeader">
Language Skills</h2>
We need you to be able to read, comprehend and write simple instructions or memos. You must be able to talk and communicate with coworkers and guests<h2 class="jobSectionHeader">
Mathematical Skills</h2>
You need the ability to add, subtract, multiply and divide in both whole numbers and in fractions and decimals without the aid of calculator or abacus. Counting is a major plus too as your count becomes inventory.<h2 class="jobSectionHeader">
Attitudinal and Personal Skills</h2>
You have the job. Now you need to do the job. You need to be responsible, reliable and committed to providing excellent service. Patience, friendliness and an outgoing personality are needed for success. You need to be a self-starter with a strong work ethic who completes job assignments in a timely fashion and then looks for the next task. You must be able to remain calm under pressure, organizational skills/attention to detail, adapt to change, and keep production quick and efficient. We require you to be computer/10-key data entry proficient. You should also be knowledgeable of Microsoft Office, including but not limited to Outlook, Excel, Word, etc.<h2 class="jobSectionHeader">
Hours</h2>
Full Time is typically 40 hours per week. Must be available to work any shift on Friday or Saturday and must be available 80% or more of all shifts each week.
Part Time is up to 25 hours per week
We schedule for the needs of our business. Working outside of your scheduled time without Store Manager approval is prohibited. In other words,
you cannot decide to make up hours because you missed some time after a night out with your buddies unless your manager oks it.<h2 class="jobSectionHeader">
Reasoning Ability</h2>
You need the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Knowing when to come in from the rain is a plus.<h2 class="jobSectionHeader">
Physical Demands</h2>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals who need them to perform the essential functions. This job regularly requires standing, walking, or bending; use of hands and fingers to handle or feel; reaching with hands and arms; talking and hearing. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.<h2 class="jobSectionHeader">
Work Environment and Environmental Conditions</h2>
We provide a fun and positive environment in for our staff. The noise level is usually moderate to loud.</div>

ON PREMISE - CSR

MaxRemind

MaxRemind is Hiring: Medical Billing Customer Service Representative (CSR)We are seeking a detail-oriented and patient-focused Medical Billing CSR to join our team. The ideal candidate will have experience handling healthcare billing queries and insurance-related concerns while ensuring excellent customer service.Key Responsibilities<ul><li>Handle inbound and outbound calls related to medical billing and insurance claims</li><li>Assist patients with billing inquiries, payment plans, and account details</li><li>Verify insurance information and explain coverage, co-pays, and deductibles</li><li>Follow up on unpaid claims and coordinate with insurance companies</li><li>Resolve billing discrepancies and escalate complex issues when required</li><li>Maintain accurate records in billing systems and CRM tools</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (Mandatory)</li><li>3 months to 2 years of relevant experience</li><li>Strong communication skills, especially in handling sensitive patient information</li><li>Basic understanding of medical billing, insurance processes, and terminology</li><li>Experience with EHR/EMR systems and billing software is a plus</li><li>Ability to work in a fast-paced environment and meet targets</li><li>Good problem-solving and attention to detail</li></ul>Preferred Qualifications<ul><li>Prior experience in US healthcare/medical billing process</li><li>Familiarity with CPT, ICD-10, and HCPCS codes</li><li>Experience working in a call center or healthcare support role</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Dinner and tea provided</li><li>Professional growth and development opportunities</li><li>Supportive work environment</li></ul>Job Details<ul><li>Location: Near Old Airport, Fazal Town Phase 2, Rawalpindi</li><li>Shift: 6:00 PM &ndash; 3:00 AM (Mon&ndash;Fri)</li></ul>How to Apply Submit your CV at hr@mremind.com For more information, call 051-5161232 or visit www.maxremind.comPay: Rs25,000.00 - Rs80,000.00 per monthWork Location: In person

Taraki

<div>
 Our client
 
 Elysian
 
 is looking for
 
 CSR
 
 in
 
 Lahore.
 
 
 
 
 Job Description:
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Respond to customer inquiries and provide accurate information in a timely manner.
 </li>
 <li>
 Handle and resolve customer complaints, ensuring a high level of customer satisfaction.
 </li>
 <li>
 Record details of inquiries, complaints, and feedback, and follow up on customer interactions.
 </li>
 <li>
 Develop strong product knowledge to effectively assist customers and offer solutions.
 </li>
 <li>
 Maintain a positive and professional demeanor, portraying a friendly and approachable image.
 </li>
 <li>
 Collaborate with team members to improve customer service processes and enhance efficiency.
 </li>
 <li>
 Assist in identifying trends in customer issues and contribute to solutions to improve service quality.
 </li>
 <li>
 Meet established service goals and targets consistently.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Strong communication skills, both verbal and written.
 </li>
 <li>
 Ability to handle customer grievances with empathy and professionalism.
 </li>
 <li>
 Good organizational and time management skills.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Basic computer skills and proficiency in using customer service sotware and databases.
 </li>
 <li>
 Strong problem-solving skills and attention to detail.
 </li>
 <li>
 Willingness to learn and adapt to new procedures and processes.
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 A high school diploma or equivalent; a relevant bachelor's degree is preferred but not mandatory.
 </li>
 <li>
 Prior experience in a customer service role is a plus, but not required for recent graduates.
 </li>
 <li>
 Strong interpersonal skills to build and maintain relationships with customers.
 </li>
 <li>
 Ability to manage stress and remain calm in high-pressure situations.
 </li>
 <li>
 Enthusiasm for providing excellent customer service and achieving positive outcomes.
 
 </li>
 </ul>
</div>

CSR - Elysian

Strive BPO LLP

Position: Customer Sales Representative (CSR)Key Responsibilities:<ul><li>Handling tele-sales to engage potential customers &amp; driving sales.</li><li>Achieve sales targets and coordinate efforts with team members.</li><li>To make/receive calls on provided leads through different mediums and to mature sales from the assigned leads.</li></ul>Qualifications &amp; Skills:<ul><li>At least 6 months -1 years of experience in tele sales.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to use your judgement and make decisions.</li></ul>Additional Information:<ul><li>Shift Timing: 7:00 PM &ndash; 4:45 AM.(Onsite)</li><li>Walk-in Interviews are encouraged(6:00 PM - 12:00 PM)</li></ul>Benefits:<ul><li>Daily,Weekly and Monthly bonuses on top of basic salary.</li></ul>Location:<ul><li>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi </li></ul>Call / WhatsApp: 0332-0070580Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Outbound CSR – On-Site Job (Night Shift)

Search 10000+ On line csr jobs near you this April. New roles added regularly across leading industries. Apply today.