on line csr

Devflovv

We&rsquo;re Hiring: Virtual Assistant / Customer Support Representative (CSR)Location: Onsite &mdash; Raiwind Road, LahoreCompany: Devflovv (for a U.S.-based campign)Timings: 6:00 PM &ndash; 3:00 AM (Night Shift)Are you an organized, proactive, and client-focused professional looking to grow your career in a dynamic environment? Devflovv is hiring a Virtual Assistant / CSR to support our clients.Key Responsibilities:&gt; Handle customer inquiries via calls, emails, and messages with professionalism and empathy&gt; Make outbound calls to prospective clients and follow up on lead&gt; Manage call emailing and professional follow-up communication with prospects&gt; Clearly explain services, pricing, and onboarding process&gt; Handle objections professionally and confidently to close sales&gt; Maintain accurate records of lead interactions, calls, and folloRequirements:&gt; Excellent English communication skills (verbal &amp; written)&gt; Previous experience in customer service, sales or virtual assistance&gt; Strong organizational and multitasking abilities&gt; Proficiency in MS Office, Google Workspace, and CRM tools&gt; Willingness to work night shifts (U.S. hours)Perks &amp; Benefits:Door-to-door pick &amp; drop service for female employeesIn-house mealsHealth insuranceUnlimited tea &amp; coffeeA collaborative and supportive cultureApply Now:Send your CV to misha.sohail@devflovv.com with the subject line &ldquo;Virtual Assistant &rdquo;.Pay: Rs100,000.00 - Rs110,000.00 per monthWork Location: In person

CSR - Virtual Assistant

Citizens Bank of Kentucky

<div>Summary
Customer Service Representative (CSR) act as a liaison between Citizens Bank of Kentucky and its customers. Primarily responsible for performing all duties of a paying and receiving CSR (teller). Work is varied in nature with changing priorities. This position requires a high degree of initiative, discretion and judgement. Incumbent applies working knowledge of teller operations to work performed. Works under limited supervision. Must comply with various laws, regulations, established policy and procedures integrated with the teller software. Must be professional at all times and maintain the banks image.
Essential Duties and Responsibilities
Other duties may be assigned.
Accepts and processes checking and savings deposits including night deposits; inspects deposit tickets and deposited items for completeness and correctness; validates customer receipts. Places holds on accounts to identify uncollected funds.
Follows all guidelines and gets required approval.
Provides services including but not limited to Debit Cards, On Line Banking/Mobile Banking, Automatic Transfer System and Credit Cards.
Adheres to the Currency Transaction Reporting requirement as set by the Federal law.
Accepts and processes large quantity of coin and when assigned, balances coin machine.
Cashes checks and savings withdrawals within prescribed limits and follows all policies and procedures.
Processes collection items and credit card cash advances. Sells and prepares official checks.
Accepts and processes all types of loan, credit line, and safe deposit payments.
Prepares daily totals and corresponding tickets for batch transactions (e.g., ATM settlement, cash advances, etc.). Prepares transactions for processing through Smart Branch and maintains work at the branch location with adherence to established procedures and timelines.
Monitors and maintains an adequate supply of currency and coin; balances cash drawer according to established schedule and performance standards. Sells excess coin and currency to vault, or buys coin and currency to maintain minimum but adequate draw supply.
Responds to customer inquiries regarding basic account information (e.g., account balance, check clearance, loan payoff, etc.). Accepts telephone transfers and prepares wire instructions for outgoing wires, stop payment and check orders; prints account histories.
Provides customers with product information.
Assists customers with Safe Deposit Box access.
Must comply with all laws, regulations, and established policy and procedures.
This position is responsible for the management of assigned cash drawer.
Ensures the customer experience meets and/or exceeds customers' expectations and meets the minimum guidelines as outlined in the Customer Service training.
Participates in sales program and is responsible for achieving individual referral goals as set by management.
Continuing education with eLearning courses on regulations, procedures and policies.
Is assigned additional duties commiserate with the teller skill set and training.
Travel may be required to assist other locations.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and /or Experience
High school diploma or general education degree (GED); or 1-3 years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as instructions, laws regulations, policy and procedure manuals. Ability to speak effectively with customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, divide.
Reasoning Ability
Ability to solve practical problems and deal with a variety of variables in situations where multiple policy, laws, regulations, procedures and guidelines exist. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
Physical Demands
While performing the duties of this job, the employee is regularly required to stand, twist, bend, lift, talk, and hear. The employee frequently is required to use their hands to handle and pick up objects such as paper, currency and coin. The employee is occasionally required to walk and sit. The employee must occasionally lift and/or move up to 50 pounds. Average vision is required by this job.
Work Environment
The noise level in the work environment is usually moderate.
Comments
Unpredictable hours, sometimes very long, in order to balance cash drawer because of computer failure, out of balance or unusually heavy customer traffic. Required to stand for long periods when providing services to customers. High degree of pressure to work efficiently, accurately and maintain good customer relations. Exposed to a potentially hazardous condition, i.e., robbery.</div>

PT CSR Louisa

Spec's Family Partners

<div><h2 class="jobSectionHeader">Summary</h2>
The main role of the Customer Service Representative (CSR) is to receive customers orders via phone, email, or fax and process that order into the intranet or telnet systems for delivery or pick-up. The CSR is responsible for the accurate, precise and timely input of the customers order with little to no errors. Errors on a customers order is the poorest form of customer service resulting in unnecessary and costly expenses to the bottom line of both our customer and Specs.
Essential Duties and Responsibilities include but are not limited to the following:<ul><li>
Knows and actively demonstrates, daily, our Company Mission Statement and our Core Values</li><li>
Answer calls and respond to email and/or fax orders</li><li>
Process all orders in a timely manner</li><li>
Required to process at minimum 25 orders per shift.</li><li>
Maintain an error rate &lt;3% of your total orders processed.</li><li>
Self-verification and self-correction will eliminate a charged error.</li><li>
Handle customer inquiries both over the phone and by email.</li><li>
Research required information using available resources.</li><li>
Manage and resolve customer complaints.</li><li>
Identify and escalate priority issues.</li><li>
Route calls to appropriate personnel.</li><li>
Follow up customer calls when necessary.</li><li>
Document all call information according to standard operating procedures.</li><li>
Complete call logs and end of shift reports in a timely manner.</li><li>
Other projects as assigned by management CSR Lead or Office Manager</li><li>
Efficiently carrying out all the directives given by Management Team</li><li>
Working in accord with all safety regulations of Specs Family Partners and OSHA</li><li>
Should possess time management skills and be able to prioritizes tasks and meet the demands of the day</li><li>
Attendance and Timeliness is required. This is not a job you can do from home</li></ul><h2 class="jobSectionHeader">
Supervisory Responsibilities</h2>
This job has no supervisory responsibilities.
<div>To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. State law says you must be over the age of 21 to work at Specs. Specs insists that you be a human being (my dogs are cute, but they cannot do the job). The requirements listed below are representative of the knowledge, skill, and/or ability required. In other words, here is the technical stuff:<h2 class="jobSectionHeader">
Education or Experience</h2>
We would love you to 1-2 years of customer service experience, but if you are willing to learn, were willing to teach you. Wed like you to have a high
school diploma or a general education degree (GED), but sometimes, experience is the best education.</div><h2 class="jobSectionHeader">
Language Skills</h2>
We need you to be able to read, comprehend and write simple instructions or memos. You must be able to talk and communicate with coworkers and guests<h2 class="jobSectionHeader">
Mathematical Skills</h2>
You need the ability to add, subtract, multiply and divide in both whole numbers and in fractions and decimals without the aid of calculator or abacus. Counting is a major plus too as your count becomes inventory.<h2 class="jobSectionHeader">
Attitudinal and Personal Skills</h2>
You have the job. Now you need to do the job. You need to be responsible, reliable and committed to providing excellent service. Patience, friendliness and an outgoing personality are needed for success. You need to be a self-starter with a strong work ethic who completes job assignments in a timely fashion and then looks for the next task. You must be able to remain calm under pressure, organizational skills/attention to detail, adapt to change, and keep production quick and efficient. We require you to be computer/10-key data entry proficient. You should also be knowledgeable of Microsoft Office, including but not limited to Outlook, Excel, Word, etc.<h2 class="jobSectionHeader">
Hours</h2>
Full Time is typically 40 hours per week. Must be available to work any shift on Friday or Saturday and must be available 80% or more of all shifts each week.
Part Time is up to 25 hours per week
We schedule for the needs of our business. Working outside of your scheduled time without Store Manager approval is prohibited. In other words,
you cannot decide to make up hours because you missed some time after a night out with your buddies unless your manager oks it.<h2 class="jobSectionHeader">
Reasoning Ability</h2>
You need the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Knowing when to come in from the rain is a plus.<h2 class="jobSectionHeader">
Physical Demands</h2>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals who need them to perform the essential functions. This job regularly requires standing, walking, or bending; use of hands and fingers to handle or feel; reaching with hands and arms; talking and hearing. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.<h2 class="jobSectionHeader">
Work Environment and Environmental Conditions</h2>
We provide a fun and positive environment in for our staff. The noise level is usually moderate to loud.</div>

ON PREMISE - CSR

M&N Business

We are looking for a Customer Service Representative to manage customer inquiries, provide accurate information, and ensure a high level of customer satisfaction. The ideal candidate should have excellent communication skills and a problem-solving attitude.Key Responsibilities:<ul><li>Handle incoming calls, emails, and chat inquiries from customers.</li><li>Provide accurate information about products and services.</li><li>Resolve customer complaints in a timely and professional manner.</li><li>Maintain records of customer interactions and transactions.</li><li>Follow up with customers to ensure issue resolution.</li><li>Escalate complex issues to the relevant department when required.</li><li>Meet daily/weekly performance targets and KPIs.</li><li>Maintain a positive and professional attitude at all times.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or equivalent (preferred).</li><li>Proven experience as a CSR or in a similar role (call center experience is a plus).</li><li>Strong communication and interpersonal skills.</li><li>Good problem-solving and conflict-resolution abilities.</li><li>Basic computer knowledge (MS Office, CRM systems).</li><li>Ability to work in shifts (if required).</li></ul>Skills:<ul><li>Communication Skills</li><li>Active Listening</li><li>Customer Handling</li><li>Time Management</li><li>Teamwork</li></ul>Working Conditions:<ul><li>Office-based environment</li></ul>Pay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Job Overview:We are seeking a motivated and result-driven Customer Sales Representative (CSR) to manage customer interactions, generate sales, and ensure excellent customer experience. The ideal candidate will be responsible for handling inquiries, converting leads into customers, and maintaining strong relationships with clients.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls, messages, and queries</li><li>Provide complete information about company services and offerings</li><li>Convert leads into successful sales</li><li>Maintain and update customer records in CRM/system</li><li>Follow up with potential and existing customers</li><li>Achieve daily, weekly, and monthly sales targets</li><li>Resolve customer complaints in a professional manner</li><li>Coordinate with internal departments for smooth operations</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree</li><li>1&ndash;2 years of experience in sales, call center, or customer handling</li><li>Strong communication and convincing skills</li><li>Ability to work under pressure and meet targets</li><li>Basic computer knowledge (MS Office, CRM systems)</li><li>Professional attitude and good interpersonal skills</li></ul>Preferred Skills:<ul><li>Experience in training/education sector (preferred)</li><li>Strong negotiation and persuasion abilities</li></ul>Pay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

CSR ( Female )

<div>CSR 1
<div>
<ul><li>Acts as the first point of contact with all customers, taking non-emergency transportation reservations through various sources. Securing transportation with vendors, verifying client eligibility and confirming medical appointments.</li></ul>
<ul><li>Manages high volume of inbound and outbound calls within specified performance metrics, including average handle time</li></ul>
<ul><li>Maintains an acceptable level of quality assurance, within specified performance metrics, company policies and procedures and compliance to contractual plan call handling processes</li></ul>
<ul><li>Remains available and engaged to assist with call volume as scheduled, achieving departmental schedule adherence goals</li></ul>
<ul><li>Verifies client eligibility and confirms medical appointments</li></ul>
<ul><li>Maintains a positive attitude, adapt to a team spirit and work well with others</li></ul>
<ul><li>Confirms that requests for transportation are an approved facility per their health plan</li></ul>
<ul><li>Evaluates client transportation needs and makes costs effective decisions</li></ul>
<ul><li>Refers reductions in services and denials to Manager for appropriate action</li></ul>
<ul><li>Records incidents and complaints and refers to Manager for resolution</li></ul>
<ul><li>Manages requests using telephone, voicemail, and computerized scheduling systems</li></ul>
<ul><li>Performs within company attendance guidelines, and works overtime when required</li></ul>
<ul><li>Makes suggestions for improvement in the daily call center operation</li></ul>
<ul><li>Shares in the ownership of the overall departmental performance, including auditing on an as needed basis</li></ul>
<ul><li>Participates in cross training of responsibilities as appropriate</li></ul>
<ul><li>Have a willingness to accept coaching and feedback from coworkers, Team Leads and Managers

CTS offers a competitive, performance based, salary and fringe benefits program. CTS is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering.

New Training Class Starting on Monday, June 1, 2026 -June 19, 2026 Monday- Friday, 8:00am- 5:00pm

Hourly rate is $18.50</li></ul></div></div>

CSR 1

Strive BPO LLP

Position: Customer Sales Representative (CSR)Key Responsibilities:<ul><li>Handling tele-sales to engage potential customers &amp; driving sales.</li><li>Achieve sales targets and coordinate efforts with team members.</li><li>To make/receive calls on provided leads through different mediums and to mature sales from the assigned leads.</li></ul>Qualifications &amp; Skills:<ul><li>At least 6 months -1 years of experience in tele sales.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to use your judgement and make decisions.</li></ul>Additional Information:<ul><li>Shift Timing: 7:00 PM &ndash; 4:45 AM.(Onsite)</li><li>Walk-in Interviews are encouraged(6:00 PM - 12:00 PM)</li></ul>Benefits:<ul><li>Daily,Weekly and Monthly bonuses on top of basic salary.</li></ul>Location:<ul><li>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi </li></ul>Call / WhatsApp: 0332-0070580Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Outbound CSR – On-Site Job (Night Shift)

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