on site coordinator

Era Projects

<p>Key Responsibilities:</p><p>&bull;Allocate workers across various sites as per the work requirements and keep the track of the same.</p><p>&bull;Monitor progress, productivity, and quality of works at Site</p><p>&bull;Ensure that works has been executed within the agreed timeline and budget</p><p>&bull;Preparation of budget for minor renovation works.</p><p>&bull;Coordinate and supervise minor renovation / upgradation works with available manpower in a cost-effective way.</p><p>&bull;Coordinate logistics of materials, equipment, and manpower allocation.</p><p>&bull;Promote a clean, safe, and organized working environment on site.</p><p>&bull;Monitor and control skilled, unskilled, technicians, drivers, operators at Site</p><p>&bull;Should works as Material coordinator for arranging / purchasing the materials through petty cash as and when required.</p><p>&bull;Allocate drivers / operators to various works as and when required.</p><p>&bull;Track vehicle locations, fuel usage, and maintenance schedules</p><p>&bull;Maintain records of vehicle movement, driver logs, and transport costs.</p><ul><li>Liaise with project/site teams to plan vehicle and equipment requirements.</li></ul><p>&bull;Ensure timely servicing of vehicles and equipment&rsquo;s.</p><p>Requirements:</p><p>&bull;Minimum 5-7 years of experience in site supervision or foreman role / coordinator role</p><p>&bull;Ability to manage and coordinate multiple tasks effectively.</p><p>&bull;Good communication and leadership skills.</p><p>&bull;Basic computer skills and familiarity with reporting formats.</p><p>&bull;Knowledge of local construction methods</p><p>&bull;Valid Bahrain driving license</p><p>Work Location: In person</p>

Site Coordinator

IntelliSource

<div><p>IntelliSource is looking to hire an Onsite Program Administrator. In this role, the candidate will coordinate service deliveries to the customer. Act, in collaboration with staff, as an interface between our partner, the customer, and 3rd party service providers. Based on business needs, the Service Coordinator may be asked to manage scheduled services, as well as unanticipated service events.</p><br>
<p></p>
<p>
Onsite : Monday- Friday</p><br>
<p></p>
<p><b>
Laboratory Administrative Assistant - Responsibilities:
</b></p><ul><li>Providing administrative support to our partners&rsquo; customers.</li><li>
Strong communication and customer service skills required for day-to-day interactions with customers.</li><li>
Scheduling service with vendors dependent on predetermined service cycles, which range 30-60-90 in advance.</li><li>
Creating service orders for repairs of damaged and/or malfunctioning instrumentation.</li><li>
Communicating with the customer to clearly identify and set expectations, address any expectation issues, and keep customers updated on the status of their call.</li><li>
Managing the initial assessment of needed repairs and/or triage.</li><li>
Routing to proper repair channel (direct repair and/or 3rd party service provider).</li><li>
Escorting and monitoring service providers while on customer site.</li><li>
Collecting service reports from third party service providers at the end of each service event.</li><li>
Updating all appropriate call management systems and documentation in a timely and accurate manner.</li><li>
Responsible for making sure all service personnel dispatched to the customer location have the required training, certifications, and clearances for the site prior to arrival.</li><li>
Managing the repair process to completion, including any escalations.</li><li>
Manages customer feedback and communication.</li></ul><p><br>
<b>
Laboratory Administrative Assistant - Job Requirements:
</b></p><ul><li>This position is not eligible for immigration sponsorship</li><li>
Customer Service experience</li><li>
Excellent communication skills</li><li>
Ability to effectively plan and prioritize activities</li><li>
Microsoft Office proficiency</li><li>
Data entry (CMMS, SAP, Excel, Smartsheet, etc.)</li><li>
Demonstrated capability to work in a fast pace environment</li><li>
Familiarity with the pharmaceutical industry is preferred</li></ul><br>
<p></p>
<p>
Ready to Take the Next Step? Does this sound like a career for you? We want to hear from you! Apply now and let's ignite the possibilities together.</p><br>
<p></p>
<p><b>
ABOUT INTELLISOURCE:</b></p>
<p>
Innovative outsourcing + proven execution. Headquartered in Denver, CO, IntelliSource has over 25 years of outsourcing experience &ndash; bringing innovative business solutions through people, processes and technology that maximize operations and workforce management across a global landscape.</p><br>
<p></p>
<p><b>
WE ARE INTELLISOURCE</b></p>
<p>
At IntelliSource, you will always be learning and improving in our consistently fun and challenging environment. We celebrate our differences, value our unique perspectives, and recognize milestones to uplift each other and be our best in what we do. IntelliSource is a reflection of our people. We are committed, inclusive, and lead with intention. Our varied departments are in full alignment to reach the common goal of seeking and identifying opportunities to ignite the possibilities within us and those around us. Whether remote, at a satellite location, onsite with a customer, or at our headquarters office &ndash; we take great pride in our company culture and the diversity within our organization that has developed over the years.</p><br>
<p></p>
<p><i>
EOE STATEMENT</i>
</p><p><i>IntelliSource, LLC is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We are an E-Verify Employer.</i></p><br>
<p>
</p><p><i>Our company processes candidate data in line with our Candidate &amp; Recruitment Privacy Notice. You can view it at:</i><i> https://intellisource.com/carpn/.</i><i> By submitting your application, you confirm that the information you provide is accurate and that you have read our Candidate &amp; Recruitment Privacy Notice, which explains how we collect, use, share, and retain your personal data and how you can exercise your rights.</i></p></div><p></p>

Onsite Program Administrator

BEAUVOIR TECHNICAL SERVICES L.L.C

<p>Job Summary</p><p>The Site Supervisor is responsible for overseeing daily construction activities on-site, ensuring work is completed safely, efficiently, on schedule, and in accordance with project specifications, quality standards, and company policies.</p><p>Key ResponsibilitiesSite Operations</p><ul><li>Supervise and coordinate daily construction activities.</li><li>Monitor progress and ensure work is completed according to plans, specifications, and schedules.</li><li>Allocate tasks and manage site workforce effectively.</li><li>Coordinate subcontractors, suppliers, and equipment deliveries.</li></ul><p>Health, Safety, and Environment (HSE)</p><ul><li>Enforce health and safety regulations and company safety procedures.</li><li>Conduct site safety inspections and toolbox talks.</li><li>Identify and report hazards, incidents, and near misses.</li><li>Ensure all workers use appropriate personal protective equipment (PPE).</li></ul><p>Quality Control</p><ul><li>Inspect work to ensure compliance with project specifications and quality standards.</li><li>Monitor workmanship and materials used on-site.</li><li>Report defects and ensure corrective actions are implemented.</li></ul><p>Project Coordination</p><ul><li>Liaise with project managers, engineers, architects, consultants, and clients.</li><li>Attend site meetings and provide progress updates.</li><li>Resolve site issues and escalate major concerns when necessary.</li></ul><p>Documentation and Reporting</p><ul><li>Maintain daily site reports and records.</li><li>Track labor, materials, and equipment usage.</li><li>Report progress, delays, and resource requirements.</li><li>Ensure site documentation is accurate and up to date.</li></ul><p>Type d'emploi : Temps plein</p><p>Lieu du poste : En pr&eacute;sentiel</p>

Deluxe Holiday Homes

<div>
 The Property Onboarding Coordinator &amp; Administrator is responsible for coordinating and supporting the onboarding process of new properties under the Holiday Homes program. The role focuses on inspection assessment, quotation generation, onboarding
 <br/>
 <br/>
 documentation, permit coordination, administrative support, scheduling, stakeholder communication, and client relations.
 <br/>
 <br/>
 The position acts as a central point of coordination between Business Development, Owner Support, Maintenance, Interior Design, Procurement, Housekeeping, Revenue Management, Listing, Operations, building management, and external service providers to ensure onboarding activities are arranged efficiently and all required documentation and approvals are completed in a timely manner.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Property Onboarding Coordination
  </li>
  <li>
   Coordinate the onboarding process for newly acquired properties from initial inspection request through onboarding completion.
  </li>
  <li>
   Assign inspectors and coordinate property inspections based on onboarding requests received from the Business Development team.
  </li>
  <li>
   Schedule and coordinate onboarding-related activities, including inspections, maintenance visits, furnishing installations, cleaning services, photography sessions, and access arrangements.
  </li>
  <li>
   Coordinate with internal departments and external service providers to facilitate onboarding activities.
  </li>
  <li>
   Maintain onboarding schedules and ensure relevant stakeholders are informed of upcoming activities and requirements.
  </li>
  <li>
   Assist with the preparation and coordination of property handovers to Operations.
  </li>
  <li>
   Inspection Assessment &amp; Quotation Generation
  </li>
  <li>
   Review and assess inspection reports to identify onboarding requirements, missing items, maintenance requirements, furnishing requirements, and operational setup needs.
  </li>
  <li>
   Analyze inspection findings and determine the scope of furniture, inventory, maintenance works, consumables, appliances, and services required for onboarding.
  </li>
  <li>
   Prepare onboarding, setup, furnishing, inventory, and interior design quotations based on inspection findings and company standards.
  </li>
  <li>
   Ensure all requirements identified during inspections are accurately reflected in quotations.
  </li>
  <li>
   Coordinate with Interior Designers, Maintenance, Procurement, and other relevant departments to obtain information required for quotation preparation.
  </li>
  <li>
   Submit quotations within established company timelines.
  </li>
  <li>
   Follow up on quotation approvals and communicate approved requirements to relevant stakeholders.
  </li>
  <li>
   Maintain accurate records of all quotations, revisions, approvals, and supporting documents.
  </li>
  <li>
   Documentation &amp; Administrative Management
  </li>
  <li>
   Prepare, collect, organize, and maintain onboarding-related documentation.
  </li>
  <li>
   Ensure onboarding forms, agreements, approvals, permits, inspection reports, and project records are complete and accurately maintained.
  </li>
  <li>
   Maintain project information within PMS, ClickUp, Google Workspace, and other company systems.
  </li>
  <li>
   Archive quotations, inspection reports, approvals, permits, invoices, photographs, and project documentation in accordance with company procedures.
  </li>
  <li>
   Generate onboarding reports, trackers, and administrative records as required.
  </li>
  <li>
   Ensure compliance with company documentation standards and filing requirements.
  </li>
  <li>
   Support the onboarding team with general administrative tasks related to property onboarding projects.
  </li>
  <li>
   Permit, Compliance and; Property Access Coordination
  </li>
  <li>
   Coordinate applications and submissions for DET permits and other required approvals.
  </li>
  <li>
   Arrange move-in permits, move-out permits, NOCs, contractor access permits, and building management approvals where required.
  </li>
  <li>
   Coordinate with building management, facility management companies, developers, and utility providers regarding onboarding requirements.
  </li>
  <li>
   Track the status of permits, approvals, and applications and maintain related records.
  </li>
  <li>
   Coordinate the collection and tracking of keys, access cards, parking cards, and other property access requirements.
  </li>
  <li>
   Ensure all required onboarding documentation is available for permit and access applications.
  </li>
  <li>
   Internal Coordination and Communication
  </li>
  <li>
   Coordinate with Business Development, Owner Support, Maintenance, Housekeeping, Interior Design, Procurement, Revenue Management, Listing, Reservations, Customer Support, and Operations teams.
  </li>
  <li>
   Facilitate communication between departments regarding onboarding requirements, approvals, schedules, documentation, and project updates.
  </li>
  <li>
   Communicate project-related information, updates, and requirements to relevant stakeholders.
  </li>
  <li>
   Follow up on pending documentation, approvals, permits, and onboarding requirements.
  </li>
  <li>
   Escalate unresolved administrative issues, missing information, or documentation delays to the appropriate stakeholders.
  </li>
  <li>
   Task &amp; Schedule Coordination
  </li>
  <li>
   Coordinate schedules for inspectors, maintenance teams, housekeeping teams, drivers, contractors, photographers, and service providers involved in onboarding activities.
  </li>
  <li>
   Arrange appointments and access requirements for onboarding-related works.
  </li>
  <li>
   Ensure assigned teams receive the necessary information, schedules, and property access details.
  </li>
  <li>
   Maintain onboarding schedules and update stakeholders regarding planned activities and schedule changes.
  </li>
  <li>
   Coordinate site access and attendance requirements for onboarding-related activities.
  </li>
  <li>
   Route Optimization &amp; Operational Efficiency
  </li>
  <li>
   Plan and optimize schedules and routes for inspectors, drivers, maintenance personnel, housekeeping teams, and contractors.
  </li>
  <li>
   Consolidate locations and assignments to improve operational efficiency and reduce unnecessary transportation costs.
  </li>
  <li>
   Coordinate resources effectively to support onboarding activities.
  </li>
  <li>
   Project Administration Support
  </li>
  <li>
   Communicate approved onboarding requirements to relevant departments.
  </li>
  <li>
   Maintain project records and onboarding documentation throughout the onboarding process.
  </li>
  <li>
   Prepare project status reports, trackers, and administrative updates as required.
  </li>
  <li>
   Provide administrative support to the Project Manager and onboarding team.
  </li>
  <li>
   Ensure all onboarding documentation is properly completed and filed prior to project handover.
  </li>
  <li>
   Final Inspection &amp; Reporting Support
  </li>
  <li>
   Participate in final inspections and property readiness assessments as assigned.
  </li>
  <li>
   Document observations, deficiencies, and outstanding items identified during final inspections.
  </li>
  <li>
   Prepare and distribute final inspection reports to the Project Manager and relevant departments.
  </li>
  <li>
   Maintain records of inspection findings and related project documentation.
  </li>
  <li>
   Assist in scheduling final inspections and coordinating attendance of relevant stakeholders.
  </li>
  <li>
   Client Relations - Interior Design Projects
  </li>
  <li>
   Serve as the primary point of contact for clients requesting interior design services outside the Holiday Homes program.
  </li>
  <li>
   Coordinate communication between clients and the Interior Design team.
  </li>
  <li>
   Follow up on client inquiries, quotations, approvals, documentation, and project updates.
  </li>
  <li>
   Schedule meetings and facilitate communication between clients and project stakeholders.
  </li>
  <li>
   Maintain records of client communications and project documentation.
  </li>
  <li>
   Ensure a professional and positive client experience throughout the project lifecycle.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 2 years of experience in property management, hospitality, administration, project coordination, real estate, or a related field.
  </li>
  <li>
   Strong administrative, organizational, and coordination skills.
  </li>
  <li>
   Experience reviewing inspection reports and preparing quotations.
  </li>
  <li>
   Strong written and verbal communication skills.
  </li>
  <li>
   Excellent attention to detail and accuracy.
  </li>
  <li>
   Proficiency in Google Workspace, ClickUp, PMS systems, Microsoft Office, and project management software.
  </li>
  <li>
   Ability to manage multiple priorities and deadlines simultaneously.
  </li>
  <li>
   Knowledge of property onboarding processes, permits, and holiday home operations is an advantage.
  </li>
 </ul>
</div>


Property Onboarding coordinator and Admin

Kentro

<div>Overview:
<div>
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.</div><div></div><div><br>
Kentro is seeking a <b>Site Lead</b> to support our VA - ESOM- End Point Support and Operations Monitoring (ESOM) contract, serving as the Contractor primary IT Lead and Supervisor at specified VA facilities. The Site Lead is responsible for providing personnel oversight for five (5) or more IT Customer Service Engineers (CSEs), providing mentoring, guidance, management, and oversight of daily tasks. Leveraging their IT expertise, the ideal candidate will be expected to support daily IT operations, via the ServiceNow ticketing queue. The ideal candidate will also be responsible for cultivating a productive relationship with local VA Leadership (VA Area Managers &amp; IT Supervisors.</div><div></div><div><b><br>
Location: Onsite </b><b>Hershel &ldquo;Woody&rdquo; Williams VAMC (Huntington, WV)</b></div><br>
<p></p>
Responsibilities:
<div><b>
Personnel Management:</b></div><ul><li>
Lead a team of Customer Service Engineers (CSE) in the day-to-day supervision of CSE assignments, ensuring adherence to project goals and deliverables.</li><li>
Oversee attendance and workplace behavior at the assigned facilities to ensure a professional and productive environment and identify areas of improvement</li><li>
Review and approve timesheets in a timely manner.</li><li>
Resolve interpersonal conflicts and issues among CSEs immediately to maintain team cohesion and morale.</li><li>
Directly observe and coach CSEs to enhance their performance and service delivery.</li><li>
Address minor infractions (counseling level items) directly and inform District Project Manager of outcome.</li><li>
Identify and escalate more severe personnel or behavioral issues (requiring a Letter of Warning or Performance Improvement Plan) with appropriate documentation to the District Project Manager.</li><li>
Act as the primary point of contact between the District Project Manager, on-site personnel, VA Site Supervisors, and VA Area Managers, ensuring clear communication of project expectations and roles.</li><li>
Conduct regular performance reviews with CSEs, providing feedback and guidance to enhance service delivery.</li></ul><div><b>
Hiring, Onboarding and Training:</b> Support hiring and onboarding processes for new personnel, inclusive of start date confirmation; upon onboarding, provide ongoing training and development for existing staff.</div><div></div><div><b><br>
Standard Operating Procedure Support:</b> Support the execution of standard operating procedures to streamline operations; collaborate with counterparts and District Project Managers.</div><div></div><div><b><br>
Technical Support and Management:</b></div><ul><li>
Leveraging ServiceNow: If authorized assign SNOW tickets to CSE&rsquo;s per the AM guidance, assist in tracking incidents and tasks, ensuring timely resolutions and proper documentation of issues.</li><li>
Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components.</li><li>
Assist in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests.</li><li>
Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services.</li><li>
Maintain staffing rosters and ensure adequate coverage for all onsite operational needs, including managing PTO, schedules and workloads.</li><li>
Monitor service metrics and operational performance, identifying areas for improvement and elevate corrective actions as necessary to the District PM.</li><li>
Identify potential risks associated with operations onsite and work collaboratively with the District Project Manager to mitigate risk.</li><li>
Prepare and submit regular reports for onsite activities, personnel performance, and service metrics as directed by the District Project Manager.</li><li>
Notify the District Project Manager and local VA leadership of any critical onsite issues.</li></ul><div><b>
Communication &amp; Interpersonal Skills:</b></div><ul><li>
Active listening: Understand customer needs and concerns fully before responding.</li><li>
Clear verbal and written communication: Explain technical issues in simple, customer-friendly language.</li><li>
Empathy: Show understanding and patience with frustrated or non-technical customers.</li><li>
Relationship building: Develop trust and rapport with customers and colleagues.</li><li>
Professional demeanor: Represent the company with courtesy and confidence in all interactions.</li></ul><div><b>
Customer-Centric Mindset:</b></div><ul><li>
Proactive attitude: Anticipate customer needs before they escalate into issues.</li><li>
Continuous improvement: Seek feedback to improve both personal performance and customer experience.</li><li>
Ownership: Take responsibility for resolving issues from start to finish.</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in computer science, electronics engineering or other engineering or technical discipline is required.</li><li>
5 years of experience; 8 years of additional relevant experience may be substituted for education.</li><li>
Previous experience in a supervisory role within IT service management or a related field.</li><li>
Strong understanding of customer relationship management principles and practices.</li><li>
Excellent communication and interpersonal skills.</li><li>
Proven ability to manage personnel and track performance metrics.</li><li>
Ability to identify and mitigate risks effectively.</li><li>
Well-versed in IT Service Management and customer relationship management.</li><li>
Experience with IT incident and service request ticketing systems, such as ServiceNow.</li><li>
Must possess oral and written communication skills to convey issues, reports, and other deliverables clearly and effectively.</li></ul><div><b>
Preferred Skills:</b></div><ul><li>
ITIL Foundation certified or equivalent IT service management certified- preferred, or relevant experience.</li><li>
Site specific experience preferred</li><li>
Located in the region for ease of travel to sites within the region when necessary.</li></ul><div><b>
Clearance requirement:</b></div><ul><li>
US Citizen or Green card holder</li><li>
Willing and able to get a Public Trust Suitability clearance</li><li><ul><li>
Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents</li><li>
If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.</li></ul></li></ul><div><b>
Health Requirements:</b></div><div>
This Kentro position provides on-site support for the Department of Veterans Affairs. The Department of Veterans Affairs has facility-specific vaccination and testing requirements (please see the bulleted examples below). If chosen for this role, candidates may be required to show proof that their vaccinations and testing are current. The Kentro Suitability team will provide guidance on what the facility-specific health requirements for this position are, any documents needed, and how to request reasonable accommodation.</div><ul><li>
Yearly Flu Vaccination</li><li>
Tuberculosis testing with a negative result</li><li>
Vaccination records or titer testing required for Measles Mumps and Rubella (MMR), Hepatitis B, and/or Varicella</li></ul>
Benefits:
<div><b>
The Company</b></div><div>
We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let&rsquo;s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.</div><div></div><div><br>
We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification.</div><div></div><div><b><br>
Industry Recognition</b></div><div>
Growth | Inc 5000&rsquo;s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.</div><div>
Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner &ndash; Mid-Size Companies, Companies Owned by People of Color; Department of Labor&rsquo;s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award</div><div></div><div><b><br>
Benefits</b></div><div>
We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees &ndash; Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.</div><div>
We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities &ndash; virtual and in-person &ndash; e.g., we host happy hours, holiday events, fitness &amp; wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.</div><div></div><div><b><br>
Commitment Equal Opportunity Employment &amp; VEVRAA
</b></div><div>Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.</div><div>
Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.</div><div>
As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.</div><div>
We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.</div><div>
Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.</div><div></div><div><b><br>
How to Apply</b></div><div>
To apply to Kentro Positions- Please click on the job link and then click the blue &ldquo;Apply&rdquo; button at the top right of Job Description. Please upload your resume and complete all the application steps. You must fully submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance.</div><div><br>
</div><div><b>Accommodations</b></div><div>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.
</div><div>#LI-BK1</div></div>

Site Lead - EUO Onsite Support (VA ESOM Mid Atlantic)

<div>Overview:
<div>
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.</div><div></div><div><br>
Kentro is seeking a <b>Site Lead</b> to support our VA - ESOM- End Point Support and Operations Monitoring (ESOM) contract, serving as the Contractor primary IT Lead and Supervisor at specified VA facilities. The Site Lead is responsible for providing personnel oversight for five (5) or more IT Customer Service Engineers (CSEs), providing mentoring, guidance, management, and oversight of daily tasks. Leveraging their IT expertise, the ideal candidate will be expected to support daily IT operations, via the ServiceNow ticketing queue. The ideal candidate will also be responsible for cultivating a productive relationship with local VA Leadership (VA Area Managers &amp; IT Supervisors.</div><div></div><div><b><br>
Location: Onsite Harry S. Truman Memorial</b></div>
Responsibilities:
<ul><li><b>Personnel Management:</b><ul><li>
Lead a team of Customer Service Engineers (CSE) in the day-to-day supervision of CSE assignments, ensuring adherence to project goals and deliverables.</li><li>
Oversee attendance and workplace behavior at the assigned facilities to ensure a professional and productive environment and identify areas of improvement</li><li>
Review and approve timesheets in a timely manner.</li><li>
Resolve interpersonal conflicts and issues among CSEs immediately to maintain team cohesion and morale.</li><li>
Directly observe and coach CSEs to enhance their performance and service delivery.</li><li>
Address minor infractions (counseling level items) directly and inform District Project Manager of outcome.</li><li>
Identify and escalate more severe personnel or behavioral issues (requiring a Letter of Warning or Performance Improvement Plan) with appropriate documentation to the District Project Manager.</li><li>
Act as the primary point of contact between the District Project Manager, on-site personnel, VA Site Supervisors, and VA Area Managers, ensuring clear communication of project expectations and roles.</li><li>
Conduct regular performance reviews with CSEs, providing feedback and guidance to enhance service delivery.</li></ul></li><li><b>
Hiring, Onboarding and Training:</b> Support hiring and onboarding processes for new personnel, inclusive of start date confirmation; upon onboarding, provide ongoing training and development for existing staff.</li><li><b>
Standard Operating Procedure Support:</b> Support the execution of standard operating procedures to streamline operations; collaborate with counterparts and District Project Managers.</li><li><b>
Technical Support and Management:</b><ul><li>
Leveraging ServiceNow: If authorized assign SNOW tickets to CSE&rsquo;s per the AM guidance, assist in tracking incidents and tasks, ensuring timely resolutions and proper documentation of issues.</li><li>
Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components.</li><li>
Assist in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests.</li><li>
Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services.</li><li>
Maintain staffing rosters and ensure adequate coverage for all onsite operational needs, including managing PTO, schedules and workloads.</li><li>
Monitor service metrics and operational performance, identifying areas for improvement and elevate corrective actions as necessary to the District PM.</li><li>
Identify potential risks associated with operations onsite and work collaboratively with the District Project Manager to mitigate risk.</li><li>
Prepare and submit regular reports for onsite activities, personnel performance, and service metrics as directed by the District Project Manager.</li><li>
Notify the District Project Manager and local VA leadership of any critical onsite issues.</li></ul></li><li><b>
Communication &amp; Interpersonal Skills:</b><ul><li>
Active listening: Understand customer needs and concerns fully before responding.</li><li>
Clear verbal and written communication: Explain technical issues in simple, customer-friendly language.</li><li>
Empathy: Show understanding and patience with frustrated or non-technical customers.</li><li>
Relationship building: Develop trust and rapport with customers and colleagues.</li><li>
Professional demeanor: Represent the company with courtesy and confidence in all interactions.</li></ul></li><li><b>
Customer-Centric Mindset:</b><ul><li>
Proactive attitude: Anticipate customer needs before they escalate into issues.</li><li>
Continuous improvement: Seek feedback to improve both personal performance and customer experience.</li><li>
Ownership: Take responsibility for resolving issues from start to finish.</li></ul></li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in computer science, electronics engineering or other engineering or technical discipline is required.</li><li>
5 years of experience; 8 years of additional relevant experience may be substituted for education.</li><li>
Previous experience in a supervisory role within IT service management or a related field.</li><li>
Strong understanding of customer relationship management principles and practices.</li><li>
Excellent communication and interpersonal skills.</li><li>
Proven ability to manage personnel and track performance metrics.</li><li>
Ability to identify and mitigate risks effectively.</li><li>
Well-versed in IT Service Management and customer relationship management.</li><li>
Experience with IT incident and service request ticketing systems, such as ServiceNow.</li><li>
Must possess oral and written communication skills to convey issues, reports, and other deliverables clearly and effectively.</li></ul><div><b>
Preferred Skills:</b></div><ul><li>
ITIL Foundation certified or equivalent IT service management certified- preferred, or relevant experience.</li><li>
Site specific experience preferred</li><li>
Located in the region for ease of travel to sites within the region when necessary.</li></ul><div><b>
Clearance requirement:</b></div><ul><li>
US Citizen or Green card holder</li><li>
Willing and able to get a Public Trust Suitability clearance</li><li><ul><li>
Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents</li><li>
If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.</li></ul></li></ul><div><b>
Health Requirements:</b></div><div>
This Kentro position provides on-site support for the Department of Veterans Affairs. The Department of Veterans Affairs has facility-specific vaccination and testing requirements (please see the bulleted examples below). If chosen for this role, candidates may be required to show proof that their vaccinations and testing are current. The Kentro Suitability team will provide guidance on what the facility-specific health requirements for this position are, any documents needed, and how to request reasonable accommodation.</div><ul><li>
Yearly Flu Vaccination</li><li>
Tuberculosis testing with a negative result</li><li>
Vaccination records or titer testing required for Measles Mumps and Rubella (MMR), Hepatitis B, and/or Varicella</li></ul>
Benefits:
<div><b>
The Company</b></div><div>
We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let&rsquo;s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.</div><div></div><div><br>
We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification.</div><div></div><div><b><br>
Industry Recognition</b></div><div>
Growth | Inc 5000&rsquo;s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.</div><div>
Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner &ndash; Mid-Size Companies, Companies Owned by People of Color; Department of Labor&rsquo;s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award</div><div></div><div><b><br>
Benefits</b></div><div>
We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees &ndash; Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.</div><div>
We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities &ndash; virtual and in-person &ndash; e.g., we host happy hours, holiday events, fitness &amp; wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.</div><div></div><div><b><br>
Commitment Equal Opportunity Employment &amp; VEVRAA
</b></div><div>Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.</div><div>
Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.</div><div>
As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.</div><div>
We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.</div><div>
Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.</div><div></div><div><b><br>
How to Apply</b></div><div>
To apply to Kentro Positions- Please click on the job link and then click the blue &ldquo;Apply&rdquo; button at the top right of Job Description. Please upload your resume and complete all the application steps. You must fully submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance.</div><div><br>
</div><div><b>Accommodations</b></div><div>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.
</div><div>#LI-</div><div>
#LI-BK1</div></div>

Site Lead - EUO Onsite Support (VA ESOM Midwest)

NTT DATA

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
<br><br>
We are currently seeking a OnBase Infrastructure Administrator (Onsite Hybrid) to join our team in Montpelier, Vermont (US-VT), United States (US).
<br><br>
<b>Job Responsibilities Include:</b><br>
<ul>
<li>Design, develop, and support OnBase solutions based on business requirements</li>
<li>Using and/or maintaining Hyland OnBase Configuration, Studio, Unity Management Console, and OnBase Clients (Unity, Web, Thick)</li>
<li>Integration with external systems via OnBase API development (SOAPUI, RESTful APIs)</li>
<li>Collaborates with infrastructure providers to determine requirements for the deployment of database, web, and application servers in a multi-instance environment.</li>
<li>Specifies and verifies the architecture necessary for OnBase integration with other application systems.</li>
<li>Installing, configuring, upgrading, and supporting Hyland’s OnBase ECM software</li>
<li>Configure and manage OnBase modules including WorkView and Unity Forms</li>
<li>Develop and manage Document Retrieval, Custom Queries, and Import Processes</li>
<li>Configure and maintain Scan Queues and Mailbox Importer processes</li>
<li>Implement and manage user roles, user groups, and security keywords</li>
<li>Develop dashboards and reports for business insights and operational tracking</li>
<li>Ensure system performance, reliability, and data integrity</li>
<li>Collaborate with business stakeholders and cross-functional teams for requirement gathering and solution delivery</li>
<li>Ability to maintain proper configuration and access control across environments.</li>
<li>Demonstrated experience with implementing/troubleshooting IIS and Windows server 2019/2022/2025</li>
</ul>
<b>Basic Qualifications:</b><br>
<ul>
<li>5+yrs Experience with OnBase API, C#.NET, VBScript and/or PowerShell scripting, HTML,XML.</li>
<li>5+yrs Experience with OnBase Workflow Studio Export, Utils Import/Export Configuration, and Configuration Migration</li>
</ul>
<b>Preferred Skills:</b><br>
<ul>
<li>Ability to triage, troubleshoot, and resolve OnBase issues, understanding and supporting processes and OnBase applications across multiple business areas</li>
<li>Experience with document scanning modules, DIP, COLD, App Enabler, Host Enabler, Barcodes, DocPop, AutoFill, and Keyword Updater</li>
<li>Strong understanding of document management and workflow automation</li>
<li>Experience with Microsoft SQL Server</li>
<li>Experience with MS SQL server database 2016 or higher</li>
<li>Experience with Microsoft IIS</li>
<li>Web services: SOAPUI, RESTful APIs (OnBase API Certified)</li>
</ul>
#INDFSINS
<br><br>
#L1-NorthAmerica
<br><br>
About NTT DATA
<br><br>
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.
<br><br>
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
<br><br>
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

OnBase Infrastructure Administrator (Onsite Hybrid)

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Site Lead - EUO Onsite Support (VA ESOM Mid Atlantic)

Site Lead - EUO Onsite Support (VA ESOM Midwest)

OnBase Infrastructure Administrator (Onsite Hybrid)